Tag: connected

Risks of personality worship.

~ PA ~ Leave a comment

Societies have their own life-cycles, and every society learns what its life- cycle is, usually the hard way! Through modern history, we have seen the demise of the erstwhile kingdoms- whether that was because of experiments in different types of governance models like democracy, communism, dictatorship, autocracy or the hybrid models which picked elements of different governance models (while becoming none); normally societies ended up accelerating their social collapse, but in a few cases retained their character, intrinsic value to survive, reforge and rise again and this space where societies collapse and rise again is the space of personality worships- because the whole social drama that unfolds- no matter where you live, it is almost always about personality or the competing personalities that are offered the platform to lead and provide direction to the masses! Join me here as we try to understand why personality worship could be or rather is a risk that every society must weigh well before limiting it’s exposure to the same!

As Individuals, we like it when we get ready solutions for the problems that we are facing, irrespective of the fact whether these are chronic or one off cases. Very often the people who have the ability to wield this power are the ones’ who provide us with solutions and make our lives easy (at least that is what it looks like to begin with!). This is where the game starts and this is the grand stage of personality worship! Whether it is the politician that you like or despise, that boos you adore or that team mate you can count upon- or anyone for that matter whom you count on- you are knowingly or unknowingly getting into the trap of personality worship, and while this looks innocent and divine, it could end up being quite the opposite and many nations around the world have lived to tell those horrible stories of personality worship gone too wrong! So how does this all start…well here we go!

As we go about our daily chores, we often want to leave a few vital decisions to someone above us! If you are working with an organisation, you are looking forward to your boss- he is looking forward to his until you reach the CEO through the chain of command and the CEO too looks up to the board to whom he is answerable who basically have the stakeholders- which includes you too! So you see, even in a corporate set up as we work, at the levels of competence that we have been entrusted with, every now and then we will leave out that odd blank to be filled up by our bosses, not because we can’t do it, but rather that’s a fail safe mechanism to ensure everyone doesn’t end up doing everything causing chaos that can ruin the organisation or ends up creating more competition from within! It also ensures progressive development of competence and thereby assures survival and growth for all those involved in the creative process. Likewise when it comes to the larger social fabric, it is the domain of the politicians, the bureaucrats and the whole official machinery of a state/ nation that goes in to make our societies progressive and safe. When we start allowing personality worship to creep into this space, we end up creating unprecedented situations and eventually have no one else, but ourselves to blame at the end! You see, if you ask clowns to lead then… you are part of the circus and no longer an audience! So why is this so damaging how can we change this or rather balance this?

Since time in memorial, right from the times of the Kings and Queens, personality worship has been the order of the day! Certainly it made sense because all power was concentrated there and with no other way around, it made sense! So based on the personality worships Kingdoms progressed and regressed, each time the worship was offered to a right person- the Kingdom flourished and at other times if the worship was offered to a nut case who had become a King by possibly killing his own people- well the Kingdoms regressed and failed on their own weight! Sure enough, there are no more kingdoms to be managed, but if you carefully observe the whole ecosystem around you, it is nothing but the aggregation of kingdoms (leaders) in almost every field that you choose – whether it be business, politics, security, work areas, the arena of sport, medicine, scientists, each of these sectors- what I call as little kingdoms- all have their own “worship” models and as these are worshiped the societies arrive at worshiping a taller and unifying personality who is worshiped even by those who are worshiped below him! So where’s the problem you may ask? All looks fine right? People having role models and those role models having theirs and then all these role models choose a grand role model? So all should be great and in-sync right? Well, sadly it doesn’t work that way and that is what sets up this space of “personality worship” for failure! Read on!

The word here is “personality” and “worship” and knowing humans the way they are these personalities are something else as they start to plot their individual paths to progress and by the time they arrive at that position where they are being worshiped they have already transformed into something else which none of the people worshiping below are aware of at any level! So this is like you meet your college friend 20 years down the line and expect him to be the same person who kept asking you for your notes or drink! Well that never is the case, is it ever? With time, people change and personalities transform, in fact they are continually forming and evolving each day, moment to moment! Sure enough the intrinsic value systems seldom undergo a rapid or intense transformation, so a principle of non-violence will almost always stay unless a radical event has come visiting an individual, but beyond that all and everything will change! This is where the problem of personality worship begins and manifests into a complex problem based on how deep the worship model has entrenched, the quality and severity of its impact! Let me explain!

Consider, you lead a nation, you have the power, influence and needless to say you have your followers and the model for your personality worship is intact and working- now if something were to happen to you- you will see the whole model coming crashing down- even if there’s a replacement and someone else takes the place to fill in the void left by you- as the whole model is based on personality specific element- specific to you-the moment the personality is gone, the whole model collapses and unless the next person is available to step in with an equal or perhaps even a more powerful personality worship model which is already working, the nation risks to be throw into anarchy and chaos! Because as stakes increase, complexities do and with that the desire to get the intended results irrespective of the cost! If you are thinking, this must be happening only in politics and what has that to do with office and individual lives, well think again! Do you remember the last time a whole unit was thrown out or resigned or left to join the competition or start something of their own? Well yes, isn’t it- so this is how it manifests at the corporate level and of course not that everyone has to leave and go, even as they stay within the organisations that “personality worship model” tends to impose push and pull effect on an ongoing basis- which manifests in different ways- way of working, corporate bitching all of that gets influenced and directed by the nature and quality of ongoing tussle between the competing personalities and their worshipers in the confines of the corporate world!

This personality worship also plays its role in our homes, too- whose the favorite uncle?, which grandparent, Mum or Dad- whose your favorite so on and so forth! Sure enough the contextual settings of this space are more rewarding, positive and safe then another discussed and actually provide a foundation for individuals to pivot and keep the hustle on in the other realms! Now if you have psychopaths in your personal space- well dude, then you really need some help! So how do we stop this personality workshop from consuming us, becoming a threat or wiping us off and what can we do about it?

Well the only deceptively simple and perhaps the only way to stop and stall any and all kind of personality worship is about celebrating the action more than the actor, it is more about empowering actions and the process rather then the people! The moment you do this, you do great service for one and all, you take off that unwanted load to be at all times awaiting for a consent, approval and secondly you create a powerful stance to send out a signal that what is being evaluated is the work, the task and the impact and not necessarily how it has been done by whom? No, I am not saying disregard the process, I am saying discount the personal touch- like if you are applying jam to the bread, you have only two surfaces and you can do it as many times as you want- but the end result will be jam speared on two sides of a bread piece- there can’t be any other outcome so the empowerment is about applying the jam and not who applied the jam! Think about it! The more your empower processes over people you ensure that you can stall and arrest unwanted personality worship and the nuisance that it brings along with it at the right time!

