Masked smiles & Altered lives.

As ironical it may see, but we live in the age that we have no other choice but to wear that smile of ours, albeit masked, but we need to wear it anyways! The challenge- to be sure to smile at the right time by knowing the smiles behind the other masks! As organisations and societies emerge from the shadows of the pandemic, what is going to be very important is the re-connect that we bring about, person to person, how that re-connect happens will go a long way to decode how societies emerge- whether they are more cohesive then ever before- with an overdose of empathy or whether they deteriorate further and the society continues to be masked not only to keep the virus away, but also to keep humans away form each other! Join me here as we explore what’s unfolding and what is that we can and cannot, do about it!

All of us know this very archaic statement about “humans being social animals”- I guess this age old statement has all the words in the right order! The last one is perhaps the most crucial one that we keep on ignoring, that as humans we too are “animals”. Needless to say when the social fabric of societies undergoes unintended or at times crafted stretch beyond an allowable limit; we see the animal manifest within the societies that we move about. This animal element then could be the individual, the community as a whole or the leadership that directs and builds a pathway to that effect! How this helps or harms the construct of the evolving society is really another story, what I really want to discuss is what perhaps is evolving behind the masks and why that space is so very critical to manage and measure the altered lives that we will encounter as we move ahead!

Even as a layman, if you think about how we tend to connect and communicate, perhaps even before the spoken words- it’s often the smile that either welcomes us, keeps us at a distance or ensures we don’t waste our time in the place that we have found ourselves in! That is the power of the smile- a crooked thing which apparently sets everything straight! Now with that formidable (and in some cases even infectious) smile staying hidden behind the veil of the mask- it’s going to be anyone’s guess what the encounters of the future are going to end up like! In all probability people will resign themselves to the virtual smiles through the digital connect of video calls, rather than the earlier in-person warmth! Sure enough, the smile is but a component of human interaction and not the complete interaction so why bother if that’s masked? Well if you want to learn more, do get in touch with an expert for Non-Verbal Communication or someone who excels at Body Language and they will be better equipped to tell you the art and science of what happens when people cloak themselves up and we are unable to read the vital cues- sure, no one will possibly get killed- but given the diminishing intelligence that people have- you never know!

Go back to your normal working day, perhaps some time last year, before all this nonsense of the pandemic crept up- what do you see, rush hour hustle to reach your office or business headquarters, that pooled cab, those conversations, those jokes, that stiff upper lip- which was possibly cracked opened by another smile from a perfect stranger on the subway, that laughter and those moments of stress through the meetings- which were well read and relaxed by a ill times joke- all these and many such instances were only possible because all the cues were given away by the presence or absence of a smile! Certainly wearing a mask, in the given context is vital to ensure you still remain in the present and don’t figure as a number in some morbid list, but with the masks on, and the decoding becoming tougher by the day, as people get more and more tough business situations to deal with- what’s going to manifest is primarily more and more curtailed, truncated conversations- limited engagements- which are just to the point of meeting business objectives and that’s about it! This will leave out the human completely and knowingly or unknowingly each one of us will become a part of this- cyborg kind of setting wherein our conversations increasingly become limited, referring to spread sheet column numbers, diagrams, percentages, etc. etc. and no one seems to be bothered about what’s happening within the person with whom they are engaging- good or bad- intentional or unintentional- well contexts can be many and reasons too could be valid or invalid- but what is certain is that, these engagements will end up stamping out the smile and remain focused on the masks rather then the smile behind will leave and this will eventually leave an unalterable mark on the development and engagement of human collaboration in the times ahead! For some sectors it may help, yet for other it may harm progressively stalling the spirit of collaboration, trust, interdependence which are vital for a few things, no matter how much automated we are or aspire ton be! So how do we go about this? Can this be stopped? How do we cope with this?

