The Leadership Quotient.

You may be the best and there may be no doubt about that bit, but all that greatness and being the best will go in vain, unless you have a progressive and well defined “Leadership Quotient” to bank upon at your foundation! Join me here as we explore around this concept and try to embrace a singular fact that leadership has nothing to with what your business card says, but has everything to do with you!

The biggest fallacy about leadership is that people tend to wait for someone to ask them to lead and more importantly all that managerial direction is often and always mis-interpreted to be leadership! Like many of the great masters who have been advocates on Leadership has said time and again, leadership is all about – being a leader and no matter who you are, what you can do and not do, the fact is that leadership can be practiced and furthered even in the smallest way- that may seem trivial for a someone else, but that same act can be empowering and encouraging for the other person! This is the essence of leadership- it always start from you and unless you don’t take charge for yourself and decide to lead your life, why would anyone else ever want to collaborate and walk alongside you, forget about having followers and people being drawn to you by inspiration!

People have always argued and debated about leadership being in the blood or whether it can be developed- well, if you ask, me like anything and everything else, you can embrace and develop leadership as a trait- but if you are also blessed by a natural affinity for it- then the chances of one being a success story at leadership are far more amplified! (or should I say instances of errors of judgement for practicing leadership are reduced!). So, now, on to the million dollar question, how do you know, if you are a leader or how much of leadership you have with you? How do you go about deciphering the leadership quotient? How do you deploy and how do you ensure it doesn’t get lost? Well, let’s go!

Unlike, enrolling for that costly weekend seminar or that workshop, or that psychometric test (sure they do play a role, but I will come to all of that later), revisit your childhood- yes, childhood, I mean when you were still malleable and ductile enough to be stretched by imagination and flexible enough to adjust (especially when you thought it was uncomfortable!) If you spend good enough time reminiscing your childhood memories (unless you too have a lost memory problem- like the one I do!), you will come across multiple instances of that fabled “first time” and when you begin to sieve through those “first times” you will start to see a pattern emerge- this pattern is about what your natural behaviour is and what is that you are comfortable- leading (to what extent and when and for what) and comfortable following or collaborating (again to what extent , when and for what). This proportion and frequency is what determines what is that triggers you to stand up and lead and what is that triggers you to collaborate or follow others. The in-depth deciphering around this fundamental aspect will further begin to throw light about what parts of your life you want to lead more over the others! People often feel leadership, is about taking all the decisions all the time and the fact is that nothing could be more away from the truth! Leadership is about taking those decisive stances when that moment arrives, it is about leading what matters and leading when only you can and you have to- because only your way of leadership is the answer to resolve that challenge at hand! This is the space where iconic stories about leaders get built and a whole new cult of followership is born- aligned to this unique new style or practise of leadership which has is nothing more or nothing less than the personification of who you are! Effective Leadership is always the Leader in Action- It is the personification of who you are in action!

So, to drive the point here, your leadership is about the choices that you make with regards to when you want to lead and when you want to be by the sides! It is about making those meaningful choices which then go on to define you- through your practise of leadership and this is what is the essence of the “Leadership Quotient”. The Leadership Quotient, if you ask me is not about a specific metric that can be measured rather it is an observation and assessment in terms of what makes your leadership practise great and when does it fail! You see, as you you choose what to lead and what not to lead, if you end up erring by making some weird choices, you will start to see your leadership decline and falter, this faltering will not be because you aren’t a leader or you aren’t capable of leading, but rather, because you made a choice to lead something that you aren’t great at leading! let me explain!

Let me take you back to your childhood, identify that one instance when leading gave you an immense high! It could be leading that debate competition, that sports team, or acing that quiz, it could be that rattling off numbers and wining a competition or it could be acing the class and leading your way to win the annual award- and now zoom back into your now and just run through the recent examples of when you think you lead well, really well! Do you see a connection, you possibly will! Leaders always lead exceptionally well on matters that they are intrinsically hardwired into- who they are, that is when leadership personifies and that is when magic happens, simply because you are playing to your natural strength of who you are, when you lead on aspects that are acquired and not natural to you, is when your ability to lead will drop from being great to good and this is where you will find majority of the corporate managers- who are actually good and perhaps great at directing- but average when it comes to the ability to lead!

There is also another bit that plays a vital role in impacting the leadership quotient and that is about the contextual settings! You see as long as the contextual settings are aligned to what your natural strength to lead is, you will see it easy to go further and wide, on the contrary, if you are coerced into leading that isn’t natural to you and if anther layer of competing context is applied by virtue of the settings around you, needless to say, that leadership assignment will seem to be like a boulder around the neck rather being a jewel adorning the crown of your professional achievements! So what is leadership quotient all about actually? What is the path to take and when do you know, something is not going the way it should and that you should pull those brakes!

Well, leadership quotient, as I said earlier is a personification of who you are and all that comes to you naturally to lead and sustain helped by supportive contextual settings! When each of these elements align aptly and you are adequately empowered that is when you get to deploy and utilize your leadership to the maximum potential and thereby your quotient will sail higher than the rest around you! Likewise, when any of these factors falter, they will tend to be a drag, that is when you will experience a drag towards deploying your leadership and eventually will find it more and more complicated to lead yourself, let alone others!

The trick to sail high on leadership quotient, is to play it to your natural fields that you can lead effortlessly, next, if that is not a choice, than make the acquired ones’ as naturally aligned to yourself as much as possible and work towards making the contextual settings fall around in alignment with the purpose of you active leadership! Sure enough, not all leaders get to experience high leadership quotient all through their leadership, but the essence lies in increasing the frequency of all that blends in to enhance your leadership quotient- the ability to deliver, in a sustained manner over a long timelines, playing on your strengths- natural or acquired by ensuring that the contextual settings align and work to further your cause!

So, final words if you ask me, I would say this, Leadership Quotient is all about practicing leadership in a way that personifies who you are and practicing it in an area that is natural to you, if not that than in a field which you can embrace as your own and while doing all of that ensuring that all the other variables around align to empower and further your cause so that your Leadership stands out as a shining example about, “How Leadership must be” and that is what the essence of being high on the Leadership Quotient is all about!

