Tag: keep it simple

Meaningful HR & Business Integration-The way ahead.

~ PA ~ Leave a comment

Yes, I know what are the first thoughts that are crossing your mind, even as you read the title! No this is not about fault finding with the HR aspect of business neither this is a glorification of how business and HR need to work together and contribute- enough of unwarranted positive shit has been written about that and it seldom works! This is about knowing what really helps or strops from that critical integration from happening and is there anything at all that can be done to ensure true synergy which translates into individual empowerment to the people on the floor and at the desks, irrespective of the product or service that they collectively create!

The genesis of the today’s HR came through the dark allies of the industrialized world, where the given dictum was that the owners of the businesses were out there to exploit available resources (people and material), unfortunately some businesses did live up to that dubious label and with that saw the rise of the union movement which provided the much needed collective voice and put a plug to stop and arrest unwarranted exploitation form time to time across different sectors and industries. Certainly over time, few of these unions too lost their grounding – since they too were run by humans- add to that the element of greed and you have the right recipe to completely compromise business exploits and you reach a point where you really don’t know anymore which side is more wrong! Even as these aspects were unfolding businesses were busy working on scientific finding and technological break through to modernize and make processes and services more cost effective and thereby more profitable and just as businesses learnt to manage products and processes they soon understood that they could also manage people and there is the birth of the modern day HR! Sadly though the struggle of complete end-to-end integration of business and HR has always remained a challenge- at times for the right reasons- where businesses require that sterile distinction or segregation to function and more often than not, because of sheer incompetence either with one of the entities or both of them, in today’s context it is a heady cocktail of incompetence which keep shifting from one end to the other in a cyclical manner which results into a “dynamic yet static space”- hence many a times when you go back to organisations even after few years- seldom things are different! Nothing wrong or right about that- at times that’s what is needed and at times that’s exactly what limits the organisations! So what’s happening here, where’s the catch?

It all starts, with like everything else- right in the beginning, even today, in 2020, there would be hardly a few, maybe less than 1% of entrepreneurs who would want to look at HR as a strategic investment which will provide an ROI to their firm with regards to the qualified talent that it can get in and even more importantly manage and ensure that the ” talent”stays and grows with the organisation- sometimes leading it (at senior level), at times staying in-sync ( at mid-levels) and at yet other times, developing a followership (at the junior level). This foundational mistake of discounting the true value and essence of HR right at the begging- when a business starts afresh, or a new business unit is thought of causes more damage to the entity than anything else! I don’t need to explain I am sure about what price an organisation may end up paying for the wrong people at the wrong time, at the wrong place and at a wrong price! Importantly always remember people are never good or bad, it is their “contextual settings” that either make them shine and excel or dim and fade away! You may have an average intelligent person among dumb idiots and that person may end up looking like an angel to your eyes, out the same person against the backdrop of qualified hotshots from top A schools, you may might as well want to kill yourself for hiring that kind of an idiot! It also than says something about your ability to judge and hire people- well but I will leave that for now and maybe some other write up on that- some other time!

Unless HR is at the table with the business to understand and soak in every aspect of what the grand plan of business is and what’s the whole idea and importantly be listened to- there will never be a true integration! Sure enough in today’s times, even having people stick around at their own positions within the organisations- by itself is a challenge- and that just goes on to compound the integration challenge!– Even today,the normal brief always to HR can look like this- “The organisation would want to have an overhaul or a massive change once a CEO or a A level person moves on or just because the exiting one wants to have the HR do some work!”- you may ask “Why?” well you will almost always never get a sensible answer to that and with no “real HR” to question- the organisation will simply go into an overdrive to reinvent the same old wheel! Everyone will be happy doing that because it keeps everyone in the job and busy- but the fact remains , this unwarranted overdrive often ends up being the classical case of visiting history and needless to say- the results are always the same- “Nothing!” and every few years this nonsense continues and we have people coming and leaving and everything seems to stay exactly where it is! This is the fallacy of the much hyped integration of HR and Business when not carried out in a well thought and objective manner! So you may want to ask how does it look when it works and does it really work?

Well, when done right, HR can empower individuals, teams and business like nothing else can! You may want to ask me now, what is the right way, well the right way is the way of common-sense! If your business is heavily reliant on people and people are the reason for your businesses success or failure and if you don’t start your day without wishing “Good Day” to your HR Head, trust me no matter how big or small your business is, you will falter sooner or later and the reason for that faltering will be the disconnect with your people! So if you are a CEO, running a people centric business , make it a point to throw away your ego( which anyways is good to loose) and learn to walk out of you cabin to spend time with the person responsible for getting you the right people for your team- because when discussions happen here and the more often they do, you will begin to experience magic– magic in terms of the positive rub off that will happen within the existing people across your teams and the new ones that come to join your journey! You don’t need long meetings with endless one-sided communication expressing your dreams, fantasies or frustrations, you don’t need endless boring mails with subject lines reading something like “Form CEO’s Desk” or “It’s your HR” kind of gimmick! All that you need is a simple cup of tea or coffee once a day with the person who is responsible to get the right people for you day-in and day-out!

