Tag: government

Marketing through fear.

~ Parimal Aluri ~ Leave a comment

Through evolution, if there has been a singular thread that the human mind has been able to hold on to apart from being creative it has been the thread of respecting and taming fear! Join me here as we take a quick look on how this space of fear- has gone to shape us, what we do as individuals and societies and why the marketing of fear is not limited only to companies that sell products and services, but runs beyond that and is much deeper than you can think! So here we go!

Fear- the most basic of human emotions and something that has gone a long way to make who we are today. Fear certainly played it’s part to ensure that as a species we survived and thrived. Experts have written books upon books on how fear helps and how it harms, so I am not going to go ahead and more to that bit, but this is the base point that we will have our piece anchored upon- the singular fact that fear works and perhaps works too well to ensure that we survive and we thrive.This is why people who do market through the angle of fear- almost always get what they set out to achieve! Let me explain!

The pandemic sure enough has brought the entire humanity face to face with a situation that even by standards of pure science and scientific research is mind boggling and giving a tough time even to the renowned experts in the respective fields of study- but what do we observe as we look around? You have anti-viral clothing- formal wear, you suddenly have anti-viral “x”,”y”, “z” and almost everything from the ball pen that you hold in your hand to the mobile cover that you may have or the humble body wash/ hand soaps all of them have been suddenly transformed into oversight anti-viral heroes sure enough with that golden sly condition of 99.99%*** written and said all over as the choreographed visual sleight is played out! Not to forget the sudden wonder foods that have cropped up which are supposed to keep you safe by boosting your immunity even as you smoke and drink and load cholesterol in your system! I mean really? The marketing through fear angle when it comes to what we consume as humans is not limited to this pandemic alone! Let us jog down the memory lane!

If you have been observant, try and recollect how food was marketed to you- whether it was that milk- for protein and health or those humble oats, that white meat, that steak, that vegan movement, that fish with supposedly the most potent pack of Omega 3 fatty acids or those canned shrimps, to the whole narrative of micro plastics in sea food, antibiotics in meat, pesticides in plants and fruits , to chemicals in formulation…so if you actually walked through this who;e circle- by now- you would have checked out almost everything that you can think of eating or drinking simply because for every one narrative that says you should have it else you will get “abc” problems, there are competing narratives which suggest exactly the opposite which say, if you have this, you will certainly get “pqr”. So finally people do what they can, ignore as much as they can, apply science if they have the time and energy and if it is available with them try to apply age old granny’s wisdom and common sense and get moving ahead in life! The people who get sold into these narratives are the ones’ who are entrapped for ever and it is these masses that are than played over by people who want to sell to them whatever they please to, whenever they choose to and at a price that they command! If you thought this fear led communication is only limited to marketing of products and services or the world of communication, think about it- there is virtually not one sector which is untouched by this malaise! Even Governments play out the same strategy, the only difference being that their playbook gets camouflaged into visual-less,boring and printed pointers (change of rules you see) which are often ignored and missed until the IRS or the tax man in your nation comes home paying a visit to you! Let me explain this space too quickly!

Governments the world over have the big task of managing societies- societies which are at times diverse, cohesive, divisive, polarized, idealistic, plural, liberal, accommodating, welcoming, closed..so on and so forth. The matter here is not about what is right or what is not so right, you need to see in this space, how is your government (if you have one!) working on the entire social fabric that you exist in- what is the story that is has been selling to you- do you or rather did you ever or maybe – do you always get a sense that the government is always trying to reach out to you and tell you something that is not right! Think about it, when was the last time that a leader of a society/ nation took to the stage and said, you had given me “x” time and I had 10 things to provide and this is what I have accomplished! Well, hardly any right? So humans, being humans- it doesn’t matter whether you are just who you are or you lead a nation- when you have nothing to say, they spin a story and since being in politics, crime won’t help, neither will any of the other vices, fear is the only instrument of choice to distract, divert and draw people to a non-issue that either doesn’t exist and if it does, blow it so much out of proportion that, by the time everyone is consumed by it- people are left wondering and saying to themselves, ” What was all that about, anyway”!

Whether they tell you stories of the enemy within or around, whether they paint the picture of climate change (even as they themselves clear forests- unknown to you!) or whether they talk about eradicating poverty- while they sustain and increase their personal wealth- all that approach is to instill fear and sell fear- aggressively or subtly to ensure they are able to manipulate and control and get what they want the society to do and allowing only permissible flexibility to resist/divert or stay non-committal- anytime that percentage threatens to wreck the balance of the social balance- an incident will come to the limelight and very often that just goes on to reinforce the stories earlier sold by marketing fear!

Final words, well, whether it is the promise of that tooth paste in your hands about being anti- whatever or that apparel which assures you 99.99%** of whatever that makes sense or it;s that news about that bad country, or bad people or those Vs Us kind of a narrative- all and each of these nudges are to make you feel vulnerable, unsafe and anxious- because it is only when you are vulnerable, opened up and exposed with a mind filled with self-doubt and confusion- that a marketeer or a government will be able to plant the seed of fear and if you make the mistake of allowing that to happen and you go on to nourish it- well you just end up writing a blank cheque to your life- some call it loyalty, I call that ignorant slavery! So what’s the way around, is there any? If everyone seems to be hell bent on manipulating and conspiring all the time! Read on!

