The hour-glass (effect) comes next.

Even as we emerge out of the shadows of the pandemic and pick up the pieces of what is remaining to rebuild and revisit our lives, livelihoods and priorities the fact remains that, we are not going to be coming back to the way the things were earlier at least for the next 12 – 24 months depending on which part of the world you are! Even as we overcome what has hit us, we must prepare for, what I like to call as the Hour-Glass Effect, something which has already started and will go on to dominate our lives for a couple of years at least! This article is about, understanding what this is and what we can possibly do or not do, to be sure that we have our dear life in the right areas of the emerging hour-glass! So here we go!

Let’s examine on the political front, what we see around is that there is an increasingly sharper division among the political class the world over, unlike the earlier times when there was space in the middle to ensure that a dynamic and progressive balance is offered to the nation (to keep moving ahead) without any extreme alignments to the right or the left, now it has become the survival of the either ends of the ideologies that the world of politics is known for- irrespective which nation you belong to what state government you are ruled by- if you are living in a democratic set up- you either are making a choice between a radically polarized nationalist front or trying to hold on o a liberal and more accommodating popular front.Well there is nothing, more that I want to suggest here; each of us is free to choose our own path to to our grave- doesn’t matter which end you lean because at both ends what you have are politicians, the real problem is the stretching of the hour-glass right in the middle- the stretch which would have normally been of an adequate proportion seems to be drawn out and made more and more thinner with each political move and this is what throws the society into further chaos- because the society is compelled to collapse onto itself with no space to move, act or even breathe- let alone exist!

If politics plays its part, how can society be left untouched! At the very moment that I am writing this, thousands of families would have either made it to the upper- more opulent part of the hour-glass escaping the intense pressure and crush at the thinned out central space and there would millions who would have been pushed down back to the bottom – most of them reaching back where they would have been a few years or perhaps even decades back! Don’t be surprised, its relatively simple- as the political class go on to play what they are good at, the economic indicators are often let loose to alter the disposition of societies- at times willingly and few times accidentally by oversight- it’s anyone’s guess about what it is – with regards to the events that we are witnessing now! As this happens, the societies move and adjust to get into the old two class system- those who have and those who don’t and each of these sets then begin to carve out their own goals to co-exist with or without confrontation and as this happens over the period of time you see once again the coming of age of the so-called middle strata- middle class once again and the whole cycle start again as the hour glass gets flipped by then! This is what really happens and given the lifespan that each one of us has- rarely will we have a chance to witness the whole cycle through the meaningful period of our lives- and as depending when this cycle hits us individually either we become those dazzling sunrise entrepreneurs or we are forced into the oblivion of darkness through early exit form the professional stage with no time or resources left to re-build or re-start anything meaningful all over again- simply because there is no time left!

If nations,societies can be impacted then what makes you think, that as an individual you will be spared! In fact to be honest, it is the impacted individuals who go on to make the choices which determine the stretch of the hour glass and the quantum of right choices then enables one to reach a comfortable zone within the right space in the hour-glass and bad decisions are routinely rewarded with uncomfortable positions and spaces which manifest as societal discord being played out in the streets on a daily basis! So you see, it is about the choices that we as individuals make that determines the stretch of the central section of the hour-glass and if we are wise and swift enough to make the right one, we are bound to be at the right place no matter how many times the hour-glass is flipped or shaken! The beauty is that the choice always remains with us and within us! So how do we go about ensuring that we are in that sweet spot and are able to be in a zone that is safe enough ton make the adjustment but stay relevant at all times? Well read on!

The trick is deceptively simple, firstly irrespective of everything and anything else, follow the old maxim of creating friends and enemies that you can live with but get get killed by! Once you have the contextual settings around you in control you are certain to always calibrate your aspirations, risk appetite and recklessness in direct contrast to your immediate surrounding- this ensures that even if you hit the deepest and the oddest of all potholes, you will survive and live to tell the tale and begin all over again! Next, calibrate and define your achievements/ success stories to yourself not to the settings around you! You see, if you are going ton end up building sandcastles by the beach, they will not last, that’s a fact, at some point of time either the sea will claim it or the crabs will use it! As long as your success comes from within you, because of who you are and not because of what is told to you- about who you are- you will be just fine! Each one of us is unique, needless to say, even the thought of comparing our success/achievement with anyone else around is the dumbest things that we can ever end up doing!, so never ever do that! Finally once you have a refined sense of what makes you- who you are; once you have a refined understanding about what is your definition of success; you will always then be scanning the contextual settings around you- at all times; not to compare but rather to know what’s out there which may harm and stall your progress. Your heightened self-awareness will go a long way to provide you with that vital early-warning system which will tell you well in time (more than others) to make the needed amends so that as the flip of the hour-glass occurs or as the constriction commences you are well ahead and safe enough to manage yourself and those around you!

Well the hour-glass will flip and will continue to constrict and expand around the centre in an endless cycle – that is perhaps what life is all about! What matters though is that in the short times that we have, it will only make sense that we make an effort to be at the right place within the hour-glass so that no matter how hard it is shaken, or how tight the constriction is, we are able to prevail for our own well being and for the people who depend on us- whether that’s our family, our society or our nation or the global community, depending on who you are, larger will be the dependence and higher the need to prevail and overcome the hour-glass effect and the only way to do it, is by – Being who you are!

I will leave you here with these thoughts for now, to reflect and contemplate , where you are within this hour-glass and how well you are prepared for whats happening now and what will happen later- because the hour-glass will keep flipping as and when its time arrives!

Ciao for now, will be back soon with another article! Until then stay safe, stay wise and keep time!

The “expert”syndrome.

Frankly speaking, I never thought life would be so exciting! We live in times when facts are stranger than fiction! Even the best fiction writers would not have been able to imagine the way we see intelligence and dumbness been played out every now and then! Join me, as we explore a funny, innocent looking and possibly the most damaging trait that lurks amongst all of us, nope, not the virus, this story is about the “expert” syndrome. We have a look into how this possibly originated, how it has evolved (or kind of devolved); so here we go!

As much as I wish to avoid, but I helplessly gravitate towards the topic of the “pandemic” ( not that I am obsessed by it), right now perhaps there is no other topic around the world that unites humanity the way the pandemic has! Either you are suffering more or suffering less, but the fact is you have earned yourself a ticket to this global show! Importantly this is a live study about how “experts” just ended up screwing the fate of millions of people the world over- by punching the right buttons at the wrong time and how the birth of overnight “experts” has possibly added to the chaos, creating more drama rather then providing solutions!

To begin with the pandemic is not a health issue, to begin with! Yes, sure enough a virus has crossed over from an animal to humans and this has in fact more to do with understanding the Virus, its behaviour, its potency, its vulnerabilities and ways to block, inhibit and restrict it form creating dis-ease or illness that can lead to fatality!Now just look who all are responsible in formulating strategies around the pandemic, no it’s not the virologists, neither are the immunologist , it is the doctors (who are supposed to pull those log tubes and ensure you live your life, even as they try to treat you with whatever they “think” works because “someone” told them so!). Sure enough, doctors will alone be able to save your life and keep you on this side of the world, no one is discrediting them, but the problem is that unless the “real experts” don’t give real solutions, all that doctors are left to do is struggle by trying out options and facing the never ending wrath of the patient’s families even as they are hanging on to their own dear lives with each passing moment! Other times, if it’s not doctors then depending on which country you reside in, it could be the head of the major religion that is followed in a country, or leaders in clinical research, bio-statisticians- yes, those gifted people who crunch numbers, extrapolate graphs and show the grim scenarios- straight out of a Hollywood movie- so that everyone is happy with any number less than that- this is the same shit like what you used to when you explained your maths scores to your parents- The conversation goes something like this-“Hey Dad, you see I got a C, and you should be grateful its not a F, something like that”! When all of these fail; you always have those invincible politicians becoming overnight Virologists and Health experts- who come on television and ask you to do everything and anything- from clapping, to banging your utensils to asking you for helping those who are more affected then yourself- so basically you burn down your house to provide warmth to the community! Hold your thoughts, with this pandemic here and let us visit another set of “experts”!

Alongside this pandemic, the world is also witnessing an increasing period of military tension and aggression whether it is encroachment of Indian land by China, the fragile nerves around the middle-east, the uneasy clam around the South China sea, The newly defined US- China Cold War ( I think a better term could “American Chop Suey” War!) Importantly, the war theaters of the world for some strange reason seem to be immune to the virus- making me wonder does the virus really exist! (well, don’t bother- it does!). Now with regards to this military flare up, if you are lucky to be in India or the USA, just switch on your Idiot- Box (yes the good old television) and flip to any of the news channels- you will be left dumb founded at the variety and diversity of suggestions/solutions and action plans thrown every few minutes, guess by whom? Yes, “the experts”! These experts have the answers, solutions, action points for all problems that the world is witnessing in real time and in few cases there are also animated VFX enabled decks which can play out scenarios with complete end-to-end detail and remember this- For every challenge that the world is facing- by evening all TV News channels the world over- have managed to get the experts (even before the nation or the government can lay their hands on their grey matter!). These experts then spell out strategies, action plans and hidden motives about the subject with great accuracy and convincing tenacity (putting even Nostradamus and other modern day fortune tellers to shame) the entire topic is laid open- all thread bare- often you are left wondering to which side do they belong- or are they the aliens from Mars who want to see humanity fight and finish off each other! Thankfully, the only commonality with these “experts” is that, no one is listening to them- no not even their audience! So what’s really happening- what is this phenomenon all about- why do we end up wasting prime satellite broadcast time what is this all about? Read on!

Since time in memorial, as civilizations have advanced, there has been the urge to dominate society with knowledge, information or power, the days we live today are no different, the only slight change perhaps, has been that we are also plagued by the space of mis-information, pseudo- knowledge and “self-proclaimed experts” more than ever before! The real problem accelerates because , even as the “real experts” are busy chipping away the challenge one step at a time- away form public glare- you have this abundance of “so-called experts” who seize the moment and occupy the void space of the real experts and convert the it into a glorified entertainment zone with no real sense or substance! Now, you may want to argue, why is that even allowed in the first place? Well, sadly that is how social engineering works to further what is called as “building narratives” and “getting social acceptance on opinions that are being sold” (irrespective whether they make sense or not)!

Consider the case of the pandemic, experts all along have debated, discussed and emphasized on cutting off people to people contact- well nations did it- what happened- did the situation improve? Well no if you are talking about absolute numbers, but yes, if you want to consider delaying a problem as a solution! If you are still wondering why this would have happened, well the answer is simple- remember I mentioned about “Immunologist” well yes, who were the centre piece to provide a solution- were all but ignored and not paid heed to as the world should have- you want to ask why? Well, you see creating economic adjustments and narratives and the promise of a new drug in the market makes vibrant economic sense and irrespective whether how accurate it is or not- the fact remains it serves the purpose of the few who drive and direct the societies the world over and once this is supplemented by the entertainment over media- you have a water tight case and everyone now believes that lock-downs are good! Wait until they realise that the cure has been worst than the disease and that by itself will be another story of social chaos!

Likewise, do you really think, armies across the world would decipher their strategy, potency and abilities over news channels and TV shows, well certainly not, than why the circus- this is called as opinion building- I mean you want citizens of a nation to support a decision of your’s to go to war- how would you get it done? Well, yes the classic way- ignite the patriotic lamp, create an enemy- communicate the over exaggerated threat and inform that this is the only way and you are the only one who can do it! That’s it! The nation is ready to go to war! Now, if you are wondering why would anyone do this, well, it plays well to the audience in the one countries who have just rudely awakened to their patriotic nerve and secondly helps to create a new order by bringing in distraction, chaos and uncertainty, not for one, but many countries around the world! In the connected times that we live in today, if USA catches cold, India will sneeze and the converse is also equally true!

So even as multitudes of ” so called experts” burn the midnight oil, fry our brains and occupy TV shows at prime times and keep throwing off solutions by the minute, the real experts are busy doing what really matters and the way it should be done- with focus and direction to create solutions to the problems at hand! You see these “overnight experts” have advise for everyone; whether it is the President of the USA or the Director General of WHO; they always have a suggestion for everyone, but for themselves! We should be thanking our stars, that The White House or The UN is as yet not taking these stunts seriously, if that happens, it will be the last sign of overall annihilation of intelligence form the face of the earth!

The only reason why this “expert” syndrome exists is because we are now kind of attuned to some “breaking news”, “some development”, “some news”, which may be good or bad, to make us feel our lives contextually better or worse each time that we switch on the TV and we are always left saying, “Great it was not me” and then moving on as if noting happened to the next circus! You see the real geniuses of the world don’t have time for TV shows and ranting off strategy on prime time! They are serious about what they do and they know what is at stake, likewise real politicians, statesman and business houses, they never waste time ranting off their next moves, secrets as a prime time event! Often,the ones’ who hardly have a figment of understanding of what’s really unfolding end up occupying the void places left by the real experts and since public memory is short, they are always forgotten and at times they themselves forget what is that they had said about a problem and often end up contradicting themselves as time flows!

The easiest way to note and steer clear of the “expert syndrome” is by knowing who is speaking about what! If the people who are speaking are not the ones’ who are solving the problem at hand, then no matter what, you can be rest assured they are just occupying the void and creating an entertainment quotient! Think about it! Had they really been experts and there is a criss at hand, where would they really have been? In a TV studio or at the place – Ground Zero- where the solution have to be found and implemented?!

Before I begin to sound like another “expert”, I will leave you here, urging you to reflect and check for yourself, how many “experts” you really know and if you too are an “expert” which one are you- the real one or the pseudo one!

Ciao for now, will be back soon with another article, until then stay wise, stay safe and enjoy your expertise at what you really do!

Make a choice: People or Process.

Organisations often have something to guide them by, at times these are called as values, belief systems, way of working, agreed way of working, “the way we do it here”, you can take any of these approaches, but all of these will eventually end up taking you down one of the two only possible routes- either you are managing, striving for or struggling for a people centric organisation or a process centric organisation. This short read, we take a look at what this all means, and how it impacts us and what we can do about it, before we decide to join that dream job coming your way!So let’s roll!

Sure enough both these approaches have their own advantages and strengths, let’s not bother about weaknesses, because where strengths are, diametrically opposite end of it, you will find the weakness! If you are wondering even for a moment why does this matter- identifying whether a particular organisation is people centric or process centric, well hold your thoughts for now! By the time we finish this piece, I am sure you will be scampering to find some solace and once you know well, that you are aligned to, developing or contributing to one of these types, you will further appreciate why you are either a great fit or a misfit based on who “you” are and the type of organisation you have landed yourself in!

Fundamentally speaking, humans are always good at one of the two things- this, even as we have both the attributes- either we are good on the being creative and ingenious or we are great at doing repetitive and predictable tasks with great accuracy. Sure enough, we can do both and we end up doing both of these and everything that comes between these two extreme ends with varying degree of comfort, the fact however being that we all are naturally inclined to one thing over the other and when we find a workplace that reinforces our natural alignment to its work methodology- we excel at the function that we do and the contextual settings help us accelerate and excel as long as we continue to put in the required efforts!

If you take a short trip back into history and search for people who made a mark for themselves, name-fame -fortune, you will see a common thread, majority of them were mavericks- they ended up doing/creating things like no one had ever before, or their approach to run or govern a society was unlike anything ever before and their ability to think creatively, different;y, what is normally termed as “out-of-the-box” ended up creating our world the way it is today. Certainly this does not imply that those who continued to do routine functions are worthless, in fact they too are worth their weight in gold as they continually better the way they do things and create new benchmarks of doing the same thing over and over again with more finesse and sharpness! So what does this tell us? Well in a very simplistic manner it tells us that the ability to be innovative/creative, being able to set new ways and rules is one set that we have within us and the ability to better, develop something that’s already there by being at it-also called as perseverance- ensures that we create more value to something that already exists either by process or offering services-by doing what is meant to be done in a more refined and quality centric manner!

Typically organisations, which thrive on research , product development, innovation and new -age breakthroughs, creative pursuits lay heavy emphasis on the people that they have on board and that’s but an obvious choice! When you have people who are radically unique by way of their ability to think, collaborate, confront, debate and further a common idea- that’s the space where magic happens! Each individual will bring a new approach around a conventional problem at hand and that’s what will create pathways to developing/creating something unlike ever done before!- Certainly this approach is out rightly expensive and this route is normally deployed only when the odds are very high- typically when the solutions innovated/service provided have life-changing abilities or are able to influence people en-mass across regions and continents! Consider the world’s leading space exploration company- which has been at the forefront of space science ever since its inception- yes you got it NASA- what do you think they are hiring people for – following processes or for creating them afresh and leading humanity into a new frontier when it comes to space? Like NASA there are many more examples among different sectors wherein organisation have disrupted the way we go about our life through their products/services and this was possible because of the teams that they have had- the kind of people that they had onboard! This is how people centric organisations stand out and deliver! Needless to say this becomes possible only when the right people are onboard in the right contextual setting! This is how People centric organisations thrive and excel!

The other approach which has been equally successful and stood the test of time as well, is the approach wherein the Process is of vital importance. No this is different from red tapism and bureaucratic delays, this is more about following an established chain of command and staying within a span of control so that the whole unit works like a well oiled machinery and at any given time, even at a moment’s notice, the whole unit can align itself to increasing delivery pressures or adapt itself to meet the necessities of time! Sounds familiar, think you know a few of them, well yes you do, the defence forces, law enforcement agencies, medics, paramedics, you will find these instances even across various functions normally aligned to production of various goods and services, in the case of the manufacturing or world of services, you will come across the vital indicators like, well laid out clear structures, methodologies, process steps and communication channels which enable people to work individually or as teams to deliver what needs to be delivered under different conditions with no compromise on the quality of the finished product or service! This is where magic is created by being good at what is being done and doing what is being done in a better way each time it’s done!