Of course, great leaders and pioneers in every field and every space must be celebrated and worshiped but that has to be done aligned to the work and the actions that they took when it mattered the most and not just worship because you have been asked to do so! You may get a tiger cub and treat it like a cat, but as it grows, it will only treat you as a tiger should!

I will leave you here, think if you have been worshiped or you worship and eitehrways what is that whole worship about, is it about that person’s work, actions, courage, innovation, resilience, some virtue or is it just that plain vanilla fan following of the college days- so that the cherry on your cake looks a little bit more red!

Ciao for now, will be back soon with another one, until then keep thinking and worship what matters and not who matters!

Practise the Pause.

~ PA ~ 7 Comments

We are all but prisoners of our own doings and undoings! The times that we live in, even after the abrupt brakes that the global pandemic has applied to our routines, a majority of us still want to rush right back to the “earlier times” and in all that hurry, the world seems to be cutting corners with everything that’s related to bring about that erstwhile sense of normalcy! Whether it’s about the new vaccines that are been developed, the medicines been given or the new so called adapted way of the working that corporates are hinging upon- these and many more such developments all around us display the one common thread- The Inertia to Practise the Pause, which will end up setting us up for even more complications tomorrow for uncomplicated scenarios of today! Join me here as we try to make sense about the value of this simple approach and why it matters now more than ever before!

As humans, we are slaves of curiosity! This has been the holy grail for all the development and all the accidents that humanity has ever witnessed! As individuals and societies we have been hard-wired to observe, reflect and simplify everything around us so that it creates an ease of existence for us- whether it’s automation, development across various sciences that make our suffering lesser and create more value to our lives or whether it’s about the plethora of gadgets and technologies that impact us every second-all of these, in fact most of these are a reflection of human genius and restlessness with regards to making life easier, though not simpler anymore! and this is that fleeting moment where the “pause” lives which often gets trampled upon and ignored on an ongoing basis- the result- is the world that we have around us!

Over the last 200 odd years the rush of humanity to create value and ease of life driven societies, has brought in some amazing breakthroughs which few times have put us in direct conflict either with nature or amongst ourselves as societies and nations! This further deepens the crisis as this international competition only ends up creating more imbalances and thereby does away with any possibility of practising the pause – to have an organised and planned approach to life! The result; we end up having nations racing against each other on all the wrong parameters! Do you ever recall being in your school and being rewarded for walking into the classroom with the longest knife? No, I hope so, then why do you think nations pat themselves for every nuke that they ever built? Well nations are eventually nothing but an assembly of people who at some point in time were school children, isn’t it? So what’s gone wrong, why have our priorities changed so drastically, that we simply ignore and are ready to seek ease of life at any costs- even if that cost, risks annihilation? What is it? Well the reason is the missing “pause” not convinced? Well fine, let me explain!

What has changed within the framework of global societies and communities in the last 50 odd years has been the pace at which people want to reach their definition of opulence and success! We live in times when, getting two meals a day is a sign of opulence in some remote corner of the world and in the same moment at yet another place, it could be the ability to net in a wonderful diamond for a few millions dollars! So you see, as divergence within human societies, and nations widens the definition and story about being successful and well off changes and this is one of the core reasons why the holy “pause” is trampled upon and ignored by the millionaire and also by the seeker of the meal! Unlike medieval societies there simply isn’t enough cohesion of gratitude to care and share left anymore, for another belief (which may or may not be entirely true) tells humanity that resources are limited and not indefinite hence those who have access will get an access to them and those who have that access alone will race ahead! This aspect too, plays that vital role- another reason- as to why we ignore the “pause” and why we can’t stop this ever widening societal divide across nations and even within nations!

This ever widening and ever growing divergence among societies has ended up creating individuals who are continually pushed to believe that “pause” and “time to reflect” are only meant for the philosophers or saints who are disconnected and disengaged with the world and its realities and trust me nothing could be more dumb than this! In fact, it’s often the people who practise the pause and who invest their time for reflective thinking are the ones’ who come up with those clutter breaking simple yet powerful interventions for societies – through policies, governance or business or just be by being who they are- wise and empowering individuals! So what is it like “practising the pause” and how does it really create a difference?

The pause is all about initiating a delay to the action that you have agreed to take and this delay is all about running through all the ramifications of the actions that you have taken, are taking and will be taking until that moment when you are into the pause! Sounds cryptic and challenging, well yes its is a bit challenging but once you develop a way to naturalise it- it will become your identity and align itself to the way you begin to think naturally in everything that you do! Whether it’s the next time you want to honk your car or want to shoot that missile to an enemy target! The pause helps you get clarity and absolute reassurance that what you have been deciding to do, what actions you have taken and what you propose to take are the best ones that “You” can apply given the contextual settings that you are operating within! remember this, the pause is perhaps the most powerful yet the most underrated tool that one has which can provide some amazing clarity and sense when it comes to dealing with ambiguous and conflicting scenarios and very often you will find, people who are in those kind of high pressure chairs often deploy the delay once they have practised the pause and these moments often become the turning points in world history! Do read up some war stories from WWII and you will possibly know what I am referring to!

You will often find people who practice the pause are the ones’ who can influence- whether they influence five or five million is another story- but that is the relevant part- the ability to influence outcomes which will be lapped up by society and nations in some cases as the elixir of tomorrow and as a promise from the leader! The pause becomes very important once individuals begin to ascend in their ability to influence people! The higher one rises, the greater the need to practise the pause and more often is it required! As people rise higher, complexities and their frequencies increase and thereby it becomes more like an ATC dashboard wherein alternative scenarios are put on pause and released in a choreographed manner to ensure that there are no disasters made and everything that is in the moment is directed safely to the pathway that it must be!

The pause helps uncomplicate situations and scenarios by deploying the allowable delays so that outcomes can be weighed and the one with the least negative impact or the maximum leverage can be voted in for! There are situations when decisions of the pause too, need to be wrapped in in a few seconds- like if you are a fighter pilot in a dog fight with an enemy plane and than there are those scenarios wherein the pause can be extended for months or years before a wider understanding and consensus is developed to avoid any backlash and unwanted unrest- yes you guessed it right- this is the realm of the political and bureaucratic class! So, in a way even the pause works only when it is timed right and deployed right- the pause and the delay, but what is more important what comes after the pause- If the pause has been used for direct thinking in the manner which serves the greater good, the results post the pause will be reflective of the same and if the pause has been just a freeze fright and incapacitation to take a decision or even think straight that will also end up showing up through some great disasters and accidents wherein the major contribution would be the incompetence of the human mind to act eitehrways more than anything else! It is the pause which has saved the day for many pilots to land safely when the magnificent planes have failed partly or completely and it is the same pause when not utilised effectively that has caused catastrophes or air disasters like never before! The pause too, hence is a ambivalent weapon- use it to your advantage for ensuring your well being and of those that anchor upon you or you can be as reckless as you wish to be, stifle away the pause and and unleash chaos for yourself and those around you!

