Tag: work

The only thing that matters…

~ PA ~ Leave a comment

Well, as you get ready for your weekend during these times, what better way can there be, to urge you to spend you weekend in knowing and discovering that, there are really only a very few things that will matter or that ever matter and it’s always wise and sane to know them and stay anchored along them! Join me here to know what this is all about and why these are really the only things that matter!

Our lives are always filled up completely to the the brim! Irrespective whether that filled cup makes sense to us or not, that’s what we get to handle each day of our lives, that filled cup is at times you work, at times its your family and some other times its your network/ friends/colleagues or all those areas that you tend to stay invested! Well there can be nothing right or wrong about that, each one of us is free to choose what matters and how much priority one gives to which area of ones’ life! The real trick though, is being able to understand and appreciate the depth and quality of the things that you consider to be a priority for yourself and re-check if thats really what you want the cup of your life to be filled up with completely all the time!

Well you may be working for yourself or for someone else, many a times, this space contributes the major part as far as keeping our cup filled up goes, the question here, is what are you really doing? Are you really sure that you want, your work area to dominate and take up so much of volume in the cup that you hold? Is it really worth it? Look around you what are you coming across (not necessarily now, things have been the same way for a long time, only now they are becoming more and more evident!), pay cuts, job losses, realignments, new loyalties, shut downs, all this even as you had your cup filled up and put in your efforts at an individual level and did what was right throughout- no questions asked, yet when the time arrives, you are the first one to face the shock? Why do you think this develops? If this is an area that is so important for your cup? How can it become redundant so sharply and quickly? What have you missed? Hold on your thoughts here and read on as you will be able to decipher the same we we move ahead!

Let’s explore the other aspect which goes on to complete your cup, your network, in few cases this part often takes up more space than the work part, yet few other times, there is a heady cocktail between this space and the work space- at times because of the nature of the work, some other times as an occupational hazard- which if not managed can evaporate both the elements of the work and network form your cup rapidly even before you realise! But wait, how does this network really help you, I mean if say there’s no work, does this come to your rescue- as in not helping you get back the work that has gone missing- but as in being there for you! How many of your networks can stand by you like a mountain- not helping you with the money or the next break- but by just being there? Well if you haven’t got any of these type of mountainous network elements standing by you, then sadly enough, you have just added additional baggage to your cup which occupies space- adds to your wright and actually does nothing to enhance the favour of your cup! So that’s so much about your network element within the cup and yes, you can sure enough weigh and read through other elements like friends and acquaintances through the same lens,the people who say they are there and then disappear as if they never existed! Now let’s move to the final elements of your cup!

The family area which takes up again the decent volume of your cup! Well, now depending on the originality of the contents and how they play out with regards to the flavors and intensity, either you will get a cup with an additional dose of vanilla or have a cocktail of tastes- leaving your mind tipsy and brains fried all the time! Well, since it’s about the part of the family, you too are equally responsible to what you end up getting in the context of tastes that come back to you! If you have been able to provide the right conditions, temperature and ambiance, the flavors will always resonate that and if you haven’t; well might as well prepare for what you have done- whether intentionally or unintentionally! Needless to say this element overrides all other elements in your cup and has the potential to unleash havoc or create great balance depending on its own intrinsic character! But did you notice, even as your cup is so filled up and has all elements that you ever can ask for or think about- you know what’s missing here? Its You!

You may argue, that all other elements in the cup are but an extension of who you are, certainly they are, but they are your extensions- you- perceived by the others and not the real you! This is where people struggle the most and tend to get waylaid easily as they rush through their busy lives holding to their cup of life- not realizing that what they hold and are managing is what the world exactly wants them to be- not necessarily who they really are or want to be! This fundamentally folly is what makes many of the lives around us a struggle- simply because we are living lives- not of what we should be because of who we really are but rather because of who we are perceived to be, by others whom we have ended up collecting around us either by intention or by accident! So is there any way around this or further to this, can anything be done and if yes, whats it?

