The life of ideas.

With over 7.5 billion of us around, every second there is a thought, an idea coming to birth and dying away somewhere around this planet! This article tries to look into what makes ideas stick, what makes them fizzle away and why some never see the light of the day and importantly why like with everything else, its not about how many ideas but rather, what’s THE Idea, that always goes on to make the difference! So here we go!

As humans, even when as we come to this world as a fragile bundle of soft and hard parts, that wonderful hard wiring of nature- called curiosity kicks in much before we begin to connect and make real sense of the people and objects around us. The initial formative years are where all the difference is created- between genius innovators and smart innovators and day dreamers! Someone rightly said this, we are all born intelligent and smart, it’s the education (really speaking the quality of education) and the social framework that ruins our potential and with that our ideas and the intrinsic ability to ideate! Certainly I am not suggesting that education is bad or under-serving- the real issue is that much of today’s education is directed at asking individuals to think in a particular way (which serves the immediate social context!) rather than simply helping them to master the process of creative thinking! Like the great philosophers have said earlier, real teachers and masters never ask their student what to see- rather they tell them where to look- what they find, interpret, infer after seeing what they do see, is what creates that differentiation between the power of individual minds to be either awesome, rich or average! Anatomically speaking we can’t be comparing about our brains more than what we can about our complexion or natural color of our eyes or hair, what matters is irrespective of what we are endowed with, how well is that we end up using what we have rather than cribbing about what we don’t have (in many cases its good that we have what we have!) Knowing this background of competing complexities, its really a wonder that humanity has been able to come up with clutter breaking innovative thoughts, ideas and implement them and contribute to the progress which has git us to the point where we are today! Not to forget, behind every success story of an idea, are hidden hundreds, if not thousands of stories of failures and second best solutions which never saw the light of the day, simply because, when it comes to ideas-during a bygone time of our history- it was about- who arrived first and now it’s about who markets it the first! Needless to say, behind every celebrated innovator, are hidden in the closet, skeletons of hundreds of equally intelligent and wise souls- who simply were failed not because of anything to do with their idea- but the simple essence of timing- being there in that moment of time, place and audience- when it mattered the most! So where does the journey of an idea begin really? How does it unfold and what is there for us to learn and unlearn about it? Read on..

Human curiosity when given the right contextual settings rewards us back with an amazing result, ingenuity and the ability to come up with complex or simple solutions that provide relief to some pressing challenges which are in front of us! As long as the immediate surroundings are conducive, receptive and eager to adapt the idea into their fold- as a society or a nation- the idea will live to see the light of the day, then what follows the story of its extent of success is more to do with the quality and the content of the idea- how much meat that idea has intrinsically within and how much is that really dependent on the original ideator! Let me explain this! We have all now about the great surgeon in our country who changed the face of some surgical method and thereby made it easy for everyone to access and get healed! Well now since this technique is perfected by that particular individual, needless to say, as long as he stays there, it works, even if he were to train others, there is never a guarantee that they will be as good as he is or if they will continue to remain as economical and accessible as this person was! So you see, in this case this great idea will only as long as this person is there and with his going away, the context of that idea will never remain what the original thought would have been behind it! This is a classical example wherein the idea remains as the sovereign domain of the Ideator!- Nothing good or bad about it- it’s just that some ideas are supposed to stay this way as far as their lifespan is concerned! Great artistes, innovators, designers, engineers- virtually everyone whoever came up with a creative genius of an idea which could be done and executed in a specific manner- always ensured that the idea had a limited shelf life- albeit the lifetime of the original ideator!

Next, we have those moments in history where the opportunities were out there hidden in plain sight and all it took was some casual or directed observation of an individual to create a rage and a new order or etiquette within societies to adapt and move on with a new lifestyle. This is the domain of ideation wherein the birth of the idea has largely been to facilitate ease of living for humanity and all it takes is one person to observe carefully and plan out a way around the problem! Recent examples the drones that come to drop off your shopping bags, the hailing apps to get a cab or a transport, sure enough that online shopping portal- which has simply gone ahead to make our lives easy and expensive! Well, if you have a closer look to all these modern day, application driven or rather technology based ideas that have made ease of living a possibility- one thing is common that is- they are empowering, simplified, well designed end-to-end (else they would not stand a chance for a day) and they are salable, reproducible and no one is ever complaining about the format or the scheme of the model being replicated- because it just goes to add to the reinforcement power of the original idea and thereby ensures that people stay glued to this space- Basically as more and more people tend to emulate- more and more people start to believe this is the right way and tight thing to do- so these are those ideas which alter lifestyle sand bring about change, sure enough they come with their own costs and banes- which we will discuss some other time!