Now, don’t rush into patting your back, thinking that all the work to hold on to this integration lies only with the CEO’s or the business leader’s the HR leader’s too have to play their part and their part starts by behaving and acting like a business leader- who is leading the business of people! This approach seemingly deceptive but if played right, can make all the difference between having a HR and having a great HR! Awesomeness of HR comes not by knowing the rules and regulations and theories of HR, they do matter, but the real fun happens when HR understands and assimilates the business challenge as if they were their own (because they are their own problems- manifestations which are created by HR!) How?, you may ask, well here’s the simple test, When people leave when you least expect and business suffers, the question “How was this person evaluated and selected even?”, When a person leaves because he gets paid twice and more at the other place- “Why are we paying so less? are we?”, when the person destroys a million dollar machinery because of incompetence- “How did this person clear the evaluation and get in!” Well the lists and situations can go on and on- the fact is a HR disconnected with business problems and business plans is equally liable to fail as the business and what’s more a HR disconnected from it’s business can do more harm than a business that’s’ disconnected with HR!

True integration between HR and Business happens only when there is mutual respect and appreciation about what each of them do and how each one of them contribute to build and develop each other to ensure that the organisation keeps progressing with the right tools, both material and human! Unless Business teams stop discounting HR- assuming they don’t understand or see the point of business and until HR doesn’t stop hiding themselves away in files, operations and social media posts pertaining to job vacancy- this problem will persist! If you always wanted to understand why the HR never called you back or gave you an update for your hour long interview of multiple rounds of hour long interviews- well I presume you would have found your answer somewhere here! A disconnected HR with no insight into business revenues and business action plans- will try and continue the old classical way of reaching out to hundreds of candidates- when it is not required and eventually get stuck when the real time comes to hire- because by then externally the genuineness of the organisation has taken a beating!

There are and there always will be reasons and explanations for every connect and disconnect; some real and some are made up, irrespective of what they are, the fact remains that as long as people are involved and businesses require people, there will always remain a compelling need to to have people specialists and business aces to work together collaboratively in a transparent and purpose driven manner! This alone, If you ask me, this the real essence of integration, driven by purpose and proactive collaboration each playing to their strength, understanding the other team’s requirement!

I will leave you here, with these thoughts, depending on which team you are on- the business or the people team- do reflect on what worked and what didn’t and how can you make what matters work for you and the other team!

Ciao for now, will be back soon with another article!

The story of large shadows.

~ PA ~ Leave a comment

Hey! hope you are fine! Well if you are able to read this now, I presume you have put the worst behind you and are now preparing to make sense of all the chaos and uncertainty that surrounds you and intrudes you through the various intelligent sources that you have- your whatsapp, your google and your network of networked friends and well wishers! Well this piece is to make some sense of the chaos around you and help you to find one way to inspect and make sense of all that is been thrown at you or will be coming your way over the next few weeks, so here we go!

Let me take you back to your childhood, you would have at some point in time, played with candles and studied how they cast shadows and also experimented to scare the daylights out of your friends! As a matter of fact what we are facing today is no different form this seemingly inconsequential episode! You may find this thought to be very simple, certainly it is a simple thought- but simplicity of thoughts does not mean that you discount them or simply brush them off as not been valid! That is the prime fallacy of the conformity bias wherein as a society we have evolved over time where we have started to believe that if ideas and things are not complicated they are not worth it, well actually the fact remains that the converse is more apt and more true! As societies have evolved and as we have evolved through work and education this constant and never ending one upmanship and pursuit to show that “I am better then the other” had laid the foundation to our own detrimental fall in the coming times! This whole pandemic episode is one such example- Well, one may argue that WHO (World Health Organisation) said this and said that, the question is what was your common sense asking you to do?! Possibly many nations wanted at first instance to shut off their borders but didn’t do so, just because they were afraid to not confirm to the global standards and when these global standards turn out to be grave errors of judgement, you get what we have just got served; A pandemic which was purely meaningless and avoidable with unwarranted loss of lives and misery to millions worldwide!

Our approach in the modern day has been about being ever connected in an ever complex society which has laid to an overdrive of dependence- let’s call that over-dependence! This over-dependence on each other works well as long as things are good and pleasant and the tug of war of commerce ebbs and flows as it should- the moment there is additional strain on it and one of the partners feels or thinks that they want to nudge a bit, the whole ecosystem will fail and with it everyone gets hurt! Even before the pandemic, not many may recall, the world economies were struggling to find ways ahead and were attempting to see what best way they would want to have their nations navigated as the next few quarters were starting to look rather more unpredictable! What the pandemic has ended up doing is, it has provided a hard stop to global economies, put them in suspended animation for the initial first few weeks and now, unless there is a measured and calibrated response from all nations in a sequential manner, the results will work in favour of a few and will be counterproductive for few others, which side you will fall into , will largely depend on how self-reliant, robust and intrinsic strength of resources a nation has over the others!

If you were to now extrapolate this aspect to your workplace scenarios you will perhaps understand how these similar dependence value systems would already have played out and will come up as organisations begin to come up with coping strategies and building BCP (Business Continuity Plan) measures which are more robust then the ones that they possibly already have in place! One important thing that businesses would have found through the sudden hard stop would be the plain simple fact – that either they have had misplaced dependence, duplication of processes and unwarranted complexity of chain of command and a fragile span of control! Needless to say, businesses will move swiftly to rectify these aspects even as they commence joining the loose ends and at the same time there will be new design elements evolving with regards to organisation structure and systems which will ensure that, next time such an event unfolds on a global level, and there is a need of another hard stop that will have minimal or negligible impact on their way of work and this will be achieved through only two ways- Investment in the right technological processes and the Right People at the Right Places!

