The unavoidable outcome of a Pandemic-WFH to AAH!

Hello there, yes we are at war- with something that we can’t even see with our naked eyes! Well call it rule of nature or whatever you may like to- The fact always has been that wars and enemies emerge from unseen blind quarters within or outside! Today, I want you to think around what is developing behind the smoke screen of the pandemic- sure enough- the pandemic is real people have risked themselves and have become history- but there is more in store and for what is in store- not everyone needs to die necessarily- but the changes over the horizon will be no less then having a rebirth! This piece is about what the unseen and unavoidable fall out of this chaos will be for the next 12 months at least- beyond that- well let your wisdom guide you!

So wherever you are on the world map right now- If you have been one of those lucky one’s to get a reprieve from travelling to work and are soaking in the windfall time with your family or pursuing your hobby or plain speak- something that you like to do (rarely that is possible when you are at work!); be wise and stay cautious! If you have not got that call from your boss, that client of your’s and if you did not get a chance to wear that mask and do a quick trip to your office like a super-hero to save the day- well you know what chances are your Work From Home (WFH) will eventually plateau out to a Always At Home (AAH) scenario pretty earlier then you would have thought! Yes! you read it right- you don’t trust me- well, no problem- drop me a mail around September 2020, then we will have a chat! Now don’t get scared- here’s what you need to understand and take charge of to ensure you stay relevant through your absence!

People tend to forget the age old maxim- “Your absence must be just enough so that your value (if any at all) must be realized- but your absence must be not so long that people learn to live without you and move ahead!” This is the space where the risky WFH is treading on- We live in times where interpersonal skills among people in work environments are already substantially screwed and messed up- if there is anything important that we talk with co-workers even as we work- it is about the third person- whether that third person in the context and content is a team member, your client or the classical corporate bitching session that has no end! I read somewhere- what people have started to realize is how shallow the entire corporate experience has been- once everyone has been packed to their homes-for their WFH- the realization has dawned that- the only thing that always mattered was the responses to the mails, the quick chats of under 3 minutes with clients and action planning and getting work done for that day! Everything else suddenly has started to seem to unwise- dumb and completely useless! Well, realization of all this is good for you as a worker- the problem here is even your employers now have started to realise- how dumb they have been to get sold to your personal charisma- your high value degrees and much hyped and eternally eroding experience(of course- there are a few exceptions- and this is not about them!)

Yes, folks, even as you think you have been smart to convince your employer for a WFH waiver and you are possibly working as you binge on a some movies and web series even as you work! Employers world wide right now are unleashing the complete available power of AI (Artificial Intelligence) – something that you, would have contributed to- knowingly and unknowingly (knowingly if you have bee a software and systems developer and unknowingly- if you have left a great digital imprint of your existence on the planet to provide ample data points to study behavioral and capability patterns)- and this is what can possibly make you technically redundant!

Well, there is nothing wrong and right about this – It is about knowing what we have done to ourselves as human beings!First, we built capabilities through enveloping our intelligence- next we misuse and abuse them to sub-serve ourselves and for those who we work for – whether employers or society and finally we play dumb and under the garb of automation end up making ourselves redundant! What is happening to the service sector today- is what had happened to the manufacturing sector thirty years ago with the advent of robotics and CNC (Computer and  Numerically Controlled) programmable machinery, and as humans guess what- We failed to remember what we should have learnt from that instance- We should have could have set a limit to our levels of procrastination and laziness which have in a way led to the need and urge to seek more and more automation! Automation from an innovator’s point was always designed to make things easier for difficult situations- now that has been extended to manage dumb and repetitive tasks (that’s what I asked in a previous article- Does your designation define your incompetence!)

So what next, well as humans we can do only one thing what we are best suited to do- turn the circumstances to our advantage- understand and differentiate from what is meaningful and what is meaningless!– I will tell you what- here’s simple test- If what you can do- can be done by anyone else- Well then you are in trouble and you need to course correct your life and skill sets now- to stay relevant and stay alive! another step you can think around this is – Can anyone do what I do the Way I do It- here if you have answered NO- Well, then Congratulations- No matter how much automated the world becomes- You are and will always remain to be one of those human beings who have been and continue to be “Human” in the essence of the word by simply being “Who You Are” and that is how it is supposed to be and this is what each one of us should aspire for ourselves to be! Always remember, every time that stepped back and gave away the control to technology- technology has come back seeking more and more and there will be really no end to it- The only way to subvert this, is to ensure we are smart enough to limit and know what we should, can and need to automate and to what extent!