The only way to go around this and the only wise way, is to ensure that “you” end up filling as much as volume you can in the cup that you hold and let this volume be filled up with “who you really are” and no matter what comes your way- ensure that you don’t loose that element- because once you have anchored yourself to who you are- You will then automatically gravitate and end up attracting other elements of family and network circles based on who you really are and not end up becoming “who others want you to be” (which is possible only when you end up adding others to your cup before you could add yourself)!

You see, once you have developed a refined sense of understanding who you are, what ticks you and what ticks you off, you will be in a better position to connect to spaces, people, things and pursuits in line with what is helping and growing you- intrinsically rather than monetarily. Monetary growth no doubt, is important, but when done and pursued in divergence of all your founding elements of your life- family, network, work and yourself often will end up draining you in the long run and over time instead of making you stronger will end up making you weak and susceptible to the ravages of time and other powerful competition that you face which possibly are growing on virtue of their own internal core alignment!

What really matters is how well you have been able to craft the idea of who you are and how well do you want to execute that idea into the world with allies who are around you as network circles and families because of who you are! Once you have achieved this zen like space, trust me nothing at all will bother you- neither the ups and downs of your business neither the layoffs or the firing of the jobs that you are engaged with, because once you have connected within and know you worth well enough- these out worldly aberrations will not be ever strong enough to slow you down or knock you over!The only thing that matters is, how well you are connected with yourself and that one singular reality is what will help and empower the right things, people and contexts gravitate towards you!

I will leave you here, urging you to grab that cup and reflect on one simple point- How well are you connected within and how much of “you” is present in the cup of life that you hold so dearly close to you at all times!

Ciao for now, will be back soon with another article! Until then stay safe and stay wise!

Intellectual Fatigue.

~ PA ~ 1 Comment

The human brain is as amazing as anything there is in the universe! the only organ in the entire body, that can play the fool with you and offer you respite and nightmares in equal measure as you deserve them!This article is about trying to learn more about the human mind, the manifestation of intellectual fatigue and its’ about possibly learning to stop – when we must- because going about our daily lives with a tired and fatigued brain can cause more harm than you can ever imagine! This is about understanding how we end up possibly tiring our self (much of the time without a reason) and if there’s anything that we can do about- the tired brain and the manifesting intellectual fatigue!

We live in an era, where information is constantly evolving by the second, things change, contexts keep shifting and the mind is exposed to one new truth after the other, without any real time to explore the underlying causation and we are ever driven into a mode to course correct our approach to life, as we learn new things about the situations around us and this loop is driven more tighter by the intrinsic urge of “wanting to get control over our now” and this is the space where all complexities begin to get created and this is where simple things end up being complicated and we begin to add unwanted layers to existing problems- which at many times are nothing more but a passing phase!

The last two decades, have seen a literal explosion when it comes to access to information, knowledge and resources. As humans, we always have been aware of and as societies we have always strived to gain the upper hand when it comes to dominance of knowledge. Go by the number of patents files, the copyrights, the IPR’s all will tell you the same story- the urge and desire to dominate and control knowledge empowered bu human ingenuity which is propelled only by a fit mind- which is not tired and never defeated! This is where we arrive at a fundamental paradox, the abundance of information and knowledge causes intellectual fatigue at the one end while the same resources end up creating innovators and ingenious scientists among us- so what’s really happening? How can the same contextual set of information create two different results- one productive and progressive, while the other being withdrawn and regressive? The answer to this lies in the simple trick of keeping your mind lighter and in- the- moment (NOW) at all times! Let me explain!

When our mind is glued to the onslaught of information with no sense of direction/ purpose, the endless onslaught does noting more than tiring up our minds. At the same time if we are training our mind to seek a specific bit of information/knowledge for a limited period of time and for a particular objective that has been thought about- the same mind operates like a de-cluttering tool and blinds out everything else and gets going to the specific area of what you seek! So like a fine blowtorch the mind is sharp, intense and focused on a small area, unlike being diffused and blunt over a wide area- not knowing what it is supposed to do! This basic difference on how we use our mind either leaves it eternally fatigued or keeps it razor sharp and alert at all times- waiting to be unleashed for the next assignment! So now you may want to know, how to avoid this fatigue in the first place? Do we necessarily have to be always be alert and aiming for some invention? Well no, you don’t have to slog that hard to ensure your mind is healthy and not fatigued! You don’t need to be racing for innovation marathons either, what you must do is- keep things simple and be in the now!

