Tag: worklife

Staying sane through insane times!

~ PA ~ Leave a comment

Humanity, never disappoints! The moment you go to bed thinking all is fine with the world- No one is threatening anyone with a war, growth stories are being written around the nations- few true, few fictional ; the next morning, you wake up  to your living nightmare in the form of the news of a pandemic and worldwide economic melt down! Well, this article is more about trying to isolate the real problem from the apparent one (the perceived one) and try to ensure we stay sane and don’t get done by our own dumbness by keeping the reason and behavior blaming the virus aside for some time (unless of course you have tested positive!).

One of the ever perplexing issues with the human mind has been that, it always tries to rush into finding solutions to a challenge that is been put to it!- It simply wants to get that task done and relax! Well, this part is normal; the fun begins it, when it starts to operate the way it has been conditioned to operate by the person who is the owner of this wonder-machine- that is you! Going by the “Who the majority of us actually are!”(Irrespective what our social media handles projects who we want to be or we want to be perceived to be); The way we have programmed ourselves to think; by wanting to be or being at times, fast- quick- rational- irrational- impulsive- brash- well, these and many more decision types come in all colors and hues of the personality that we hold;  which again is another byproduct of the way we have conditioned our thinking! Well- wait- read this sentence again- don’t get confused- but that is a fact! More often then not our actions driven through our thought processes are nothing but an extension of our personality statements which have been conditioned by our brain- based on what we have fed into it as experiences- memories- shades of pleasantness, fear, disgust, avoidance and affection etc. etc! So how do we tame and learn to debug a mind that has the potential to run away with it’s own unfound areas of fear and gross disregard- which can actually make you history in no time!

To begin with, you can try a simple technique- Whenever you are presented with a scenario- try to evaluate and ascertain- what is expected out of you!– Whether you need to do something- if yes, are you supposed to lead someone or follow someone or be doing it all alone, what are options available- which is the one that offers the least harm to you (read risk mitigation) and finally going ahead with the chosen step! The irony here is- this kind of level headed and process oriented thinking needs space, peace and time to arrive at wise decisions- and normally when push comes to shove- normally we end up making bad quality decisions – which are a result of why we tend to be where we are in our lives! Many a times- the best decision is about doing nothing and just letting things be the way are- “There’s never a point trying to fix something that’s not broken!”

Another important thing to remember is to do a PRA (Personal Risk Assessment) whenever you are hit by uncertain situations- whether at home or at work- or in general wherever you are on the map of the world- doing whatever you choose to pursue! This PRA technique has to be simple and operational. This is something that you will have to design for yourself!- As I keep saying each one of us- is fundamentally a different being- we may be similar and aligned to common goals of larger good to humanity in many ways- but the way we can engage and contribute is a value of the Intrinsic ability that we have within us by virtue of many things that go on to make who we are! This ability to come up with a correct, consistent and accurate PRA on an ongoing basis for the small events and large unforeseen events largely determines how we ride the waves and ensure that our ship holds good in stormy weather and calm seas with equal ease! The ability to come up with a refined and good quality PRA, again loops back to how well our cognitive and thinking ability has evolved and what kind of sensible and critical data points we have shared with it to ensure the outputs that we get are actionable sane and safe enough!

Finally, using common-sense along with the supply of intelligence that you may have- is the last line of defence that you have in times of extreme pressure- like the one that we are facing right now!– At a time when the media seems to be in an overdrive- and everything around you seems to be sending out signals of things around failing and falling- It is your generous use of intelligence and common-sense alone which will help you stay away from unnecessary hysteria, melodrama and ensure you do not end up being victim or a contributor to mass hysteria (which more often then not is completely useless, unverified, unproven and unfound!). Make it a practice- to always weigh what you get as an information input- weigh it against the source from where it comes- weigh it for credibility- authority and validity-and finally do check if it really, genuinely makes a difference in your life! Even as we have the virus outbreak across all the nations unfolding- if you happen to be one of those astronauts right now aboard the International Space Station- it will do humanity a lot good if you remained focused on your experiments up there- 440 kms above us- rather then trying to dole out sympathetic verses or worrying about things- on which you have literally no control! The trick then is to control and manage what you can and ignore and leave out, what does not impact you and certainly what remains beyond your effective control!

I leave you with these thoughts for you to think and come up with your own little nuggets of wisdom and value, so that you ensure your safety and sanity and thereby ensure the mental health of others around you!

Ciao for now! Grab your drink, stay sane and stay safe!

 

 

The art of disrupting a disruption!

~ PA ~ Leave a comment

Hello there! I am sure not many people would be in a mood to seek introspection and dive deep within even as the world around “seems” to be caving in. The word here is “seems” and this quick piece is further to my last one- a step ahead if you like- to possibly fog out whatever ambiguity is remaining within our minds and stay glued towards the sensible way of making sense around the nonsense!

So, at this moment, possibly you too are among the many humans worldwide who have been disrupted, from what used to be an otherwise “structured routine”( irrespective of how fulfilling that was or how dumb your daily routine was), the simple fact that you have been thrown off guard and forced to comply with another routine makes that rebel in you to wake up- even as you remain unclear about what you are actually rebelling about and why! But once you have overcome this initial shock of being sent into a space of your discomfort! (if people think- work from home- is all joy and glory- well wait and watch as news starts to hit headlines across the world- how homes have found new challenges in dealing with never seen faces, attributes and behaviors of family members!), what follows is a wide space where you are equally lost as even your fellow mates are lost by seeing the sudden freedom and trust ushered in on you by the companies that you work for! Your brain is right now somewhere in this zone – “Why was I cribbing about my job for such a long time- see no supervisors- no meetings- no politics- plain freedom and what I say is being believed upon- even if I am binge watching the web series and having a house party!” Sooner or later once reality sets in, over the next two – three days or following weeks (depending on where you are right now on the world map)- you will for sure start getting those pesky mails- saying- “If I can reach and work- why can’t you”, “that strong mail from a client who wants to jump back and have the first advantage to be back in the saddle” or even more gloomier news that surely will follow-  people quitting, few  being asked to leave- and few others will simply vanish! (read incomprehensibility of the mind over the surroundings!). This stage then will be quickly replaced by a strobe light effect which will hold  anxiety at one end of the blip and boredom at the other! Now all of these or any of these will happen only  if you resign yourself to the fate of your disruption and allow it to dictate your future! The good news is there is a way to beat around this seemingly sluggish and clawing up menace and that is to disrupt what is disrupting you within the disruption!

What governments and organisations, fail to notice is that although, one public notice and one official email is all that it takes to change the way people are going about, the fact remains that we are reaching out to Individual human beings (who are a world unto themselves and micro ecosystems of responsibilities, planning and tact even at that micro level)!Well, at the macro level an organisation or a government may do it’s job by sending out that communication- but when you try to deep dive and see how the construct of every individual is the stories will be many and different with no common thread to fall back on except that dictate from the organisation! For few (if not all) being confined to their place of stay could be far more worse then being at office (reasons could be multiple- family elders being disrupted- health issues of family members- genuine paucity of space- ambiance – privacy- their accommodation are many grades down then their office premises- an issue of affordability, fear psychosis of being dis-connected- read dis-connected from office grapevine and  the ongoing maneuvers that have got left half cooked which can come back biting!) So how does an individual navigate this space and emerge with sanity intact more then anything else! well read on!