To begin with the earlier we realise, as Individuals, Societies,Communities that the whole essence of being a human is about being together and for each other- is when this menace can be altered and we can rescue humanity from being turned into a primitive level of cyborgs wherein all of us just end up being extensions of our digital presence by work, position or influence! For this to happen, we need to see what seems to be cloaked away in plain sight! We have been told about wearing the mask- sure enough do it- but no one asked you not to smile- no one asked you to become curt- no one asked you to loose that warmth in your voice- so re-create that- so what if its all coming from the filter of the mask- so be it- put that extra pep in the effort and ensure that your personality and it’s vibrancy is able to come out shining through the physical mask and that physical mask doesn’t end up becoming a psychological mask that subdues your brain, your power to assert, communicate and express yourself- don’t ever allow that to happen because no one is asking you to do that and no one will ever nor can anyone ever! This clarity of knowing that physicality of the mask to cover and protect you has and cannot have any bearing on your ability to express and assert yourself is of fundamental importance! The human brain is a little funny, the moment you create imagery and demonstrative influences around it- the mind games begin and then the whole response or reactive mechanism is nothing but how strong you rationalization, scientific approach and common-sense is! The moment you unwittingly add even the smallest element of emotion to this unfolding drama, all hell will break loose and you will end up not only masking your face, but also your mind and your ability to think!, playing straight into the hands of those who are possibly directing your society right now!

So, to keep it simple, remember your faces is masked not you! The more you succumb to the emotional melodrama through the forced down narratives chances are that you will end up thinking or rather begin to direct your ability to think in the direction which serves the interest of everyone else but yourself and you will just go on to prove the points like a few of the social influencers are trying to right now- like you know, “work form home” is awesome, “sabbatical is a great time” and so on and so forth! Remember, we are in midst of not only a pandemic, but a global reset and all the unfolding narratives that you see near and far- are all competing for only one thing- no not the cure for the pandemic- but for deciding the direction of the altered society as it emerges out of this pandemic! Think about it- do you really think that it would have taken a pandemic for global MNCs to spare a few dollars on home furniture and ask employees to work from home? Wouldn’t it have saved them millions of dollars by not having to pay rents or build those awesome buildings with great infrastructure to begin with (which they sold so often & so brashly as they attracted youngsters at campuses and in the competing firms to come and work from them)? Think! So what’s the plan? Read on!

Being a blog, I wouldn’t want to get into the intricate details about what the social directors aim to do and why, whether thats right or wrong, that’s not the point! The whole point is to tell you all just one thing, guard your face but unleash your smile! Even if you are masked, when you smile, the mask will give away that vital cue and that is the essence of being human and being connected with each other- to look after each others’ back and collaborate as we navigate the uncertain times! If you ask me, this time that we are witnessing is the modern equivalent of the ice age, unless we stay connected, communicative and wise, our individual weaknesses will end up empowering the greed of a few to stall our creative abilities and take away the very freedom that we cherish so much to be who we are by exercising the choices that we have- in the society that we live about!

Altered behaviors, will sure enough be there and we may alter our behaviors as we go along, nothing to complain about that bit, but what is essential and fundamental is that any and all altered behaviour must be a result of our human connect and the empathy that we hold within and not because of some social dictate that has been pushed down our throats! Take a moment and read again, if you need to, but this is the most fundamental difference and this alone will decide if societies will progress or regress they come out of this pandemic! Our choices and ability to choose have to remain intact as they weer before, as I keep saying our face is masked not our mind- as long as you remember this one thin- rest assured all your actions will be aligned to the right path of individual progress and when many of us do this, society will move ins a directions which serves the greater good to many rather then ending up serving a few and short changing ourselves in the bargain!

So, if you ask me, what are my final words here, keep that warmth glowing behind that mask- your face may be covered but nor are your eyes and neither is your mind- let that smile flow as it normally does, let the eyes express and the voice radiate the warmth and genuineness that you have for your fellow humans! Unless we make a resolve to stay connected even as we adorn the masks, re-connecting anytime in the future will be too little too late- because by then we risk ending up becoming a complete digital extension of that video meeting room ID number and everything human about us will be at a grave risk!

I leave you here, with these thoughts, urging you to wear your smile (albeit behind your mask) and always remember: That human connect is vital and no matter who says what, don’t let anyone mask your thinking and your mind- for there resides the power to change your today and your tomorrow!