Now you may be wondering, so why do organisations struggle all the time with n endless talent deficit! Why do we have organisations complaining about the quality of talent? The answer is deceptively simple! Organisations face challenges with talent when end up having onboard the wrong people for the right job! The problem is not of the people- the problem lies with the expectations placed on the people- who are basically not who you are really looking out for! Consider, you are a manufacturing firm and want to hire some kick ass engineers to supervise the forging unit- well things will work out for you as long as you are hiring an engineer with an orientation to follow rules, process and someone who believes in creating incremental changes by being in the system over a period of time, now instead of this if you end up hiring an eccentric innovator- he will start by stripping down every process and every work flow that you have ever built over the years with a single objective of simplifying and doing the things the way he would like to because that’s what his core intrinsic approach and belief system is- to create and construct something new!

None of them are right or wrong, neither the individuals nor the organisations, it is all about being wise and sane enough to know what you are hiring for- knowing what is that your organisation stands for and being able to decipher well , who are the people – that will be able to align themselves to the aspects of the business! Once you have the right type of people aligned to the right needs of the business, you have created enough space for both of them to grow and excel! If you are a process centric organisation hire people who are aligned to the way of the process centric environs, if you are an organisation that thrives on innovation and individual greatness, build an empire which celebrates individuality and also rewards collaboration, that’s how you will be able to excel in that space!

The choice, of whether to develop a people centric organisation or a process centric one should always resonate with the core requirements of the business and importantly this is something that should be loud and clear- visible through way of working and communication, so that even people who wish to embark on the journey with you are able to appreciate if they have boarded the right flight and look forward to the journey with equal enthusiasm as much as they have for the destination that lies ahead! More often than not you will come across organisations which are part process centric and part people cntric- when you are around that kind of a hybrid space- what really matters is having the right people at the right places for doing the right things!

I will leave you here for now, to reflect and think, what are you, a process person, or a creative wizard, what is the organisation that you are working for- people cntric or process centric, and what type of organisation will you like to build, if you ever want to build one! Keep thinking for now!

Ciao for now, I will come back soon with another article soon! Until then, knowing yourself create value in what you, by doing it the way you do it!

To solve a problem, define the problem!

Guess, the title says it all, never before in our lives (not that it was not important earlier) has it been important than now, to learn the vital art and science of “defining the problem well”! Unless we don’t define the problem well, we will have it visiting us again and again- disguised as something else, even as it remains the same fundamentally! Through this piece we take a quick look at understanding what does it take to define the problem and how that helps us all to live with one less headache to manage! So let’s roll!

A few months back, I had written , why “The Virus is not the problem”, and I am glad I did it, because as days and weeks have passed, this is what has been really true, sure enough no one is denying that the virus is fatal and can kill, but what needs to be foretold and given due emphasis, is the fact that it is not merely the virus by itself which is fatal or has the potency to kill, rather it is the contextual settings around it which alter its fatality and potency- The virus can harm, only if you allow it to harm by being reckless, unhygienic and inconsiderate for the health and safety of yourself and the people around you! Had the fact remained that it was only about the virus- the number of lock downs (partial and total) that the world has seen would have by now completely ended the whole pandemic- but that is not whats happening! The virus has opened up the scientific community to an extent where they seem to be more at logger heads rather than collaborating to find a solution, Immunologists, Virologists and the Physicians all have a story to tell and each one of them is right- the problem is that each one of them is right to the limited extent of their knowledge about their subject and experience and frankly the virus gives a damn to that bit! Allow me to quickly explain!

You see, the virus will be able to infect you, only if the health conditions of your body allow it to do so- which is an area that you alone control! Whether you have been healthy or reckless, it has always been your choice and you have now the only option to follow the guidelines that suit you, based on what you have ended up doing to your health, even before the virus made its appearance! So at one extreme end, if you have had a disciplined life and respected your health alongside your job sans all the non-productive garbage that you normally would end up doing as part of the so-called lifestyle (which in itself is a dis-ease), you would have nothing to worry or at the most, have a limited challenge to face a virus- this or any other, for that matter! On the other hand if you have been reckless and on a never ending party all through your life, high on everything that you are not supposed to be on, well in that spaces, you are the ideal candidate that this virus would like to see you wrapped up in a body bag!

So this way, it is not only about the virus- the story starts much before the virus comes to the scene and that is the only truth with every problem that we face ever! We set ourselves up for problems and challenges even before they arrive by doing or undoing what we do and what we do/ undo further determines whether we will prevail or succumb to the problems as and when they make their gracious appearance!

Let’s leave the virus alone for now and let’s focus on our world of work; right now many companies are in a frenzy to sack people- sacking of the very people- whom they would have hired paying competitive and at time more than competitive wages and incentives- just with one intent- to have the best so that the clients know- that you have the best and the finest and thereby attract business and revenue to your stable! Fair enough, then why sack now? I mean have you ever heard about a Captain of a ship who asks passengers to jump into the ocean or change ships or throws passengers with lifeboats in the middle of ocean because there is a fuel problem and he must reduce the tonnage of the ship?! Or have you heard about the pilot who decided to drop off half the passengers mid-route because he had a change of mind?! Well, you may say, what can the businesses do, if they don’t have the money- well, so see the problem is not you, it is the money! and what makes you responsible for everyone else’s salary? I mean, had you been able to deliver what you required to for a calendar year and justified your costs, then the organisation would have been duty bound to hold on to you- no matter what! No one throws off a Ship Navigator or Flight Engineer off the ship or plane no matter how heavy it is! So this is where it finally comes back to! The real problems start when organisations end up paying whatever they can afford or are asked for (without verifying adequately)- hoping that the returns will come back to them as told by the hotshots, as they speak for themselves, negotiate and argue at the interview; but as that crucial delivery begins to falter and eventually fail, it ends up becoming a loss for the organisation in the normal times and during these crazy times, like we live in now, it is the next closest thing to a complete financial meltdown! Next, it starts a whole new finger pointing game from the HR team to the Business teams and back to HR in a never ending loop asking only one question, “Why the heck did we hire this person!” and more importantly “Who hired this person!”

The whole point of taking these two dissimilar problems was to drive home a point that no matter what the problem is, unless you are able to define it well and set it up correctly contextually, there will be no solution that comes your way and you will end up being visited by the same variants of the problem from time to time! A disciplined and healthy lifestyle even through normal times is a checkmate for any infection/pandemic, likewise prudent and wise decisions while picking up assignments and offering assignments saves a lot of unwanted melodrama to both the employer and the employee as well, because even if one of the entities goes on to promise what they can’t provide – failure will be certain!

So if you, want to keep that drama quotient a little quieter in your life, begin by defining your problem, define it well and see where the buck stops! Check if you have control; lesser the control you have in managing or to prevail over a problem, the more likely you may fail! More control = Less failure. Next, engage in what you can manage- promise what you can deliver- whether it is the next salary you want, the next business deal you want to crack or the next target that you want to set up, be practical and realistic- one simple way to set and plan for things is – your objectives must be just enough to give you the moment of “aha”, joy or achievement, but at no time through the process of achievement or post the achievement should you be exposed to burn out- mental or physical- because that will mean that what you have achieved is merely a fluke and asked to do it all over again you will just wither away by the mere thought of it! So, it is vital that your ambitious pursuits, at all times remain confined within the walls of sanity, because the line between eccentric success and madness leading to doom is a very thin one!

Whether its is a problem that you have been facing because of a job loss, or the impact of a health crisis, the real problem is not these events- as they unfold- but how we set ourselves up, long before these events- in terms of our approach and belief systems about ourselves! To solve problems, you may like to start working on yourself from within through a course correction of your belief systems that serve and do away with those that don’t serve anymore- perhaps correct a few, omit a few etc. This is a dynamic and ongoing exercise and perhaps the only approach which will enable and empower you to analyse the development of events around you even before they tend to manifest into complete problems! Always remember, never confuse unfolding events as the problem! The events around indicate how things are going to form, reorganize and morph in the times ahead- learn for those indicators and prepare yourself to thrive in that new evolving order post the chaos and ambiguity! Just as we are unique, so will be our problems and there will never be a one-size fits-all formula- there never is- hence as you keeping walking ahead in your lives, doing what you choose to do- consider, retaining sense around insanity, learn what you require to, laugh off, what you must and ignore all that you can!

I will leave you here with these thoughts for now; go ahead and grab a coffee and ask yourself , “How good have you been in defining your problems and how much more better can you get at that!”

Ciao for now, will be back soon with another piece! Until then stay wise and stay anchored!

Intellectual Fatigue.

The human brain is as amazing as anything there is in the universe! the only organ in the entire body, that can play the fool with you and offer you respite and nightmares in equal measure as you deserve them!This article is about trying to learn more about the human mind, the manifestation of intellectual fatigue and its’ about possibly learning to stop – when we must- because going about our daily lives with a tired and fatigued brain can cause more harm than you can ever imagine! This is about understanding how we end up possibly tiring our self (much of the time without a reason) and if there’s anything that we can do about- the tired brain and the manifesting intellectual fatigue!

We live in an era, where information is constantly evolving by the second, things change, contexts keep shifting and the mind is exposed to one new truth after the other, without any real time to explore the underlying causation and we are ever driven into a mode to course correct our approach to life, as we learn new things about the situations around us and this loop is driven more tighter by the intrinsic urge of “wanting to get control over our now” and this is the space where all complexities begin to get created and this is where simple things end up being complicated and we begin to add unwanted layers to existing problems- which at many times are nothing more but a passing phase!

The last two decades, have seen a literal explosion when it comes to access to information, knowledge and resources. As humans, we always have been aware of and as societies we have always strived to gain the upper hand when it comes to dominance of knowledge. Go by the number of patents files, the copyrights, the IPR’s all will tell you the same story- the urge and desire to dominate and control knowledge empowered bu human ingenuity which is propelled only by a fit mind- which is not tired and never defeated! This is where we arrive at a fundamental paradox, the abundance of information and knowledge causes intellectual fatigue at the one end while the same resources end up creating innovators and ingenious scientists among us- so what’s really happening? How can the same contextual set of information create two different results- one productive and progressive, while the other being withdrawn and regressive? The answer to this lies in the simple trick of keeping your mind lighter and in- the- moment (NOW) at all times! Let me explain!

When our mind is glued to the onslaught of information with no sense of direction/ purpose, the endless onslaught does noting more than tiring up our minds. At the same time if we are training our mind to seek a specific bit of information/knowledge for a limited period of time and for a particular objective that has been thought about- the same mind operates like a de-cluttering tool and blinds out everything else and gets going to the specific area of what you seek! So like a fine blowtorch the mind is sharp, intense and focused on a small area, unlike being diffused and blunt over a wide area- not knowing what it is supposed to do! This basic difference on how we use our mind either leaves it eternally fatigued or keeps it razor sharp and alert at all times- waiting to be unleashed for the next assignment! So now you may want to know, how to avoid this fatigue in the first place? Do we necessarily have to be always be alert and aiming for some invention? Well no, you don’t have to slog that hard to ensure your mind is healthy and not fatigued! You don’t need to be racing for innovation marathons either, what you must do is- keep things simple and be in the now!

The constant pressure to like/comment or wave at something over the social media space, that urge to contribute to opinions and pass judgement over the seemingly innocent cups of tea- creating half baked views about people and things (who really don’t care who you are and your views anyways don’t make a damn difference), instances like these and many more such episodes end up feeding our minds with an uninterrupted supply of intellectual garbage- and once your input is compromised- needless to say the output will be of a similar order and in the process ends up damaging the equipment- your brain! Remember that old saying- Watch your thoughts, they become your words- and watch your words for they will become your actions and so on and so forth- basically what you think and what you focus on thinking is what you will end up becoming and if your thinking is cluttered and tiring- you will never have an ounce of enthusiasm left to even pick the next grocery bag- forget about leading yourself or teams or organisations! Cluttered minds- are often the most tired ones’ not because they have been constantly at work- rather they have been grossly abused and put to action and think over- almost everything and anything that is around except what is relevant! This is the real reason why our minds get tired or fatigued- It’s not by doing what we want to- but more often it is by doing what we don’t want to , need to or are forced to do- the way we don’t want to!

Tackling Intellectual fatigue can be done by a simple process of alignment! Once you learn to align your thoughts and your approach to the contextual settings around you, with a definite purpose and you have clarity in how you go about your life- automatically the needless clutter will vaporize and you feel lighter and will surprisingly find that your mind too feels energetic! As you create a routine to stay focused to the purpose driven approach that you have and as all your thoughts and actions align to this approach- you will see – you won’t have time for gossip, that social media presence (which never really produces any worthwhile results) and hence with lesser non-productive stuff to deal with, your mind has enough energy left at all times to rise to the occasion and perform at things that really do matter and contribute to the alignment that you have chosen! This approach however must not be mistaken akin to someone to get serious with life- no way- this is about – creating an approach wherein you are aware and invested in your present time- so that you know how much of what to soak in and what to let go and what time- this ensures you have a lighter mental baggage to carry along at all times and as you travel light- you can adjust and harness the power of your minds as the situation at the hour demands form you!

At the workplace intellectual fatigue can manifest from areas and dimensions beyond one’s control, it could be as simple as doing what you don’t like- too easy or too hard or it could be the over riding manifestations of other people dynamics that play out- which seem to continually overplay and dominate the focus or approach that one plans to take- all these or any of these overbearing circumstances can make one feel mentally tired and eventually this reflects through work- lack of focus, mistakes, arguments, etc etc and this often results into the individual being ejected form the system! The way and perhaps the only way to arrest Intellectual fatigue from cropping up at the workplace is – having the right minds at the right places- (not right people). You see, we live in a hyper dynamic work arena and even if we were to have the right people but with the wrong minds- that is more than enough to trigger the fatigue syndrome and if we are speaking about close knit teams than this intellectual fatigue is as infectious as it can be! Sure enough you will be able to replace the old people with new minds across the team levels but you will still not know what hit you- because you will think you always had the right people- the only problem being you had the right people for sure but not the right minds at the right places!

The human mind, is amazing and in a way has a mind of it’s own! The fact remains that a tired and fatigued mind- doesn’t help anyone- nor the owner, neither the people around, a vibrant and energetic mind is always ready to pull off the incredible even in adverse times and provide respite to one and all for a greater good! This is the fundamental truth and the reason why we need to take more efforts to ensure we don’t end up tiring our precious mind for mindless things and the digital garbage that lies strewn across the digital landscape! Use your mind like it should be! If it’s a precious gift that you have, use it like one, if that’s the most potent weapon that you have, use it like one, if that’s the hope you have for humanity and the society you live in- use it to further that cause! Remember the mind is never fatigued when it is used with purpose and direction, it thrives & improves with challenges/ uncertainties and risks; it begins to experience fatigue when the surroundings are unbecoming and too junked for it to exist and operate!

I will leave you with my thoughts here; do think, if you experienced intellectual fatigue and what was it like- and why was it! I am sure whatever that reason would have been, your mind would have helped you to steer away from that clutter to ensure you keep progressing on a path of self- empowerment through an alert and vibrant mind!

Ciao for now, I will be back soon with another article, time for a coffee break! The mind needs one!

Harness your “superpower”!

Well, this is about sharing with you, what we perhaps all have, tend to overlook or possibly try to not use it the way we should be using it! Yes, this is about discussing the “superpower” that each one of us has within us; at times we are aware, yet other times, we are unaware and this singular difference between being aware or not, puts us on the pathway to easy success or success through struggle and detours! So join me here, as we try to understand the concept of “superpower” as I see it. Who knows, it may just end up being that aspect, which you always waited for; which may make your life that bit easy!

The most common mistake that people do with the thought of having or not having “superpower” is that it has to be massive, large scale or something that can alter and impact lives around the world- well the fact is. that it doesn’t have to be this way all the time! You see at times, your superpower can be only as much as to ensure that you don’t get killed! Surviving- don’t trust me, ask a war veteran- they will tell you why being able to survive is more than a superpower in the theaters of war! Like everything else, your “superpower” has to be set in the right contextual frame of your life, for you to recognize it to begin with and next use it!

I don’t want to get into a trap of trying to define what “superpower” means, you are good enough by yourself to factor and measure that bit (as it has to be seen the reality of where you are in terms of the circumstances that impact you!). What I can certainly tell you is that, the easiest way to discover the “superpower” that lies within you, is by knowing at the attributes/traits that create the differentiation between you and everyone else!– As we grow up, live our lives around, friends, family, colleagues all of us hand over generous badges or titles to us based on what they perceive us to be, someone may calls us, “smart”, someone may address us as a “hunk” yet another may address us as a “genius” or a “blessed soul”, there could be an endless list of these kind of quoted addresses, but hidden within these, are the first clues of what your superpower may be! The superpower- that we hold within us- has a funny way to it; whether we realize it or not, it keeps manifesting itself through our behaviour, especially at times when we are cornered or in a tight spot! Let me explain!

Have you ever observed people, the successful ones’- who make everything seem like a breeze, maybe you have seen that ace sales manager, who hits the numbers every quarter without fail, you would have seen that bank teller, who has that great eye for detail and speed to move fingers and crunch number insanely! Perhaps you met that ace recruiter, who read you like a book and ended up giving you that career break which made your professional life accelerate ahead! If you have ever met any of these aces, you will notice one thing, they bring their superpower to work and their superpower may never have anything to do with what their work is! You see that, awesome sales person would have been gifted with a personality which has been applied to the work, which came as a blessing! A naturally aggressive nature was met by an equally tough challenge to crack deals! Needles to say as the superpower of aggression got direction and purpose and was supported and developed- it only helped to propel the individual’s career and professional achievements! Likewise the bank teller, would have harnessed the “superpower of attention”, when it was rewarded by a profession, that too excelled and provided an opportunity for the individual to apply this superpower at work! That odd recruiter, would have used the superpower to read people, that intrinsic superpower ability to connect, counsel and help people which got amplified as the opportunity of working as a recruiter became a reality! I can go on giving more and more examples like these,across fields, vocations and subjects, however, the singular common factor that remains and confirms across all the people that I have studied and come across is –“The ability to know ones’ superpower and put it to use in the right contextual frame of time and space”

The question, now is, how does one know what their superpower is, well that’s really deceptively simple! I say, deceptively simple, because, unlike attributes/qualities your superpowers will qualify as superpowers only and only if they are able to serve other through you and not serve you by tapping into others! Consider this, you have this individual who has a great memory, can play songs over the guitar one after the other, without missing note or jumping the string, now how can this person use this ability to uplift themselves? People will often make a mistake by suggesting that playing the guitar is the superpower, well nope, sorry to disappoint you, you may further argue it is about playing the guitar well, well nope- when you play a guitar or any musical instrument you do it to play well, I mean no one plays a guitar to wreck the strings or torture the audience, so what is it?, you may ask, well, in this case, it’s the “Intrinsic qualities that an individual has within, which help that person to play the guitar well- which are his true superpower!

