When the cure is worst than the disease.

Continuing with our rant on how stupid, dumb and mind-numbing decisions are being taken on a routine basis- all around us, this short piece is an attempt to see how we may eventually end up harming ourselves more by deploying half -measures, knee jerk reaction and imitation strategies, even as we try to do away with responsibility, accountability and ownership and use of meaningful scientifically validated rational actions! This is a journey to explore what it looks like from within in a typical case of “When the cure is worst than the disease”! So let’s roll!

To make it simple, we will see the different scenarios with increasing level of complexities which go show you how hurried diagnosis can actually make the cure worst than the illness! So here they are,

Anxiety Driven Disasters

Conformity Seeking Disasters

Information Led Disasters

“Always Agreeing” Disasters

Anxiety Driven Disasters: As the Coronovirus decided to embark on a world tour, educational institutions were caught off guard, the ones’ that were not technologically ready, needless to say suffered the most and this is where from where we get our first learning lesson! A few schools in India faced this, even as the different state governments urged schools not to ask for fees until the sessions for the next year began sometime in June/July; schools required to pay their staff so that they are able to retain their talent (which by itself is another subject altogether!). So when some parents (who yet refuse to believe that we are living in a cornered space) who had paid the fees and yet others who showed willingness to pay the fees, were told that you can pay later as schools will take time, they cam back with a boom to the schools saying, “Why can’t you go online and start, we can throw that money at your face, this is not done, we work in IT companies, we work from home, students can study from home”, so on and so forth… This trigger sets us up to the point from where everything now starts to rapidly go downhill! Well, the schools being who they are, ramped up fiercely, put extra time, teachers worked extra hard to get the content into the online format to ensure it stays meaningful and relevant for the students on this new medium and the parents were informed that, the schools were ready to start online sessions on time and that we can move ahead! This is that golden moment when the same parents who were ranting all through for their child’s loss of education etc etc, came back to the schools and started to say,” How do you expect a child in Grade I to have a laptop and use it?”, “I can’t lend my laptop for such a long time, I have office work!” So this is how shit manifests! 

If only, the  parents had not decided in haste, caving  in to their anxiety of  “What do I do with my child, who is free and I don’t know how I can add value to the Child’, and  completely outsourced their kids to schools and institutes, this episode would not have manifested, likewise only if schools had the conviction and authority to let the parent’s know that, “They know more about Education” and would have not heeded and given in to the parent’s anxiety, all this colossal waste of human manpower and ingenuity would not have gone to waste! Well there is certainly a lot of good stuff which will come through all this mayhem, but if you ask me this is a very elementary  level or rather a limited damage scenario emanating form a mismanaged crisis! If you are wondering what are do more damaging scenarios look like, we have our next type..waiting for us..and probably playing out near you even as you read this article!

Conformity Seeking Disasters: This is by far, one of my favorites because it is possibly the simplest to explain! The pandemic is a live example- The brash, blatant and unwarranted lock downs, shut downs, and whatever you may be calling them around the world have just ended up playing to the people who would have wanted the things to manifest the way they did! If you step back for a moment and maybe rise high- and take a bird’s eye view – you will understand- what we are dealing with is a virus attack- which has spread across different regions, nations, cities which are different demographically and socioeconomically as well, the one size fits all solution (read Lock down- which was in all probability planted into the minds of a few to be replicated by others!) has been needless to say a more bigger disaster then the virus- wiping away livelihoods, incomes, businesses and all chances of revival and hope in an unprecedented global meltdown much worse then the disease! You can pick and choose a nation of your choice, check the average number of daily deaths ( before Covid19- say for same time last year) and check them now- you will have your answers! If you are wondering why nations and leaders can get way laid- well the simple truth is – we all have evolved from Chimps and as the saying go, when uncertainty hits, it’s but natural to imitate and do what someone else has done- because if that has not harmed the other chimp, I too will be safe, hence as the first nation marketed “Lock down” as the holy potion for victory, others blindly followed, getting into a traps- which for some nations has been far far worse then the actual impact of the virus spread by itself! These episodes set off another set of economic disasters- which will run parallel to the primary challenge and will end up exhausting further the rapidly depleting and diminishing intelligence within societies to recover from the mayhem of a health emergency and financial emergency!

Information Led Disasters: I have touched this topic in my last article, this is played out more in the arena of businesses, because they thrive on their decisions both strategic and operational through important cues and visible indicators coming out through governments and regulatory agencies- so when the governments are all caught up in their own shit of “Conformity Seeking Disasters” any and all direction coming from them to businesses will be at the best confusing and contradictory- which in turn becomes a fatal blow that takes away even the remote chance of businesses surviving by trying to innovate and suggest alternative course of actions to revive and stay relevant! Businesses soon start to imitate each other, “what’s happening within my sector?” they ask, “What did they do?” in hushed whispers everyone is asking each other and then the conversations start, OK, “They have a turn over of xxx, they laid off abc, so I have a turn over of yyy so I will layoff pqr!”..Well this madness really has no sense because in this climate of Information (read Mis-Information), different contextual realities and race to Confirm and facilitate Capitalist greed, there never seems to be another way to get things done and so the death spiral among businesses starts, the result, well unemployment yes, but more importantly loss of Human Talent which comes biting back as a fierce competitor in a few short years and by then the people who have taken the decisions today are all but irrelevant and there is a new set of people grappling with this new unwanted competition for no fault of theirs! So well yes, this is one more aspect when impulsive, short sighted, best described myopic, unwarranted and unchecked haste creates a long term problem which is greater then managing a few businesses or sectors and ends up being a larger socioeconomic societal or national level problem!  

