Tag: future work

Embracing Incompetence.

~ PA ~ 1 Comment

I would have with ease chosen the word competence over incompetence, but this one is all about Incompetence and if 2020 was nightmare owing to a pandemic, the next one 2021- will be another pandemic, a pandemic of failing leaders and faltering competence! Join me here as we take a quick look around this bit and try to understand the what is likely to unfold and what is that we can do or not do about it. So here we go!

No matter where you stay and what you do, chances are that either you have been at the receiving end of the societal incompetence issues or you have unwittingly contributed to manifest and accelerate them- only to come back to bite you! Whether it is the problems that you are facing with the meaningless barrage of rules through the pandemic- some of them being absolutely stupid and dumb! or it is about the new found and ever increasing challenges of engaging with more and more dumb people reporting into you and you reporting into- all of this is nothing more but the curtain raiser to the new age of human incompetence that all of us are going to end up embracing in the times ahead! For a few of us that will be a choice to deal with,but for the majority of human kind this is going to be an inescapable nightmare to deal with day in and day out and well, I have not yet added that incompetence creeping into your inner circle of family and friends for as and when that manifests- you will really have no place to hide or run! The only blessing being at least you have a choice to decide on your inner circle and if you end up making the insane choices- it will only go on to speak more about you rather then the people that you have ended up adding to your life!

The plain and simple fact remains that human incompetence is neither rare nor uncommon, in fact it is perhaps the singular trait that binds humanity like none other! Surprised? Well don’t have to be! Each one of us is always working at our levels of acquired incompetence, sure enough none of that is static and levels of incompetence will keep altering based on the dumbness and intelligence that people garner along the way! So how does it all begins and where does this all start? Well read on!

Incompetence is a societal phenomenon- for the simple reason that incompetence doesn’t work or show up in isolation! It is only when there are some agreed and given metrics to which things don’t measure up, is that the whole concept begins to get noticed!Societies too on their part don’t necessarily promote incompetence, but the established norms and agreed way of life and work contribute to a great extent in ensuring that there is a systemic replacement of intelligence with dumbness over a period of time and this is what really acts as a fuel to the fodder of incompetence and believe it or not all of this begins in our homes and schools!

Incompetence is systematically drilled down through schooling and parenting and later on through the so-called work culture to ensure that every valid bit of sanity and intelligence is done away with and people learn to settle for mediocre experiences in all that they get to do! This is why, people settle for the whole “ok” and “will work” or “will do for now” maxim even as they end up paying for a service which is supposed to be “best in class” each and every time! remember the last time you picked up your favorite handset and as it crashed when you rushed to the service centre what that experience was like? Well, chances are you would have received a far different learning about humanity and the whole concept of “smart marketing” would have left you wonder-struck!

You see, the incompetence that you get to witness play out all around you is not a factor of the dumbness of the individual or the collective group think (which again resides on the individual dumbness of people in the group), but rather is a factor of the success rate to which the minds of these people have been numbed to such a point that for everything in the world- they have to and need to only reach out for their favorite web browser and whatever garbage that throws up is the divine gospel of their life! But why does this happen, aren’t people with working minds suppose to be suave and wise? Well, certainly they are supposed to be, but when these very minds are systematically hacked and programmed to think and relate in a templated pattern of recurring and recycled thought patterns, they are never able to see anything original and every attempt to present these blinded minds with meaningful context goes for a toss, simply because these blinded minds are simply unable to latch onto anything original and they are automatically driven towards templated patterns and programmed thoughts. This goes on and on, and over a period of time our very potent minds, ends up just being an execution device rather than being a thinking powerhouse with a substantial loss of the ability to discern ,debate and think the way they should!

As societies strive to create more and more artificial intelligence, the natural intelligence is all but going to be surely wasted and that wasting intelligence often manifests and plays out as incompetence. Competent Leaders often struggle as they get incompetent team members to work along with and often competent workers get walked over when they have incompetent bosses to deal with, and if you are among those lucky yet unfortunate mid-level souls and should be sandwiched between two layers of incompetence above and below- well your life soon enough starts to look like a lunatic asylum from the Hollywood movies and that nightmare is strong enough to shake up even the most resolute and determined people around! Incompetence, as I said earlier need not necessarily mean the absence of intelligence or wit, it simply means the presence of overwhelming inertia to take that effort to do away with the cobwebs of the mind, stand up and question what is being presented and seek alternative pathways! The human mind- being the ardent follower of conservation of energy- relishes on the idea of rest- as long as it does not threaten your existence in the world and that innate hardwired animal brain- has a front row seat to the dumbness and stupidity of your life! This is one reason, why once you grow incrementally wiser, and as you look back at your poor life- you at some point will really stop and wonder- “wtf”, “how could I really do that”, “did I really do that” and so on and so forth!