Like everything else, the pause is only as good as the individual deploying it and that richness of the individual is eventually the construct of the society that the person comes from! What we feed into the society around us comes back to us eventually in one way or the other! When society pauses to reflect, introspect and deploy action, it creates a whole generation of people who are anchored to core elements, values and rest assured are naturally inclined to act with deliberation and caution to impact in a positive manner through the pause! On other occasions, when societies have not got that kind of space to operate, the results can be mixed or at some other times even more damaging and detrimental!

I will leave you here, or should I say, “I will take a pause now”, grab your coffee and allow your pause to work wonders for you and those who rely on you! Who knows the next pause that you embrace may be the hug of life that alters and changes the direction for your future in a way that inspires many!

Ciao for now and I will be back soon with another article! Until than stay safe, wise and yes, pause and deploy!

Success through disruption.

~ PA ~ Leave a comment

Scholars and historians may not always agree on all the things that have been ever said or recorded, but the one thing that all of them will always agree upon is the singularity of the fact that- All great success and progress of humanity has been through or amidst disruption and more importantly, the greater the disruption that humanity has been hit by, even more greater has been the resurgence and the pursuit for success to ensure that humanity lives to its name of being the most adaptable and intelligent of all species on the planet! Ironically enough- it is often the dumbness and stupidity of the same species that lands humanity in tight corners to begin with! Join me here as we explore how and why success through disruption seems to be so refreshing and exciting even though it may at times charge a premium as as as far as the price and cost at which such a success eventually manifests!

I you see through the last 300 years of world history, it has been sprinkled with long periods of calm with ensuing periods of unrest, war and chaos in between- Importantly at any given time, there always has been one region or area of the world which has been in a flux of unrest (for whatever reason) and strangely enough this small pocket of unrest always has gone to dictate what the whole world should focus upon and thereby all efforts of humanity would be automatically aligned to resolve that space or pocket of oddity and with that would come in the rush to seek success by any means or ways just to get that pocket of the planet into the – normal way as seen and perceived by the majority! Needless to say, as soon as the leaders of the world would resolve one pocket of unrest or uncertainty there would be another few developing and this never ending cycle goes on like a perpetual machine along with it- creating and destroying lives, livelihoods and economies- all of this ever happened with a singular plan to have perpetual success for a select few at all times even as the rest are left ever struggling through their chaos and turbulence to seek his ever elusive success of calm and peace which seems ever away from their view point- at times for reasons of their own making and yet at other times because of situations are simply beyond their control and are in fact designs of someone else!

Through this fog of chaos, if you carefully observe, success has embraced those societies and nations which have held their ground for the core values that they stand for and have not relented even an inch in what they ever believed and what they thought was the greater good for their people! What works for societies sure does work for individuals and that is why when individuals (who are the basic element of the society) bring in resilience and that desire to be successful, magic happens and times of disruption provide the perfect contrasting backdrop which ensures that even ordinary success (during other times or times of peace) ends up becoming stellar performance worthy of awards and accolades! This very element of being able to get attention and getting noticed is what makes success earned through disruption and that’s why disruption is a blessing- as long as you are anchored to what you seek! So how is success through disruption different than other times? Read on!

In the normal course of times, when everything is settled and things are all fair weather, many people want to try many things and thereby- irrespective of the individual cases of merit- that never ending competition to even seek attention- fails many efforts and at times even the best of the best! You see, attention seeking techniques can be manipulated without checking or validating the real merit that a particular story warrants- don’t believe- watch any news channel you will know what I mean! Next, this clutter of attention seeking behavior then further dampens the genuine interest that actually propagates and drives success!This vital step ends up creating false starts- where wrong projects or stories get highlighted and races ahead only to succumb on account of their own intrinsic failure of having no depth or merit! When the seas are calm you have many ships out there heading for the harbours and it is these crowded harbours that create bursts of attempts for success- in any which way- that goes to undermine individual talent, intellect and impact that any of those ideas can ever have in the real sense on the society or a nation!

On the other hand, when the weather is adverse, you have very few mariners out there and rest assured they are the best of the best, for they have learnt the art and science to tame the storms, at times through prudence and persistence and at other times, through costly lessons of having borne the brunt and re-build themselves all over again to take upon the storms and tame them all over again! It is these pioneers who believe in what their thoughts are , ideas are even in face of seemingly adverse contextual settings, that hold the key to create impact on societies and nations in big way- for the simple reason that- they are ready to venture out when there is not much of crowd! Hence the very few who do venture out get all the attention and support (if needed) to deal with the challenge at hand and get a ready audience who is eager to hear what their ideas about the new definition of success is!Not to be surprised then, it is these very ideas and these very ideators who then wear the hat of the pioneer to direct societies and nations in a direction that suits and defines their success!

Ironically enough, since there is much less competition even among pioneers during times of distress, that even the most average idea and thought ends up being a heroic one and this extent of paucity of alternatives either builds a strong and intelligent society or creates an even deeper sink hole purely depending on the merit of the idea and the definition of success that it brings along with it!

So in a way, if you see, times of disruption are perhaps the best times that one can eagerly await for when it comes to put forth a clutter breaking idea or thought and weaving a new narrative for success- something that makes the oder and earlier narratives obsolete and makes the new one aspirational, desirable and likeable! So what are the kind of ideas and who are these ideators and how do they possibly manage it? Well here you go!

To begin with, more often than not these ideators are someone like you and I,the normal people that you come across through the routine of your life! These are really those ordinary people who have an extraordinary ability to see something of value even as majority of us tend to frown and keep complaining about- how the normal has changed! These people have the intrinsic ability to see the new normal and embrace it long before we understand it and even as majority of us are struggling to adapt! Next and more importantly, these people are great readers of their contextual settings and know the gaps very well and carve out ideas that fit those gaps- whether these are product related or service oriented in such an amazing way that- it all looks simply natural and something that society was possibly ever waiting for! I am sure, if you look around you will find a number of such ideation cases which have been very recent but seemed so very natural the moment they got activated! Finally, since there is a genuine dearth of courageous innovators who have the ability to mix, simple, powerful solutions and communicate them through their charisma- success- real success is far infrequent than one would have thought! Even among the pioneers who come in shining armour during desperate times, only a few survive the turn of a decade and hardly any a generation later- unless and until their ideas have been foundational and potent enough to withstand the onslaught of time and ever evolving human intelligence!