Leadership begins with you and so does it rise and fall with you! Leadership is but a personification of who You are and resonates in action all that you are and all that you stand up for and stand against for! High Leadership Quotient is a recognition of the Leader within you, whether you are busy leading yourself or an organization, how well you do it or will do it, is what the leadership quotient is all about!

I leave you with these thoughts for now, urging you to engage with yourself to begin with and assess, how high you think you are or want to be on the Leadership Quotient and what is that you want to do next to take that to the level- where you can say that- You have arrived as a Leader- that You always wanted to be!

Ciao for now, will be back soon with another article, until then stay safe and stay wise!

The cost of leadership.

Everyone wants to lead and everyone has an opinion (valid or not) about the leader that they see, everyone concurs that they, are better, smarter and more able than their leaders (especially when it comes to the political or community space), whereas the fact remains that, none of this is really true, authentic or accurate- for the Leaders alone knows what holding on to that leadership position has cost them- the untold saga of sacrifices, decisions going wrong and being coerced to choose between the evil and the lesser evil! Join me here as we try to decipher what plays on the mind of the leader as they sieve through multiple decisions that they must take, to continue leading what they lead and ensuring that all the stakeholders are safe, secure and the greater good is served over everything else at all times!

To begin with, one needs to understand that Leadership and Leaders are quite different from Mangers and the Bosses that you come across every now and then, Good Leader by default make great managers or bosses- that is what leading is all about, however the converse is not true! To that effect we must know what leadership and leading is all about! Sure enough there are volumes and volumes written by experts who have worked in the area of leadership and leading teams, but if you were to condense all of that and try to decipher what is the essence of leadership- it will eventually come down to a few things, like Leaders are courageous, vulnerable, rooted yet able to soar high and apart from many other things they are, they connect heart to heart and lead from the heart, creating more leaders then followers! Certainly Leadership experts, will add more aspects to what goes on to define what leading is and what leadership is, but since this is a blog, having the limitations, I will not dive further into this space, but now move ahead into what we are here to discuss- the cost of leadership!

Ask any Leader, that you come across and you will at an instant notice, leadership or leading people, is nothing like the way it is marketed or the way fables are written around it to motivate and inspire people! Leaders & their Leadership comes often with an intense and intimate cost; which rarely leaders will admit in the open- whether the costs of their leadership is the price paid by their family, their health or simply the acrimonious contextual settings that they operate in (based on the society that are in); every and all leadership comes at a cost! These costs at times outweigh the brief of the what is been lead and at times, the greatness of that position, makes any cost look too trivial and leaders keep pushing ahead to serve and lead upon what they have embarked! Let me explain!

Consider this, let’s say you are a leader (not a manager) and are given the task to lead a faltering organisation and get it back on it’s feet, given the fact, you are a leader, you will get it done, you may take a few months, a few years, perhaps a decade- based on what the organisation is, how complex the challenge is, but you will persevere, stay put and deliver- that’s what leadership is all about, isn’t it! Now, add a little twist to this, say while getting this assignment, if you were told that, you know what, by the time you finish getting this done and dusted, you will have probably increased blood sugars, an enhanced blood pressure and added waist line and you can meet your family only once a year- now- – what do you think will happen? What would have you done? This is the point where every leader evaluates- and rightly so- this is that moment which every leader undergoes before saying “Yes” to any assignment that comes their way- this evaluation of what is at stake- what is the cost to be paid and who will it involve is what plays on the Leader’s mind and sure enough, once this is settled the Leader’s are quick to start with the business and hit the ground. Now if you want to raise the stakes higher, how about if you are given the chance and choice to lead you nation? Feel the shivers? Based on where you are on the planet and whether you are dealing with millions in a multicultural society with sharp ideologies or in a bipolar society which just thinks the society and the world is either black or white!, You have a touch assignment and then start adding up layers of diplomacy, political prudence, media glare, intragroup rivalry, opposition pressures, international alignments and yes that ever looming threat being the person on the chair! You still want to lead? You see, it is very easy to give opinions and say things about people in power or in general about leaders- but if you only knew the cost that have paid to be where they- you will have a rethink before you race to say anything to them either appreciating or criticizing them! You may want to say, but that’s what they have signed up for!

Sure enough, Leaders do sign up for challenges around the work and for leading people and holding them together as they achieve goals that they have been entrusted with; but Leaders never sign up for the price that they at times end up paying which can far outweigh anything & everything that they would have signed up for! Like the earlier example, if you were to take up an assignment knowing your health will be irreversibly damaged- well then your move actually puts a whole big question mark on your leadership competence- Simply because Leadership is not Suicidal! If you were to say yes and go ahead with that corporate offer to lead compromising and damaging your own health, rest assured you will end up rubbing the same down through the team and the consequence would be higher medical bills for the organization to settle, increased health related absenteeism and in that rare event death on the job!

Leadership is raw, painful, thankless, invisible yet omnipresent, rewarding and fulfilling- the real leader knows the way to find the right essence between being an eccentric genius and a soft spoken suave presence. Often than not the real cost of leadership is never seen in the open and except for that small inner circle of the leader, hardly ever will everyone know the multiple battles and jugglery that the leader undertakes just to ensure that the team still has their job in the month ahead and your salary cheque will reach you as it should! Often the biggest misconception is that the “Corner Office” people have nothing to do, just go on for endless lunch meetings and evening catch up’s on the way back home!

What people miss out is that, it’s these very lunch meetings that usher in the promise of a sustained lunch for all the people that the Leader leads and the meetings on the way back, suddenly extend robbing them away of their family time, more than anyone else! Given the construct of the culture that we have and the working associations and equations, Leaders will rarely open up to tell you how they felt nervous before the client said or whispered that “yes” over lunch, neither will they tell you what kind of ruckus that they had to face, simply because they could not attend their kids school function…the list is endless and this selfless sacrifices, measured and done on a daily basis, is what Leaders face!