Incompetence, if you ask me is a lifestyle disease- a dis-ease emerging out of the compelling need of not wanting to use one’s brain and rely on what an online search throws up or what the neighbor’s cat whispers! It is within these alleys that humanity is ending up doing great dis-service to it’s potential- both the individual and collective potential and as the equilibrium of the society keeps moving further and further into the space of being incompetent from being sporadically incompetent to consistently incompetent- societies begin to witness the exodus of the few remaining wise people around- for they realise there’s no medicine to this illness and the only remedy resides in the ability to safeguard their remaining intelligence and wit and apply it in societies and contexts where that would be welcome and rewarded the way to should be!

Societies the world over are progressive or regressive in proportion to their incompetence! As long as societies are able to check the growth and pace of incompetence by staying valid and competent, things are fine and these societies are needless to say innovative and leaders, if and when the equilibrium is altered and incompetence takes a grip, societies begin to experience regression and before that a puzzling stall as far as its directions and aspiration is concerned! So what’s the way forward?

The plain truth remains that the story of human incompetence is a social problem and it is something that we have allowed (willingly/ unwillingly) to grow and manifest both individually or collectively in different areas and spheres of our lives and needless to say this very incompetence then comes back to bite back at us through accidents, mishaps, errors, mistakes and what you have and then there are these two words to describe that space, “human error”. Incompetence is not a factor of someone being un-intelligent or dumb, rather it is a telling sign of intelligence not being used or rather being abused – using what you must for reasons other then what you must use for! You see, technically you can make a potato pickle, but we don’t do that!

To conclude for now, the only thing that we need to always remember is that Incompetence is not the absence of intelligence or with but rather the non-application of it for reasons that could be intrinsic or external. The way to defeat this, is to compel people to think and force thinking to arrive at alternative routes, innovative solutions and only when this approach becomes a new pattern, is that people will be able to stall the onward march of incompetence and ensure that solutions and approaches delivered and applied are always a product of applied intelligence and wit and not artificial intelligence driven by the inertia of incompetence! Sure enough, the times ahead will be more and more cluttered with examples and manifestations of incompetence all around, the only reassuring fact that will prevail within that space will be the beacons of intellect and wisdom shining in between those dim lit areas of humanity where incompetence seems to rule the minds!

I leave you here with these thoughts, urging you to think for a moment, what is that is driving you- is it your inertial incompetence or is it your directed intellect and wit!

Ciao for now, will be back soon with another article, until then stay wise and stay safe!

The Teacher.

~ PA ~ Leave a comment

As over a billion souls celebrate “Teachers’ Day” in India, what better to write about on this, 5th day of September. If you want to know why and how about this day, click here and get the context! Dr. Radhakrishnan was a great soul, a giant among the giants- it was that time in the history of India, when even within the political class there was space for brilliant geniuses to take centre stage, collaborate, contribute and lead! Well sure enough this piece is not about him, rather giving a context was necessary before we moved ahead to know “THE TEACHER”! What is it to be a teacher? Who can be one? and what does a real teacher do? Join me as we understand, unravel and get a bearing on this subject, which touches us every day of our life!

I had written sometime back on Guru in the workplace- to write about a teacher is a whole new level! India, is as ancient as one can think about and the civilization’s strength were not always the material wealth but more importantly the wealth of knowledge! Wise people, sages, seers and the great philosophical minds across the world have known this singular universal truth, that irrespective of everything and anything, the most potent weapon/ tool as you may like to address it has always been and will ever be the human mind and what goes into this wonder of evolution is what- your teachers nurture you with!

Teachers’ as a term is not limited only to the ones’ you came across in your school or college or your managers and seniors at the workplace, your gym instructor, your yoga or meditation teacher, it is basically everyone and anyone that you have been able to, are and will learn from- learn something that enriches you- your soul- to first uplift you to see a new perspective and than enabling you to share the same with the others around you- who are able to assimilate and sustain that new learning!

We live in an era now a days, where students get to choose teachers’, unlike the times of the ancient Gurukula system when the student would be fortunate enough to be taught by a much sought after teacher! Anyways, there’s not much that we can do individually around that, but what I am now going to discuss, perhaps will be of much value and interest to you as well! Great Teachers’ don’t always have Great Students and neither do Great Students always have Great Teachers! So what does this tell you something about being a teacher? read on!