Individual awareness, access to multiple verified sources of information and education are the essential ingredients for empowering people to compare, contrast and discern of what is actually unfolding! Debate, discussion in a directed manner to address an issue or a challenge or a developing problem are all but the next steps followed by proactive implementation of legislative steps to safeguard and govern the society with transparency and clarity! Sure enough seems to be a fairy tale, because the moment this happens, what we have is distributed ownership of society where no one member of the society is more important than the other and everyone is as equal and as important as the other person and this is what a few will never want the many to have access to and hence the story of marketing and selling through fear will go on and on unless you are able to discern at your own level and share that insight around your sphere of influence so that at least a section of the society is able to see clearly what lies ahead and is able to save the day for the many- should the time ever arise! This is the space where new leaders are born and new orders are created!

Remember, fear must be respected to be overcome, but not surrendered to! No one overcame fear by surrendering, people have always conquered fear by embracing it!

Ciao for now, will be back soon with another article, until then stay safe and stay wise!

Bouncing back and racing ahead.

~ Parimal Aluri ~ Leave a comment

Through this article, I share with you few basic, common-sense led plain speak approaches which may just help you that bit extra to bounce back and race ahead, whether it is about yourself or about the team that you lead or an organization that you are responsible for, or, in that rare case if you are leading a nation! So let’s see what these simple steps are all about and the kind of impact that they can create, when executed well! Before we move ahead, it will help to always remember that humankind is perhaps the most unpredictable species of all, and at times may end up doing quite the opposite what it’s mind will ask it to do, just to teach someone else a lesson, irrespective of what compounding damage that kind of reckless act may cause, and no where in the animal kingdom, will you ever find any other “social animal” displaying this kind of behavioral disposition, hence, this disclaimer to let you know,there are no easy slides to heaven and why no matter what anyone tells you; rational wisdom suggests that common-sense always holds the foundation to give one an ability to bounce back and keep surging ahead! So here we go…

Through my engagements and shared learnings over the years, there have been few broad and common approaches- which when mapped to individual specificity of a problem tend to provide a more meaningful way through , over or around the problem! Here are a few of them (and yes, these are not the only or holy grail of problems solving!, so keep adding to this what life has taught you and I am sure you will do exceedingly well, at times surprising yourself!)

Measure what matters

Find the “Why” of your discomfort

Be a Realist- Not an Optimist, nor a pessimist

Clarity of Thought and Communication

Plan for others around you as well

Keep milestones close and within view

Cultivate your common-sense

Be grateful and thankful

Keep what you must and discard all that you can

Measure what matters: We live in an era where we are bombarded with information 24×7 across touch points and irrespective whether we are interested or not! In this kind of an environment and the mad rush to stuff information down the throat of people regardless whether they have a discerning mind to understand, evaluate and conclude rationally with that information they are served is perhaps the most paradoxical problem of over indulgence after obesity (which is caused by overindulgence of food- most of the times!). Even in the current crisis that the world is facing, people are bombarded with statistics, number of total cases, deaths, new cases so on and so forth, what point is being missed out is real sensible data, what are the real active cases today? , what is the fatality percentage, what is the percentage of population infected from the total population and importantly what is the severity or potency of the infection! If people had focused on these parameters, over half of the 184 nations would have never gone ahead with the dumb lock down strategies that they initiated in the first place! Hence it matters and always it is only about measuring what matters and is relevant as we deal with problems  in the real essence of it!

Find the “Why” of your discomfort: If you have read “Start with the Why” by Simon Sinek, you probably know what I am suggesting, If you haven’t read that book, do yourself a favour and do read it! One of the most fundamental mistakes that people tend to get into is trying to solve a problem – thinking that “what they are solving is the problem”, truth actually can be far away from that and in few case the people happen to be the biggest problem, because of their limited intelligence and skewed perceptions of the world around them- which is nothing more then defence mechanism to either hang on to their dear job, career or a failing business, simply because they can’t imagine a life without their business cards! Unless you do not come up face to face with the singularity of your problem or challenge that you face and understand that all solutions and remedies begin by altering yourself from within as you try to set things straight, no matter what you say and do, you will end up wasting the valuable seconds of life coming back to the same problem over and over again – albeit with differing intensity but continuing with the broader flavor of distress will tend to remain the same! Once you have found the true “Why” rest assured that will give you enough bearing to keep moving in the direction which will remove you away from the senseless loop and give a sense of forward motion even as you untangle the mess of the problem at hand!

Be a Realist: Not an Optimist, nor a pessimist: As much as thinking negative, being hopeless, constantly nagging, cribbing and sulking is bad, dancing about and fiddling away meaninglessly as if everything is always great and you are experiencing heaven even as the world around you is turning into a hellish nightmare, can be far more damaging to a point where people start to actually doubt your mental construct and frame of mind- whether you are displaying psychopathic behaviors or have a complete hard disk failure!  The whole challenge with the “Stay Positive” movement around the world has been that few of the so called masters have ended up making it a big joke unto itself, I mean you may have an individual being diagnosed with terminal cancer and you want that person to stay positive? or a person in a terrible terrible financial mess and you want that person to believe that  all will be glad stay positive? Shouldn’t it rather be asking these people to first understand what the situation is then help them rationally evaluate what are the meaningful solutions that are available to them so that they can lead the time at  hand in the most productive manner so that their pain is comforted and there is a sense of achievement in the way the simply carry out their day to day chores or start ton re-build their financial credibility one day at a time? Certainly let’s not even bother to talk about the “nothing will be good ever- ultra-pessimistic way of thinking- that is painful even to write here forget about thinking that way! Having a true assessment of the situation in a given context (which comes from deciphering the “Why”) and mapping it to ones’ individual abilities and competencies is the only way to make the best of any situation that comes your way! Nothing more and nothing less! Staying real, pragmatic and exhibiting courage to confront and deal with the granular reality of the moment will alone help one move ahead and simplify ones’ ability to know the real challenge within the fog of ambiguity!