Well, if I have to kind of wrap the things up for this article, here is the crux, embrace disruption and be thankful for it, for you may never know which part of your easy life that you live was a consequence of an earlier period of rapid stress and disruption- which was heeded to by some amazing pioneers and their ideas luckily for you and me, tuck long enough to make our lives that notch easier and bearable to live! Disrupted times are times when there are very few people on the stage of the world and that ensures that each one of them gets their chance to fame and glory-who succeeds and who doesn’t largely depends on how great, simple and powerful the thought is, how well that resonates with the contextual settings of the time and how effectively the whole package is communicated to the society to make it desirable, likeable and successful!

I will leave you here with these thoughts; hopefully we are yet somewhere still in the flux of our current times; perhaps few moments over your favourite drink and who knows! magic happens and you may be the the one who comes up with the next simple, powerful and compelling idea that writes in a new narrative for the society to embrace!

Ciao for now, I will be back soon with another article! Until then stay wise, stay safe and embrace your contextual disruption!

The Work From Home pandemic!

~ PA ~ 5 Comments

I know you may think, I am out of my mind, but trust me, when I say the next challenges pertaining to human creativity , collaboration and trust are all going to arise from this so -called magic bullet of work-from-home! Join me here as we try to gauge what is perhaps greatly amiss and why what’s missing here will eventually end up causing the next pandemic with connotations spanning the mental health, financial health and work health of individuals and corporations world over! So here we go!

As the virus came calling, governments did what humans are great at doing- imitation- yes imitate what’s happening with the other nation; so as one nation locked down, so did others- well not to blame anyone for so much little was even known as things started to go from bad to worse and by the time people knew what had to be done and there was too much of cheese all over the place to avoid people from tripping, falling and breaking their bones- so the holy answer to all problems became the lock down and with that piece of unwarranted medical harakiri came the second unintended consequence of “work from home”!

People forgot in no time,even their ability to think and see how suddenly, just because the law of the land said so,working from home became fine! It is the same company perhaps, which would have made you move houses so that you could cut the traffic and reach on time, perhaps it is the very same firm which said, the offer letter could be given only if you stayed within a 10 mile radius and can make it ot the office on time, these are the very same offices which cut your leaves, salaries because you clocked in ten minutes late , three times over in a month just as recently as a few months back, now they all seemed to be just fine- for them- even as your privacy and peace at home has been plundered, looted and laid threadbare- whether it is that pet calling for you attention, that maid coming in at the critical moment through you presentation or the small kid who simply doesn’t understand what the parent is doing toying around with an electronic gadget- all and many such more minute scenarios are laying the foundation for your next disaster in the making and if you are not careful, the next one will even shame the virus- because the next challenge coming your way will be more personal- created by you and can only be solved by you!

To begin with, let’s try to understand what has actually happened! One fine day, your organisation was informed it’s not business as usual- like many others you too rejoiced with the thought of being able to work in your pyjamas and seem cool- to post snaps from your kitchen and show your superhuman skills of being able to work at home and for office at the same time- well this was the first checkmate- you just proved to your firm that the work given by your firm- and the price at which it was given to you doesn’t seem to make any sense- so as a consequence- your work-from-home hours suddenly started to stretch beyond your levels of comfort and sanity- so that now forget the kitchen you also find it a challenge to relieve yourself! Add to this the next layer of complication that gets added when you have more number of family members “working from home”- conversations overlap, conversations are overheard, jokes become a pain point and tonality becomes a point of debate- next any remaining confidentiality- whether its that email to your colleague., vendor or boss- doesn’t miss the attention of the other members and often your emails will be spell checked and langage refined- finally at some point your people from office will know- you have got a communication expert sitting by you helping you counter your one more incompetence which now lies more exposed than ever!

Likewise there will be countless odditties that will come to the forefront and few of them will many a times not what you had been saying all the while to the people with whom you worked at the workplace and now that they have intruded your private space- well the sad fact is there is no place to go further and create ambiguity- so what does this to the trust between people? Well as colleagues you have mental images and comfort evolved dealing with specific individuals- not everyone you know makes you equally comfortable hence- you tell what you think is the level of comfort for both of you- but with this private space intrusion there is a new level of problem- a lot of people come to know what you have perhaps not told- because it may not have been necessary- or required or because you didn’t want to- in any case what that ends up doing (which again is unwarranted) is erodes a small amount of trust and once this process starts, trust me there is no going back and it’s just a matter of time that you will see so-called team re-alignments and working dynamics change and in extreme cases people shuffled across the board and in a few other case ejected from the system! All simply because your privacy got intruded and you really had not planned for this shit coming your way!

To all this drama when you add multiple stakeholders and also add the other work-from-home members from your residence (now which resembles kind of a public arena-because of the kind of activities that seem to start at 8am and end only around midnight!) the chaos and confusion only adds up and in some cases is bad enough to drive you crazy enough to either share some unpleasant exchanges with the people in the zone or simply hang up your boots and say a hasty goodbye to what would have otherwise been a smooth career pathway- the one that you had aspired for and set out to achieve right from your college days! So what’s really happening here? Is there a way out of this and way to manage this? How long will this go on and what’s really the matter- the work or you?

Let’s start from the beginning! Do you remember few of the conversations that you had when you took up this job (which has now intruded into your privacy)? Yes, topics like- work-life-balance, respect for private time, no calls or emails on holidays and weekends, why you must move closer so that you can commute and be in the office! Why the office discourages working from home- because they respect your privacy! and now this very office is advocating the very opposite of all that was said and agreed upon- why? The Virus- not at all- you see, global businesses, whether you are selling donuts or some high end jwellery have been under stress even before the pandemic broke out and globally the capitalists led- world of corporate blue collared elites have been waiting for an opportunity to correct the systemic wrongs and the pandemic just happened to be the blessing in disguise that they were ecer waiting for! This once in a lifetime opportunity gave them the reason to dishonour their corporate lease agreements, defer payments to vendors and staff indefinitely (unless in few nations where in the governments intervened and set the rules of engagement – to salvage some sanity), get even with the governments of the day to extract deep discounting for the next few years so on and so forth, not to forget the reset of their banking terms and conditions (the corporate ones- even as at an individual levels you still get hounded by debt collection calls!) So you see, the real thing about asking you to work from home is the least interest of your safety- but in the larger interest of corporate finance and the compulsions that go around with the nexus of business and politics the world over- nothing to say good about and nothing to whine- because neither I am the business nor the government! and you ended up thinking the work-from-home- intrusion to your privacy was a sacrifice that you are doing for upholding your company! Well keep thinking that way- and wait for the next nightmare!