Finally, the space of that club of ideas, which I call them as milestones in humanity which changed the equation for us to advance further like never before! These are those ideas which come through the mind of a genius but then have to be carefully crafted, worked and developed on an ongoing basis to ensure that ideas stays in-sync with the time and continues to serve the purpose that it has been created for! Very often, this is the space of ideas that come from the areas of pure scientific research and applications that go on to work in various areas of our society from thereon! There are multitudes of industries where you can find these ideas, that exist and thrive- whether its the aviation sector, the weathermen around the world, the medicines and medical devices that keep you alive longer than you actually should be around, that technology of drip irrigation which enabled deserts to bloom, the whole concept of renewable power and integrated electronics, so on and so forth, many such- All these are what I call as great ideas that came from one mind but through collaboration, creativity and openness became better and better with time and today our world seems to be a better place largely because of these collaborative ideas that live their own life alongside us- simply refusing to go away in majority of the cases these have been iconic and a blessing; but in a few rare cases these have been colossal disasters and are as yet a looming danger on our head- yes, you guessed it right that troubled double edged sword of the connected world through social media and all that snoopy surveillance that goes along through the gadgets that we use (or at times abuse, should I say) that led to this unwanted and unwelcome development- which also has ended up sticking around with us!

To give it a kind of sense, an idea whose time has come, is perhaps the most potent force, the reality of that fact although remains within the confines of the contexts where that idea is going to be deployed and how far or how deep it serves of impacts societies! An idea, in some cases as we saw, lives as long as it’s creator lives, in a few other cases, that idea which has been crafted stays much longer even after the creator has gone away- like a gleaming monument testimony to human intellectual finesse and in yet other cases, the idea simply breathes through us and lives alongside us- with every push of a button, there’s an automated idea algorithm already shaping the future of that application that you hold today or that purchase you did today and with every action, engagement, and disengagement we are creating and contributing to the ideas of tomorrow which will either ending up serving us the way we want them to or end up altering our approach and behaviors and make us behave the way the ideas want us to! If you ever wanted to get spooked by living in an era of runway idea and ideas created by machines- well we are already into it and at the moment wading through knee deep waters and with time, we will learn to swim and dive or drown away depending upon whether we adapt or ignore!

I will leave you here, for now; do take a pause to reflect on the idea that either you are working upon or shaping and think for a moment what its is all about and whether you are altering it or you are being altered by it, for that alone will define the future of humanity and decide whether we are able to guard our innate curiosity to be ever more enterprising and ingenious or we surrender to technology to come up with predictable scenarios of the future with needless to say predictable outcomes and pathways!

Ciao for now, will be back soon with another article, until then stay wise, think, ideate and live that idea!

Practise the Pause.

We are all but prisoners of our own doings and undoings! The times that we live in, even after the abrupt brakes that the global pandemic has applied to our routines, a majority of us still want to rush right back to the “earlier times” and in all that hurry, the world seems to be cutting corners with everything that’s related to bring about that erstwhile sense of normalcy! Whether it’s about the new vaccines that are been developed, the medicines been given or the new so called adapted way of the working that corporates are hinging upon- these and many more such developments all around us display the one common thread- The Inertia to Practise the Pause, which will end up setting us up for even more complications tomorrow for uncomplicated scenarios of today! Join me here as we try to make sense about the value of this simple approach and why it matters now more than ever before!

As humans, we are slaves of curiosity! This has been the holy grail for all the development and all the accidents that humanity has ever witnessed! As individuals and societies we have been hard-wired to observe, reflect and simplify everything around us so that it creates an ease of existence for us- whether it’s automation, development across various sciences that make our suffering lesser and create more value to our lives or whether it’s about the plethora of gadgets and technologies that impact us every second-all of these, in fact most of these are a reflection of human genius and restlessness with regards to making life easier, though not simpler anymore! and this is that fleeting moment where the “pause” lives which often gets trampled upon and ignored on an ongoing basis- the result- is the world that we have around us!

Over the last 200 odd years the rush of humanity to create value and ease of life driven societies, has brought in some amazing breakthroughs which few times have put us in direct conflict either with nature or amongst ourselves as societies and nations! This further deepens the crisis as this international competition only ends up creating more imbalances and thereby does away with any possibility of practising the pause – to have an organised and planned approach to life! The result; we end up having nations racing against each other on all the wrong parameters! Do you ever recall being in your school and being rewarded for walking into the classroom with the longest knife? No, I hope so, then why do you think nations pat themselves for every nuke that they ever built? Well nations are eventually nothing but an assembly of people who at some point in time were school children, isn’t it? So what’s gone wrong, why have our priorities changed so drastically, that we simply ignore and are ready to seek ease of life at any costs- even if that cost, risks annihilation? What is it? Well the reason is the missing “pause” not convinced? Well fine, let me explain!

What has changed within the framework of global societies and communities in the last 50 odd years has been the pace at which people want to reach their definition of opulence and success! We live in times when, getting two meals a day is a sign of opulence in some remote corner of the world and in the same moment at yet another place, it could be the ability to net in a wonderful diamond for a few millions dollars! So you see, as divergence within human societies, and nations widens the definition and story about being successful and well off changes and this is one of the core reasons why the holy “pause” is trampled upon and ignored by the millionaire and also by the seeker of the meal! Unlike medieval societies there simply isn’t enough cohesion of gratitude to care and share left anymore, for another belief (which may or may not be entirely true) tells humanity that resources are limited and not indefinite hence those who have access will get an access to them and those who have that access alone will race ahead! This aspect too, plays that vital role- another reason- as to why we ignore the “pause” and why we can’t stop this ever widening societal divide across nations and even within nations!