The current events unfolding the world over have exposed, if you may say so the vulnerable aspects of governance, be it at the governmental levels, businesses or even how Individuals manage themselves through a crisis! This vulnerability relates to the long shadows that we talked about as we began  this piece. This vulnerability of the long shadows like in the child’s play comes from ignorance and feeds on fear- fear which is rooted in ignorance and a strong risk averse mindset! The only way to dispel this fear or mitigate it, before it consumes one and all (just as it has during this global pandemic showdown) is to fight the war of ignorance through knowledge and cure the fear of uncertainty by illuminating the hope within each one of us! Unless we are able to lead directed and focused approaches to dispel our ignorance and lack of knowledge and rely to depend on existing confirmations and norms that have worked well in the past for a pleasant tomorrow, we will keep getting surprised from time to time and these surprises at times may not be very pleasant to say the least!

So the point here is, the shadows that play within  your mind, reflect what is lacking and that is the direction where the mind should be lead to in a calibrated and focused manner to seek wisdom and do away with fear of ignorance which allows the shadows to be bigger then the problem or the object by itself! It is this approach alone that can answer many a situations whether that be the routine mundane task at home or the more complex challenge of saving humanity from the grips of a so called pandemic! I call it so called, because as I mentioned earlier, when ignorance is wheeled around the world what we end up getting is not a solution but more fear and ambiguity! When we wheel around the world a focused message of action and hope that’s when there will be enough light to dispel the shadows of ignorance and keep them at bay – behind the light in front of you and that is how it should be always!

Ciao for now! I will leave you with these thoughts for today, will be back soon with another piece and do let know  what next you may want to read here!

 

 

Fogging out the re-calibration dilemma.

~ PA ~ Leave a comment

As communities come together in their won way to assess the extent of damage and start to pick up the pieces and look forward to re-build, a very important question which will be playing on almost everyone’s’ mind- right from the governments to the business tycoons to the ordinary person on the street who awaits the opening of a retail store so that the next pay check can be collected is “How do we now know something different about all that we always thought we knew!” and what do we do about it and how do we move things ahead from here! Well this short piece is about skimming through these dimensions and possibly decipher how things may play out as humanity emerges out of the shadows of a global melt down! So here we go!

Hopefully governments across the world by now have learned a valuable lesson that as the old saying in India goes- “Health is the only real Wealth” and unless nations and societies do not  makes a serious effort to invest adequately and proportionally to ensure wellness and health of its citizens, no matter how many nuclear bombs and missiles they have in their arsenal or how many billions of dollars or gold they have to throw to the world- all of this will become meaningless in a wink as it happened now! This time is a great opportunity for nations to reset their priorities towards investment in healthcare and developing societies and communities which are more healthy! The choice is clear; either governments incentivize building healthy living and working habits so that investment in hospitals is reduced or continue with the age old unhealthy habits and then spend billions and billions to build hospitals and pharma reteach and this then goes on endlessly like a never ending game of cat and mouse waiting for the next mistake to happen and then that allows all hell to break loose all over again!

Business and the big bad world of corporate rat race– well, I doubt if this aspect of human society will ever learn anything from what is unfolding- we may end up seeing more dumb start ups that will go on to sell and live at the expense of why continuing social distancing is the way ahead and why remote working is The way of Working and so on and so forth! If this nonsense s is not checked and put in place- The world will end up having more mentally sick people then the number of threatening viruses you can think of coming from the Corona family! It will do the world a lot good, if for one time businesses become a little more humanistic and develop and build ways of working which resonate with general wellness and create more space and value wherein roles and responsibility are tailored and made to benefit not only the business objectives but also live on to enrich the lives of the people involved in creating those activities! The pandemic has taught one major lesson- A global melt down scenario- in whatever form it comes- doesn’t and will never care if you are rich or poor- these events are great levelers- they will reset everything to a point and from there is a great opportunity for all societies and businesses either to build a more inclusive and human society which is more sensible and purpose driven or loop back to old capitalist and greedy way of driving the things- again furthering the proverbial “rat race” and “neck throat competition” philosophies which will end up looking so falsified and hollow even to begin thinking about in today’s; altered world scenario!

Individuals, depending on how the time of lock down was used or abused will emerge as their better or worse version when they hit the deck to work! Likewise their offices would have assessed and gauged their absence and work through the physical absence in terms of effectiveness and critical contribution; needless to say- there will calls taken and adjustments done! So if you have been one of those people who have been binge eating endlessly dipping into the tub of popcorn or chicken fingers and blessed with an endless supply of booze, well you know what- your long party may just come to an abrupt unpleasant end! On the other extreme end of the spectrum, if you have been one of those silent warriors who has been pushing through all the odds and have helped your client, got that payment and ensured you have stayed on top of your game irrespective of the odds of bad signals, bad support and challenges galore- you may have just helped yourself by staying relevant and by ensuring you have indeed been an asset when it mattered the  most! If you are anywhere between these extreme ends of the spectrum- one end of callousness and other end of being prompt and proactive- well depending on what kind of sector you work in and what is the extent of human value and dependence your sector has you will ether sail through or end up drowning!

Businesses that display a more humanistic approach and be more inclusive, giving and caring will have a greater advantage in times ahead, needless to say those who showed their ugly side and used this as garb to seek undue advantage wither by sacking people or reducing their payout will get their karma back in time – sooner then later and they will to realize that! More importantly however the centre of focus will be the Individual- What the lock down and work through isolation has done to people and how they have coped with either to emerge as strong as before or have metamorphosed themselves into something else for good or worse will also play a big role in either ensuring that their role in the larger game of an organisation survives to get more star attention or they simply vanish off the corporate radar for good- owing to their own inability to cope with the altered work environment! 

