Tag: individual empowerment

Right questions matter over right answers!

~ PA ~ Leave a comment

Well, I have always believed that ; “Our understanding is limited by the perceptions that we build (within and around us) and at times these may resonate with the facts- that really are or at times the facts may seem to be what we seek them to be!” This piece is about that strange spooky place of being absolutely sure and yet getting lost in transit! This is about trying to understand, why Right questions are far more important and meaningful than always having the Right answer! So join me and let’s roll ahead!

As we grew up, we have always been asked to provide right answers to whatever questions we have been asked! Whether it was our teachers in schools, our parents, our friends, our colleagues or any other scenario that may come to your mind, It has always been about providing the right answer whenever people ask us something, whenever people wanted to get some detail or information from us, we have always been told that we are duty-bound to answer right and give the most accurate answer as possible! Well, this is perhaps yet another example of the conformity bias that modern societies live in and lead us like a big herd within! I won’t comment on this aspect further- because that’s not our focus for this piece! My focus rather starts at the other end of the question- yes, “How about teaching everyone around to start asking the right questions to begin with!” You know what once, you have asked the right question, you will always end up getting the right answer- almost always unless you working a diplomatic mission or are a high ranking official for your government! Let me simplify this for you!

Consider, our current global pandemic situation, what do you see? Well at the macro level, you will see few nations have fared better over the others, some of them have taken a more riskier route, perhaps more loss of lives than the economy, there would be others yet, who would have chosen to save lives over their economy- , few others would have walked the middle path and tried to strike a dynamic balance- between lives and economy, well nothing right and wrong here- just plain facts as you see them without any prejudice! So if you see different nations reacted to a common problem differently! Why would this happen? By logic, if you have same problem to be solved, there would be identical ways to address the same, if the end goal is the same (saving lives and livelihoods) isn’t it? So why the difference? Well the answer lies within this plain simple fact that, each of these nations asked a completely different question among their leadership teams, when the virus came visiting! There would be one set of nations who would have rushed to assess and manage the economic damage and decided to go ahead with a collateral damage in terms of human lives (liking it to a war like event) well, this is that group of nation, which would have possibly asked,“What do we save- we have to make a choice- Economy or Lives?” and the answer would have been displayed by the steps taken and the delays and timeliness of implementation of different aspects that go on with it! Likewise the nations that would have chosen Lives over their fragile economies would have acted accordingly! Next, there would have been yet a few other small group of nations, that would have asked, “How can I save most of Lives and Livelihoods both”? These nations would have landed up somewhere in the middle and stand a better chance of a rapid recovery from an economic sense compared to the other two! But these are the three basic and straightforward scenarios which work exceptionally well, especially when government’s don’t want to try too hard and experiment (which could end up being a full scale apocalypse and ends up bring the fall of their powers)! So if you see these nations asked the questions which were very normal, rational and practical- cool! Now see the real fun!

Yet, there are a few nations, which remained open for business as usual and even than the impact was not so severe to cause huge loss of either lives or businesses! So what is the question that these nations would have asked? Possibly their thinking would have moved ahead something like this! “What do I have to do, to ensure my nation remains on the growth/path that we have planned? What can be done so that irrespective of what’s unfolding, we can still be aligned to the national objectives of growth and wellness of the people?” The questions could also have been, “What is my nation, how likely are my citizens to be impacted because of who they are (age/ethnicity/ living standard/culture/access to healthcare systems/preparedness) and for how long and how bad?” There could be more such examples of refined thinking and questions which nations would have come up with, which in turn would have helped these set of nations to come up with radical strategies to meet the Virus challenge unlike the one-size-fits-all- Lock down model!

It is when questions asked by nations become more specific to the need of the nation and the societal requirements of the given nation, that countries have been able to devise and deploy a fail proof strategy which can work right form day 0 and ensure that even as the virus keeps coming in, the same event creates an exit path for the virus to be weeded out of the system with the same speed or more rapidly than it’s initial onset! What does this tell us, Well a simple fact, “The power of your questioning is more important and perhaps the only important thing that you ever require to ensure you get access to the most accurate solutions for the problems that you face! It is never about right answers, It is always and only about Right Questions! Always!

What works for nations, works for societies, city councils, offices, teams, and Individuals! The sharpness , wit and intelligence of the question to a perplexing problem will provide you a great answer/solution! If the quality of the questioning is average or mediocre, the resulting solutions too will reflect the same and as a result of it, you often find people, organizations and nations dealing with the same or similar problems again and again, the cosmetic aspected may change and alter/intensity may vary but the problem broadly remains the same and keep coming back with predictable accuracy! So how do we go about creating a sustainable difference? Well read on!

It all starts with changing the way we define a problem- the space where the problem is perceived- what is the problem – Is it the Virus or the Lack of immediate cure for it? Is it the large ageing population of your nation or is it the lack of trained healthcare professionals available to deal with the crisis?Likewise what is the business problem that you are facing? Is it that you have a great product for a wrong market or you are in a great market with a wrong product? Problem Definition in the truest essence is vital and fundamentally important to get ahead and reach some place to solve a crisis that’s fast coming your way! As your ability to develop accurate questioning picks up, you will find that answers that come your way are more simple, actionable and measurable in the context of time and value!

I will leave you here with your space so that you begin to start framing the right questions, which go on to provide you with even more meaningful and actionable solutions for a more wiser future!

Ciao for now and I will catch up soon with another article!

The HR pivot to the rescue.

~ PA ~ Leave a comment

If you are thinking this article will be about glorifying HR (Human Resources) and play down everything else that happens to be an essential part of the business, well you may be slightly disappointed, but if you want to know how and why people were, are and will always continue to be the core of all that we do as humanity; in that case, this piece is something that might just interest you! So let’s move ahead!

No matter how much few businesses want to keep shouting from the roof tops- automation, AI (Artificial Intelligence), Virtualization, autonomous technologies, well they can continue doing that, there is nothing wrong about it, but they seem to forget the fundamental aspect that even to build the frameworks that provide automation and allied technologies what is necessary is the human mind which is ingenious, innovative and relentless! All our future technologies will only be as good or bad as the thinking minds behind their development and yes, there have been instances when the envelope has been pushed to far and lead to disasters (read Boeing 737Max and Air France Flight AF447 disasters) where rushed-through technologies rapidly implemented and executed and puzzled human minds- leading to ambiguity when it was not needed with fatal consequences!

The key point that I am trying to make here is that human mind and people are the essence of every organisation and every business activity that we embark upon and in times like these when business are preparing to rebound, if there is any one thing that they should possibly focus on doing right,- It will be hinging their come back strategies and actions around the people space within their organisations and for that, they will need to deploy their strategies through the HR pivot! So let’s see what utilization of HR as a pivot can possibly look alike!

Whether you are an organization of 25 people or have 10,000, the urgency and necessity of developing a come-back strategy with people at the core of it, only grows in importance and relevance with the size of your business and people involved. Whether that size is measured in terms of market goodwill, product/ services range/ nature of business or the quality of people, each of these and many such attributes matter! I share with you few areas where the HR pivot can be deployed to bring about that much needed acceleration and doing away with unwanted business complexities which tend to develop around every come-back strategy. These complexities are at times genuine and unavoidable, but many a times are co created to defeat certain emerging scenarios by virtue of hidden narratives and insecurities arising from the people who are likely to be impacted by the developments!

While using HR as the pivot to come-back, here are a few basic approaches that come to my mind, you may like to add/delete a few depending on the specificity of the challenges that your business and people face!

My HR pivot choices:

“Business Enabler”

“People Empowerment”

“Visible Leadership”

“Communication Strategy”

“WE”

Business Enabler: When HR is used as an active pivot to enable business, it accelerates the come-back and fuels direction and purpose like nothing else! The given caveat here though is that the HR teams must know the business and be able to provide HR solutions and point of view which contextually help and empower business decisions, consider there is a requirement to have 50 more workers in the plant to boost production of safety gear- here if the HR is aligned to the business and has in-depth understanding- it will be able to understand the complete impact of hiring 50 people- if the business seems to be diminishing away in next 12-18 months and hence can possible avoid the hiring or provide a solution which meets the requirement in a more apt manner- say temporary staffing rather than a full time association- which will eventually wipe off the profitability coming form the project once the sales begin to fall off! The more aligned HR is to to businesses in terms of knowing the products/services, appreciating the market place factors and behaviors, the more equipped will it be to provide sane and wise advise to Business teams and ensure that no unwanted expenditure occurs and the whole circus of hiring and firing people can be avoided to begin with as much as possible! But as I said, Knowing the business is vital and as simple as this statement may see, this is as complicated as it gets and one of the primary reasons of failure for HR teams worldwide- when they don’t get the correct understanding of the business of their organization right!

People Empowerment: This is one of the foremost pivots that organisations who value their “people” tend to often use, the effectiveness of this however will be much dependent of the earlier pivot and how well the HR team understands and knows the business of the organisation! People empowerment also becomes less effective when the “people on the team are different” from the “people on the paper”! Many organisations deploy hiring strategies which are archaic and old school, quite a few hiring managers seldom show expertise on the technical side of the job for which an individual is being interviewed- one may argue that- you have a technical round for that and that team is best suited for evaluating those skills- well may be- but when it comes to articulation and the ability to communicate and discuss technical aspects of ones’ business with other people (which will be an ongoing process on the shop floor or the service floor) this blend of non-technical and technical skill and quality of engagement will be crucial to determine whether an individual will be successful or not and if yes, by what measure! This blend can only be understood by HR teams as they are supposed to be trained to read the non-technical aspects and when that is complimented by a thorough understanding of business and positional nuances it just makes the job that much easier and you know watch time that you did not miss a right talent and you have not hired a right person for a wrong job! Always remember there no wrong people, but jobs for which they get hired are either too much for them to manage to too little to challenge ! Apart from this, empowering people on an ongoing basis also becomes possible- once a fine understanding of people and the work is developed, in an instant a trained HR eye can spot who within the team is being under-utilized or over-utilized and how best there can be a rejig(minimizing and doing away from the whole effort of hiring from external sources- which you can read as additional costs- costs of time and money). Effectively done “people empowerment” works wonders and propels come-back strategies of organisations like nothing else!

Visible Leadership: Crisis or not visible leadership is crucial for driving resources forward and keeping everyone glued to a business goal or objective irrespective of ongoing distractions that an organization may be facing. The HR plays or rather can play a vital role here, for helping the organization decide who that face of leadership will be at what level. This statement may surprise you, but that is a fact, Leaders who become Leaders because pf the position that they hold, may not always be a great choice to communicate en mass with people to teams during times of crisis- because not only content of the communication matters, but it also matters from whom it is coming! Consider you have a unit leader who has risen through the ranks pushing behind a few senior members on account of individual performance, now if this person was to lecture the team on “collective responsibility” and need to work together, imagine how many of the team members would really be keen to take that kind of shit from that person! Hardly any! Well, that’s the point, depending on what is the problem type and what the crisis level is, the HR can guide organizations on who will communicate at what level- it may be the second- in- command of a team or a Supervisors or a Foreman with over three decades of experience- doesn’t matter, the only thing that matters is that there has to be Leadership which is visible and more importantly listened to- not only because of the opposition but also because who they are as perceived by the majority! which may or may not be the same person as leading that specific set of people! These visible leaders are always there within an organization and a trained eye can spot them and know when exactly to leverage their latent value for helping the organization race ahead!

Communication Strategy: As skewed it may seem, but a glued in and synced HR team also counsels organizations about the communication strategy that needs to be deployed, whether it is about asking people to work more, work less, asking them to take delayed wages, wage cuts or layoffs, whatever the communication, during a crisis, if any bit of this vital space gets into hand of someone who is amateur and not so sure of what has to be done with the content provided- expect heart- burn, legal issues and unwanted headaches and damage to the business brand as an employer! Organizations are managed by people (as yet at least) and as long as people are involved- people will come and go in all shapes and sizes of mental fitment! As I said in paragraph above, positional leadership is of little consequence if the ability to influence is lacking and authority gained by authenticity is limited! Hence a good communication strategy has to be not about the content of the message, but the Who, When and How of it and these can be answered by HR teams well enough once they are deeply synced into the business developments and unfolding scenarios of it! When crisis hits; fast and , clear action seeking or providing communication is of utmost importance!Sure enough organizations have PR teams to do this bit,if they tend to be disconnected from realities and are left finding more for literature in the content of a message rather than meaning, the whole purpose will be lost and the resulting ambiguity will do more harm than not having sent out a message!

WE: Perhaps this is the most important step wherein the HR can be a true and perhaps the only pivot that can unify diverse teams, process and people as required to ensure that localized and team level distractions are minimized as much as people and the larger and grater objectives of the firms are upheld and pursued after! An active, proactive and preemptive HR can appreciate the power of the “WE” pivot. This pivot which binds people and the organization in one thread is powerful to ensure that larger business objectives can be pursue and achieved seamlessly and other challenges can be overcome simultaneously on the way! For this pivot to work businesses need to empower their HR teams! This is needed so that the HR teams can lead people in a more dynamic way and are not kept restricted to their age old archaic spaces of HR Operations and allied functions! When HR is empowered enough to partner with business in an equal measure and lead the “WE” part there in nothing that will possibly block the way of an organization hell-bent to make a recovery and make a strong come-back with a definitive statement!

I will leave you here, perhaps you may want to add a few things, remove a few things and devise new ways to ensure that your businesses teams or HR teams or functional teams that you are part of play the role of being a pivot in a way they can to ensure that your businesses start to make that one much needed U turn to be aiming back to the growth finish line! Lastly no matter what your business is, how big or small your firm is, how simple or complex your business is, if there are people involved , you will rest assured need “people specialists”, for they know much better than anyone else on how to create value from latent energies that lie stored within each working soul in an organization! The HR pivot which is sharp and at work is a blessing that can make all the difference to establish your firm back to it’s cherished spot or make the firm struggle for quarters to come with no end in sight, dousing one fire after another as the business tries to come to grip with changing dynamic businesses environments!