This ever widening and ever growing divergence among societies has ended up creating individuals who are continually pushed to believe that “pause” and “time to reflect” are only meant for the philosophers or saints who are disconnected and disengaged with the world and its realities and trust me nothing could be more dumb than this! In fact, it’s often the people who practise the pause and who invest their time for reflective thinking are the ones’ who come up with those clutter breaking simple yet powerful interventions for societies – through policies, governance or business or just be by being who they are- wise and empowering individuals! So what is it like “practising the pause” and how does it really create a difference?

The pause is all about initiating a delay to the action that you have agreed to take and this delay is all about running through all the ramifications of the actions that you have taken, are taking and will be taking until that moment when you are into the pause! Sounds cryptic and challenging, well yes its is a bit challenging but once you develop a way to naturalise it- it will become your identity and align itself to the way you begin to think naturally in everything that you do! Whether it’s the next time you want to honk your car or want to shoot that missile to an enemy target! The pause helps you get clarity and absolute reassurance that what you have been deciding to do, what actions you have taken and what you propose to take are the best ones that “You” can apply given the contextual settings that you are operating within! remember this, the pause is perhaps the most powerful yet the most underrated tool that one has which can provide some amazing clarity and sense when it comes to dealing with ambiguous and conflicting scenarios and very often you will find, people who are in those kind of high pressure chairs often deploy the delay once they have practised the pause and these moments often become the turning points in world history! Do read up some war stories from WWII and you will possibly know what I am referring to!

You will often find people who practice the pause are the ones’ who can influence- whether they influence five or five million is another story- but that is the relevant part- the ability to influence outcomes which will be lapped up by society and nations in some cases as the elixir of tomorrow and as a promise from the leader! The pause becomes very important once individuals begin to ascend in their ability to influence people! The higher one rises, the greater the need to practise the pause and more often is it required! As people rise higher, complexities and their frequencies increase and thereby it becomes more like an ATC dashboard wherein alternative scenarios are put on pause and released in a choreographed manner to ensure that there are no disasters made and everything that is in the moment is directed safely to the pathway that it must be!

The pause helps uncomplicate situations and scenarios by deploying the allowable delays so that outcomes can be weighed and the one with the least negative impact or the maximum leverage can be voted in for! There are situations when decisions of the pause too, need to be wrapped in in a few seconds- like if you are a fighter pilot in a dog fight with an enemy plane and than there are those scenarios wherein the pause can be extended for months or years before a wider understanding and consensus is developed to avoid any backlash and unwanted unrest- yes you guessed it right- this is the realm of the political and bureaucratic class! So, in a way even the pause works only when it is timed right and deployed right- the pause and the delay, but what is more important what comes after the pause- If the pause has been used for direct thinking in the manner which serves the greater good, the results post the pause will be reflective of the same and if the pause has been just a freeze fright and incapacitation to take a decision or even think straight that will also end up showing up through some great disasters and accidents wherein the major contribution would be the incompetence of the human mind to act eitehrways more than anything else! It is the pause which has saved the day for many pilots to land safely when the magnificent planes have failed partly or completely and it is the same pause when not utilised effectively that has caused catastrophes or air disasters like never before! The pause too, hence is a ambivalent weapon- use it to your advantage for ensuring your well being and of those that anchor upon you or you can be as reckless as you wish to be, stifle away the pause and and unleash chaos for yourself and those around you!

Like everything else, the pause is only as good as the individual deploying it and that richness of the individual is eventually the construct of the society that the person comes from! What we feed into the society around us comes back to us eventually in one way or the other! When society pauses to reflect, introspect and deploy action, it creates a whole generation of people who are anchored to core elements, values and rest assured are naturally inclined to act with deliberation and caution to impact in a positive manner through the pause! On other occasions, when societies have not got that kind of space to operate, the results can be mixed or at some other times even more damaging and detrimental!

I will leave you here, or should I say, “I will take a pause now”, grab your coffee and allow your pause to work wonders for you and those who rely on you! Who knows the next pause that you embrace may be the hug of life that alters and changes the direction for your future in a way that inspires many!

Ciao for now and I will be back soon with another article! Until than stay safe, wise and yes, pause and deploy!

Leaders too need help!

At times when the world stands at crossroads battling multiple uncertainties, depending on where you are, whether it is the still looming pandemic, the economic crisis, social unrest, or in general resentment towards the kind of leadership that you are experiencing whether at your national level or its the crisis of leadership at your workplace,its is of paramount importance to note that there are times when even these very Leaders need help- because even they too are human and in times like these they need it more than ever! This article explores that space of vulnerability that plays havoc with Leaders no matter what they are trying to overcome! So let’s understand for sometime what your beloved leader possibly is facing even as they try to keep a smile, a straight face or that mercurial temperament around them!