Among the many things, that one can do, limiting to the length of the blog, I will share with you a few simple aspects that I can think of and will emphatically urge you to find your heaven because, remember, no two of us are alike- each one of us- each of the 7.5 billion of us are different when it comes to our psychological frameworks and orientations! One way of disrupting a disruption is to analyse what is the element within the disruption is nagging you! The moment you seek that and address it- trust me half of your battle is already over! This can be known by knowing what keeps you ticking you and what ticks you off and the only person who can find this out- is U!– no one can do this for you! Next, once you have found out – what is helping and what is not helping you – keep focusing on what’s working for you as much as you can, so that you are able to nudge out the “not working elements” of disruption completely from your line of sight and top of mind thought placards! Consider this if you always wanted to finish reading that favorite book (which you long wanted to and did not have time to finish it), seize this opportunity and go for it, and every now and then as those thought placards start to pop  up(which reflect your anxiety, concern, worry about being isolated, or when your mind tries to drag into playing futuristic role plays of what happens next); use this book reading time more and more so that your mind knows that “this reading of the book” is the “new assigned task” and this will automatically stop the diversionary tricks that draw your mind into the endless chaos of ambiguity! Well, this was just a plain example and each one of us can find our own safe haven and island of calm- even as others tend to struggle around the chaos with clouds of ambiguity and smoking high on their own unfound fears! 

Once you begin to take charge and effect change for yourself – for who you are- through a directed and sustained effort; irrespective of the times- whether they are disrupted or not- things will never remained fogged out for your vision!

I leave you with these thoughts- Embrace disruptions and use them to Your advantage! Will be back soon with another piece, until then take care and stay safe!

A drug called curiosity.

~ PA ~ Leave a comment

Well; I read this sometime somewhere, “Curiosity never killed the cat”, and then there were friends around who also had read, quite the contrary; “Curiosity killed the cat”! Well this piece is a quick sneak peak into the intrinsic element that we all have within in some measure- called, “Curiosity” and to know whether that’s actually helping us live or getting us killed! So here we go!

Every, life-form that has a brain with an ability to exercise cognition- will be curious in some or the other way- depending on the type of organism, it’s immediate environment and the kind of dangers and threats that it needs to ward off! Curiosity has evolved, being a reflection of how dominant a species has been through the evolutionary ecosystem! One thing that you will always find even in nature is that the most dominant of the species in an area of study will demonstrate heightened levels of curiosity which are reflective of the higher value that the organism carries in the value chain and these are enhanced in equal measure for both prey and predators and this I believe is nature’s masterstroke, among many others, to ensure that the natural world and the selection of the species and survival all of these aspects keep moving ahead through a fine balance!

Coming back to our world- a world of evolved- sapiens- the final frontier of biological evolution (as of now at least), we can flip the pages and take pride in the the kind of achievements that we have been able to register- as Individuals and societies across the world at different times- under different co-existing challenges! An element of common thread that runs beneath all the success and failure that humankind has experienced and shared through the ages is also reflective of the amount of curiosity demonstrated/ exercised and avoided!- We have stood to benefit and struggle at different times through history depending on whether we decided to act proactively or ignored our wanderlust mind and tried to remain passive to our own peril!

Every person who has read history, geography or geology has read about Mt. Vesuvius (the eruption that happened around AD 79) which famously wiped out the entire human habitat at Pompeii in a matter of minutes! What could have happened here , when we think about “Curiosity”- Weren’t the residents of a progressive society, living under the shadow of a tall mountain- which may also have sent out smoke plumes and occasional rumblers, ever wonder and think what was going around that Mountain? Well, certainly they would not have had the advantage of modern day science apparatus and gadgets, but during that time, knowing well, that Roman societies were highly evolved with arts, sciences (like Philosophy, Literature etc.) the question simply remains- why were their “curious minds” so oblivious of a danger sitting right over them? Think around this and hold your thoughts- as we explore another arena from recent history…

Fast forward to 1700s (the dawn of modern history)- say we arrive in a period post 1700s- what we witness here is a rapid development in technological areas and machine science coming of age- methodical and unprecedented documentation of history through volumes over volumes of books, research papers, scientific journals, all of them collaborating and contributing to help us reach where we are today! So what is the common thread running through human history in this period of time- Well, you guessed it right! “Enhanced Curiosity” and a sustained effort towards experimentation! The result, well we owe each and every bit of our modern day luxury to the pioneers and scientist of this bygone era- whether it is the CT scan machine that you are using, that X Ray door frame at the airport terminal, that electron microscope that ensures that airplanes are safe or the simple science applied to food chemistry that has ensured we live longer (living healthy is a choice as yet left unto us!)

So what actually was different between the Roman example and the the advent of modern societies post rapid industrialization- well the difference was in a simple aspect- the aspect of knowing when to be curious and in what measure. Of course, stable societies that guarantee safety and offer incentive for risk taking and enterprise always enhance “curiosity”. Societies that shun risk appetite (for one or the other reason) eventually end up being under the proverbial Volcano that will certainly erupt! (it always is just a matter of time- it’s then about When and not about If!) These proverbial Volcanic eruptions are not necessarily volcanic ash in pour face and lava lakes flowing through our cities- it is something far worse then that- when societies shun – individual enterprise by penalizing curiosity and enterprising approach by tying it up with penalties; these curious minds seek environments that offer better intellectual spaces and (which are the least penal and far more intellectually stimulating- read Brain Drain!)

Well, so whats the point here- well simple as always- The intrinsic fabric of our mind holds Curiosity- don’t believe me – fine- try interacting with those 2-5 year old’s and then let’s have a chat! The essence of human mind and the bio-chemical gift that it is also underlines this basic hardwired trait to be always seeking, searching and finding answers and developing our abilities of reliability through cognition and experimentation to make our today and tomorrow safer for us and the following generations! Like every other attribute- too much or too little of it surely can spell a disaster– example by setting off false levels and layers of urgency or complacency- which we often see in our workplaces! (because as long as we are not ending up killing anyone – everything seems fine in the corporate world- no matter what new levels of dumbness we achieve). Most of the times these errors are not fatal , but complacency when coupled with a fatigued mind- has almost always led to disasters and the only attribute that could have helped avoid them would have been a sustaining and an inquiring mind- which always asks- “Why is this – what I see- the way it is- is there a better way- for this to exist or work or provide that next level of benefit which is out of reach as yet!”