The other serious level problem that has happened is that as individuals begin working connected through distributed spaces- human brain the way it is- trust erodes rapidly and you add a personality angle to it, this differentiating rate of trust erosion for all the right and wrong reasons helps accelerate the fall of teams and bring in the “new order”- read creating lean teams as the new need of the day- thereby kicking in pay cuts and job losses- each and every aspect of this is linked to the innocent looking solution of “work-from-home”! The things that help this, are the ability to track meticulously- time everything to the nth second and no more- lobby meetings, board room chats and walk around the office so the sudden addition of a 60-80 minutes of additional time through the day- ironically enough ends up making you look more non-productive than ever before and you too begin to loose a grip as the normal way of planning does not help as work seems to get over sooner than you think and as the battle to prove efficiency amongst colleagues takes centre stage- each one send sup undoing the other one and eventually create enough fluidity so that when the time comes- all are swept away in one masterstroke of team realignment! The only way that individuals hope that the organization still holds interest in them is by understanding if their home-office furniture ordered is coming in or not! I mean really! So is there anything that we can do, if this is all a game cast at the upper crest of societies and nations, do we stand a chance?

Well, as history says, when the war is with the system, you need to be in the system to beat the system or develop and evolve it, never has anyone been able to alter the course of history by staying aloof, unaffected or away from it! The fact remains that even as we engage and present ourselves to work with corporates or business houses- irrespective how experienced or inexperienced you are- you need to have your own intrinsic non-negotiable terms and conditions! Like all offices have a office rule book or a manual or better still a code of work , you too need to come up with a code book for your life- I mean, after all isn’t that the most important thing that you should ever be bothered about? Something that core and intrinsic, because when all else and everyone leaves you at some point in time- which they will certainly do- what stands with you apart from your shadow will be the core values systems and the intrinsic systems that construct and make you who you are! This, my friend is the essence of being able to stand firmly and face all the storms and high waves that may ever come your way- by harnessing the strength of who you are and for that to happen you need to be connected within and know yourself as well as you know the vocation that you pursue nor the people who matter you! Once you have cracked this essential adb vital code, rest assured, there could be a hundred more vurusses coming your way, the next time an organization asks you to work-from- home,you will know what is coming your way and chances are you’ll either insist to work form office or politely ask them to get in touch with you once the offices reopen! Exposing your private life for the capitalist greed of businesses and politicians is the last thing that you should ever do- this is similar to a soldier allowing spies into the nation! Think about it! Is anything really worth it -at the cost of peace, harmony and the wellbeing of the core unit that you represent in the society- the family that you have!

The work-from-home pandemic is the greatest illusion and perhaps even more dangerous than the virus, the virus will eventually will be tamed- there be vaccines and solutions through medical interventions, but the pandemic of work-from-home if allowed to get a foothold- will end up eroding the basic functional units of the societies the world over- these units could be families- small or large, could be partners living together, could be friends, or good people working on something bigger and better together! All of it will be lost to be enslaved to the greed of the growing capitalist clut with or without collusion of the political class of the day! The only way through this and to stem this, is by knowing who you are, what your value systems are and very importantly having the courage to say No- when enough is enough and guarding your private zone with every ounce of courage that you have!

I leave you here with these thoughts, for you to reflect, what your experiences have been and possibly urging you to create a blueprint for yourself and the unit that you hold close to you- so that you guard yourself from the next attack that may come your way disguised as yet another some new way of living or working!

Ciao for now, grab that coffee and I will be back soon with another article!

Be formless to create form.

~ PA ~ 2 Comments

Learning from the elements around us is perhaps the biggest and the brightest classroom that we can ever walk into and it is in these open classrooms that the greatest and the most richest of learnings happen! Join me here as we explore to understand how by being formless, we can create within ourselves formidable power to bring to life the manifestations and dreams that we hold within!

If you have been ever inspired by nature- say, the great beach fronts or the lofty mountains that are sprinkled around the planet- it’s always worthwhile to remember that each of these magnificent and beautiful works of nature have only been possible through the power and perseverance of the elements who have remained formless for long stretches of time (continue to be so always) and have chipped away bit by bit what came in their way to create what inspires us today! This perhaps is the most fundamental of all learnings that we can ever collect and follow as humanity! It is this simple yet powerful fact that- it’s never about that great act done on one fine day- rather it is the efforts and smaller contributing acts that have gone to create that one big day- when the order was changed or the narrative was changed in a way that created a new lens to look at the same things in a different manner!

Even the great warriors of medieval times, knew this secret and often, nature and the terrain played a vital role when it came to devising strategies of war- when kings got them right- nature rewarded them by being on their side and ensuring a victory for them and when they got it wrong- nature became as ruthless as it can be and lessons learnt even by those costly mistakes went on to make permanent amends in the way wars were fought later! Such is the power of the formless forces of nature- water, light, wind and thunder. It’s no wonder that humanity has always been fascinated by them- their power and the pursuit to tame them to ones’ advantage is even today the centerpiece of all conflict across the world! So what is formlessness all about? What is there that we can learn from all this?

The word, “formlessness” is deceptive, the reason being that the moment we hear the “less” part of the word- our brain automatically gets programmed to discount the first part of the word and that’s where many of us end up doing a fatal mistake! We don’t understand the word “form” in its entirety to begin with and thereby completely miss out on gauging the depth and importance of the power that ” being formless” can bring along with it!

Form- as the word implies gives definite structure and dimension and this is what always makes us comfortable- as humans we are hardwired to deal with the finite that comes our way and depending upon our individual or collective capacity decide how to tame the finite or the form that stands in front of us – whether its about encountering a big animal or a small hostile group or its about taking upon an enemy group at a war theatre- the moment we are able to determine the “form” as humans we are equipped to devise strategies to defeat, delay or divert the challenge in front of us – all with one motive of “we” being the survivor at all costs! The moment this definite “form” gets ambiguous all hell breaks loose and this is where “formlessness” assumes proportions that baffle humanity even today! Consider this, we are more relaxed as we deal with dogs and cats- even if they are untamed- now suddenly you come across a snake- what happens- it still has form- it still is definite- but yet- the instant reaction (and in most of the cases the best one to have) is to move away as quickly as possible and just get into a zone of complete avoidance and fight only if no other option exists! So what just happened here- even when there was form- just because it is an “unknown” and completely new form to deal with- our brain takes us straight to the primordial, flight or fight response and this survival technique works well and has been perhaps the only reason why humans have been successful and survivors until now!

It is when the unknown becomes- formless that the real test begins and that is where the power- the ultimate power to create lies! If you have ever seen water flow down a stream and then see it grow as you hiked along to see it changing form from a serene mountain stream to a fast flowing stream then onto become a roaring river- complete with rapids and then descending down dramatically through waterfalls, gorges cutting across valleys and finally making itself as vast and as deep it can as it flows through the flood plains onwards to merge onto the Sea or an Ocean- what is happening here- well at every stage- water- which is finite- assumes radical formlessness by altering the way it behaves given the kind of obstacles and challenges that it faces enroute through its flow! This is what empowers formlessness- the strength of formlessness comes not from being formless but rather being able to alter oneself to meet the challenge head on and overcome it by becoming a completely new version of oneself! This is the essence and soul of the concept of formlessness- the ability to alter- stay dynamic and being able to prevail in face of the adversity that stands in front of you in the path that you have chosen to walk upon!