Who are leaders? They are not super-humans in terms of any anatomical context, but they perhaps demonstrate their expertise and ability to fare better than the cohort that they are part of and that is why they seem to move ahead within the sub-set that are a group of! Look around you, you will find almost every Leader has emerged as being the best alternative in the context of time and space that the Leader has arrived. Perhaps a few years or decades earlier, this person would have been passed off as an average person, a few years down the line, we may not even have people like them in our consideration sets! Since requirements would have changed and they constantly shift and move to wards the next step of dynamic equilibrium which is so much needed for growth and progress no matter what you choose to lead- a company or a nation or even yourself! This dynamic contextual setting within which leaders operate ends up making them fragile and manifest “Leadership Fragility”! Leaders who are touched by fragility, start to become so much risk averse that at times when they are required to act and move ahead rapidly, they seem to freeze and stay frozen from taking any decisions, small or large and thereby put the whole system that they influence into chaos and confusion! This fragility can occur for multiple reasons- it could be because of the leaders arrived at the control too early- without much experience or leadership baptism, it could be that they were given a wrong picture of the operational space within which they were supposed to hold the fort, it could be they were given a wrong army to fight a battle, it could be that the weapons of change provided to them were compromised and no matter what destiny they try to write, the ink simply seems to vanish away each time and they keep starting again and again! These varying aspects of dealing with day-to-day scenarios at work end up making few Leaders fragile and hence you can find their leadership style reflecting this element- when they are intentional slow, take their time, check and double check and re-check and move ahead only when it is the only and the most necessary option and when every other option has conclusively closed!

Leadership Fragility as a concept also shows the flaws and chinks in the armor of the ecosystem within which leadership is supposed to play its role! It opens up the whole contextual appreciation of team dynamics, ability to see through and develop clear view on strategic and operational preparedness that leaders have developed or have not developed which makes them vulnerable to threats within and from outside their ecosystems!

Normally, we always come across leaders who are accommodating, non-accommodating, easy going or headstrong personalities, but what is important is,instead of jacketing them into any of the singular or plural adjective definitions, we must take an effort to understand the eternal , “Why” of their leadership style and what could have lead for them to adhere to what they seemingly are glued upon with no real end in site!

Leaders are in that odd space within the system of things- which is closer to heaven and hell in equal measure with a caveat that nothing from their experienced heaven or hell reaches the earth (where their team lives!). So when team members look up to the leader- they hardly have a clue of the kind of turmoil that the poor soul is dealing with and the only impression that these earthlings carry along with them is whether their boss was good or bad- because they increment was x or y! When the Leaders occupying such tight spots are not the real “owners”of the business, well, needless to say their lives are as miserable and lovable as you can imagine! Imagine a pendulum which swings far away in each direction- one the eternal core of heaven and the other end the core of hell at the speed of light! When Leaders “own” the businesses, they have one and only one benefit- that is ability to decide when to pull the plug off and leave the business- either shut it down or sell it off and start to toy with something else and start a new life by taking a professional rebirth all over again!

Leaders are constantly shifting between managing the pressures that they meet from above and what they must hold within and pass on what they can while ensuring that they soak up every ounce of pressure from below as well! So needless to say often you find leaders who believe in the maxim Mind over Matter, because that is the only thing that stand between them and Insanity- Their Mind applied firmly to the Matters at their hand!

The next time you start to judge the leader that you are facing- whichever reason that may be- think about it- The Leader may be operating from a point of Strength or from the point of Fragility! There could be plans and strategies which the leader may have devised or there can be mandates which the leader has to simply execute and make them operational! Unless you don’t fathom what is the context from which the Leader is acting, it will be unfair to arrive at conclusions in favour or against the Leader or the Leadership style! You may now, want to ask, so what is that you can do about it or should you really do anything about it? Aren’t Leaders paid and haven’t they signed up for the shit that comes along with the glory that bask in?

Well, the fact remains, they too are human, and like most of us, they too sometimes end up singing up for something which they would have either not understood completely, would not have been told about it completely or they would have misread it completely because of the facts and picture presented to them while handing over the reigns to them as they took charge of whatever that they are supposed to lead! There could also be that rarest of the rare case of “Incompetency” playing out – this happens when Leaders arrive too soon to lead on the scene without having a a clue of what they are supposed to be doing and where they are! More often than not, these people end up blowing up and destroying everyone and everything around them, eventually also damaging themselves!

The only thing that you can do while dealing with the Leader that you face or engage with each day of your life is, to appreciate and decipher the contextual settings and studying what is driving the Leadership that you are experiencing, whether it is the strength derived by the Leader because of who the leader is, or is It the strength derived from the position that an individual occupies, next you must observe the pattern of decisions and the impact created around that- if you see diminishing returns on decisions being taken- you know for sure something is not right and sooner or later you will have a changed leader! Likewise when Leaders act from the space of compulsion- driven by the business owners or stakeholders, often you will see that they too will eventually fizzle out as demands and expectations start to borderline around fiction over ground realities of business and facts! Leaders who also own their business, when they start to act in non-coherent manner it is a clear sign of decay and you can be rest assured that a big change is on the way- which will probably involve a change of hands at the business ownership eventually!

It is not always about the yelling boss or the cheerful happy face boss, it is about the undercurrents that keep these professionals on the edge for the right and wrong reasons that either makes them super achievers or ends up pushing them to cramped spaces wherein they experience their fragility and once that sets in you can see it manifest around the team and all that they lead and influence! Next time when you sit and listen to your boss, take a moment and try to read through the unsaid message and listen to the unmentioned whisper, perhaps your boss needs that extra cup of coffee with you more than you do!

I will leave you here, to explore, experience and think around leadership fragility and the experiences that you would have gathered through your working life; being a leader or by witnessing a leader, no matter what the context would have been, the fact will always remain that even Leaders are Fragile and they need help too!