Individuals who have been wise to use their time to invest in themselves, will no doubt be rewarded more then anyone else, for it is through their detailed introspection and realizing the depths of their own self they will be able to contribute further and add innovatvely to the new changed world order either by being part of the government, business  or simply by being who they are it is these wonderful people who will set the tone for the next decade and beyond– For a change this will have nothing to do with opulence but everything to do with humanity- The ability of being able to sense and respond to the changed realities of the world in a more human way! 

These, I feel are the ways that the reset will play out across the world at time subtly and at other times in a more direct manner- but rest assured the re-calibration will happen and will be clear and vivid based on priorities set by individuals, businesses and governments who decide to move societies and nations in a direction aligned to their national priorities- the only silver lining being for a change people and humanity will be at the core of these strategies – beginning with global access to health and wellness and going further and beyond! 

I will leave you here, at peace with your isolation and hope you emerge stronger, wiser and more ready then ever so that as the dawn ushers in you know exactly what you are going to do next! Ciao for now, will be back soon with another article!

 

Consequences of “It’s not my problem”.

~ PA ~ Leave a comment

We are in the beginning of April and for a change global headlines across the world have definitely changed the predictable formats of politics, business and sports! Although the pandemic- is bad enough- especially if that’s hurt you too close for comfort- It has in a way certainly taught us or made us revise valuable lessons of life!- Costly lessons one must say- but that’s what nature does, when humanity goes on doing what it can with gross disregard! Well, cutting the philosophical side for now, through this piece, I will quickly share with you, what I think are the key learnings from this not-so-welcome episode that we ourselves intentionally/unintentionally ended up inviting to our lives! So let’s roll!

Ignorance is no more bliss: Even as whispers began in late November or December 2019 pertaining to a strange illness developing in mainland China, the world went on their usual business as if that was a problem limited to that specific country, within matter of few weeks- I guess- 6-9 weeks- the picture became quite different indeed- with the world now in a form grip of the pandemic and collectively thinking what can be done! Well, I will not dig deeper more into this topic, I have written quite a few pieces around this, but what it signifies and what the learning here, is that each nation and each society fragment has been over the years so much got used to just keep looking into their own micro-environments that the bigger picture is often lost and that in turn fogs out every essential detail that is needed to run a society or a nation! Not seeing over the horizon and staying locked into your own little window has been the greatest folly of our times! If houses have doors and windows- the residents must be wise enough to use adequate judgement to know when to use what!

How can I benefit from this: As sick as may this sound- this has been the ugly face of the current global crisis- even as nations started to act- react to mitigate and try to make sense of the war against the virus- there were these few elite who have so far being able to profit from everything that has happened around- well, honestly there’s no point begin judgmental about what is right and wrong- simply because that is not how the world really works and moreover one person’s nectar is another’s poison! But we got to see this play out- globally stock markets fell, everyone was selling off what they had at whatever price they could- well this is the story everyone knows- what people don’t know is who bought all of what got sold at such discount value – and how come the people who bought this had enough funds to buy what they bought! Well these are the questions to which may never find answers and  this is certainly the domain of some hardcore investigative journalism!

The “What are they doing syndrome”: This is the most funny and the most dangerous part of the whole pandemic episode-  as nations scampered to make sense of what was unfolding- every nation- big or small- created something called “empowered  groups” or “national co-ordination teams” who were supposed to understand the directions from the supposedly “I know all” WHO and pass it within their own countries- what happened with this was pretty soon before anyone could realise the parent body instead of being a leader to lead, direct and guide the world ended up being a collaborator who simply kind of  aggregates ideas and possibilities- which now has got many nations to a stage to devise what works and what doesn’t work for them through trial and error and unfortunately when it is about illnesses- these trial and errors means and implies loss of lives! This is what is being played out and the only hope now is that we overcome this crisis with as minimal collateral damage as possible. You may call terms this inertia as fear of failure to lead or erring on the side of caution; but always remember indecisive leadership in every aspect and each time will be counter productive, whether you lead a nation or the baseball team in your neighborhood!

You do as I Say: This is no doubt, the ultimate weapon that governments, individuals seem to hand out when they have run out of all options- scientific or unscientific. This is that point where you have globally experienced people being asked to be thankful, asked to do this and that for them and they, asked to offer, asked to allow, asked to agree, asked to follow, you name it and you will see examples played out at all levels across the societal fabric! Well the best part of this, not all of what is being asked really makes sense- and  if you survive all this and look back after a few years- you will end up wondering “what the f**k was I thinking”! I mean if are in gratitude, being thankful, it implies we are” that’s about it- what is the whole show about displaying it?!

It’s not my problem: This proposition, if you carefully see is the cause and the effect both! Even as we allowed a pandemic to develop ignorance over-riding on this facet allowed the situation to reach where it is and even as this ends and nations race to fix all that would have got broken through this ordeal we will finally see these statements eventually raising up; nations will say this to world bodies and federal governments will say this to the state!

This fallacy of  this thinking is not our making during the time of a crisis – rather it reflects how we have ended up becoming as humans- individually and as a society! Offices want to have those ritual Birthday Cake cutting on the floor to check off the employee engagement task for the month, not knowing if the person is diabetic or there is a crisis that the person is dealing with in the personal space, companies have numbers  on their dashboard and when decisions have to be made they are simply made (well nothing wrong with it) but again the rationale and logic is what defeats the purpose of such decisions and ends up bring companies back to the same problem in time ahead- sometimes sooner then later! So what do we do?