Before I leave you at the mercy of your curious mind- Always remember- All greatness that Humankind has ever achieved has been a function of an underlying curious mind and a curious-mind led thought leadership! As species it is our curious minds that help us navigate situations which are out of any written script whether we are dealing with animal instincts hidden among humans around us or we encounter real animals at their wildest best- when we are on our next hike!

I leave you here, grab your drink and let your curious mind wander a bit- a good question- well- try and figure out – “Who are you”! Ciao for now!

Hidden in plain sight!

~ PA ~ 3 Comments

Hello people! Hope you are having a great time trying to make sense of the world as you rush into your week ahead! Depending on where you are on the planet, you are either completely consumed by the outbreak of the Coronovirus, some kind of political upheaval, facing a financial crisis or dealing with a flash flood or an environmental challenge! and If none of these things have impacted you; then you are probably thanking your stars and are wondering what is in store for you! “What is hidden in plain sight” that is heading for you! This crisp piece is a sneak peak into how “We miss-what We see”!

As we go about rushing through our daily lives, what we end up doing inadvertently is missing the bigger picture and the contextual settings of what we see, furthermore add to this fleeting inference the extrapolation that your brain would do (on it’s own- tricking you in a way- based on your past experiences and stored reference points) which will do nothing more then taking you away far away from what the reality is and set you up in a completely manufactured setting which tends to create a narrative that confirms with your liking and comfort! This is the demon that we deal with, the good part- this demon is created by us- the bad part- we hardly know how to control it and when to unleash it!

Having spent close to two decades in areas of Sales, Marketing and HR, lot of my time has gone into dealing with people- yes- “dealing” with them in the every essence of the word! Surely enough- I may not have been that “Best Sales”, or “Best HR” or adhered to any of the society led conformity standards, but (what is important) what I learnt through my experiences being with fellow humans- has been that each one of them- has a story which in-turn has a fascinating contextual setting- which none of us can ever imagine-you would have heard that line, “Facts being stranger then Fiction” and boy, when you get to listen to people how they have moved around and through these contextual settings and the kind of extraordinary things that they would have done to survive and overcome situations- it’s a different universe unto itself!

Consider this setting; a sales person who was performing quarter on quarter suddenly seems adrift- seems to have lost the sheen completely and the magic seems to have worn off and with no time to spare(not to blame the organisation here) pretty soon by the end of the ongoing quarter- this person gets ejected from the system altogether! Here’s one such case about one such individual- what had transpired then was rather interesting- so this person- was going steady- in no time- incentives began pouring in and with that started the problem! Being young- lesser responsibilities and an approach that simply refused to prepare for a worst case scenario-the excess cash-at-hand soon became a curse- slowly indulgence turned into full blown addiction and in no time- addiction led to inattention at work- which translated into missing targets and eventually getting ejected! This is what appeared to be – but well- as I have been saying- this is what was seen but what actually happened was this- In plain sight what was hidden- The fact that the addiction had developed on the job while working! The person’s team leads then used to fun at the expense of this person (instead of censuring and discouraging this kind of contra behaviour which violated almost everything- from policy to genuine human value of care!) this was one thing that further reinforced the notion of being addicted and being high at work was fine! and when the fun was over and when the number game began to get hit- no time was wasted by the same team leads (who used to have parties around this person’s addiction) in preparing a case against him for being addicted on the job, missing business objectives and showed the policy clause number 1,2,3 and there went his future with his ejection!

So what had happened here? Well things were hidden in plain sight- Even the HR teams possibly failed to see what they should have ideally picked up (the root cause analysis) and instead believed to buy the story that was sold by the business team leads! Now, why did HR do that- well simple- No organisation, in today’s age has the time, money or resource strength to value individual’s as “Individuals” and the second problem of assuming “anyone can do anyone’s work” (which at times works and most of the times does not!) holds ground. What happened next- well with this person gone – sure enough some good clients left and when the rut continued eventually the team lead had also to go!- A complete collapse of a team in a span of 8 months! Coming to think of it all this shit happened for what?- “Extracting fun at a cost of an individual when it was not warranted and when it could have been managed and at it’s best effort stopped!

Another story- An organisation had hired a supposedly smart person for a client facing role. At the beginning everything seemed fine, and in about two months (as client work began and things started to build up)- this person started working from one mistake unto the next- sure enough competency issues were flagged off (which the HR already had flagged off during hiring- but went ahead because the business said, they will manage it!). This all seemed normal until this point, but this where the fun began (at times literally spooking the people around!). This person started a tell-tale predictable absenteeism which was always accompanied by complete communication black out and radio silence! Subsequently every time that this person rejoined duty- it was an all OK and normal one week then again the same story- shocking still were the reasons that this person started to come up with! (when confronted and asked about complete communication black outs and radio silence while being absent!). the reasons ranged from serial stalking to house breaks to SOS from family to threats for ransom- you name it and everything was on the table! Well, I don’t want to make it more dramatic right now! Eventually things were called off and this person decided to move out of the organisation (for everyone’s happiness!) A detailed calm and probing discussion (on the way out-read exit interview) finally gave away a major clue! This person was having an underlying psychological problem- which translated into getting into hallucinations and escapism every time stress or pressure was increased (read normal work pressure) and this was an ailment for which this person had already undergone a comprehensive therapy few years back and this new place had just compounded and brought that back!

Guess what, it is not only Individuals, but also companies and organisations that start collapsing when we fail to read what is hidden in plain sight– as I write this article a successful private bank in India has triggered off a major stock market crash- the bank just collapsed on account of giving bad loans for last few years (bad loans given to supposedly successful business tycoons and their businesses!) well this is an altogether different subject(though similar) and can by itself be a subject for another article!

Well, to end it here, I leave you with thoughts to reflect inwards and see for yourself what is that you are missing in your plain sight – based on what is around you and in front of you- this very moment! For always remember- What we miss in plain sight- comes back to haunt us – now or later- but surely it does- it may be a blunder as simple as a penny or may be measured in terms of millions of dollars- but our oversight eventually ends up costing us and we having to pay the price!– Whether you end up working extra (because your colleague got fired or your investments get messed up- because that finance company holding your savings just went bust!). The point to remember here is- Always seek What seems to be hidden in Plain sight and keep unwanted-uncomfortable surprises at bay!

Ciao form now, have an attentive week ahead, will be back with another piece soon!

Entrapped to confirm!

~ PA ~ Leave a comment

Well, my last two pieces were slightly covering a different area, part rational, part philosophical; I thought let’s get back to our good old corporate world riddled with slavery, nepotism and showcasing and touch upon yet another interesting nerve that runs deep within organisations, teams and individuals and it really doesn’t matter whether you are working for an organisation which has 5 people or has 5000 people- at some or the other time you would have too experienced this space of being “entrapped to confirm” at times this being pleasant and sometime being the only reason for you too move out and ahead of the system!