Always Agreeing Disasters: When crisis hits, even battle hardened, officers will tell you, they need on their team people who can speak their mind – to anyone – certainly respectfully- but one must say what they intend to- they must speak- courageously enough even when authority seems to be faltering and making decisions either in haste, impulse or on facts which are unverifiable and lack credibility- either because of the content quality or the source! When nations are run by people who lack courage, conviction, vision and simply don’t dare suggest or question authority on the scientific rationale behind decisions being taken- it is all but certain that the future is doomed because it will always continue to hand around over the horizon which never is reached and which can never be touched! Whether you have been part of a corporate that had called for a meeting of all your unit/ SBU CEO’s and all “agreed” (read “YES” people)  to cut costs and have people thrown out and calculated mathematically, myopically without understanding “Who” was being ejected out (the person- the experience- the competency angle) – it’s just a matter of time before the people who acted in such haste and impulse get the taste of their own medicine! Very often within the corporate corridors- the so called “CEO’s” (many of which I have found to be struggling with the true essence of that designation label and are nothing more then glorified managers at the very best!) act in haste and then later regret for what unfolds in due time- rarely do they get time and space to do damage control and many of them fade away into corporate obscurity with no future reference or direction like a satellite turned off and set on an endless revolution around the Earth for no joy! If you think this is bad, well when you amplify these kind of mishaps pertaining to “YES” people at governmental level especially if they are part of the strongest nation on the Earth or part of the largest democracy- just imagine how horribly wrong things can go when you have “YES” clan advising every critical aspect of  national security, financial wisdom, healthcare, social justice, growth, business environments, environment, think of an area and then just imagine how horribly wrong things can go! and yes when do go wrong, as they usually will go with a decent predictable timeline- the events that unfold make national and international headlines!

Well, I will leave you here, giving back your solitude, think and feel what you are witnessing, wherever you are, whatever  you may be doing, perhaps you are a national leader or a school teacher or a doctor or a pilot or a business leader or the average person who works for a living, take a step back, see the kind of decisions that are coming your way  or your are obliged execute;  try to decipher their source and the coded messages within the narratives; that alone is the way to salvage your today and safeguard your tomorrow to ensure that no matter who says  what, “The Cure mustn’t be allowed be worst than the disease!

Ciao for now, will be back soon with another piece!

The real story behind the Layoffs.

If you happen to be one of those people who have recently been asked to move on with some dignified (according to the employer) monetary compensation and a possible restraining order (that you will not speak negative about the firm for next 12 months), because the world is in a crisis and because your “not so long ago market leading firm” is collapsing and about to perish, this article is here to help you see through what would have happened behind the scenes, so that even you know how much you are really to be accountable (and if you indeed really are) and what does it speak about the modern day “futuristic caring organisations”! So let’s roll!

If you have been used to reading my articles for sometime now, you know it too well, I like to be to the point, simple and clear, no ambiguity, no opinionated bullshit and no creation of unwanted emotional stress, present the picture and leave it for your perception and interpretation based on how kind or unkind life has been to you! There is a good reason why we all as humankind are unique, even twins will be different, one may be absolutely sane while the other one may be a certified psychopath! So from my perspective there are broadly the following reasons that precipitate Layoffs, if you have any more apart form these, feel to add them to these coveted list!

White Elephants and Peacocks

Disconnected Processes

Right Team for all the Wrong Reasons

Incompetent Leadership

Business Led Strategic Opportunism

White Elephants and Peacocks: Well these roam about across businesses and organisations, easy to find, detect and trace! As the name suggests, they exist as long as the senior leadership enjoy their antics and can more importantly afford their salaries at the expense of someone else (that could be public money in case of PSUs or listed companies or money from Investors and parent companies!). Once the senior leadership changes, or has a change of mind (not to be confused with wisdom) they will change the sets of White Elephant and Peacocks with a spooky predictability- that’s why you find that few companies have their white elephants and peacocks getting changed every 2-3 years- it keeps their corporate zoo busy and adds to the meaningless excitement!  These are the ones’ who make most of the routine layoffs on an ongoing basis irrespective whether the economy is up or down, whether we are in midst of war, famine , surplus, whether we are growing at 10% or 1%, irrespective of everything and anything else, these are the ones’ who keep the HR teams busy hiring and firing them on a regular basis, larger the organisation, multiple such instances! You may want to ask me- but why do organisations get these White Elephants and Peacocks in the first place? Well hold this question to the end, once we have completed the other types, you will begin to see a singular thread which possibly will answer all your questions and provide ample enlightenment! So let’s leave this circus here and move ahead…

Disconnected Processes: Processes lead to Layoffs? Well, yes they do, normally you would have read them as “automation led layoffs” sounds familiar now right?, So here the question to ask is, why would an organisation create a pathway of automation without figuring out a smooth transition wherein the number of people are gradually phased out through “normal routine loss of workers”. The answers that you will end up getting based on the type of organisation you are dealing with, will be something like these, “we want to build a futuristic place of work”, “we want to flood the market through spewing out tons and tons of our products-irrespective whether someone wants them or not”, “machines are more reliable then people”, “this SBU doesn’t resonate with the new management’s line of thinking” etc etc. So you may start to wonder, why is it so hard to plan a strategy of 2-4 years duration to embrace automation, re-skill needed labour or workforce and then reuse  excess workforce through re-skilling and re-utilization aligned to the new process? Why do people start coming up with “Job Ads” to hire new people for the new process? Well hold this question, we will answer this towards the end! Let’s move on to the next one!