Clarity of Thought and Communication: This is of utmost important, especially when you are dealing with others and others are looking unto you for guidance and leadership in crisis, whether it is a small crack team that you manage for an assault as an officer, or whether you lead a team of 100 professionals which are working to meet team objectives- the sooner you can provide or rather continue to provide clear communication (which can only occur once you have ample  clarity of thought). This clarity has be at all levels, what is expected, what is being asked and what is been provided to have the tasks accomplished- this all can only be manifested when there in intrinsic clarity of thought about how the team is being led and what is the shoreline that has been earmarked to anchor the team – if required. When Leaders provide clarity at this level- the same is resonated down the line and that makes the jobs of the leaders a breeze and that sets up the team and the organisation for a fast recovery to everyone’s surprise! Importantly, the sensible and impactful communication pieces are Realistic and don’t share misplaced optimism and unwarranted pessimism! 

Plan for others around you as well: Very often when crisis hits, the first and natural response is to make oneself safe and have your immediate responsibilities (family) accounted for, likewise when it is a team that you lead, you are the leader for that unit of your’s and it only makes sense that you lead, guide and provide for you teams like you would for your family in the way and manner that is aligned to the organisation culture and ethics! No one is asking you to become a cult leader or go out of the way and pick up fights with senior members for your team, the point here is to be responsible and accountable so that even in worst case scenarios wherein you need to have a few members offloaded, that whole process remains dignified, so that if ever you need them back, they will be happy to oblige and join you back! This approach of being emphatic, sensitive, and accountable to every member of  ones’ team should be intertwined in the soul of the leader and that empowerment of the soul must be used to take calls and decisions which make sense and serve the larger good!

Keep milestones close and within view: Often people- leaders like to share milestones- what will happen in next one year, three years, five years, well good- nothing wrong with it, but real fact of life remains, that even if the leader remains (which by itself is a miracle- because people leave even at leaderships levels around 3-5 years) there will be new people in the team on an ongoing basis- and each time you have new people – if you were to make the same presentation, it will end up being routine for some and “wow” for few others! The only way to beat this type of  meaningful shit is, spell the broader strategy few times through the year, make it a decisive point and revisit that only when you need to and through the course of the journey have meaningful milestones which are more relevant, visible and actionable- perhaps having monthly or quarterly ones’ that keeps everyone updated, everyone feels involved and everyone gets a sense of forward motion! This will un-complicate whatever you try to pursue and keep enough cohesion to make things easier so that even when hurdles are met, the team knows what needs to be done to overcome them!

Cultivate your common-sense: Human mind works well as long as it is sharpened and that sharpness only comes alive and working when we are presented with compelling cornered spaces and challenges which have no routine parallel! This is where, trusting and following your common-sense, gut feeling becomes all the more important! You may have tons and tons of data and metrics to deduce and take scientific decisions, nothing wrong with that as long as you are choosing one robot over the other or one product range over the other, but the moment decision making starts to impact people without bringing in the human element in the framework, disaster can strike! Consider this, currently many firms are laying off, announcing wage cuts (as if doing a favour that you still have a job), but not releasing, where will they get that very talent back which would have been nurtured, trained and developed over a period of time to meet the organisations exacting requirements in coming times?, Sure people are aplenty and so is talent, but the time needed to retain and re-equip which will be dangerous lost opportunity (in the hands of a right competition can spell a disaster for the business) and can cause severe unpleasant business damage! Even more funny is what does the wage cut say? Does it suggest that an individual was paid more then  their real worth or does it say that ones’ worth has gone down or does it say that the hiring strategy was astray to allow that kind of omission to occur and pay someone what they were not worth of in the first place? What is the messaging that is being sent out? The only and only sure way of doing away with all this unwanted nonsense is cultivate common sense so that even rational decisions; when and as they are forced upon can be routed through the test of common sense and than action can be taken once these decisions stand the test of common sense! 

Be grateful and thankful: This simple exercise will work wonders for you as an individual or as leader of a team, be grateful for what you have- as you start the day, your mind, the resources that you have access to so that you can go ahead an weave the magic that you need to, playing your role and discharging your duties so that you keep creating the subtle difference which matters and keep the momentum going in the forward direction! Being thankful helps, it helps you to begin with so that you know what you could have achieved or not and what is that you are able to achieve or not with the people and resources around! Once you have reached this space of being grateful and thankful, and you begin to rub off this simple yet powerful thought within your team, you will see magic happen as the narrative will change from what is not there to what can be done with what is there!

Keep what you must and discard all that you can: If life is a walk, a marathon or a race, depending on how you see it, in any case, it will always make sense to reduce the baggage! De-Cluttering will help you individually and also as a leader! Knowing what to carry along, what helps and letting go off  things and people that harm and obstruct is the key element to ensure that you are able to bounce back fast and in time to make the most of an approaching wave which can propel you further ahead and give you that much needed early mover’s advantage as businesses race to be the first one’s to re-engage with their clients and customers!

I will leave you here, perhaps you want to add a few more elements, remove a few, the choice is your’s; for you alone know what is the contextual reality of your world and these are but beacons which can help you to glide along safely without running into mountain faces and odd weather, so that as you embark to your climb, you have all the power you need from the people on your team and the machine that you have! 