Often we walk into or find ourselves part of situations where we are supposed to act- behave- orient ourselves in a particular manner- well nothing wrong with it- considering that If you are at a Red signal and driving- you would be expected to stop and you should and you indeed do (most of the times). However the challenges start when this behaviour is extrapolated and expected in the most unusual situations and circumstances where you would actually end up behaving in a very different manner (than what your intrinsic common-sense beacon would be asking you to do!)

Let me jog your memory a bit- remember the last time when you were part of that Tuesday/ Friday team meeting discussing sales targets (remaining to be achieved) and your reason for the delays in getting that revenue seemed all too same- and your boss said, “give me some other reason- if you cannot work- at least be creative at that!) and of course yes, you would have done that- shared another reason ; all this because your boss wanted to share that different reason possibly with his boss (because that is what he would have said at some or the other time!) When you sit back and think around this- irrespective of what reason was sold – there is no change in reality for when the sales revenue will come in- whether you had continued with the same reason or given this new made-up version- the money was always going to come in when it was supposed to come- heart in heart- you and your Boss always know that! This is what I call the Sales Brotherhood- and at some or the other time all of us have to be baptized through this! It teaches a few things for sure- like becoming creative with reasons – as long as you don’t begin to use this non-productive creative part to procrastinate your work- all this seems cute, innocent and fun part of a mundane stressful existence!

Let’s quickly pan across to another scenario- Remember your last flight? well the most recent one- before airlines tarted to pull the plug off because of the dreaded little Corona virus! If you have been able to steal a few minutes off your mobile device and pay attention to the screaming and yelling of the crew at the gate requesting all passengers from Zone 1 to come to the gate and you suddenly notice almost the entire waiting area has got up and like all 200 passengers are going to sit across those first 30 seats- well yes- this is something that every flight that you undertake– you will find this type of irrational behavior response over and over and over again! Given the passengers- who they are and why they are the way they are- well the airline crew at the gate also doesn’t seem to get few creative ideas to break this stalemate and they too keep on going on and on wit the same set of instructions which eventually result in same type of passenger behaviour! This is a completely non-productive, rather counter productive result when rules and guidelines are followed irrespective e of them being of no great value or use! Sure enough the airlines have a reason for having the boarding done Zone wise- the point here is “Entrapped confirmation” to follow the same process which yields poor result doesn’t allow them to think creatively beyond to overcome the problem of over-enthusiastic passengers- who at all times feel they are going to be left behind at the terminal!

Our brains are wired to naturally seek safety or at times thrill/ regressive enjoyment by following confirmations (whether good or bad) at times even if they put you in harms way- you may go ahead with (like jumping off a moving train or bus!). When it comes to the confines of the corporate world which is now (more whenever) dogged with and riddled with corporate minefields across levels and processes) it’s but natural to follow the rules without applying greater thought- the thought process is simple here” well this act or way of working never got anyone killed/ harmed- no one is complaining- there is nothing that makes it difficult for me- so why bother!” and of course, even If I were to suggest and implement something to help and make things better- Why should I?- what’s the benefit or Incentive in me for that?! More then anything else- It is this very thought process- which gets entrapped to an established “confirmation process and approach” that causes more harm and increases costs for organisations to provide services and goods to customers in the long run which goes on to do impact customers and businesses in a cycle that just seems to have a mind of its own!

So now, you may start to ask- what can be done around this- well, given the limitation of a blog- I certainly can’t elaborate strategies and intervention mechanisms that can be deployed. However what can be done is take a simple step towards “Individual Empowerment”. Organisations need to understand that, whether they touch the customer through service or goods- it is the connect and the last person standing representing them in-front of the customer who matters more then the CEO! It is this person who is going to make that all important sale click or have that deal signed off and for that person to able able to do that with a flair of confidence and charm that is available at individual disposal; the individual must be free from”entrapment to confirm”. The rules have to be simple to follow and difficult to be broken- the fewer the better! Case in point- if the airline crew at the gate announce the boarding citing seat numbers 1- 30 rather then Zone 1 the impact will be dramatic- because for a passenger who travels less often- Zone 1 is alien, but seat number is kind of printed on the mind!

I leave you here, and hope you have a blessed meeting today or this Friday and are able to wriggle yourself out of the entrapment minefields laid out for you- inn a way that helps you and the services that your represent- by empowering yourself and bringing your individuality to the forefront!

Do keep writing in and do let me know what next you would like to read about! Reach me on parimal.aluri@simplifylives.com and learn more about our consulting and training solutions that are aimed to bring about empowerment in the true sense of the word! Ciao for now!

Minding your mind!

~ PA ~ Leave a comment

We all live in times where distractions, interruptions and chaos play around us all the time and it is in these daunting spaces we are supposed to carry out our daily lives- well when it’s you private time, you can still choose what to do and where to be and how much shit of the world you ate wanting to accommodate; but the irony of life as it happens to be is that a lot of this unsolicited shit and clutter hits us when we are majorly trying to navigate through our professional spaces- irrespective whether you are a corporate chained performer or a self-driven (motivated or unmotivated) survivor, this is a reality that we all face- day in and day out! This piece of trying to make some sense of the nonsense around us!

What does your normal day look like? hectic, fast paced, slow, relaxing, chaotic, in-control…well you can go on with tons of adjectives to define how you feel, how your energy levels are and what your rhythm for the day is or will be- all in all it boils down to this- “Feeling – Thinking” axis within your brain and that’s where all the glory and misery of the world resides!

The human brain, by far the most complex piece of bio-engineering with a cocktail of chemicals that are all interlinked smartly just to ensure one thing- That you survive and don’t end up killing yourself doing stupid things! Our evolution has been gradual and so have our organs evolved to deal with ever increasing incremental complexities every few thousand odd years!. The magic word here is “incremental“. Consider a case in point, if you had a magic switch and took your tales iPhone and visited your ancestor say 4000 years ago or even say- 300 years ago- what do you think would happen?- well of course “nothing” because there would be no available reference cognition of what that weird thing is and what should be done with it! As you decide to return back to our present time, your old ancestor hands you a piece of bone which has rough edges and has a fine needle tip – so what do you make of it? Is it a needle or a knife? or is it an old chopstick? Well this is where your mind will be blanked out- because no matter how hard you try to understand- since you have not used the object- you too do not have a ready reference to utility and can just go on doing some second guessing unless your ancestor demonstrates! So what’s the point here? Well, very simple- Your brain will perform optimally only when it has clarity of context- and this clarity of context in whatever we choose to do is the essence of being mindful and learning how to deal with and reduce unwanted clutter that keeps on distracting you every now or then for good!

It is important to note that worthy distractions are not all that bad- your brain is a hardwired sensory organ that has one goal to keep you safe and kicking- sensing distractions by its natural way- the brain helps you avoid accidents and saves you from a lot of shit!- Each one of us has that memory when we slammed the brakes to save that idiot who just came in between! (and more often then not we are too surprised with our own speed to react to the emergency!). It is the stuff made up on unworthy and non-urgent distractions that leads to the fatigue and unwanted blurring of our abilities and these are more often to do with the settings of our workplace and our approach to that work and an intriguing interplay wherein others also contribute- either helping or harming us even more with each interaction!