Well, each one needs to define ones’ own heaven and be comfortable with the hell that one chooses for oneself! But as long as we take ownership- read “total ownership” and sustain an elevated level of awareness and prudence about everything that is happening around us- we have won half the battle- certainly not one individual can oversee and map everything and everyone and each instance around all the time- well, that’s where the whole idea of a team , group, society, community, nations comes in place- this is what “watching each others’ back is all about and this is the essence of ensuring that “Everyones’ problem becomes your problem- not because you have an answer to those problems but because you want to be ready to face it when it hits you with minimal damages as much as possible, until such a time that solutions which are proven and tested are made accessible! This principle when applied and thought through even for the day to day corporate chores that we need to further- makes a great point about always ensuring that we have what we call as individual clarity and objectivity about what is expected from us individually for the role that we play-  and when each member on the team does this, rest assured successful teams will lead to create successful businesses and successful societies which in turn  build a healthy nation! So next time, think twice before you say” Its, not your problem- because it may not be now- but is will certainly be sometime and then it will be worthwhile if you Know something about the problem that you are facing!

Ciao for now, I leave you here with your cup of coffee/tea as the case may be! Stay wise and stay sane, and always remember, just by your existence you contribute and become a reason for all that is fair and unfair in the world around you and  that you experience! 

 

The unavoidable outcome of a Pandemic-WFH to AAH!

~ PA ~ Leave a comment

Hello there, yes we are at war- with something that we can’t even see with our naked eyes! Well call it rule of nature or whatever you may like to- The fact always has been that wars and enemies emerge from unseen blind quarters within or outside! Today, I want you to think around what is developing behind the smoke screen of the pandemic- sure enough- the pandemic is real people have risked themselves and have become history- but there is more in store and for what is in store- not everyone needs to die necessarily- but the changes over the horizon will be no less then having a rebirth! This piece is about what the unseen and unavoidable fall out of this chaos will be for the next 12 months at least- beyond that- well let your wisdom guide you!

So wherever you are on the world map right now- If you have been one of those lucky one’s to get a reprieve from travelling to work and are soaking in the windfall time with your family or pursuing your hobby or plain speak- something that you like to do (rarely that is possible when you are at work!); be wise and stay cautious! If you have not got that call from your boss, that client of your’s and if you did not get a chance to wear that mask and do a quick trip to your office like a super-hero to save the day- well you know what chances are your Work From Home (WFH) will eventually plateau out to a Always At Home (AAH) scenario pretty earlier then you would have thought! Yes! you read it right- you don’t trust me- well, no problem- drop me a mail around September 2020, then we will have a chat! Now don’t get scared- here’s what you need to understand and take charge of to ensure you stay relevant through your absence!

People tend to forget the age old maxim- “Your absence must be just enough so that your value (if any at all) must be realized- but your absence must be not so long that people learn to live without you and move ahead!” This is the space where the risky WFH is treading on- We live in times where interpersonal skills among people in work environments are already substantially screwed and messed up- if there is anything important that we talk with co-workers even as we work- it is about the third person- whether that third person in the context and content is a team member, your client or the classical corporate bitching session that has no end! I read somewhere- what people have started to realize is how shallow the entire corporate experience has been- once everyone has been packed to their homes-for their WFH- the realization has dawned that- the only thing that always mattered was the responses to the mails, the quick chats of under 3 minutes with clients and action planning and getting work done for that day! Everything else suddenly has started to seem to unwise- dumb and completely useless! Well, realization of all this is good for you as a worker- the problem here is even your employers now have started to realise- how dumb they have been to get sold to your personal charisma- your high value degrees and much hyped and eternally eroding experience(of course- there are a few exceptions- and this is not about them!)

Yes, folks, even as you think you have been smart to convince your employer for a WFH waiver and you are possibly working as you binge on a some movies and web series even as you work! Employers world wide right now are unleashing the complete available power of AI (Artificial Intelligence) – something that you, would have contributed to- knowingly and unknowingly (knowingly if you have bee a software and systems developer and unknowingly- if you have left a great digital imprint of your existence on the planet to provide ample data points to study behavioral and capability patterns)- and this is what can possibly make you technically redundant!

Well, there is nothing wrong and right about this – It is about knowing what we have done to ourselves as human beings!– First, we built capabilities through enveloping our intelligence- next we misuse and abuse them to sub-serve ourselves and for those who we work for – whether employers or society and finally we play dumb and under the garb of automation end up making ourselves redundant! What is happening to the service sector today- is what had happened to the manufacturing sector thirty years ago with the advent of robotics and CNC (Computer and  Numerically Controlled) programmable machinery, and as humans guess what- We failed to remember what we should have learnt from that instance- We should have could have set a limit to our levels of procrastination and laziness which have in a way led to the need and urge to seek more and more automation! Automation from an innovator’s point was always designed to make things easier for difficult situations- now that has been extended to manage dumb and repetitive tasks (that’s what I asked in a previous article- Does your designation define your incompetence!)

So what next, well as humans we can do only one thing what we are best suited to do- turn the circumstances to our advantage- understand and differentiate from what is meaningful and what is meaningless!– I will tell you what- here’s simple test- If what you can do- can be done by anyone else- Well then you are in trouble and you need to course correct your life and skill sets now- to stay relevant and stay alive! another step you can think around this is – Can anyone do what I do the Way I do It- here if you have answered NO- Well, then Congratulations- No matter how much automated the world becomes- You are and will always remain to be one of those human beings who have been and continue to be “Human” in the essence of the word by simply being “Who You Are” and that is how it is supposed to be and this is what each one of us should aspire for ourselves to be! Always remember, every time that stepped back and gave away the control to technology- technology has come back seeking more and more and there will be really no end to it- The only way to subvert this, is to ensure we are smart enough to limit and know what we should, can and need to automate and to what extent!