Right Team for all the Wrong Reasons: Through my experience, one truth that has established again and again is the fact that, Even as people come in all hues and shades of psychological make- whatever one may want to say, People are good.. always good at who they really are!Everything else remains to be an acquired skill which either develops or fades away depending upon what opportunities are made available or not to an Individual and the Team that one belongs to! Often you will find in some sectors, that when a Head of a Unit leaves, the whole team moves, what does this say? Well if you ask me, it is the classic case of having a right team and asking them to do all the wrong things! Consider, you have  team of excellent communicators and sales professionals and you inform them that they will have to route their sales pitch through scripts and call centre outbound calls and them just keep sending pre-formatted templated emails to prospects- well you know what a true bred salesperson is going to tell you! well yes, he is all likely to ask the senior leadership to “FO” and not teach him how sales is done and managed! Now you may have a valid question, Why do organisations hire right people and ask them to do things which they aren’t supposed to do or make them do things the way it is detrimental to their growth or the process? We will answer this too towards the end…so hold on to this!

Incompetent Leadership: This certainly is the perhaps the most apparent and visible factor as Layoffs happen! Layoffs are almost always seen as Leadership Incompetence and in many cases- most of them that hold good- this is not about the Incompetence of Individuals at the top, that is different, this is about the collective intelligence or lack of it at the top that translates into Incompetent Leadership! One more face about Leadership Incompetence is that the more larger an Organisation, more are the chances of the same getting manifested and more are the pathways of Incompetence manifestation- imagine a debilitating attack on the nervous system from within- that is what Incompetent Leadership does! You may now argue that, how is that when majority of top management comes from famed business colleges/engineering/medical degrees from institutions (which most of us only can aspire to be an alumnus of), how can they be so dumb? or rather incompetent? Well sure enough that’s not how all of them are, most of them would be sane and wise- as long as they are all by themselves- the moment you add them to a team which comprises of similar people and calls for applying collective wisdom- and is trying hard to realize an utopian dream-shit happens and that’s when you start listening, “A” has joined the board, “B” has left the board and so on and so forth! So what, has this got to do with layoffs, well as these leaders struggle with their own collective challenges- they often get lost in a maze of inconsequential things and as this seeps through the organisational structure, the effects start to show and the resulting layoffs happen!

Business Led Strategic Opportunism: This is by far the most often invincible and the real reason behind many layoff stories around the world! This is what leads to creation of compelling PR narratives and creating diversion, distraction and deviation from real issues and this is the one reason which superimposes itself on all the above reasons and plays out choosing one or other type above! Human greed with no end, senseless capitalism and the ability to decide the fate of the majority by a few eclectic minority- when goes wrong- layoffs are perhaps one of the most minor things that manifest, the world has witnessed more murderous and damaging aspects of Business driven greed and Capitalist domination with no end in sight! If you think Conflicts and world wars were fought for territory, well you are right, but partly because each of them weer funded deep and long and that funding didn’t come only from government taxes but also through the invisible hands of the capitalists who favored one side over the other so that when everything settles down they get their pie of the cake to exploit and continue with their never ending hunger for world dominance through wealth creation and managing that!

This strategic led intervention when micro-managing- chooses the timeline for the elephants and peacocks, starts to throw spanners into the operational wheels so that collective wisdom start to falter and even the highly skilled and qualified individuals start to fail collectively! It is this factor that creates imagery of adding SBUs, shrinking units and hiring the best and then without much noise doing away with the best! This is what creates a narrative that wipes off every gain and every note of what Individuals and teams would have achieved in the organisation for the organisation and has the power to play down every achievement in face of some other narrative that is completely opposite to what real facts could be!

You may be a CEO and if you think you drive the business, you are wrong, equally wrong as the last executive who got laid off even as he had given all that the job called for! Layoffs are a narrative which are a dynamic camouflage to a larger purpose which is held close to the heart and mind of the business owner who is in turn dictated by the people who own the ecosystem wherein the business exists! If you think It’s your fault or mistake…think about it all over again! Ask one simple question- If you were really that bad and incompetent- Why would they hire you to begin with! 

As the old saying goes , not all is white and neither all is black- we live in an era that is colorful as it gets and has these specks of grey here and there, at times these grey’s block out everything around and that is the philosophical essence of what layoffs truly are! They are not the measure of the competence or lack of it of an Individual- rather they are a statement of how change is being allowed to come in- Transformation – as they call it- whether that’s a positive experience or not- depends on which side of a table you are sitting and what is the bargaining power that you bring to the table!

I will leave you here, and just to say this- Layoffs are good, like everything else, as long as you know how to make use of this blessing in disguise- be glad that it happened now as it happened for some other time perhaps would have been more painful- As long as you are bound by corporate slavery- Growth is Optional and Layoff is a Certainty!

Ciao for now, I will leave you here with your coffee, to think and reflect and make yourself Layoff proof if you can!  At Simplifylives, we are able to help and guide those who need help during these times with regards to their professional challenges and ambiguity, drop us a mail and we will be glad to assist!

Say no to Corporate Slavery! Embrace Layoffs!

Leadership-Calibrated by Incompetence.