Whether you lead as a doctor, a cop, a defence warrior, a corporate head honcho, or you are that next big start up success story- you could be any of these or you could be as simply as leading yourself and you will see even the effort to lead yourself too comes at a cost and the cost that you pay to lead yourself is the time you waste/invest in creating greater value for yourself to become a better version what will be relevant in the approaching tomorrow! Every Leader starts by Leading themselves first! It really doesn’t matter what you have signed up for, unless you are game on and you are able to spread that contagious warmth and exuberance among your team mates, the whole journey will end even before it starts!

The simple and singular fat is leadership and leaders pay the price or rather should I say the cost for the leadership that take responsibility for, at times the decision is far more important than their personal comfort and there is a greater social cause and hence must be held on to and at other times, leaders begin to soak in more and more into their work, not because they are workaholic maniacs, but simply because they can’t allow the team to fail, for the team’s failure is their own failure! Every leader weighs and evaluates the cost, even before they start and for some reason if they miss out on this bit, we get to see what is a full blown leadership crisis in the workplace and you can see leaders come and go- simply because there is not contextual setting and clarity on what is to be achieved and at what cost! If you ask me, another term for Leadership is Clarity of Purpose- when you have that, you are able to lead, yourself first and as that conviction led warmth spreads, other join you sooner than you think and you are well on your way to create new milestones in the task that you have chosen ahead!

To wrap it up, the next time, you come across a leader (not a manager) just know this, that the person has sacrificed something, you may know that or may never know that, but that is a given! Leadership is never about Lights, Camera, Action, It’s all about sweat, grit, determination, failures and bounce backs from one moment unto the next until the objective is achieved!

I leave you here, with these thoughts for no, do reflect, think about all the leaders you ever came across and what do you think their leadership cost them, and if you happen to be a leader (not a manager), what is the cost that you have paid and is it worth it?

Ciao for now, will be back soon! By the way, do get in touch with us for appointments pertaining to Leadership Coaching that we have now commenced! For more details drop in a mail or visit us at http://www.simplifylives.com

Leadership matters’.

No there is no mistake in the title, the topic is about matters related to or about leadership. Sure enough this is a blog, so staying within the limitations of the same, join me as we explore the fundamental facets about matters of leadership. No matter which way you look at it, there are always three basic requirements that, anything to do with leadership has to qualify, first there has to be the audience- these can be either the followers or the leaders in the making, next there has to be a contextual setting- a social space available withing the settings of a given society to allow leadership to breathe and live and finally we need to have the leader, you may be wondering, shouldn’t the sequence be the other way around- like, Leaders first then the society and than the audience- well it never is that way and that’s where many people go wrong in understanding what the essence of true leadership is all about, by the time we finish this piece, possibly I would have made my point clear! So let’s explore!

The Audience- The audience is a critical segment to leadership. Eventually leaders arise from the audience (most of the times) unless they are handpicked and forced upon the masses to accept! Whether the audience has the ability to develop followership or has the latent ability to cultivate and create more leaders in the times ahead- depends on who the current leader is and if the current leader has come from the very same audience, then how interlinked and impactful is the association between the leader and the audience. The settings could be anything, it could be a political outfit, a group working towards a cause or it could also be your typical office settings- end of the day- this dynamic equilibrium and the relationship between the audience and the current leader goes a long way to shape the collective future of all those who are a part of this connect.

The Contextual settings- the social fabric. This perhaps is the most important part among the the three elements that go on to make the whole ecosystem driven by leadership to work. Society in general and the contextual settings is nothing more or less than the aggregated truths of individuals in the society (not the average) , it is the truth that holds its ground for every member and when multiple people have multiple truths- you end up getting a net truth that holds good across the board- you may want to ask why not call it average- because average implies that it’s the sum total factored against the number, but this is not the sum total of contextual truths, these are the contextual truths and the only thing that can be perhaps aggregated in the sense of aggregation is the vector of the direction in which these collective truths wish to move! Forward or regress and that choice is empowered by the address who often arises form the same contractual setting and when the leaders is placed from outside into a preexisting dynamic ecosystem, the leader has almost always very limited time to understand and apply what truth and prudence the leader has been able to comprehend and as long as this comprehension aligns with the society, the leader is accepted and accommodated, if the views seem to be foreign, in not time the leader will be ejected! Such is the power of the aggregate truths of a society and the collective truths that a society sees. These aspects go on to impact the aspirational value and direction that the society looks to take ahead and this is where the next bit- The Leadership and its attributes come into play!

Leaders and Leadership- They are the final, though not as important as the other pieces to the trinity of leadership, let me explain. Say you have a person gifted and checked on all personal, intellectual attributes of leadership and seems to the greatest personification of communication finesse, oratory, ideation and vibrance. Well all of that will go to waste if there is no audience and there is no contextual settings in the parlance of a social motive around those attributes! You see, leadership doesn’t and simply can’t operate in vacuum! Leaders and Leadership need and thrive of developing that vital connect with their audiences in the contextual settings that prevail, so that either the leader or the members of the audience are able to influence, impact and create some new value propositions to their present existence so that a path to collective progress and direction opens up! This is where the real essence of leadership lies- about creating, sustaining and developing vital connect with the audience and leveraging that to the aspired progress of the society.

Sure enough, how the audience responds to a leader is a very dynamic process and that equilibrium decides the pace at which the society advances or regresses. When leaders create more followers than more leaders, the society is always taking two steps forward and one step backward- simply because the whole pivot if that societies tomorrow hinges on a single person and should there be some not so welcome development with that individual, the whole social fabric comes falling apart like a pack of cards! Knowing this fundamental fact (alongside the other technical ones) you will find large organisations and corporations and people who matter ], always have a succession plan by them- that plan is precisely meant to uphold societies should there be a glitch in the leadership delivery and as that manifests you have the next able people stepping in and ensuring that the continuity, direction and momentum of the social progress is maintained even against strong odds! This magic also happens beyond the corporate walls and when that manifests, you are really witnessing leadership that is in action to create more leaders and add value, progress and clarity of direction and purpose as a given on an ongoing basis!