The times of distraction that we live in about- that email- that whatsapp ping, that sms, that unwarranted call, all of these take away valuable seconds and play a focus dodge ball with your mind- result – you end up tiring it up more quickly and rapidly- as a result your brain starts to play its tricks- first it will ensure you slow down- make you crave for food (read sweets or carbs) make you eat more then what you should (fool you into this), once you have hogged- digestion takes precedence over thinking and your brain is more focused internally and your razor sharp focus is blunted rapidly- until a point either you goof up big time or are smart to pull up that coffee cup and dowse your brain tricks with a quick shot of caffeine right to where it hurts! This is pay-back time to trick your brain and trying to tell it- “Shut up dude- have this caffeine and let’s get the job done!”

People do not realise how damaging distractions can be and the kind of havoc they can create- consider few examples- crossing the road, driving while dabbling with you cell phone- result- fatal and dangerous, getting distracted by a call as you type a mail and send it without a re-check to your client! Just as you are typing away something really important- that odd ping from a social handle and there goes your focus for a long holiday- So how do we manage this? is this manageable in the first place?

Well the simple answer is yes and no! Yes, indeed this menace can be managed and the challenge well, you need to make a directed effort towards it! If you were to observe people who have excelled at sports of some type of artistic expression (dancing, painting, theater) , one common aspect that becomes really evident is their ability to drift between sessions of razor sharp focus and relaxing away or dreaming on! The trick is to strike a balance and ensure that the brain is utilized and relaxed in an optimum cycle to ensure that fatigue doesn’t set in, nor is the focus compromised! We need to adopt a similar stance while dealing with distractions at work- whether they are those pesky emails, calls, or unwarranted meetings- we need to strike a razor sharp focus when we have the “me time” at work and ensure that we are relaxed yet attentive as we create work through collaborations- This apparently is one reason that new age organisations always talk about relaxed rule books and casual settings (but do remember that never implies they are not serious about their numbers or profits) all they are saying is “our thinking gets rewarded by the setting- it tricks the brain into relaxation thereby ensuring the focus can be sustained and productivity enhanced even more!”

So, here you go, learn to balance your mind like a ballerina, being swift and still in the same stance! Learn to know when to pick that call, check that phone or that email and know when to shut down your gadgets and allow yourself to escape into the fictional wilderness created by your amazing brain!

I leave you here, with possibly a cup of your favorite drink, to plan how you want to create focus and space at the same time so that you can Mind your mind and a minded mind helps you mind the world eventually! Bye for now!

Does your designation define your incompetence?

~ PA ~ 1 Comment

Well, after slogging it for around two decades and meeting intelligent and dumb people on the go, this has been one question that has always played on my mind! So much so that eventually when it came to start on my own- and when my CA asked me what designation I wanted to have (as part of the company formation process requirements), well I was left with even more predicament! This piece is not to prove anything or discount away the merits of having those wonderful visiting cards (that give you that high every time you give it to your extended cousins at an Indian wedding! or when you give it to people – especially when no once cares and no one is requesting for one!), neither is it about deciding what’s wrong or right- it’s about having some fun by sharing the observations that we make and try to engage with the limited supply of common sense that we have to decipher is any of this really makes any sense!

Way back when I was into sales, a part of my job involved reaching out to enterprise clients and offer business solutions – the first thing that struck me (while I was meeting representatives of a private bank) was very interesting! This was the time when, if you were an MBA (from any college) in India- you were the next big sensation! Well when I went into the meeting (as a designated Sales Manager – the only one from my organisation), I was greeted by 7 youngsters (all young hotshots averaging around 25-26 years), I was around 32 then, and the next big surprise came, when I learnt all were there to meet me! and you know what, as we exchanged the cards (as was customary then) each of these 7 people were Associate Vice Presidents (AVPs)! I was like, “WTF”. Eventually as the meeting progressed a lot of things got clear, none of them had the authority to buy a ball-point pen forget evaluating a business solution for their bank, none of them had a team and guess what two had already resigned! None of them had technical understanding and I had to eventually just meet up with their Head of Department later (who was twice my age and technologically challenged – as expected- that was the beginning of technological up-gradation in Indian banking system then!

As years’ went by, this instance always remained with me and every now and then flashes of corporate level incompetence could be seen across as people flashed their business cards with all the heavy English words that they could think of- at times I wondered if these companies had hired Copywriters in their HR team even to come up with those jazzy designations which on ground meant almost nothing! In another interesting case, once while I was working with an advertising firm, we had this whole family of designations (which was, I believe created when the industry was doing really well and warranted those many clinical details on business cards) but, me being me, when I asked a person what was an AVP (Associate Vice President) doing differently on a said account then a CSD (Client Servicing Director) or a VP (Vice President) and what was the “Group” referring to in the designation of a “Group Account Director” when the individual was slogging on a single client all through the year (that also on one aspect of marketing communication challenge- namely- BTL (Below The Line)! – there was only one reply- silence and a smile! Finding no sane replies, my observation and informal chats with people helped to connect the dots and get a complete understanding about the ecosystem that we call as “Workplace”

Well it turns out, like with everything else, all things started well, whether it was the banking sector or the advertising agency space, all of them were shaped on best practices that came with international alliances or international standards and norms as the case would have been- but what got left out very importantly was – the generous use of able discretion to award or present a specific designation and attach it to a particular task/role. This got compounded as Incompetent designations met Incompetent people (which was the function of limited ability to purchase real talent at a real cost). So, no surprises what happened next! Eventually if you hire a chef, who has experience in oriental cuisine and ask that person to dish out Italian- well you will be served for sure- but with a twist and that’s where the whole work arena has landed over! Walk into any office today and what you see is two hundred designations, three hundred people and no one sure enough of what they really do, not knowing where to start and where to end – with regards to the designations that they carry! So is this all really gone wrong or are these just odd cases! For that, I request you to consider a few more sane examples!

I am sure you always admire your law enforcement agencies and defense forces- you should- they do keep the dark forces away!- Well irrespective where in the world you are- one thing is common these are disciplined forces- Each team player exactly knows what they need to do in a particular situation and they know exactly when they need back-up and when they can handle things by themselves- yes and they too have designations and follow command! So how come they are so clear headed and sure and there seems to be no ambiguity? Before I answer this for you another one example to make things really simple!

We have all visited a doctor at one time or another, what do you see in hospitals and clinics?- There is direction- The moment your consultant thinks- that you are really messed up beyond his cognitive abilities- a senior doctor will be brought in- to understand how badly you have screwed up yourself- why does this happen- well experience yes (experience as in not spending more time at the hospital- but in context of having worked on complicated and more number of such complicated cases!)

So if you see, in the case of our defense forces or doctors- when they add the designation as “Group Captain” or “Colonel” or “Senior Cardiologist” or a “Senior Surgeon” one thing you can be sure- they will not be 25-26 year old’s and they want be faffing around about what they can do- because these are the people, my friend – who know for sure- that they are last people standing between your miserable existence on earth and your flight to after- life!