Ciao for now, I leave you to think and reflect, add and delete and maybe you start working on the vital pivot that serves you right! I will back with another piece soon, until than have your Coffee!

When the cure is worst than the disease.

~ PA ~ Leave a comment

Continuing with our rant on how stupid, dumb and mind-numbing decisions are being taken on a routine basis- all around us, this short piece is an attempt to see how we may eventually end up harming ourselves more by deploying half -measures, knee jerk reaction and imitation strategies, even as we try to do away with responsibility, accountability and ownership and use of meaningful scientifically validated rational actions! This is a journey to explore what it looks like from within in a typical case of “When the cure is worst than the disease”! So let’s roll!

To make it simple, we will see the different scenarios with increasing level of complexities which go show you how hurried diagnosis can actually make the cure worst than the illness! So here they are,

Anxiety Driven Disasters

Conformity Seeking Disasters

Information Led Disasters

“Always Agreeing” Disasters

Anxiety Driven Disasters: As the Coronovirus decided to embark on a world tour, educational institutions were caught off guard, the ones’ that were not technologically ready, needless to say suffered the most and this is where from where we get our first learning lesson! A few schools in India faced this, even as the different state governments urged schools not to ask for fees until the sessions for the next year began sometime in June/July; schools required to pay their staff so that they are able to retain their talent (which by itself is another subject altogether!). So when some parents (who yet refuse to believe that we are living in a cornered space) who had paid the fees and yet others who showed willingness to pay the fees, were told that you can pay later as schools will take time, they cam back with a boom to the schools saying, “Why can’t you go online and start, we can throw that money at your face, this is not done, we work in IT companies, we work from home, students can study from home”, so on and so forth… This trigger sets us up to the point from where everything now starts to rapidly go downhill! Well, the schools being who they are, ramped up fiercely, put extra time, teachers worked extra hard to get the content into the online format to ensure it stays meaningful and relevant for the students on this new medium and the parents were informed that, the schools were ready to start online sessions on time and that we can move ahead! This is that golden moment when the same parents who were ranting all through for their child’s loss of education etc etc, came back to the schools and started to say,” How do you expect a child in Grade I to have a laptop and use it?”, “I can’t lend my laptop for such a long time, I have office work!” So this is how shit manifests! 

If only, the  parents had not decided in haste, caving  in to their anxiety of  “What do I do with my child, who is free and I don’t know how I can add value to the Child’, and  completely outsourced their kids to schools and institutes, this episode would not have manifested, likewise only if schools had the conviction and authority to let the parent’s know that, “They know more about Education” and would have not heeded and given in to the parent’s anxiety, all this colossal waste of human manpower and ingenuity would not have gone to waste! Well there is certainly a lot of good stuff which will come through all this mayhem, but if you ask me this is a very elementary  level or rather a limited damage scenario emanating form a mismanaged crisis! If you are wondering what are do more damaging scenarios look like, we have our next type..waiting for us..and probably playing out near you even as you read this article!

Conformity Seeking Disasters: This is by far, one of my favorites because it is possibly the simplest to explain! The pandemic is a live example- The brash, blatant and unwarranted lock downs, shut downs, and whatever you may be calling them around the world have just ended up playing to the people who would have wanted the things to manifest the way they did! If you step back for a moment and maybe rise high- and take a bird’s eye view – you will understand- what we are dealing with is a virus attack- which has spread across different regions, nations, cities which are different demographically and socioeconomically as well, the one size fits all solution (read Lock down- which was in all probability planted into the minds of a few to be replicated by others!) has been needless to say a more bigger disaster then the virus- wiping away livelihoods, incomes, businesses and all chances of revival and hope in an unprecedented global meltdown much worse then the disease! You can pick and choose a nation of your choice, check the average number of daily deaths ( before Covid19- say for same time last year) and check them now- you will have your answers! If you are wondering why nations and leaders can get way laid- well the simple truth is – we all have evolved from Chimps and as the saying go, when uncertainty hits, it’s but natural to imitate and do what someone else has done- because if that has not harmed the other chimp, I too will be safe, hence as the first nation marketed “Lock down” as the holy potion for victory, others blindly followed, getting into a traps- which for some nations has been far far worse then the actual impact of the virus spread by itself! These episodes set off another set of economic disasters- which will run parallel to the primary challenge and will end up exhausting further the rapidly depleting and diminishing intelligence within societies to recover from the mayhem of a health emergency and financial emergency!

Information Led Disasters: I have touched this topic in my last article, this is played out more in the arena of businesses, because they thrive on their decisions both strategic and operational through important cues and visible indicators coming out through governments and regulatory agencies- so when the governments are all caught up in their own shit of “Conformity Seeking Disasters” any and all direction coming from them to businesses will be at the best confusing and contradictory- which in turn becomes a fatal blow that takes away even the remote chance of businesses surviving by trying to innovate and suggest alternative course of actions to revive and stay relevant! Businesses soon start to imitate each other, “what’s happening within my sector?” they ask, “What did they do?” in hushed whispers everyone is asking each other and then the conversations start, OK, “They have a turn over of xxx, they laid off abc, so I have a turn over of yyy so I will layoff pqr!”..Well this madness really has no sense because in this climate of Information (read Mis-Information), different contextual realities and race to Confirm and facilitate Capitalist greed, there never seems to be another way to get things done and so the death spiral among businesses starts, the result, well unemployment yes, but more importantly loss of Human Talent which comes biting back as a fierce competitor in a few short years and by then the people who have taken the decisions today are all but irrelevant and there is a new set of people grappling with this new unwanted competition for no fault of theirs! So well yes, this is one more aspect when impulsive, short sighted, best described myopic, unwarranted and unchecked haste creates a long term problem which is greater then managing a few businesses or sectors and ends up being a larger socioeconomic societal or national level problem!  

Always Agreeing Disasters: When crisis hits, even battle hardened, officers will tell you, they need on their team people who can speak their mind – to anyone – certainly respectfully- but one must say what they intend to- they must speak- courageously enough even when authority seems to be faltering and making decisions either in haste, impulse or on facts which are unverifiable and lack credibility- either because of the content quality or the source! When nations are run by people who lack courage, conviction, vision and simply don’t dare suggest or question authority on the scientific rationale behind decisions being taken- it is all but certain that the future is doomed because it will always continue to hand around over the horizon which never is reached and which can never be touched! Whether you have been part of a corporate that had called for a meeting of all your unit/ SBU CEO’s and all “agreed” (read “YES” people)  to cut costs and have people thrown out and calculated mathematically, myopically without understanding “Who” was being ejected out (the person- the experience- the competency angle) – it’s just a matter of time before the people who acted in such haste and impulse get the taste of their own medicine! Very often within the corporate corridors- the so called “CEO’s” (many of which I have found to be struggling with the true essence of that designation label and are nothing more then glorified managers at the very best!) act in haste and then later regret for what unfolds in due time- rarely do they get time and space to do damage control and many of them fade away into corporate obscurity with no future reference or direction like a satellite turned off and set on an endless revolution around the Earth for no joy! If you think this is bad, well when you amplify these kind of mishaps pertaining to “YES” people at governmental level especially if they are part of the strongest nation on the Earth or part of the largest democracy- just imagine how horribly wrong things can go when you have “YES” clan advising every critical aspect of  national security, financial wisdom, healthcare, social justice, growth, business environments, environment, think of an area and then just imagine how horribly wrong things can go! and yes when do go wrong, as they usually will go with a decent predictable timeline- the events that unfold make national and international headlines!

Well, I will leave you here, giving back your solitude, think and feel what you are witnessing, wherever you are, whatever  you may be doing, perhaps you are a national leader or a school teacher or a doctor or a pilot or a business leader or the average person who works for a living, take a step back, see the kind of decisions that are coming your way  or your are obliged execute;  try to decipher their source and the coded messages within the narratives; that alone is the way to salvage your today and safeguard your tomorrow to ensure that no matter who says  what, “The Cure mustn’t be allowed be worst than the disease!

Ciao for now, will be back soon with another piece!

The real story behind the Layoffs.

~ PA ~ 2 Comments

If you happen to be one of those people who have recently been asked to move on with some dignified (according to the employer) monetary compensation and a possible restraining order (that you will not speak negative about the firm for next 12 months), because the world is in a crisis and because your “not so long ago market leading firm” is collapsing and about to perish, this article is here to help you see through what would have happened behind the scenes, so that even you know how much you are really to be accountable (and if you indeed really are) and what does it speak about the modern day “futuristic caring organisations”! So let’s roll!

If you have been used to reading my articles for sometime now, you know it too well, I like to be to the point, simple and clear, no ambiguity, no opinionated bullshit and no creation of unwanted emotional stress, present the picture and leave it for your perception and interpretation based on how kind or unkind life has been to you! There is a good reason why we all as humankind are unique, even twins will be different, one may be absolutely sane while the other one may be a certified psychopath! So from my perspective there are broadly the following reasons that precipitate Layoffs, if you have any more apart form these, feel to add them to these coveted list!

White Elephants and Peacocks

Disconnected Processes

Right Team for all the Wrong Reasons

Incompetent Leadership

Business Led Strategic Opportunism

White Elephants and Peacocks: Well these roam about across businesses and organisations, easy to find, detect and trace! As the name suggests, they exist as long as the senior leadership enjoy their antics and can more importantly afford their salaries at the expense of someone else (that could be public money in case of PSUs or listed companies or money from Investors and parent companies!). Once the senior leadership changes, or has a change of mind (not to be confused with wisdom) they will change the sets of White Elephant and Peacocks with a spooky predictability- that’s why you find that few companies have their white elephants and peacocks getting changed every 2-3 years- it keeps their corporate zoo busy and adds to the meaningless excitement!  These are the ones’ who make most of the routine layoffs on an ongoing basis irrespective whether the economy is up or down, whether we are in midst of war, famine , surplus, whether we are growing at 10% or 1%, irrespective of everything and anything else, these are the ones’ who keep the HR teams busy hiring and firing them on a regular basis, larger the organisation, multiple such instances! You may want to ask me- but why do organisations get these White Elephants and Peacocks in the first place? Well hold this question to the end, once we have completed the other types, you will begin to see a singular thread which possibly will answer all your questions and provide ample enlightenment! So let’s leave this circus here and move ahead…

Disconnected Processes: Processes lead to Layoffs? Well, yes they do, normally you would have read them as “automation led layoffs” sounds familiar now right?, So here the question to ask is, why would an organisation create a pathway of automation without figuring out a smooth transition wherein the number of people are gradually phased out through “normal routine loss of workers”. The answers that you will end up getting based on the type of organisation you are dealing with, will be something like these, “we want to build a futuristic place of work”, “we want to flood the market through spewing out tons and tons of our products-irrespective whether someone wants them or not”, “machines are more reliable then people”, “this SBU doesn’t resonate with the new management’s line of thinking” etc etc. So you may start to wonder, why is it so hard to plan a strategy of 2-4 years duration to embrace automation, re-skill needed labour or workforce and then reuse  excess workforce through re-skilling and re-utilization aligned to the new process? Why do people start coming up with “Job Ads” to hire new people for the new process? Well hold this question, we will answer this towards the end! Let’s move on to the next one!

Right Team for all the Wrong Reasons: Through my experience, one truth that has established again and again is the fact that, Even as people come in all hues and shades of psychological make- whatever one may want to say, People are good.. always good at who they really are!–Everything else remains to be an acquired skill which either develops or fades away depending upon what opportunities are made available or not to an Individual and the Team that one belongs to! Often you will find in some sectors, that when a Head of a Unit leaves, the whole team moves, what does this say? Well if you ask me, it is the classic case of having a right team and asking them to do all the wrong things! Consider, you have  team of excellent communicators and sales professionals and you inform them that they will have to route their sales pitch through scripts and call centre outbound calls and them just keep sending pre-formatted templated emails to prospects- well you know what a true bred salesperson is going to tell you! well yes, he is all likely to ask the senior leadership to “FO” and not teach him how sales is done and managed! Now you may have a valid question, Why do organisations hire right people and ask them to do things which they aren’t supposed to do or make them do things the way it is detrimental to their growth or the process? We will answer this too towards the end…so hold on to this!

Incompetent Leadership: This certainly is the perhaps the most apparent and visible factor as Layoffs happen! Layoffs are almost always seen as Leadership Incompetence and in many cases- most of them that hold good- this is not about the Incompetence of Individuals at the top, that is different, this is about the collective intelligence or lack of it at the top that translates into Incompetent Leadership! One more face about Leadership Incompetence is that the more larger an Organisation, more are the chances of the same getting manifested and more are the pathways of Incompetence manifestation- imagine a debilitating attack on the nervous system from within- that is what Incompetent Leadership does! You may now argue that, how is that when majority of top management comes from famed business colleges/engineering/medical degrees from institutions (which most of us only can aspire to be an alumnus of), how can they be so dumb? or rather incompetent? Well sure enough that’s not how all of them are, most of them would be sane and wise- as long as they are all by themselves- the moment you add them to a team which comprises of similar people and calls for applying collective wisdom- and is trying hard to realize an utopian dream-shit happens and that’s when you start listening, “A” has joined the board, “B” has left the board and so on and so forth! So what, has this got to do with layoffs, well as these leaders struggle with their own collective challenges- they often get lost in a maze of inconsequential things and as this seeps through the organisational structure, the effects start to show and the resulting layoffs happen!