You may want to ask, if this is what it is, than why does it get complicated? Well, this is what the principle is and sure enough this is what the broader aspect of leadership is, but what I have not got in here is the range and depth of human emotions and thought process- these parameters are very potent and have the power and ability to fail even the greatest leaders once the followers or the social ethos begins to feel something else even as their thinking may be aligned! You see, when leaders fail to connect through their hearts and allow only the minds to connect- they set themselves up ultimately for their own downfall. The society then has to ask only one question- are they going down with that leader or rather would they dump that leader and connect and engage with another one- who possibly has the ability to keep the heart first and allow the mind to follow later! This is also the folklore of the corporate world of leadership disasters! Organisations often end up hiring leader to drive and deliver on a task (the mind part) without noticing how that is going to impact the personal connect for a team or among teams (the heart part), the result, either objectives are met and people leave or objectives aren’t met and people leave- what stays common is people will leave if the leader does not share the heart before the minds are sought! So what’s the great plan to ensure leadership thrives, the audience thrives and the contextual settings are also kept safe?

Deceptively simple and effective,Leaders arrive as the time comes. Leaders do not seek permissions, neither do they take approvals, when they see what is unfolding they will act and when they do act, one important thing that they ensure is that they act by remaining transparent and share one strong message- all goes well credit is yours’ and if we hit the wall- It’s me! As leaders emerge with this mindset to take charge and create narratives that help and provide more to the social settings around them- they influence, inspire and soon enough start to lead in the essence of the word “to lead” and as they do, based on what is that they lead (a nation, a social group or an office team) they either create followers or leaders). As long as leaders do all of this by being connected with the audiences through their hearts and minds- communication, language, clarity everything gets aligned and the social fabric gets stronger and more robust and leading too becomes simple and effective, something very similar to leading an attack platoon- there is clarity of objective, communication and purpose.

What is that you should choose to be? A Leader or an Audience? Well actually both, no matter who you are, where you are and what you do or don’t, at any given time in your life you are wearing the hat of a leader for some aspect of your life and for other aspects you are the audience (even as you may want to lead!). A a parent, you are the first leader that your kids have and no matter how badly you want to lead your nation (given the circus you witness everyday), the chances are you may be perhaps nothing more than a disconnected and un-engaged audience- with some feeble engagement only if you are still courageous enough to make your voice heard- knowing nothing will change!

This is all folks, for now on leadership matters’. The truth is each one of us is leader, the depth, width and span of that reflects how much of acceptance and accommodation we have earned as individuals within the people that move around and how much of ear we have to the ground to know what really matters and amplify that so that our audiences are able to look upto us and create more leaders than followers, because the true essence of leadership is creating more leaders! Always!

I leave you here for now, take some time to reflect on what kind of a leader you have been, what kind of an audience you have been and perhaps its also time to know if the contextual settings are still what they weer or whether its time to change all or few of these variables to ensure your journey as an empowered individuals is racing ahead in the directions that you have always aspired for!

Ciao for now, will be back soon with another thought initiator! Until than lead- if not anything or anyone- start by leading yourself!

Leaders too need help!

At times when the world stands at crossroads battling multiple uncertainties, depending on where you are, whether it is the still looming pandemic, the economic crisis, social unrest, or in general resentment towards the kind of leadership that you are experiencing whether at your national level or its the crisis of leadership at your workplace,its is of paramount importance to note that there are times when even these very Leaders need help- because even they too are human and in times like these they need it more than ever! This article explores that space of vulnerability that plays havoc with Leaders no matter what they are trying to overcome! So let’s understand for sometime what your beloved leader possibly is facing even as they try to keep a smile, a straight face or that mercurial temperament around them!

Who are leaders? They are not super-humans in terms of any anatomical context, but they perhaps demonstrate their expertise and ability to fare better than the cohort that they are part of and that is why they seem to move ahead within the sub-set that are a group of! Look around you, you will find almost every Leader has emerged as being the best alternative in the context of time and space that the Leader has arrived. Perhaps a few years or decades earlier, this person would have been passed off as an average person, a few years down the line, we may not even have people like them in our consideration sets! Since requirements would have changed and they constantly shift and move to wards the next step of dynamic equilibrium which is so much needed for growth and progress no matter what you choose to lead- a company or a nation or even yourself! This dynamic contextual setting within which leaders operate ends up making them fragile and manifest “Leadership Fragility”! Leaders who are touched by fragility, start to become so much risk averse that at times when they are required to act and move ahead rapidly, they seem to freeze and stay frozen from taking any decisions, small or large and thereby put the whole system that they influence into chaos and confusion! This fragility can occur for multiple reasons- it could be because of the leaders arrived at the control too early- without much experience or leadership baptism, it could be that they were given a wrong picture of the operational space within which they were supposed to hold the fort, it could be they were given a wrong army to fight a battle, it could be that the weapons of change provided to them were compromised and no matter what destiny they try to write, the ink simply seems to vanish away each time and they keep starting again and again! These varying aspects of dealing with day-to-day scenarios at work end up making few Leaders fragile and hence you can find their leadership style reflecting this element- when they are intentional slow, take their time, check and double check and re-check and move ahead only when it is the only and the most necessary option and when every other option has conclusively closed!

Leadership Fragility as a concept also shows the flaws and chinks in the armor of the ecosystem within which leadership is supposed to play its role! It opens up the whole contextual appreciation of team dynamics, ability to see through and develop clear view on strategic and operational preparedness that leaders have developed or have not developed which makes them vulnerable to threats within and from outside their ecosystems!

Normally, we always come across leaders who are accommodating, non-accommodating, easy going or headstrong personalities, but what is important is,instead of jacketing them into any of the singular or plural adjective definitions, we must take an effort to understand the eternal , “Why” of their leadership style and what could have lead for them to adhere to what they seemingly are glued upon with no real end in site!