The constant pressure to like/comment or wave at something over the social media space, that urge to contribute to opinions and pass judgement over the seemingly innocent cups of tea- creating half baked views about people and things (who really don’t care who you are and your views anyways don’t make a damn difference), instances like these and many more such episodes end up feeding our minds with an uninterrupted supply of intellectual garbage- and once your input is compromised- needless to say the output will be of a similar order and in the process ends up damaging the equipment- your brain! Remember that old saying- Watch your thoughts, they become your words- and watch your words for they will become your actions and so on and so forth- basically what you think and what you focus on thinking is what you will end up becoming and if your thinking is cluttered and tiring- you will never have an ounce of enthusiasm left to even pick the next grocery bag- forget about leading yourself or teams or organisations! Cluttered minds- are often the most tired ones’ not because they have been constantly at work- rather they have been grossly abused and put to action and think over- almost everything and anything that is around except what is relevant! This is the real reason why our minds get tired or fatigued- It’s not by doing what we want to- but more often it is by doing what we don’t want to , need to or are forced to do- the way we don’t want to!

Tackling Intellectual fatigue can be done by a simple process of alignment! Once you learn to align your thoughts and your approach to the contextual settings around you, with a definite purpose and you have clarity in how you go about your life- automatically the needless clutter will vaporize and you feel lighter and will surprisingly find that your mind too feels energetic! As you create a routine to stay focused to the purpose driven approach that you have and as all your thoughts and actions align to this approach- you will see – you won’t have time for gossip, that social media presence (which never really produces any worthwhile results) and hence with lesser non-productive stuff to deal with, your mind has enough energy left at all times to rise to the occasion and perform at things that really do matter and contribute to the alignment that you have chosen! This approach however must not be mistaken akin to someone to get serious with life- no way- this is about – creating an approach wherein you are aware and invested in your present time- so that you know how much of what to soak in and what to let go and what time- this ensures you have a lighter mental baggage to carry along at all times and as you travel light- you can adjust and harness the power of your minds as the situation at the hour demands form you!

At the workplace intellectual fatigue can manifest from areas and dimensions beyond one’s control, it could be as simple as doing what you don’t like- too easy or too hard or it could be the over riding manifestations of other people dynamics that play out- which seem to continually overplay and dominate the focus or approach that one plans to take- all these or any of these overbearing circumstances can make one feel mentally tired and eventually this reflects through work- lack of focus, mistakes, arguments, etc etc and this often results into the individual being ejected form the system! The way and perhaps the only way to arrest Intellectual fatigue from cropping up at the workplace is – having the right minds at the right places- (not right people). You see, we live in a hyper dynamic work arena and even if we were to have the right people but with the wrong minds- that is more than enough to trigger the fatigue syndrome and if we are speaking about close knit teams than this intellectual fatigue is as infectious as it can be! Sure enough you will be able to replace the old people with new minds across the team levels but you will still not know what hit you- because you will think you always had the right people- the only problem being you had the right people for sure but not the right minds at the right places!

The human mind, is amazing and in a way has a mind of it’s own! The fact remains that a tired and fatigued mind- doesn’t help anyone- nor the owner, neither the people around, a vibrant and energetic mind is always ready to pull off the incredible even in adverse times and provide respite to one and all for a greater good! This is the fundamental truth and the reason why we need to take more efforts to ensure we don’t end up tiring our precious mind for mindless things and the digital garbage that lies strewn across the digital landscape! Use your mind like it should be! If it’s a precious gift that you have, use it like one, if that’s the most potent weapon that you have, use it like one, if that’s the hope you have for humanity and the society you live in- use it to further that cause! Remember the mind is never fatigued when it is used with purpose and direction, it thrives & improves with challenges/ uncertainties and risks; it begins to experience fatigue when the surroundings are unbecoming and too junked for it to exist and operate!

I will leave you with my thoughts here; do think, if you experienced intellectual fatigue and what was it like- and why was it! I am sure whatever that reason would have been, your mind would have helped you to steer away from that clutter to ensure you keep progressing on a path of self- empowerment through an alert and vibrant mind!