I leave you at this point- Take a pause and reflect- What is the essence of being an human mean to You and more importantly Being You – whats is that helps and harms you! Importantly also Know what is the relationship that you share with automation- Who is the Master and who is the Slave and what are you going to do about it- so that in times to come that equilibrium stays the way You want it to be and that’s how it should be!

Stay wise, have an awakened weekend ahead and stay who You are and stay Relevant!

 

Staying sane through insane times!

Humanity, never disappoints! The moment you go to bed thinking all is fine with the world- No one is threatening anyone with a war, growth stories are being written around the nations- few true, few fictional ; the next morning, you wake up  to your living nightmare in the form of the news of a pandemic and worldwide economic melt down! Well, this article is more about trying to isolate the real problem from the apparent one (the perceived one) and try to ensure we stay sane and don’t get done by our own dumbness by keeping the reason and behavior blaming the virus aside for some time (unless of course you have tested positive!).

One of the ever perplexing issues with the human mind has been that, it always tries to rush into finding solutions to a challenge that is been put to it!- It simply wants to get that task done and relax! Well, this part is normal; the fun begins it, when it starts to operate the way it has been conditioned to operate by the person who is the owner of this wonder-machine- that is you! Going by the “Who the majority of us actually are!”(Irrespective what our social media handles projects who we want to be or we want to be perceived to be); The way we have programmed ourselves to think; by wanting to be or being at times, fast- quick- rational- irrational- impulsive- brash- well, these and many more decision types come in all colors and hues of the personality that we hold;  which again is another byproduct of the way we have conditioned our thinking! Well- wait- read this sentence again- don’t get confused- but that is a fact! More often then not our actions driven through our thought processes are nothing but an extension of our personality statements which have been conditioned by our brain- based on what we have fed into it as experiences- memories- shades of pleasantness, fear, disgust, avoidance and affection etc. etc! So how do we tame and learn to debug a mind that has the potential to run away with it’s own unfound areas of fear and gross disregard- which can actually make you history in no time!

To begin with, you can try a simple technique- Whenever you are presented with a scenario- try to evaluate and ascertain- what is expected out of you!– Whether you need to do something- if yes, are you supposed to lead someone or follow someone or be doing it all alone, what are options available- which is the one that offers the least harm to you (read risk mitigation) and finally going ahead with the chosen step! The irony here is- this kind of level headed and process oriented thinking needs space, peace and time to arrive at wise decisions- and normally when push comes to shove- normally we end up making bad quality decisions – which are a result of why we tend to be where we are in our lives! Many a times- the best decision is about doing nothing and just letting things be the way are- “There’s never a point trying to fix something that’s not broken!”

Another important thing to remember is to do a PRA (Personal Risk Assessment) whenever you are hit by uncertain situations- whether at home or at work- or in general wherever you are on the map of the world- doing whatever you choose to pursue! This PRA technique has to be simple and operational. This is something that you will have to design for yourself!- As I keep saying each one of us- is fundamentally a different being- we may be similar and aligned to common goals of larger good to humanity in many ways- but the way we can engage and contribute is a value of the Intrinsic ability that we have within us by virtue of many things that go on to make who we are! This ability to come up with a correct, consistent and accurate PRA on an ongoing basis for the small events and large unforeseen events largely determines how we ride the waves and ensure that our ship holds good in stormy weather and calm seas with equal ease! The ability to come up with a refined and good quality PRA, again loops back to how well our cognitive and thinking ability has evolved and what kind of sensible and critical data points we have shared with it to ensure the outputs that we get are actionable sane and safe enough!