Leaders are in that odd space within the system of things- which is closer to heaven and hell in equal measure with a caveat that nothing from their experienced heaven or hell reaches the earth (where their team lives!). So when team members look up to the leader- they hardly have a clue of the kind of turmoil that the poor soul is dealing with and the only impression that these earthlings carry along with them is whether their boss was good or bad- because they increment was x or y! When the Leaders occupying such tight spots are not the real “owners”of the business, well, needless to say their lives are as miserable and lovable as you can imagine! Imagine a pendulum which swings far away in each direction- one the eternal core of heaven and the other end the core of hell at the speed of light! When Leaders “own” the businesses, they have one and only one benefit- that is ability to decide when to pull the plug off and leave the business- either shut it down or sell it off and start to toy with something else and start a new life by taking a professional rebirth all over again!

Leaders are constantly shifting between managing the pressures that they meet from above and what they must hold within and pass on what they can while ensuring that they soak up every ounce of pressure from below as well! So needless to say often you find leaders who believe in the maxim Mind over Matter, because that is the only thing that stand between them and Insanity- Their Mind applied firmly to the Matters at their hand!

The next time you start to judge the leader that you are facing- whichever reason that may be- think about it- The Leader may be operating from a point of Strength or from the point of Fragility! There could be plans and strategies which the leader may have devised or there can be mandates which the leader has to simply execute and make them operational! Unless you don’t fathom what is the context from which the Leader is acting, it will be unfair to arrive at conclusions in favour or against the Leader or the Leadership style! You may now, want to ask, so what is that you can do about it or should you really do anything about it? Aren’t Leaders paid and haven’t they signed up for the shit that comes along with the glory that bask in?

Well, the fact remains, they too are human, and like most of us, they too sometimes end up singing up for something which they would have either not understood completely, would not have been told about it completely or they would have misread it completely because of the facts and picture presented to them while handing over the reigns to them as they took charge of whatever that they are supposed to lead! There could also be that rarest of the rare case of “Incompetency” playing out – this happens when Leaders arrive too soon to lead on the scene without having a a clue of what they are supposed to be doing and where they are! More often than not, these people end up blowing up and destroying everyone and everything around them, eventually also damaging themselves!

The only thing that you can do while dealing with the Leader that you face or engage with each day of your life is, to appreciate and decipher the contextual settings and studying what is driving the Leadership that you are experiencing, whether it is the strength derived by the Leader because of who the leader is, or is It the strength derived from the position that an individual occupies, next you must observe the pattern of decisions and the impact created around that- if you see diminishing returns on decisions being taken- you know for sure something is not right and sooner or later you will have a changed leader! Likewise when Leaders act from the space of compulsion- driven by the business owners or stakeholders, often you will see that they too will eventually fizzle out as demands and expectations start to borderline around fiction over ground realities of business and facts! Leaders who also own their business, when they start to act in non-coherent manner it is a clear sign of decay and you can be rest assured that a big change is on the way- which will probably involve a change of hands at the business ownership eventually!

It is not always about the yelling boss or the cheerful happy face boss, it is about the undercurrents that keep these professionals on the edge for the right and wrong reasons that either makes them super achievers or ends up pushing them to cramped spaces wherein they experience their fragility and once that sets in you can see it manifest around the team and all that they lead and influence! Next time when you sit and listen to your boss, take a moment and try to read through the unsaid message and listen to the unmentioned whisper, perhaps your boss needs that extra cup of coffee with you more than you do!

I will leave you here, to explore, experience and think around leadership fragility and the experiences that you would have gathered through your working life; being a leader or by witnessing a leader, no matter what the context would have been, the fact will always remain that even Leaders are Fragile and they need help too!

Ciao for now, will be back soon with another article! In case you or your firm is looking out for Individual or team Coaching, write in to us today and we will be glad to help you!

Dealing with your job loss.

If the title grabbed your attention, there can be two reasons- either you are or have been at the reeving end of this or you are at the end form where this will start! Irrespective of which side of the table you are, this is going to impact you and this article is about trying to see how meaningful this sordid affair can be turned into- how can we possibly create diamonds from the unwarranted pressure that loss of livelihoods brings with it! Rest assured this is no – sermon for the making everyone feel good- but more about how to introspect and make sense of the developing nonsense around you! So here we go!

Well, to begin with, let us get some clarity, the pandemic- the virus per say- is not the only reason- why you would have been discussing your job loss! Depending on your sector, which nation you belong to and the kind of business that you are working for, you would have been getting signals of something not being right for at least 4-6 months prior to Feb/ March 2020. The world economy was slowing down and it was well on its way to hit rock bottom- the only thing that happened differently – unlike earlier recessions this one got camouflaged and over-ridden by the global health emergency and headlines changed to number of infections and deaths from disease – replacing the usual financial headlines that come with an economic melt down! Now your job loss could have happened for multiple reasons- or actually in few cases- for no real reasons at all!– I mean large companies do have a qualified and experienced senior management and business risk advisors who are supposed to save the day for these companies for exactly the kind of scenarios that we are facing! So what were these enlightened ones’ doing as they were scouting for the proverbial “Iceberg event?” More surprising is the fact that their- risk mitigation strategy often starts with the reactive stance of suggesting job cuts- rather than having an ongoing preemptive and proactive stance of avoidance! – About this, I will write, some other time! Now that you kind of know, that you are not entirely to blame to what you are facing- let’s get started with the “dealing” stuff!