Whether you are in India and wondering what more worse is in store for you, or whether you are in the USA and have been through the process of social suffering and social mourning, irrespective of what your individual story is, right now, perhaps since World War II for the first time, Humanity is held at Uncertainty, which is nothing more or nothing less then the reflection of Incompetence of Leadership at the highest visible levels within the societal arrangements that we have adhered to as humans over the last 60 years, and perhaps this is the reason why the evolving changes will question and possibly topple existing rituals and arrangements in the months and years ahead- some may help and yet a few may harm! Join me as we try to make sense of the clutter and chaos and understand what the noise is all about within the moments of deafening silence that we get to hear every now and then! so here we go!

The current crisis – so called crisis (if you ask me) is a stark reflection about how something that could have been better managed was allowed to slip away and run free and unleash havoc in no less then 184 countries when the virus was at is peak! I am not going to use this article from the point of view of who did t, why and all of that political rhetoric, the focus here is, “Why did world leaders react the way they did” even as details (no matter how insignificant and ambiguous they would have been) began to emerge about the ferocity and damage potential that this virus was capable of.  A part of the answer lies in the fact that our world is an ecosystem of delicate and fine balances, like an orchestra all the different musicians and creative geniuses come together to play not one tune but their different tunes and just make it audible enough to know us who is out of syn and who is in the fold of the developments, the current episode has been so bad that it has turned a global orchestra into a big mess where every player has ended up not only playing their tune but also has ensured that the other one can’t play and hang on to their own tunes! This, I call “acoustic dissonance”! A space where no one is listening enough for anything specifically and whatever that is getting played is being accepted!

Leader’s decisions are understandably calibrated to the limitations of what they are asked to govern and manage. The problems start when they begin to govern and manage not from the mandate that has been provided to them or the positional power bestowed unto them but from a space to imitate and replicate what is being done elsewhere and when they start to find their answers in the same problems which are being resolved elsewhere; completely forgetting that the contextual setting of a same problem will have a differentiated impact based on the context of the other place and the specificity that it brings along with it! So  to begin with,why does this happen?

Unlike the golden age of emerging nation, new world and economic order that we have witnessed between 1950 until 1990s, the digital age has hastened everything and created blanket formulae for everything and everyone, whether it is a job that you need  or the vocation that you need to pursue, there are templated pathways to success and failures, and of course, when it comes to politics, there are dynasties and legacy handovers- but not all of them necessarily are mature or wise like their earlier generations! What all of this leads to, is a sum total of failing competencies across the social fabric, with citizen pressure low and misplaced with regards to their priorities, aspirational quality of governance, for life; the governing arrangements reciprocate by doing simply what is being just asked and aspired- and completely doing away with any visionary effort to preempt or proactively mitigate any foreseeable challenges- these aspects are then exposed as the next disaster strikes and then each element of this failing incompetent social fabric is rushing to help each other- something which could have been avoided in the first place!What’s worse as soon as the challenge is overcome, the social fabric falls back to the misplaced notion of comfort that all is well, until the next time bomb sets off, which in all probability is hidden in the current challenge and is already ticking off as this one is being managed! So now the question, can we do something about this?

Well the answer is a Yes and a No, the modern day social issues are unfortunately driven by individual greed and disease of wanting more and more with no end in sight, when this amplifies across society, it’s a hopeless situation which keeps repeating over an over again like a never ending spiral death dive unless there is a radical shift in the leadership model which is able to stall this dive and align the whole critical mass of the society for a greater and higher cause and purpose by leading from the front! This is where true leaders emerge and that’s why Leadership experts and Human Behavioral specialists  often say, True Leaders emerge from the Crisis even as Pseudo Leaders create the crisis in the forts place! This alone is the hope and promise which can pull failing societies and individuals from a never ending self defeating death spiral and align them to a higher purpose and direction for the larger good!

Leaving the larger governance issue here, if we see what happens within our work areas, it is no different; every organisation grows to the limits of the Incompetence that is displayed by their leaders and the limiting beliefs that come along with it! This is why you see the churn that you see when individuals decide not to work with Mr. A , B or C or for a Company X, Y , Z- this has largely to do with this simple underlying fact, which gets camouflaged and distorted in the disguise of team meetings, restructuring, formation and disbanding of SBUs so on and so forth! Another quick way to see if you are facing the Incompetence challenge at the work place, just make a note of hoe many meetings you are part of and what real world difference have those done to you as and Individual or your team or the client (who actually pays for your in-office entertainment sessions!). The moment you do this, your next decision will be either to chart a course for your growth within the firm because things are still manageable and repairable or you will get busy planning your exit strategies! Most of the organisations suffer not because the people are ineffective, it is largely because the direction and quality of leadership is severely compromised which simply doesn’t allow people to either contribute enough or has them disarrayed in all  other directions then what they should be focusing upon, thanks to the element of Self-Obsessed- Self-Driven – Megalomaniac style functioning! So how does an individual navigate around this and stay safe from being drawn into this trap of Incompetence?