We are a planet with over 7 billion people and each one of us can pretty much do what the other person does, like say, driving, walking, running, jogging, reading, writing, playing some game, working at some place, doing those jobs with job titles comparable and interchangeable the world over, similar businesses, similar products,services, that’s what is all around us and that’s what living on the planet is all about! Magic happens when we are able to bring from within us, our superpowers and apply them to whatever we choose to do! Perhaps you want to jog or run- you apply your superpowers- you end up becoming an athlete, you apply your superpower of patience and calm to your knowledge of medicine- you become that “ace” surgeon, you add that superpower to number crunching to your vocation- you are poised to rule the financial world! So you see, its never about doing the job well, it is always about getting into a job or a vocation that you can do well by applying the superpowers that you may have within!

The good thing about these superpowers is the fact that, they never go away, they are with us always, waiting to be tapped and used when the time is ripe, hence you find people flourishing and hitting their professional peaks at different times of their lives; by the time a CEO of a private firm is retiring perhaps its the dawn of youth for someone aiming for the high chair of the Prime Minister or President of a nation! Superpowers are essentially the traits and attributes that we have, these can be tangible and non-tangible- see few traits are easy to observe, record and reproduce- say like being good at numbers, ability to memorize, ability to manage and excel at complex science or technological developments, there are yet areas like music, art, creative arenas where the superpowers are not necessarily even and occur as flashes of vivid bursts of creative excellence, when there is consistency developed in these areas you have the icons of the respective field of arts/creative spaces walking amidst you!

As a coach, one of the major roles that we play is to help people realise their own potential and their superpowers, we don’t plant anything, we hold a mirror which allows the individual to reflect and see for themselves with clarity- what they are, who they are, what do they hold within and who they can become by doing what! Once this basic foundation has been established then it is just a matter of time, that people are able to start making progress and move in the direction which remains resonant with their core strengths and traits! You may want to argue, if that’s the case, why aren’t everyone equally successful? The answer to this as I said earlier is simple, if people continue to walk along the way they are meant to and practice and play to their intrinsic strengths and attributes in the right and nurturing contextual settings- we have what is called as an “event of congruence” wherein abilities, potential and opportunities all come together to allow an trait to be applied and developed“, when all these variables are at the same place and time and in-sync it unleashes the complete potential and provides an opportunity to excel way above average and this is the place where masters and leaders are created! If you change one-only one variable around this space of congruence and create a confrontational or non-conducive environment around. even the most gifted talent/person around you will falter and you will see an immediate dip and drag in the output and although people will survive and endure their ability to reach the zenith will get severely impaired and stand limited by the extent of the circumstantial disadvantage created by the time and space around!

The “Superpower” locked within each of us is a statement of who we are and what we can do and wish to do, as long as it serves the greater good of people around you, it remains your “superpower” , the day you try to self-serve yourself with it, rest assured you will feel begin to feel your shine fade away within you! The best part of your “superpower” isIt is your’s and it doesn’t come or go, if you change jobs, move places or eat more or less! It is intrinsic, it’s a statement of who you are and what you bring to the table- the way you do! So you may have millions of similar people doing what you do, but your superpower ensures; you can do it like the way you do it and no one else can replicate that, just as you can’t replicate them! Humanity has ever been as creative it has been and also as destructive as it has been as people harness their superpowers the right and wrong way- the balance of societies and civilizations changes and it all start from an individual and their intrinsic “superpower”!

I will leave your here, giving you time to reflect and assess what are your “superpowers” and let you imagine, how you want to put that to use to serve the greater good of the society around you! Always remember, your “superpowers” are often who you are and what you eventually become!”

Ciao for now, will be back soon with another article!

“Guru” in the workplace!

As the title suggests, this article is about trying to understand and explore- what really does it mean when we call or refer people that we work with “Guru” and what makes or doesn’t make one a “Guru”. Well certainly enough, you can always say, who am I to take a shot and define this space, well I am not doing that and neither do I intend to do that! This is about reflecting upon the true essence of the word “Guru” and how that can be appreciated in the times that we live in! So let’s begin!

We have all walked through those so called “aces” at work in our work areas, someone good at sales, someone good at marketing, few others ace it with numbers, few dealing with people so on and so forth, but very few and rarely you will find people around you, when you come across them , seem to be institutions within themselves! These are radically different, they may not always have that coveted expensive degree, nor always will they have that infectious personality and neither will they always seem to be all that spic and span – almost ready for the next shoot of a corporate magazine cover! These are the ones’ who hold us in awe, and respect by virtue of being who they simply are and these, my friends are the real “Gurus” that we have around our workplace! I am sure you would have encountered a few, I had the privilege to be lead by a few and that’s what makes our lives all that more enriching!

This is beyond that help your senior provided you with and you repaid the same with an evening beer, this is beyond that odd shift you took up to help that unlucky junior who had a bad bout of food poisoning, it is different from saving the job of that finance rookie who had posted wrong entries on the forbidden side of the balance sheet! So, by now if you are still wondering, if it’s none of this, not the managers, not the seniors, not the work, not the help, not the guidance, then what is it about? Well, my friend to begin with, let’s start by understanding the philosophical concept of the very word that we are trying to understand here- “Guru” – One of the many golden words from the ancient Sanskrit Language from the Indian sub-continent (often referred to as the language of the Gods) , the word Guru primarily has two parts- Gu- which implies Darkness and Ru which implies Light. This word primarily has been used to anyone and everyone who has had a profound capacity and ability to guide and direct the life or people away from darkness and usher them into the area of light! As the old masters say, The Guru never tells what to see, The Guru just tells where to look!

Now, with this new information at your disposal, I am certain your mind has already started to get into an overdrive to possibly evaluate who are or have been your “Gurus” and for whom you think you have been, well hang in there, there is much more to be understood before you actually end up offering the title or receiving the same!

The genesis or the importance of the “Guru” evolved and developed through the rich ancient history of what is today India, back then historically societies, in terms of complexities were far simpler than what we are today and largely worked around the dignity of labour and definition of the work that an individual did within the contextual frame of the prevailing society, so you end ed up being a priest, a soldier or a farmer or a tradesman or a social worker based on the competence that was derived on basis of one’s lineage- well there would have been benefits and adverse impacts around this- but that is not for the current topic. So once you had these defined sets of social class, meant to perform tasks with exceeding levels of competence to rise and ensure the safety and well being of the society- read kingdom, the onus was only on one vocation- it was the Teachers- The “Gurus” were the only people who stood between a society- kingdom being assured a continual supply of aces across the work areas or incompetent people joining the work areas which would eventual result into the disintegration and falling apart of the kingdom- because once Incompetence sets in- sooner or later- collapse will be certain- whether it be an individual- a society or a kingdom!

Now that the onus of ensuring safety and well being of each and every soul firmly resting on the wise teachers, what do you think would have manifested further? Well yes, good teacher’s created good enough students who were able to hold on to the societies and kingdoms for a few generation perhaps and when extraordinary teachers created geniuses among students, their kingdoms had legacies which last centuries and in some cases have left an impeccable mark on the way we carry out our modern live as well- don’t believe me- well think about the India’s National Emblem you will possibly get a hint at what I mean here! The real “Gurus” have always been able to influence and create value for time periods lasting centuries- long after their physical presence has been lost by way of their structured teachings and eclectic followership- with only one goal- serve the larger and greater goal of the society and replenish the capabilities of an individual! So now that you have got the context, let’s come back to the “now” and what do you see now, do you still find an equivalent or a close comparison to these ancient “Gurus” within or around you? May be you do or may be you don’t, either ways, that’s fine-because that’s the irony of the times that we live in!

In the time that we live in, at the most what majority of the people involved in working around glass clad offices experience is the modern day concept of mentoring- that fabled mentor- mentee relationship- well it lasts as long as the objective of the organisation or the task at hand are met, post that no one really cares for the other! Nothing right or wrong with this aspect as this how the norm has been set whether we like it or not! Certainly there are ramifications for this, it works for that specific problem to be solved, but leaves both of them devoid of any learning which can set them up for future failures- as their focus is too focused and entrapped into one specific aspect- without considering the need of learning in depth of the mentee! The modern day office settings have invariably created pressures of work and time which simply don’t allow to foster in- depth understanding, which is needed for the real Gurus to present themselves, as the students too are almost never ready! There is an old saying, which I had read somewhere along, When the Student is Ready the Master arrives! Well in the modern day office where everyone is working from one pay check to the other, this wait of the students ends up becoming an eternal one, sometimes the Guru is there with no students and yet other times, the student is wailing for help with no Guru’s around! So what can be done about this, is there anything that can be really done?

For the Gurus to arrive and the student’s to thrive, we need to consider a radically different approach to work, an approach which thrives on debates, discussions and experimentation- with an emphasis to fail- rather than succeed (sure enough I am not suggesting the organisations to go bankrupt with this approach- whatever is within the limits of allowable failure). The ancient “Gurus” always had a great tenacity to teach through this approach and it worked because no one ever told the student what to do, they were always told what was required as a result- not how to get it done! The student who would have been the most creative and effective in providing the solution, would than be able to set a standard process for the given challenge for others to follow- this encouraged learning, competitiveness knowing well that- there is never only ONE right way and this ensured that students and Gurus alike ever remained humble! You see, Humility is the anchor stone to Learning and applicability of what is being learnt- Without humility, knowledge will just slip away like grains of sand from the fingers of your palm!

Another important way of knowing you are in company of a true Guru- “Gurus are not bonded to their designation/labels/business cards,they have a strong sense of assumed ownership and will jump straight into the challenge at hand and start providing directions for resolving the challenge- this will be needles to say, to the delight of many and the horror of a few others! Unlike the modern concept, people often misread the part tat the “Guru” has to be a senior person- your boss- or someone in the office who is about to get an heart attack or fade away or retire; well it doesn’t have to be that way! On the other extreme end, actually it could be that new intern sitting and smiling away in all glory to your dumbness! You see,- Guru- as the word implies- the ability to dispel darkness and show the light- also has an intrinsic aspect of common-sense woven into it, you don’t always need to have a deep philosophical bondage to it, just because the word and the manifestation of it have such deep rooted civilization tagged to it!

The fact remains though, for the master to appear, there has to readiness among the students!; You see businesses hire based on consideration sets of the services that have to be provided to the society, and unlike earlier times, we have warped workplaces cloaked and hidden away into far too much of incompetence- which is hidden not because of anything else but the pressure of loosing the livelihoodIf businesses ensure that incompetence management is an anchor stone of their business turnaround policy- more than ever students will present themselves to be trained, retrained and skilled and for that to manifest, the masters’ the Gurus’s will appear like magic- This simple shift in the mindset of people to deal and engage with incompetence and not negate or hush it up will do a lot good not only to save livelihoods but create finer and sharper work force which in times ahead can unleash new ways of excellence pertaining to their work!

Well, if you ask me, the presence or absence of the real “guru” in a workplace speaks a lot about the place itself! All great places which have created an impact on human lives have been fortunate to have these unsung masters always around- some famous, many not so famous and it is these tiny elements that go on to make a big difference for an organisation to be considered among the best and being THE BEST! Not to forget, there is a “Guru” within each of us, perhaps you may be struggling with what you do, but something within you, can make a whole big difference in someone else’s life! It is about taking those pauses at work and reflect to see, what is that you know and what is that you know- that you don’t know- when you reach this space- you will have the Guru paying you a visit and at the same time you will end up being a Guru to someone else too!

I will leave you here, with these quasi-philosophical aspects around the concept of “Guru”, I have intentionally stopped short of getting into mundane examples of our office lives and will leave all of that for your imagination and experience to play it around for you! What is important is to have the realization that without The Guru- there is no light and without Light there is no Life! The Guru is sometimes within you and at times around you- You just need to seek THE GURU! Yes, I read this somewhere, never forget- The Guru doesn’t ever tell you what to see, but always guides you where to look! Think around this!

Ciao for now, will be back with another article and once again, Here’s Wishing Everyone A Very Blessed Guru Purnima!

The damaging myth of Immortality!

Ask anyone what they want to achieve in life and the eventual answer will lead you to one definite truth- “Everyone wants to be remembered”, Well reasons can be different-good or bad- duration can be different long or short- but the fact remains- people have this urge to be remembered and recalled and guess that is what is a hallmark of humanity- nothing wrong or right about this space- the real fun begins with the concept, the contextual relevance and the eventual reality of what “Immortality” really means and how it will in all probability manifest! Join me over the next few minutes in attempt to simplify and add clarity to this ambiguous space! to know and learn why, as humans we are the way we are!

To begin with the concept is as humorous it can be, I mean to be immortal essentially you have to die and the best part is once you are dead, you don’t ever know if you really have achieved what you had set out for while you are alive! Sounds weird right? but well that’s how plain stupid and ironic the whole shit is! But wait, in’st the world full of autobiographies and records of great people who have created or destroyed the world- Well sure it is, but if you dig deeper, you will realise the number of such documents only exploded exponentially since the mid- 1700’s once the ability to print and record became mechanical! Search any medieval time frame of history or even ancient records, you will always find that even the greatest of all civilizations that ever existed and flourished had a limited number of documented recordings (compared to the last 400 years) whether in text- or through inscriptions on the stones or whatever medium was possibly used! What does this tell you? A couple of things, firstly, majority of the people who got recorded in history in greater details- lived at a time when they were too brilliant or simply the finest among the best- either they weer surrounded by real idiots to look smarter or on that rare occasion (the period when science flourished early 18th century) you had a dazzling collection of the finest minds which catapulted the breakthroughs in science and technology almost simultaneously across Europe and the Atlantic! Secondly and most importantly, none of the people who came to be remembered for longer times post their departure, never lived their life pursuing “immortality” , they basically kept things as simple as they could for themselves and went through their lives doing what was best possible and the way they could create an impact with what they had within themselves and around themselves in terms of resources and competence! As they say- once you start acting to the best version of yourself the world aligns itself to serve you and your cause! Whether that is a good one or bad one – contextually differs and let’s leave it at that! So you may want to ask me around now, fine so what?

Well, the problem is that people, in today’s era go about their lives as if they are going to live forever and are so obsessed with the fallacy of creating so called “legacies at work”, “signature statements” and so on and so forth, without realizing that, given the level of complexities of our time, unless you don’t do anything which has a radical, immediate and sustaining value of creation for the greater good of humanity- you will too fade away as just another “death count” in the ocean of humanity! Perhaps you will be lucky enough if you your grand kids remember you, well that will be the maximum that you will earn- as far as your tryst with immortality is concerned! Consider this, each day whether you like of hate it- you will touch some form of plastic, nylon based material- how many of you would know the story about the people behind the invention of this material? We all know about the Wright Brothers and the first powered flight of humanity- how many of us know all the fine engineers and designers who went on to develop and build on those principles to shape the amazing machines that we fly today? Well, don’t panic neither do I know all of them, so even I am as blank as you are- this is exactly the point- you see many of these great people would have spent a major portion of their lives- at times their entire life- creating an amazing machine for humanity or some great technological value that made our lives so comfortable- but in their giving up of their whole life for this cause- what have they got in return? Unless you are some kind of driven by research and bitten by the “Why” bug, you will never want to walk into the library and find for yourself from the dusty books to learn what all transpired in those times, through the journals of science and know the efforts that went into making our lives what they are today! We are just fine with a search string on a search engine and more often then not quite happy with the unfiltered and unverified garbage that it throws at us!

As much as it is true that great inventors, innovator’s and fine people who aided and accelerated discoveries and contributed to make our lives the way they are today, never went after the maddening craze and urge to be remembered forever- by uploading selfies, writing and re-writing books or posting online videos etc– well, you may argue had the technology been there- they would have- well, who knows, may be you are right too! But the focus here is- critically about how they lived their lives- they lived their lives with a finite purpose and focus – and yes- except for those few lucky rich inventors and scientists a majority of them were average wealthy co-creators who were able to strike a balance between their work and personal lives even as they went about creating magic for the centuries ahead! So what is this telling you- Not to forsake your today for a tomorrow, especially when you are not going to be around to relish it! Well, don’t jump the gun and say, I am asking you to be selfish, I am just asking you to be honest and accept the fact that you will not be there forever- so for the time you are there- Learn to create more value and whatever that you want to create in the “now” of your time and not being bothered by anything else! Consider this, you may ace a new way to bake a chocolate cake- you use your today- each day two hours each day for a year to come up with this super wonderfully delicious chocolate cake- now you have two choices- either keep baking and serving people as long as you are alive and then the recipe dies with you or write a book – create a video and let the people relish the goodness of what they end up making for themselves! But if you try to start thinking how people will enjoy the cake over next three hundred years, after you are dead- well than you have a serious mental issue which is no more related to immortality but straight way exhibits hallucinatory streaks! These are the seemingly innocent spaces where, the misplaced understanding of immortality ends up damaging people beyond repair in their present! Want to know what immortality is really about? well read on!

If you see the classical texts of any religions or civilizations, chances are that the oldest, the finest and the most famous one’s have been written, inscribed anywhere between 5000-15000 years BCE and some of them are still revered as texts of great value- so if you now analyse the “content” of what these texts say, well they all in a way try to communicate the essence of way of living for humanity and albeit few of them would have created religious or spiritual pathways through the content created- few would be mere civilization documentations mentioning how they went about their daily lives- and whats was meant, how and why- eitehrways the common and the only thread that is unifying and found across all the continents within these seemingly “immortal” creations is the emphasis on “quality of human life, purpose, direction, way of living and societal construct”. So if you are aiming to be immortal- first and foremost your creation has to be at that caliber-that even after 5000 years from now, that work of your’s must hold good and true and if this initial challenge is not enough, you will need to have a mass followership and a real line of disciples who can continue to propagate the idea/thought in a structured manner on an ongoing basis -adapting the same with their tweaks as times evolves through the course of history!