If you happen to be one of those unluckily-lucky fellows, who are under 30, the blue eyed resources for the corporations, armed with those enviable management and engineering certifications and as the norm is now- a-days goes- digitally certified- by everyone and anyone that can offer a certificate- well this is a the pivotal moment of your life and trust me you should embrace this as much as you can! No matter what sector you have been working- you took up the challenge- performed- if not excelled- at times surprises yourself and other s around- at times hit rock bottom- gone through the whole baptism of corporate world and just as you thought you were acing the game- well the playground is suddenly closed for you! So now you are angry, confused and in utter shock and disbelief- “Why me”, “What did I do to deserve this?”, “Why not the other person, why was I chosen over that one?”- As long as you remain stuck in these self-serving- defensive and consolatory state of mind- trust me- you will only find it more and more difficult to come to terms and focus on what you must essentially do- Stand up- Dust yourself- and Walk/Jog/Run/Sprint ahead yet again! This easier said than done – can be achieved by clinically dissecting what you have gone through and this is how you do it!

It has to start by understanding well- really well- like an external consultant would do to understand the business dynamics- what has really played out- there could be multiple scenarios based on the nature of business- supplier side issues- vendor payments- accrued debts, working capital issues- managing partner differences, ownership slug fest, failing quality of leadership, as long as these manifestations arise form the work arena- chances are there would have been signals- clear or subtle signals of the fact that- all is not well- and there will be a bump on the way- now the ability to predict the dimension of that bump- whether it will allow the organisation to pass over or will it wreck the momentum of the organisation and rip it apart- is something which comes only with experience- hence for the youngsters- this can be excused- but the plain fact remains that- part of the job loss problem- is because , as individuals we are connected to the task that we perform but often fail to scan the broader pictures around us that are constantly shifting and developing– Its like you are a pilot who is flying the plane- with all attention locked into the instrument panel- and missing the whole picture through the windscreen ahead! When people tend to pick these signals up- they leave and try to avoid getting caught up in the unnecessary corporate warfare which happens through methods! This, is essentially the first learning for your life- before you sign up for that next journey onboard another corporate vehicle- scan the environments around the ship that you wish to embark! Check for operational stability, check for essential fundamentals and check how the vehicle is driven- who has the controls and what does that mean for you as an Individual! You may have a great company with a bad team or a bad company with a great team; and the results through these two scenarios can be strikingly different and the outcome, needless to say would be miles apart! Anyone of these scenarios can make you a great hero or break you completely depending on what is your natural inclination to deal with- as in what you are great at- fixing people or fixing processes!

Once you have understood that there are contributing developments that lead to situations like a job loss- the next thing that you need to understand and figure out is, what is that you could have possibly done to effect a change- a different possibility?- did you do that?-was it possibly to impact a change through the position that you were at? If you have cleared this basic step of understanding that you did in fact give all you could have to the work at hand at the position that you were- than well I guess it is a classic case of having boarded a ship which had embarked on a journey to find icebergs and crash into one! So once you signed up- it really didn’t matter what you did or not, as with time- it was eventually going to break apart and sink- here what matters is or what could have mattered is- how close you have been to the lifeboats on the ship and how well you have understood the emergency evacuation drill! So, yes, it all boils down to having a plan for yourself- the fabled Plan B, which helps you navigate uncertainties of life- everything and anything- form the traffic jam in the morning to being able to find your livelihood back!

Finally the most important aspect,“Learning” what did the event/incident teach you, what did you learn- this is perhaps the most powerful tool and mindset to carry with us all through our lives- A learners mindset helps to develop patterns and decipher our environments more rapidly so that we are better prepared when shot hits us next time- because it will , that’s for sure- as long as humanity operates form cornerstones of greed and dominance!This learner’s mindset will help you clear the cobwebs in your mind- which try to climb and cloud your thinking with tons of self-pity and self-victimization for no real reason- unless you were the person who was in-charge and you screwed up the whole damn business! Even in that kind of extreme scenario caused by intelligence malfunction- a learners approach will do well, to ensure you stand back quick and don’t repeat the same mistake again so that you can recover and race ahead!

A job loss is a great thing to happen- because it presents to you unknown colors and hues of individuals, collective groups- called companies and the whole societal equation that goes around with it! You will see behavioral changes and attitudinal shifts among colleagues, mentors, peer groups, so-called- friends, you will know the power equations secret (the real power is always in the chair- not the person- when it is in the person- chairs don’t matter!That’s the stuff that Corporate and Political Godfather’s are made of!). You will see how narratives about you change fast, before you and behind you! You will get support from unknown quarters and people whom you would have hardly counted upon, that odd client- whom you always discounted as petty, may come to your rescue with some great recommendations! You will see a lot of things happen around fast- it’s kind of graduating all over again in a short period of time! You understand the power of the contract that you signed up which allows/disallows you to do”xyz” for “abc” months post your severance!

Most importantly you will learn, “To value your Life” in a renewed context, perhaps more time for yourself, more time perhaps for your family an real friends! You will perhaps appreciate, there is no point running a race with no finish line! There is more to see, and experience by pausing and walking and just being around the wold that we have, because once you have exhausted a considerable time through corporate slavery– that time is gone and so are those many infinite opportunities to experience life which could have possibly created a completely different and better version of yourself! Perhaps this job loss, allows that ingenuity within you to arise,a waken and create an entrepreneur that the world has been waiting for! There can be multiple an many scenarios, what remains certain is – The job loss is not really a loss- if you see it from the space of having a learners mindset and if you convert this loss to your gain by connecting with people, things and places that really matter; Elements which will be by your side no mater what!

I leave you here, to reflect, introspect and see how even in a seemingly awkward situation (which largely is always painted with despair and grief), can one also find the seeds of the future, and by knowing the right ones’ to nurture,you can create the pathway to a future which provides better awareness and calibration through the experience digested through a learners mindset!

Ciao for now, will be back soon with another interesting article! N, yes, If you are really hit hard and finding it difficult to gather your bearings back, drop me a mail, will be glad to help you- without damaging our mutual sanity and without serving unwarranted optimism and hope!

Teaming up post isolation.

Well, yes this is going to be perhaps the next biggest challenge for the corporate world (apart from assessing business loss and deciphering business strategy) for the year ahead! If there is anything else that’s going to override the corporate agenda for the next 6 months- it is going to be how well an organisation has been able to re-boot their people and get them back at similar levels of performance (if not better) in the shortest possible way and this is the arena that we explore in this short article…so let’s go ahead!