Well to make the point simple- Designations have to be reflective of “What you do”, “can do” and are “allowed to do” with regards to your workplace. Importantly organisations need to wake up and understand , gone are the days when people could get intimidated by reading “President” and “Senior President” on cards- well frankly no one cares- because the other person getting your card is also part of corporate slavery in equal measure like yourself- so it’s time to knock off all the falsified egos and get the blinders off! Unless this is done business cards spell out incompetence towards the designation or the individual as things become apparent through business interactions!

Through my limited experience, when business cards match personalities of the people who carry them and sense of completeness is achieved (not getting a deal or a sign off), rather a space wherein there has been an intelligent exchange of ideas which reason why things can move ahead or otherwise- it is then that justice has been done to the designation and the person who upholds it!

It is very simple to remember, keep designations aligned to the work and the people who they are being awarded to- until that happens each one of us can continue calling ourselves “CEO” of our own lives!

Think and simplify!-Incidentally, this is also one of the few things that we do as part of our consulting offering-adding common-sense to businesses! Until next time Ciao! Do write to me at parimal.aluri@simplifylives.com and do let me know what you would like to read next!

Add value to your Time!

~ PA ~ Leave a comment

Keeping all the worldly problems away, the singular aspect which is a great leveler – is undoubtedly- “Time”. Irrespective whether you are rich or poor, affluent or just plain surviving, travel in a private plane or use public transport, indulge in life to the fullest or not- Time is equal for all of us- it goes ticking by the seconds ever since we arrive and continues along; Time doesn’t race ahead when we are battling the tide neither does it slow down when we are enjoying the highs of life- it goes on with it’s own intrinsic rhythm all the time and always- this piece is around this fundamental aspect of life which seems to get overlooked in the fast pace that we all have embraced and at times intentionally like to overlook!

86,400 seconds each day (in a 24 hour period), that’s the opening balance that each one of us has got, grab your coffee and just think how did you spend this huge amount of time the other day! would have you spent it differently had you been given an incentive (an incentive to live a little longer – perhaps a day longer for each day well spend?!). Certainly these aspects are not as simple as they seem, however the fact remains that at the end of every 24 hour period- you have consumed 86,400 seconds and how that has helped you or harmed you for today or for the times ahead- largely depends on what you did with it! Your application of value, quality and creativity within those fleeting seconds puts you in path of a trajectory which takes you either in the direction of your intended effort or away from it- it all begins with you and the best part is you get to decide!

Imagine a day- A normal corporate working day- commute to your work place- meetings (sensible and unwanted, unproductive) discussions, talks, office sanctioned bitching sessions (speaking, opining and thinking about people/ colleagues -who in turn won’t know that and who would really not care about it anyways!) Next, spending sometime doing what you are supposed to do- in a way that pleases you (that’s the reason why all those meetings and discussions and chit-chat arises from- because if each one of them in an office does things what they are supposed to be doing the way it should be done- there is absolutely nothing left to talk- discuss about!)- Think about it! Next you pick yourself- tired and famished for all the unproductive nonsense that you have engaged with through the day and head back for that late evening meet and greet with friends at the nearest pub- again an unproductive orchestrated bitching session – which now transcends into multiplicity of office scenarios (depending on number of people around the table)- again it goes on and on- with no resolution to improve anyone’s life by adopting anything to avoid anything that would have caused all those bitching issues and feeling happy for no real reason– you head home. You hit the house- have a customary chat and sign off (almost dead) only to wake up the next day and continue with more or less same shit! (only examples, people and context changes- content and outcome more or less remains same)

Sadly for all the evolutionary intelligence that physiology has gifted humans with- this kind of existence and way of living does a considerable disservice to ourselves and our intrinsic intelligence (whether we choose to use it or not!) This is the biggest underlying paradox of our times and the biggest challenge that we must overcome to lead ourselves to begin with- before we even think of creating value for others- we must first and foremost create value for ourselves through mindful existence and meaningful presence in all that we choose to do- through our thoughts and actions!

Bias- Societal confirmation bias– this is what leads us to believe that – we must bitch in offices- we must party and engage in unproductive nonsense and spend a considerable time of our lives- discussing, speaking and share n build opinions about people, places and almost everything around- when actually none of those opinions are going to make any difference to the person or the the topic of discussion! You would have experienced this- People suggesting how a soccer match should have been played in the 28th minute, what President Trump should say and do, Plastics are a real problem (discussing this while having your cold drink from a single use plastic bottle!), disusing about health- about going to gym (while downing your fifth beer glass or smoking your fourth cigarette!).

As human beings we naturally long “to belong” – belong to a group, a clan- that is something hard- wired in the earlier days of solution- this provided security and safety (as we roamed around the wild untamed lands), as societies became agrarian- discussions shifted with focus on “comparative observations and statements” whenever these were objectively driven and forward looking- innovations and improvement of quality of life was experienced (read great civilizations of the past). Whenever these happened with ulterior motives- it simply wiped out kingdoms and monarchies from the face of the earth (read sabotage/ political maneuvering – from greed- greed for power and self obsession!)

This same instinct, “To Belong” when used effectively in modern day office settings (the modern day wild wild west) can create wonderful achievements for the individual and the organisational ecosystem(read invitations, path breaking discoveries, the coveted Nobel prizes) all these come from this space- wherein the engagement is purpose and meaning driven– this is what I call – Organisation facilitated directed bitching to achieve something meaningful which is in line with the purpose of the organisation! You will always find individuals and organisations that are on a high- with purpose on mind are often the most fast paced, quietest and when they call for meetings- their meetings make real sense (short, crisp and defined)- because they plot their journey and ensure they keep up the pace and direction that they have planned- and it really doesn’t matter whether this meeting happens at their corporate HQ’s or at a beach resort (because meaning and focus of purpose so hardwired- it actually is like second skin- always worn- inside out!)

86,400 seconds is all that we have got for each day- how we choose to spend it decides – what our next move is and whether we are making our next lot of 24 hours easy on us or we are adding to our challenges! The ability and the necessity to value time and ensure we have a purpose driven approach to time doesn’t mean that we should stop enjoying life and we should get dead serious about every second- what it means is, we need to strike a fine balance between purpose that we choose and the recreation that we need ,once this has been established, trust me you have arrived! This realization of being able to classify everything around you – as either part of your purpose or part of recreation will empower you like nothing else- provide you with enough clarity and sense of direction- which in turn will know how you are investing your 86,400 seconds and spending them each day!

I will leave you with your remaining seconds for the day and urge you to begin thinking around- what is your purpose and what is your recreation- and how much time your are investing and how much you are spending!

Like every other virtue, it’s always good to use “time” wisely so that it amplifies and resonates with your purpose and ensures you also have enough recreation the way you want to! How many of the 86,400 seconds do you have for today and what are you planning to do with them? Invest or spend? whatever you decide- stay wise!