Ciao for now, will be back soon with another one! Until then stay safe, and smile! 🙂

The Work From Home pandemic!

I know you may think, I am out of my mind, but trust me, when I say the next challenges pertaining to human creativity , collaboration and trust are all going to arise from this so -called magic bullet of work-from-home! Join me here as we try to gauge what is perhaps greatly amiss and why what’s missing here will eventually end up causing the next pandemic with connotations spanning the mental health, financial health and work health of individuals and corporations world over! So here we go!

As the virus came calling, governments did what humans are great at doing- imitation- yes imitate what’s happening with the other nation; so as one nation locked down, so did others- well not to blame anyone for so much little was even known as things started to go from bad to worse and by the time people knew what had to be done and there was too much of cheese all over the place to avoid people from tripping, falling and breaking their bones- so the holy answer to all problems became the lock down and with that piece of unwarranted medical harakiri came the second unintended consequence of “work from home”!

People forgot in no time,even their ability to think and see how suddenly, just because the law of the land said so,working from home became fine! It is the same company perhaps, which would have made you move houses so that you could cut the traffic and reach on time, perhaps it is the very same firm which said, the offer letter could be given only if you stayed within a 10 mile radius and can make it ot the office on time, these are the very same offices which cut your leaves, salaries because you clocked in ten minutes late , three times over in a month just as recently as a few months back, now they all seemed to be just fine- for them- even as your privacy and peace at home has been plundered, looted and laid threadbare- whether it is that pet calling for you attention, that maid coming in at the critical moment through you presentation or the small kid who simply doesn’t understand what the parent is doing toying around with an electronic gadget- all and many such more minute scenarios are laying the foundation for your next disaster in the making and if you are not careful, the next one will even shame the virus- because the next challenge coming your way will be more personal- created by you and can only be solved by you!

To begin with, let’s try to understand what has actually happened! One fine day, your organisation was informed it’s not business as usual- like many others you too rejoiced with the thought of being able to work in your pyjamas and seem cool- to post snaps from your kitchen and show your superhuman skills of being able to work at home and for office at the same time- well this was the first checkmate- you just proved to your firm that the work given by your firm- and the price at which it was given to you doesn’t seem to make any sense- so as a consequence- your work-from-home hours suddenly started to stretch beyond your levels of comfort and sanity- so that now forget the kitchen you also find it a challenge to relieve yourself! Add to this the next layer of complication that gets added when you have more number of family members “working from home”- conversations overlap, conversations are overheard, jokes become a pain point and tonality becomes a point of debate- next any remaining confidentiality- whether its that email to your colleague., vendor or boss- doesn’t miss the attention of the other members and often your emails will be spell checked and langage refined- finally at some point your people from office will know- you have got a communication expert sitting by you helping you counter your one more incompetence which now lies more exposed than ever!

Likewise there will be countless odditties that will come to the forefront and few of them will many a times not what you had been saying all the while to the people with whom you worked at the workplace and now that they have intruded your private space- well the sad fact is there is no place to go further and create ambiguity- so what does this to the trust between people? Well as colleagues you have mental images and comfort evolved dealing with specific individuals- not everyone you know makes you equally comfortable hence- you tell what you think is the level of comfort for both of you- but with this private space intrusion there is a new level of problem- a lot of people come to know what you have perhaps not told- because it may not have been necessary- or required or because you didn’t want to- in any case what that ends up doing (which again is unwarranted) is erodes a small amount of trust and once this process starts, trust me there is no going back and it’s just a matter of time that you will see so-called team re-alignments and working dynamics change and in extreme cases people shuffled across the board and in a few other case ejected from the system! All simply because your privacy got intruded and you really had not planned for this shit coming your way!

To all this drama when you add multiple stakeholders and also add the other work-from-home members from your residence (now which resembles kind of a public arena-because of the kind of activities that seem to start at 8am and end only around midnight!) the chaos and confusion only adds up and in some cases is bad enough to drive you crazy enough to either share some unpleasant exchanges with the people in the zone or simply hang up your boots and say a hasty goodbye to what would have otherwise been a smooth career pathway- the one that you had aspired for and set out to achieve right from your college days! So what’s really happening here? Is there a way out of this and way to manage this? How long will this go on and what’s really the matter- the work or you?