Business Led Strategic Opportunism: This is by far the most often invincible and the real reason behind many layoff stories around the world! This is what leads to creation of compelling PR narratives and creating diversion, distraction and deviation from real issues and this is the one reason which superimposes itself on all the above reasons and plays out choosing one or other type above! Human greed with no end, senseless capitalism and the ability to decide the fate of the majority by a few eclectic minority- when goes wrong- layoffs are perhaps one of the most minor things that manifest, the world has witnessed more murderous and damaging aspects of Business driven greed and Capitalist domination with no end in sight! If you think Conflicts and world wars were fought for territory, well you are right, but partly because each of them weer funded deep and long and that funding didn’t come only from government taxes but also through the invisible hands of the capitalists who favored one side over the other so that when everything settles down they get their pie of the cake to exploit and continue with their never ending hunger for world dominance through wealth creation and managing that!

This strategic led intervention when micro-managing- chooses the timeline for the elephants and peacocks, starts to throw spanners into the operational wheels so that collective wisdom start to falter and even the highly skilled and qualified individuals start to fail collectively! It is this factor that creates imagery of adding SBUs, shrinking units and hiring the best and then without much noise doing away with the best! This is what creates a narrative that wipes off every gain and every note of what Individuals and teams would have achieved in the organisation for the organisation and has the power to play down every achievement in face of some other narrative that is completely opposite to what real facts could be!

You may be a CEO and if you think you drive the business, you are wrong, equally wrong as the last executive who got laid off even as he had given all that the job called for! Layoffs are a narrative which are a dynamic camouflage to a larger purpose which is held close to the heart and mind of the business owner who is in turn dictated by the people who own the ecosystem wherein the business exists! If you think It’s your fault or mistake…think about it all over again! Ask one simple question- If you were really that bad and incompetent- Why would they hire you to begin with! 

As the old saying goes , not all is white and neither all is black- we live in an era that is colorful as it gets and has these specks of grey here and there, at times these grey’s block out everything around and that is the philosophical essence of what layoffs truly are! They are not the measure of the competence or lack of it of an Individual- rather they are a statement of how change is being allowed to come in- Transformation – as they call it- whether that’s a positive experience or not- depends on which side of a table you are sitting and what is the bargaining power that you bring to the table!

I will leave you here, and just to say this- Layoffs are good, like everything else, as long as you know how to make use of this blessing in disguise- be glad that it happened now as it happened for some other time perhaps would have been more painful- As long as you are bound by corporate slavery- Growth is Optional and Layoff is a Certainty!

Ciao for now, I will leave you here with your coffee, to think and reflect and make yourself Layoff proof if you can!  At Simplifylives, we are able to help and guide those who need help during these times with regards to their professional challenges and ambiguity, drop us a mail and we will be glad to assist!

Say no to Corporate Slavery! Embrace Layoffs!

Adapting to a new way:The human factor.

~ PA ~ Leave a comment

The best thing that happens when disasters strike; everyone and anyone suddenly becomes an expert and has definite answers to “what could have led to the disaster”, but rarely is there an answer ever found even from the certified experts about the “Why” part of it-  why was it allowed to develop into something that it would have and why were the early warning mechanisms either absent or why did they fail! Well this  piece looks into the human aspect of what people can expect coming their way and what could be the possible ways to navigate these times! Whether it is about an Individual, a business or a nation- People are at the very foundation of everything that we do, no matter what you say otherwise and if the people story begins to fail, in no time you will have failing Individuals who will translate into failed societies, resulting into a full blown humanitarian crisis!

As Human Beings, we have evolved through the years to survive, prevail and better our societies- immediate and the next with a single purpose of making life as comfortable as we can- how  we go about doing that- largely depends on the other aspects of demographic distribution, climate and opportunities which are heavily moderated by the agreed society type and governance models! Mankind has been a witness to many large scale potential wipe out events- whether they have been wars, famines, epidemics; but each time eventually societies have emerged out of the challenge, albeit changed and stronger- for the better or worse- well that is left for you to decide- because the answer to that question directly relates to who you are Individually are and how much impact do things bring upon an individual and what the Individual then decide to do with it- React or Respond! This time will be no different, but since the scale of the event has been global- there will be deeper scars and the time to heal will be longer then usual- which in itself will end up leaving fractured communities and societies as the unwarranted byproduct of the healing process! At the core of bounce back, will be the choice of behavioral attributes that will make the difference between successful adaptability and an ever going struggle to cope up with the new ways and developments!

Whether it be work, private lives or the grandeur of business and public life, as we move ahead and out of the current global slow down, Individuals who display a saintly level of patience and perseverance especially when they are occupying leadership positions will be able to thrive individually and put their teams and the businesses on a super fast growth trajectory, sure enough, contextual settings will matter, if a nation is sinking it really doesn’t matter whether your business strategy is a prize wining one or not!  What this singular grain tells us is that, as humans, we will want to move ahead and calibrate our surroundings to the known levels of familiarity and feeling of being secured at the earliest to begin with, which will be rapidly followed by an intense period of observation and social change which will tend to do away with everything and anything that does not serve its purpose in the new systems and designs of work and life that societies and individuals will now begin to adhere to! Whether this works to the help or harm an Individual or a society will largely depend on the intent of the governance model- which way they would want these steps to move- whether to expand and settle to close to earlier expressions of freedom and access or whether they would want to have a restricted and controlled environment for the next 12- 16 months with an aim to go by the maxim citing, “To Err on the side of Caution”!

To put it in another way, businesses that value people and are able to evaluate qualities exhibited, the value systems displayed with fine prudence will be able to hold on to the most prized and coveted Individuals-who  in-turn will play a pivotal role to drive the business ecosystem. If there is a slight error of judgement in evaluating people and their attributes, as businesses emerge from this disruption, the ones’ who have made bad choices with regards to people will suffer even more greatly in times ahead and will end up loosing any advantage that they would have built in the earlier stages as they will no longer be managed by gifted and professional individuals!

Among the Individuals who will be able to steer themselves and all that they lead (whether a business or a community), patience and perseverance will be the two fundamental pillars, which will be worth their value in Gold which they will be able to utilize in the changing times, even as they demand  consistently evolving individuals. These leaders will be able to sustain and manage the tantrums and discord that will come their way through eccentric or sporadic human behaviors and  complicated business environments with ease and confidence which will further propel their cause and ensure that the lives that they influence and lead are aligned to the all important growth mindset!

People who have been natural introverts or calibrated extroverts will be able to tide over the changing dynamics with more ease as compared to extroverts who belong to the sub type of social butterflies-who thrive on meaningless interactions- which are good to see and observe but carry no valuable content or quality of engagement! Needless to say irrespective of what type you belong to, having a thinking and rational mind which anchors on science and common sense will be of prime importance!

This also happens to be from the anchor point of history- that moment in our lives, where across the layers and maze of society, we will witness that two distinct patterns emerge! The first one will be a set wherein Leaders will create more followers and the second one where Leaders will create more Followers- which of these sets becomes more powerful over the other and takes the popular lead will end up deciding the future fabric of your social engagement and the way we are able to move about doing business, and thereby creating our limiting beliefs and new bench marks of societal confirmation biases for the next decade or so! Which one of these approaches is right or better over the other, well largely depend on the contextual settings of the society, what my understanding is that, Evolved and literate societies will create more Leaders and this will provide these societies to emerge rapidly once again as “Thought leaders” and thereby consolidating their dominance around the world as Nations which create and set standards for the other nations to follow!

I will leave you with these  thoughts, so that you can take them  further and reflect on your experiences; possibly devise strategies that align with your Individuality, reality of you and the group that you lead! So that as we emerge in the times ahead, collectively as a society, we are still able to hold on to the promise of togetherness, even as some of us may agree to have more Leaders and yet some of us may agree to have more Followers! The fine line remains, that Humanity must and should prevail in spite and despite of everything and everyone else!

Ciao for now, will be back with another piece soon, until then stay safe, keep your mind anchored with wise thoughts and remember, humor doesn’t harm!

 

 

The story of large shadows.

~ PA ~ Leave a comment

Hey! hope you are fine! Well if you are able to read this now, I presume you have put the worst behind you and are now preparing to make sense of all the chaos and uncertainty that surrounds you and intrudes you through the various intelligent sources that you have- your whatsapp, your google and your network of networked friends and well wishers! Well this piece is to make some sense of the chaos around you and help you to find one way to inspect and make sense of all that is been thrown at you or will be coming your way over the next few weeks, so here we go!

Let me take you back to your childhood, you would have at some point in time, played with candles and studied how they cast shadows and also experimented to scare the daylights out of your friends! As a matter of fact what we are facing today is no different form this seemingly inconsequential episode! You may find this thought to be very simple, certainly it is a simple thought- but simplicity of thoughts does not mean that you discount them or simply brush them off as not been valid! That is the prime fallacy of the conformity bias wherein as a society we have evolved over time where we have started to believe that if ideas and things are not complicated they are not worth it, well actually the fact remains that the converse is more apt and more true! As societies have evolved and as we have evolved through work and education this constant and never ending one upmanship and pursuit to show that “I am better then the other” had laid the foundation to our own detrimental fall in the coming times! This whole pandemic episode is one such example- Well, one may argue that WHO (World Health Organisation) said this and said that, the question is what was your common sense asking you to do?! Possibly many nations wanted at first instance to shut off their borders but didn’t do so, just because they were afraid to not confirm to the global standards and when these global standards turn out to be grave errors of judgement, you get what we have just got served; A pandemic which was purely meaningless and avoidable with unwarranted loss of lives and misery to millions worldwide!

Our approach in the modern day has been about being ever connected in an ever complex society which has laid to an overdrive of dependence- let’s call that over-dependence! This over-dependence on each other works well as long as things are good and pleasant and the tug of war of commerce ebbs and flows as it should- the moment there is additional strain on it and one of the partners feels or thinks that they want to nudge a bit, the whole ecosystem will fail and with it everyone gets hurt! Even before the pandemic, not many may recall, the world economies were struggling to find ways ahead and were attempting to see what best way they would want to have their nations navigated as the next few quarters were starting to look rather more unpredictable! What the pandemic has ended up doing is, it has provided a hard stop to global economies, put them in suspended animation for the initial first few weeks and now, unless there is a measured and calibrated response from all nations in a sequential manner, the results will work in favour of a few and will be counterproductive for few others, which side you will fall into , will largely depend on how self-reliant, robust and intrinsic strength of resources a nation has over the others!

If you were to now extrapolate this aspect to your workplace scenarios you will perhaps understand how these similar dependence value systems would already have played out and will come up as organisations begin to come up with coping strategies and building BCP (Business Continuity Plan) measures which are more robust then the ones that they possibly already have in place! One important thing that businesses would have found through the sudden hard stop would be the plain simple fact – that either they have had misplaced dependence, duplication of processes and unwarranted complexity of chain of command and a fragile span of control! Needless to say, businesses will move swiftly to rectify these aspects even as they commence joining the loose ends and at the same time there will be new design elements evolving with regards to organisation structure and systems which will ensure that, next time such an event unfolds on a global level, and there is a need of another hard stop that will have minimal or negligible impact on their way of work and this will be achieved through only two ways- Investment in the right technological processes and the Right People at the Right Places!

The current events unfolding the world over have exposed, if you may say so the vulnerable aspects of governance, be it at the governmental levels, businesses or even how Individuals manage themselves through a crisis! This vulnerability relates to the long shadows that we talked about as we began  this piece. This vulnerability of the long shadows like in the child’s play comes from ignorance and feeds on fear- fear which is rooted in ignorance and a strong risk averse mindset! The only way to dispel this fear or mitigate it, before it consumes one and all (just as it has during this global pandemic showdown) is to fight the war of ignorance through knowledge and cure the fear of uncertainty by illuminating the hope within each one of us! Unless we are able to lead directed and focused approaches to dispel our ignorance and lack of knowledge and rely to depend on existing confirmations and norms that have worked well in the past for a pleasant tomorrow, we will keep getting surprised from time to time and these surprises at times may not be very pleasant to say the least!

So the point here is, the shadows that play within  your mind, reflect what is lacking and that is the direction where the mind should be lead to in a calibrated and focused manner to seek wisdom and do away with fear of ignorance which allows the shadows to be bigger then the problem or the object by itself! It is this approach alone that can answer many a situations whether that be the routine mundane task at home or the more complex challenge of saving humanity from the grips of a so called pandemic! I call it so called, because as I mentioned earlier, when ignorance is wheeled around the world what we end up getting is not a solution but more fear and ambiguity! When we wheel around the world a focused message of action and hope that’s when there will be enough light to dispel the shadows of ignorance and keep them at bay – behind the light in front of you and that is how it should be always!

Ciao for now! I will leave you with these thoughts for today, will be back soon with another piece and do let know  what next you may want to read here!

 

 

Staying relevant by being future ready.

~ PA ~ Leave a comment

It’s a breezy Saturday, and what better time to unwind and start plotting your bounce-back strategy- the world has been closed for a long time and now it has no other option but to open up and be prepared to face the collateral damage for opening up, because closing up will be far more grave and disastrous by many aspects! But wait, what do you think the world is opening up to? On one hand we have reports of lay-offs, job losses and uncertainties across almost every major sector as I type; across the continents so what is it that you want to get ready for? Where are you heading for a all dressed up when no one is throwing a party in the town! Well this piece is about doing a quick take of what our ecosystems will begin to look like as we start to gather ourselves as individuals and societies and workplaces start to revive and more importantly what is that Individuals must do ( at least what I would suggest) to ensure that the next time this kind of shot comes back paying a visit- you have a better and sane strategy to deal with it rather then staying locked in and in all likely hood getting killed by anxiety and uncertainty (by aggravating your other health problems) then the actual pandemic itself! So let’s roll…..