Why organisations fail!

~ PA ~ Leave a comment

Before you start wondering and jumping to conclusions; no the title is not a problem statement neither this is an answer to all the stupid and dumb situations that organisations get into these days- intentionally and accidentally either-ways! This is more about learning a simple fact that people are at the foundation and core of what you do (literally whatever you choose to do- whether that’s a hi-tech company that you plan to build or just serve tea around the corner!)

Economic slowdown- well when countries hit the brake (especially when the sabotage is complimented by faulty government policies, needless to say all hell breaks loose!). The next thing that manifests in uncertain business environment is ..well..you have read the script- loss of jobs- closing of companies and lock-outs.When you have a closer look into the space how businesses react- they start with doing away with what is good-to-have (nothing wrong with this) and what gets impacted is majorly are the costs associated with the cost centers (read marketing, internal services like HR, Admin and Finance). The problems get compounded further from this stage as the good-to-have basket is determined through prejudice and nepotistic values rather then rational thinking! This is why when eventually they are out of the storm and the worst is over- often organisations realise there is no leadership that is required to steer the ship full steam ahead! Keeping people in the good-to-have basket is a blunder which organisations commit on an ongoing basis and consequences are always felt in an ongoing manner- no matter what metric you want to evaluate the organisation!

What then starts is a cycle which thrives on incompetence and the ensuing success and failure of an organisation is determined by the level of incompetence displayed by it’s leaders rather then anything else! As long as organisations tend to tie people as commodities rather then individuals who have something to offer through way of unique thinking- these ups and downs will continue and tend to get amplified as they resonate with failing economic policies of the government of the land!

A large network group in the space of marketing communication- The group thrived on mergers and acquisitions on an ongoing basis (to it’s perceived advantage and unintended disadvantage,decisions taken overlooked and gave a damn to the people who are being impacted with the ongoing decisions!) So much so that people whom the decisions usually would impact would be informed about it at the very last hour, something like this, “Hey! from tomorrow you are re-designated as “Chief Entertainment Officer” instead of the “Chief Business Officer” and your new clients are “xyz” and your target is “dollar 123″ and you have three months to get that money else find a place!”

In some cases other short discussions have been like, “You know how its is, the times are tough, we have to take calls, suddenly we have five CEO’s we need only two, so we want to know how you want to plan ahead and want us to communicate about your moving on!” Well in either scenario- the critical aspect that was missing- The rational approach that the HR team could have provided the management with– but as the case was to be- the HR team was totally clueless as this was a “numbers call” wherein the trade off is something like this, “because revenue is “x” we need “y” people and we are now “y+20″, so decide which 20 go!”

As a coach, we never wear a hat that goes on to suggest or indicate one option over the other; the fallacy of our times (which seems to go on increasing) is that incompetent leaders go on to make equally incompetent decisions, using tools that have been chosen (again by incompetent teams) which results into these fast failing scenarios over and over again. The damaging costs to organisation in terms of brand re-building, re-hiring and re-training simply outweigh all spelled out benefits shown by these (incompetent) experts and this cycle keeps on repeating every few years- for some industries and sectors this happens every three years and for a few others it happens once every five years- but this does happen! When these things unfold and resonate with an ongoing national or global slowdown the impacts are unquestionably more damaging and equally difficult to repair with long-term consequences!

By now you are probably saying- ok- so stop all this nagging – do you have a solution! Well the answer is yes and no- yes- there is a solution- simple effective and no- because you will not go ahead and implement- because for implementation of simple and effective solutions, you do not need a blue blood MBA rather you need guts and commonsense to face adversity and stand firmly no matter what to speak and do what is right- to master this bit takes at times- a learning of a lifetime!

Frankly speaking about the simple and effective solution- organisations that thrive on value of an individual and demonstrate rational decision making when it comes to setting up teams, qualifying businesses by planing for tomorrow along with their today a lot of misery can be avoided and is avoided- unfortunately in a corporate era wherein ship captains don’t see a tenure of more then two-three years planing anything fundamentally strong and substantive is a foregone conclusion and unless this bit is corrected from the top- I guess the chaos will continue- the only saving grace will be a few good men and women from the HR teams who are able to pre-empt, avoid and manage chaos as it unfolds giving a human touch and not resigning to the “numbers game”!

I will leave you with your thoughts here and will be back soon with a new piece with a refreshing take on something new! Enjoy your coffee and start learning to tame chaos today!

The mystical “frame of context”

~ PA ~ 1 Comment

Well, as my title suggests, if you were wondering why my new blogs have not been coming in for the last few days, it’s time to start wondering and seeking the answers using this much abused technique of “frame of context”!

Well, friends no matter which nation you belong to and which town or mega city that you come from and how comfortable or uncomfortable you are in the moment, we all have been entrapped at some or other point in time either failing to use or using it with great perfection- “the concept of framing the context” It looks like a trivial aspect of our lives but don’t be fooled it is as important as anything else for your ability to build meaningful contexts around what you obeserve and see goes a long way to alter your psyche and the resulting behavior that comes around either pleasing or screwing up everyone and everything around you!

In an era where we have a chronic ailment of diminishing attention spans and focus, it is just obvious that in many cases, people end up simply missing “the context” altogether – in some cases with dire consequences.

How does this manifest- well if you have ever been part of those dreaded weekly update meetings (whether they are on a Monday, Tuesday or a Friday, really doesn’t matter!) which often end up with more issues and agony discussed rather coming up with solutions and answers- people end up leaving those social gatherings with more confusion and more new questions instead of finding answers to the already existing challenges- this often happens when context goes incognito! I am certainly not suggesting all meetings end up this way- but if you were to compute the number of meetings that happen around the world across offices and across levels and if you wanted to assume that all these are meeting their objectives of the meetings- well then our world would be a different place by the time I finish writing this article! So now you may want to ask me to stop whining and suggest a meaningful way around this- well that what we do from here!- since the context is set!

Like I mentioned in my previous blogs- in a way the context of our times is hyper-dynamic– for everyone that we deal with and everything that we do! You walk into the office- all geared up in the morning and the junior colleague (who was your best pal until last evening) has suddenly become your worst nightmare- courtesy a major goof up at work which has got your client and two levels above you fired up and going for your jugular- So now what just happened- in a matter of minutes- contexts are fleeting – one aberration (possibly beyond control) has got everyone into a vicious circle and zone of calibrating their engagements with each other for an act which has already occurred and importantly which may or may not happen in the future with similar severity! It is in times like these- the need arises to rush in and “frame the context” and let everyone know what it was and because of which – whatever shit happened – did happen! You may call this as retrospective problem fixing or morgue analysis (as the incident has already occurred with no way to salvage the incident- the impact may or may not be alterable!) but the necessity is very much real and much required to mitigate further damage (which would be completely unwarranted!)