I leave you at this point- Take a pause and reflect- What is the essence of being an human mean to You and more importantly Being You – whats is that helps and harms you! Importantly also Know what is the relationship that you share with automation- Who is the Master and who is the Slave and what are you going to do about it- so that in times to come that equilibrium stays the way You want it to be and that’s how it should be!

Stay wise, have an awakened weekend ahead and stay who You are and stay Relevant!

 

The simple truth about religion!

~ PA ~ Leave a comment

Among the few eternal questions that humankind has been asking through recorded history; one of the most important one has been “What is religion?” and “Who has given it to whom?” Well before you begin to jump to conclusion- well no, I am certainly not claiming to be an authority- or providing you a definitive answer to all your religion driven pain- this is about sharing a few observations, thoughts – to the limitation of this being a blog (which I am sure many of you would have also experienced) and trying to make sense within the fog of uncertainty and ambiguity!

No matter which belief system you decide to choose and follow, the beginnings are all mysterious- with some answers being found- while others still shrouded in a cloak of the unexplained! Few belief systems have symbolism, while few do not have. Some believe in the practicing to the written down guidelines by the rule- yet others offer relaxation to ensure the that the belief system is amicable to the individual and is something that becomes a natural part of the self.

But the topic is not this, the question is what happens when we have a belief system or a religion? Well one way of looking towards it through human evolution through the eons- Religions or Belief systems- have over a period of time developed and evolved to ensure that the evolving human intellect is harnessed for the larger and greater good of the individual and the community around! As human beings made progress from being hunters, nomads and civilizations came into being (at times with large kingdoms and empires that stretched far and wide), belief systems set rituals, beliefs and practices that brought in a common thread to ensure a common identity of conformity. A conformity towards expected behaviors, values and ideologies!

As long as these laid down belief systems were practiced within the confines of the kingdoms and empires and left untouched virtually for long periods of time they have flourished and become richer in expression in the form of hymns, verses, texts, manuscripts, theological masterpieces and philosophical renderings. These have in many cases added value to the religious belief systems and in few cases- has added to regressive mentions which tried to confine communities into sub-divisions using one or the other aspects of the societal structures of those times!

Everything is fine till this point; however as societies became more permanent in nature and as instances of expansionist greed and hunger for power and control began sometimes through invasion of gypsy warriors and at times by planned expansion (which could have been for some forceful need to migrate from original lands- read fearing persecution) the fabric of faith and the followers of faith began to undergo a metamorphosis and a change that worked for and against each faith and belief system across the world!

The real challenge studying Human beings is that – As humans, we are perhaps the most logic driven yet one of the most irrational beings at the same time! I mean you will never see a wild animal attack it prey if its not hungry! You will never see any animal for that matter attack (unless it feel provoked and threatened or gets confused about Your intentions!) The reason for this logic and irrational paradox within our personalities resides and rides upon our higher evolved emotional attributes – read- pride, ego, jealousy and fear! Ignorance when added to any of these attributes casts a spell that only swells with time and ultimately blinds out all rational thinking and creates a mind which has its own thinking like a runaway carriage and goes on into a self-destruct mode- not ever realizing what it is unleashing in the ensuing journey and at what cost- whatever that is being pursued is being achieved!

Over eons as faiths evolved and belief systems evolved- they have not been handed down from one generation to the next- the way they should have- that is without any flavoring of what the previous generation though and how they adapted it to suit their needs of the bygone times! In certain cases this evolution of faith and belief systems has worked well- because it has simplified understanding and follower-ship in the present times. However in some cases additional layers of ambiguity and thoughts which create animosity and rift have got planted (which at some point in time in history would have been appropriate for safeguarding the follower-ship of a particular faith in a geographical region under prevailing political scenarios then) but as these did not get dropped off – they tend to raise their ugly heads and whip a deadly cocktail of justifying inhuman acts across the present times- which really serves no one- not the faith – neither the followers and certainly not Humanity in general!

So you may ask what is the way ahead? Well, as I said in the beginning I am not an authority, nor do I claim I have the power! but what I can share with you is a few simple and human things that we all can do to ensure we individually contribute to make our immediate neighborhoods better- and once we have done that- we have better communities, societies, nations and a better world!

Always remember as a cardinal principle-

1)Religion, Faith or a Belief system is a Private matter and always allow it to be that!

2)Respect other’s faith or belief systems, so that they respect your faith and leave it at that!

3) If all questions had the answers- they would have been already answered- if there are few questions that are yet unanswered- there must be a reason for that too- leave tings at that!

4) While choosing over the right thing to do or doing a thing the right way- always choose a path which serves the greater good of humanity- if even one human is harmed by any chord that is being touched under the garb of altering or furthering belief systems or faith- that is not the right path!

5) Finally always remember- all the authentic , ancient texts, manuscripts have always preached and cherished the feeling of togetherness through affection, love and fostering humanity as the greatest service to the supreme power that you believe through the Belief system of faith that you choose and there is no second to this principle- Hold this belief and approach ahead- you will find the world is a better place than what some make it to be by telling you what suits them!

It is perhaps the greatest and the most simplest truth of life- that in the metered seconds of life that each one of us has- if we spend bickering and wasting about tings that really don’t matter – What is that we have achieved and What is the story and legacy that we want to leave behind? Think about this when you have your next coffee! Trust me on one thing- If you follow a belief system or a faith- and you do believe in something- it really doesn’t serve your Supreme Lord- when you go about discussing, fighting, bickering about things that really don’t count! If you are indeed spiritual or someone who holds a belief system dearly- all actions must align to take you closer and further towards that celestial journey- This is what all texts and manuscripts across all faiths and belief systems speak about in one voice! The Greatest service to the Supreme Power is serving Humanity!