The simple approach to avoid Incompetence traps comprises of really basic stuff! Firstly you may like to start by saying “No” to that undue promotion, designation, money, incentive which, heart in heart you know is not right and not worth what you are! Well yes, this seems idealistic, but that kind of introspection and being brutally honest with oneself is the foundation to ensure you don’t get entrapped into the world of Incompetence! Importantly to execute this strategy you need to have a design for your life and value system in place which provides you beacons and alarm systems to ensure you stay ion track and calibrate your growth, progress and monetary success by staying away form incompetence traps all along! Next what you can do is remain “Authentic” no matter what the compulsion and temptation, don’t disguise to what and who you are intrinsically not, if you cant tolerate dumb people, ensure you study the collective IQ of the team that you are supposed to work with or lead, rather then ending up with increased anxiety and hypertension, this first step can ensure a lot of unwanted explanation and white noise in your life is taken away in the first instance! Lastly learn to create clear protocols and keep you expectations right! If you want to travel faster then Mach 2 you need to be on a fighter plane and not on a commercial airliner, so be sure you are using the right framework and contextual settings which allow you to get what you expect as long as you continue to provide the inputs that are required to receive your expectations! This list is not exhaustive and there can be more and more nuggets of wisdom and plain speak that can be added and created to suit individual personalities and contextual settings and that is the most important aspect of life, since we are all unique individuals, could be similar in a few ways perhaps but necessarily unique, each of us requires a unique solutions to a seemingly similar problem because the contextual settings are always going to be different and that is the key to steer clear of Incompetence around us!

I will leave you here, allowing you to think and reflect on your share of experiences with incompetence and what you could or did do to either help it or stop it and whether you are zoned out or zoned in within the entrapment of Leadership that is Incompetent!

Ciao for now, will be back soon with another piece, Do keep writing to us on topics that you want to learn and share and do let us know if you or your organisation needs assistance to mitigate your Leadership crisis! 

 

 

 

 

The UV(Unique Value) challenge ahead.

As work places the world over begin to come back to life and kick start the much awaited and needed meaningful life cycle for each one of us-few things would have changed already or will rapidly transform in the first 90 days, as operations begin to gather speed, this piece is about exploring on such facet and what to expect and how to manage what is likely to come your way! So let’s roll ahead…

Before we try to ponder on how things may impact us going ahead, it will make a lot good to understand , what really happened as activities were halted globally in a planned/less planned or unplanned way!Since we are dealing with only facet of the human aspect we will try to limit our observations around that one central piece and move ahead.

Humans by and large end up either ending up in the space of being employment generators or employment receivers and then we have the small segment of businesses consultants/ Individuals who are both generators and receivers unto themselves. As activities came to a halt, multiple things would have dawned at all levels! In some cases the real face of human value systems/ belief systems and Individual priorities would have far superseded the collective cause of managing a workforce or a team at a small office or vice-versa. This break in continuity, at one end would have manifested through massive layoffs/ unemployment that has been written all across the world; Ever since this unplanned halt in routine came into the picture! So what has happened here- Well one  may argue that the business viability was cut short and since there were no mechanisms to cushion the offset of losses (which seem to be astronomical) there was no other way but to close the shutters and let go off people– well ok- hold this thought for a minute and we will address that later as we move ahead.

Another scenario that too has played around the world has been the overarching concept of “We are in this Together” (Even as I hate this thought -as much as I can because it simply defies any rationale sense!). In this space, people have not been impacted that bad, governments, agencies, employers and everyone that you can think of, have come ahead and collaborated to ensure that people aren’t left to the elements and are being ensured that they have a wage and a lifestyle that they can still as yet hang out to- albeit by a slender thread and as soon as things are better, the turnaround will be rapid and directed! Well this scenario for obvious reasons seems to be the best way ahead- why not- it talks about higher societal virtues , duty of care and for ensuring everyone has indeed, had a fair chance to fight this time through and move ahead. Now that we have seen both extremes of the spectrum above, let’s amylase what people are actually doing in this time that has been available to them!

People being who they are would have used this time available for themselves either to waste it and let it rot as usually they do while being busy to slog like slave for making someone else rich or they would have put it to some good use or wise use depending upon the cognitive abilities, opportunities and the immediate flexibility of the societies in which they thrive! Broadly speaking we have two sets of people around the world right now in a lock down/isolation whatever you want to call that- The firsts set is working as diligently they normally would have – striving to balance the challenges of working from wherever they are in whatever conditions they are and making a point to see how best they can add value and keep contributing in their way to ensure the business that are working with or for remains afloat as much as possible! The second set has basically turned this whole episode into a endless meaninglessness vacation which doesn’t seem to end (Unlike the hotel property- you don’t have a pre-set check out date) so these folks who believe in the maxim- “Anyways everything is going to get tougher so while we have this time, why not binge and indulge into personal indulgences and give a damn to what tomorrow ushers in!”. Finally we  have a smaller segment of interesting people (irrespective whether they are the employers/employees or consultants/Individual businesses) who have used this time to realign their life priorities/ work definitions/aspirations/belief systems even as they have continued to work and contribute to what they have been doing! Knowing the facts about where the world is rocking around for now, now you may want to know how all of this will get played out as things begin to open up! Well let’s read on and remember the previous line for that has a big secret within it!

As the world comes out of the shadows, thanks to automation (AI) and some good serving of Common-Sense there will be rapid and quick realignment of businesses and individuals- Those who have been toiling through this phase will come up with fast decisions translating into large scale visible actions, whether it is reallocation of staff to other facilities of a large conglomerate, whether it is about training, re-training,  or whether it is about adding anew product and rolling it off within weeks, you think of a scenarios and probably you will see an example playing out- especially where the businessmen and the employees have been working through this tough phase diligently one day at a time and have had a road map for the future irrespective of testing times and uncertainties! These in some cases will also lead to decent amounts of lay-offs but what will be unique to this phase is the fact that Quality of the people getting laid-off will have a story to tell. In all probability this will have many people from the second set who were on that un-ending vacation and didn’t care for the world- well, as the law of reciprocal karma; the world will also care less for them  and that’s what will get played out in the end!