The essential connect between the Teacher and the Student (apart from their personalities) is the Quality and Value of the Content! Learning doesn’t take place in vacuum, it needs social space and settings to be practiced, improvised, rejuvenated and deployed. Consider this, if you were to learn to swim- fair enough- you can swim in the swimming tank with a depth of 5 metres, now what if you are asked to swim across the notorious English Channel or in the Sea- what do you think? Will you swim or will you sink? Technically you have learnt what it takes to swim- so by that measure you should be able to swim, isn’t it? But, you too know for a fact that taking an approach route of going from the swimming tank to the Sea- will be nothing more than a shortcut to your grave! So why does the learning not help here? For the simple reason that all teaching and all learning happens in a contextual setting and unless there is improvisation done by the student on their own, applying their discerning mind- that learning will ever be stagnated with no way to go- forward and no place to come back! It’s that uncomfortable feeling of being stuck- plain stuck! So how do people achieve greatness, you may ask? Sure enough people do, but the story there lies not merely in the technical detail about what is been taught, but the real essence lies in who is “THE” teacher and who is “THE” student- what are their goals, aspirations, desires, vision. Unless there is an alignment of vision, desire, aspirations between the Teacher and the Student- no matter how sincere the intent is- how genuine he effort may be- the student’s mind will ever remain a half soaked sponge! Unless and until the contextual settings of their lives, the desires/goals don’t sync-in end-to-end, there will be no magic of greatness created and hence greatness is a rarity by itself and when it comes to evaluating that between a Teacher- Student relation, it’s even more rarer! Think about this bit! There are so many sport coaches around the world- not all are famous- but all are competent to be a sport coach! Sport coach may teach thousands of students, only one among them goes to be the game changer- an icon for the game, not all become world famous- only a few! This happens only when the intent/desire/goals/ aspirations of the students and the teacher align and are favored by contextual settings around. This is the singular secret to achieve greatness by learning from a great master and being able to create magic for everyone by deploying those great learnings!

Another vital aspect of teaching is that, the success/ failure of the teacher is not reflective of the competence/ incompetence of the teacher, rather it is reflective of the student- the student’s ability to remain steadfast, focused, observant and importantly the degree of awareness that the student has acquired! Consider this, if the teacher was the problem, you would have had either equally dumb or equally wise students and likewise the societies would have been too uniformly smart or dumb across, but that never happens ( how I wish!), and the reason for that is the fact that, is the Teacher- Student relationship, even the best teacher and the most vibrant content and quality will be of hardly any use, unless the student allows that to impress upon their hearts and minds! This final veto power- rather how that is used or abused is what goes on to shape the students approach, attitude and altitude that they are able to touch in their lives! As long as this is attuned to the philosophies, guidelines, content quality and has been improvised well, education and learning serves its purpose and individuals are empowered. It is these empowered individuals that go on to create vibrant societies and thats what makes the world a better place- as you see variation in the quality of empowerment- the society too will reflect corresponding variance in its ways of life!

One more final truth- The Teacher can be anyone- for the observant and curious mind- if you remember how you were when you were a toddler and a young kid- you went to everyone (unless you were cranked up) and you observed, studied and grasped what you could from everyone and anyone around- whether that was a human, an animal, a stone or a toy! All of that gave your mind a bossier dose of imagination, which as you grow also helps you to dream and perhaps the ability to dream is the biggest gift that we as humans have (sadly lot of them are forgotten, by the time we wake up and only nightmares keep coming back!). As long as you are able to keep your mind young- vibrant- like that of a baby- ever curious, asking questions, re-visiting the basics and reading that subject again and again just to know perhaps you will find something different now, maybe that sentence did not connect than, but now it does….so on and so forth, once you arrive at this frame of learning- you are a student for life and of life and there can be- rest assured no greater Teacher that you will ever meet than the life that you live and the lives that you are able to influence around you!

So what does a teacher do? You may want to finally ask this! Well as the Zen masters have said- The Wise Teacher, doesn’t tell you what to see, but rather where to look!, Likewise a wise Teacher doesn’t ever ask you what to think or how to think- the teacher simple presents the knowledge and the context. Applying your mind, researching, seeing the contrasts of narratives and deducing inference and logic is what the student’s mind is supposed to do! We live in an era, where what we hear, is crap, what we see or are shown is perhaps misleading, at a time when every person lives unto their own truth and one person’s reality seems to be another’s fiction, it only makes sense to empower students, by helping them to know the contexts allow their minds to deduce what they seem more appropriate through their research, curiosity and observation! The higher that quality, the higher will be their relative success in the times ahead!

Teachers’ through ancient history have always been and will always remain to be the unsung heros’ of the progress that we as humanity have witnessed across societies! Societies/ Kingdoms / Nations alike have risen and fallen in proportion to the rise and fall of the quality and value that teachers’ have been able to create and share with members of the society. Whenever and wherever Teachers’ have suffered, societies have taken a dive, when they have been empowered, societies have risen and raced ahead!

I leave you here, urging you to reach out to the student and the teacher within you and see who’s playing on your mind and who’s playing with your mind! Stay curious, stay inquisitive and no matter how far or how high you reach- stay grounded and read those lesson again- as your experiences of life get altered, the same things read earlier, begin to mean different!

Ciao for now! Will be back soon with another article, until then keep learning, keep teaching and stay connected! Observe and Think!

The way of the wise.

~ PA ~ Leave a comment

When you think you are mopving about the world, whioch by now resembles a fools’ paradise, all the more improtant then ever before to do what’s in your best intererst and the only key to ensure the safety and sanity of yourself and those around you! The only thing that you can do and must do is follow the “way of the wise”! Join me here as we undertsand what’s this great or rather simple “way of the wise” and why it is perhaps the only thing standing between humanity and insanity in the times that we are livibg by!