Let’s start from the beginning! Do you remember few of the conversations that you had when you took up this job (which has now intruded into your privacy)? Yes, topics like- work-life-balance, respect for private time, no calls or emails on holidays and weekends, why you must move closer so that you can commute and be in the office! Why the office discourages working from home- because they respect your privacy! and now this very office is advocating the very opposite of all that was said and agreed upon- why? The Virus- not at all- you see, global businesses, whether you are selling donuts or some high end jwellery have been under stress even before the pandemic broke out and globally the capitalists led- world of corporate blue collared elites have been waiting for an opportunity to correct the systemic wrongs and the pandemic just happened to be the blessing in disguise that they were ecer waiting for! This once in a lifetime opportunity gave them the reason to dishonour their corporate lease agreements, defer payments to vendors and staff indefinitely (unless in few nations where in the governments intervened and set the rules of engagement – to salvage some sanity), get even with the governments of the day to extract deep discounting for the next few years so on and so forth, not to forget the reset of their banking terms and conditions (the corporate ones- even as at an individual levels you still get hounded by debt collection calls!) So you see, the real thing about asking you to work from home is the least interest of your safety- but in the larger interest of corporate finance and the compulsions that go around with the nexus of business and politics the world over- nothing to say good about and nothing to whine- because neither I am the business nor the government! and you ended up thinking the work-from-home- intrusion to your privacy was a sacrifice that you are doing for upholding your company! Well keep thinking that way- and wait for the next nightmare!

The other serious level problem that has happened is that as individuals begin working connected through distributed spaces- human brain the way it is- trust erodes rapidly and you add a personality angle to it, this differentiating rate of trust erosion for all the right and wrong reasons helps accelerate the fall of teams and bring in the “new order”- read creating lean teams as the new need of the day- thereby kicking in pay cuts and job losses- each and every aspect of this is linked to the innocent looking solution of “work-from-home”! The things that help this, are the ability to track meticulously- time everything to the nth second and no more- lobby meetings, board room chats and walk around the office so the sudden addition of a 60-80 minutes of additional time through the day- ironically enough ends up making you look more non-productive than ever before and you too begin to loose a grip as the normal way of planning does not help as work seems to get over sooner than you think and as the battle to prove efficiency amongst colleagues takes centre stage- each one send sup undoing the other one and eventually create enough fluidity so that when the time comes- all are swept away in one masterstroke of team realignment! The only way that individuals hope that the organization still holds interest in them is by understanding if their home-office furniture ordered is coming in or not! I mean really! So is there anything that we can do, if this is all a game cast at the upper crest of societies and nations, do we stand a chance?

Well, as history says, when the war is with the system, you need to be in the system to beat the system or develop and evolve it, never has anyone been able to alter the course of history by staying aloof, unaffected or away from it! The fact remains that even as we engage and present ourselves to work with corporates or business houses- irrespective how experienced or inexperienced you are- you need to have your own intrinsic non-negotiable terms and conditions! Like all offices have a office rule book or a manual or better still a code of work , you too need to come up with a code book for your life- I mean, after all isn’t that the most important thing that you should ever be bothered about? Something that core and intrinsic, because when all else and everyone leaves you at some point in time- which they will certainly do- what stands with you apart from your shadow will be the core values systems and the intrinsic systems that construct and make you who you are! This, my friend is the essence of being able to stand firmly and face all the storms and high waves that may ever come your way- by harnessing the strength of who you are and for that to happen you need to be connected within and know yourself as well as you know the vocation that you pursue nor the people who matter you! Once you have cracked this essential adb vital code, rest assured, there could be a hundred more vurusses coming your way, the next time an organization asks you to work-from- home,you will know what is coming your way and chances are you’ll either insist to work form office or politely ask them to get in touch with you once the offices reopen! Exposing your private life for the capitalist greed of businesses and politicians is the last thing that you should ever do- this is similar to a soldier allowing spies into the nation! Think about it! Is anything really worth it -at the cost of peace, harmony and the wellbeing of the core unit that you represent in the society- the family that you have!