As the world comes out of the enforced hibernation, the isolation would have already done what it can do with the psyche of people irrespective of how high they would have been in an organisational set up or how more or less important their position would have been- If there is anything that one should take away as a critical learning from this worldwide shut down, it will be one singular thing that this has been an event which can be termed as “The Great Leveler” An event which has the insane capacity to bring everything to a common ground and then present those involved a choice- to re-build everything exactly same as before or re-build in a more resilient way so that instances are better dealt with in the future! As people walk out of their homes and residences and lead their way to the offices- there will be a million thoughts running through their minds- these will be stories of unfinished work, exposed incompetencies, failure of teams, missing of deadlines, missing out on opportunities and in very few cases it will be about realignment of personal priorities- all of these and many more such thoughts would be playing out loudly in the realms of the mind and this is what will be witnessed in the opening few weeks- teams which seem to be together but look to be lost! It is from here where an organisation can make the vital change either to re-build and re- boot or carry on and falter and resign to earlier complacency as if nothing ever happened! This happens to be  precisely the space  and time ,that trained specialists who understand and decipher human behaviour will be needed and deployed to help organisations navigate these initial few critical months!

So depending on what the size of an organisation is, what it’s services/products are and what are the intrinsic value systems that have been (whether they worked in these times or whether they too need a change), all of these will be part and parcel of the effort to bring back the buzz within the corporate corridors. Given the fact that this is a blog, we will touch more aptly to the broader generic aspects that each organisation will need to and should address and leave out specialist domains pertaining to the likes of Executive Coaching and Mentoring out for now! 

Once the people are back, regardless of the size, the organisation will have to take a stock and find how they “seem to be” , look out for changes and any random behavioral deviations that are being displayed- these can be done by cratering smaller groups and having those much fabled High-Tea sessions or for smaller employee base it could be one-on-one’s with the trained HR specialist to gauge what an individual has gone through during this period of isolation. Any of these methods deployed are good as long as it helps the organisations to come up with a team efficacy score and identify if any damage has been done which will need additional support or attention- this again could range from re-alignment of few people from one team to another and at times could be as important as relieving  a team lead of the team’s responsibility! Surely enough no one needs to do this by doing a big bad corporate wide announcement but this has to be done subtly using a human touch with a genuine purpose of knowing and validating the mental health of an individual- consider this you are an aviation firm and now put what I said above in context- get the seriousness of the situation? Good!– Likewise it is important that organisations do this first step because anything and everything that corporate will go ahead and do for team building, team rejuvenation and those kind of efforts will only bear fruit, once an in-depth assessment has been done to figure out what kind of exact interventions are needed and then come up with a plan which is effective and has a timeline for the organisation to be able to measure the effectiveness of the intervention as well!

Once the validations are done, the next step could be using the most apt technique to get teams back to performance levels which they were at when the momentum was broker- people normally don’t agree but the fact is all target and achievement driven tasks normally have a rhythm- these rhythms can be either extrapolated to the rise and fall of revenue, attrition , breakthroughs or acquisitions – all this will vary and will largely depend upon how simple of complex an organisation is and what its business goals and revenue expectations are! So the next step becomes important – in this context- as the performance is trimmed to acceptable level before they got distorted and immediately followed up by pacing up or dialing down the rhythm which will put it on course to build on the found momentum and race ahead as needed by he organisation concerned!

Although this looks deceptively simple and easy, this will be perhaps the most difficult of all the steps and will call for serious efforts from an organisational level, as the primary challenge will be of getting trained HR specialists and interventionist who have this innate understanding of the human mind, which will be critical to create a mental heath map for the organisation. This mental health map can go a long way to know the risks and strengths and thereby ensure that the organisations are not further jolted on their path to recovery because of human performance issues related to the impact of the isolation period!

These first steps will be very critical to ensure that organisations end up spending and investing their available resources on the right teams and people. Any effort that organisations make to circumvent this process of slow assimilation of individuals back into team environments will eventually back fire sooner or later- but it certainly will!

Of course I am not suggesting, everyone will be psyched out or delusional or hallucinating as they come to their workplaces, but it is worth remembering a fact that 21 days is a long period in anyone’s life- given the fact that we don’t live forever ;If there have been islands of calm and silence encountered by individuals in these solitary times- they would have either nourished or damaged depending on the path that an individual would have decided to undertake during the time of this unforeseen and forced clamp down! As these individuals with personalities altered come back to work- they will need another 21 days – minimum- to apply their altered personalities to an environment which these changed personalities will find a little out of place- The alteration here will be the key- if the alteration reinforces their beliefs and values- the homecoming will be easy and quick; if the alteration has been a complete change of beliefs and value systems- you will more often then not see them struggle or leave the workplace in the coming few months! The initial steps that I discussed above will be critical again to know which one of these steps an individual is likely to take!

So people, I leave you here for now, with these thoughts for you to reflect upon and plan ahead, whether you lead a team or are part of the team, or the specialist who will be given a lot of work in weeks ahead- well have your coffee for now and start gearing up for the times ahead- as they say- the bend in the road is almost over and we are going to hit the straight patch and we better be ready and geared up with all the tools and the mind that we have to ensure we make the most of it, as we emerge out of these ambiguous times!

I will be back soon with another piece and should you or your organisation need that intervention that I talked about here, you do know how to reach me!

So ciao for now and keep writing in with your thoughts and suggestions!

 

Deciphering the Hate rhetoric!

Whether we agree or not, we see an ever increasing instance of hate and negative emotions at play around us;more then ever before and ironically these are “allowed to be ok”! When we genuinely come across “normal good behavior” (which by itself is a rarity!) we start to doubt intentions of people! This piece is about trying to see what causes this anomaly and how can we deal with it- should we join the bandwagon of hate or should we be doubting every person around us!