Ciao for now, will be back with another piece soon!

When the cure is worst than the disease.

~ Parimal Aluri ~ Leave a comment

Continuing with our rant on how stupid, dumb and mind-numbing decisions are being taken on a routine basis- all around us, this short piece is an attempt to see how we may eventually end up harming ourselves more by deploying half -measures, knee jerk reaction and imitation strategies, even as we try to do away with responsibility, accountability and ownership and use of meaningful scientifically validated rational actions! This is a journey to explore what it looks like from within in a typical case of “When the cure is worst than the disease”! So let’s roll!

To make it simple, we will see the different scenarios with increasing level of complexities which go show you how hurried diagnosis can actually make the cure worst than the illness! So here they are,

Anxiety Driven Disasters

Conformity Seeking Disasters

Information Led Disasters

“Always Agreeing” Disasters

Anxiety Driven Disasters: As the Coronovirus decided to embark on a world tour, educational institutions were caught off guard, the ones’ that were not technologically ready, needless to say suffered the most and this is where from where we get our first learning lesson! A few schools in India faced this, even as the different state governments urged schools not to ask for fees until the sessions for the next year began sometime in June/July; schools required to pay their staff so that they are able to retain their talent (which by itself is another subject altogether!). So when some parents (who yet refuse to believe that we are living in a cornered space) who had paid the fees and yet others who showed willingness to pay the fees, were told that you can pay later as schools will take time, they cam back with a boom to the schools saying, “Why can’t you go online and start, we can throw that money at your face, this is not done, we work in IT companies, we work from home, students can study from home”, so on and so forth… This trigger sets us up to the point from where everything now starts to rapidly go downhill! Well, the schools being who they are, ramped up fiercely, put extra time, teachers worked extra hard to get the content into the online format to ensure it stays meaningful and relevant for the students on this new medium and the parents were informed that, the schools were ready to start online sessions on time and that we can move ahead! This is that golden moment when the same parents who were ranting all through for their child’s loss of education etc etc, came back to the schools and started to say,” How do you expect a child in Grade I to have a laptop and use it?”, “I can’t lend my laptop for such a long time, I have office work!” So this is how shit manifests! 

If only, the  parents had not decided in haste, caving  in to their anxiety of  “What do I do with my child, who is free and I don’t know how I can add value to the Child’, and  completely outsourced their kids to schools and institutes, this episode would not have manifested, likewise only if schools had the conviction and authority to let the parent’s know that, “They know more about Education” and would have not heeded and given in to the parent’s anxiety, all this colossal waste of human manpower and ingenuity would not have gone to waste! Well there is certainly a lot of good stuff which will come through all this mayhem, but if you ask me this is a very elementary  level or rather a limited damage scenario emanating form a mismanaged crisis! If you are wondering what are do more damaging scenarios look like, we have our next type..waiting for us..and probably playing out near you even as you read this article!

Conformity Seeking Disasters: This is by far, one of my favorites because it is possibly the simplest to explain! The pandemic is a live example- The brash, blatant and unwarranted lock downs, shut downs, and whatever you may be calling them around the world have just ended up playing to the people who would have wanted the things to manifest the way they did! If you step back for a moment and maybe rise high- and take a bird’s eye view – you will understand- what we are dealing with is a virus attack- which has spread across different regions, nations, cities which are different demographically and socioeconomically as well, the one size fits all solution (read Lock down- which was in all probability planted into the minds of a few to be replicated by others!) has been needless to say a more bigger disaster then the virus- wiping away livelihoods, incomes, businesses and all chances of revival and hope in an unprecedented global meltdown much worse then the disease! You can pick and choose a nation of your choice, check the average number of daily deaths ( before Covid19- say for same time last year) and check them now- you will have your answers! If you are wondering why nations and leaders can get way laid- well the simple truth is – we all have evolved from Chimps and as the saying go, when uncertainty hits, it’s but natural to imitate and do what someone else has done- because if that has not harmed the other chimp, I too will be safe, hence as the first nation marketed “Lock down” as the holy potion for victory, others blindly followed, getting into a traps- which for some nations has been far far worse then the actual impact of the virus spread by itself! These episodes set off another set of economic disasters- which will run parallel to the primary challenge and will end up exhausting further the rapidly depleting and diminishing intelligence within societies to recover from the mayhem of a health emergency and financial emergency!

Information Led Disasters: I have touched this topic in my last article, this is played out more in the arena of businesses, because they thrive on their decisions both strategic and operational through important cues and visible indicators coming out through governments and regulatory agencies- so when the governments are all caught up in their own shit of “Conformity Seeking Disasters” any and all direction coming from them to businesses will be at the best confusing and contradictory- which in turn becomes a fatal blow that takes away even the remote chance of businesses surviving by trying to innovate and suggest alternative course of actions to revive and stay relevant! Businesses soon start to imitate each other, “what’s happening within my sector?” they ask, “What did they do?” in hushed whispers everyone is asking each other and then the conversations start, OK, “They have a turn over of xxx, they laid off abc, so I have a turn over of yyy so I will layoff pqr!”..Well this madness really has no sense because in this climate of Information (read Mis-Information), different contextual realities and race to Confirm and facilitate Capitalist greed, there never seems to be another way to get things done and so the death spiral among businesses starts, the result, well unemployment yes, but more importantly loss of Human Talent which comes biting back as a fierce competitor in a few short years and by then the people who have taken the decisions today are all but irrelevant and there is a new set of people grappling with this new unwanted competition for no fault of theirs! So well yes, this is one more aspect when impulsive, short sighted, best described myopic, unwarranted and unchecked haste creates a long term problem which is greater then managing a few businesses or sectors and ends up being a larger socioeconomic societal or national level problem!  