The work-from-home pandemic is the greatest illusion and perhaps even more dangerous than the virus, the virus will eventually will be tamed- there be vaccines and solutions through medical interventions, but the pandemic of work-from-home if allowed to get a foothold- will end up eroding the basic functional units of the societies the world over- these units could be families- small or large, could be partners living together, could be friends, or good people working on something bigger and better together! All of it will be lost to be enslaved to the greed of the growing capitalist clut with or without collusion of the political class of the day! The only way through this and to stem this, is by knowing who you are, what your value systems are and very importantly having the courage to say No- when enough is enough and guarding your private zone with every ounce of courage that you have!

I leave you here with these thoughts, for you to reflect, what your experiences have been and possibly urging you to create a blueprint for yourself and the unit that you hold close to you- so that you guard yourself from the next attack that may come your way disguised as yet another some new way of living or working!

Ciao for now, grab that coffee and I will be back soon with another article!

Decoding “ism’s”: Why they work & why they don’t!

Now, before you start making any judgment about what this article perhaps may suggest or not and what my take on the issue of “ism’s” is- well none of this really matters- what is important and what this article deals with are the observed facts – The things as we see and what is the best we can do with what we experience either by accepting, rejecting or remaining indifferent to all those “ism’s” around us! So let’s roll by starting to understand what and who these “ism’s” are!

No matter where you work or who works for you (if you have your own business), which nation you come from, what society you live in- “ism” is a phenomenon which is perhaps as old as human civilization itself! “Ism’s” stands for – groupism, nepotism, favoritism so on and so forth and also makes it presence felt through despise, neglect, indifference and behavioral non-acknowledgement! Like everything else with humanity- by itself – none of the attributes are harmful to cause any serious damage- When these are applied and work in a directed manner, setting off a cascade of imbalances -which more often than not end up harming more people than it is meant to help the few that adhere to the set of the operating “ism” that all hell breaks loose!

Consider this case, say you are a powerful politician with an immense sway and acceptance among the citizenry that worships you like a demi-God. After serving long, your time has come to hang up your boots and offer that position to someone else who can further your legacy- you have a set of loyal workers who have been with you through the years and you have your own kid- that has been showing promise- not necessarily the best of the best among your party (group) what choice do you make? Go by merit strictly- shunning away your own blood- to have a face off at the family dinner table every evening? or stand solidly behind- project your heir to the chair and ask your group members to swear allegiance to the new upcoming order and awarding them with what they want and what you can for this kind act! Well, depending on which part of the globe you are- irrespective of the decision you take- whether you go ahead with your party nominated leaders or place your heir to the chair- you will always be accused of practicing nepotism! This is is the fact of being nepotistic and furthering nepotism- but the counter-point is equally important! Park your thoughts on this politician’s case and we will revisit this towards the end!

I am sure you would have paid a visit to the doctor- at least for some reason- if not for yourself- for someone that you know- possibly for someone you care- What did you do-when you had to make that life changing decision of entrusting your life or the life of someone you value in the hands of a doctor for a major surgery? Did you go by the medical school grades of the doctor? His legacy? His family name and history?What was it? Chances are- if you come from a place like India- where the concept of “Family Doctor’s” is still alive you have generations of families aligned to generations of healers/doctors all for a good reason- that ability to heal and cure runs in their lineage! Well- you may call this unscientific bullshit- perhaps it is- but it works! The chances are that when you want to trust a doctor with your open heart on the operating table- you will find it more comforting to know that the doctor comes from a family of surgeons rather than having a dude who walked out of a medical school last summer with a gold medal! So at times- nepotism is the only pivot of hope, likewise you have lawyers/advocates. Surely- the Jr. Doctor- may not be as sharp as the Sr. Doc in the family line- well that applies to you as well! isn’t it! Intellectual degeneration is the hallmark of humanity and the ability to even retain the same level of intellect as the previous generation is a “wow” moment in today’s era!