So having given you this secret, if your business or office work- is not helping you come anywhere close to this what I just mentioned, you and I will be all, but a death count and the fallacy of immortality can rest within the confines of our families!- They too will remember if we have given anything to them of merit and value which they perceive! So if you have been wasting your present for those elusive awards, works of fiction, great business numbers and all that- thinking you will leave a legacy and people will remember you- well sorry to disappoint you- no one would really care enough! because we live in times when managing ourselves by itself has become a task unto itself and you too know it very well deep within! So what to do?

Well get a helpful dose of common-sense and start living your life by creating, co-creating experiences which will effect and lead to some value creation for the people around you and the people that you engage with! Stop hallucinating about the right and the wrong- see the context and measure what best can you deliver against the contextual frame that you operate from! If you frame is small and your delivery is large enough- who knows you may just become lucky and really be qualified enough to become an immortal soul! However like it is often the case, we move about societies wherein the societal frames are too wide and too deep and no matter how much we attempt to create a splash the water seldom causes a ripple beyond a small zone and before anyone even reacts/ reads those ripples your life is all but lost within the great history of humanity forever! Lasting fame which remains for the next century or so will be a huge achievement, if you were to ask me what constitutes to modern day equivalent of immortality! Well, and to share with you another secret, unless you work or associate with something that changes the fundamentals or builds further upon or creates value to them, rest assured all that you do or don’t will not go beyond your grand kids!

Living in the “now” to create lasting value makes more sense and is perhaps the only incremental way to achieve fame (although it may only last for a few generations), without wrecking your mind or the people around by pursuing immortality without any real context! Final words- Immortality is the domain of the fundamentals of human society which pivot on belief’s, religions, philosophies and allied areas- unless you don’t create a lasting disruption within these corridors- lasting immortality will not go beyond your third generation!

I will leave you with my thoughts here and urge you to reflect when you hold your next coffee and look away into the distant horizon, to really understand within yourself -for your own benefit- What is that you are pursuing in your “now”? Fame or Immortality or both? and importantly if you are in the right frame to grow large enough to make that count! Never wreck your today for an unchangeable past or an unknown future, the “now” alone matters and that’s the only thing that each of us has got! What we do with it alone maters!

Ciao for now, will be back soon with another article! Before I forget, thank you for your ongoing support and the mails that come in! Keep writing and do let me know what next you want to read here!

Mental resilience: The master key.

This is not an article promising hope or the grandeur of a positive mindset, especially at a time when the real world around us seems to be pretty screwed up!Trust me, the last few months and weeks have unified humanity like never before albeit for all the wrong reasons and what’s even more surprising that even in these times of turbulence and tribulations, people do manage a way to nudge others, at times, proverbially over the cliff! from where they seldom recover! This article is about knowing how “You” and you alone hold the power to decide what impacts you and to what extent, this is the domain of “mental resilience” So join me as we explore quickly how this attribute can come to our rescue and bail us out- through our times, good and bad- irrespective if you are 18 or 80!

“Live to express, not to impress”- This has to be your first maxim, as you try and build your resilience. Getting likes and rave comments on social media is one thing, but if those likes and comments are aligned to and are generated because of an illusion that you have curated and who you really are not, trust me you will land up in some mental shit pretty fast, at some or the other point! There is nothing wrong in craving for social acceptance, fame, name and all the glory that comes with is; after all as humans we are social animals; So what if we wear clothes, get educated and have a society driven and arranged way of going about our world- we still are social animals! What is important is, the fact that all of your cravings and beacons of “see me”, “hear me”, “talk to me”, have to be aligned and related to who you really areyour true self! So if you hate beaches and keep sharing the endless sunsets by the beach, just to get those likes (which you will certainly get), you will end up clouding your brain dangerously and unnecessarily start living an illusion mapped to your pressures of confirmation bias!

In today’s settings, being a realist helps”- Perhaps a century ago, complications and challenges were still limited and hence the ability to propound “positive thinking” and “sharing the message of hope” were a key to get people back- who would have set a course to their own destruction! In today’s times, with the endless onslaught of information (much of which is unverified garbage- which sadly gets consumed and is allowed to impact our thinking) and societal compulsions rising with each passing day- Unless you develop frame of mind that is anchored on being authentic and real- you will always seem to falter and struggle even as you go about doing even the most basic of the tasks that you would normally do! Whether it is about that luck color suit you want to carry to the board meeting, or that supposedly amazing foreign vacation (which is now a question of your prestige- since you have already committed to your friends- you will be going and posting pics on social media) or that professional focus to hit your business numbers, irrespective of anything that comes in your way..the list is endless- Certainly there is nothing wrong in being ambitious or driven or as they usually call it- passionate (well do check out the dictionary meaning to the word “passion”- I am sure you will start using it less often!); the goof ups start to manifest and people start to crash and fall once they don’t have enough caliber within to deal with the manifestations that they are pursuing! Let me explain…

Consider this, you are a lovely fine, Boeing 737, calibrated to operate at a maximum altitude of say 40,000 feet and cruise at the max speed of 0.9 Mach. Now you suddenly find alongside of you a F-15 Eagle- Supersonic- speed excess of Mach 2.0 and an altitude ceiling of 55,000-60,00 feet, and you decide to race! Well, if you know the fundamentals of aviation and a dash of common-sense will you that- even this thinking is a recipe to a disaster- the two planes are made different to serve different purposes!This is what my point is, “The earlier you realise in an authentic and real way that each one of us (even twins included) different and is born to serve/ follow a unique path to achieve our calling-the better off you will be!” This understanding will save you form burning unnecessary dollars to buy that car, clothes, that house and ensure you stay focused on things and people that make a difference to your life so that collectively you can further value to the society that you roam about! Each of us, is Unique and there’s a good reason- it is the way it is! so bank on being Real- Authentic- no matter who says what- Life will offer you the highway or you will have to create your way- but since your baggage is lessened you will be able to enjoy the views and the journey too as it becomes a destination unto itself!

You get to decide who impacts you and to what extent”- I remember, many scholars, management experts and “Gurus” of the world saying this, “You are the Author of your life”- You hold the pen and each day is a blank page wherein you alone have the power to write and create what you wish! Well this looks good, but we all know- real world doesn’t actually go that route. There will be people who will walk over you, tear down your most wonderful pages, scribble on your upcoming pages, write **** to you along the boundaries of your page, at times offer flowers and praises too, so basically your book as an author or for any of us- is never only about us as individuals- it is also about the people- the quality of people- that we are connected around with and how they express what they feel and think about us! This primarily depends on how we project ourselves into the world- What we communicate and how that communication is received/perceived- Even the best of the communication, with the most noble of interests can end up screwing you for life- simply because it was either ahead of it’s time and the receiver did not understand it or the receiver was out rightly dumb and you handed away way too much ink and page to that person to waste multiple pages of your life’s book! You think you know of any such book apart from your own life- well don’t look too far- pick up the religious texts of any religion/faith/practice across the world- irrespective of all the wholesomeness and goodness that has been mentioned in them- but what have we inherited ? A planet which is filled with hate and despise for fellow humans! A classic case of the receiver being dumb!

“No one really cares”- Well, this is the fact and a key ingredient to develop and build a formidable resilience! To begin with do you remember how healthy Galileo Galilei was, what were his hobbies, what was his favorite wine? Well, who cares, all that we care about is, his contribution to astronomy and the foundations that were created by him and others to help us understand our immediate universe! So what are his Great-great-great-great-grandchildren doing now? Any idea- well – at least I don’t know! Perhaps you can help me with that!Let’s zoom back to your own life- Remember the last time your boss walked upto you and asked you to go on a vacation because you have not taken a break in the last 6 months! Do you recall, the last time when the HR came up to you and said you are a great person to have on the team and we would like to offer you a double promotion and increase your salary to help you meet your kids college fees? Well all this seems stupid and way beyond reality isn’t it? Well, it is and why would anyone do any of these, because no one really cares! Each one of us is quite busy figuring out and charting a course to our own individual survival at the best, which is often disguised as meaningless milestones of job titles, income narratives, compulsive purchases and social media likes & comments!

If you are working, as long as you help the metrics meet, your job remains- doesn’t matter what equation and understanding you have with your manager- even if you have any- it’s a matter of time that chain of command will break once there is no value getting created within and you will be exposed- with or without the understanding that you have with your boss! Likewise if you are into business, as long as you offer the products or services at a price that is competitive (as perceived by the buyer) you will float else you will sink, irrespective how hot the model in the commercial of that product was! If you are an artist, scientist, politician or a creative force- as long as you serve the purpose which helps others in a way or other you will be rejoiced- the day your findings and approach don’t serve the majority you will be neglected and forgotten! This paragraph perhaps looks bleak right? But that is the truth- the reality- whether or not you accept it- this is what it is! and It is here to stay and outlast it will even after you are gone! The point that I am making here, is pretty simple- “It really doesn’t matter! No matter who says what, the fact is no one really cares for you (apart from your immediate family) and in the times that we live in, you should count on your blessings if you have one! They are the ones’ who will be impacted because and only because of one thing- that your action/inaction impacts their access to quality of life, that’s about it!- and you had started to think about emotions? I mean really?

“Remain grounded and indifferent to the bouquets and brickbats”This is perhaps the most important attributes that one must have, to ensure you maintain your sanity at least through your life time! The irony of humanity is that even as we are collectively comfortable to be called as social animals, deep within we also seek solitude and aloofness and these diametrically opposite forces dominate us all through our lives- these tend to impact and shape our thinking and behavioral patterns – which further may play havoc- at times leading individuals to take reckless and harmful decisions- sometime recoverable and yet at times completely unrecoverable! The only way to get around this bit is practicing the art of being grounded and indifferent! Ancient text – especially in Hinduism and also across many other religions of the world have always urged humans to remain humble,simple and grounded irrespective whether the times are good- working for them or times or adverse- working against them! This virtue is what helps people gravitate towards each other to build stronger person-to-person contact which goes on to build a formidable mental resilience so that whenever shit happens and disasters strikes- individuals aren’t left to fend for themselves, rather the entire society/unit rallies behind! We can see this in animal kingdoms, when large predators attempt to take down young ones from the prey herd- there is always a fight, an attempt- may or may not work but that resilience is there to try and fight heavy odds and make peace with whatever the outcome may be! This is the trick that helps you manage yourself through whatever life can come offering you!

Another formidable example of mental strength can be found among the officers in uniform the world over! They operate in conditions and challenges that would make many of us outright uncomfortable- forget fighting the enemy- even standing guard would be a big tasks for many of us- but this is what the Forces of any nation are trained on- Mental agility, Resilience and Fortitude- with a single focus- stop the enemy- It is not any of us- then it has to be no one on the ground ahead! Simple, straight, objective and pragmatic thinking! You may earn your incentives this year, next year, then you may not, you may not get them this year, you may earn twice of what miss the year after that- that is what it is and will always be! Not allowing the circumstantial developments cloud your thinking and judgement is another vital element to develop and build resilience!

“Make peace with what can’t be changed”- Like I explained in my earlier paragraph, once you know whether you are a Boeing 737 or a F-15, you will be able to make peace with all that is around you and this will, believe me take away around 75% of all your unwarranted thinking which keeps on playing the “what if” game with you 24×7! This, is easier said than done, but there is really no other way around it, each one of us is unique and we are the best, the very best at what we are meant to be, problems start when we leave that and start pursing everything else but what we must! Finding out “what that is” well, is a story for another article!

I will leave you here, and urge you to build resilience and ensure you create a formidable,real understanding of who you are and develop a technique wherein you have a clearly defined lighter version of yourself for mass consumption and an authentic real version to carry on with the real work and duties of the real world- always ensuring there is safe distance between the two! Don’t forget- at the end of the day- It’s your story and you are the Author! So grab your pen, protect your pages and watch that ink! No one is really watching your show! No one cares enough! Each person is calibrating their individual survival with flashes of real and curated “I am fine” all the time! Harnessing the power of resilience is the only way to foster clarity and keep ambiguity away!

Ciao for now, will back with another article soon! Time for some coffee!

Don’t let success fail you!

“Success” is by itself cryptic and means different things to different people, but what is common, is the fact, that no matter how you want to define it for yourselves, within it lie the seeds of your failure! This piece is all about understanding the real essence of “success” and how to ensure your success doesn’t sow the seeds of your failure! So here we go!

To begin with most of us, when asked , “What does success mean to you?” will go on answering this question with that unwanted grin and start adding all the materialistic attributes that one can think of- money, cash, houses, gadgets, vacations, lifestyle, grandeur, name, fame, recognition, food, indulgence etc. etc. and the list can go on and on- What is common within all the elements mentioned here is that all and each of these manifestations of success are all extrinsic and dependent of multiple variables apart from you! When this aspect is forgotten or lost in translation- shit invariably happens and you end up setting yourself for certain failure, ironically developing from your success and it is proportional to the extent of your success- the more successful you become (hinging on the extrinsic attributes and definitions of success) your failure will be equally noteworthy and iconic! Sounds familiar? Well yes- the stuff that tycoons, politicians and celebrities face right? Well yes, and more importantly each one of us too have faced this, every now and than at the level that we are and proportional to what we have achieved or not achieved in life! So this is what must be focused upon and this is what needs to be fixed! How do we do this? well read on!

The problem with our modern day definition of “success” lies in the fact that it all is entrapped into materialistic bondage! Nothing wrong in earning money, growing your affluence and being able to enjoy the best of what the world has to offer and what your money can buy- the problem is with ending up using that space and that ability to indulge with what you have to define your success which becomes the undoing for many! You would have heard stories of sporting icons, celebrities, business tycoons, who had it all and than lost themselves as they lost what they had (rather what they had- which according to them- defined who they are!). Well, this plays out when people misread and misinterpret “success” as an achievement! Consider this, how would you feel if every time you went to meet your doctor- you find your doctor- throwing a party because he cured ten patients yesterday! or when you visit a store to shop for some clothes and the moment you complete your billing- you find the counter staff breaking out in a gig celebrating their targets! Well, I am certain you would not have seen any of this! So what does that mean? Isn’t your doctor successful and shouldn’t he celebrate the “success” of his patients getting better? Seems aright to be celebrated, right? Even the shop counter staff, knowing they hit the sales figure, nothing wrong if they too celebrated their “success” isn’t it? So why don’t do they do it? Well in the case of the doctor or the counter staff they are practicing what I call it as “Internalizing success” – they know the simple truth- that they are working in the current direction and are sure that if they continue doing what they do- they will keep achieving the results and keep getting better and better- which will help them with building their lives! This is what internalizing success does and the bets part- well it doesn’t bother them much if that odd patient left treatment mid-way or unfortunately died or if they did not hit the sales number for that month! Because they know it deep within that – With each opportunity they give their best and than hope for the rest to manifest and this is what real success looks like- It’s hard work, non-glamorous and intrinsic! They don’t contemplate of stopping work as a doctor or leaving the job at the store, because one day, one event was not working in their favour!

Internalizing success does many wonderful things! First it helps you understand that your success is defined by Who You Are! Real success which clings onto a person always derives its strength from the person and not from the circumstances around the person! Circumstances are like a case of electromagnets wrapped around your working world- every now and then there will be changes and that change of flux around you will drain you of your internal latent potential unless you don’t do way with the habit of large dependence on the circumstances around you! Sure enough they are important- but no reason can be bigger than Yourself and who You are as person when it comes to defining success in the real essence of it! What happens if you don’t embrace success this way around?

Well as long as people define success by aligning it to standards, benchmarks and societal confirmations, there will be an ever ongoing disagreement between Who You Are, What Your Beliefs are, What you actually value and what you paint as an image of what others must see (which comes in as a rider to enjoy that stage success!). Success of this nature, which is measured and calibrated through the lens of the world/society or set standards and perceptional rules of engagement of the sectors that people work in- will invariably fail- once the external factors that fan the staged-success are depleted- either they wane away or they move to a new host- what is left, is an individual with a hollow reality of the staged success and with more questions than answers about themselves! This staged success which is hinged on circumstances and societal influence brings along a hidden baggage which manifests in different ways like, peer pressure, competitive pressure, one upmanship, group-isms and so on and so forth- this compelling need to belong to be recognized and to belong to a section or a select acceptance within the society ends up undoing all that may have been done by an individual and eventually sets up the person into a tailspin of self- discovery where answers simply don’t seem to come by and there are more and more questions as the dive becomes more and more terrifying. The only hope of recovery to come out of this deadly self-inflicting death dive is to “Know Yourself” and Know that Your Success is not dependent on others to the extent that you are made to believe!

True success is always a factor of the Individual- If you have been successful once you will be once again and yet again- certainly there will be spanners in the wheel as you try and move ahead and there will be twists and turns on the way- but as long as you don’t fall into the trap of “compulsive social acceptance”, “confirmation bias” and fall prey to the “be in the group” kind of situation- you will be safe and have a greater sense of achievement when you do and a refined element of learning should you fail- because whatever the outcome maybe- It is then always about who You are and that’s what matters! Once You learn that You alone make the difference and You alone get to decide Who impact you and by How Much, rest assured – you’ve imbibed the right way to “Internalize Success” and sooner or later You will become what You are Destined to be- no matter what the circumstances!

I will leave you with these thoughts, so that you may go head and reflect and see how you have experienced staged- success and true success as you wandered across the world! Always remember- The Final choice rests with each one of us- to define and be defined the way we want us to be! True Success is about us, each one of us and what we can uniquely achieve by being How We Are! There can be no comparison, never, simply because each of us has a different life story and a life path, to narrate and tread upon! All that hinges on others and external factors, will fade away, sooner or later! All that remains is the Belief and Faith within and that alone helps to weave the fabric of your true success- which solely relies on Who You Are!