Whether this pandemic was an accident or an intentional act, we will know for sure in the coming few months from now (which will offset another round of chaos irrespective which way the finding goes); what is important to reflect upon is the fact that across the world- most of the large economies were already feeling intense financial pressures for the last 7-9 months- for varying reasons from regional to global socio-economic equations- the point to note here then is that a financial meltdown was imminent, the pandemic played the role of a catalyst to accelerate the downfall and make it more intense and deep through all the countries that it managed to sneak into! As I did mention in one of my previous articles, when the Art of Distraction is at work- everyone of us has been caught up seeing the stocks fall, the prices go down, jobs being lost- but what we fail to notice (thanks to the directed and opinionated media presence all over the world) is while stocks fell, someone picked the sell off, as people got sick, few companies were already in the race to provide medications- as if they knew it was coming! Well, life has one common thread across irrespective who you are and where you are- that thread is- There is always more then what meets the eye- and well I will leave this contextual build for the article right here- because this is the point where the most pressing question now needs to be answered – What next!- What can an Individual expect and what should an Individual do to remain relevant and future safe in an equally uncertain world that we all are heading into for a few years at least! So let’s unravel the simple solutions to this seemingly complex problem!

Let’s explore a few techniques that as an Individual anyone can and should practice to stay relevant and future proof, no this is not The List, these are few which through my engagement with youngsters and observations, I felt were the most defining and important ones to ensure that Individuals are able to keep riding over the turbulent waves that times ahead will keep sending across to them over and over again like it has been happening for the previous generations as well, the only real challenge being, in the connected world you really don’t know who sneezes and who catches cold that fast!

Stay Authentic: Even as the world media and everyone around you always seems to go ga-ga over “THE PEOPLE” to look up to syndrome- well let me tell you what, they are not telling the world what shit they have been through and what rules were bent or broken to become who they are! Allow fascination to be what it should be uplifting at the most and inspirational at the least and leave it at that! We are around 7.5 Billion across the world and if even Twins are different psychologically , there must be a good reason why nature would have wanted to us to evolve the way we did by retaining a strong sense of individuality read authenticity which is  deep rooted to the concept of The INDIVIDUAL SELF! and reflects inwards like a eternal internal reflection! Being Authentic begins with A refined sense of awareness about oneself and everything and everyone around you. It also involves the ability to be assertive about Who You are and wanting to be Who You are irrespective of the social confirmation biases and all the pressures and temptations of the modern world! Easier said then done- sure it is – but this is the first and foundational step to keep yourself relevant always and for all times ahead!

Define your unique skill: This has to be better then I can make cup cakes or I can sing or I can drive, This has to sound like, I am that Ace Pilot that you always wanted to fly with, or that Surgeon you can trust for your open heart surgery or that scientists you can count on to decipher scientific jargon and provide solutions to perplexing problems, that teacher who inspires and motivates that co-worker who creates a legacy of either a process or work or  technical know-how that becomes the gold standard for doing what people do! This is the second step, once you have learnt to be authentic about yourself, this will come naturally to you effortlessly , because once you have known who are, you will make no mistake in deciphering What you can set out for! You may also want to access my other article on this subject here.

Define Success: As trivial as it may seem, but this is the key to ensure that you sustain your journey and efforts and don’t get burned out or blown away because of exhaustion, not knowing when to stop or falling into the never ending trap of human greed which comes in coveralls of almost anything that you can think of- Being the Best, being The biggest, being the largest, being the xyz… well don’t confuse this with being or not being ambitious- I mean once you know who you are and what you are the you ought to know what is that you can achieve hence these statements of “Being xyz in front of the world” simply don’t hold a chance to come back haunting to you and distracting you into another level of complication! Knowing what success implies to you as an individual will only come through once you have completed the first two steps of knowing yourself and what your intrinsic skill is!

Chart your Course: To reach the success that you have defined needless, to say you will have to plan the road trip and chart a course, importantly because this is about “you” You alone will be able to select and select options through trials and error for there will simply not be an template that will fit your requirement as long as your definition of your authenticity, skills and success are unique! We all may be similar in terms of abilities as human beings on the broader subset of things, however when it comes to deploying ingenuity and innovation, that is where the great differentiation happens and this alone is the ever dynamic action point that keeps you either on track to your definitions or steers you away from your pursuits when your thinking mind starts to waver in face of worldly compulsions and confirmation biases! This stage happens to be the real test of time and for someone to walk through this path and keep walking on this path it is a constant battle of choosing and letting go of opportunities that life presents every moment- those which resonate with you and help you stay on course will blend in perfectly and those that don’t help you will (if acquired) start to create dissonance and lead to a drag even as you strive to keep the forward momentum! Knowing when to rest, when to divert, when to halt (for the moment- practice the pause!) and when to race ahead are all the secrets and skills that need to be learnt and applied on the go- how well they blend in or not makes your journey then either smooth or that bit turbulent!

Be a niche: Whatever you may want to choose, finally this is the mantra that you need to know well, you will have to create a niche – an unique place for being who you are by doing what you choose to do, like I said in the beginning, you may want to be that Ace Pilot or that Brave officer- The adjectives used here are intentional for they define the pursuit of the niche that you would have gone for and this makes you simply indispensable and in fact as time progresses this value goes on increasing evermore for the simple reason that this niche that you choose to hold becomes a perfected and mastered art form- which can be possibly copied and replicated but never will anyone else be able to master it to perfection and execute it precisely like you can and these two are the unfailing hallmarks of enduring success no matter what is the niche that you choose to build for yourself!

Well I will leave it here for you to perhaps add a few more foundation attributes to carve your future ready better version, given the limitation of a blog, I will put a stop to my thoughts here for now! No matter what you add to the list and how you decide to follow and carve out your pursuits, the golden success for Life’s pursuits is , “Always keep things simple, the moment you see complexity growing- you know at once this is a trap wherein a lot of people are trying to drive home a point by representing something that is not needed and keeping away what is much needed! Well, keep thinking around this and I will be back soon with another article!

Ciao for now, stay safe and stay connected!

Leadership in Crisis OR Crisis in Leadership-what are you living through?

~ PA ~ Leave a comment

Over the last two weeks, virtually everyone around seems to have been coming up with the governments, health care workers could be doing better, what did go well, and what was amiss- The only issue I have with this space is irrespective of whether people are praising their authorities of slaying them on the social media for being incompetent, the essence lies in how much does one really know about whats happening behind the scene- I mean how can anyone see a news clip or a media byte for a few minutes and then decide that this is what must be happening and come to a conclusion that we are all fine or we are all but certainly doomed! Well this is exactly what happens when you are experiencing either a situation wherein it is either about “Leadership in Crises” or “Crisis in Leadership”  and that’s making its presence felt through the society that you are a part of and this short piece is just trying to make sense of this! Of course yes, I am not going to be taking names of leaders or nations here, so that I don’t end up placing prejudices in your mind- like it always has been I would want you to decide and take a view of what makes sense to you and in way that goes on to serve you by enhancing your understanding of the developments around you!

When disasters strike they often come with shock and awe, well that’s the case with major sudden natural disasters like flash floods, earthquakes and tornadoes which seem to just appear and disappear on their own terms leaving a path of destruction behind them. It is a similar situation when man-made disasters strike humanity- like mass shootings, terrorist events etc unfold. The  real story begins the moment after the unthinkable happens! It becomes apparent quickly with ample clarity what kind of script is being played out to the world- we will now begin the instance wherein “Crisis in Leadership” begins to unfold. 

Of the many manifestations that are possible, Crisis is Leadership is always earmarked by a deafening silence and inertia in the initial stages. This is the moment wherein the proverbial throat runs dry and the leaders are left to the mercy of their critics for having failed to act/ or rather react in a specific manner to an event- which normally is derived from the majoritarian societal conformity bias! This initial step if not checked in- not only unleashes a chain reaction of ever increasing complications and problems but also creates a powerful distraction in which the real challenge (the event that would have occurred) is all but made secondary and the efficacy and the style of the leadership start to become the talk of the town and thereby begins a never ending bickering game which goes on and one as long as some other powerful stories tend to come up and overshadow these events and narratives!

The next indication of Crisis in Leadership comes when people speak irrelevant, nonsense, mistime the content or begin to contradict each other from the adjacent windows of the same are of operation! You may have by now witnessed examples of politicians like Governors of State and other task force members who have been entrusted with fighting away this virus come up and say things which were completely unwarranted for and make no real contribution towards the progress of attacking the virus and saving  lives- rather, a lot of their rant would have been talking about what they have been doing, trying to do and are hopeful of what they will be able to do rather then just stating the facts like- This is what had happened, this is what we did to fix it and this is what we have planned for tomorrow because this is what we expect! Well needless to say, it is instances like there that even turn disasters into fodder for news channels and media to utilize the moment for their fame to glory for showing how dumb a particular individual was- well as a matter of fact they never wait another second to do a rethink- I mean; wait why would this person behave the way he is doing so- he isn’t that dumb really? had he been done so dumb- he wouldn’t reached where he is now – A position of power and control to dictate terms through a crisis! So whats the missing part?! Well we will get to this bit once we have seen some other examples of how things are really done and what Leadership in Crisis really looks and feel like!

Unlike the above two manifestations (certainly there could be many more- given this is a blog, trying to keep it a bit truncated), when one sees Leadership in action through a Crisis- The whole equation changes dramatically! The very first manifestation of Leadership in control through a crisis is visible by the knowing “who is the face of the leadership”. As long as the face has enough depth in terms of credibility, acceptance, appreciation and connect with the audience in concern, rest assured the masses are at once assured that things are in control and you will find that people are ready to agree, abide and go ahead with the decisions taken by this type of a leader. The second important aspect here, which must be read together with the first point is that the quality, swiftness, clarity and transparency of the decisions and the rationale also are required to go hand in hand along with the face of the leadership. You may have a very pleasing face but if the quality of the following decisions and the content falls through, you will possibly end up finding a new face before you find answers to the pressing challenges at hand!

Effective leadership through crisis is almost and always accompanied by a sustained and ongoing communication dissemination in a measured manner wherein the communication reaches where it should and provides ample clarity about what is expected form the received of that message- like does the person need to take some action, or just be ready for the next instruction or it could be about being provided with details on the progress that has been and what the outcomes seem like over the next few days or weeks!

Leadership in Crisis may be aggressive or may be passive in terms of style harnessed by the leader in question, but unless it is proved to effective through its presence and through its actions; all purpose risks being  eventually lost and can easily slip into the depths of becoming another case of study of Crisis in Leadership!

I will leave you with your thoughts now, see around you depending on where you are on the planet and observe what is that you are witnessing- at the government level, at your office level- what do you see around you- Leaders managing the Crisis or Crisis being complicated further by the Leaders who have been entrusted to steer the ship!

Ciao for now, I will be back soon with another article, until then navigate well, stay safe and if you are locked down, stay in and let your mind wander with thoughts that empower you and help you deciphering some hidden mysteries available in your plain sight! By the way – What type of a Leader are you- what do you think!

 

Dealing with (Mis)Information Warfare.

~ PA ~ 1 Comment

Never before has it been more important to check- cross check and re-check everything that gets played on to the television set, the channels that you subscribe to, the search results that come to serve you and not to mention the endless, forwards, messages and what have you! This piece is about trying to make some sense of the information or rather misinformation warfare in which we get drawn day in and day out at times knowingly and other times unknowingly when we tend to forward that last message on whatsapp without bothering to check if the content made any sense to begin with! So let’s try and unravel what really is going on here!

The later part of the last century, was rightly known as the Information Age- If one had the right information at the right time it gave the person/ business or the government of the day phenomenal advantage to lead and race ahead no matter what the subject would have been- whether it was about path breaking research, or best practices adopted over factory floors, or it was about business or governance strategies- You name it and you will find that the last 50 years has always been about “The Best way” of doing things, “getting things done”, “being the best”, individually or collectively by harnessing the power of Information. Till this point it was a linear fight for supremacy – Whoever had the right information at the right time would be the winner, but with technology and the dawn of the digital age- information became available  at amazing speeds simultaneously across the world and there was never a question of any lag or delay and then it started to boil down to who had the first movers advantage, who got ahead first, how fast and what tools and resources were made available for them to make that rapid progress. Well even this was fair, considering you give the whole world community the same information at the same time and then it boils down to whoever has the maximum matter and money to spend and build on an idea! The real drama unfolds now, once people saw that information based challenges are becoming accessible and rapid progress is possible and the concept of  dominance on sectors/ ideas and approaches to lives problems is beginning to get into the shredders, the real game got started – the game of information dominance through spread of misinformation! This is how we have, according to me ushered in the age of misinformation- The age of Information Warfare- A testimony to Human Dominance and never ending Greed for power (all types) and Opulence!

This age of Information warfare thrives on spreading information which makes sense, no sense and cryptic sense- this is done intentionally to divert, distract and keep competitors and people observing you loose their way and get entangled into a information mess in which they remain entangled and by the time they do come out of it- you would have probably achieved your objectives and then it really doesn’t matter whether they have access to the earlier original content or not- because that has become contextually irrelevant!

This new warfare front made possible thanks to the digital breakthroughs that we have collectively been able to make as humanity has proven far dangerous then any nuclear weapons and weapons of mass destruction! The misinformation business is responsible for almost everything that you see around- on the day to day basis- you would have come across commercials (with the small * of terms and conditions – which is next to invisible) claiming and suggesting things which are out rightly stupid, dangerous and rarely at time fatal- but as they say- the small little invisible * offers protection and the the petitions are always urged to use their collection and individual wisdom-which by itself is a challenge as that is a fast depleting asset! When things do get ugly as usually they do- you will generally have vested interest groups within nations/ communities and across nations who can collectively get into the role of spreading information in a calibrated,weighed manner to do a sinister loop and complete it’s objectives by unleashing public unrest/ strikes/ law and order situations and by the time this is all done the originator and the communication and the real essence behind the malafide act is all but cluttered into an ambiguity of trails, reports and reasons- which often heads no where and then the world is ready for another episode all over again! History is replete with examples when things have become really bad and this ability to spread directed misinformation has at times won wars at the right side of the battle and at times has ended up doing more damage to society at large! So when we know Mis-Information is as deadly as it gets to be- why do we thrive and allow it to propagate- why does it even get a hold?