Now let’s examine what plays out in the professional settings! Consider this, you have through sheer hard work set up a multi billion dollar empire or perhaps even a million dollar business- it’s time for you to retire- what are the chances that you want to promote that Executive over your own kids and place them on the Directorship of the firm thereby giving them almost the ownership of the firm- Simply because they excelled at their work? not to forget the fact that for all that they have contributed to the firm, they have been rewarded all along with perks and salary for the same all the way? or Do you place your kid on the board and ensure that the “A” team sticks together and follows the rule book by listening to the chair- no matter who is on it! In yet another setting it could be all about that odd film or that web series you want to make with millions at stake and investors gunning for your blood- should it fail, you are toast- what do you do? Go with the safe cast and crew to ensure the project is completed in time and there is a greater awareness and chances of recovering the investments or go ahead by experimenting with new faces and unknown technical teams- just to follow your passion of doing something unique and fresh? Well if that scores a goal- you will remain to tell the story- else you will be in all probability evaluating your options of survival! So does this mean that “ism’s” are here to stay and there is no way around that? Well the answer is Yes and No- Yes- “ism’s will stay as long as humanity walks on this planet and No you don’t have to suffer on account of “ism’s if you don’t want the profits that come with it!- How is that done- well read on!

The safest way and perhaps the only way to tackle and deal with the “ism’s” is to be fiercely self-aware and know more about yourself than you know about the world around you! You see the power to destroy/create or get broken or build comes from within- within each of us- unless you don’t individually allow or empower another person to impact/ effect your thinking and who you are- You are safe and can deal with “ism’s” either by embracing them- be a part of the gang-play your role for a while as long as you are comfortable and gracefully exit when the time comes- like most of them do- without bring bridges and maintaining social relevance! The other way is to Accept “ism’s” is – See them as they are and don’t get entrapped or allured by their power and temptation and continue with your track and approach – Knowing well that your trim levels will arrive much faster and quicker and that you will be eventually ejected from the system earlier than other’s irrespective of what your potential is and whether you are valuable or useless to the people and the set up that you are aligned with! This second approach provides the bedrock to create a formidable seed to downplay “ism’s” and that approach is of “Authoring your own story”. As an option perhaps, not many will be able to exercise this, unless they are ably supported by family and people who matter and care for who “You” are and this scarcity makes this tribe even more ingenious! This is the place that breeds innovators, world-class artists, experts in various fields- from culinary to medicine, from engineering to design! Once you arrive in this space of being able to create and craft your present for a future of your choice- You become indifferent to all the prevailing “ism’s” around you and ironically enough as you taste success- these very “ism’s” will come searching for you to again allure you to their clan so that they can keep harvesting on the exploits of the genius thinking that you offer to the world- by claiming that you belong to their “ism”! So you see finally even success crafted and created by your own merit will draw you back to something that you were escaping- The only difference being that this time- You control the pack and You get to decide when Enough is Enough and no matter what you say or do- Your Indifference – becomes your greatest asset- since you have already learnt the act and craft to create and survive without any “ism” around you!

Being a coach, we learn dealing through our experience with people- The only singular truth that remains is – the fact that- Each individual’s truth is a their own reality to which they will always remain glued- the depth and spread of that truth either makes them all encompassing or self-limiting! There is nothing right or wrong about “ism’s” how we deal with it and what approach we take to deal with it- either makes “ism” work for us and help us or makes it works against us to harm us! The human mind, being what it is- through your life time- at one point the “ism” will your vital need – pivoting on your existence and yet at another time as your purpose is served, you will despise and reject that very “ism” as it never existed! Nothing right and nothing wrong about it! The only important thing being- don’t plan your life aligned to “ism’s- that is a fatal fallacy and can wreak havoc with even the most intelligent minds! As long as you stay focused within and know who “You” are and learn to manage that bit- all else can be dealt with later!

I will leave you with these thoughts for now, to perhaps re-evaluate your priorities and see whether you are entrapped/ fostering or staying indifferent to the “ism’s” around your fragile life!

Ciao for now, will be back soon with another article! keep those mails coming in and do let me know what next you would like to read about!