The rare collection of individuals  (whether employers/employees/consultants) who would have spent this time for thorough introspection and realignment of themselves to their cause using the Unique Value that they intrinsically hold; will be the eventual trail blazers and will play a vital role in setting up the next benchmarks of quality and process development across businesses! It will be this small segment which would have analysed and seen how each other member on the team has been functioning/ not functioning where the disconnects have been and where the strengths are and what can be corrected and what must be weeded out immediately to safeguard the business! This may look like a simple task that any manager would have anyways done- but what is different here is that for the first time perhaps in a long long time- there is no space for personal biases for being played out through those intense team meetings and “one on ones” within the confines of office meeting rooms -because whether teams and individuals have worked or not would have been captured through  a documented trail of emails, messages from collaborators and clients alike which are more telling and in-the- face to sum up quite a lot then any findings from over a 100 internal meetings  that one would have participated in! It is also in this segment that one will also see many wise people alter the course of their calling to something different, bigger and better then what they have been currently doing and this mutual separation from the routine will enable to open up new vistas and opportunities from human thinking, innovation and commerce to be built around that space!

So what is that will create that differentiation which will make or break an opportunity for an Individual? Well the answer is UV – The Unique Value that Individuals would have been able to demonstrate as they worked through challenging times and ensured that their tasks and jobs are delivered as they had been promised and the objectives were realized in the face of extraordinary challenges! It will be these UV’s when applied by businesses, teams and Individuals alike that newer avenues with far greater depth, clarity and purpose will begin to emerge from existing businesses to provide an opportunity to build new systems and businesses! 

These UV’s, will enable organisations become healthier by being leaner, directed focused and purpose driven, knowing well now that they do really have a duty of car, hence instead of boasting about an employee strength of 1000, organisations will change the narrative to a family strength of 100 which would imply an employees strength of 250! Likewise Individuals who would have found their zen by being flexible would possibly want it to stay that way so that their creative outcomes remain unique and well appreciated- this then would also work in favor of the businesses!

So, before I sign off, think well for the remaining “ME” time that you have at hand and be honest in knowing what you are doing with that- because your future will depend on the singular pivot of what you have done with this “ME’ time and what you learnt during this period!

I will leave you here for now, grab a drink and think and reflect so that you can face tomorrow all suited up, one you have realized the Unique Value that you have within and what you to offer as a giver and receiver!

Ciao for now, will be back soon with another piece!

Dealing with (Mis)Information Warfare.

Never before has it been more important to check- cross check and re-check everything that gets played on to the television set, the channels that you subscribe to, the search results that come to serve you and not to mention the endless, forwards, messages and what have you! This piece is about trying to make some sense of the information or rather misinformation warfare in which we get drawn day in and day out at times knowingly and other times unknowingly when we tend to forward that last message on whatsapp without bothering to check if the content made any sense to begin with! So let’s try and unravel what really is going on here!

The later part of the last century, was rightly known as the Information Age- If one had the right information at the right time it gave the person/ business or the government of the day phenomenal advantage to lead and race ahead no matter what the subject would have been- whether it was about path breaking research, or best practices adopted over factory floors, or it was about business or governance strategies- You name it and you will find that the last 50 years has always been about “The Best way” of doing things, “getting things done”, “being the best”, individually or collectively by harnessing the power of Information. Till this point it was a linear fight for supremacy – Whoever had the right information at the right time would be the winner, but with technology and the dawn of the digital age- information became available  at amazing speeds simultaneously across the world and there was never a question of any lag or delay and then it started to boil down to who had the first movers advantage, who got ahead first, how fast and what tools and resources were made available for them to make that rapid progress. Well even this was fair, considering you give the whole world community the same information at the same time and then it boils down to whoever has the maximum matter and money to spend and build on an idea! The real drama unfolds now, once people saw that information based challenges are becoming accessible and rapid progress is possible and the concept of  dominance on sectors/ ideas and approaches to lives problems is beginning to get into the shredders, the real game got started – the game of information dominance through spread of misinformation! This is how we have, according to me ushered in the age of misinformation- The age of Information Warfare- A testimony to Human Dominance and never ending Greed for power (all types) and Opulence!

This age of Information warfare thrives on spreading information which makes sense, no sense and cryptic sense- this is done intentionally to divert, distract and keep competitors and people observing you loose their way and get entangled into a information mess in which they remain entangled and by the time they do come out of it- you would have probably achieved your objectives and then it really doesn’t matter whether they have access to the earlier original content or not- because that has become contextually irrelevant!

This new warfare front made possible thanks to the digital breakthroughs that we have collectively been able to make as humanity has proven far dangerous then any nuclear weapons and weapons of mass destruction! The misinformation business is responsible for almost everything that you see around- on the day to day basis- you would have come across commercials (with the small * of terms and conditions – which is next to invisible) claiming and suggesting things which are out rightly stupid, dangerous and rarely at time fatal- but as they say- the small little invisible * offers protection and the the petitions are always urged to use their collection and individual wisdom-which by itself is a challenge as that is a fast depleting asset! When things do get ugly as usually they do- you will generally have vested interest groups within nations/ communities and across nations who can collectively get into the role of spreading information in a calibrated,weighed manner to do a sinister loop and complete it’s objectives by unleashing public unrest/ strikes/ law and order situations and by the time this is all done the originator and the communication and the real essence behind the malafide act is all but cluttered into an ambiguity of trails, reports and reasons- which often heads no where and then the world is ready for another episode all over again! History is replete with examples when things have become really bad and this ability to spread directed misinformation has at times won wars at the right side of the battle and at times has ended up doing more damage to society at large! So when we know Mis-Information is as deadly as it gets to be- why do we thrive and allow it to propagate- why does it even get a hold?