Ciao for now, will be back soon with another article, until then stay safe and stay wise!

Practice Mindful Hiring to avoid Mindless Firing.

Yes! I know folks, you may want to start with a negative thought about this article, but trust me, it’s gonna be more fun than you think, remember my last article? about the layoff thingy, Well this is to put the context more clearly and possibly help people at both ends of the table to formulate their own strategies to avoid unwanted miseries in their life- given the times that we live in! So here we go!

Well, to begin with,let me make one point clear- Let’s stop blaming a microbe for everything and anything around us! Well, admit it, the world economy was stalling, faltering and failing it across nations around late 2019, even as the pandemic was manifesting itself- whether that was intentional or not, is a different story altogether, we will leave that for some other time, the point here is that the world was already on it’s way to a meltdown and there was just one trigger that was needed which could accelerate the fall- the pandemic came in as a surprise- although like always war would have been a favorite candidate to precipitate the economic slow down that we are witnessing today! So why did businesses fail because of a Virus? read on…

We need to understand, how geopolitics and collusion of business with politics and politicians runs deep behind the scenes and scrutiny of the public eye! All that the Virus was scientifically was asking one to do was – keep social distancing and stay away from vulnerable people (ill/aged/those who have weakened immunity) and avoid public places (basically places where it becomes difficult to stay away and trace who came from where , when, for how much time and why!) Given. this fact- see how nations reacted- Lockdown! Well, most of them did it and as this was unleashed- it ensured that business obituaries started to get written one sector after the other, one regions after the other and this whole event created a chain reaction which has now plunged the whole world into a severe economic crisis even as nations continue to battle out with the health emergency! You may now want to ask, what has all this got to do with hiring and firing of people? You may want to present a case, “Why should business continue to pay employees, if there is no business activity?” Well actually that is far from what the real problem is!

You see, when all was smooth sailing, businesses, their favorite bankers, their lovely political friends all of them came together to ensure that each and every business is magnified with an intention that every business seems to be bigger, better than the next competitor and so much so that, even the “I am Number 1” parameters begin to come up with different metrics and business bodies end up with “Award functions” all through the year, where every organisation gets awarded for the same reason by a different awarding agency! Well anyways- nothing to say bout this right or wrong- each person’s nectar is divine for that person! This is the point where the problem starts!

You see, humans all have egos, even I have a much earned one- where I refuse to speak with people with lower intelligence than myself!- The point here is the Business egos are far more dangerous and destructive especially when they collude with politics, the whole market place becomes one big rigged casino- no matter which machine you want to play at- you are already defeated even before the game starts!

Companies have been traditionally into the space of what I call Myopic resource management- whether that is people or other things. Myopic People Management is by far the most fatal of all the flaws that businesses can come up with and when these get operational, slow and painful death of an organisation is all but certain! Business always have had a tendency to keep hiring- at times for no real reason-Sometimes to fill up a large office space, do the cheap multiplier- get more for less dollars, just let there be a buzz, anticipating clients coming in- which is nothing but hallucination provided by the “close inner circle” who themselves have often no fucking clue of what they are upto! All these myopic dealings eventually end up being a case of ,”Too many cooks and nothing to cook”, situation for organisations every year – every few years; and you will notice, some companies do this with striking predictability- they will fire- than after a few months they will re-hire- and the cycle goes on and on! In all this happening place- big names get thrown around- some picked up, some left out and there will be multitudes on unnamed workers who will be left wondering- what did they do deserve what they are been given?! They worked the shifts, they took no leaves, they put in long hours- Why did the company not make any profits if they were working day in and day out? Who kept an eye out of the watch tower? Who was charting the course to ride the waves of business turbulence?

These firings that happen on account of business not doing well, are actually seeded into the very business plan when the business starts off in the first place! When not enough thought is applied and when no real projections and honest discussions happen in those long, polished boardrooms, this is how shot happens! Boardrooms when are not transparent and are hidden away- almost always translate into becoming the secret chambers where lotteries are picked up to name and shame the fall guys for the organization from time to time, season to season! So what can we do about this? is there anything that can be done?Well surely there is something that can be done, as long as we have the intent, the “we” here implies those blue eyed boys and girls who “own” the businesses. I mean “own” in the literal sense of “owning it” not “working to slog” because some investor has pumped billions from an Atlantic Ocean Island which happens to be a tax haven!

People have been and will always continue to be at the centre of all that we do, automation yes, but even to manage and drive that automation, people will be required! Once businesses and companies make an intent to pursue, “Mindful Hiring” and stop being reckless about themselves as firms and about the people that they cross paths with through their professional journey, the problem will start to solve itself even before it reached menacing proportions!

Mindful Hiring is not about, not making mistakes, it is more about learning on the way as mistakes happen and fixing them on an ongoing basis rather than ignoring them and allowing them to become eventually unmanageable! Once businesses hire people with an aim to provide livelihoods for a decent future timeline which could be anywhere from a 12 months period to a 60 months period depending upon the nature of the business, the planned growth strategies and than plotting the projected growth story for the individual through that time within the organisation, half the battle is won!The remaining half is achieved as the newcomer starts to get the value to the table and keeps growing and moving ahead along the plotted trajectory of growth for that individual within the organisation! Mindful hiring is more detailed, it is about knowing “who” you are hiring, “why” and “what” is the value that you are seeking from that individual and “how” all of that fits in and magnifies the business outcome in the given context of time and space during which the person is supposed to be working. It is as simple as this and doesn’t get any simpler than this!

So now you may want to ask, if this is so simple, why don’t organisations do it? Well two reasons, one because we deal with “people” and a lot of unplanned shit happens to them and keeps happening all the time- even if the business environments get sanitized and completely mindful- an individuals approach and the self-destruct button (which all of us have) is good enough to screw up everything either by accident or by design! Secondly because of this very reason”people being a little weird” having that kind of extensive team to simply keep track and measure attitudes and behavioral manifestations of individuals as they work on an ongoing basis becomes more difficult- easier said than done -as they say! So business do what they always have been doing- where they need 100, hire 160- they know eventually only 25-30 will remain- sure enough not all businesses thrive this way- you certainly don’t want the hospital you visit to have doctors being hired and fired this way! Don’t you? So what’ the way ahead?

Well, simple- Once businesses start “Mindful Hiring” with an intent and focus to provide growth and plotted trajectory for limited times for people- they will find even the people that approach are clear about what they can offer and what is that they wish for in return- so no baggage burned or carried and as the value exchange is done, each of them can shake hands and part ways without any bad blood! This step also automatically does away with the need of “Mindless Firing” because once you have the right nuts and bolts working the way they should, rest assured you have developed some formidable immunity to deal with business emergencies and financial challenge- because your machine is lean and mean and knows exactly what to do and how to ride over the turbulence – because you always knew “Who you hired” and “What value they bring”!

I will stop myself here, and urge you to make an effort to embrace “Mindful Hiring”, Whether you are hiring someone or you are the one who is being hired- take a pause and think about the plotted growth trajectory and the value exchange- if none of this is clear-walk away now and don’t do it- because a flight with no flight plan is surely not coming down easy! Embrace Mindful Hiring to avoid Mindless Firing!

Ciao for now, have your coffee, think! I will be back soon with another piece!

The experience paradox and flawed followership.

Through the last three months, wherever you are, your living rooms would have been flooded with “experts” and people having “experience” and being appointed as advisors, “expert committees” who would have pledged in one way or the other, about not worrying on anything and that they have control and will end this pandemic quick! The fact though remains that the virus is here to stay among us- not necessarily wanting to kill us- unless we have a screwed up immune system- which is because of what we do- what we eat and drink! So who are these “experts” what is all about the magic label of “Experience” and who are these people “followers” whose “followership” qualifies these idiots to lead and make a bad problem worse! Whether it’s a national view, about your immediate community or the work place that you go to, you would have either suffered or have had unwillingly contributed to aggravating problems rather than offering solutions; Thanks to these “experienced” people! Join me here as we try to understand why “experience is over-rated” and why “quality of follwership matters”!

The simplest of facts remains that, “experience” explained the ability to perform a similar or the same tasks over and over again and that made a lot of sense when you needed a shop floor worker to tighten up the screws of physically end up welding joints through a manufacturing process and still it does hold good when key skills are need to perform a task which is routine with utmost precision and accuracy. Surely enough you may want your heart surgeon to have experience because that person would have opened up and closed many beating hearts to ensure they keep beating afterwards too! But the moment you ask the heart surgeon to open up the brain and fix things up! Well, yes, you’ve got what I a m trying to say, you are asking that person to do something which that person has never done before! So you see all that accumulated experience becomes of zero value! Likewise if the welder knows how to work on a particular machine /component and tighten bolts for a particular product type- and now if that person was to move over to a new assembly line- his entire so called “experience” will be of little or no consequence as things change! What remains is competence and skill- A skilled worker or a surgeon- one will always remain- who they are- skilled and competent- but the accumulated experience does not help them solve something that they don’t know what to do with it! The current pandemic that the world is facing is getting aggravated by exactly this kind of disposition where all the governments of the world have assembled armies of “experienced” people who don’t have a f**king clue of what to do and how to deal with what they are trying to solve! – simply because this virus was manufactured either by man or nature just few months back to engage with the biochemistry and physiology of humans! It would have been roaming in the wild among animals for millions of years- who knows- but these changes and the impact is new and what is needed to tackle this is not “experience” but “intelligence” to study and work on solution pathways by studying the ongoing impact so that quick fixes are made available keeping in mind regional, geographical, demographical specificity of each nation and the regions within large nations!

This approach is the only hope that so called “experienced” people can bring to the table to ensure the world emerges from the shadows more rapidly rather than wasting time, money and resources to feed on their egos of misplaced experience which has no or little consequence simply because they have never experienced anything like this before and all their accumulated learnings are a big zero to this new challenge- what remains is the their skill and competence which needs to be supported by available intelligence to over come these situations- which I believe is a different problem of diminishing intelligence and also the fact that these “experienced folks” have never seen a problem like the one they are trying to solve with their limited past experience which has nothing to do with what they face!

This misplaced experience not only is detrimental in situations like of a global pandemic, but when these”experienced” geniuses walk the corporate world, they leave a trail of destruction like no one else and yes, fundamental reasons are almost always same- trying to solve a new age problem with an old age belief system and based on what they would have previously done; add to that the next layer of “flawed followership” which ends up becoming the final nail in the coffin for a corporate meltdown!

Firms hire- people with “experience” not realizing that the problem being faced is unique to the organisation and the circumstantial set around it- yes you can hire for people who show competence and skills to deal with complex situations but that is no way a guarantee for being able to fix the new problem at hand (it may be a recurring problem for the organization- but for the people walking in new – it will be a new problem and with time either they are able to fix it or end up growing avoidance strategies like everyone else around so that the problem stays and grows alongside their careers in the organisation! What’s the easiest way to know if this has manifested- watch out for the words- “This is how it is- this is how it will be!” How to go around this? Well only one way- Always hire for competence, skill and personality- These attributes are at the very foundation of an individual which will tell you whether a person that you want on your team is an all weather solution or a fair weather peacock!

But then why do people have so much of misplaced stress on “experience” well this has more to do with the “Followers” and importantly the “Quality of Followership”! Remember folks we get our urge of being followed and high of leading even as we evolved from being chimps into humans- but the quality of followership speaks a lot more about the Leader than the follower! If you want to ever decide whom you want to to work with- do check the followership for the person! In an ideal and highest form of Leadership- Leaders are meant to create more Leaders and not Followers (Refer- John C Maxwell), but given the short supply of common sense and reducing intelligence- even if Leader’s are able to get high quality followers, I will pleased enough! Look around you, whether it is your office, it’s your city council, your national politics- what do you see- you will see an unfailing pattern- Like attracts Like– That’s the universal law and holds good very much when it is about the quality of Followership! Say you have an intelligent leader- but obviously the followership will be more of intelligent people who are able to understand and contribute to the leader’s cause and actions- those who don’t understand a shit of what the Leader is saying will simply walk away- saying that the leader is an idiot! Well at times it may be true- when Leader’s camouflage their dumbness and call it as intelligence which is lapped up by an equally greater number of dumb followers- who also are believed into thinking that they are wise because they are following a wise leader!

This eternal strife between real and assumed intelligence and the quality of followership ends up serving societies with leaders who now have “experience” and become “experts” who are then entrusted with all our lives when we meet global challenges! Well I am certainly not suggesting that all are idiots, what I am saying here is- the quality of follwership and giving more importance to individual intelligence, competence and skills is much more valuable and meaningful if the world needs to find it’s way back not only from the pandemic but also from a growing economic disaster which will turn into a socio economic problems with law and order connotations in the coming weeks and months!

Experience only helps if you are going to go about doing the same thing again and again the same way as you have been doing it earlier! When contextual settings change- as life changes- what will help and what alone helps is – intelligence, skill and competence which are as intrinsic to every individual just as their blood group and it is all about doing what best they do with it that makes the difference between surviving and crashing during a meltdown event!

I will leave you with my thoughts here, time for a coffee and will be back soon with another piece, until then do think about what leader’s,experts and followership quality have you seen around you and what is that you want to change for the larger good, form this moment on!

Right questions matter over right answers!

Well, I have always believed that ; “Our understanding is limited by the perceptions that we build (within and around us) and at times these may resonate with the facts- that really are or at times the facts may seem to be what we seek them to be!” This piece is about that strange spooky place of being absolutely sure and yet getting lost in transit! This is about trying to understand, why Right questions are far more important and meaningful than always having the Right answer! So join me and let’s roll ahead!

As we grew up, we have always been asked to provide right answers to whatever questions we have been asked! Whether it was our teachers in schools, our parents, our friends, our colleagues or any other scenario that may come to your mind, It has always been about providing the right answer whenever people ask us something, whenever people wanted to get some detail or information from us, we have always been told that we are duty-bound to answer right and give the most accurate answer as possible! Well, this is perhaps yet another example of the conformity bias that modern societies live in and lead us like a big herd within! I won’t comment on this aspect further- because that’s not our focus for this piece! My focus rather starts at the other end of the question- yes, “How about teaching everyone around to start asking the right questions to begin with!” You know what once, you have asked the right question, you will always end up getting the right answer- almost always unless you working a diplomatic mission or are a high ranking official for your government! Let me simplify this for you!

Consider, our current global pandemic situation, what do you see? Well at the macro level, you will see few nations have fared better over the others, some of them have taken a more riskier route, perhaps more loss of lives than the economy, there would be others yet, who would have chosen to save lives over their economy- , few others would have walked the middle path and tried to strike a dynamic balance- between lives and economy, well nothing right and wrong here- just plain facts as you see them without any prejudice! So if you see different nations reacted to a common problem differently! Why would this happen? By logic, if you have same problem to be solved, there would be identical ways to address the same, if the end goal is the same (saving lives and livelihoods) isn’t it? So why the difference? Well the answer lies within this plain simple fact that, each of these nations asked a completely different question among their leadership teams, when the virus came visiting! There would be one set of nations who would have rushed to assess and manage the economic damage and decided to go ahead with a collateral damage in terms of human lives (liking it to a war like event) well, this is that group of nation, which would have possibly asked,“What do we save- we have to make a choice- Economy or Lives?” and the answer would have been displayed by the steps taken and the delays and timeliness of implementation of different aspects that go on with it! Likewise the nations that would have chosen Lives over their fragile economies would have acted accordingly! Next, there would have been yet a few other small group of nations, that would have asked, “How can I save most of Lives and Livelihoods both”? These nations would have landed up somewhere in the middle and stand a better chance of a rapid recovery from an economic sense compared to the other two! But these are the three basic and straightforward scenarios which work exceptionally well, especially when government’s don’t want to try too hard and experiment (which could end up being a full scale apocalypse and ends up bring the fall of their powers)! So if you see these nations asked the questions which were very normal, rational and practical- cool! Now see the real fun!

Yet, there are a few nations, which remained open for business as usual and even than the impact was not so severe to cause huge loss of either lives or businesses! So what is the question that these nations would have asked? Possibly their thinking would have moved ahead something like this! “What do I have to do, to ensure my nation remains on the growth/path that we have planned? What can be done so that irrespective of what’s unfolding, we can still be aligned to the national objectives of growth and wellness of the people?” The questions could also have been, “What is my nation, how likely are my citizens to be impacted because of who they are (age/ethnicity/ living standard/culture/access to healthcare systems/preparedness) and for how long and how bad?” There could be more such examples of refined thinking and questions which nations would have come up with, which in turn would have helped these set of nations to come up with radical strategies to meet the Virus challenge unlike the one-size-fits-all- Lock down model!

It is when questions asked by nations become more specific to the need of the nation and the societal requirements of the given nation, that countries have been able to devise and deploy a fail proof strategy which can work right form day 0 and ensure that even as the virus keeps coming in, the same event creates an exit path for the virus to be weeded out of the system with the same speed or more rapidly than it’s initial onset! What does this tell us, Well a simple fact, “The power of your questioning is more important and perhaps the only important thing that you ever require to ensure you get access to the most accurate solutions for the problems that you face! It is never about right answers, It is always and only about Right Questions! Always!

What works for nations, works for societies, city councils, offices, teams, and Individuals! The sharpness , wit and intelligence of the question to a perplexing problem will provide you a great answer/solution! If the quality of the questioning is average or mediocre, the resulting solutions too will reflect the same and as a result of it, you often find people, organizations and nations dealing with the same or similar problems again and again, the cosmetic aspected may change and alter/intensity may vary but the problem broadly remains the same and keep coming back with predictable accuracy! So how do we go about creating a sustainable difference? Well read on!

It all starts with changing the way we define a problem- the space where the problem is perceived- what is the problem – Is it the Virus or the Lack of immediate cure for it? Is it the large ageing population of your nation or is it the lack of trained healthcare professionals available to deal with the crisis?Likewise what is the business problem that you are facing? Is it that you have a great product for a wrong market or you are in a great market with a wrong product? Problem Definition in the truest essence is vital and fundamentally important to get ahead and reach some place to solve a crisis that’s fast coming your way! As your ability to develop accurate questioning picks up, you will find that answers that come your way are more simple, actionable and measurable in the context of time and value!