Always Agreeing Disasters: When crisis hits, even battle hardened, officers will tell you, they need on their team people who can speak their mind – to anyone – certainly respectfully- but one must say what they intend to- they must speak- courageously enough even when authority seems to be faltering and making decisions either in haste, impulse or on facts which are unverifiable and lack credibility- either because of the content quality or the source! When nations are run by people who lack courage, conviction, vision and simply don’t dare suggest or question authority on the scientific rationale behind decisions being taken- it is all but certain that the future is doomed because it will always continue to hand around over the horizon which never is reached and which can never be touched! Whether you have been part of a corporate that had called for a meeting of all your unit/ SBU CEO’s and all “agreed” (read “YES” people)  to cut costs and have people thrown out and calculated mathematically, myopically without understanding “Who” was being ejected out (the person- the experience- the competency angle) – it’s just a matter of time before the people who acted in such haste and impulse get the taste of their own medicine! Very often within the corporate corridors- the so called “CEO’s” (many of which I have found to be struggling with the true essence of that designation label and are nothing more then glorified managers at the very best!) act in haste and then later regret for what unfolds in due time- rarely do they get time and space to do damage control and many of them fade away into corporate obscurity with no future reference or direction like a satellite turned off and set on an endless revolution around the Earth for no joy! If you think this is bad, well when you amplify these kind of mishaps pertaining to “YES” people at governmental level especially if they are part of the strongest nation on the Earth or part of the largest democracy- just imagine how horribly wrong things can go when you have “YES” clan advising every critical aspect of  national security, financial wisdom, healthcare, social justice, growth, business environments, environment, think of an area and then just imagine how horribly wrong things can go! and yes when do go wrong, as they usually will go with a decent predictable timeline- the events that unfold make national and international headlines!

Well, I will leave you here, giving back your solitude, think and feel what you are witnessing, wherever you are, whatever  you may be doing, perhaps you are a national leader or a school teacher or a doctor or a pilot or a business leader or the average person who works for a living, take a step back, see the kind of decisions that are coming your way  or your are obliged execute;  try to decipher their source and the coded messages within the narratives; that alone is the way to salvage your today and safeguard your tomorrow to ensure that no matter who says  what, “The Cure mustn’t be allowed be worst than the disease!

Ciao for now, will be back soon with another piece!

Leadership-Calibrated by Incompetence.

~ Parimal Aluri ~ 3 Comments

Whether you are in India and wondering what more worse is in store for you, or whether you are in the USA and have been through the process of social suffering and social mourning, irrespective of what your individual story is, right now, perhaps since World War II for the first time, Humanity is held at Uncertainty, which is nothing more or nothing less then the reflection of Incompetence of Leadership at the highest visible levels within the societal arrangements that we have adhered to as humans over the last 60 years, and perhaps this is the reason why the evolving changes will question and possibly topple existing rituals and arrangements in the months and years ahead- some may help and yet a few may harm! Join me as we try to make sense of the clutter and chaos and understand what the noise is all about within the moments of deafening silence that we get to hear every now and then! so here we go!

The current crisis – so called crisis (if you ask me) is a stark reflection about how something that could have been better managed was allowed to slip away and run free and unleash havoc in no less then 184 countries when the virus was at is peak! I am not going to use this article from the point of view of who did t, why and all of that political rhetoric, the focus here is, “Why did world leaders react the way they did” even as details (no matter how insignificant and ambiguous they would have been) began to emerge about the ferocity and damage potential that this virus was capable of.  A part of the answer lies in the fact that our world is an ecosystem of delicate and fine balances, like an orchestra all the different musicians and creative geniuses come together to play not one tune but their different tunes and just make it audible enough to know us who is out of syn and who is in the fold of the developments, the current episode has been so bad that it has turned a global orchestra into a big mess where every player has ended up not only playing their tune but also has ensured that the other one can’t play and hang on to their own tunes! This, I call “acoustic dissonance”! A space where no one is listening enough for anything specifically and whatever that is getting played is being accepted!

Leader’s decisions are understandably calibrated to the limitations of what they are asked to govern and manage. The problems start when they begin to govern and manage not from the mandate that has been provided to them or the positional power bestowed unto them but from a space to imitate and replicate what is being done elsewhere and when they start to find their answers in the same problems which are being resolved elsewhere; completely forgetting that the contextual setting of a same problem will have a differentiated impact based on the context of the other place and the specificity that it brings along with it! So  to begin with,why does this happen?

Unlike the golden age of emerging nation, new world and economic order that we have witnessed between 1950 until 1990s, the digital age has hastened everything and created blanket formulae for everything and everyone, whether it is a job that you need  or the vocation that you need to pursue, there are templated pathways to success and failures, and of course, when it comes to politics, there are dynasties and legacy handovers- but not all of them necessarily are mature or wise like their earlier generations! What all of this leads to, is a sum total of failing competencies across the social fabric, with citizen pressure low and misplaced with regards to their priorities, aspirational quality of governance, for life; the governing arrangements reciprocate by doing simply what is being just asked and aspired- and completely doing away with any visionary effort to preempt or proactively mitigate any foreseeable challenges- these aspects are then exposed as the next disaster strikes and then each element of this failing incompetent social fabric is rushing to help each other- something which could have been avoided in the first place!What’s worse as soon as the challenge is overcome, the social fabric falls back to the misplaced notion of comfort that all is well, until the next time bomb sets off, which in all probability is hidden in the current challenge and is already ticking off as this one is being managed! So now the question, can we do something about this?