As with water, so with wind, so with fire- as long as we know the finiteness and the dimension of these entities we are comfortable to deal with them, the moment they present themselves as something which we are unsure how to deal with, these very elements become menacing problems and have the potential to etch new order simply by the power that their formlessness brings along with them! Think about it! The fire that you see bruning softly in the fireplace or the flame on the stove is the same element as what constitutes the forest fire! The fires erupting in the forests are no way techncially different then the ones’ that you have tamed and which have provided you life with are- yet the moment the element of fire- gets loose- it becomes one formidable entity which you really want to get away from- as far as possible! What does this all say about us and what is there for us to learn and take away from this space?

If you analyse the worldly problems that you face, day in and day out- you will see a similar trend- as long as you seem to have the ability to tame, deal, manage the problem that you are dealing with, everything seems to be just fine- this is the space where you are still holding the water in the jug on the table and this is the moment wherein your lighter still obeys you and lights the cigar when you command it! The moment you start to run out of ideas ort deal with your existing problems and as they start to transform into something else that what you have anticipated them to be- their finite forms quickly start to transform into something unknown and something far formless, then what you have earlier bargained for and this is where the water in the jug is threatening to run off as a flash flood and that lighter is threatening to set you ablaze, even without you trying to turn it on! So now the million dollar question what do you do? How do you deal with everyday fluidity and formlessness around you? Well the answer is deceptively simple, yet powerful! You attain formlessness in an equal measure to mitigate the power of the problems that you face! This alone is the wise way ahead- attain formlessness and create form- once you have mastered this element, no matter what the challenges that you come across- you will always find a way to stay a step ahead, over or above what the challenge seems to be and eventually will be able to create a definition for that problem so that it loses its potency of being a formless headache and this can be achieved only by you becoming formless and formidable! but how exactly do you attain formlessness? What’s the trick here?

Being formless, or becoming formless is all about being fluid, adaptable and responsive (not reactive) to the what’s happening around! It’s about changing your currencies, your priorities and being able to take those quick seemingly unworthy detours to ensure that you stay away form the grips of the problems that plague you, but you are always within striking distance to hit back at the problems and challenges and more importantly you get to choose when you hit back, how and with what intensity! This is the power that formlessness alone can bring to you- the power to choose when you deal with the challenge at hand and how exactly you deal with it! Once you have reached this space of being able to remain or stay formless- you will realise that it is this very space where you can co-create magic- you can create forms- alter narratives and create lasting impact by giving new directions to societies and individuals- on how they gho about dealing with what they face and suddenly your formless energies have acquired form by new acquired behavioral patterns that the society now adapts to and adheres to! In a way, the formlessness of an individual which gives vital power to deal with seemingly overbearing challenges creates and directs form to be developed within chaos and ambiguity which further empowers societies and communities at large! This is the true power and way to create form by assuming formlessness on an ongoing basis and when leaders do this- magic happens and you have responsive and vibrant societies that thrive on the power of individuals to steer them away from harm no matter how high or how deep the challenge that they face- individually and collectively!

The real essence of formlessness is being able to remain fluid and focussed to create forms and outcomes that serve the greater good and serve them well in time, so that the formless leaders are ready for the next challenge and today’s challenges are converted to routine tasks which people are left to manage with- to grow- learn and progress!

I leave you here with these thoughts for now; think about the last time when you acquired formlessness, what was it like! What purpose did it serve and how did that help you as an individual and how has that impacted the society that you work for? If not yet, when do you propose to assume formlessness and for what purpose? What is the form that you want to create by being formless yourself!

Ciao for now, will be back soon with another article, until then stay wise and stay sublime!

Practice Mindful Hiring to avoid Mindless Firing.

~ PA ~ Leave a comment

Yes! I know folks, you may want to start with a negative thought about this article, but trust me, it’s gonna be more fun than you think, remember my last article? about the layoff thingy, Well this is to put the context more clearly and possibly help people at both ends of the table to formulate their own strategies to avoid unwanted miseries in their life- given the times that we live in! So here we go!

Well, to begin with,let me make one point clear- Let’s stop blaming a microbe for everything and anything around us! Well, admit it, the world economy was stalling, faltering and failing it across nations around late 2019, even as the pandemic was manifesting itself- whether that was intentional or not, is a different story altogether, we will leave that for some other time, the point here is that the world was already on it’s way to a meltdown and there was just one trigger that was needed which could accelerate the fall- the pandemic came in as a surprise- although like always war would have been a favorite candidate to precipitate the economic slow down that we are witnessing today! So why did businesses fail because of a Virus? read on…

We need to understand, how geopolitics and collusion of business with politics and politicians runs deep behind the scenes and scrutiny of the public eye! All that the Virus was scientifically was asking one to do was – keep social distancing and stay away from vulnerable people (ill/aged/those who have weakened immunity) and avoid public places (basically places where it becomes difficult to stay away and trace who came from where , when, for how much time and why!) Given. this fact- see how nations reacted- Lockdown! Well, most of them did it and as this was unleashed- it ensured that business obituaries started to get written one sector after the other, one regions after the other and this whole event created a chain reaction which has now plunged the whole world into a severe economic crisis even as nations continue to battle out with the health emergency! You may now want to ask, what has all this got to do with hiring and firing of people? You may want to present a case, “Why should business continue to pay employees, if there is no business activity?” Well actually that is far from what the real problem is!

You see, when all was smooth sailing, businesses, their favorite bankers, their lovely political friends all of them came together to ensure that each and every business is magnified with an intention that every business seems to be bigger, better than the next competitor and so much so that, even the “I am Number 1” parameters begin to come up with different metrics and business bodies end up with “Award functions” all through the year, where every organisation gets awarded for the same reason by a different awarding agency! Well anyways- nothing to say bout this right or wrong- each person’s nectar is divine for that person! This is the point where the problem starts!

You see, humans all have egos, even I have a much earned one- where I refuse to speak with people with lower intelligence than myself!- The point here is the Business egos are far more dangerous and destructive especially when they collude with politics, the whole market place becomes one big rigged casino- no matter which machine you want to play at- you are already defeated even before the game starts!