The answers lie in the fabric of humanity itself- Human societies have long been far away from idealistic settings- there is a rampant inequality within societies, within different segments of a society or even within communities and not to forget the inequalities among nations and blocks of nations! Inequality that transcends all metrics normally considered for determining what should be the definition of Equality!  Inequality manifests in different ways, it could be the inequality between the rich and poor (monetary inequality), inequality of opportunities, inequality of liberty and so on and so fort. The most important trigger comes from the Inequality of opportunity for World Dominance through governance and business. This is by far the most dangerous and the most sinister of all the different malaise of modern societies and has caused more harm then good to each and everyone of us! You may be thinking this has to do with only the intelligence community and the governments- no – this has everything to do with each one of us- as misinformation gets fed into minds which are not that good at checking facts from fiction- the results and consequences often turn deadly and dangerous! So now we know that there is a problem- how do we deal with it! Well read on…

“Practice the Pause” a technique told by many management teachers, the next time you get a piece of information and decide to do anything- absolutely anything with it- think what it is- check from where it is coning- think what is is asking you to do and think about the impact that you may individual end up creating by virtue of who you are- and whether that is needed or not! There will be times when the best thing to do would be nothing! There will be yet another times when you may have to ignore/delete the message and then there will be some other times still when you need to flag the message and the content off to relevant people in time so that disasters are avoided well in time! The challenge though remains to perform any of these actions, first and foremost you must have a thinking mind – irrespective of how intelligent you are or not- doesn’t matter-what does matter is whether you have the ability to sieve through the content and weigh it against common-sense, science and facts of the world! One more golden rule is what doesn’t serve the best and larger good of humanity doesn’t need to be there- If any message that you are to pass on – irrespective of what the source and whatever it is- If it doesn’t help anyone and ends up having more anxiety and anguish to even person then that message is not worth it- might as well bury it as soon as it reaches you!

We live in an age where access to information is a sure ticket to success and hence the converse also hold true- access to misinformation can spell untold misery and chaos at times damaging individuals and at times communities and nations as a whole! The certain way to move around this in-your-face- covert enemy of mis-information is to develop filters through wisdom and knowledge and apply ample common sense to all that you receive- without the screen of prejudice and develop a way to weight the content of information in its totality and then take a call whether it serves or deserves its existence! This kind of mindful approach to content when repeated over and over again will ensure the damages caused by misinformation campaigns world over is as minimal as possible!

I will leave you here with these thought, grab your cup, check your whatsapp messages and think well before you forward the next message! Think- Is it really worth It- Does it add value to the receiver or to you as a sender of the message! If it does go ahead, if it doesn’t delete that crap!

Ciao for now, will catch up soon with another article!

 

The dangers of misplaced narratives.

If you think or rather want to continue to think that “We’re in this together” and “Together we will prevail”, are great things that seem to inspire each one of us- Well, think again, these statements look great, the only problem that I have with them is, dude, I did not sign up for any of this shit! I would have rather joined a UN coalition force to rain down a barrage of bullets on the bad people or signed up for the olive green uniform for my country but to get drawn into a global narrative that is being literally shoved down my throat and placed in front of my face by trying to tell me that I need to contribute and be a part on this- so called war against a virus! I mean, wait a minute, have we really lost it!? A war against a virus, I mean really?! Take a pause and think about it (since you would be either in a quarantine or a lock down), how come one  gets coerced  to contribute to  alter something about which neither anyone has complete  facts- the How, Why and What of it and neither the solution to it!- neither you are a biologist, chemist or a molecular scientist- so what’s really going on with all these forceful patriotic narratives, the clapping, banging, singing all over the world- what’s really happening! Well this is what is called as the “War of the narratives” and this is something that every nation wages at some or the other time, the only difference being this time, all of them are doing it, at one go for one singular narrative- The Pandemic!

History is replete with examples wherein narratives have been created to drive select agendas of individuals who have been able to harness power, position or both and lead societies, nations to the gates of hell! So why is it that even when people, who are generally well educated, aware and have a thinking mind fall into the trap of these gimmicks and symbolism of false narratives? The answer lies in the qualities that I enlisted! Literacy, Awareness and Mind never help when literacy is not equated and filtered through education, awareness is built on prejudice and pre-preemptive assumptions and people even after having a mind, decide to lock and kept it away!

Misplaced narratives are perhaps the greatest invention of human mind! It is no surprise that most of the times they have been used to push through agendas which normally would have not gone through! So why do have them in the first place? Well, go back to history! Each time global communities- whether they be nations or regions have stalled and the governing agencies (elected governments, dictators and whatever fits into this systems that rules over the masses!) have hit a trim level with regards to any vital metric of the society that they govern, it has almost always ended up giving birth to powerful narratives- which essentially were a distraction created for the masses more then anything else! What these narratives almost always did was to lead people in a directed way of seeing at problems or thinking in a particular manner which reinforces the decisions made by the governing agencies! If we go back to the times when the great world wars were fought- you will notice a singular trend- every action that was taken even from the beginning of each of the wars was to do something with a powerful narrative by an individual or group of individuals who had come up with a clever strategy to communicate what served their purpose- to an extent that millions of people- whether soldiers or otherwise felt it a patriotic obligation to get in harms way (especially when a few of those countries were least impacted directly at a time when limited escalation broke out!) Consider Vietnam- the much famed theater of war from where US had to move back and was also the reason why powerful counter narratives were made in way of movies and films to keep sending the positive messages around the war to the general public! Truth certainly comes out, but if it gets mistimed- it looses its essence! This fact is being used and abused by people who govern and believe in creating false narratives!