Finally, using common-sense along with the supply of intelligence that you may have- is the last line of defence that you have in times of extreme pressure- like the one that we are facing right now!– At a time when the media seems to be in an overdrive- and everything around you seems to be sending out signals of things around failing and falling- It is your generous use of intelligence and common-sense alone which will help you stay away from unnecessary hysteria, melodrama and ensure you do not end up being victim or a contributor to mass hysteria (which more often then not is completely useless, unverified, unproven and unfound!). Make it a practice- to always weigh what you get as an information input- weigh it against the source from where it comes- weigh it for credibility- authority and validity-and finally do check if it really, genuinely makes a difference in your life! Even as we have the virus outbreak across all the nations unfolding- if you happen to be one of those astronauts right now aboard the International Space Station- it will do humanity a lot good if you remained focused on your experiments up there- 440 kms above us- rather then trying to dole out sympathetic verses or worrying about things- on which you have literally no control! The trick then is to control and manage what you can and ignore and leave out, what does not impact you and certainly what remains beyond your effective control!

I leave you with these thoughts for you to think and come up with your own little nuggets of wisdom and value, so that you ensure your safety and sanity and thereby ensure the mental health of others around you!

Ciao for now! Grab your drink, stay sane and stay safe!

 

 

Hidden in plain sight!

Hello people! Hope you are having a great time trying to make sense of the world as you rush into your week ahead! Depending on where you are on the planet, you are either completely consumed by the outbreak of the Coronovirus, some kind of political upheaval, facing a financial crisis or dealing with a flash flood or an environmental challenge! and If none of these things have impacted you; then you are probably thanking your stars and are wondering what is in store for you! “What is hidden in plain sight” that is heading for you! This crisp piece is a sneak peak into how “We miss-what We see”!

As we go about rushing through our daily lives, what we end up doing inadvertently is missing the bigger picture and the contextual settings of what we see, furthermore add to this fleeting inference the extrapolation that your brain would do (on it’s own- tricking you in a way- based on your past experiences and stored reference points) which will do nothing more then taking you away far away from what the reality is and set you up in a completely manufactured setting which tends to create a narrative that confirms with your liking and comfort! This is the demon that we deal with, the good part- this demon is created by us- the bad part- we hardly know how to control it and when to unleash it!

Having spent close to two decades in areas of Sales, Marketing and HR, lot of my time has gone into dealing with people- yes- “dealing” with them in the every essence of the word! Surely enough- I may not have been that “Best Sales”, or “Best HR” or adhered to any of the society led conformity standards, but (what is important) what I learnt through my experiences being with fellow humans- has been that each one of them- has a story which in-turn has a fascinating contextual setting- which none of us can ever imagine-you would have heard that line, “Facts being stranger then Fiction” and boy, when you get to listen to people how they have moved around and through these contextual settings and the kind of extraordinary things that they would have done to survive and overcome situations- it’s a different universe unto itself!

Consider this setting; a sales person who was performing quarter on quarter suddenly seems adrift- seems to have lost the sheen completely and the magic seems to have worn off and with no time to spare(not to blame the organisation here) pretty soon by the end of the ongoing quarter- this person gets ejected from the system altogether! Here’s one such case about one such individual- what had transpired then was rather interesting- so this person- was going steady- in no time- incentives began pouring in and with that started the problem! Being young- lesser responsibilities and an approach that simply refused to prepare for a worst case scenario-the excess cash-at-hand soon became a curse- slowly indulgence turned into full blown addiction and in no time- addiction led to inattention at work- which translated into missing targets and eventually getting ejected! This is what appeared to be – but well- as I have been saying- this is what was seen but what actually happened was this- In plain sight what was hidden- The fact that the addiction had developed on the job while working! The person’s team leads then used to fun at the expense of this person (instead of censuring and discouraging this kind of contra behaviour which violated almost everything- from policy to genuine human value of care!) this was one thing that further reinforced the notion of being addicted and being high at work was fine! and when the fun was over and when the number game began to get hit- no time was wasted by the same team leads (who used to have parties around this person’s addiction) in preparing a case against him for being addicted on the job, missing business objectives and showed the policy clause number 1,2,3 and there went his future with his ejection!