Companies have been traditionally into the space of what I call Myopic resource management- whether that is people or other things. Myopic People Management is by far the most fatal of all the flaws that businesses can come up with and when these get operational, slow and painful death of an organisation is all but certain! Business always have had a tendency to keep hiring- at times for no real reason-Sometimes to fill up a large office space, do the cheap multiplier- get more for less dollars, just let there be a buzz, anticipating clients coming in- which is nothing but hallucination provided by the “close inner circle” who themselves have often no fucking clue of what they are upto! All these myopic dealings eventually end up being a case of ,”Too many cooks and nothing to cook”, situation for organisations every year – every few years; and you will notice, some companies do this with striking predictability- they will fire- than after a few months they will re-hire- and the cycle goes on and on! In all this happening place- big names get thrown around- some picked up, some left out and there will be multitudes on unnamed workers who will be left wondering- what did they do deserve what they are been given?! They worked the shifts, they took no leaves, they put in long hours- Why did the company not make any profits if they were working day in and day out? Who kept an eye out of the watch tower? Who was charting the course to ride the waves of business turbulence?

These firings that happen on account of business not doing well, are actually seeded into the very business plan when the business starts off in the first place! When not enough thought is applied and when no real projections and honest discussions happen in those long, polished boardrooms, this is how shot happens! Boardrooms when are not transparent and are hidden away- almost always translate into becoming the secret chambers where lotteries are picked up to name and shame the fall guys for the organization from time to time, season to season! So what can we do about this? is there anything that can be done?Well surely there is something that can be done, as long as we have the intent, the “we” here implies those blue eyed boys and girls who “own” the businesses. I mean “own” in the literal sense of “owning it” not “working to slog” because some investor has pumped billions from an Atlantic Ocean Island which happens to be a tax haven!

People have been and will always continue to be at the centre of all that we do, automation yes, but even to manage and drive that automation, people will be required! Once businesses and companies make an intent to pursue, “Mindful Hiring” and stop being reckless about themselves as firms and about the people that they cross paths with through their professional journey, the problem will start to solve itself even before it reached menacing proportions!

Mindful Hiring is not about, not making mistakes, it is more about learning on the way as mistakes happen and fixing them on an ongoing basis rather than ignoring them and allowing them to become eventually unmanageable! Once businesses hire people with an aim to provide livelihoods for a decent future timeline which could be anywhere from a 12 months period to a 60 months period depending upon the nature of the business, the planned growth strategies and than plotting the projected growth story for the individual through that time within the organisation, half the battle is won!The remaining half is achieved as the newcomer starts to get the value to the table and keeps growing and moving ahead along the plotted trajectory of growth for that individual within the organisation! Mindful hiring is more detailed, it is about knowing “who” you are hiring, “why” and “what” is the value that you are seeking from that individual and “how” all of that fits in and magnifies the business outcome in the given context of time and space during which the person is supposed to be working. It is as simple as this and doesn’t get any simpler than this!

So now you may want to ask, if this is so simple, why don’t organisations do it? Well two reasons, one because we deal with “people” and a lot of unplanned shit happens to them and keeps happening all the time- even if the business environments get sanitized and completely mindful- an individuals approach and the self-destruct button (which all of us have) is good enough to screw up everything either by accident or by design! Secondly because of this very reason”people being a little weird” having that kind of extensive team to simply keep track and measure attitudes and behavioral manifestations of individuals as they work on an ongoing basis becomes more difficult- easier said than done -as they say! So business do what they always have been doing- where they need 100, hire 160- they know eventually only 25-30 will remain- sure enough not all businesses thrive this way- you certainly don’t want the hospital you visit to have doctors being hired and fired this way! Don’t you? So what’ the way ahead?

Well, simple- Once businesses start “Mindful Hiring” with an intent and focus to provide growth and plotted trajectory for limited times for people- they will find even the people that approach are clear about what they can offer and what is that they wish for in return- so no baggage burned or carried and as the value exchange is done, each of them can shake hands and part ways without any bad blood! This step also automatically does away with the need of “Mindless Firing” because once you have the right nuts and bolts working the way they should, rest assured you have developed some formidable immunity to deal with business emergencies and financial challenge- because your machine is lean and mean and knows exactly what to do and how to ride over the turbulence – because you always knew “Who you hired” and “What value they bring”!

I will stop myself here, and urge you to make an effort to embrace “Mindful Hiring”, Whether you are hiring someone or you are the one who is being hired- take a pause and think about the plotted growth trajectory and the value exchange- if none of this is clear-walk away now and don’t do it- because a flight with no flight plan is surely not coming down easy! Embrace Mindful Hiring to avoid Mindless Firing!

Ciao for now, have your coffee, think! I will be back soon with another piece!

The HR pivot to the rescue.

~ PA ~ Leave a comment

If you are thinking this article will be about glorifying HR (Human Resources) and play down everything else that happens to be an essential part of the business, well you may be slightly disappointed, but if you want to know how and why people were, are and will always continue to be the core of all that we do as humanity; in that case, this piece is something that might just interest you! So let’s move ahead!

No matter how much few businesses want to keep shouting from the roof tops- automation, AI (Artificial Intelligence), Virtualization, autonomous technologies, well they can continue doing that, there is nothing wrong about it, but they seem to forget the fundamental aspect that even to build the frameworks that provide automation and allied technologies what is necessary is the human mind which is ingenious, innovative and relentless! All our future technologies will only be as good or bad as the thinking minds behind their development and yes, there have been instances when the envelope has been pushed to far and lead to disasters (read Boeing 737Max and Air France Flight AF447 disasters) where rushed-through technologies rapidly implemented and executed and puzzled human minds- leading to ambiguity when it was not needed with fatal consequences!

The key point that I am trying to make here is that human mind and people are the essence of every organisation and every business activity that we embark upon and in times like these when business are preparing to rebound, if there is any one thing that they should possibly focus on doing right,- It will be hinging their come back strategies and actions around the people space within their organisations and for that, they will need to deploy their strategies through the HR pivot! So let’s see what utilization of HR as a pivot can possibly look alike!

Whether you are an organization of 25 people or have 10,000, the urgency and necessity of developing a come-back strategy with people at the core of it, only grows in importance and relevance with the size of your business and people involved. Whether that size is measured in terms of market goodwill, product/ services range/ nature of business or the quality of people, each of these and many such attributes matter! I share with you few areas where the HR pivot can be deployed to bring about that much needed acceleration and doing away with unwanted business complexities which tend to develop around every come-back strategy. These complexities are at times genuine and unavoidable, but many a times are co created to defeat certain emerging scenarios by virtue of hidden narratives and insecurities arising from the people who are likely to be impacted by the developments!

While using HR as the pivot to come-back, here are a few basic approaches that come to my mind, you may like to add/delete a few depending on the specificity of the challenges that your business and people face!