Well the answer is a Yes and a No, the modern day social issues are unfortunately driven by individual greed and disease of wanting more and more with no end in sight, when this amplifies across society, it’s a hopeless situation which keeps repeating over an over again like a never ending spiral death dive unless there is a radical shift in the leadership model which is able to stall this dive and align the whole critical mass of the society for a greater and higher cause and purpose by leading from the front! This is where true leaders emerge and that’s why Leadership experts and Human Behavioral specialists  often say, True Leaders emerge from the Crisis even as Pseudo Leaders create the crisis in the forts place! This alone is the hope and promise which can pull failing societies and individuals from a never ending self defeating death spiral and align them to a higher purpose and direction for the larger good!

Leaving the larger governance issue here, if we see what happens within our work areas, it is no different; every organisation grows to the limits of the Incompetence that is displayed by their leaders and the limiting beliefs that come along with it! This is why you see the churn that you see when individuals decide not to work with Mr. A , B or C or for a Company X, Y , Z- this has largely to do with this simple underlying fact, which gets camouflaged and distorted in the disguise of team meetings, restructuring, formation and disbanding of SBUs so on and so forth! Another quick way to see if you are facing the Incompetence challenge at the work place, just make a note of hoe many meetings you are part of and what real world difference have those done to you as and Individual or your team or the client (who actually pays for your in-office entertainment sessions!). The moment you do this, your next decision will be either to chart a course for your growth within the firm because things are still manageable and repairable or you will get busy planning your exit strategies! Most of the organisations suffer not because the people are ineffective, it is largely because the direction and quality of leadership is severely compromised which simply doesn’t allow people to either contribute enough or has them disarrayed in all  other directions then what they should be focusing upon, thanks to the element of Self-Obsessed- Self-Driven – Megalomaniac style functioning! So how does an individual navigate around this and stay safe from being drawn into this trap of Incompetence?

The simple approach to avoid Incompetence traps comprises of really basic stuff! Firstly you may like to start by saying “No” to that undue promotion, designation, money, incentive which, heart in heart you know is not right and not worth what you are! Well yes, this seems idealistic, but that kind of introspection and being brutally honest with oneself is the foundation to ensure you don’t get entrapped into the world of Incompetence! Importantly to execute this strategy you need to have a design for your life and value system in place which provides you beacons and alarm systems to ensure you stay ion track and calibrate your growth, progress and monetary success by staying away form incompetence traps all along! Next what you can do is remain “Authentic” no matter what the compulsion and temptation, don’t disguise to what and who you are intrinsically not, if you cant tolerate dumb people, ensure you study the collective IQ of the team that you are supposed to work with or lead, rather then ending up with increased anxiety and hypertension, this first step can ensure a lot of unwanted explanation and white noise in your life is taken away in the first instance! Lastly learn to create clear protocols and keep you expectations right! If you want to travel faster then Mach 2 you need to be on a fighter plane and not on a commercial airliner, so be sure you are using the right framework and contextual settings which allow you to get what you expect as long as you continue to provide the inputs that are required to receive your expectations! This list is not exhaustive and there can be more and more nuggets of wisdom and plain speak that can be added and created to suit individual personalities and contextual settings and that is the most important aspect of life, since we are all unique individuals, could be similar in a few ways perhaps but necessarily unique, each of us requires a unique solutions to a seemingly similar problem because the contextual settings are always going to be different and that is the key to steer clear of Incompetence around us!

I will leave you here, allowing you to think and reflect on your share of experiences with incompetence and what you could or did do to either help it or stop it and whether you are zoned out or zoned in within the entrapment of Leadership that is Incompetent!

Ciao for now, will be back soon with another piece, Do keep writing to us on topics that you want to learn and share and do let us know if you or your organisation needs assistance to mitigate your Leadership crisis! 

 

 

 

 

Staying relevant by being future ready.

~ Parimal Aluri ~ Leave a comment

It’s a breezy Saturday, and what better time to unwind and start plotting your bounce-back strategy- the world has been closed for a long time and now it has no other option but to open up and be prepared to face the collateral damage for opening up, because closing up will be far more grave and disastrous by many aspects! But wait, what do you think the world is opening up to? On one hand we have reports of lay-offs, job losses and uncertainties across almost every major sector as I type; across the continents so what is it that you want to get ready for? Where are you heading for a all dressed up when no one is throwing a party in the town! Well this piece is about doing a quick take of what our ecosystems will begin to look like as we start to gather ourselves as individuals and societies and workplaces start to revive and more importantly what is that Individuals must do ( at least what I would suggest) to ensure that the next time this kind of shot comes back paying a visit- you have a better and sane strategy to deal with it rather then staying locked in and in all likely hood getting killed by anxiety and uncertainty (by aggravating your other health problems) then the actual pandemic itself! So let’s roll…..