So what had happened here? Well things were hidden in plain sight- Even the HR teams possibly failed to see what they should have ideally picked up (the root cause analysis) and instead believed to buy the story that was sold by the business team leads! Now, why did HR do that- well simple- No organisation, in today’s age has the time, money or resource strength to value individual’s as “Individuals” and the second problem of assuming “anyone can do anyone’s work” (which at times works and most of the times does not!) holds ground. What happened next- well with this person gone – sure enough some good clients left and when the rut continued eventually the team lead had also to go!- A complete collapse of a team in a span of 8 months! Coming to think of it all this shit happened for what?- “Extracting fun at a cost of an individual when it was not warranted and when it could have been managed and at it’s best effort stopped!

Another story- An organisation had hired a supposedly smart person for a client facing role. At the beginning everything seemed fine, and in about two months (as client work began and things started to build up)- this person started working from one mistake unto the next- sure enough competency issues were flagged off (which the HR already had flagged off during hiring- but went ahead because the business said, they will manage it!). This all seemed normal until this point, but this where the fun began (at times literally spooking the people around!). This person started a tell-tale predictable absenteeism which was always accompanied by complete communication black out and radio silence! Subsequently every time that this person rejoined duty- it was an all OK and normal one week then again the same story- shocking still were the reasons that this person started to come up with! (when confronted and asked about complete communication black outs and radio silence while being absent!). the reasons ranged from serial stalking to house breaks to SOS from family to threats for ransom- you name it and everything was on the table! Well, I don’t want to make it more dramatic right now! Eventually things were called off and this person decided to move out of the organisation (for everyone’s happiness!) A detailed calm and probing discussion (on the way out-read exit interview) finally gave away a major clue! This person was having an underlying psychological problem- which translated into getting into hallucinations and escapism every time stress or pressure was increased (read normal work pressure) and this was an ailment for which this person had already undergone a comprehensive therapy few years back and this new place had just compounded and brought that back!

Guess what, it is not only Individuals, but also companies and organisations that start collapsing when we fail to read what is hidden in plain sight– as I write this article a successful private bank in India has triggered off a major stock market crash- the bank just collapsed on account of giving bad loans for last few years (bad loans given to supposedly successful business tycoons and their businesses!) well this is an altogether different subject(though similar) and can by itself be a subject for another article!

Well, to end it here, I leave you with thoughts to reflect inwards and see for yourself what is that you are missing in your plain sight – based on what is around you and in front of you- this very moment! For always remember- What we miss in plain sight- comes back to haunt us – now or later- but surely it does- it may be a blunder as simple as a penny or may be measured in terms of millions of dollars- but our oversight eventually ends up costing us and we having to pay the price!– Whether you end up working extra (because your colleague got fired or your investments get messed up- because that finance company holding your savings just went bust!). The point to remember here is- Always seek What seems to be hidden in Plain sight and keep unwanted-uncomfortable surprises at bay!

Ciao form now, have an attentive week ahead, will be back with another piece soon!

Add value to your Time!

Keeping all the worldly problems away, the singular aspect which is a great leveler – is undoubtedly- “Time”. Irrespective whether you are rich or poor, affluent or just plain surviving, travel in a private plane or use public transport, indulge in life to the fullest or not- Time is equal for all of us- it goes ticking by the seconds ever since we arrive and continues along; Time doesn’t race ahead when we are battling the tide neither does it slow down when we are enjoying the highs of life- it goes on with it’s own intrinsic rhythm all the time and always- this piece is around this fundamental aspect of life which seems to get overlooked in the fast pace that we all have embraced and at times intentionally like to overlook!

86,400 seconds each day (in a 24 hour period), that’s the opening balance that each one of us has got, grab your coffee and just think how did you spend this huge amount of time the other day! would have you spent it differently had you been given an incentive (an incentive to live a little longer – perhaps a day longer for each day well spend?!). Certainly these aspects are not as simple as they seem, however the fact remains that at the end of every 24 hour period- you have consumed 86,400 seconds and how that has helped you or harmed you for today or for the times ahead- largely depends on what you did with it! Your application of value, quality and creativity within those fleeting seconds puts you in path of a trajectory which takes you either in the direction of your intended effort or away from it- it all begins with you and the best part is you get to decide!