The answers lie in the fabric of humanity itself- Human societies have long been far away from idealistic settings- there is a rampant inequality within societies, within different segments of a society or even within communities and not to forget the inequalities among nations and blocks of nations! Inequality that transcends all metrics normally considered for determining what should be the definition of Equality!  Inequality manifests in different ways, it could be the inequality between the rich and poor (monetary inequality), inequality of opportunities, inequality of liberty and so on and so fort. The most important trigger comes from the Inequality of opportunity for World Dominance through governance and business. This is by far the most dangerous and the most sinister of all the different malaise of modern societies and has caused more harm then good to each and everyone of us! You may be thinking this has to do with only the intelligence community and the governments- no – this has everything to do with each one of us- as misinformation gets fed into minds which are not that good at checking facts from fiction- the results and consequences often turn deadly and dangerous! So now we know that there is a problem- how do we deal with it! Well read on…

“Practice the Pause” a technique told by many management teachers, the next time you get a piece of information and decide to do anything- absolutely anything with it- think what it is- check from where it is coning- think what is is asking you to do and think about the impact that you may individual end up creating by virtue of who you are- and whether that is needed or not! There will be times when the best thing to do would be nothing! There will be yet another times when you may have to ignore/delete the message and then there will be some other times still when you need to flag the message and the content off to relevant people in time so that disasters are avoided well in time! The challenge though remains to perform any of these actions, first and foremost you must have a thinking mind – irrespective of how intelligent you are or not- doesn’t matter-what does matter is whether you have the ability to sieve through the content and weigh it against common-sense, science and facts of the world! One more golden rule is what doesn’t serve the best and larger good of humanity doesn’t need to be there- If any message that you are to pass on – irrespective of what the source and whatever it is- If it doesn’t help anyone and ends up having more anxiety and anguish to even person then that message is not worth it- might as well bury it as soon as it reaches you!

We live in an age where access to information is a sure ticket to success and hence the converse also hold true- access to misinformation can spell untold misery and chaos at times damaging individuals and at times communities and nations as a whole! The certain way to move around this in-your-face- covert enemy of mis-information is to develop filters through wisdom and knowledge and apply ample common sense to all that you receive- without the screen of prejudice and develop a way to weight the content of information in its totality and then take a call whether it serves or deserves its existence! This kind of mindful approach to content when repeated over and over again will ensure the damages caused by misinformation campaigns world over is as minimal as possible!

I will leave you here with these thought, grab your cup, check your whatsapp messages and think well before you forward the next message! Think- Is it really worth It- Does it add value to the receiver or to you as a sender of the message! If it does go ahead, if it doesn’t delete that crap!

Ciao for now, will catch up soon with another article!

 

Stretched to the breaking point.

~ PA ~ Leave a comment

As kids we have always played around with elastic materials in whatever form and shape we may have got them and for whatever different school and college projects that we would have needed them for- and certainly a we start to work to tie up loose papers and materials lying around our work desks and places which required to be clutter free! This article is about having a quick sneak peek into what is so fascinating about “the stretch” and when does too much become too much and what does it look like at the point just away from the snap! I am sure we can together learn a lot and apply to ourselves from the humbles elastic materials that lie strewn across our homes and offices- although lifeless, full and complete of life lessons! So let’s roll on…

The humble rubber band- the lifeline of many modern day households has a unique and enviable place in our day to day lives! What makes the rubber band special is not it’s ability to stretch but rather being able to surprise us from time to time by stretching when we think it can’t stretch any further and snapping away when it could have easily done it’s job! Well, what’s actually happening here is related to the quality of elasticity, the quality of the material and the number of times it has been used over and over again. Any physicists will tell you, for that matter even our high school grade physics lesson can explain you on this front- When the material being used is moderately fresh/ new the ability to remain elastic often is fantastic and it is these new/ infrequently used rubber bands that go on to help us with our most difficult tasks of tying up and looping up things, similarly as they get used and used- material fatigue sets in and the rubber/polymer molecules are no longer able to go back to their original state as much as they were going earlier and that further impacts that their ability to flex further and demonstrate strength- which results into those untimely snaps to our utter disappointment! So what’s the parallel here to our lives? Well don’t you see- the words were all over written earlier and yes, you too would have either used them or these were used to describe your attributes! 

Human mind is pretty much like an elastomer- elastic polymer- we can flex our minds as we require and this ability to flex makes us who we are- social beings.The flexing human mind has been the foundation on which societies and social order has got built and developed over the years and through the centuries! However,like the rubber band, our mind too has its own limitations with regards to it’s intrinsic ability to flex and regain shape and construct- read shape as in the  continuing ability to display intelligence and wisdom. Minds which show a formidable dexterity to seemingly keep on flexing irrespective of the age of a person are a true miracle. Normally ability to flex- displaying how much potential one may have to undertake risks and explore the new limits of humanity will diminishing with age – As age progresses the natural systems will ensure that flexing gets controlled and people become naturally risk averse- this is a hardwired switch through our evolution which was meant to keep us safe from formidable dangers of the bygone eras. But there are these isolated and few sparsely strewn human minds which seem to show no sign of stopping or reducing their limit of flexing and the conversely their ability to take risks and keep on pushing the boundaries of human exploration and human intellect further each and every time they encounter a intellectual challenge- These wonder minds are those of the modern day explorers, innovators, writers, specialists from every field of science and technology that you can possibly think of – These are the people who know how to harness this unique ability of the human mind to flex and yet be itself on an ongoing basis by using some basic techniques- albeit- knowingly or unknowingly! So what are these unique techniques which can help your mind also to flex like those of these geniuses- well read on!

Just as the material quality of the rubber band is critical in defining how many times it can flex before it finally snaps- the human mind also depends on multiple physiological, biochemical, physical and emotional inputs to arrive at its levels of comfort and discomfort which further go on to deciding how much risk a particular mind is ready to go ahead with! This is perhaps why, no two people are ever likely to come up with an exactly same approach and solution to a problem that they are presented with a problem- even if they both provide the right solution there will be always a difference in the approach to solving the problem and this is what makes us either among the 80% of the general population or makes us fall in the elite group of the remaining 20%. Once human mind is nourished with the right nutrients, few as basic as food, healthy upbringing and getting access to a value setting which is more compassionate and value driven to offer and to provide rather then accumulate and receive- the human mind is almost ready to demonstrate some amazing ability to flex and flex real good to provide cutting edge solutions to make life easier for the individual and the society as well!

A well nourished mind- through food and upbringing is a formidable instrument-an instrument that allows us to expand our cognitive faculties and race ahead with our imaginations- both of which are absolutely necessary to create a new world and address the ever pressing challenges that the modern day world keeps throwing us at!

In scenarios wherein the mind is failed either through nourishment or through other aspects like upbringing or societal confirmation biases or limited opportunities- it looses a great deal of it’s intrinsic ability to flex and when situations arise (as they most certainly will) this failing ability of the mind to flex in an appropriate manner leads to societal collapse either by virtue of a laid back response system and complete inability to flex or a overzealous response which ends up creating more chaos and ambiguity and puts up the entire frame work of the society at a greater risk with no one from the group knowing when to stop or where to stop what has been started!  One good example here could be of a revolution and anarchy- revolution is a proof of powerful minds thinking alike for a specific outcome and knowing when to halt as the outcome has been achieved- all this being achieved by flexing and contracting at different points through the revolution until the end goal is achieved. This is controlled, planned and efficient which works on collaborative strategies and ensures that individual minds are rested and nourished as the long path is traversed to reach the final destination! When we look at anarchy the loose free for all beyond control flex of collective minds all working (mostly out of sync) and to different objectives which overlap or counteract each others’ ends up defeating and ending the limited flex ability that individual minds have in no time and once it is met with powerful and planned counter narratives these anarchic minds come down crashing like a pack of cards! In this world where minds are pitted against mind to win battles day in and day out- it is the unfailing dexterity, endurance and magic of flexing of a nourished mind which will always hold an upper hand no matter what the battle is about or how big the challenge may seem to be!

The human mind also has this innate ability to signal when it is about to give up- whether it is about the powerful human mind which has been flexing all good for so many years or it is about that mind which is a recluse and averse to flexing and will do so only when there is no alternative left- the human mind will at some point in time or for some aspect fail- certainly it will and these failures are those mistakes which then in proportionality of the mistake determine how bad and how steep the fall is! Like any good machine, the human mind provides alarms- there will signs of fatigue- wherein you will simply find it difficult to come up with solutions ideas, newness and ability to think and collaborate with some fresh approach and outlook for old problems or the seemingly minor new problems assume demonic perceptions in the window frame of your mind! Another indicator would be the increasing tendency of not wanting to take up the challenge and seeing if avoidance is working- surely there will be and there are a few battles that have to be won by not fighting one, bit whether this translates into a total avoidance strategy is something that one must guard about carefully- this in the long run becomes severely counterproductive as it tends to rob away all and any risk taking abilities that a mind may have developed in a flash! Finally after nourishment, lethargy, it is the impact of repetition and societal indifference! Every time a wise mind is made to do mundane and routine things which make some or no impact on the society and the contribution is at the most taken to be granted automatically the human mind looses and start to throw away its creative facets of being ingenious and with that goes away a considerable amount of ability to flex and flex at the right time and for the right reason! As societies tend to become more and more conformists, listening to that one person, one value, one goal and one aim- we end up creating and becoming  low-end unthinking human machines which loose not only the ability to lead and crate or innovate but also end up doing dis service to our own self the very essence of who each one of us as an  Individual is!

The health of your individual mind is something that each one of us can take care of must- mental wellness, mental health is the very foundation on which modern day societies stand! It is not to be confused with intelligence or wisdom- that is the content part of it- unless the storage device is properly wired and functioning no matter what you throw into it- you know well enough if the processor is at fault you will end up getting more garbled and ambiguous data out of it!

A mind in harmony, at peace, content, driven and directed with access to nourishment and a conducive environment is the key to the happiness of societies the world over! many such mind are then able to guide societies and such awakened societies are able to direct nations and the world eventually!  Take a pause today and do think  how good  you have been at flexing back and forth and how has that helped or harmed you- know what to hold on to and know what to throw away- A healthy mind is the one which has no boundaries, has no bondage and has no fear and has courage but no arrogance. It is about achieving a sublime stage of being aware minute to minute about all that’s around you and within you and when you have reached these magical proportions of control and dexterity- you are ready to take upon the world and its challenges!

I leave you here with these thoughts, its a lovely Sunday- An Easter Sunday- Have a Blessed Easter Everyone! and I will be back soon with another article! Until then bye and stay wise, stay safe and don’t get killed! 

Fogging out the re-calibration dilemma.

~ PA ~ Leave a comment

As communities come together in their won way to assess the extent of damage and start to pick up the pieces and look forward to re-build, a very important question which will be playing on almost everyone’s’ mind- right from the governments to the business tycoons to the ordinary person on the street who awaits the opening of a retail store so that the next pay check can be collected is “How do we now know something different about all that we always thought we knew!” and what do we do about it and how do we move things ahead from here! Well this short piece is about skimming through these dimensions and possibly decipher how things may play out as humanity emerges out of the shadows of a global melt down! So here we go!

Hopefully governments across the world by now have learned a valuable lesson that as the old saying in India goes- “Health is the only real Wealth” and unless nations and societies do not  makes a serious effort to invest adequately and proportionally to ensure wellness and health of its citizens, no matter how many nuclear bombs and missiles they have in their arsenal or how many billions of dollars or gold they have to throw to the world- all of this will become meaningless in a wink as it happened now! This time is a great opportunity for nations to reset their priorities towards investment in healthcare and developing societies and communities which are more healthy! The choice is clear; either governments incentivize building healthy living and working habits so that investment in hospitals is reduced or continue with the age old unhealthy habits and then spend billions and billions to build hospitals and pharma reteach and this then goes on endlessly like a never ending game of cat and mouse waiting for the next mistake to happen and then that allows all hell to break loose all over again!

Business and the big bad world of corporate rat race– well, I doubt if this aspect of human society will ever learn anything from what is unfolding- we may end up seeing more dumb start ups that will go on to sell and live at the expense of why continuing social distancing is the way ahead and why remote working is The way of Working and so on and so forth! If this nonsense s is not checked and put in place- The world will end up having more mentally sick people then the number of threatening viruses you can think of coming from the Corona family! It will do the world a lot good, if for one time businesses become a little more humanistic and develop and build ways of working which resonate with general wellness and create more space and value wherein roles and responsibility are tailored and made to benefit not only the business objectives but also live on to enrich the lives of the people involved in creating those activities! The pandemic has taught one major lesson- A global melt down scenario- in whatever form it comes- doesn’t and will never care if you are rich or poor- these events are great levelers- they will reset everything to a point and from there is a great opportunity for all societies and businesses either to build a more inclusive and human society which is more sensible and purpose driven or loop back to old capitalist and greedy way of driving the things- again furthering the proverbial “rat race” and “neck throat competition” philosophies which will end up looking so falsified and hollow even to begin thinking about in today’s; altered world scenario!