Ciao for now, I will be back soon with another article, time for a coffee break! The mind needs one!

What do you “Benchmark”?

~ PA ~ Leave a comment

Benchmarking, by itself is a very interesting space to be in! You see, we all have worked at some or the other time in companies that have always screamed from the top of the world- that they value and respect ingenuity, innovation and uniqueness- then why do they always benchmark these apparently different and unique people when it comes to annual growth packets, opportunities or setting so called standards? What’s really happening? Join me here, as we explore and try to understand what the real essence of ” benchmarking” is or rather should be, where we are now and what can we do about this space- can we really make an honest attempt at making “benchmarks” meaningful?

Catch up with any HR Manager, choose the industry you want, they will tell you how far and wide they have gone to ensure that they have a diverse work force, which is able to add different perspective to their business challenges and thereby provide a superior edge to the organisation over the competition. Now what the HR manager will not tell you is about what happens next! The story about how and why they end up “benchmarking” when it comes to assessing the annual performance of these gifted individuals who were hired because they were unique! I mean, what’s the great logic, when you have got them in, because they were different, how can you then go ahead and measure their competence and performance by “benchmarking” them with each other? How sane does this seem

Benchmarking, if you ask me, (I believe) has its older versions hidden within industrialization; that period wherein people clocked in and clocked out with an amazing accuracy and shifts were calibrated to production output with unfailing accuracy and stiff targets, well back then it really didn’t matter “who” the person was at the station along the product line, as long as the products were delivered through the line the way they were supposed and then the comparisons would start, by seeing which floor supervisors shift was more better than the other- well this was, a decent way to do benchmarking because you had technically hired all of them to do a similar or a designated function irrespective of “who” they were! So you see, you were actually buying in similarity and congruence of skills and competencies and not divergence or diversity of skills! So when a shift performed, the results were evident and when failure happened it could be identified to a specific workstation along the production line and thereby this process of comparison, analysis and developing a reward system around what was always a stiff but achievable stretch target was developed and embraced; and that’s how I believe., we had sown the seeds of modern day “benchmarking”- the only fallacy being today we are using it to create more failures than real sane success!

There can only be two possible routes for effective benchmarking, if you ask me, and these are really simple- simple to understand, explain, communicate and measure! But before we explore any of these two routes its important that we understand what is that we have been hiring people for- whether we are hiring them because they are similar or whether we are hiring them because they are different and based on which one of these holds true for a specific organisation or for departments within an organisation, we need to calibrate our measuring parameters and approach to either calibrate , record and measure the similarities (the convergence) that comes up or the dissimilarities which manifest through diversity (divergence).The impact created by these similarities/ congruence and the dissimilarities/ divergence is what needs to be measured and benchmarks need to set up around these parameters! The mistake that organisations end up doing is they end up benchmarking individuals rather than the process or the task! You see a task can be done with greater impact following either the route or congruence or divergence- but the end result- as in the outcome of the impact of the task can be recorded and measured to its effectiveness.When organisations fail to do this and start with the easier premise of “I did it, so can you” kind of an approach, we end up measuring garbage and instead of creating benchmarked system of performance- end up creating islands of differing competence across the organisation which over time manifest into overall organisational incompetence across levels and processes! This is when, either the organisation is either than shook ground up or rebuilt form scratch- read the much hyped OD interventions to live another day! So to keep it simple, here’s what you must do!

First know what you are hiring for! Once you know whether you are hiring for similarities- congruence or dissimilarities- divergence, create a system to calibrate, record, measure and communicate the impact and efficacy that an individual is bring to the process/task (remember it is very important to understand that in neither of the scenarios are you benchmarking the person- you are benchmarking the impact/effectiveness that the either routes/approached bring to the point of action!). Once this system has been created, let the people know how they are being measured or evaluated– the conversations have to be , more of, “You achieve “x”, by “y” time through the method A or B that you say you are great, we have you rewarded with PQR! (A could be the process aligned to congruence- wherein people are been hired for similarity and B can be for divergence- wherein people are hired for diversity). What this does is essentially brings a level playing field so that people are rewarded based on the competence and skills that they were hired for inline with the reason that they were hired for! Sure enough, this is extra effort and needs a lot of foundation building with regards to processes and acquiring skilled people to drive such a intricate process- but rest assured once this is done right, the rewards are far too many and can create great companies from good ones and help people stand out individually and also as teams, irrespective of the path that they have chosen to excel- whether it is the route of convergence or divergence! This, if you ask me is the real essence and soul of benchmarking done the right way!