In our current case, no government sounded off alarms about the deadly contagion that the virus is in the beginning, but as they realized that mistakes were costly- the narrative changed from the governments accepting accountability and responsibility- to telling citizens what to do and enforce a lock down. The lock down in nations where the virus was more aggressive ensured that those who were sick were more or less written off and had no chance of waging a come back as the system was reduced to choose between people when it comes to who lives and who doesn’t- Inhuman it seems and it certainly is- the worry here though is not that world wide health systems can’t cope with this kind of deluge of  sick people- The fact here remains that governments watched every our and every day as the things began to spiral off and decided to get active only when it started to suit their objectives- again not by- being honest and truthful of the omissions and mistakes, but rather by creating false narratives and putting the onus on people for their own life- The over all feeling across the world based on what governments are telling their citizens is “Well, we have a problem and you can alone ensure you are safe if you do a, b, c and If you don’t do this, well I cant guarantee you anything!”

Misplaced narratives work extremely well to serve political and strategic points for governments but in the long run they ruin and completely break down the communication and trust within the social frameworks and end of the day, more often then not end up reducing citizens to some crazy “Citizen ID no XXX”. That’s about it- eventually this is where we all will be heading to and this is what will remain as the reflection of the nation that we belong to . This one number will define how high and farther we get within the context of the society we live in. So you may want to ask me now, if “misplaced narratives” are so bad and dangerous why are they allowed and how do they get a foothold in the first place?

You will be surprised to learn, that individually each one of us and collectively as a society we ourselves are to blame for the extent of false/misplaced narratives we are ready to buy into and agree to! Yes, this is very similar to herd mentality and the overbearing need to comply with “social conformity bias” to be accepted as part of society and not be seen as an outlier or oddity who can be taken out/ ejected depending on what type of society you are going about in! The reason why these things get a foothold is surprisingly our “intellectual inertia” a behavioral attribute wherein we perhaps know what we are witnessing is against established logic and normal universal principles of humanity, yet we decide to do nothing about it- nor say, nor act and well this inaction serves as acceptance in the scheme of things  and misplaced narratives start to rule! Remember Hitler- one person who made millions believe that killing innocent people from a specific community was their greatest duty of service to their nation” well, yes- this is what it is and this is how it can get played out from a worst case scenario point of view- An Individuals delusional thinking and intellectual hallucination and fixation of an idea- brought the whole world to the edge and resulted in sufferings and deaths of millions and millions to an extent that the effects of those are felt even today when you visit towns and places tucked away on the quiet corners of Europe, Japan or other theaters where all hell had broken loose! A simple act of not using intelligence, cognition and displaying inertia at individual levels when reinforced by societies leads to a deafening silence which fuels the development of “misplaced narratives” which eventually end up harming the society which has surrendered and outsourced its ability to think to the whims and fancies of an individual or a group of individuals! So is there no hope around this? What’s the way ahead, are we kind of really doomed?

Well the fact remains, if there’s a problem, there is a solution always and this applies to the ability to ward off misplaced narratives as well! The first and possibly the only step is to use individual intelligence and wisdom before you agree to disagree to anything that is coming your way- e.g. If I were to tell you clap for five minutes everyday at 12 pm to become a millionaire in one year- well I am sure giving some kind of marketing twist I will be able to tempt you to try that dumb thing! But if you have a mind which starts to weigh my statement against principles of science, philosophy and common-sense , you will know this is rubbish and nonsense and  you will ask me to shut up! When one voice turns against a misplaced narrative- it by itself is powerful and when you amplify that using the power of social media and create a compelling counter narrative which is based on facts and science- which can be verified and explained in plain speak- this powerful counter narratives are what revolutions and pressure groups are made up of! Remember the Jasmine Revolution, – well that and many such were the result of powerful counter narratives when individual members of society came together and decided to stop misplaced narratives by confronting it collectively in unison with facts and more acceptable solutions!

Misplaced narratives are often the first steps before a nation is planing to change their political framework and these are more often then not tests run with tact and strategy and regular intervals to gauge the mood of the citizens so that any dissent can be stifled- using appropriate force as needed to ensure that the governance agenda- whatever that is- can be met! If you happen to be in any nation wherein you are seeing the political class becoming more and more in your face and in your app or in your life- Well, welcome you are now officially part of a society where a powerful misplaced narrative is completely hiding away from you what is really happening behind the scenes! If you think-all world leader woke up to a pandemic late- well think about it! If they have so many resources and time to mitigate and control the things now- why couldn’t they stop that from ever reaching to those levels in the first place!? No, I don’t need you to answer now, but keep thinking, maybe the “Pandemic is a Misplaced Narrative” and there is something bigger unfolding- which is hidden in plain sight!

I will leave you here with a cup of strong, very strong coffee and wake up  your mind, and try to sieve through the narratives that you have been a witness to and allow your intelligence and wisdom to guide you to unravel which one of those are indeed, “Misplaced narratives and who fast are they racing to impact you!

Ciao for now, will be back soon with another piece soon!