Dumbness, stupididty, idiocracy, not-being-so -right, well these and many more such thoughts and obesrevations are mroe or less widespread across the world at the moment as I pen this article! Whether you are in the USA, the European Union, the Middle East , Asia or any other place that you can think of- chances are that the society that you are a part of – is right now struggling (rather made to struggle about an issue or an event). The funniest part of all this is that everyone- who is part of the society has joined the cause to overcome and prevail over the problem without even bothering to define what the problem is in the first place! These are the vital initial signals that you can gauage coming form a society whichis in the bad need to explore and find out tthe “wsie way” that meets it’s requirement to unchackle itself and come out of the fatal interanalisation of problems which are ate times real adn many times- perceived!

Let me explain you with an example- so far the world has lived through the vice-like grip of the pandemic for the last about 7 months now!- yes! it’s 7 months already! What has changed? Well apart from the financial meltdowns, playing our true charatcer to the fornt row audience more often then evere before- nothing else has much changed! Has our behaviour altered- well yes and now- Yes- in terms of how we have managed to while away our time at hand- seeking new unproductive ways to kill it- and No- in terms of anything worthwhile that has been created by any of ius- whcih you could say- Well- I was stuck so I created this as a mark of my reselience and steadfastness! The reason why many of us have possiblly ended up whiling our time without creating or adding anything worthwhile to ourlseves or others around us is becuase we failed to understand the essence of the “Wise way” to go about dealing with oursleves when the unknown manifetss the way it did this time around!

The more we tend to seek normalcy around abnormal situations and circumstances by imittating and copying what seems ot be the normal way of doing- we set ourselves up for untold misery- acts that are often carried out without any forethought and contextual understadning of what’s relevant in a given specific area, are always bound to be shortlived solutions which come back haunting in the form of even larger ghosts that simply refuse to die or kill themsleves! One such vivid example of the recent time has been the “Lock down solution”, as the pandemic set, this became the proverbial master key to find a quick solution to a probelm whcih was hardly understood and was evolving each day! The consequecne- unwanted- unplanned and myopic lockdowns the world over have neded up finishing off livelihoods and lives with it- killing mroe people indirectly by stetting them up for financial distress and failures and if the Virus doesn’t kill them, the financial meltdown and disster resulting from itsurely will! So what’s the solution? What’s the right way? The right way and the only solution for all times- good and bad- easy and challeneging is to follow “The way of the wise”.

The “way of the wise” isn’t a magic bullet that answers all your problems, neither does it solve all your problems- what it does is- it allows you to deal objectively and effectively with the situartions and contexts that come your way! This is what changes the tide in an indidvidual’s favour and this is, indeed the essence of the “way of the wise”!

The Way of the Wise- is all about creating unique pathways and realities to better understand the developing contexts around oneself. It is about having minute to minute awareness and understaindg with ample clarity of what’s unfolding and how that will impact- where- which area- by what magnitude. You see, once you are able to be in the now- and are coinnected with whats around and witin you in the moment- you are empowered more then ever to take decisions that lead you to the contexts which begins to align with you, for your cuase and your objective with every right step that you build over the earlier one! Its these incremental right steps taken one after the other by being immersed in the ensuing moments that allows one to create a pathway which is empowering, liberating and above everything else able ot provide meaningful solutions to the evolving contexts as one keeps moving along in the right direction that one is locked on to!

The way of the wise- is certainly not about having all the answers to all the prblems that come in ones’ path, rather it’s also a pathway that’s littered with failures and unsuccessful attempts that have been done in one moment- to be corrected in the next and this moment to moment perfectioning of the imperfections of ones’ apporaches is also an essence of the wise way! It is a pathway that assures meaningful outcome only once all that is unmeaningful and unserving has been completely ejected within and around you! The way of the wise is about being achored to the objectives of the thought process that seek answers to a moment in time- in a way that these asnwers build upon over a period of time to provide reproduciblee and assured outcomes the way that humanity would want more of!

The way of the wise- is also about being one within and with people around you with an aim to serve and be serviced- this is different then the rigmarole of what can you do for me and how can I help you- believe it or not most of the problems- real and perceived that the world today is grappling with are a direct cosnequence of the second approach I just mentioned! Through the anals of history, turn any page and walk into any era that you wish to across any kingdom/civilization- the singular fact that you will come across will reveeal one thing- Each time that humanity and society has failed on the element of being “Of service” to one another and to each other in the real meaning of the term- humanity has set itself up for failures and disasters-over and over again! The endless pursuit of greed which has been written across all coisties that have ever been created by us- has always been at the cuase of the decline and eventual demise of those societies!

The way of the wise is all about- being glued to the path of purusing the greater good and creating what serves humanity rather being self-serving and self-centric! Its about developing pathways and solutions which resolve contextual challneges both as they develop and also create humanistic benchmarks to ensure that when similar challenegs crop up or seem to crop up- there exist proven and tested approache to deal with those kind of situations as long as the contextual compulsions reamain valid!