I will leave you here, with these thoughts for now, and urge you to explore, what is that you have experienced when it comes to this aspect of benchmarking and what is your chosen route? Were you the one you directed the process or were you the one who were examined by the process! Importantly now that you have the thoughts, that I shared, what is that you plan to do differently to create sustainable value irrespective of who you hire or where you get hired!

Ciao for now, I will be back soon with another article, until then stay wise, stay safe and continue to create your mark, the way you know it well!

Meaningful HR & Business Integration-The way ahead.

~ PA ~ Leave a comment

Yes, I know what are the first thoughts that are crossing your mind, even as you read the title! No this is not about fault finding with the HR aspect of business neither this is a glorification of how business and HR need to work together and contribute- enough of unwarranted positive shit has been written about that and it seldom works! This is about knowing what really helps or strops from that critical integration from happening and is there anything at all that can be done to ensure true synergy which translates into individual empowerment to the people on the floor and at the desks, irrespective of the product or service that they collectively create!

The genesis of the today’s HR came through the dark allies of the industrialized world, where the given dictum was that the owners of the businesses were out there to exploit available resources (people and material), unfortunately some businesses did live up to that dubious label and with that saw the rise of the union movement which provided the much needed collective voice and put a plug to stop and arrest unwarranted exploitation form time to time across different sectors and industries. Certainly over time, few of these unions too lost their grounding – since they too were run by humans- add to that the element of greed and you have the right recipe to completely compromise business exploits and you reach a point where you really don’t know anymore which side is more wrong! Even as these aspects were unfolding businesses were busy working on scientific finding and technological break through to modernize and make processes and services more cost effective and thereby more profitable and just as businesses learnt to manage products and processes they soon understood that they could also manage people and there is the birth of the modern day HR! Sadly though the struggle of complete end-to-end integration of business and HR has always remained a challenge- at times for the right reasons- where businesses require that sterile distinction or segregation to function and more often than not, because of sheer incompetence either with one of the entities or both of them, in today’s context it is a heady cocktail of incompetence which keep shifting from one end to the other in a cyclical manner which results into a “dynamic yet static space”- hence many a times when you go back to organisations even after few years- seldom things are different! Nothing wrong or right about that- at times that’s what is needed and at times that’s exactly what limits the organisations! So what’s happening here, where’s the catch?

It all starts, with like everything else- right in the beginning, even today, in 2020, there would be hardly a few, maybe less than 1% of entrepreneurs who would want to look at HR as a strategic investment which will provide an ROI to their firm with regards to the qualified talent that it can get in and even more importantly manage and ensure that the ” talent”stays and grows with the organisation- sometimes leading it (at senior level), at times staying in-sync ( at mid-levels) and at yet other times, developing a followership (at the junior level). This foundational mistake of discounting the true value and essence of HR right at the begging- when a business starts afresh, or a new business unit is thought of causes more damage to the entity than anything else! I don’t need to explain I am sure about what price an organisation may end up paying for the wrong people at the wrong time, at the wrong place and at a wrong price! Importantly always remember people are never good or bad, it is their “contextual settings” that either make them shine and excel or dim and fade away! You may have an average intelligent person among dumb idiots and that person may end up looking like an angel to your eyes, out the same person against the backdrop of qualified hotshots from top A schools, you may might as well want to kill yourself for hiring that kind of an idiot! It also than says something about your ability to judge and hire people- well but I will leave that for now and maybe some other write up on that- some other time!