Whether this pandemic was an accident or an intentional act, we will know for sure in the coming few months from now (which will offset another round of chaos irrespective which way the finding goes); what is important to reflect upon is the fact that across the world- most of the large economies were already feeling intense financial pressures for the last 7-9 months- for varying reasons from regional to global socio-economic equations- the point to note here then is that a financial meltdown was imminent, the pandemic played the role of a catalyst to accelerate the downfall and make it more intense and deep through all the countries that it managed to sneak into! As I did mention in one of my previous articles, when the Art of Distraction is at work- everyone of us has been caught up seeing the stocks fall, the prices go down, jobs being lost- but what we fail to notice (thanks to the directed and opinionated media presence all over the world) is while stocks fell, someone picked the sell off, as people got sick, few companies were already in the race to provide medications- as if they knew it was coming! Well, life has one common thread across irrespective who you are and where you are- that thread is- There is always more then what meets the eye- and well I will leave this contextual build for the article right here- because this is the point where the most pressing question now needs to be answered – What next!- What can an Individual expect and what should an Individual do to remain relevant and future safe in an equally uncertain world that we all are heading into for a few years at least! So let’s unravel the simple solutions to this seemingly complex problem!

Let’s explore a few techniques that as an Individual anyone can and should practice to stay relevant and future proof, no this is not The List, these are few which through my engagement with youngsters and observations, I felt were the most defining and important ones to ensure that Individuals are able to keep riding over the turbulent waves that times ahead will keep sending across to them over and over again like it has been happening for the previous generations as well, the only real challenge being, in the connected world you really don’t know who sneezes and who catches cold that fast!

Stay Authentic: Even as the world media and everyone around you always seems to go ga-ga over “THE PEOPLE” to look up to syndrome- well let me tell you what, they are not telling the world what shit they have been through and what rules were bent or broken to become who they are! Allow fascination to be what it should be uplifting at the most and inspirational at the least and leave it at that! We are around 7.5 Billion across the world and if even Twins are different psychologically , there must be a good reason why nature would have wanted to us to evolve the way we did by retaining a strong sense of individuality read authenticity which is  deep rooted to the concept of The INDIVIDUAL SELF! and reflects inwards like a eternal internal reflection! Being Authentic begins with A refined sense of awareness about oneself and everything and everyone around you. It also involves the ability to be assertive about Who You are and wanting to be Who You are irrespective of the social confirmation biases and all the pressures and temptations of the modern world! Easier said then done- sure it is – but this is the first and foundational step to keep yourself relevant always and for all times ahead!

Define your unique skill: This has to be better then I can make cup cakes or I can sing or I can drive, This has to sound like, I am that Ace Pilot that you always wanted to fly with, or that Surgeon you can trust for your open heart surgery or that scientists you can count on to decipher scientific jargon and provide solutions to perplexing problems, that teacher who inspires and motivates that co-worker who creates a legacy of either a process or work or  technical know-how that becomes the gold standard for doing what people do! This is the second step, once you have learnt to be authentic about yourself, this will come naturally to you effortlessly , because once you have known who are, you will make no mistake in deciphering What you can set out for! You may also want to access my other article on this subject here.

Define Success: As trivial as it may seem, but this is the key to ensure that you sustain your journey and efforts and don’t get burned out or blown away because of exhaustion, not knowing when to stop or falling into the never ending trap of human greed which comes in coveralls of almost anything that you can think of- Being the Best, being The biggest, being the largest, being the xyz… well don’t confuse this with being or not being ambitious- I mean once you know who you are and what you are the you ought to know what is that you can achieve hence these statements of “Being xyz in front of the world” simply don’t hold a chance to come back haunting to you and distracting you into another level of complication! Knowing what success implies to you as an individual will only come through once you have completed the first two steps of knowing yourself and what your intrinsic skill is!

Chart your Course: To reach the success that you have defined needless, to say you will have to plan the road trip and chart a course, importantly because this is about “you” You alone will be able to select and select options through trials and error for there will simply not be an template that will fit your requirement as long as your definition of your authenticity, skills and success are unique! We all may be similar in terms of abilities as human beings on the broader subset of things, however when it comes to deploying ingenuity and innovation, that is where the great differentiation happens and this alone is the ever dynamic action point that keeps you either on track to your definitions or steers you away from your pursuits when your thinking mind starts to waver in face of worldly compulsions and confirmation biases! This stage happens to be the real test of time and for someone to walk through this path and keep walking on this path it is a constant battle of choosing and letting go of opportunities that life presents every moment- those which resonate with you and help you stay on course will blend in perfectly and those that don’t help you will (if acquired) start to create dissonance and lead to a drag even as you strive to keep the forward momentum! Knowing when to rest, when to divert, when to halt (for the moment- practice the pause!) and when to race ahead are all the secrets and skills that need to be learnt and applied on the go- how well they blend in or not makes your journey then either smooth or that bit turbulent!

Be a niche: Whatever you may want to choose, finally this is the mantra that you need to know well, you will have to create a niche – an unique place for being who you are by doing what you choose to do, like I said in the beginning, you may want to be that Ace Pilot or that Brave officer- The adjectives used here are intentional for they define the pursuit of the niche that you would have gone for and this makes you simply indispensable and in fact as time progresses this value goes on increasing evermore for the simple reason that this niche that you choose to hold becomes a perfected and mastered art form- which can be possibly copied and replicated but never will anyone else be able to master it to perfection and execute it precisely like you can and these two are the unfailing hallmarks of enduring success no matter what is the niche that you choose to build for yourself!