Ciao for now, will be back soon with another article! In case you or your firm is looking out for Individual or team Coaching, write in to us today and we will be glad to help you!

Fogging out the re-calibration dilemma.

As communities come together in their won way to assess the extent of damage and start to pick up the pieces and look forward to re-build, a very important question which will be playing on almost everyone’s’ mind- right from the governments to the business tycoons to the ordinary person on the street who awaits the opening of a retail store so that the next pay check can be collected is “How do we now know something different about all that we always thought we knew!” and what do we do about it and how do we move things ahead from here! Well this short piece is about skimming through these dimensions and possibly decipher how things may play out as humanity emerges out of the shadows of a global melt down! So here we go!

Hopefully governments across the world by now have learned a valuable lesson that as the old saying in India goes- “Health is the only real Wealth” and unless nations and societies do not  makes a serious effort to invest adequately and proportionally to ensure wellness and health of its citizens, no matter how many nuclear bombs and missiles they have in their arsenal or how many billions of dollars or gold they have to throw to the world- all of this will become meaningless in a wink as it happened now! This time is a great opportunity for nations to reset their priorities towards investment in healthcare and developing societies and communities which are more healthy! The choice is clear; either governments incentivize building healthy living and working habits so that investment in hospitals is reduced or continue with the age old unhealthy habits and then spend billions and billions to build hospitals and pharma reteach and this then goes on endlessly like a never ending game of cat and mouse waiting for the next mistake to happen and then that allows all hell to break loose all over again!

Business and the big bad world of corporate rat race– well, I doubt if this aspect of human society will ever learn anything from what is unfolding- we may end up seeing more dumb start ups that will go on to sell and live at the expense of why continuing social distancing is the way ahead and why remote working is The way of Working and so on and so forth! If this nonsense s is not checked and put in place- The world will end up having more mentally sick people then the number of threatening viruses you can think of coming from the Corona family! It will do the world a lot good, if for one time businesses become a little more humanistic and develop and build ways of working which resonate with general wellness and create more space and value wherein roles and responsibility are tailored and made to benefit not only the business objectives but also live on to enrich the lives of the people involved in creating those activities! The pandemic has taught one major lesson- A global melt down scenario- in whatever form it comes- doesn’t and will never care if you are rich or poor- these events are great levelers- they will reset everything to a point and from there is a great opportunity for all societies and businesses either to build a more inclusive and human society which is more sensible and purpose driven or loop back to old capitalist and greedy way of driving the things- again furthering the proverbial “rat race” and “neck throat competition” philosophies which will end up looking so falsified and hollow even to begin thinking about in today’s; altered world scenario!

Individuals, depending on how the time of lock down was used or abused will emerge as their better or worse version when they hit the deck to work! Likewise their offices would have assessed and gauged their absence and work through the physical absence in terms of effectiveness and critical contribution; needless to say- there will calls taken and adjustments done! So if you have been one of those people who have been binge eating endlessly dipping into the tub of popcorn or chicken fingers and blessed with an endless supply of booze, well you know what- your long party may just come to an abrupt unpleasant end! On the other extreme end of the spectrum, if you have been one of those silent warriors who has been pushing through all the odds and have helped your client, got that payment and ensured you have stayed on top of your game irrespective of the odds of bad signals, bad support and challenges galore- you may have just helped yourself by staying relevant and by ensuring you have indeed been an asset when it mattered the  most! If you are anywhere between these extreme ends of the spectrum- one end of callousness and other end of being prompt and proactive- well depending on what kind of sector you work in and what is the extent of human value and dependence your sector has you will ether sail through or end up drowning!

Businesses that display a more humanistic approach and be more inclusive, giving and caring will have a greater advantage in times ahead, needless to say those who showed their ugly side and used this as garb to seek undue advantage wither by sacking people or reducing their payout will get their karma back in time – sooner then later and they will to realize that! More importantly however the centre of focus will be the Individual- What the lock down and work through isolation has done to people and how they have coped with either to emerge as strong as before or have metamorphosed themselves into something else for good or worse will also play a big role in either ensuring that their role in the larger game of an organisation survives to get more star attention or they simply vanish off the corporate radar for good- owing to their own inability to cope with the altered work environment! 

Individuals who have been wise to use their time to invest in themselves, will no doubt be rewarded more then anyone else, for it is through their detailed introspection and realizing the depths of their own self they will be able to contribute further and add innovatvely to the new changed world order either by being part of the government, business  or simply by being who they are it is these wonderful people who will set the tone for the next decade and beyond– For a change this will have nothing to do with opulence but everything to do with humanity- The ability of being able to sense and respond to the changed realities of the world in a more human way! 

These, I feel are the ways that the reset will play out across the world at time subtly and at other times in a more direct manner- but rest assured the re-calibration will happen and will be clear and vivid based on priorities set by individuals, businesses and governments who decide to move societies and nations in a direction aligned to their national priorities- the only silver lining being for a change people and humanity will be at the core of these strategies – beginning with global access to health and wellness and going further and beyond! 

I will leave you here, at peace with your isolation and hope you emerge stronger, wiser and more ready then ever so that as the dawn ushers in you know exactly what you are going to do next! Ciao for now, will be back soon with another article!