I leave you with these sublime thoughts for the week ahead, stay clam, stay wise and remember to always act in a way that makes your presence equally celebrated as is your faith- no matter what faith that you have chosen to follow! Stay Blessed!

Does your designation define your incompetence?

~ PA ~ 1 Comment

Well, after slogging it for around two decades and meeting intelligent and dumb people on the go, this has been one question that has always played on my mind! So much so that eventually when it came to start on my own- and when my CA asked me what designation I wanted to have (as part of the company formation process requirements), well I was left with even more predicament! This piece is not to prove anything or discount away the merits of having those wonderful visiting cards (that give you that high every time you give it to your extended cousins at an Indian wedding! or when you give it to people – especially when no once cares and no one is requesting for one!), neither is it about deciding what’s wrong or right- it’s about having some fun by sharing the observations that we make and try to engage with the limited supply of common sense that we have to decipher is any of this really makes any sense!

Way back when I was into sales, a part of my job involved reaching out to enterprise clients and offer business solutions – the first thing that struck me (while I was meeting representatives of a private bank) was very interesting! This was the time when, if you were an MBA (from any college) in India- you were the next big sensation! Well when I went into the meeting (as a designated Sales Manager – the only one from my organisation), I was greeted by 7 youngsters (all young hotshots averaging around 25-26 years), I was around 32 then, and the next big surprise came, when I learnt all were there to meet me! and you know what, as we exchanged the cards (as was customary then) each of these 7 people were Associate Vice Presidents (AVPs)! I was like, “WTF”. Eventually as the meeting progressed a lot of things got clear, none of them had the authority to buy a ball-point pen forget evaluating a business solution for their bank, none of them had a team and guess what two had already resigned! None of them had technical understanding and I had to eventually just meet up with their Head of Department later (who was twice my age and technologically challenged – as expected- that was the beginning of technological up-gradation in Indian banking system then!

As years’ went by, this instance always remained with me and every now and then flashes of corporate level incompetence could be seen across as people flashed their business cards with all the heavy English words that they could think of- at times I wondered if these companies had hired Copywriters in their HR team even to come up with those jazzy designations which on ground meant almost nothing! In another interesting case, once while I was working with an advertising firm, we had this whole family of designations (which was, I believe created when the industry was doing really well and warranted those many clinical details on business cards) but, me being me, when I asked a person what was an AVP (Associate Vice President) doing differently on a said account then a CSD (Client Servicing Director) or a VP (Vice President) and what was the “Group” referring to in the designation of a “Group Account Director” when the individual was slogging on a single client all through the year (that also on one aspect of marketing communication challenge- namely- BTL (Below The Line)! – there was only one reply- silence and a smile! Finding no sane replies, my observation and informal chats with people helped to connect the dots and get a complete understanding about the ecosystem that we call as “Workplace”

Well it turns out, like with everything else, all things started well, whether it was the banking sector or the advertising agency space, all of them were shaped on best practices that came with international alliances or international standards and norms as the case would have been- but what got left out very importantly was – the generous use of able discretion to award or present a specific designation and attach it to a particular task/role. This got compounded as Incompetent designations met Incompetent people (which was the function of limited ability to purchase real talent at a real cost). So, no surprises what happened next! Eventually if you hire a chef, who has experience in oriental cuisine and ask that person to dish out Italian- well you will be served for sure- but with a twist and that’s where the whole work arena has landed over! Walk into any office today and what you see is two hundred designations, three hundred people and no one sure enough of what they really do, not knowing where to start and where to end – with regards to the designations that they carry! So is this all really gone wrong or are these just odd cases! For that, I request you to consider a few more sane examples!

I am sure you always admire your law enforcement agencies and defense forces- you should- they do keep the dark forces away!- Well irrespective where in the world you are- one thing is common these are disciplined forces- Each team player exactly knows what they need to do in a particular situation and they know exactly when they need back-up and when they can handle things by themselves- yes and they too have designations and follow command! So how come they are so clear headed and sure and there seems to be no ambiguity? Before I answer this for you another one example to make things really simple!

We have all visited a doctor at one time or another, what do you see in hospitals and clinics?- There is direction- The moment your consultant thinks- that you are really messed up beyond his cognitive abilities- a senior doctor will be brought in- to understand how badly you have screwed up yourself- why does this happen- well experience yes (experience as in not spending more time at the hospital- but in context of having worked on complicated and more number of such complicated cases!)

So if you see, in the case of our defense forces or doctors- when they add the designation as “Group Captain” or “Colonel” or “Senior Cardiologist” or a “Senior Surgeon” one thing you can be sure- they will not be 25-26 year old’s and they want be faffing around about what they can do- because these are the people, my friend – who know for sure- that they are last people standing between your miserable existence on earth and your flight to after- life!

Well to make the point simple- Designations have to be reflective of “What you do”, “can do” and are “allowed to do” with regards to your workplace. Importantly organisations need to wake up and understand , gone are the days when people could get intimidated by reading “President” and “Senior President” on cards- well frankly no one cares- because the other person getting your card is also part of corporate slavery in equal measure like yourself- so it’s time to knock off all the falsified egos and get the blinders off! Unless this is done business cards spell out incompetence towards the designation or the individual as things become apparent through business interactions!