Well I will leave it here for you to perhaps add a few more foundation attributes to carve your future ready better version, given the limitation of a blog, I will put a stop to my thoughts here for now! No matter what you add to the list and how you decide to follow and carve out your pursuits, the golden success for Life’s pursuits is , “Always keep things simple, the moment you see complexity growing- you know at once this is a trap wherein a lot of people are trying to drive home a point by representing something that is not needed and keeping away what is much needed! Well, keep thinking around this and I will be back soon with another article!

Ciao for now, stay safe and stay connected!

Leadership in Crisis OR Crisis in Leadership-what are you living through?

~ Parimal Aluri ~ Leave a comment

Over the last two weeks, virtually everyone around seems to have been coming up with the governments, health care workers could be doing better, what did go well, and what was amiss- The only issue I have with this space is irrespective of whether people are praising their authorities of slaying them on the social media for being incompetent, the essence lies in how much does one really know about whats happening behind the scene- I mean how can anyone see a news clip or a media byte for a few minutes and then decide that this is what must be happening and come to a conclusion that we are all fine or we are all but certainly doomed! Well this is exactly what happens when you are experiencing either a situation wherein it is either about “Leadership in Crises” or “Crisis in Leadership”  and that’s making its presence felt through the society that you are a part of and this short piece is just trying to make sense of this! Of course yes, I am not going to be taking names of leaders or nations here, so that I don’t end up placing prejudices in your mind- like it always has been I would want you to decide and take a view of what makes sense to you and in way that goes on to serve you by enhancing your understanding of the developments around you!

When disasters strike they often come with shock and awe, well that’s the case with major sudden natural disasters like flash floods, earthquakes and tornadoes which seem to just appear and disappear on their own terms leaving a path of destruction behind them. It is a similar situation when man-made disasters strike humanity- like mass shootings, terrorist events etc unfold. The  real story begins the moment after the unthinkable happens! It becomes apparent quickly with ample clarity what kind of script is being played out to the world- we will now begin the instance wherein “Crisis in Leadership” begins to unfold. 

Of the many manifestations that are possible, Crisis is Leadership is always earmarked by a deafening silence and inertia in the initial stages. This is the moment wherein the proverbial throat runs dry and the leaders are left to the mercy of their critics for having failed to act/ or rather react in a specific manner to an event- which normally is derived from the majoritarian societal conformity bias! This initial step if not checked in- not only unleashes a chain reaction of ever increasing complications and problems but also creates a powerful distraction in which the real challenge (the event that would have occurred) is all but made secondary and the efficacy and the style of the leadership start to become the talk of the town and thereby begins a never ending bickering game which goes on and one as long as some other powerful stories tend to come up and overshadow these events and narratives!

The next indication of Crisis in Leadership comes when people speak irrelevant, nonsense, mistime the content or begin to contradict each other from the adjacent windows of the same are of operation! You may have by now witnessed examples of politicians like Governors of State and other task force members who have been entrusted with fighting away this virus come up and say things which were completely unwarranted for and make no real contribution towards the progress of attacking the virus and saving  lives- rather, a lot of their rant would have been talking about what they have been doing, trying to do and are hopeful of what they will be able to do rather then just stating the facts like- This is what had happened, this is what we did to fix it and this is what we have planned for tomorrow because this is what we expect! Well needless to say, it is instances like there that even turn disasters into fodder for news channels and media to utilize the moment for their fame to glory for showing how dumb a particular individual was- well as a matter of fact they never wait another second to do a rethink- I mean; wait why would this person behave the way he is doing so- he isn’t that dumb really? had he been done so dumb- he wouldn’t reached where he is now – A position of power and control to dictate terms through a crisis! So whats the missing part?! Well we will get to this bit once we have seen some other examples of how things are really done and what Leadership in Crisis really looks and feel like!

Unlike the above two manifestations (certainly there could be many more- given this is a blog, trying to keep it a bit truncated), when one sees Leadership in action through a Crisis- The whole equation changes dramatically! The very first manifestation of Leadership in control through a crisis is visible by the knowing “who is the face of the leadership”. As long as the face has enough depth in terms of credibility, acceptance, appreciation and connect with the audience in concern, rest assured the masses are at once assured that things are in control and you will find that people are ready to agree, abide and go ahead with the decisions taken by this type of a leader. The second important aspect here, which must be read together with the first point is that the quality, swiftness, clarity and transparency of the decisions and the rationale also are required to go hand in hand along with the face of the leadership. You may have a very pleasing face but if the quality of the following decisions and the content falls through, you will possibly end up finding a new face before you find answers to the pressing challenges at hand!

Effective leadership through crisis is almost and always accompanied by a sustained and ongoing communication dissemination in a measured manner wherein the communication reaches where it should and provides ample clarity about what is expected form the received of that message- like does the person need to take some action, or just be ready for the next instruction or it could be about being provided with details on the progress that has been and what the outcomes seem like over the next few days or weeks!

Leadership in Crisis may be aggressive or may be passive in terms of style harnessed by the leader in question, but unless it is proved to effective through its presence and through its actions; all purpose risks being  eventually lost and can easily slip into the depths of becoming another case of study of Crisis in Leadership!

I will leave you with your thoughts now, see around you depending on where you are on the planet and observe what is that you are witnessing- at the government level, at your office level- what do you see around you- Leaders managing the Crisis or Crisis being complicated further by the Leaders who have been entrusted to steer the ship!

Ciao for now, I will be back soon with another article, until then navigate well, stay safe and if you are locked down, stay in and let your mind wander with thoughts that empower you and help you deciphering some hidden mysteries available in your plain sight! By the way – What type of a Leader are you- what do you think!