Individuals, depending on how the time of lock down was used or abused will emerge as their better or worse version when they hit the deck to work! Likewise their offices would have assessed and gauged their absence and work through the physical absence in terms of effectiveness and critical contribution; needless to say- there will calls taken and adjustments done! So if you have been one of those people who have been binge eating endlessly dipping into the tub of popcorn or chicken fingers and blessed with an endless supply of booze, well you know what- your long party may just come to an abrupt unpleasant end! On the other extreme end of the spectrum, if you have been one of those silent warriors who has been pushing through all the odds and have helped your client, got that payment and ensured you have stayed on top of your game irrespective of the odds of bad signals, bad support and challenges galore- you may have just helped yourself by staying relevant and by ensuring you have indeed been an asset when it mattered the  most! If you are anywhere between these extreme ends of the spectrum- one end of callousness and other end of being prompt and proactive- well depending on what kind of sector you work in and what is the extent of human value and dependence your sector has you will ether sail through or end up drowning!

Businesses that display a more humanistic approach and be more inclusive, giving and caring will have a greater advantage in times ahead, needless to say those who showed their ugly side and used this as garb to seek undue advantage wither by sacking people or reducing their payout will get their karma back in time – sooner then later and they will to realize that! More importantly however the centre of focus will be the Individual- What the lock down and work through isolation has done to people and how they have coped with either to emerge as strong as before or have metamorphosed themselves into something else for good or worse will also play a big role in either ensuring that their role in the larger game of an organisation survives to get more star attention or they simply vanish off the corporate radar for good- owing to their own inability to cope with the altered work environment! 

Individuals who have been wise to use their time to invest in themselves, will no doubt be rewarded more then anyone else, for it is through their detailed introspection and realizing the depths of their own self they will be able to contribute further and add innovatvely to the new changed world order either by being part of the government, business  or simply by being who they are it is these wonderful people who will set the tone for the next decade and beyond– For a change this will have nothing to do with opulence but everything to do with humanity- The ability of being able to sense and respond to the changed realities of the world in a more human way! 

These, I feel are the ways that the reset will play out across the world at time subtly and at other times in a more direct manner- but rest assured the re-calibration will happen and will be clear and vivid based on priorities set by individuals, businesses and governments who decide to move societies and nations in a direction aligned to their national priorities- the only silver lining being for a change people and humanity will be at the core of these strategies – beginning with global access to health and wellness and going further and beyond! 

I will leave you here, at peace with your isolation and hope you emerge stronger, wiser and more ready then ever so that as the dawn ushers in you know exactly what you are going to do next! Ciao for now, will be back soon with another article!

 

Re-connecting post isolation.

~ PA ~ Leave a comment

Irrespective of what is being played out now, it is important at the same time to be focused on whats lurking over the horizon, surely enough we must survive for being able to reach the horizon and touch the skies once again! Having said that, it will also be equally important to assess the state in which we reach the horizon-which holds the promise of tomorrow! Whether we reach there bruised and hurt physically or mentally or both will go a long way in deciphering what we end up doing once we are out of this storm! 

On the macro level as governments and organisations/ businesses that drive global narratives will stand to benefit the most from the current scenarios- Unlike ever before citizens have given unquestionable control and authority to their respective governments to mitigate and overcome the health crisis- nothing wrong with this- the real challenge will be once the crisis is over- how many of these governments will be happy to contract back to their earlier self and be okay with unleashing lesser power? Power as everyone knows is undoubtedly a great intoxicator- once you are used to getting high on power/authority and enhanced span of control- the ease and acceptability to go back to your lesser self- is almost improbable- in few nations across the world this will put considerable stress and political dynamics will begin to get altered even before people realise it! (People will be too busy to try to reboot their lives and survive the newer existential challenges and in the meantime these political deliberations will leave them more short changed then ever before- No sooner people figure out and make good with their new normal- whatever that may be- and they bonce back, they will again compelled to rise up and express their displeasure on the changed or altered political arrangements and this will be seen and played out as unrest’s/ protests/ strikes and legal movements the world over- some at national level and yet many on state and local governance levels!

Business firms will play their part to build strong narratives to push ahead new categories ( read old wine, re-packaged for the nth time in a new bottle) across their products and services which will promise to help individuals to have good health at all times and enable them to fight well and get some advantage (with regards to the use of their product/service) to overcome the next pandemic onslaught! This trend will be used by core sectors in the space of food, travel, wellness, healthcare,FMCG, and every other business that has a direct connect with an individual customer and has the ability to develop a powerful narrative to bring about altered behaviors to accelerate the acceptance of their product/service offerings (read global MNCs here). Even as the world of politics and business try to navigate and seek their comfort zone; Individuals – that is you and I will also be waging another war- literally day in and day out and this will be a war with ourselves to understand and set new levels (high or low- will again depend) to interact and communicate with people around us!

Whether it is the office space or a general walk into a grocery store- staying isolated would have done considerable damage to ones’ ability to communicate (no I am not suggesting we would have forgotten to speak or write), there will be in general a dissonance when it comes to choice of words being used while communicating and also the levels of interpretation (which will be at an all time low- especially if you have not connected with the individual during the isolation period!). These aspects even though may seem trivial are essentially the backbone of a connected workplace no matter where you work or whether you have your own business! Workplaces will require to have a planned unlocking of their offices- The interventions to make people begin to talk to each other to seek a level of re-engagement comfort will be critical to assess the business success of organisations especially in cases where teams are involved to deliver services and products! Businesses that practice formal team re-engagement and communication strategies and interventions will eventually have an extra edge and individuals from such teams will seem to be more in control of their daily activities over others, who do not get a chance to re-orient themselves or re-align themselves! Sectors which traditionally have been using large teams to rely on their success – like hospitality, aviation will do exceedingly well in the times ahead- since individuals in these teams have an innate and trained approach to deal with chaos, ambiguity and a formidable ability to bounce back in the shortest possible time! It will be these ordinary individuals who are so good at creating extraordinary magic through their work, who will be at the centre stage of ensuring their companies race ahead and turn around much rapidly then the others!

When it comes to the confines of Individual spaces- this extended isolation in few cases would have helped people realise their own value and perhaps that would have done a big reset to their individual priorities – in simple terms, it will all be about- how they want to spend their time, how much they want to speak going ahead, how much are they going to be listening in times ahead- again small tweaks for an individual but these will create an impact, as these developments resonate with their altered behaviors which in turn will engage with colleagues and others who too would have undergone a similar level of metamorphosis! This is where, new norms will be established, this is that space where new rituals will get created- if the good old handshake before and after that crucial sales meeting has been checked off- it will surely be replaced by something and it will be these new norms, and the ability to adapt to the new ways of working that will define how successful individuals end up becoming in the new altered reality of work-life!

The best part is, there is nothing right and wrong about all the changes and adjustments that the world will see unfold at micro and macro levels- the crux of the matter here is- as these changes impact us as individuals – what we do about those new realities and how we react and adopt them will go a long way in determining if this turbulence in our journey of life has helped us or harmed us! As human beings we have survived and who knows- the largest part of human evolution is undocumented and unknown- It’s quite possible that we have faced and overcome far greater threats then the current one and there’s no doubt that the current threat will be eventually a new normal and it’s just a matter of time!

All in all, I must say, I am pretty excited to see the drama unfold as humanity comes back together and connects even as few Individuals tend to remain in perpetual isolation deep within or refuse to move away from the Lockdown because they have possibly got locked-in to themselves!

I will leave you here, and hope you use this time that you have got to tweak your individual strategies and get ready to face another chapter that life throws at us, post this isolation! 

Ciao for now and will be back soon with another piece! At Simplifylives we are helping Individuals and organisations plan their re-connect strategies, if you think you need help, feel free to reach us at parimal.aluri@simplifylives.com and rest assured we can partner and ensure your journey post isolation is fun and helps you re-gain control faster!

 

 

The dangers of misplaced narratives.

~ PA ~ 4 Comments

If you think or rather want to continue to think that “We’re in this together” and “Together we will prevail”, are great things that seem to inspire each one of us- Well, think again, these statements look great, the only problem that I have with them is, dude, I did not sign up for any of this shit! I would have rather joined a UN coalition force to rain down a barrage of bullets on the bad people or signed up for the olive green uniform for my country but to get drawn into a global narrative that is being literally shoved down my throat and placed in front of my face by trying to tell me that I need to contribute and be a part on this- so called war against a virus! I mean, wait a minute, have we really lost it!? A war against a virus, I mean really?! Take a pause and think about it (since you would be either in a quarantine or a lock down), how come one  gets coerced  to contribute to  alter something about which neither anyone has complete  facts- the How, Why and What of it and neither the solution to it!- neither you are a biologist, chemist or a molecular scientist- so what’s really going on with all these forceful patriotic narratives, the clapping, banging, singing all over the world- what’s really happening! Well this is what is called as the “War of the narratives” and this is something that every nation wages at some or the other time, the only difference being this time, all of them are doing it, at one go for one singular narrative- The Pandemic!

History is replete with examples wherein narratives have been created to drive select agendas of individuals who have been able to harness power, position or both and lead societies, nations to the gates of hell! So why is it that even when people, who are generally well educated, aware and have a thinking mind fall into the trap of these gimmicks and symbolism of false narratives? The answer lies in the qualities that I enlisted! Literacy, Awareness and Mind never help when literacy is not equated and filtered through education, awareness is built on prejudice and pre-preemptive assumptions and people even after having a mind, decide to lock and kept it away!

Misplaced narratives are perhaps the greatest invention of human mind! It is no surprise that most of the times they have been used to push through agendas which normally would have not gone through! So why do have them in the first place? Well, go back to history! Each time global communities- whether they be nations or regions have stalled and the governing agencies (elected governments, dictators and whatever fits into this systems that rules over the masses!) have hit a trim level with regards to any vital metric of the society that they govern, it has almost always ended up giving birth to powerful narratives- which essentially were a distraction created for the masses more then anything else! What these narratives almost always did was to lead people in a directed way of seeing at problems or thinking in a particular manner which reinforces the decisions made by the governing agencies! If we go back to the times when the great world wars were fought- you will notice a singular trend- every action that was taken even from the beginning of each of the wars was to do something with a powerful narrative by an individual or group of individuals who had come up with a clever strategy to communicate what served their purpose- to an extent that millions of people- whether soldiers or otherwise felt it a patriotic obligation to get in harms way (especially when a few of those countries were least impacted directly at a time when limited escalation broke out!) Consider Vietnam- the much famed theater of war from where US had to move back and was also the reason why powerful counter narratives were made in way of movies and films to keep sending the positive messages around the war to the general public! Truth certainly comes out, but if it gets mistimed- it looses its essence! This fact is being used and abused by people who govern and believe in creating false narratives!

In our current case, no government sounded off alarms about the deadly contagion that the virus is in the beginning, but as they realized that mistakes were costly- the narrative changed from the governments accepting accountability and responsibility- to telling citizens what to do and enforce a lock down. The lock down in nations where the virus was more aggressive ensured that those who were sick were more or less written off and had no chance of waging a come back as the system was reduced to choose between people when it comes to who lives and who doesn’t- Inhuman it seems and it certainly is- the worry here though is not that world wide health systems can’t cope with this kind of deluge of  sick people- The fact here remains that governments watched every our and every day as the things began to spiral off and decided to get active only when it started to suit their objectives- again not by- being honest and truthful of the omissions and mistakes, but rather by creating false narratives and putting the onus on people for their own life- The over all feeling across the world based on what governments are telling their citizens is “Well, we have a problem and you can alone ensure you are safe if you do a, b, c and If you don’t do this, well I cant guarantee you anything!”

Misplaced narratives work extremely well to serve political and strategic points for governments but in the long run they ruin and completely break down the communication and trust within the social frameworks and end of the day, more often then not end up reducing citizens to some crazy “Citizen ID no XXX”. That’s about it- eventually this is where we all will be heading to and this is what will remain as the reflection of the nation that we belong to . This one number will define how high and farther we get within the context of the society we live in. So you may want to ask me now, if “misplaced narratives” are so bad and dangerous why are they allowed and how do they get a foothold in the first place?

You will be surprised to learn, that individually each one of us and collectively as a society we ourselves are to blame for the extent of false/misplaced narratives we are ready to buy into and agree to! Yes, this is very similar to herd mentality and the overbearing need to comply with “social conformity bias” to be accepted as part of society and not be seen as an outlier or oddity who can be taken out/ ejected depending on what type of society you are going about in! The reason why these things get a foothold is surprisingly our “intellectual inertia” a behavioral attribute wherein we perhaps know what we are witnessing is against established logic and normal universal principles of humanity, yet we decide to do nothing about it- nor say, nor act and well this inaction serves as acceptance in the scheme of things  and misplaced narratives start to rule! Remember Hitler- one person who made millions believe that killing innocent people from a specific community was their greatest duty of service to their nation” well, yes- this is what it is and this is how it can get played out from a worst case scenario point of view- An Individuals delusional thinking and intellectual hallucination and fixation of an idea- brought the whole world to the edge and resulted in sufferings and deaths of millions and millions to an extent that the effects of those are felt even today when you visit towns and places tucked away on the quiet corners of Europe, Japan or other theaters where all hell had broken loose! A simple act of not using intelligence, cognition and displaying inertia at individual levels when reinforced by societies leads to a deafening silence which fuels the development of “misplaced narratives” which eventually end up harming the society which has surrendered and outsourced its ability to think to the whims and fancies of an individual or a group of individuals! So is there no hope around this? What’s the way ahead, are we kind of really doomed?