Human brain is simply brilliant- ask any psychiatrist, psychologist and have a chat with that young neurosurgeon who just got a chance to open up and see one! All of them(irrespective of their approach of study) will agree to one thing- this is one machine that evolution has been absolutely brilliant at- so much so that even decades after the first time the brain was surgically opened up- it still keeps throwing surprises – when it heals and when it ends up having a mind of it’s own!

The human brain, like any machine provides an output proportional to the input. You feed it with garbage- garbage will flow out; feed it with stimulating and complex challenges, it will throw out ingenious solutions and provide answers (almost always) either by itself or by collaborating with other working brains (read progressive and purpose driven team work!). Now the million dollar question- If the brain is so evolved and able to take wise decisions- what in the world is wrong with it- when you actually see people, leaders alike using negative emotions and “hate” in particular as a rhetoric to address and reach out to masses or communities! What’s going wrong here? The answer lies in the hard wiring of our brains!

Through evolution, the brain has developed ensuring that as species we survive- the onslaught of nature, wild animals and eventually are able to ensure individual succession through battling and protecting oneself from other tribes and clans- it was and is the master control- to ensure the survival of the fittest all through evolutionary history of human species- and evolution never stops- its an ongoing phenomenon- which is on even now as I type this and you read this and will go on long after you and I do not exist! The earlier battles were simple and more of an survival instinct- with time as societies evolved, safety and security was more or less settled, the brain started to navigate the nuances of living with more and more number of people like never before and that’s where societal structures and rules began to came into play- this order was necessary to ensure channeling of human resources happened optimally through division of labor or other structures that a society would have had. At this point of inflection- as human greed began to take seed more then ever before- the brain started to learn the traits that today display all the negative elements and more importantly of societal level and community level hate mongering!

This hate and despise rhetoric when carefully deciphered originates form nothing else but “insecurity”. That feeling of being inferior to someone or something- ideologically, financially (which limits the access to perceived comforts) and a touch of attention seeking disorder – a blend of all this leads to that vitriolic “hate” rhetoric. Insecurities- at individual level and society or community level can further originate from a number of socio-economic or political reasons- it could be neglect of a section of a society for a long time- depriving them of certain societal benefits because of who they are or what they are; there can be a hundred reasons why certain actions would have been taken towards specific segments of society/communities across the world- not all of them would be right and neither all of them would be wrong! It is in this grey space that all unfulfilled and half-served promises stay on like eternal ghosts and demons which go on to infect the most vulnerable sections of the modern days societies at both individual and community level!

At times, when long deprived sections of societies seem to develop and contribute in an increasing manner and seem to have better control and better solutions for the larger good, vested interests tend to come out to play and distort the trajectory under the garb that the majority and puritanical fabric of a said society is under threat (sounds familiar- well it should- no matter where you are on the world map now- this is exactly what is being played out and irrespective which side you are and who’s right and whos’ wrong (this is a mind-game that tricks individual brains into believing one thing and later as a collective society ends up doing exactly the opposite!) I will share a case in point here- Individually every brain (unless you are a clinically certified psychopath) knows that arson, abuse, violence (physical and otherwise) is unbecoming of being human being (keep aside all other values systems and belief systems for a moment- they are not even needed at this stage)- next you add another half a dozen brains- add a layer of a value system or belief that “because of “x”, “y” is not available and to achieve “y” we must enact “z”- That’s about it- it is this small aorta of collective hallucination and distortion in the thinking cycle that is needed to lead to a full blown crisis of captivated and manipulated thinking process that will undermine every ounce of common-sense, ethics and individualistic values systems of mutual care for ages to come- just one figment of collective distorted thinking- all that is needed to let all hell break loose- now with a population of over 7.5 Billion, coupled with an ever increasing insecurity at play- internationally, within nations, within regions of a nation and within cities and societies within a region- Now you know why “hate and despise” is so easy! and readily available for serving hot and cold all the time!

Science has ample evidence that the right to uphold value systems and beliefs which service the larger and greater good and difficult to come up with and even more difficult to sustain in an ever changing dynamic world wherein even friendships between nations seem to flirtatious at their best! Alongside this , you have the quick service restaurants that serve hate and vitriolic rhetoric by the dozen and on order, 24 hours a day! No wonder that when genuinely good humans walk by- we either end up awarding them after they are dead or award them the highest peace time awards and technically make them redundant so that they are as ineffective as the awards been given to them!

More importantly for the average person on the street, the world over the dilemma to trust, invest and hold the hands of a stranger seems to just become more complicated because of these varied and paradoxical hues that modern days societies preset themselves as! The ensuing result- No commitment for any relationship- within the family or elsewhere- modern day societies are turning into more and more individualistic silos hidden away within a fragile shell – add a little pressure of insecurity and each element within the shell will crack and stand up for himself/herself- there is no more “WE” and the “I” although looks good;, seldom stands a chance of defending or defeating anything worthwhile! So how do we manage this? Can we?

Well to be very honest, societies where hate/despise is served by so-called leaders of the society- God alone can help! The only other way to turn around such deeply flawed societies is a comprehensive revolution and well – history knows, revolutions are filled with sweat and blood- apparent or real! The cost of a revolution is evaluated by the benefit that will ensue once the dust settles- if there is no great incentive- then societies stagnate and implode within; too weak and too starved to even voice out anything- forget about addressing the world! But there is hope and the hope comes from the ingenuity of the brain itself- as like minded brains connect and interact and as they grow in number through education and progress of the said society-the more accommodating and human thinking gets ground- fewer will be the oddities that relish on hate and hence eventually they will get weeded out by Thought- The power of Human Thought- seeded by right education that embraces the over arching principle of being human and fostering care and affection for fellow humans is the only answer that societies can give to the underlying demons of hate despise which at times are apparent and other times lie in the wait to capture the weak links and bring havoc to our otherwise serene thinking!

I leave you with these thought, grab your coffee and seek the sane part of you and see how trusting you are and how others feel around you- that my friend is the first step to ensure and spread the warmth in the society which will dispel the ghosts of hate and despise- One enlightened mind and One warm soul at a time is all that it takes! Until next time ciao!