The way of the wise- is the collective way- a way that fosters collaboration- togetherness and thrives on shairng benefits and pitfalls alike so that humanity knows where to venture next and where to avoid next- this goes a long way to ensure that given the short life that each of us have as humns- we don’t end up pursuing what already has been achioeved or end up puruing someting that has already been recorded a pure utopia! A fignment of imagination! It’s only the colletcive concoiosuiness that can allow humanity to build upon itself and create societies and nations which are able to gravitate to work for teh greater good and the only way ton esnure that happens is to follow the Way of the Wise- without flinching a moment away from that space or path!

I will leave you here with these thoughts for you to relfect- if you have indeed ever walked the way of the wise- or if you have been among the wise- who had ambarked on that path? Were you ever able to service another human being around you? What was that moment like? Were you able to witness a society in action while it was following the way of the wise? How was that moment? How did that change you? If you have indeed not as yet, felt any of this, what’s your plan to create or follow “The Way of the Wise”?

Ciao for now, I will be back soon with another article! Until then stay wise, stay safe and yes, don’t fix what’s not broken and don’t re-invent what exists!

What do you “Benchmark”?

~ PA ~ Leave a comment

Benchmarking, by itself is a very interesting space to be in! You see, we all have worked at some or the other time in companies that have always screamed from the top of the world- that they value and respect ingenuity, innovation and uniqueness- then why do they always benchmark these apparently different and unique people when it comes to annual growth packets, opportunities or setting so called standards? What’s really happening? Join me here, as we explore and try to understand what the real essence of ” benchmarking” is or rather should be, where we are now and what can we do about this space- can we really make an honest attempt at making “benchmarks” meaningful?

Catch up with any HR Manager, choose the industry you want, they will tell you how far and wide they have gone to ensure that they have a diverse work force, which is able to add different perspective to their business challenges and thereby provide a superior edge to the organisation over the competition. Now what the HR manager will not tell you is about what happens next! The story about how and why they end up “benchmarking” when it comes to assessing the annual performance of these gifted individuals who were hired because they were unique! I mean, what’s the great logic, when you have got them in, because they were different, how can you then go ahead and measure their competence and performance by “benchmarking” them with each other? How sane does this seem

Benchmarking, if you ask me, (I believe) has its older versions hidden within industrialization; that period wherein people clocked in and clocked out with an amazing accuracy and shifts were calibrated to production output with unfailing accuracy and stiff targets, well back then it really didn’t matter “who” the person was at the station along the product line, as long as the products were delivered through the line the way they were supposed and then the comparisons would start, by seeing which floor supervisors shift was more better than the other- well this was, a decent way to do benchmarking because you had technically hired all of them to do a similar or a designated function irrespective of “who” they were! So you see, you were actually buying in similarity and congruence of skills and competencies and not divergence or diversity of skills! So when a shift performed, the results were evident and when failure happened it could be identified to a specific workstation along the production line and thereby this process of comparison, analysis and developing a reward system around what was always a stiff but achievable stretch target was developed and embraced; and that’s how I believe., we had sown the seeds of modern day “benchmarking”- the only fallacy being today we are using it to create more failures than real sane success!

There can only be two possible routes for effective benchmarking, if you ask me, and these are really simple- simple to understand, explain, communicate and measure! But before we explore any of these two routes its important that we understand what is that we have been hiring people for- whether we are hiring them because they are similar or whether we are hiring them because they are different and based on which one of these holds true for a specific organisation or for departments within an organisation, we need to calibrate our measuring parameters and approach to either calibrate , record and measure the similarities (the convergence) that comes up or the dissimilarities which manifest through diversity (divergence).The impact created by these similarities/ congruence and the dissimilarities/ divergence is what needs to be measured and benchmarks need to set up around these parameters! The mistake that organisations end up doing is they end up benchmarking individuals rather than the process or the task! You see a task can be done with greater impact following either the route or congruence or divergence- but the end result- as in the outcome of the impact of the task can be recorded and measured to its effectiveness.When organisations fail to do this and start with the easier premise of “I did it, so can you” kind of an approach, we end up measuring garbage and instead of creating benchmarked system of performance- end up creating islands of differing competence across the organisation which over time manifest into overall organisational incompetence across levels and processes! This is when, either the organisation is either than shook ground up or rebuilt form scratch- read the much hyped OD interventions to live another day! So to keep it simple, here’s what you must do!

First know what you are hiring for! Once you know whether you are hiring for similarities- congruence or dissimilarities- divergence, create a system to calibrate, record, measure and communicate the impact and efficacy that an individual is bring to the process/task (remember it is very important to understand that in neither of the scenarios are you benchmarking the person- you are benchmarking the impact/effectiveness that the either routes/approached bring to the point of action!). Once this system has been created, let the people know how they are being measured or evaluated– the conversations have to be , more of, “You achieve “x”, by “y” time through the method A or B that you say you are great, we have you rewarded with PQR! (A could be the process aligned to congruence- wherein people are been hired for similarity and B can be for divergence- wherein people are hired for diversity). What this does is essentially brings a level playing field so that people are rewarded based on the competence and skills that they were hired for inline with the reason that they were hired for! Sure enough, this is extra effort and needs a lot of foundation building with regards to processes and acquiring skilled people to drive such a intricate process- but rest assured once this is done right, the rewards are far too many and can create great companies from good ones and help people stand out individually and also as teams, irrespective of the path that they have chosen to excel- whether it is the route of convergence or divergence! This, if you ask me is the real essence and soul of benchmarking done the right way!