 

Post pandemic-Talent acquisition.

As unlikely as it may seem, but this worldwide lock down/ slow down necessitating a  reassessment of priorities at global, national and organisational levels will eventually impact the way we go about our lives in a more permanent way- in many ways, then one can imagine for now! This short piece is trying to see what will possibly change when it comes to organisations as they seek talent to meet the new challenges that seem to gather over the horizon ahead!

Depending on where you are on the world map now, either you have emerged out of a local lock down, or are in one in or will be entering into one! Likewise businesses have either started to count their damages, are trying to mange the situations day-to-day basis and doing the best they can for each instance or they are coming up with a business continuity plan to brace for the lock down coming their way! In all these factors, if there is any common thread that runs through (irrespective of the nature of business), it is – The Talent that the business has – the Intrinsic talent pool that an organisation has or that it is planning to build as soon as the situation becomes normal! This will be critical and vital not only for reclaiming business positions and accelerate growth but also to endure a stronger and much formidable resilience for organisations in times ahead when something like this hits next! So what can we expect- well read on…

Automation will get cautious- As strange as it may seem, but this will be a fact, organisations will be forced to look again at the human element and strike a balance between automation and availability of skilled and talented people to ensure that the show goes on even during tough times! Vocations like medical research, pharma research, doctors, paramedics and all businesses that are centered around people and have people at the core of their strategy would have by now understood one thing clearly- no matter what your balance sheet says- If you don’t have the right people during a crisis the balance sheet will continue with a same story which can eventually ending up writing off the business completely off the business horizon!Businesses and Organisations that have anything and everything to do with people- will have to switch their age hold talent acquisition strategies and ensure they have the right balance of experienced- amateur- bright stars and eccentric people at the right time and at the right places within the organisation! This may be an additional burden on the balance sheet of the organisation- but this is the only thing that will stand between the existence and wipe out of the firm!

Methodology of Talent Acquisition- This factor will also see a change, globally where we have a blend of hiring strategies which range from in-house talent acquisition teams to outsourced agencies which can use online -preset forms and test banks to filter and assess talents- well  you will be and should be surprised as these things will change a big deal and no matter who says what- the good old personal interview will be back to the forefront with the only aim of cross-checking and being sure completely that the hiring is right and this is what is needed-especially with regards to personality attributes! The essence of Human connect will be at the forefront, certainly this will also depend on how technically or even in general the interviewer is skilled to be able to make the best use of this opportunity- but well that’s a different story in itself! This person- to person connect will be to check more on the soft skills and other personality attributes more then the technical ones’ because technical things can always be trained and made good but if you have someone who wilts under pressure- well the the kind of investment needed to make that change- is simply beyond the investment capacity of an average organisation in times like these! Moreover as said earlier,the whole space around talent scouring will be wrapped around hiring personalities and attributes who can display specific behaviors whenever crisis hits next for the organisation so that the business runs as smoothly as possible with minimal or no disruption! Need a proof- well even in these times – just see around and think about two to three professions which are holding the fort for humanity- Law enforcement, healthcare workers  and aviation warriors- now what is common to all of them being selected into the profession that they have chosen- yes you got your answer- tough selection measures and training , training and training for instances like the ones’ that are unfolding right now! Trust me, if you run a big business and are always talking about the next 100 million dollars, it is professional attributes shown by these warriors that you want your team members to have! The whole selection process will move ahead to analyse and seek attributes that show steady resilience, patience, calmness and an ability to perform under pressure, certainly technical skills as demanded by a task will be of importance as well- and one more important thing- workplaces will become quieter- essentially you will be seeking people who are soft spoken, speak less and when they do speak- they wrap it up! Days ahead will be difficult for social butterflies in the office environments! 

The Turbulent talent pool- Two things discussed above become possible when we have the necessary  pool available from the immediate society. This fact brings to the forefront the quality of education and the state of educational facilities in a given society. Societies and nations where the quality of education and infrastructure is ready to rapidly develop and embrace new topics and add that to the skill set of the future professionals will see a better fit into the industry demands and this will provide the much needed edge over other competing markets ad players to emerge as a leader ion a given sector! This will also bring about a much needed change on how campus hiring are done and this will impact on how institutions are selecting aspirants for specialized courses- all in all, it will be certainly a step in the right directions- however, as the onus will  squarely shift to quality over quantity- everything in the value chain from education to campus hiring to final placements – the total cost of talent acquisition will see a rise and yes- this will again translate into a new way that organisations would like to operate in the future..which takes u to the next point!

Lean, Mean and Agile- A certain outcome that we all will witness is that businesses will become leaner- they will use a balance (of course will depend on the business as well). Irrespective whether they are process centric or people centric- they will work towards striking a balance between process automation and number of people (the whole idea will be to ensure every business has just enough and just the right people at the right levels and places)- This will over ride factors like age, gender and will solely rely on talent, skills, competence and experience that is needed and what one gets to the position! Organisations will want to move towards an ongoing arrangement with majority of workers – read variable term contracts and will only have critical and fixed assets as part of full time contracts- this will create a pattern wherein people will have to earn their way into a secured access to income- which will be completely driven upon individual competence and skill requirements of the employer! Finally many businesses will build in business resilience through managing and developing robust BCPs (business continuity plans) which will not only be multi-location but also will be across continents and will depend on the nature of business and importance of its operations!