I will leave you here with your space so that you begin to start framing the right questions, which go on to provide you with even more meaningful and actionable solutions for a more wiser future!

Ciao for now and I will catch up soon with another article!

The HR pivot to the rescue.

If you are thinking this article will be about glorifying HR (Human Resources) and play down everything else that happens to be an essential part of the business, well you may be slightly disappointed, but if you want to know how and why people were, are and will always continue to be the core of all that we do as humanity; in that case, this piece is something that might just interest you! So let’s move ahead!

No matter how much few businesses want to keep shouting from the roof tops- automation, AI (Artificial Intelligence), Virtualization, autonomous technologies, well they can continue doing that, there is nothing wrong about it, but they seem to forget the fundamental aspect that even to build the frameworks that provide automation and allied technologies what is necessary is the human mind which is ingenious, innovative and relentless! All our future technologies will only be as good or bad as the thinking minds behind their development and yes, there have been instances when the envelope has been pushed to far and lead to disasters (read Boeing 737Max and Air France Flight AF447 disasters) where rushed-through technologies rapidly implemented and executed and puzzled human minds- leading to ambiguity when it was not needed with fatal consequences!

The key point that I am trying to make here is that human mind and people are the essence of every organisation and every business activity that we embark upon and in times like these when business are preparing to rebound, if there is any one thing that they should possibly focus on doing right,- It will be hinging their come back strategies and actions around the people space within their organisations and for that, they will need to deploy their strategies through the HR pivot! So let’s see what utilization of HR as a pivot can possibly look alike!

Whether you are an organization of 25 people or have 10,000, the urgency and necessity of developing a come-back strategy with people at the core of it, only grows in importance and relevance with the size of your business and people involved. Whether that size is measured in terms of market goodwill, product/ services range/ nature of business or the quality of people, each of these and many such attributes matter! I share with you few areas where the HR pivot can be deployed to bring about that much needed acceleration and doing away with unwanted business complexities which tend to develop around every come-back strategy. These complexities are at times genuine and unavoidable, but many a times are co created to defeat certain emerging scenarios by virtue of hidden narratives and insecurities arising from the people who are likely to be impacted by the developments!

While using HR as the pivot to come-back, here are a few basic approaches that come to my mind, you may like to add/delete a few depending on the specificity of the challenges that your business and people face!

My HR pivot choices:

“Business Enabler”

“People Empowerment”

“Visible Leadership”

“Communication Strategy”

“WE”

Business Enabler: When HR is used as an active pivot to enable business, it accelerates the come-back and fuels direction and purpose like nothing else! The given caveat here though is that the HR teams must know the business and be able to provide HR solutions and point of view which contextually help and empower business decisions, consider there is a requirement to have 50 more workers in the plant to boost production of safety gear- here if the HR is aligned to the business and has in-depth understanding- it will be able to understand the complete impact of hiring 50 people- if the business seems to be diminishing away in next 12-18 months and hence can possible avoid the hiring or provide a solution which meets the requirement in a more apt manner- say temporary staffing rather than a full time association- which will eventually wipe off the profitability coming form the project once the sales begin to fall off! The more aligned HR is to to businesses in terms of knowing the products/services, appreciating the market place factors and behaviors, the more equipped will it be to provide sane and wise advise to Business teams and ensure that no unwanted expenditure occurs and the whole circus of hiring and firing people can be avoided to begin with as much as possible! But as I said, Knowing the business is vital and as simple as this statement may see, this is as complicated as it gets and one of the primary reasons of failure for HR teams worldwide- when they don’t get the correct understanding of the business of their organization right!

People Empowerment: This is one of the foremost pivots that organisations who value their “people” tend to often use, the effectiveness of this however will be much dependent of the earlier pivot and how well the HR team understands and knows the business of the organisation! People empowerment also becomes less effective when the “people on the team are different” from the “people on the paper”! Many organisations deploy hiring strategies which are archaic and old school, quite a few hiring managers seldom show expertise on the technical side of the job for which an individual is being interviewed- one may argue that- you have a technical round for that and that team is best suited for evaluating those skills- well may be- but when it comes to articulation and the ability to communicate and discuss technical aspects of ones’ business with other people (which will be an ongoing process on the shop floor or the service floor) this blend of non-technical and technical skill and quality of engagement will be crucial to determine whether an individual will be successful or not and if yes, by what measure! This blend can only be understood by HR teams as they are supposed to be trained to read the non-technical aspects and when that is complimented by a thorough understanding of business and positional nuances it just makes the job that much easier and you know watch time that you did not miss a right talent and you have not hired a right person for a wrong job! Always remember there no wrong people, but jobs for which they get hired are either too much for them to manage to too little to challenge ! Apart from this, empowering people on an ongoing basis also becomes possible- once a fine understanding of people and the work is developed, in an instant a trained HR eye can spot who within the team is being under-utilized or over-utilized and how best there can be a rejig(minimizing and doing away from the whole effort of hiring from external sources- which you can read as additional costs- costs of time and money). Effectively done “people empowerment” works wonders and propels come-back strategies of organisations like nothing else!

Visible Leadership: Crisis or not visible leadership is crucial for driving resources forward and keeping everyone glued to a business goal or objective irrespective of ongoing distractions that an organization may be facing. The HR plays or rather can play a vital role here, for helping the organization decide who that face of leadership will be at what level. This statement may surprise you, but that is a fact, Leaders who become Leaders because pf the position that they hold, may not always be a great choice to communicate en mass with people to teams during times of crisis- because not only content of the communication matters, but it also matters from whom it is coming! Consider you have a unit leader who has risen through the ranks pushing behind a few senior members on account of individual performance, now if this person was to lecture the team on “collective responsibility” and need to work together, imagine how many of the team members would really be keen to take that kind of shit from that person! Hardly any! Well, that’s the point, depending on what is the problem type and what the crisis level is, the HR can guide organizations on who will communicate at what level- it may be the second- in- command of a team or a Supervisors or a Foreman with over three decades of experience- doesn’t matter, the only thing that matters is that there has to be Leadership which is visible and more importantly listened to- not only because of the opposition but also because who they are as perceived by the majority! which may or may not be the same person as leading that specific set of people! These visible leaders are always there within an organization and a trained eye can spot them and know when exactly to leverage their latent value for helping the organization race ahead!

Communication Strategy: As skewed it may seem, but a glued in and synced HR team also counsels organizations about the communication strategy that needs to be deployed, whether it is about asking people to work more, work less, asking them to take delayed wages, wage cuts or layoffs, whatever the communication, during a crisis, if any bit of this vital space gets into hand of someone who is amateur and not so sure of what has to be done with the content provided- expect heart- burn, legal issues and unwanted headaches and damage to the business brand as an employer! Organizations are managed by people (as yet at least) and as long as people are involved- people will come and go in all shapes and sizes of mental fitment! As I said in paragraph above, positional leadership is of little consequence if the ability to influence is lacking and authority gained by authenticity is limited! Hence a good communication strategy has to be not about the content of the message, but the Who, When and How of it and these can be answered by HR teams well enough once they are deeply synced into the business developments and unfolding scenarios of it! When crisis hits; fast and , clear action seeking or providing communication is of utmost importance!Sure enough organizations have PR teams to do this bit,if they tend to be disconnected from realities and are left finding more for literature in the content of a message rather than meaning, the whole purpose will be lost and the resulting ambiguity will do more harm than not having sent out a message!

WE: Perhaps this is the most important step wherein the HR can be a true and perhaps the only pivot that can unify diverse teams, process and people as required to ensure that localized and team level distractions are minimized as much as people and the larger and grater objectives of the firms are upheld and pursued after! An active, proactive and preemptive HR can appreciate the power of the “WE” pivot. This pivot which binds people and the organization in one thread is powerful to ensure that larger business objectives can be pursue and achieved seamlessly and other challenges can be overcome simultaneously on the way! For this pivot to work businesses need to empower their HR teams! This is needed so that the HR teams can lead people in a more dynamic way and are not kept restricted to their age old archaic spaces of HR Operations and allied functions! When HR is empowered enough to partner with business in an equal measure and lead the “WE” part there in nothing that will possibly block the way of an organization hell-bent to make a recovery and make a strong come-back with a definitive statement!

I will leave you here, perhaps you may want to add a few things, remove a few things and devise new ways to ensure that your businesses teams or HR teams or functional teams that you are part of play the role of being a pivot in a way they can to ensure that your businesses start to make that one much needed U turn to be aiming back to the growth finish line! Lastly no matter what your business is, how big or small your firm is, how simple or complex your business is, if there are people involved , you will rest assured need “people specialists”, for they know much better than anyone else on how to create value from latent energies that lie stored within each working soul in an organization! The HR pivot which is sharp and at work is a blessing that can make all the difference to establish your firm back to it’s cherished spot or make the firm struggle for quarters to come with no end in sight, dousing one fire after another as the business tries to come to grip with changing dynamic businesses environments!

Ciao for now, I leave you to think and reflect, add and delete and maybe you start working on the vital pivot that serves you right! I will back with another piece soon, until than have your Coffee!

Bouncing back and racing ahead.

Through this article, I share with you few basic, common-sense led plain speak approaches which may just help you that bit extra to bounce back and race ahead, whether it is about yourself or about the team that you lead or an organization that you are responsible for, or, in that rare case if you are leading a nation! So let’s see what these simple steps are all about and the kind of impact that they can create, when executed well! Before we move ahead, it will help to always remember that humankind is perhaps the most unpredictable species of all, and at times may end up doing quite the opposite what it’s mind will ask it to do, just to teach someone else a lesson, irrespective of what compounding damage that kind of reckless act may cause, and no where in the animal kingdom, will you ever find any other “social animal” displaying this kind of behavioral disposition, hence, this disclaimer to let you know,there are no easy slides to heaven and why no matter what anyone tells you; rational wisdom suggests that common-sense always holds the foundation to give one an ability to bounce back and keep surging ahead! So here we go…

Through my engagements and shared learnings over the years, there have been few broad and common approaches- which when mapped to individual specificity of a problem tend to provide a more meaningful way through , over or around the problem! Here are a few of them (and yes, these are not the only or holy grail of problems solving!, so keep adding to this what life has taught you and I am sure you will do exceedingly well, at times surprising yourself!)

Measure what matters

Find the “Why” of your discomfort

Be a Realist- Not an Optimist, nor a pessimist

Clarity of Thought and Communication

Plan for others around you as well

Keep milestones close and within view

Cultivate your common-sense

Be grateful and thankful

Keep what you must and discard all that you can

Measure what matters: We live in an era where we are bombarded with information 24×7 across touch points and irrespective whether we are interested or not! In this kind of an environment and the mad rush to stuff information down the throat of people regardless whether they have a discerning mind to understand, evaluate and conclude rationally with that information they are served is perhaps the most paradoxical problem of over indulgence after obesity (which is caused by overindulgence of food- most of the times!). Even in the current crisis that the world is facing, people are bombarded with statistics, number of total cases, deaths, new cases so on and so forth, what point is being missed out is real sensible data, what are the real active cases today? , what is the fatality percentage, what is the percentage of population infected from the total population and importantly what is the severity or potency of the infection! If people had focused on these parameters, over half of the 184 nations would have never gone ahead with the dumb lock down strategies that they initiated in the first place! Hence it matters and always it is only about measuring what matters and is relevant as we deal with problems  in the real essence of it!

Find the “Why” of your discomfort: If you have read “Start with the Why” by Simon Sinek, you probably know what I am suggesting, If you haven’t read that book, do yourself a favour and do read it! One of the most fundamental mistakes that people tend to get into is trying to solve a problem – thinking that “what they are solving is the problem”, truth actually can be far away from that and in few case the people happen to be the biggest problem, because of their limited intelligence and skewed perceptions of the world around them- which is nothing more then defence mechanism to either hang on to their dear job, career or a failing business, simply because they can’t imagine a life without their business cards! Unless you do not come up face to face with the singularity of your problem or challenge that you face and understand that all solutions and remedies begin by altering yourself from within as you try to set things straight, no matter what you say and do, you will end up wasting the valuable seconds of life coming back to the same problem over and over again – albeit with differing intensity but continuing with the broader flavor of distress will tend to remain the same! Once you have found the true “Why” rest assured that will give you enough bearing to keep moving in the direction which will remove you away from the senseless loop and give a sense of forward motion even as you untangle the mess of the problem at hand!

Be a Realist: Not an Optimist, nor a pessimist: As much as thinking negative, being hopeless, constantly nagging, cribbing and sulking is bad, dancing about and fiddling away meaninglessly as if everything is always great and you are experiencing heaven even as the world around you is turning into a hellish nightmare, can be far more damaging to a point where people start to actually doubt your mental construct and frame of mind- whether you are displaying psychopathic behaviors or have a complete hard disk failure!  The whole challenge with the “Stay Positive” movement around the world has been that few of the so called masters have ended up making it a big joke unto itself, I mean you may have an individual being diagnosed with terminal cancer and you want that person to stay positive? or a person in a terrible terrible financial mess and you want that person to believe that  all will be glad stay positive? Shouldn’t it rather be asking these people to first understand what the situation is then help them rationally evaluate what are the meaningful solutions that are available to them so that they can lead the time at  hand in the most productive manner so that their pain is comforted and there is a sense of achievement in the way the simply carry out their day to day chores or start ton re-build their financial credibility one day at a time? Certainly let’s not even bother to talk about the “nothing will be good ever- ultra-pessimistic way of thinking- that is painful even to write here forget about thinking that way! Having a true assessment of the situation in a given context (which comes from deciphering the “Why”) and mapping it to ones’ individual abilities and competencies is the only way to make the best of any situation that comes your way! Nothing more and nothing less! Staying real, pragmatic and exhibiting courage to confront and deal with the granular reality of the moment will alone help one move ahead and simplify ones’ ability to know the real challenge within the fog of ambiguity!

Clarity of Thought and Communication: This is of utmost important, especially when you are dealing with others and others are looking unto you for guidance and leadership in crisis, whether it is a small crack team that you manage for an assault as an officer, or whether you lead a team of 100 professionals which are working to meet team objectives- the sooner you can provide or rather continue to provide clear communication (which can only occur once you have ample  clarity of thought). This clarity has be at all levels, what is expected, what is being asked and what is been provided to have the tasks accomplished- this all can only be manifested when there in intrinsic clarity of thought about how the team is being led and what is the shoreline that has been earmarked to anchor the team – if required. When Leaders provide clarity at this level- the same is resonated down the line and that makes the jobs of the leaders a breeze and that sets up the team and the organisation for a fast recovery to everyone’s surprise! Importantly, the sensible and impactful communication pieces are Realistic and don’t share misplaced optimism and unwarranted pessimism! 

Plan for others around you as well: Very often when crisis hits, the first and natural response is to make oneself safe and have your immediate responsibilities (family) accounted for, likewise when it is a team that you lead, you are the leader for that unit of your’s and it only makes sense that you lead, guide and provide for you teams like you would for your family in the way and manner that is aligned to the organisation culture and ethics! No one is asking you to become a cult leader or go out of the way and pick up fights with senior members for your team, the point here is to be responsible and accountable so that even in worst case scenarios wherein you need to have a few members offloaded, that whole process remains dignified, so that if ever you need them back, they will be happy to oblige and join you back! This approach of being emphatic, sensitive, and accountable to every member of  ones’ team should be intertwined in the soul of the leader and that empowerment of the soul must be used to take calls and decisions which make sense and serve the larger good!

Keep milestones close and within view: Often people- leaders like to share milestones- what will happen in next one year, three years, five years, well good- nothing wrong with it, but real fact of life remains, that even if the leader remains (which by itself is a miracle- because people leave even at leaderships levels around 3-5 years) there will be new people in the team on an ongoing basis- and each time you have new people – if you were to make the same presentation, it will end up being routine for some and “wow” for few others! The only way to beat this type of  meaningful shit is, spell the broader strategy few times through the year, make it a decisive point and revisit that only when you need to and through the course of the journey have meaningful milestones which are more relevant, visible and actionable- perhaps having monthly or quarterly ones’ that keeps everyone updated, everyone feels involved and everyone gets a sense of forward motion! This will un-complicate whatever you try to pursue and keep enough cohesion to make things easier so that even when hurdles are met, the team knows what needs to be done to overcome them!

Cultivate your common-sense: Human mind works well as long as it is sharpened and that sharpness only comes alive and working when we are presented with compelling cornered spaces and challenges which have no routine parallel! This is where, trusting and following your common-sense, gut feeling becomes all the more important! You may have tons and tons of data and metrics to deduce and take scientific decisions, nothing wrong with that as long as you are choosing one robot over the other or one product range over the other, but the moment decision making starts to impact people without bringing in the human element in the framework, disaster can strike! Consider this, currently many firms are laying off, announcing wage cuts (as if doing a favour that you still have a job), but not releasing, where will they get that very talent back which would have been nurtured, trained and developed over a period of time to meet the organisations exacting requirements in coming times?, Sure people are aplenty and so is talent, but the time needed to retain and re-equip which will be dangerous lost opportunity (in the hands of a right competition can spell a disaster for the business) and can cause severe unpleasant business damage! Even more funny is what does the wage cut say? Does it suggest that an individual was paid more then  their real worth or does it say that ones’ worth has gone down or does it say that the hiring strategy was astray to allow that kind of omission to occur and pay someone what they were not worth of in the first place? What is the messaging that is being sent out? The only and only sure way of doing away with all this unwanted nonsense is cultivate common sense so that even rational decisions; when and as they are forced upon can be routed through the test of common sense and than action can be taken once these decisions stand the test of common sense! 