I will leave you here, with these thoughts for now, and urge you to explore, what is that you have experienced when it comes to this aspect of benchmarking and what is your chosen route? Were you the one you directed the process or were you the one who were examined by the process! Importantly now that you have the thoughts, that I shared, what is that you plan to do differently to create sustainable value irrespective of who you hire or where you get hired!

Ciao for now, I will be back soon with another article, until then stay wise, stay safe and continue to create your mark, the way you know it well!

Harness your “superpower”!

~ PA ~ 1 Comment

Well, this is about sharing with you, what we perhaps all have, tend to overlook or possibly try to not use it the way we should be using it! Yes, this is about discussing the “superpower” that each one of us has within us; at times we are aware, yet other times, we are unaware and this singular difference between being aware or not, puts us on the pathway to easy success or success through struggle and detours! So join me here, as we try to understand the concept of “superpower” as I see it. Who knows, it may just end up being that aspect, which you always waited for; which may make your life that bit easy!

The most common mistake that people do with the thought of having or not having “superpower” is that it has to be massive, large scale or something that can alter and impact lives around the world- well the fact is. that it doesn’t have to be this way all the time! You see at times, your superpower can be only as much as to ensure that you don’t get killed! Surviving- don’t trust me, ask a war veteran- they will tell you why being able to survive is more than a superpower in the theaters of war! Like everything else, your “superpower” has to be set in the right contextual frame of your life, for you to recognize it to begin with and next use it!

I don’t want to get into a trap of trying to define what “superpower” means, you are good enough by yourself to factor and measure that bit (as it has to be seen the reality of where you are in terms of the circumstances that impact you!). What I can certainly tell you is that, the easiest way to discover the “superpower” that lies within you, is by knowing at the attributes/traits that create the differentiation between you and everyone else!– As we grow up, live our lives around, friends, family, colleagues all of us hand over generous badges or titles to us based on what they perceive us to be, someone may calls us, “smart”, someone may address us as a “hunk” yet another may address us as a “genius” or a “blessed soul”, there could be an endless list of these kind of quoted addresses, but hidden within these, are the first clues of what your superpower may be! The superpower- that we hold within us- has a funny way to it; whether we realize it or not, it keeps manifesting itself through our behaviour, especially at times when we are cornered or in a tight spot! Let me explain!

Have you ever observed people, the successful ones’- who make everything seem like a breeze, maybe you have seen that ace sales manager, who hits the numbers every quarter without fail, you would have seen that bank teller, who has that great eye for detail and speed to move fingers and crunch number insanely! Perhaps you met that ace recruiter, who read you like a book and ended up giving you that career break which made your professional life accelerate ahead! If you have ever met any of these aces, you will notice one thing, they bring their superpower to work and their superpower may never have anything to do with what their work is! You see that, awesome sales person would have been gifted with a personality which has been applied to the work, which came as a blessing! A naturally aggressive nature was met by an equally tough challenge to crack deals! Needles to say as the superpower of aggression got direction and purpose and was supported and developed- it only helped to propel the individual’s career and professional achievements! Likewise the bank teller, would have harnessed the “superpower of attention”, when it was rewarded by a profession, that too excelled and provided an opportunity for the individual to apply this superpower at work! That odd recruiter, would have used the superpower to read people, that intrinsic superpower ability to connect, counsel and help people which got amplified as the opportunity of working as a recruiter became a reality! I can go on giving more and more examples like these,across fields, vocations and subjects, however, the singular common factor that remains and confirms across all the people that I have studied and come across is –“The ability to know ones’ superpower and put it to use in the right contextual frame of time and space”

The question, now is, how does one know what their superpower is, well that’s really deceptively simple! I say, deceptively simple, because, unlike attributes/qualities your superpowers will qualify as superpowers only and only if they are able to serve other through you and not serve you by tapping into others! Consider this, you have this individual who has a great memory, can play songs over the guitar one after the other, without missing note or jumping the string, now how can this person use this ability to uplift themselves? People will often make a mistake by suggesting that playing the guitar is the superpower, well nope, sorry to disappoint you, you may further argue it is about playing the guitar well, well nope- when you play a guitar or any musical instrument you do it to play well, I mean no one plays a guitar to wreck the strings or torture the audience, so what is it?, you may ask, well, in this case, it’s the “Intrinsic qualities that an individual has within, which help that person to play the guitar well- which are his true superpower!“

We are a planet with over 7 billion people and each one of us can pretty much do what the other person does, like say, driving, walking, running, jogging, reading, writing, playing some game, working at some place, doing those jobs with job titles comparable and interchangeable the world over, similar businesses, similar products,services, that’s what is all around us and that’s what living on the planet is all about! Magic happens when we are able to bring from within us, our superpowers and apply them to whatever we choose to do! Perhaps you want to jog or run- you apply your superpowers- you end up becoming an athlete, you apply your superpower of patience and calm to your knowledge of medicine- you become that “ace” surgeon, you add that superpower to number crunching to your vocation- you are poised to rule the financial world! So you see, its never about doing the job well, it is always about getting into a job or a vocation that you can do well by applying the superpowers that you may have within!