The dilemma  of the talent!- Even as we discussed the various aspects about what scenarios may emerge- one important aspect and perhaps the most important one- The Talent! The talent- who is part of the societal fabric and during this pandemic- is up to something- either neutral and calm, anxious and nervous- or angry and frustrated- reactions can occur in many hues and colors! What exactly an individual has dealt with will go a long way to reinforce some belief systems that they have, while other may get broken apart and yet in few cases new belief systems may emerge-now which of them are right and wrong- is a very complicated call- and solely depends on the individual in that place- one person’s nectar can always end up being anothers’ poison! As businesses engage and start to interact with the talent available around- more and more interviews will end up leavening the interviewer drained and choked (unless they are skilled and wise enough) to know how to engage and deal with people as they emerge from a 21 day hibernation! The talent walking into the Interview room will be wearing layers and layers of psychological protective gear and unless the interviewer does not use the skills of interviewing which are able to build a connect with the talent across the table (possibly over a cup of coffee)- there will be instances of good talent being lost and incorrect talent getting hired! This would have been happening in the past too- but with the changed dynamics of businesses world over- these mistakes now- will end up doing far more damage then ever before! 

Well, knowing the limitations of a blog, I will leave you here, so that you may be able to reflect upon your own work arena and irrespective whether you hire talent or you are the talent- this is the time where, you must be aligning your future with clarity more then ever before- hopefully the isolation that you have already come out of , or are into or will be getting into one, will help you to do a comprehensive navigation check for your professional and personal life and by the time you are ready to rock again- you should be clear about the music you want to dance to and the discotheque that you want to be at!

Ciao for now, I will leave you here and will be back soon with another interesting piece with a more generic topic! Keep guessing! Like always should you want to suggest a topic, reach out to me and drop me a message! 

The complete circle!-A journey from Lockdown to Meltdown to Rising of the Phoenix.

Even as I muster enough courage to share with you; as I see the things- as they unfold- by the time I complete this article, there will be more hundreds of positive cases across the world- most of these people will survive and few of them will not be able to make it through it! This senseless loss of lives, coupled with an economic crisis unlike ever before- is in a way preparing humanity for something, that we have never been ready for and in all probability, every few years these instances may come back haunting with different scales and intensities as the world tries to re-adjust to a new order- An economic and geo-political order! This quick piece is to try and imagine how the next few months will unfold and possibly provide an anchor hold so that we know which way to steer the ship of our lives as we begin to move!– So let’s go!

By the time I am writing this article, China from where all this began, is already more or less back to normal- which implies that production lines are buzzing, people are working and it is a normal day in the nation! Well, I don’t have anything personal against them (apart from the tense diplomatic connect that India and China have always had), but being an Indian we need to take care and watch our neighbors! This pandemic is a classic case wherein a neighbor decided to do “pest” control which has gone horribly wrong and who these “pests” are; perhaps only time will tell- or may be the world may never know!  So as the instance moved ahead- the global community saw the initial stages as an internal matter of China and felt relaxed –To an extent that even WHO took time to go through the processes of definition – whether it should be an epidemic or a pandemic and by the time all these great leaders and wise people with all the cutting edge resources at their disposal realized what was unfolding- it was too late and eventually every member state of the UN finally has been hit by this pandemic! 194 nations have confirmed cases on their territories! This scale has never been the case earlier ever in recorded human history! This brings us to the next stage- The Lock Down

The concept of lock down is not new, during wars this is the first step that every nation will initiate so that all available national  resources of a nation are used for the defence or for attacking the other nation as the case may be! Makes sense- but with this pandemic – this decision- kept getting delayed- we may never know why!- and even as people were aware – to a reasonable extent that the virus was very aggressive and contagious with a greater affinity to the older or medically compromised population– nothing was done to flag it off- just imagine- with the first cases coming to light somewhere as early as December- even until March second week- international flights were operating! I mean which world leading organisation in the right frame of mind would not have instructed the IATA and ICAO to ground all airlines worldwide in February 2020 itself? Why drag it to such a point. To add to this- This initial delay also cascaded into allowing communities within nations to roam around their land- with no concern and  it was these two basic acts of neglect and disregard that have brought the world order to the stage where we are today! The lock downs also as matter of scientific validation  are effective only when they are done with some reason- like cases being reported from an area may be a borough, town or a city- in those cases lock down makes sense- but when you have not been able to manage a planned approach- panic sets in (even if you are a government) and you will take irrational steps which translate into nation wide lock downs! These in turn end up doing more damage economically – which far outweigh what the Virus could have done even in a worst case scenario! Especially when the Virus has a mortality rate less then 3%! Stage is set for the next step- The Meltdown!