Well the fact remains, if there’s a problem, there is a solution always and this applies to the ability to ward off misplaced narratives as well! The first and possibly the only step is to use individual intelligence and wisdom before you agree to disagree to anything that is coming your way- e.g. If I were to tell you clap for five minutes everyday at 12 pm to become a millionaire in one year- well I am sure giving some kind of marketing twist I will be able to tempt you to try that dumb thing! But if you have a mind which starts to weigh my statement against principles of science, philosophy and common-sense , you will know this is rubbish and nonsense and  you will ask me to shut up! When one voice turns against a misplaced narrative- it by itself is powerful and when you amplify that using the power of social media and create a compelling counter narrative which is based on facts and science- which can be verified and explained in plain speak- this powerful counter narratives are what revolutions and pressure groups are made up of! Remember the Jasmine Revolution, – well that and many such were the result of powerful counter narratives when individual members of society came together and decided to stop misplaced narratives by confronting it collectively in unison with facts and more acceptable solutions!

Misplaced narratives are often the first steps before a nation is planing to change their political framework and these are more often then not tests run with tact and strategy and regular intervals to gauge the mood of the citizens so that any dissent can be stifled- using appropriate force as needed to ensure that the governance agenda- whatever that is- can be met! If you happen to be in any nation wherein you are seeing the political class becoming more and more in your face and in your app or in your life- Well, welcome you are now officially part of a society where a powerful misplaced narrative is completely hiding away from you what is really happening behind the scenes! If you think-all world leader woke up to a pandemic late- well think about it! If they have so many resources and time to mitigate and control the things now- why couldn’t they stop that from ever reaching to those levels in the first place!? No, I don’t need you to answer now, but keep thinking, maybe the “Pandemic is a Misplaced Narrative” and there is something bigger unfolding- which is hidden in plain sight!

I will leave you here with a cup of strong, very strong coffee and wake up  your mind, and try to sieve through the narratives that you have been a witness to and allow your intelligence and wisdom to guide you to unravel which one of those are indeed, “Misplaced narratives and who fast are they racing to impact you!

Ciao for now, will be back soon with another piece soon!

Teaming up post isolation.

~ PA ~ Leave a comment

Well, yes this is going to be perhaps the next biggest challenge for the corporate world (apart from assessing business loss and deciphering business strategy) for the year ahead! If there is anything else that’s going to override the corporate agenda for the next 6 months- it is going to be how well an organisation has been able to re-boot their people and get them back at similar levels of performance (if not better) in the shortest possible way and this is the arena that we explore in this short article…so let’s go ahead!

As the world comes out of the enforced hibernation, the isolation would have already done what it can do with the psyche of people irrespective of how high they would have been in an organisational set up or how more or less important their position would have been- If there is anything that one should take away as a critical learning from this worldwide shut down, it will be one singular thing that this has been an event which can be termed as “The Great Leveler” An event which has the insane capacity to bring everything to a common ground and then present those involved a choice- to re-build everything exactly same as before or re-build in a more resilient way so that instances are better dealt with in the future! As people walk out of their homes and residences and lead their way to the offices- there will be a million thoughts running through their minds- these will be stories of unfinished work, exposed incompetencies, failure of teams, missing of deadlines, missing out on opportunities and in very few cases it will be about realignment of personal priorities- all of these and many more such thoughts would be playing out loudly in the realms of the mind and this is what will be witnessed in the opening few weeks- teams which seem to be together but look to be lost! It is from here where an organisation can make the vital change either to re-build and re- boot or carry on and falter and resign to earlier complacency as if nothing ever happened! This happens to be  precisely the space  and time ,that trained specialists who understand and decipher human behaviour will be needed and deployed to help organisations navigate these initial few critical months!

So depending on what the size of an organisation is, what it’s services/products are and what are the intrinsic value systems that have been (whether they worked in these times or whether they too need a change), all of these will be part and parcel of the effort to bring back the buzz within the corporate corridors. Given the fact that this is a blog, we will touch more aptly to the broader generic aspects that each organisation will need to and should address and leave out specialist domains pertaining to the likes of Executive Coaching and Mentoring out for now! 

Once the people are back, regardless of the size, the organisation will have to take a stock and find how they “seem to be” , look out for changes and any random behavioral deviations that are being displayed- these can be done by cratering smaller groups and having those much fabled High-Tea sessions or for smaller employee base it could be one-on-one’s with the trained HR specialist to gauge what an individual has gone through during this period of isolation. Any of these methods deployed are good as long as it helps the organisations to come up with a team efficacy score and identify if any damage has been done which will need additional support or attention- this again could range from re-alignment of few people from one team to another and at times could be as important as relieving  a team lead of the team’s responsibility! Surely enough no one needs to do this by doing a big bad corporate wide announcement but this has to be done subtly using a human touch with a genuine purpose of knowing and validating the mental health of an individual- consider this you are an aviation firm and now put what I said above in context- get the seriousness of the situation? Good!– Likewise it is important that organisations do this first step because anything and everything that corporate will go ahead and do for team building, team rejuvenation and those kind of efforts will only bear fruit, once an in-depth assessment has been done to figure out what kind of exact interventions are needed and then come up with a plan which is effective and has a timeline for the organisation to be able to measure the effectiveness of the intervention as well!

Once the validations are done, the next step could be using the most apt technique to get teams back to performance levels which they were at when the momentum was broker- people normally don’t agree but the fact is all target and achievement driven tasks normally have a rhythm- these rhythms can be either extrapolated to the rise and fall of revenue, attrition , breakthroughs or acquisitions – all this will vary and will largely depend upon how simple of complex an organisation is and what its business goals and revenue expectations are! So the next step becomes important – in this context- as the performance is trimmed to acceptable level before they got distorted and immediately followed up by pacing up or dialing down the rhythm which will put it on course to build on the found momentum and race ahead as needed by he organisation concerned!

Although this looks deceptively simple and easy, this will be perhaps the most difficult of all the steps and will call for serious efforts from an organisational level, as the primary challenge will be of getting trained HR specialists and interventionist who have this innate understanding of the human mind, which will be critical to create a mental heath map for the organisation. This mental health map can go a long way to know the risks and strengths and thereby ensure that the organisations are not further jolted on their path to recovery because of human performance issues related to the impact of the isolation period!

These first steps will be very critical to ensure that organisations end up spending and investing their available resources on the right teams and people. Any effort that organisations make to circumvent this process of slow assimilation of individuals back into team environments will eventually back fire sooner or later- but it certainly will!

Of course I am not suggesting, everyone will be psyched out or delusional or hallucinating as they come to their workplaces, but it is worth remembering a fact that 21 days is a long period in anyone’s life- given the fact that we don’t live forever ;If there have been islands of calm and silence encountered by individuals in these solitary times- they would have either nourished or damaged depending on the path that an individual would have decided to undertake during the time of this unforeseen and forced clamp down! As these individuals with personalities altered come back to work- they will need another 21 days – minimum- to apply their altered personalities to an environment which these changed personalities will find a little out of place- The alteration here will be the key- if the alteration reinforces their beliefs and values- the homecoming will be easy and quick; if the alteration has been a complete change of beliefs and value systems- you will more often then not see them struggle or leave the workplace in the coming few months! The initial steps that I discussed above will be critical again to know which one of these steps an individual is likely to take!

So people, I leave you here for now, with these thoughts for you to reflect upon and plan ahead, whether you lead a team or are part of the team, or the specialist who will be given a lot of work in weeks ahead- well have your coffee for now and start gearing up for the times ahead- as they say- the bend in the road is almost over and we are going to hit the straight patch and we better be ready and geared up with all the tools and the mind that we have to ensure we make the most of it, as we emerge out of these ambiguous times!

I will be back soon with another piece and should you or your organisation need that intervention that I talked about here, you do know how to reach me!

So ciao for now and keep writing in with your thoughts and suggestions!

 

The complete circle!-A journey from Lockdown to Meltdown to Rising of the Phoenix.

~ PA ~ Leave a comment

Even as I muster enough courage to share with you; as I see the things- as they unfold- by the time I complete this article, there will be more hundreds of positive cases across the world- most of these people will survive and few of them will not be able to make it through it! This senseless loss of lives, coupled with an economic crisis unlike ever before- is in a way preparing humanity for something, that we have never been ready for and in all probability, every few years these instances may come back haunting with different scales and intensities as the world tries to re-adjust to a new order- An economic and geo-political order! This quick piece is to try and imagine how the next few months will unfold and possibly provide an anchor hold so that we know which way to steer the ship of our lives as we begin to move!– So let’s go!

By the time I am writing this article, China from where all this began, is already more or less back to normal- which implies that production lines are buzzing, people are working and it is a normal day in the nation! Well, I don’t have anything personal against them (apart from the tense diplomatic connect that India and China have always had), but being an Indian we need to take care and watch our neighbors! This pandemic is a classic case wherein a neighbor decided to do “pest” control which has gone horribly wrong and who these “pests” are; perhaps only time will tell- or may be the world may never know!  So as the instance moved ahead- the global community saw the initial stages as an internal matter of China and felt relaxed –To an extent that even WHO took time to go through the processes of definition – whether it should be an epidemic or a pandemic and by the time all these great leaders and wise people with all the cutting edge resources at their disposal realized what was unfolding- it was too late and eventually every member state of the UN finally has been hit by this pandemic! 194 nations have confirmed cases on their territories! This scale has never been the case earlier ever in recorded human history! This brings us to the next stage- The Lock Down

The concept of lock down is not new, during wars this is the first step that every nation will initiate so that all available national  resources of a nation are used for the defence or for attacking the other nation as the case may be! Makes sense- but with this pandemic – this decision- kept getting delayed- we may never know why!- and even as people were aware – to a reasonable extent that the virus was very aggressive and contagious with a greater affinity to the older or medically compromised population– nothing was done to flag it off- just imagine- with the first cases coming to light somewhere as early as December- even until March second week- international flights were operating! I mean which world leading organisation in the right frame of mind would not have instructed the IATA and ICAO to ground all airlines worldwide in February 2020 itself? Why drag it to such a point. To add to this- This initial delay also cascaded into allowing communities within nations to roam around their land- with no concern and  it was these two basic acts of neglect and disregard that have brought the world order to the stage where we are today! The lock downs also as matter of scientific validation  are effective only when they are done with some reason- like cases being reported from an area may be a borough, town or a city- in those cases lock down makes sense- but when you have not been able to manage a planned approach- panic sets in (even if you are a government) and you will take irrational steps which translate into nation wide lock downs! These in turn end up doing more damage economically – which far outweigh what the Virus could have done even in a worst case scenario! Especially when the Virus has a mortality rate less then 3%! Stage is set for the next step- The Meltdown!

Even before the pandemic set in the world all across- was jittery with massive trade wars compromising and threatening billions of dollars in the global market, with workers being laid off on an ongoing basis in developing worlds and with this getting more and more unpredictable , it was perhaps time that the world was racing ahead towards an economic re-boot! The whole promise of digital economy, again a core element of the global narrative (don’t forget digital money is no real money- it is just an electronic interface which is showing you a number which is being honored as long as the state is allows it!)and its aggressive push was always looking out for a big and bad excuse and this instance happens to be a perfect alibi! Confused- well, let me keep it simple- right now- if all citizens of any nation were to Q up and decide to withdraw all their money at one go , same time- any and every nation will simply fail as it will never have those many paper bills to provide everyone with what is being withdrawn! It is as simple and complicated as this! So what we can now expect in the days and months ahead? well read on…

The Meltdown stage will see many rapid developments, based on the laws of each nation- one common thread that you will eventually see coming out after this carnage will be that every sector (any sector for that matter) will be left with lesser then 5 or maximum 10 global players for those sectors. These will be the ones’ who will decide how they will shape their products and services from their respective zones and align them to the new ways that already have been planned by respective governments- most of them will wear a cloak of opaque transparency- you will be able to see only if you know what to look for! These business arrangements will then be the foundational step of humankind as a global community starts to play role to the larger conformity bias of the new developed and evolving societal order and those who will be found to be outliers will either be ejected or eliminated and that’s for sure- the people running these systems will want to run the way they have planned it and irrespective of the government’s will have and have always had the power to over-ride and manipulate governments the world over!These large scale behavioral changes brought about in human societies across will tend to shift focus of people from being the careless consumers that we have been for some time now to more mindful and responsible consumers- so as the dip in consumption happens- we will move into a space of rising costs of services and products- to meet custom needs and infrequent purchases! How this gets played out will depend on the type of government that each  nation has-more importantly in the garb of the pandemic- almost all nations have executed their own acts which in turn have given immense powers to the government of the day and power- is a double edged sword! During this stage of Meltdown- Human behavior will see alterations like never before- remember these lockdowns have been closer to 21 days and 21 days is the magic number to alter human habits- people will end up being more anxious- stress prone- resilient- calmer- aggressive- confident- depressed- all of these and many more such hues will emerge depending on how an individual is placed within a start of the society and what is the intrinsic strength that one has to deal with these global showdowns! Towards the end of the meltdown- when the conqueror and the vanquished become clear on the horizon- the remnants of this episode will begin to piece together the path ahead and it will be the proverbial Rising on the Phoenix that will follow next… 

The proverbial rising of the Phoenix will be slow, planned and designed to ensure that only those who qualify to be within the scheme of the things will be held on to- others who have not been able to conform to certain standards will be left out to defend for themselves ( In this will lie the seeds of the  next great global crisis!). In the following months, people will want to naturally break free and travel (because that will be the natural psychological trigger – which will help people again believe that they gain have regained control- there will be surging rush to travel (but all these travels will be majorly restricted to domestic arenas) and even as airlines companies merge and continue to be on borrowed time- as it were- the initial three- six months will see this- the really challenge will start after that as few sectors will be buyout- globally- which will be finance, travel, wellness,  healing, spiritual tourism,tourism and hospitality- leaving these aside practically everything to do around the consumer side- whether it is the FMCG or the FMCD or even the Automobile sectors will all see a downward spiral with an apparent no end to their crisis- A criss which has on a way of their own making!  Workers will have to make a choice to either seek monetary security and give up on aspirational attributes and agree to live life in a prescribed manner or create affluence by being a disruptor and challenge the establishment on an ongoing basis. Apart from this self-employed and  the business class will have toe sure they remain agile and nimble for overcoming all and any challenges that may come up  (which will indeed) with unpredictable speed and timing– this will be vital as businesses will be then necessitated to comply to fall and align with specific groups and sub-groups of the new business order (which will be sold to them as the the concept of “ease of business”) Altered behaviors will create a further rift between the affluent elements and class of the society and the deprived and the so- called middle income group will have to take call to either move upwards or decide to stay low! The whole world will seemingly move to a two class society based on economic affluence! Compound this with growing digitisation through digital currency and digital surveillance (which will be told is necessary because of what has happened) will be the final nail in the coffin of individual liberties world-wide and whether the governments of the day say it or not- Big Brother will always be watching you! I won’t dig deeper into this aspect because it will take us to another topic – which we will discuss some other day or other time!