Be grateful and thankful: This simple exercise will work wonders for you as an individual or as leader of a team, be grateful for what you have- as you start the day, your mind, the resources that you have access to so that you can go ahead an weave the magic that you need to, playing your role and discharging your duties so that you keep creating the subtle difference which matters and keep the momentum going in the forward direction! Being thankful helps, it helps you to begin with so that you know what you could have achieved or not and what is that you are able to achieve or not with the people and resources around! Once you have reached this space of being grateful and thankful, and you begin to rub off this simple yet powerful thought within your team, you will see magic happen as the narrative will change from what is not there to what can be done with what is there!

Keep what you must and discard all that you can: If life is a walk, a marathon or a race, depending on how you see it, in any case, it will always make sense to reduce the baggage! De-Cluttering will help you individually and also as a leader! Knowing what to carry along, what helps and letting go off  things and people that harm and obstruct is the key element to ensure that you are able to bounce back fast and in time to make the most of an approaching wave which can propel you further ahead and give you that much needed early mover’s advantage as businesses race to be the first one’s to re-engage with their clients and customers!

I will leave you here, perhaps you want to add a few more elements, remove a few, the choice is your’s; for you alone know what is the contextual reality of your world and these are but beacons which can help you to glide along safely without running into mountain faces and odd weather, so that as you embark to your climb, you have all the power you need from the people on your team and the machine that you have! 

Ciao for now, will be back with another piece soon!

The real story behind the Layoffs.

If you happen to be one of those people who have recently been asked to move on with some dignified (according to the employer) monetary compensation and a possible restraining order (that you will not speak negative about the firm for next 12 months), because the world is in a crisis and because your “not so long ago market leading firm” is collapsing and about to perish, this article is here to help you see through what would have happened behind the scenes, so that even you know how much you are really to be accountable (and if you indeed really are) and what does it speak about the modern day “futuristic caring organisations”! So let’s roll!

If you have been used to reading my articles for sometime now, you know it too well, I like to be to the point, simple and clear, no ambiguity, no opinionated bullshit and no creation of unwanted emotional stress, present the picture and leave it for your perception and interpretation based on how kind or unkind life has been to you! There is a good reason why we all as humankind are unique, even twins will be different, one may be absolutely sane while the other one may be a certified psychopath! So from my perspective there are broadly the following reasons that precipitate Layoffs, if you have any more apart form these, feel to add them to these coveted list!

White Elephants and Peacocks

Disconnected Processes

Right Team for all the Wrong Reasons

Incompetent Leadership

Business Led Strategic Opportunism

White Elephants and Peacocks: Well these roam about across businesses and organisations, easy to find, detect and trace! As the name suggests, they exist as long as the senior leadership enjoy their antics and can more importantly afford their salaries at the expense of someone else (that could be public money in case of PSUs or listed companies or money from Investors and parent companies!). Once the senior leadership changes, or has a change of mind (not to be confused with wisdom) they will change the sets of White Elephant and Peacocks with a spooky predictability- that’s why you find that few companies have their white elephants and peacocks getting changed every 2-3 years- it keeps their corporate zoo busy and adds to the meaningless excitement!  These are the ones’ who make most of the routine layoffs on an ongoing basis irrespective whether the economy is up or down, whether we are in midst of war, famine , surplus, whether we are growing at 10% or 1%, irrespective of everything and anything else, these are the ones’ who keep the HR teams busy hiring and firing them on a regular basis, larger the organisation, multiple such instances! You may want to ask me- but why do organisations get these White Elephants and Peacocks in the first place? Well hold this question to the end, once we have completed the other types, you will begin to see a singular thread which possibly will answer all your questions and provide ample enlightenment! So let’s leave this circus here and move ahead…

Disconnected Processes: Processes lead to Layoffs? Well, yes they do, normally you would have read them as “automation led layoffs” sounds familiar now right?, So here the question to ask is, why would an organisation create a pathway of automation without figuring out a smooth transition wherein the number of people are gradually phased out through “normal routine loss of workers”. The answers that you will end up getting based on the type of organisation you are dealing with, will be something like these, “we want to build a futuristic place of work”, “we want to flood the market through spewing out tons and tons of our products-irrespective whether someone wants them or not”, “machines are more reliable then people”, “this SBU doesn’t resonate with the new management’s line of thinking” etc etc. So you may start to wonder, why is it so hard to plan a strategy of 2-4 years duration to embrace automation, re-skill needed labour or workforce and then reuse  excess workforce through re-skilling and re-utilization aligned to the new process? Why do people start coming up with “Job Ads” to hire new people for the new process? Well hold this question, we will answer this towards the end! Let’s move on to the next one!

Right Team for all the Wrong Reasons: Through my experience, one truth that has established again and again is the fact that, Even as people come in all hues and shades of psychological make- whatever one may want to say, People are good.. always good at who they really are!Everything else remains to be an acquired skill which either develops or fades away depending upon what opportunities are made available or not to an Individual and the Team that one belongs to! Often you will find in some sectors, that when a Head of a Unit leaves, the whole team moves, what does this say? Well if you ask me, it is the classic case of having a right team and asking them to do all the wrong things! Consider, you have  team of excellent communicators and sales professionals and you inform them that they will have to route their sales pitch through scripts and call centre outbound calls and them just keep sending pre-formatted templated emails to prospects- well you know what a true bred salesperson is going to tell you! well yes, he is all likely to ask the senior leadership to “FO” and not teach him how sales is done and managed! Now you may have a valid question, Why do organisations hire right people and ask them to do things which they aren’t supposed to do or make them do things the way it is detrimental to their growth or the process? We will answer this too towards the end…so hold on to this!

Incompetent Leadership: This certainly is the perhaps the most apparent and visible factor as Layoffs happen! Layoffs are almost always seen as Leadership Incompetence and in many cases- most of them that hold good- this is not about the Incompetence of Individuals at the top, that is different, this is about the collective intelligence or lack of it at the top that translates into Incompetent Leadership! One more face about Leadership Incompetence is that the more larger an Organisation, more are the chances of the same getting manifested and more are the pathways of Incompetence manifestation- imagine a debilitating attack on the nervous system from within- that is what Incompetent Leadership does! You may now argue that, how is that when majority of top management comes from famed business colleges/engineering/medical degrees from institutions (which most of us only can aspire to be an alumnus of), how can they be so dumb? or rather incompetent? Well sure enough that’s not how all of them are, most of them would be sane and wise- as long as they are all by themselves- the moment you add them to a team which comprises of similar people and calls for applying collective wisdom- and is trying hard to realize an utopian dream-shit happens and that’s when you start listening, “A” has joined the board, “B” has left the board and so on and so forth! So what, has this got to do with layoffs, well as these leaders struggle with their own collective challenges- they often get lost in a maze of inconsequential things and as this seeps through the organisational structure, the effects start to show and the resulting layoffs happen!

Business Led Strategic Opportunism: This is by far the most often invincible and the real reason behind many layoff stories around the world! This is what leads to creation of compelling PR narratives and creating diversion, distraction and deviation from real issues and this is the one reason which superimposes itself on all the above reasons and plays out choosing one or other type above! Human greed with no end, senseless capitalism and the ability to decide the fate of the majority by a few eclectic minority- when goes wrong- layoffs are perhaps one of the most minor things that manifest, the world has witnessed more murderous and damaging aspects of Business driven greed and Capitalist domination with no end in sight! If you think Conflicts and world wars were fought for territory, well you are right, but partly because each of them weer funded deep and long and that funding didn’t come only from government taxes but also through the invisible hands of the capitalists who favored one side over the other so that when everything settles down they get their pie of the cake to exploit and continue with their never ending hunger for world dominance through wealth creation and managing that!

This strategic led intervention when micro-managing- chooses the timeline for the elephants and peacocks, starts to throw spanners into the operational wheels so that collective wisdom start to falter and even the highly skilled and qualified individuals start to fail collectively! It is this factor that creates imagery of adding SBUs, shrinking units and hiring the best and then without much noise doing away with the best! This is what creates a narrative that wipes off every gain and every note of what Individuals and teams would have achieved in the organisation for the organisation and has the power to play down every achievement in face of some other narrative that is completely opposite to what real facts could be!

You may be a CEO and if you think you drive the business, you are wrong, equally wrong as the last executive who got laid off even as he had given all that the job called for! Layoffs are a narrative which are a dynamic camouflage to a larger purpose which is held close to the heart and mind of the business owner who is in turn dictated by the people who own the ecosystem wherein the business exists! If you think It’s your fault or mistake…think about it all over again! Ask one simple question- If you were really that bad and incompetent- Why would they hire you to begin with! 

As the old saying goes , not all is white and neither all is black- we live in an era that is colorful as it gets and has these specks of grey here and there, at times these grey’s block out everything around and that is the philosophical essence of what layoffs truly are! They are not the measure of the competence or lack of it of an Individual- rather they are a statement of how change is being allowed to come in- Transformation – as they call it- whether that’s a positive experience or not- depends on which side of a table you are sitting and what is the bargaining power that you bring to the table!

I will leave you here, and just to say this- Layoffs are good, like everything else, as long as you know how to make use of this blessing in disguise- be glad that it happened now as it happened for some other time perhaps would have been more painful- As long as you are bound by corporate slavery- Growth is Optional and Layoff is a Certainty!

Ciao for now, I will leave you here with your coffee, to think and reflect and make yourself Layoff proof if you can!  At Simplifylives, we are able to help and guide those who need help during these times with regards to their professional challenges and ambiguity, drop us a mail and we will be glad to assist!

Say no to Corporate Slavery! Embrace Layoffs!

Moving forward through turbulence.

The world provides ample opportunities to learn and reflect; as long as we are ready for it! When humanity faces ambiguity, it has always relied on the founding bedrock of established and proven approaches to overcome the challenge at hand and then move ahead! This short article I bring forth a few of them – the easiest one perhaps and the most simple ones, which when practiced at an individual level are potent enough to see you through most of the turbulent weather that life may have in store for you and ensure that you stay on your flight path to the destination of your choice! So let’s race ahead!

Anchor your anxiety: Whether it is the pandemic that you are dealing with or it’s after effects, as we deal with problems large or small, one needs to remember to stay in control and one of the easiest way to achieve that is to “Anchor your anxiety”. Anchoring your anxiety comes an Individuals ability to clear the clutter and see through the smokescreen that the mind is presented with. It is only when this has been done, that one can see beyond the chaos, what really does exist and more often then not, the proverbial devil is nothing but a figment of an overthinking mind which has gone into a steroidal overdrive of imagination! Once you figure out the fact and clinically cut that away from the fiction created by your mind- you have done a great service unto yourself by anchoring  your anxieties- unfound fears of things not going your way, rather going a way which can be counter-productive to your desires! This is the crucial first step, if you want to remember that way and always begins when you start to wonder, “Why is this abc person or  pqr event or incident, bothering me so much, what is the real “why” behind the apparent reasons that are projected over to the mind.

Trust your Intuition: Your Intuition is your internal compass- this keeps  you in good shape and no matter what the weather seems to be across your windscreen, as you keep moving ahead, it keeps pace with you and plays the role of a much needed early warning mechanism. This further ensures that you always have an inbuilt and  working risk avoidance or risk mitigation system at hand to overcome the odd            bumps or incursions that tend to creep up into your path! These odd bumps or incursions can either come with a fair degree of warning or at times appear out of the blue! Either ways, if you have a working and tuned Intuition, that can do real wonders for you and ensure that you are able to overcome most of the times and continue to stay on course to your planned destination, may be with some unavoidable yet meaningful detours on the way!

Choose your route:  Experienced mariners and navigators have one thing in common, even if they rule two different realms of transport, they are experts when it comes to charting their course in their space! They know exactly when to cruise, when to slow down and when something is safe enough to take that risk or when it is wise to move around and take a longer path, if that ensures that they will reach the destination! Likewise when stuck by uncertainty and ambiguity, even though it may seem difficult and unclear at the beginning to chart a course or look ahead, once you start forcing your mind to seek direction from the clutter that it first seems to see, you will eventually start to get a sense of clarity and direction which will help chart the course which at some times could be as simple as what you decide to do tomorrow and at times can be a compelling detail about how you want to keep moving ahead.

Break the routine: The human brain is an amazing machine, yet it has it’s own lethargy, when it is presented with similar conditions over and over again and it tends to start assuming things and that can be dangerous– if you want to know what I am talking about- well just consider remembering these few things- how many lace-holes does your shoe have for the lace to pass through, or how many teeth do you think you have! Well the point that I want to make here is that, the brain gets easily bored with routine and then starts to play the game of assumption and these assumptions then start creating non existent demons, eventually leading to complete ignorance to real issues and not being able to dig deeper and see through what is being presented. A break from routine upsets the predictable pattern that the brain would have been tuned into and thereby helps it retain it’s optimum alertness levels as it normally should! This alert brain is vital as you strive to move around and over through turbulence!

Re-build yourself: As long as individuals stay invested in themselves, no matter how big the problem seems to be, they will always be able to find a way to overcome and keep going ahead! Re-building oneself is like carrying out that engine overhaul or that complete strip down maintenance of the building or your bungalow, where you remove all that is rusted, ain’t working and replace it with what you require moving ahead and what you possibly did not have as yet! Perhaps, new gadgets, tools equipment, areas so on and so forth, likewise when it comes to U, you will have to see what is holding you back and check what you can possibly do, to eliminate all that is working against you and holding you back and add up all that will help you! Certainly this is easier said then done and this has to be an ongoing exercise, irrespective how calm your journey appears to you at the moment! This re-building is all bout adding skills, wisdom, street smartness and components of perseverance in the new emerging contexts that you start to feel as you continue to move ahead.

Make your journey too a destination:Unknown to most if us, travel detours and turbulence are an opportunity to learn, practice and get familiar with something that we would have otherwise missed out. Having a mindset to explore every moment of the journey will do two things, firstly it will make every moment an unique destination unto itself and secondly the learning that comes to you through these moments will definitely come in handy as you keep navigating and charting the course of your life! Still unable to get this bit, well try and recall the last time you have  shared a chat or an idea with a stranger on your flight or on the train that you boarded, what kind of stories did you hear and what is the story that you shared;was that a learning and uplifting experience or was it counter productive. Like wise when mariners and aviators chart their course and when they do hit the rough odd patch, as they will some or the other time, they apply all their learnings to ensure they keep everyone safe and even as they come out of the odd space, they have yet learnt something new either about the problem or the way they handled it! This way the learning goes on and each of those moments becomes a captured moment- a destination unto itself!

Focus on what matters: Whether it is the theater of war or the scene at a fast paced workplace, with multiple things simultaneously developing and popping up with passing time, and the mind being fed with more and more information very second, the ability to take reasonable and rational decisions gets even more challenging and the only way to manage this and ensure that this clutter doesn’t fog your thinking is to stay focused on what really matters! You have to develop a dynamic approach to ensure that you receive the most critical and vital information that is relevant to the contextual moment of time that you are transiting, because one moment later that information in all probability will become redundant and you try to apply that content a bit earlier, chances are that a preemptive assumption may put you into a more grave situation and precipitate unthinkable complications for trying to rush through by assuming what is not there and what would have possibly never manifested! Timing is the essence here and staying focused on what really matters in the contextual moment of time is the key! Through your journey, you will be hit by an onslaught of information nuggets, some wise, some useless, your ability to judge and pick and choose at the right time will eventually determine the quality of your judgement and the resulting action will speak volumes of your success or missed chance in an equal measure!

Learn to “Let it go”: There will be times when you will have to simply let go of things, consider this, you are a pilot and flying into an airport and the weather near the destination airport has suddenly changed over the last 20 minutes and now there is no way that you can land- so what do you do- well nothing- but divert to your next secondary airport. Now in this case if you were to try to go against and execute a dangerous landing well, you would have landed with a certain degree of risk, but the cost of risk is too big to allow for someone to even try that! Many challenges and odd patches are similar that we face, whether it is the moment where you are supposed to speak up to you boss, your government or people in authority, what you need to understand is the singular fact that fighting battles and wars which have a pre-determined outcome is never a wise strategy!-Learning to choose and pick your battles is of utmost value and knowing when to Let off is even more valuable! The lesser the baggage you carry, lighter will be you journey moving ahead! 

Make your own lemonade: As the saying goes” When life gives you lemons, squeeze them and make your own lemonade” Your intrinsic ability to see a challenge clearly and knowing how to crush it completely to your advantage is of prime importance, fighting with the same problem over and over, eventually may make you fall in love with the problem and succumb to it- whatever that may be, but once you learn to deal with a challenge with intent, focus and a will to crush it completely once and for all, you will see how liberating that feeling is- when you know that you have possibly not only cleared away a threat permanently but also have created a strategy to deal with it if it ever resurfaces in the manner and the intensity with what it would have earlier fostered!

Believe: Believing in yourself perhaps is the one of the final things that i have on my list! The ability to have faith and self- belief is vital for one to be able to cover come challenges and turbulence and let me tell you this is not about misplaced optimism or a gung-ho macho approach, rather it is a deliberating and slow non glamorous approach which depends only and only on all the accumulated experience and wisdom that you would have gathered to make those critical decisions in a crisis which eventually ensures that you either live to narrate the story or go down in history with your final moments being constructed on the theories that come up based on circumstances! This belief within you must stay and remain- always- this is the only attribute which can either ensure you that you sustain and overcome the turbulence or loose out at the very end moment and end up vanquished even as success and victory was within your reach!

I leave you here, with these thoughts, for you to reflect and think what are the other things/ attributes that you can think of and which perhaps may be more relevant for you in the unique way that you approach world! As I said, this is not the “Know it all” and “Elixir of Success” this is merely a starting point to start getting collected and identify what are the aspects that help you and what are the things that harm you- so that the next time you hit that odd patch, you know exactly what to reply on, how much and what not to run after!

Ciao for now, will be back with another piece soon!

 

Leadership-Calibrated by Incompetence.

Whether you are in India and wondering what more worse is in store for you, or whether you are in the USA and have been through the process of social suffering and social mourning, irrespective of what your individual story is, right now, perhaps since World War II for the first time, Humanity is held at Uncertainty, which is nothing more or nothing less then the reflection of Incompetence of Leadership at the highest visible levels within the societal arrangements that we have adhered to as humans over the last 60 years, and perhaps this is the reason why the evolving changes will question and possibly topple existing rituals and arrangements in the months and years ahead- some may help and yet a few may harm! Join me as we try to make sense of the clutter and chaos and understand what the noise is all about within the moments of deafening silence that we get to hear every now and then! so here we go!