Imagine a day- A normal corporate working day- commute to your work place- meetings (sensible and unwanted, unproductive) discussions, talks, office sanctioned bitching sessions (speaking, opining and thinking about people/ colleagues -who in turn won’t know that and who would really not care about it anyways!) Next, spending sometime doing what you are supposed to do- in a way that pleases you (that’s the reason why all those meetings and discussions and chit-chat arises from- because if each one of them in an office does things what they are supposed to be doing the way it should be done- there is absolutely nothing left to talk- discuss about!)- Think about it! Next you pick yourself- tired and famished for all the unproductive nonsense that you have engaged with through the day and head back for that late evening meet and greet with friends at the nearest pub- again an unproductive orchestrated bitching session – which now transcends into multiplicity of office scenarios (depending on number of people around the table)- again it goes on and on- with no resolution to improve anyone’s life by adopting anything to avoid anything that would have caused all those bitching issues and feeling happy for no real reason– you head home. You hit the house- have a customary chat and sign off (almost dead) only to wake up the next day and continue with more or less same shit! (only examples, people and context changes- content and outcome more or less remains same)

Sadly for all the evolutionary intelligence that physiology has gifted humans with- this kind of existence and way of living does a considerable disservice to ourselves and our intrinsic intelligence (whether we choose to use it or not!) This is the biggest underlying paradox of our times and the biggest challenge that we must overcome to lead ourselves to begin with- before we even think of creating value for others- we must first and foremost create value for ourselves through mindful existence and meaningful presence in all that we choose to do- through our thoughts and actions!

Bias- Societal confirmation bias– this is what leads us to believe that – we must bitch in offices- we must party and engage in unproductive nonsense and spend a considerable time of our lives- discussing, speaking and share n build opinions about people, places and almost everything around- when actually none of those opinions are going to make any difference to the person or the the topic of discussion! You would have experienced this- People suggesting how a soccer match should have been played in the 28th minute, what President Trump should say and do, Plastics are a real problem (discussing this while having your cold drink from a single use plastic bottle!), disusing about health- about going to gym (while downing your fifth beer glass or smoking your fourth cigarette!).

As human beings we naturally long “to belong” – belong to a group, a clan- that is something hard- wired in the earlier days of solution- this provided security and safety (as we roamed around the wild untamed lands), as societies became agrarian- discussions shifted with focus on “comparative observations and statements” whenever these were objectively driven and forward looking- innovations and improvement of quality of life was experienced (read great civilizations of the past). Whenever these happened with ulterior motives- it simply wiped out kingdoms and monarchies from the face of the earth (read sabotage/ political maneuvering – from greed- greed for power and self obsession!)

This same instinct, “To Belong” when used effectively in modern day office settings (the modern day wild wild west) can create wonderful achievements for the individual and the organisational ecosystem(read invitations, path breaking discoveries, the coveted Nobel prizes) all these come from this space- wherein the engagement is purpose and meaning driven– this is what I call – Organisation facilitated directed bitching to achieve something meaningful which is in line with the purpose of the organisation! You will always find individuals and organisations that are on a high- with purpose on mind are often the most fast paced, quietest and when they call for meetings- their meetings make real sense (short, crisp and defined)- because they plot their journey and ensure they keep up the pace and direction that they have planned- and it really doesn’t matter whether this meeting happens at their corporate HQ’s or at a beach resort (because meaning and focus of purpose so hardwired- it actually is like second skin- always worn- inside out!)

86,400 seconds is all that we have got for each day- how we choose to spend it decides – what our next move is and whether we are making our next lot of 24 hours easy on us or we are adding to our challenges! The ability and the necessity to value time and ensure we have a purpose driven approach to time doesn’t mean that we should stop enjoying life and we should get dead serious about every second- what it means is, we need to strike a fine balance between purpose that we choose and the recreation that we need ,once this has been established, trust me you have arrived! This realization of being able to classify everything around you – as either part of your purpose or part of recreation will empower you like nothing else- provide you with enough clarity and sense of direction- which in turn will know how you are investing your 86,400 seconds and spending them each day!

I will leave you with your remaining seconds for the day and urge you to begin thinking around- what is your purpose and what is your recreation- and how much time your are investing and how much you are spending!

Like every other virtue, it’s always good to use “time” wisely so that it amplifies and resonates with your purpose and ensures you also have enough recreation the way you want to! How many of the 86,400 seconds do you have for today and what are you planning to do with them? Invest or spend? whatever you decide- stay wise!