Unless HR is at the table with the business to understand and soak in every aspect of what the grand plan of business is and what’s the whole idea and importantly be listened to- there will never be a true integration! Sure enough in today’s times, even having people stick around at their own positions within the organisations- by itself is a challenge- and that just goes on to compound the integration challenge!– Even today,the normal brief always to HR can look like this- “The organisation would want to have an overhaul or a massive change once a CEO or a A level person moves on or just because the exiting one wants to have the HR do some work!”- you may ask “Why?” well you will almost always never get a sensible answer to that and with no “real HR” to question- the organisation will simply go into an overdrive to reinvent the same old wheel! Everyone will be happy doing that because it keeps everyone in the job and busy- but the fact remains , this unwarranted overdrive often ends up being the classical case of visiting history and needless to say- the results are always the same- “Nothing!” and every few years this nonsense continues and we have people coming and leaving and everything seems to stay exactly where it is! This is the fallacy of the much hyped integration of HR and Business when not carried out in a well thought and objective manner! So you may want to ask how does it look when it works and does it really work?

Well, when done right, HR can empower individuals, teams and business like nothing else can! You may want to ask me now, what is the right way, well the right way is the way of common-sense! If your business is heavily reliant on people and people are the reason for your businesses success or failure and if you don’t start your day without wishing “Good Day” to your HR Head, trust me no matter how big or small your business is, you will falter sooner or later and the reason for that faltering will be the disconnect with your people! So if you are a CEO, running a people centric business , make it a point to throw away your ego( which anyways is good to loose) and learn to walk out of you cabin to spend time with the person responsible for getting you the right people for your team- because when discussions happen here and the more often they do, you will begin to experience magic– magic in terms of the positive rub off that will happen within the existing people across your teams and the new ones that come to join your journey! You don’t need long meetings with endless one-sided communication expressing your dreams, fantasies or frustrations, you don’t need endless boring mails with subject lines reading something like “Form CEO’s Desk” or “It’s your HR” kind of gimmick! All that you need is a simple cup of tea or coffee once a day with the person who is responsible to get the right people for you day-in and day-out!

Now, don’t rush into patting your back, thinking that all the work to hold on to this integration lies only with the CEO’s or the business leader’s the HR leader’s too have to play their part and their part starts by behaving and acting like a business leader- who is leading the business of people! This approach seemingly deceptive but if played right, can make all the difference between having a HR and having a great HR! Awesomeness of HR comes not by knowing the rules and regulations and theories of HR, they do matter, but the real fun happens when HR understands and assimilates the business challenge as if they were their own (because they are their own problems- manifestations which are created by HR!) How?, you may ask, well here’s the simple test, When people leave when you least expect and business suffers, the question “How was this person evaluated and selected even?”, When a person leaves because he gets paid twice and more at the other place- “Why are we paying so less? are we?”, when the person destroys a million dollar machinery because of incompetence- “How did this person clear the evaluation and get in!” Well the lists and situations can go on and on- the fact is a HR disconnected with business problems and business plans is equally liable to fail as the business and what’s more a HR disconnected from it’s business can do more harm than a business that’s’ disconnected with HR!

True integration between HR and Business happens only when there is mutual respect and appreciation about what each of them do and how each one of them contribute to build and develop each other to ensure that the organisation keeps progressing with the right tools, both material and human! Unless Business teams stop discounting HR- assuming they don’t understand or see the point of business and until HR doesn’t stop hiding themselves away in files, operations and social media posts pertaining to job vacancy- this problem will persist! If you always wanted to understand why the HR never called you back or gave you an update for your hour long interview of multiple rounds of hour long interviews- well I presume you would have found your answer somewhere here! A disconnected HR with no insight into business revenues and business action plans- will try and continue the old classical way of reaching out to hundreds of candidates- when it is not required and eventually get stuck when the real time comes to hire- because by then externally the genuineness of the organisation has taken a beating!

There are and there always will be reasons and explanations for every connect and disconnect; some real and some are made up, irrespective of what they are, the fact remains that as long as people are involved and businesses require people, there will always remain a compelling need to to have people specialists and business aces to work together collaboratively in a transparent and purpose driven manner! This alone, If you ask me, this the real essence of integration, driven by purpose and proactive collaboration each playing to their strength, understanding the other team’s requirement!

I will leave you here, with these thoughts, depending on which team you are on- the business or the people team- do reflect on what worked and what didn’t and how can you make what matters work for you and the other team!

Ciao for now, will be back soon with another article!