The current crisis – so called crisis (if you ask me) is a stark reflection about how something that could have been better managed was allowed to slip away and run free and unleash havoc in no less then 184 countries when the virus was at is peak! I am not going to use this article from the point of view of who did t, why and all of that political rhetoric, the focus here is, “Why did world leaders react the way they did” even as details (no matter how insignificant and ambiguous they would have been) began to emerge about the ferocity and damage potential that this virus was capable of.  A part of the answer lies in the fact that our world is an ecosystem of delicate and fine balances, like an orchestra all the different musicians and creative geniuses come together to play not one tune but their different tunes and just make it audible enough to know us who is out of syn and who is in the fold of the developments, the current episode has been so bad that it has turned a global orchestra into a big mess where every player has ended up not only playing their tune but also has ensured that the other one can’t play and hang on to their own tunes! This, I call “acoustic dissonance”! A space where no one is listening enough for anything specifically and whatever that is getting played is being accepted!

Leader’s decisions are understandably calibrated to the limitations of what they are asked to govern and manage. The problems start when they begin to govern and manage not from the mandate that has been provided to them or the positional power bestowed unto them but from a space to imitate and replicate what is being done elsewhere and when they start to find their answers in the same problems which are being resolved elsewhere; completely forgetting that the contextual setting of a same problem will have a differentiated impact based on the context of the other place and the specificity that it brings along with it! So  to begin with,why does this happen?

Unlike the golden age of emerging nation, new world and economic order that we have witnessed between 1950 until 1990s, the digital age has hastened everything and created blanket formulae for everything and everyone, whether it is a job that you need  or the vocation that you need to pursue, there are templated pathways to success and failures, and of course, when it comes to politics, there are dynasties and legacy handovers- but not all of them necessarily are mature or wise like their earlier generations! What all of this leads to, is a sum total of failing competencies across the social fabric, with citizen pressure low and misplaced with regards to their priorities, aspirational quality of governance, for life; the governing arrangements reciprocate by doing simply what is being just asked and aspired- and completely doing away with any visionary effort to preempt or proactively mitigate any foreseeable challenges- these aspects are then exposed as the next disaster strikes and then each element of this failing incompetent social fabric is rushing to help each other- something which could have been avoided in the first place!What’s worse as soon as the challenge is overcome, the social fabric falls back to the misplaced notion of comfort that all is well, until the next time bomb sets off, which in all probability is hidden in the current challenge and is already ticking off as this one is being managed! So now the question, can we do something about this?

Well the answer is a Yes and a No, the modern day social issues are unfortunately driven by individual greed and disease of wanting more and more with no end in sight, when this amplifies across society, it’s a hopeless situation which keeps repeating over an over again like a never ending spiral death dive unless there is a radical shift in the leadership model which is able to stall this dive and align the whole critical mass of the society for a greater and higher cause and purpose by leading from the front! This is where true leaders emerge and that’s why Leadership experts and Human Behavioral specialists  often say, True Leaders emerge from the Crisis even as Pseudo Leaders create the crisis in the forts place! This alone is the hope and promise which can pull failing societies and individuals from a never ending self defeating death spiral and align them to a higher purpose and direction for the larger good!

Leaving the larger governance issue here, if we see what happens within our work areas, it is no different; every organisation grows to the limits of the Incompetence that is displayed by their leaders and the limiting beliefs that come along with it! This is why you see the churn that you see when individuals decide not to work with Mr. A , B or C or for a Company X, Y , Z- this has largely to do with this simple underlying fact, which gets camouflaged and distorted in the disguise of team meetings, restructuring, formation and disbanding of SBUs so on and so forth! Another quick way to see if you are facing the Incompetence challenge at the work place, just make a note of hoe many meetings you are part of and what real world difference have those done to you as and Individual or your team or the client (who actually pays for your in-office entertainment sessions!). The moment you do this, your next decision will be either to chart a course for your growth within the firm because things are still manageable and repairable or you will get busy planning your exit strategies! Most of the organisations suffer not because the people are ineffective, it is largely because the direction and quality of leadership is severely compromised which simply doesn’t allow people to either contribute enough or has them disarrayed in all  other directions then what they should be focusing upon, thanks to the element of Self-Obsessed- Self-Driven – Megalomaniac style functioning! So how does an individual navigate around this and stay safe from being drawn into this trap of Incompetence?

The simple approach to avoid Incompetence traps comprises of really basic stuff! Firstly you may like to start by saying “No” to that undue promotion, designation, money, incentive which, heart in heart you know is not right and not worth what you are! Well yes, this seems idealistic, but that kind of introspection and being brutally honest with oneself is the foundation to ensure you don’t get entrapped into the world of Incompetence! Importantly to execute this strategy you need to have a design for your life and value system in place which provides you beacons and alarm systems to ensure you stay ion track and calibrate your growth, progress and monetary success by staying away form incompetence traps all along! Next what you can do is remain “Authentic” no matter what the compulsion and temptation, don’t disguise to what and who you are intrinsically not, if you cant tolerate dumb people, ensure you study the collective IQ of the team that you are supposed to work with or lead, rather then ending up with increased anxiety and hypertension, this first step can ensure a lot of unwanted explanation and white noise in your life is taken away in the first instance! Lastly learn to create clear protocols and keep you expectations right! If you want to travel faster then Mach 2 you need to be on a fighter plane and not on a commercial airliner, so be sure you are using the right framework and contextual settings which allow you to get what you expect as long as you continue to provide the inputs that are required to receive your expectations! This list is not exhaustive and there can be more and more nuggets of wisdom and plain speak that can be added and created to suit individual personalities and contextual settings and that is the most important aspect of life, since we are all unique individuals, could be similar in a few ways perhaps but necessarily unique, each of us requires a unique solutions to a seemingly similar problem because the contextual settings are always going to be different and that is the key to steer clear of Incompetence around us!

I will leave you here, allowing you to think and reflect on your share of experiences with incompetence and what you could or did do to either help it or stop it and whether you are zoned out or zoned in within the entrapment of Leadership that is Incompetent!

Ciao for now, will be back soon with another piece, Do keep writing to us on topics that you want to learn and share and do let us know if you or your organisation needs assistance to mitigate your Leadership crisis! 

 

 

 

 

The story of large shadows.

Hey! hope you are fine! Well if you are able to read this now, I presume you have put the worst behind you and are now preparing to make sense of all the chaos and uncertainty that surrounds you and intrudes you through the various intelligent sources that you have- your whatsapp, your google and your network of networked friends and well wishers! Well this piece is to make some sense of the chaos around you and help you to find one way to inspect and make sense of all that is been thrown at you or will be coming your way over the next few weeks, so here we go!

Let me take you back to your childhood, you would have at some point in time, played with candles and studied how they cast shadows and also experimented to scare the daylights out of your friends! As a matter of fact what we are facing today is no different form this seemingly inconsequential episode! You may find this thought to be very simple, certainly it is a simple thought- but simplicity of thoughts does not mean that you discount them or simply brush them off as not been valid! That is the prime fallacy of the conformity bias wherein as a society we have evolved over time where we have started to believe that if ideas and things are not complicated they are not worth it, well actually the fact remains that the converse is more apt and more true! As societies have evolved and as we have evolved through work and education this constant and never ending one upmanship and pursuit to show that “I am better then the other” had laid the foundation to our own detrimental fall in the coming times! This whole pandemic episode is one such example- Well, one may argue that WHO (World Health Organisation) said this and said that, the question is what was your common sense asking you to do?! Possibly many nations wanted at first instance to shut off their borders but didn’t do so, just because they were afraid to not confirm to the global standards and when these global standards turn out to be grave errors of judgement, you get what we have just got served; A pandemic which was purely meaningless and avoidable with unwarranted loss of lives and misery to millions worldwide!

Our approach in the modern day has been about being ever connected in an ever complex society which has laid to an overdrive of dependence- let’s call that over-dependence! This over-dependence on each other works well as long as things are good and pleasant and the tug of war of commerce ebbs and flows as it should- the moment there is additional strain on it and one of the partners feels or thinks that they want to nudge a bit, the whole ecosystem will fail and with it everyone gets hurt! Even before the pandemic, not many may recall, the world economies were struggling to find ways ahead and were attempting to see what best way they would want to have their nations navigated as the next few quarters were starting to look rather more unpredictable! What the pandemic has ended up doing is, it has provided a hard stop to global economies, put them in suspended animation for the initial first few weeks and now, unless there is a measured and calibrated response from all nations in a sequential manner, the results will work in favour of a few and will be counterproductive for few others, which side you will fall into , will largely depend on how self-reliant, robust and intrinsic strength of resources a nation has over the others!

If you were to now extrapolate this aspect to your workplace scenarios you will perhaps understand how these similar dependence value systems would already have played out and will come up as organisations begin to come up with coping strategies and building BCP (Business Continuity Plan) measures which are more robust then the ones that they possibly already have in place! One important thing that businesses would have found through the sudden hard stop would be the plain simple fact – that either they have had misplaced dependence, duplication of processes and unwarranted complexity of chain of command and a fragile span of control! Needless to say, businesses will move swiftly to rectify these aspects even as they commence joining the loose ends and at the same time there will be new design elements evolving with regards to organisation structure and systems which will ensure that, next time such an event unfolds on a global level, and there is a need of another hard stop that will have minimal or negligible impact on their way of work and this will be achieved through only two ways- Investment in the right technological processes and the Right People at the Right Places!

The current events unfolding the world over have exposed, if you may say so the vulnerable aspects of governance, be it at the governmental levels, businesses or even how Individuals manage themselves through a crisis! This vulnerability relates to the long shadows that we talked about as we began  this piece. This vulnerability of the long shadows like in the child’s play comes from ignorance and feeds on fear- fear which is rooted in ignorance and a strong risk averse mindset! The only way to dispel this fear or mitigate it, before it consumes one and all (just as it has during this global pandemic showdown) is to fight the war of ignorance through knowledge and cure the fear of uncertainty by illuminating the hope within each one of us! Unless we are able to lead directed and focused approaches to dispel our ignorance and lack of knowledge and rely to depend on existing confirmations and norms that have worked well in the past for a pleasant tomorrow, we will keep getting surprised from time to time and these surprises at times may not be very pleasant to say the least!

So the point here is, the shadows that play within  your mind, reflect what is lacking and that is the direction where the mind should be lead to in a calibrated and focused manner to seek wisdom and do away with fear of ignorance which allows the shadows to be bigger then the problem or the object by itself! It is this approach alone that can answer many a situations whether that be the routine mundane task at home or the more complex challenge of saving humanity from the grips of a so called pandemic! I call it so called, because as I mentioned earlier, when ignorance is wheeled around the world what we end up getting is not a solution but more fear and ambiguity! When we wheel around the world a focused message of action and hope that’s when there will be enough light to dispel the shadows of ignorance and keep them at bay – behind the light in front of you and that is how it should be always!

Ciao for now! I will leave you with these thoughts for today, will be back soon with another piece and do let know  what next you may want to read here!

 

 

Staying relevant by being future ready.

It’s a breezy Saturday, and what better time to unwind and start plotting your bounce-back strategy- the world has been closed for a long time and now it has no other option but to open up and be prepared to face the collateral damage for opening up, because closing up will be far more grave and disastrous by many aspects! But wait, what do you think the world is opening up to? On one hand we have reports of lay-offs, job losses and uncertainties across almost every major sector as I type; across the continents so what is it that you want to get ready for? Where are you heading for a all dressed up when no one is throwing a party in the town! Well this piece is about doing a quick take of what our ecosystems will begin to look like as we start to gather ourselves as individuals and societies and workplaces start to revive and more importantly what is that Individuals must do ( at least what I would suggest) to ensure that the next time this kind of shot comes back paying a visit- you have a better and sane strategy to deal with it rather then staying locked in and in all likely hood getting killed by anxiety and uncertainty (by aggravating your other health problems) then the actual pandemic itself! So let’s roll…..

Whether this pandemic was an accident or an intentional act, we will know for sure in the coming few months from now (which will offset another round of chaos irrespective which way the finding goes); what is important to reflect upon is the fact that across the world- most of the large economies were already feeling intense financial pressures for the last 7-9 months- for varying reasons from regional to global socio-economic equations- the point to note here then is that a financial meltdown was imminent, the pandemic played the role of a catalyst to accelerate the downfall and make it more intense and deep through all the countries that it managed to sneak into! As I did mention in one of my previous articles, when the Art of Distraction is at work- everyone of us has been caught up seeing the stocks fall, the prices go down, jobs being lost- but what we fail to notice (thanks to the directed and opinionated media presence all over the world) is while stocks fell, someone picked the sell off, as people got sick, few companies were already in the race to provide medications- as if they knew it was coming! Well, life has one common thread across irrespective who you are and where you are- that thread is- There is always more then what meets the eye- and well I will leave this contextual build for the article right here- because this is the point where the most pressing question now needs to be answered – What next!- What can an Individual expect and what should an Individual do to remain relevant and future safe in an equally uncertain world that we all are heading into for a few years at least! So let’s unravel the simple solutions to this seemingly complex problem!

Let’s explore a few techniques that as an Individual anyone can and should practice to stay relevant and future proof, no this is not The List, these are few which through my engagement with youngsters and observations, I felt were the most defining and important ones to ensure that Individuals are able to keep riding over the turbulent waves that times ahead will keep sending across to them over and over again like it has been happening for the previous generations as well, the only real challenge being, in the connected world you really don’t know who sneezes and who catches cold that fast!

Stay Authentic: Even as the world media and everyone around you always seems to go ga-ga over “THE PEOPLE” to look up to syndrome- well let me tell you what, they are not telling the world what shit they have been through and what rules were bent or broken to become who they are! Allow fascination to be what it should be uplifting at the most and inspirational at the least and leave it at that! We are around 7.5 Billion across the world and if even Twins are different psychologically , there must be a good reason why nature would have wanted to us to evolve the way we did by retaining a strong sense of individuality read authenticity which is  deep rooted to the concept of The INDIVIDUAL SELF! and reflects inwards like a eternal internal reflection! Being Authentic begins with A refined sense of awareness about oneself and everything and everyone around you. It also involves the ability to be assertive about Who You are and wanting to be Who You are irrespective of the social confirmation biases and all the pressures and temptations of the modern world! Easier said then done- sure it is – but this is the first and foundational step to keep yourself relevant always and for all times ahead!

Define your unique skill: This has to be better then I can make cup cakes or I can sing or I can drive, This has to sound like, I am that Ace Pilot that you always wanted to fly with, or that Surgeon you can trust for your open heart surgery or that scientists you can count on to decipher scientific jargon and provide solutions to perplexing problems, that teacher who inspires and motivates that co-worker who creates a legacy of either a process or work or  technical know-how that becomes the gold standard for doing what people do! This is the second step, once you have learnt to be authentic about yourself, this will come naturally to you effortlessly , because once you have known who are, you will make no mistake in deciphering What you can set out for! You may also want to access my other article on this subject here.

Define Success: As trivial as it may seem, but this is the key to ensure that you sustain your journey and efforts and don’t get burned out or blown away because of exhaustion, not knowing when to stop or falling into the never ending trap of human greed which comes in coveralls of almost anything that you can think of- Being the Best, being The biggest, being the largest, being the xyz… well don’t confuse this with being or not being ambitious- I mean once you know who you are and what you are the you ought to know what is that you can achieve hence these statements of “Being xyz in front of the world” simply don’t hold a chance to come back haunting to you and distracting you into another level of complication! Knowing what success implies to you as an individual will only come through once you have completed the first two steps of knowing yourself and what your intrinsic skill is!

Chart your Course: To reach the success that you have defined needless, to say you will have to plan the road trip and chart a course, importantly because this is about “you” You alone will be able to select and select options through trials and error for there will simply not be an template that will fit your requirement as long as your definition of your authenticity, skills and success are unique! We all may be similar in terms of abilities as human beings on the broader subset of things, however when it comes to deploying ingenuity and innovation, that is where the great differentiation happens and this alone is the ever dynamic action point that keeps you either on track to your definitions or steers you away from your pursuits when your thinking mind starts to waver in face of worldly compulsions and confirmation biases! This stage happens to be the real test of time and for someone to walk through this path and keep walking on this path it is a constant battle of choosing and letting go of opportunities that life presents every moment- those which resonate with you and help you stay on course will blend in perfectly and those that don’t help you will (if acquired) start to create dissonance and lead to a drag even as you strive to keep the forward momentum! Knowing when to rest, when to divert, when to halt (for the moment- practice the pause!) and when to race ahead are all the secrets and skills that need to be learnt and applied on the go- how well they blend in or not makes your journey then either smooth or that bit turbulent!

Be a niche: Whatever you may want to choose, finally this is the mantra that you need to know well, you will have to create a niche – an unique place for being who you are by doing what you choose to do, like I said in the beginning, you may want to be that Ace Pilot or that Brave officer- The adjectives used here are intentional for they define the pursuit of the niche that you would have gone for and this makes you simply indispensable and in fact as time progresses this value goes on increasing evermore for the simple reason that this niche that you choose to hold becomes a perfected and mastered art form- which can be possibly copied and replicated but never will anyone else be able to master it to perfection and execute it precisely like you can and these two are the unfailing hallmarks of enduring success no matter what is the niche that you choose to build for yourself!

Well I will leave it here for you to perhaps add a few more foundation attributes to carve your future ready better version, given the limitation of a blog, I will put a stop to my thoughts here for now! No matter what you add to the list and how you decide to follow and carve out your pursuits, the golden success for Life’s pursuits is , “Always keep things simple, the moment you see complexity growing- you know at once this is a trap wherein a lot of people are trying to drive home a point by representing something that is not needed and keeping away what is much needed! Well, keep thinking around this and I will be back soon with another article!

Ciao for now, stay safe and stay connected!