Even before the pandemic set in the world all across- was jittery with massive trade wars compromising and threatening billions of dollars in the global market, with workers being laid off on an ongoing basis in developing worlds and with this getting more and more unpredictable , it was perhaps time that the world was racing ahead towards an economic re-boot! The whole promise of digital economy, again a core element of the global narrative (don’t forget digital money is no real money- it is just an electronic interface which is showing you a number which is being honored as long as the state is allows it!)and its aggressive push was always looking out for a big and bad excuse and this instance happens to be a perfect alibi! Confused- well, let me keep it simple- right now- if all citizens of any nation were to Q up and decide to withdraw all their money at one go , same time- any and every nation will simply fail as it will never have those many paper bills to provide everyone with what is being withdrawn! It is as simple and complicated as this! So what we can now expect in the days and months ahead? well read on…

The Meltdown stage will see many rapid developments, based on the laws of each nation- one common thread that you will eventually see coming out after this carnage will be that every sector (any sector for that matter) will be left with lesser then 5 or maximum 10 global players for those sectors. These will be the ones’ who will decide how they will shape their products and services from their respective zones and align them to the new ways that already have been planned by respective governments- most of them will wear a cloak of opaque transparency- you will be able to see only if you know what to look for! These business arrangements will then be the foundational step of humankind as a global community starts to play role to the larger conformity bias of the new developed and evolving societal order and those who will be found to be outliers will either be ejected or eliminated and that’s for sure- the people running these systems will want to run the way they have planned it and irrespective of the government’s will have and have always had the power to over-ride and manipulate governments the world over!These large scale behavioral changes brought about in human societies across will tend to shift focus of people from being the careless consumers that we have been for some time now to more mindful and responsible consumers- so as the dip in consumption happens- we will move into a space of rising costs of services and products- to meet custom needs and infrequent purchases! How this gets played out will depend on the type of government that each  nation has-more importantly in the garb of the pandemic- almost all nations have executed their own acts which in turn have given immense powers to the government of the day and power- is a double edged sword! During this stage of Meltdown- Human behavior will see alterations like never before- remember these lockdowns have been closer to 21 days and 21 days is the magic number to alter human habits- people will end up being more anxious- stress prone- resilient- calmer- aggressive- confident- depressed- all of these and many more such hues will emerge depending on how an individual is placed within a start of the society and what is the intrinsic strength that one has to deal with these global showdowns! Towards the end of the meltdown- when the conqueror and the vanquished become clear on the horizon- the remnants of this episode will begin to piece together the path ahead and it will be the proverbial Rising on the Phoenix that will follow next… 

The proverbial rising of the Phoenix will be slow, planned and designed to ensure that only those who qualify to be within the scheme of the things will be held on to- others who have not been able to conform to certain standards will be left out to defend for themselves ( In this will lie the seeds of the  next great global crisis!). In the following months, people will want to naturally break free and travel (because that will be the natural psychological trigger – which will help people again believe that they gain have regained control- there will be surging rush to travel (but all these travels will be majorly restricted to domestic arenas) and even as airlines companies merge and continue to be on borrowed time- as it were- the initial three- six months will see this- the really challenge will start after that as few sectors will be buyout- globally- which will be finance, travel, wellness,  healing, spiritual tourism,tourism and hospitality- leaving these aside practically everything to do around the consumer side- whether it is the FMCG or the FMCD or even the Automobile sectors will all see a downward spiral with an apparent no end to their crisis- A criss which has on a way of their own making!  Workers will have to make a choice to either seek monetary security and give up on aspirational attributes and agree to live life in a prescribed manner or create affluence by being a disruptor and challenge the establishment on an ongoing basis. Apart from this self-employed and  the business class will have toe sure they remain agile and nimble for overcoming all and any challenges that may come up  (which will indeed) with unpredictable speed and timing– this will be vital as businesses will be then necessitated to comply to fall and align with specific groups and sub-groups of the new business order (which will be sold to them as the the concept of “ease of business”) Altered behaviors will create a further rift between the affluent elements and class of the society and the deprived and the so- called middle income group will have to take call to either move upwards or decide to stay low! The whole world will seemingly move to a two class society based on economic affluence! Compound this with growing digitisation through digital currency and digital surveillance (which will be told is necessary because of what has happened) will be the final nail in the coffin of individual liberties world-wide and whether the governments of the day say it or not- Big Brother will always be watching you! I won’t dig deeper into this aspect because it will take us to another topic – which we will discuss some other day or other time!

I will cut my thoughts here for now, but the key takeaways, are somewhere mentioned above and hidden away in plain sight for you to think further and reflect upon; based on who you are what is that you want to alter, how and why and ensure that you will be able to stay relevant for the times ahead! This pandemic was the excuse that the member states were waiting for a re-boot- a re-boot to set new rules of engagements with each other and flex muscles at that level. Needless to say, we will be impacted at the levels where we are and we will need to choose how we flex and make the most of the emerging stations without breaking or exhausting ourselves- intellectually, emotionally and physically!

Given the limitations of a blog; I will leave you here with these thoughts for now, grab a drink and see how you lived through the Lockdown- how the Meltdown is impacting you and How you are preparing for the phase when the Phoenix begins to rise over your horizon and what you will do about it to ensure you ride the right wave and stay afloat for long times to come and prepare yourself for the next crisis- which at this very moment is being developed! More on that some other time!

Ciao for now, Stay at Home, Stay Safe, Always keep Social Distancing and importantly stay wise and don’t get killed by dumbness! Will catch up soon with another piece!