This singular act of being able to decipher about what led to what has happened and what must be done to ensure that a similar environment is not created or offered (because of which the probability of this event getting triggered again may increase) is the essence of framing the context to events and people at workplace to have a truly sensible and meaningful scenario of team dynamics- certainly other variable factors will kick-in depending on what the organisation does, type of skill sets and personalities working at a given place- but as I said the whole approach is through offering solutions by framing the context well!

On the other levels of engaging with people out of work engagements- the personal sphere- often people miss out the “context of the statements or acts said and done” which – if you are an alive and kicking human- would have experienced aplenty- both to your advantage and disadvantage with equal measure! The only way to correct this is to give time and when it comes to building strong engagements with people- it is all about staying with them in the context that they wish you to remain and ensuring that the contextual frame is around that engagement- a slip through a word or deed which nudges you towards the edges of the contextual frame is just enough to have you ejected completely from the consideration set of the other person (don’t forget we live in times where choices are many and no one really cares or has time to do an evaluation based on meritocracy and none of your laurels will come in handy!) So the way forward…

Well keep a few simple tricks up your sleeve as you navigate the minefield of life and you go on with people and work engagements! Firstly engage only as much as you need to- limit this and you will save yourself from all the unnecessary melodrama and headache- the fewer the people and things that you manage -lesser are the frames that you need to juggle around with for managing and monitoring the dynamic contexts all the time with your fragile frame!

Next, be honest- about yourself to begin with and what you do and be a giver and stay away from the taker mindset! Ensure your frames do not end up becoming windows of your greed and slyness to meet and reach personal objectives and gratifications- this will just burn you out eventually sooner or later and leave you completely messed up- intellectually and otherwise with s sense of stagnation which will not be a very happy place to be in!

Finally always ensure that you have a grip through a strong and refined moment to moment awareness about what you deal with– whether people or work- ensure requisite ownership is displayed and is visible– remember- the trick is to ensure that your frame is also acceptable to the people involved with the context or to the activities and the people who all are going to be affected by the event!

A right frame to the context of your life- people and events around you- in a dynamic manner which is managed and monitored well- with reasonable acceptance from all those involved will help keep away a lot of meaningless conversations, conflicts and spooky thoughts that originate from failing frames and fallen contexts!

Spend some quality time with yourself and as you do so; think about your frames of context that you hold for everything that you and everyone around you! What is that you are staring at? What is coming back tom you- ease and happiness or discomfort and anxiety?

I leave you with these thoughts for now and promise you will be back soon with another interesting piece as we race ahead towards the festive season! Stay blessed and stay wise and hold your frames high and right!

Welcome to your level of incompetence!

~ PA ~ Leave a comment

Yes, i can feel the grin on your face, right away, after the last blog that seemed a bit heavy and serious; what else could have been on my mind, but to make the misery of your life a little less, by ensuring all of us (me included) to look into the mirror and welcome ourselves and those around us to our respective level of incompetence!

Well, at the very face of it, this seems to be a cute problem , but trust me this is a baby faced killer! and this has harmed organisations not only at local levels but also has resulted into global meltdowns– well case in point- does anyone remember the downfall of the wall street- sub prime crisis- take some time off to dig into those not so helpful discouraging episodes, the fact remains- there were all smart men and women who were screwing up things at the grandest scale while the world was still looking at their coveted degrees in Law and those ever elusive MBAs- you know from where!

People often forget that we are a bio-chemical machine and can fail and fall like any mechanical machine- if you nourish it well- results are amazing- path breaking and scintillating, abuse it and throw garbage into mind and body and well, yes that’s what exactly will come back to oneself and also gift everyone around- the same age old principle of “garbage in and garbage out”!

People have always asked me, why I have been so passionate about aviation ( to such an extent that I choose my window based on the equipment and start doing the pre-flight checks on the android app, to give the crew company from the comfort of my seat)! Well the answer is very simple, it is possibly the only commercially viable profession where you simply can’t screw up and if you still managed to- you will certainly be global headlines- right after the breaking story from The White House- in case you don’t make it with your material body (which is quite likely) your soul will be drenched in outpouring grief from world over- even by people who have nothing to do with you, the passengers or the aircraft manufacturer- this singular overwhelming nuisance has played on the back of the mind of aerospace companies and I believe has managed to keep checks and balances with the odd screw ups every few years!

This overwhelming public shaming and nuisance ensures that commercial aviation works with precision, accuracy and with absolute zero tolerance to manageable and predictable challenges and issues with equipment and people alike! Go a little deep into this fantastic industry and you will uncover the ceaseless, selfless attention to detail, pro-activeness and ownership that each and every person associated with every single take off and landing each time (irrespective whether they are at ground control, the ATC or in the air) its a beautiful ballet that’s rehearsed, improved on an ongoing basis- day in and day out- with only one purpose- Not to screw up!

This unfailing, thrust has made aviation an industry to envy and continues to provide case studies in human mental conditioning and studying aspects of human brain- from simple aspects like body fatigue to complicated behavioral studies- all to ensure- all is well and nothing ends up in the well!

So if, competence is so priced, why is there so much dearth of it all around- well, the fact remains as long as no one gets killed, no one will really bother!

A garment manufacturer will not bother with that odd thread swinging in the air, nor will the call center angel that you spoke last evening will care a damn about what you said, as long as your conversation fits into some customized narration box for her to update and get moving with you sick, overdue card account!

Another fascinating reason why incompetence thrives is- people get promoted to their level of incompetence! and then magic- they have no where to go -within the organisation or outside- because they just manage to make themselves unhireable!– for reasons varying from sheer technical incompetence, to updation of knowledge to sheer laziness and the evil joy of screwing up others even as they mess up the organisation- one department at a time- one level at a time- till all of them become indistinguishable and then there is this great clean up act carried out by some poor investor how finally wakes up to smell the coffee and have the pests weeded out! But by then most of the damage has been done and more often then not at this juncture organisations get into the chameleon mode (new name, new logo, new business vertical, mergers and acquisitions and if nothing works well shut shop)!

So what next, are we all doomed to suffer at the hands of few incompetent souls, well actually the way societies and way of living gets constructed, we still do have a choice- to limit our exposure to external incompetence and dumbness- but for that we need to up our level of competence to be able to distinguish between the innocent point of ignorance and devilish incompetence hiding in plain sight under our nose!

An easy way around this menace, is to be self reflecting- sans carrying the baggage of being judgmental, prejudiced,patronizing and living with a head full of planet saving ideas and believing that you are the modern age Noah with answers to all the miseries! The moment you do this- life will in a wink- become a little more sensible and you should start to see beyond the fog of camouflaged incompetencies around you and genuinely start begetting real leaders who create, add and sustain value for themselves and everyone around- for that is the real hallmark of competence!

I will sign off at this point, time to take a break and try smelling competence among the conflicting odors of incompetence and stupidity around the coffee shop from where I am punching this article!

Until next time, happy reading and raise yourself to your next level of competence and do yourself and the world around you a big f**king favor! God Bless!