The good thing about these superpowers is the fact that, they never go away, they are with us always, waiting to be tapped and used when the time is ripe, hence you find people flourishing and hitting their professional peaks at different times of their lives; by the time a CEO of a private firm is retiring perhaps its the dawn of youth for someone aiming for the high chair of the Prime Minister or President of a nation! Superpowers are essentially the traits and attributes that we have, these can be tangible and non-tangible- see few traits are easy to observe, record and reproduce- say like being good at numbers, ability to memorize, ability to manage and excel at complex science or technological developments, there are yet areas like music, art, creative arenas where the superpowers are not necessarily even and occur as flashes of vivid bursts of creative excellence, when there is consistency developed in these areas you have the icons of the respective field of arts/creative spaces walking amidst you!

As a coach, one of the major roles that we play is to help people realise their own potential and their superpowers, we don’t plant anything, we hold a mirror which allows the individual to reflect and see for themselves with clarity- what they are, who they are, what do they hold within and who they can become by doing what! Once this basic foundation has been established then it is just a matter of time, that people are able to start making progress and move in the direction which remains resonant with their core strengths and traits! You may want to argue, if that’s the case, why aren’t everyone equally successful? The answer to this as I said earlier is simple, if people continue to walk along the way they are meant to and practice and play to their intrinsic strengths and attributes in the right and nurturing contextual settings- we have what is called as an “event of congruence” wherein abilities, potential and opportunities all come together to allow an trait to be applied and developed“, when all these variables are at the same place and time and in-sync it unleashes the complete potential and provides an opportunity to excel way above average and this is the place where masters and leaders are created! If you change one-only one variable around this space of congruence and create a confrontational or non-conducive environment around. even the most gifted talent/person around you will falter and you will see an immediate dip and drag in the output and although people will survive and endure their ability to reach the zenith will get severely impaired and stand limited by the extent of the circumstantial disadvantage created by the time and space around!

The “Superpower” locked within each of us is a statement of who we are and what we can do and wish to do, as long as it serves the greater good of people around you, it remains your “superpower” , the day you try to self-serve yourself with it, rest assured you will feel begin to feel your shine fade away within you! The best part of your “superpower” is– It is your’s and it doesn’t come or go, if you change jobs, move places or eat more or less! It is intrinsic, it’s a statement of who you are and what you bring to the table- the way you do! So you may have millions of similar people doing what you do, but your superpower ensures; you can do it like the way you do it and no one else can replicate that, just as you can’t replicate them! Humanity has ever been as creative it has been and also as destructive as it has been as people harness their superpowers the right and wrong way- the balance of societies and civilizations changes and it all start from an individual and their intrinsic “superpower”!

I will leave your here, giving you time to reflect and assess what are your “superpowers” and let you imagine, how you want to put that to use to serve the greater good of the society around you! Always remember, your “superpowers” are often who you are and what you eventually become!”

Ciao for now, will be back soon with another article!

Leaders too need help!

~ PA ~ Leave a comment

At times when the world stands at crossroads battling multiple uncertainties, depending on where you are, whether it is the still looming pandemic, the economic crisis, social unrest, or in general resentment towards the kind of leadership that you are experiencing whether at your national level or its the crisis of leadership at your workplace,its is of paramount importance to note that there are times when even these very Leaders need help- because even they too are human and in times like these they need it more than ever! This article explores that space of vulnerability that plays havoc with Leaders no matter what they are trying to overcome! So let’s understand for sometime what your beloved leader possibly is facing even as they try to keep a smile, a straight face or that mercurial temperament around them!

Who are leaders? They are not super-humans in terms of any anatomical context, but they perhaps demonstrate their expertise and ability to fare better than the cohort that they are part of and that is why they seem to move ahead within the sub-set that are a group of! Look around you, you will find almost every Leader has emerged as being the best alternative in the context of time and space that the Leader has arrived. Perhaps a few years or decades earlier, this person would have been passed off as an average person, a few years down the line, we may not even have people like them in our consideration sets! Since requirements would have changed and they constantly shift and move to wards the next step of dynamic equilibrium which is so much needed for growth and progress no matter what you choose to lead- a company or a nation or even yourself! This dynamic contextual setting within which leaders operate ends up making them fragile and manifest “Leadership Fragility”! Leaders who are touched by fragility, start to become so much risk averse that at times when they are required to act and move ahead rapidly, they seem to freeze and stay frozen from taking any decisions, small or large and thereby put the whole system that they influence into chaos and confusion! This fragility can occur for multiple reasons- it could be because of the leaders arrived at the control too early- without much experience or leadership baptism, it could be that they were given a wrong picture of the operational space within which they were supposed to hold the fort, it could be they were given a wrong army to fight a battle, it could be that the weapons of change provided to them were compromised and no matter what destiny they try to write, the ink simply seems to vanish away each time and they keep starting again and again! These varying aspects of dealing with day-to-day scenarios at work end up making few Leaders fragile and hence you can find their leadership style reflecting this element- when they are intentional slow, take their time, check and double check and re-check and move ahead only when it is the only and the most necessary option and when every other option has conclusively closed!