Through my limited experience, when business cards match personalities of the people who carry them and sense of completeness is achieved (not getting a deal or a sign off), rather a space wherein there has been an intelligent exchange of ideas which reason why things can move ahead or otherwise- it is then that justice has been done to the designation and the person who upholds it!

It is very simple to remember, keep designations aligned to the work and the people who they are being awarded to- until that happens each one of us can continue calling ourselves “CEO” of our own lives!

Think and simplify!-Incidentally, this is also one of the few things that we do as part of our consulting offering-adding common-sense to businesses! Until next time Ciao! Do write to me at parimal.aluri@simplifylives.com and do let me know what you would like to read next!

The mystical “frame of context”

~ PA ~ 1 Comment

Well, as my title suggests, if you were wondering why my new blogs have not been coming in for the last few days, it’s time to start wondering and seeking the answers using this much abused technique of “frame of context”!

Well, friends no matter which nation you belong to and which town or mega city that you come from and how comfortable or uncomfortable you are in the moment, we all have been entrapped at some or other point in time either failing to use or using it with great perfection- “the concept of framing the context” It looks like a trivial aspect of our lives but don’t be fooled it is as important as anything else for your ability to build meaningful contexts around what you obeserve and see goes a long way to alter your psyche and the resulting behavior that comes around either pleasing or screwing up everyone and everything around you!

In an era where we have a chronic ailment of diminishing attention spans and focus, it is just obvious that in many cases, people end up simply missing “the context” altogether – in some cases with dire consequences.

How does this manifest- well if you have ever been part of those dreaded weekly update meetings (whether they are on a Monday, Tuesday or a Friday, really doesn’t matter!) which often end up with more issues and agony discussed rather coming up with solutions and answers- people end up leaving those social gatherings with more confusion and more new questions instead of finding answers to the already existing challenges- this often happens when context goes incognito! I am certainly not suggesting all meetings end up this way- but if you were to compute the number of meetings that happen around the world across offices and across levels and if you wanted to assume that all these are meeting their objectives of the meetings- well then our world would be a different place by the time I finish writing this article! So now you may want to ask me to stop whining and suggest a meaningful way around this- well that what we do from here!- since the context is set!

Like I mentioned in my previous blogs- in a way the context of our times is hyper-dynamic– for everyone that we deal with and everything that we do! You walk into the office- all geared up in the morning and the junior colleague (who was your best pal until last evening) has suddenly become your worst nightmare- courtesy a major goof up at work which has got your client and two levels above you fired up and going for your jugular- So now what just happened- in a matter of minutes- contexts are fleeting – one aberration (possibly beyond control) has got everyone into a vicious circle and zone of calibrating their engagements with each other for an act which has already occurred and importantly which may or may not happen in the future with similar severity! It is in times like these- the need arises to rush in and “frame the context” and let everyone know what it was and because of which – whatever shit happened – did happen! You may call this as retrospective problem fixing or morgue analysis (as the incident has already occurred with no way to salvage the incident- the impact may or may not be alterable!) but the necessity is very much real and much required to mitigate further damage (which would be completely unwarranted!)

This singular act of being able to decipher about what led to what has happened and what must be done to ensure that a similar environment is not created or offered (because of which the probability of this event getting triggered again may increase) is the essence of framing the context to events and people at workplace to have a truly sensible and meaningful scenario of team dynamics- certainly other variable factors will kick-in depending on what the organisation does, type of skill sets and personalities working at a given place- but as I said the whole approach is through offering solutions by framing the context well!

On the other levels of engaging with people out of work engagements- the personal sphere- often people miss out the “context of the statements or acts said and done” which – if you are an alive and kicking human- would have experienced aplenty- both to your advantage and disadvantage with equal measure! The only way to correct this is to give time and when it comes to building strong engagements with people- it is all about staying with them in the context that they wish you to remain and ensuring that the contextual frame is around that engagement- a slip through a word or deed which nudges you towards the edges of the contextual frame is just enough to have you ejected completely from the consideration set of the other person (don’t forget we live in times where choices are many and no one really cares or has time to do an evaluation based on meritocracy and none of your laurels will come in handy!) So the way forward…

Well keep a few simple tricks up your sleeve as you navigate the minefield of life and you go on with people and work engagements! Firstly engage only as much as you need to- limit this and you will save yourself from all the unnecessary melodrama and headache- the fewer the people and things that you manage -lesser are the frames that you need to juggle around with for managing and monitoring the dynamic contexts all the time with your fragile frame!

Next, be honest- about yourself to begin with and what you do and be a giver and stay away from the taker mindset! Ensure your frames do not end up becoming windows of your greed and slyness to meet and reach personal objectives and gratifications- this will just burn you out eventually sooner or later and leave you completely messed up- intellectually and otherwise with s sense of stagnation which will not be a very happy place to be in!

Finally always ensure that you have a grip through a strong and refined moment to moment awareness about what you deal with– whether people or work- ensure requisite ownership is displayed and is visible– remember- the trick is to ensure that your frame is also acceptable to the people involved with the context or to the activities and the people who all are going to be affected by the event!

A right frame to the context of your life- people and events around you- in a dynamic manner which is managed and monitored well- with reasonable acceptance from all those involved will help keep away a lot of meaningless conversations, conflicts and spooky thoughts that originate from failing frames and fallen contexts!

Spend some quality time with yourself and as you do so; think about your frames of context that you hold for everything that you and everyone around you! What is that you are staring at? What is coming back tom you- ease and happiness or discomfort and anxiety?

I leave you with these thoughts for now and promise you will be back soon with another interesting piece as we race ahead towards the festive season! Stay blessed and stay wise and hold your frames high and right!