My HR pivot choices:

“Business Enabler”

“People Empowerment”

“Visible Leadership”

“Communication Strategy”

“WE”

Business Enabler: When HR is used as an active pivot to enable business, it accelerates the come-back and fuels direction and purpose like nothing else! The given caveat here though is that the HR teams must know the business and be able to provide HR solutions and point of view which contextually help and empower business decisions, consider there is a requirement to have 50 more workers in the plant to boost production of safety gear- here if the HR is aligned to the business and has in-depth understanding- it will be able to understand the complete impact of hiring 50 people- if the business seems to be diminishing away in next 12-18 months and hence can possible avoid the hiring or provide a solution which meets the requirement in a more apt manner- say temporary staffing rather than a full time association- which will eventually wipe off the profitability coming form the project once the sales begin to fall off! The more aligned HR is to to businesses in terms of knowing the products/services, appreciating the market place factors and behaviors, the more equipped will it be to provide sane and wise advise to Business teams and ensure that no unwanted expenditure occurs and the whole circus of hiring and firing people can be avoided to begin with as much as possible! But as I said, Knowing the business is vital and as simple as this statement may see, this is as complicated as it gets and one of the primary reasons of failure for HR teams worldwide- when they don’t get the correct understanding of the business of their organization right!

People Empowerment: This is one of the foremost pivots that organisations who value their “people” tend to often use, the effectiveness of this however will be much dependent of the earlier pivot and how well the HR team understands and knows the business of the organisation! People empowerment also becomes less effective when the “people on the team are different” from the “people on the paper”! Many organisations deploy hiring strategies which are archaic and old school, quite a few hiring managers seldom show expertise on the technical side of the job for which an individual is being interviewed- one may argue that- you have a technical round for that and that team is best suited for evaluating those skills- well may be- but when it comes to articulation and the ability to communicate and discuss technical aspects of ones’ business with other people (which will be an ongoing process on the shop floor or the service floor) this blend of non-technical and technical skill and quality of engagement will be crucial to determine whether an individual will be successful or not and if yes, by what measure! This blend can only be understood by HR teams as they are supposed to be trained to read the non-technical aspects and when that is complimented by a thorough understanding of business and positional nuances it just makes the job that much easier and you know watch time that you did not miss a right talent and you have not hired a right person for a wrong job! Always remember there no wrong people, but jobs for which they get hired are either too much for them to manage to too little to challenge ! Apart from this, empowering people on an ongoing basis also becomes possible- once a fine understanding of people and the work is developed, in an instant a trained HR eye can spot who within the team is being under-utilized or over-utilized and how best there can be a rejig(minimizing and doing away from the whole effort of hiring from external sources- which you can read as additional costs- costs of time and money). Effectively done “people empowerment” works wonders and propels come-back strategies of organisations like nothing else!

Visible Leadership: Crisis or not visible leadership is crucial for driving resources forward and keeping everyone glued to a business goal or objective irrespective of ongoing distractions that an organization may be facing. The HR plays or rather can play a vital role here, for helping the organization decide who that face of leadership will be at what level. This statement may surprise you, but that is a fact, Leaders who become Leaders because pf the position that they hold, may not always be a great choice to communicate en mass with people to teams during times of crisis- because not only content of the communication matters, but it also matters from whom it is coming! Consider you have a unit leader who has risen through the ranks pushing behind a few senior members on account of individual performance, now if this person was to lecture the team on “collective responsibility” and need to work together, imagine how many of the team members would really be keen to take that kind of shit from that person! Hardly any! Well, that’s the point, depending on what is the problem type and what the crisis level is, the HR can guide organizations on who will communicate at what level- it may be the second- in- command of a team or a Supervisors or a Foreman with over three decades of experience- doesn’t matter, the only thing that matters is that there has to be Leadership which is visible and more importantly listened to- not only because of the opposition but also because who they are as perceived by the majority! which may or may not be the same person as leading that specific set of people! These visible leaders are always there within an organization and a trained eye can spot them and know when exactly to leverage their latent value for helping the organization race ahead!

Communication Strategy: As skewed it may seem, but a glued in and synced HR team also counsels organizations about the communication strategy that needs to be deployed, whether it is about asking people to work more, work less, asking them to take delayed wages, wage cuts or layoffs, whatever the communication, during a crisis, if any bit of this vital space gets into hand of someone who is amateur and not so sure of what has to be done with the content provided- expect heart- burn, legal issues and unwanted headaches and damage to the business brand as an employer! Organizations are managed by people (as yet at least) and as long as people are involved- people will come and go in all shapes and sizes of mental fitment! As I said in paragraph above, positional leadership is of little consequence if the ability to influence is lacking and authority gained by authenticity is limited! Hence a good communication strategy has to be not about the content of the message, but the Who, When and How of it and these can be answered by HR teams well enough once they are deeply synced into the business developments and unfolding scenarios of it! When crisis hits; fast and , clear action seeking or providing communication is of utmost importance!Sure enough organizations have PR teams to do this bit,if they tend to be disconnected from realities and are left finding more for literature in the content of a message rather than meaning, the whole purpose will be lost and the resulting ambiguity will do more harm than not having sent out a message!

WE: Perhaps this is the most important step wherein the HR can be a true and perhaps the only pivot that can unify diverse teams, process and people as required to ensure that localized and team level distractions are minimized as much as people and the larger and grater objectives of the firms are upheld and pursued after! An active, proactive and preemptive HR can appreciate the power of the “WE” pivot. This pivot which binds people and the organization in one thread is powerful to ensure that larger business objectives can be pursue and achieved seamlessly and other challenges can be overcome simultaneously on the way! For this pivot to work businesses need to empower their HR teams! This is needed so that the HR teams can lead people in a more dynamic way and are not kept restricted to their age old archaic spaces of HR Operations and allied functions! When HR is empowered enough to partner with business in an equal measure and lead the “WE” part there in nothing that will possibly block the way of an organization hell-bent to make a recovery and make a strong come-back with a definitive statement!

I will leave you here, perhaps you may want to add a few things, remove a few things and devise new ways to ensure that your businesses teams or HR teams or functional teams that you are part of play the role of being a pivot in a way they can to ensure that your businesses start to make that one much needed U turn to be aiming back to the growth finish line! Lastly no matter what your business is, how big or small your firm is, how simple or complex your business is, if there are people involved , you will rest assured need “people specialists”, for they know much better than anyone else on how to create value from latent energies that lie stored within each working soul in an organization! The HR pivot which is sharp and at work is a blessing that can make all the difference to establish your firm back to it’s cherished spot or make the firm struggle for quarters to come with no end in sight, dousing one fire after another as the business tries to come to grip with changing dynamic businesses environments!

Ciao for now, I leave you to think and reflect, add and delete and maybe you start working on the vital pivot that serves you right! I will back with another piece soon, until than have your Coffee!