Leadership Fragility as a concept also shows the flaws and chinks in the armor of the ecosystem within which leadership is supposed to play its role! It opens up the whole contextual appreciation of team dynamics, ability to see through and develop clear view on strategic and operational preparedness that leaders have developed or have not developed which makes them vulnerable to threats within and from outside their ecosystems!

Normally, we always come across leaders who are accommodating, non-accommodating, easy going or headstrong personalities, but what is important is,instead of jacketing them into any of the singular or plural adjective definitions, we must take an effort to understand the eternal , “Why” of their leadership style and what could have lead for them to adhere to what they seemingly are glued upon with no real end in site!

Leaders are in that odd space within the system of things- which is closer to heaven and hell in equal measure with a caveat that nothing from their experienced heaven or hell reaches the earth (where their team lives!). So when team members look up to the leader- they hardly have a clue of the kind of turmoil that the poor soul is dealing with and the only impression that these earthlings carry along with them is whether their boss was good or bad- because they increment was x or y! When the Leaders occupying such tight spots are not the real “owners”of the business, well, needless to say their lives are as miserable and lovable as you can imagine! Imagine a pendulum which swings far away in each direction- one the eternal core of heaven and the other end the core of hell at the speed of light! When Leaders “own” the businesses, they have one and only one benefit- that is ability to decide when to pull the plug off and leave the business- either shut it down or sell it off and start to toy with something else and start a new life by taking a professional rebirth all over again!

Leaders are constantly shifting between managing the pressures that they meet from above and what they must hold within and pass on what they can while ensuring that they soak up every ounce of pressure from below as well! So needless to say often you find leaders who believe in the maxim Mind over Matter, because that is the only thing that stand between them and Insanity- Their Mind applied firmly to the Matters at their hand!

The next time you start to judge the leader that you are facing- whichever reason that may be- think about it- The Leader may be operating from a point of Strength or from the point of Fragility! There could be plans and strategies which the leader may have devised or there can be mandates which the leader has to simply execute and make them operational! Unless you don’t fathom what is the context from which the Leader is acting, it will be unfair to arrive at conclusions in favour or against the Leader or the Leadership style! You may now, want to ask, so what is that you can do about it or should you really do anything about it? Aren’t Leaders paid and haven’t they signed up for the shit that comes along with the glory that bask in?

Well, the fact remains, they too are human, and like most of us, they too sometimes end up singing up for something which they would have either not understood completely, would not have been told about it completely or they would have misread it completely because of the facts and picture presented to them while handing over the reigns to them as they took charge of whatever that they are supposed to lead! There could also be that rarest of the rare case of “Incompetency” playing out – this happens when Leaders arrive too soon to lead on the scene without having a a clue of what they are supposed to be doing and where they are! More often than not, these people end up blowing up and destroying everyone and everything around them, eventually also damaging themselves!

The only thing that you can do while dealing with the Leader that you face or engage with each day of your life is, to appreciate and decipher the contextual settings and studying what is driving the Leadership that you are experiencing, whether it is the strength derived by the Leader because of who the leader is, or is It the strength derived from the position that an individual occupies, next you must observe the pattern of decisions and the impact created around that- if you see diminishing returns on decisions being taken- you know for sure something is not right and sooner or later you will have a changed leader! Likewise when Leaders act from the space of compulsion- driven by the business owners or stakeholders, often you will see that they too will eventually fizzle out as demands and expectations start to borderline around fiction over ground realities of business and facts! Leaders who also own their business, when they start to act in non-coherent manner it is a clear sign of decay and you can be rest assured that a big change is on the way- which will probably involve a change of hands at the business ownership eventually!

It is not always about the yelling boss or the cheerful happy face boss, it is about the undercurrents that keep these professionals on the edge for the right and wrong reasons that either makes them super achievers or ends up pushing them to cramped spaces wherein they experience their fragility and once that sets in you can see it manifest around the team and all that they lead and influence! Next time when you sit and listen to your boss, take a moment and try to read through the unsaid message and listen to the unmentioned whisper, perhaps your boss needs that extra cup of coffee with you more than you do!

I will leave you here, to explore, experience and think around leadership fragility and the experiences that you would have gathered through your working life; being a leader or by witnessing a leader, no matter what the context would have been, the fact will always remain that even Leaders are Fragile and they need help too!

Ciao for now, will be back soon with another article! In case you or your firm is looking out for Individual or team Coaching, write in to us today and we will be glad to help you!