I will cut my thoughts here for now, but the key takeaways, are somewhere mentioned above and hidden away in plain sight for you to think further and reflect upon; based on who you are what is that you want to alter, how and why and ensure that you will be able to stay relevant for the times ahead! This pandemic was the excuse that the member states were waiting for a re-boot- a re-boot to set new rules of engagements with each other and flex muscles at that level. Needless to say, we will be impacted at the levels where we are and we will need to choose how we flex and make the most of the emerging stations without breaking or exhausting ourselves- intellectually, emotionally and physically!

Given the limitations of a blog; I will leave you here with these thoughts for now, grab a drink and see how you lived through the Lockdown- how the Meltdown is impacting you and How you are preparing for the phase when the Phoenix begins to rise over your horizon and what you will do about it to ensure you ride the right wave and stay afloat for long times to come and prepare yourself for the next crisis- which at this very moment is being developed! More on that some other time!

Ciao for now, Stay at Home, Stay Safe, Always keep Social Distancing and importantly stay wise and don’t get killed by dumbness! Will catch up soon with another piece!

 

What to expect as people emerge from the lock-down!

~ PA ~ Leave a comment

As we emerge out of the demonic shadows of the pandemic, you will find that the world has changed a big time, for good or bad- well this will largely depend on how your lock-down period was and what were the contents of  your isolation! Irrespective of whatever it was- you will be a changed person for a lifetime and may that be for the good and greater well being of yourself and everyone around you! This piece is a quick one trying to share what are the emerging shades and colors of human behaviour you will get to see around as the world begins to gets ready for business as usual in a few weeks from now!

You will probably encounter what I call is the “Butterfly syndrome” well not everyone, but the usual “social and ultra extroverted types” will be the ones’ who will display this. These will be the ones’ who will go from desk to desk and check if all is well and so on and so forth! Well, folks, I am not going to tell you if this is a wise thing to do or not, I leave that to your own figment of imagination! (as a Coach I am largely indifferent to how people behave- much of my focus is to see if their behaviors are aligned to the outcomes that they aim for!). But in a way these people with the “Butterfly syndrome” are the ones’ who have walked into the event and walked out of it with relatively the same levels of IQ and for them coming back to the routine is akin to waking up to reality (they forget all the torture, stress and challenges that the lock-down would have presented). This is good in a way but the problem is that they also forget the vital learnings that are needed to have a meaningful life ahead as they go on to embrace the world- full speed ahead with their selective amnesia!

The next broad display will be from people whom I like to call the “Reversed Polarity syndrome” As the name suggests these people will display completely opposite behaviors then what they were before the break off from the routine– you will come across cases wherein a person who has been a known introvert- suddenly is getting colorful and is too much into everyone’s face at times and borders on actually ending up irritating others (this irritation would normally have more to with lack of content for the right contexts as the person tries to overdo the extrovert’s role- not knowing when to shut up and when enough is actually enough!). On the other extreme other end of the band you would have an otherwise vibrant and chirpy individual suddenly transformed and metamorphosed into a deadly silence, displaying a matured behaviour which would generally be not congruent to their age! Now whether this will be good or bad- depends on multiplicity of factors like who they are what they do and the kind of job that they do etc. etc.; The best part of all this, is the fact that people who will display these traits- with time, will elastically come back to their natural zone; even before they realise it, they will be once again their authentic self! Even they will find it hard to believe that they did behave the way they did in the initial days after coming back (which will fun for some and embarrassment for few others)!

Then you would have that pristine balanced lot- right there in the middle- as if nothing happened- will go on as usual as if they are just back from a vacation and their conversations will all loop to things- like- during the work-from-home I had sent you that mail on Saturday at 5 pm and that other mail earlier on Friday at 3:30 pm) and people are left dumbfounded- “Wow, this person is God in disguise-even as the earth and society seems to be falling apart- you have this smart person- rattling off the data, numbers and also sending out plan of action for days ahead! Cool!

Apart from these superficial aspects- there will be however, a lot of serious stuff playing around the minds of the people all the time for a good long time- this could be as long as few weeks for a few of them it can be a lifelong challenge depending on how an individual would have soaked the episode in! These things and episodes will be played out in the deep confines of peoples’ mind all across the world- these will be what I call as “Automated Response mechanisms” which will evaluate every act and every action in light of how vital or trivial it seems to be in the larger scheme of things- read ones’ life and what one wants from it! Of course not everyone and all people will be able to have this space of their mind ticking around this- But this will be reflected and shown by people who actually have used this space of isolation to seek and find their real urge and have got their priorities of life right during this time in isolation, for some it will mean reinforcing their beliefs and values in what they have been doing so far and for few others it would be throwing away and walking away form all that they were doing and head to pursue something totally new with a refreshed approach and work towards what their new priorities are now! Whichever you look at it, it certainly assures a positive outlook for the individual, but that may not always work for a similar experience for the  organisation that an individual works for unless the supporting ecosystem within the organisation echoes the same!

These and many such evolving patterns of acquired behaviors will play out across offices and work places at all levels and these interplay will lead to new synergies trust behaviors and in few odd cases will lead to fall outs and complete rejigs of value systems and individual alignments vis-a-vis- the work place mandates! Importantly after spending an excessive time through the work-from-home scenarios- there also will be realignments and re-calibration of inputs and efforts that are provided by individuals at their homes with an aim to calibrate these inputs against outputs that are being perceived and experienced! You will see instances of where people want to spend more time at home, you will come across instances where people start to work late more often, you will see people wanting to travel more often or less often- all this will be in a nutshell reflective of how the excess time at the home front went by. There will be multiple reasons and again a hue of colors and shades of different personalities working with or against each other as well- and honestly that is befitting for  another article altogether!

Whatever it is, folks, trust me the period coming up, certainly promises to be rich, colorful and entertaining, which will offer a window into the human mind and behavior like never before! I am also quite sure none of us want another global crisis just for studying changing behavioral patterns- certainly not me! But then, this is perhaps among the  few positive fallout of a crisis, next only to that of saving lives from the clutches of certain death!

I leave you here for now and will be back soon with another refreshing article. Do keep writing in and do let me know what is that you want me to write next about and yes; stay calm, wise and safe always! If dumbness and stupidity gets you dusted- well nothing can be paradoxically as painful as that would be! Ciao for now and will catch up soon!

 

The aftermath of a pandemic- The way global communities will change!

~ PA ~ Leave a comment

Whether you in self imposed isolation or into an isolation because someone unwittingly gifted you the virus- whatever the case is- the fact remains this is perhaps the biggest opportunity in your life- where you have your employers paying you to think further and beyond for your own life! (unless you are working for yourself or you have got those gifted employers who are tracking you by those sinister cameras on your laptop- to check if you are indeed working!). This article is not about checking what could have been done or not and what is being done- it is about trying to unravel the scenarios that will come to play when all this dust settles in the next month or two and the new world order will have reset priorities – for almost everything- how businesses are conducted with whom, how people travel and how they stay connected, where the opportunities are and who will eventually benefit from all this mayhem until the next big episode which will dawn upon us! – Which certainly will- but of course – no predictions here on the timelines for the moment! So here we go!

To begin with, take a moment to reflect how the world was just before this pandemic started to become one. In terms of the health of the world economy- Majority of the top economies across the world were in dire straits for one or the other reasons with each nation slipping away into ever-increasing fiscal deficit (this is one way of simply telling you that each nation has been living beyond it’s capacity to create and spend wealth- either through internal or external borrowings!). Next, what are the major events that happened as this was breaking out- withdrawal of US troops from Afghanistan- Trade deal with China and Brexit. Now with global economies under pressure and still scratching their heads individually as nations and as collective groups of the G7, G20, ASEAN, You pick a block and you will see a trend that there have been meeting of each large trading or business block during the period preceding this pandemic. Well I am certainly not trying to suggest anything here, but these are facts and these meetings did happen and they did happen before this “pandemic”went live! Now hold your thoughts on this right here and let’s move into another space for the same timeline- just before the pandemic!

Travel and tourism- This sector too had been struggling for long for some or the other reason- whether it was the plane manufacturers, hotel chains or the average traveler- who again have been shifting and changing their travel patterns for the last two years because of economic indicators (which in turn have been equally shifting and dodgy on an ongoing basis). This complete lock down and a clamp down of sorts again has come as a blessing in disguise (whether by accident or by design- perhaps we will never know). To this add a slew of other sectors which have suddenly announced to produce chemical compounds, instruments, equipment’s- all aimed to fight this “pandemic”(some of these companies have never had their core competency in the longest time in history- for what they propose to manufacture and offer!). Now all these business will use their respective laws of their land to rejuvenate, re-boot (read- government write off’s on loans, waivers and job losses). Now hold this thought and try to think and see what your intelligence is saying to you! (I may be wrong- well the whole point is to make you think!)

More importantly, this is going to alter the hardwired approach that people have always had towards dealing with each other as societies! Ironically densely populated societies will emerge as more isolated and even more disconnected after this all ends and will end up being more self-centered (read selfish and self-serving) then before. However, the communities and societies across the developed world will find a new reason to practice heightened care for other members of their societies and emerge as more connected and and more empathetic then before! This will partly be because the way communication around the “pandemic” has been propagated and dished out! Human brain too, being what it is, will trick people form one segment of societies (which have high densities) to follow the norm that distance is good and will factor this into everything going ahead (anyways much of the human societal interaction and engagement has been shallow and self-serving for the longest times of history). When it comes to societies with lesser population density- the human mind  will play the other way around- it will reach out on the note of empathy and care (as few number to a sparse society) will trigger the part of the brain where duty of care, respect and mutual affection (with now available access to medication) will ensure that health and wellness emerge as the top most priorities of those societies and will go on to reflect in every choice that they make- whether be food, travel, fashion or whatever element you want to choose!

Well, since there is a limitation to a blog, I can’t go on picking every space and zone of human lives and possibly discuss how I think those will be altered- but wherever you are and whichever society class you are a part of – you will see all this playing out right in front of you! In the times ahead- based on which society you are specific aspects will become costlier- say you belong to societies with high population density- travel, medical costs will go up and since this societies will get hard wired to social distancing and start becoming withdrawn even data costs will start to rise! Before anyone realizes access to transport, travel, data and healthcare will end up being costlier at least by 40% then what it is today- by 2022. This will further make the society withdrawn and fragmented within- and based on what type of a government you have- it will just help the people in power to gain complete control, which  will finally rest with few people who will have a greater advantage to influence and navigate a fragmented society to a point  that they want to! As far as societies that have fewer number of people- well they will be more resilient and will give away a lot of baggage and make the governments feel lighter- once these people start to take more care of their individual health- recurring health costs will start to come down and as these societies already have ongoing capped prices for utilities and services- there will be a flattening of the service costs to societies and people in these societies will be in a more advantageous position then the ones’ those have higher densities!

Eventually, in the smoke of the settling dust, from this episode; billions and billions of dollars worth of money and resources will change hands and ownership, simply to ensure that the world order remains sane (the way “they” want it) and to disallow “anarchy” (as “they” see it). This is just a step away and anarchy sets in  once world leaders start to believe that they will not talk to each other! (which thankfully doesn’t seem to be happening at least for now!). If you are wondering who these “they” are- Well I leave it to your wisdom- possibly you are working for one of them in one way or the other at this very moment- as have generation before you and possibly after you will!

I leave you here, and hope you use this time to reflect on how you are changing and what are the changes that you will allow and not allow so that when the freeze is over, you emerge as a better version of yourself- that is the only hope that the world has for now- that each one of us emerges as a stronger and better human being from this ongoing war!

Ciao for now and have your coffee- if nothing else- it will keep you warm and alert! I will be back soon with another piece and that will be on discussing the probable mental health challenges that we face in times ahead!

 

 

The unavoidable outcome of a Pandemic-WFH to AAH!

~ PA ~ Leave a comment

Hello there, yes we are at war- with something that we can’t even see with our naked eyes! Well call it rule of nature or whatever you may like to- The fact always has been that wars and enemies emerge from unseen blind quarters within or outside! Today, I want you to think around what is developing behind the smoke screen of the pandemic- sure enough- the pandemic is real people have risked themselves and have become history- but there is more in store and for what is in store- not everyone needs to die necessarily- but the changes over the horizon will be no less then having a rebirth! This piece is about what the unseen and unavoidable fall out of this chaos will be for the next 12 months at least- beyond that- well let your wisdom guide you!

So wherever you are on the world map right now- If you have been one of those lucky one’s to get a reprieve from travelling to work and are soaking in the windfall time with your family or pursuing your hobby or plain speak- something that you like to do (rarely that is possible when you are at work!); be wise and stay cautious! If you have not got that call from your boss, that client of your’s and if you did not get a chance to wear that mask and do a quick trip to your office like a super-hero to save the day- well you know what chances are your Work From Home (WFH) will eventually plateau out to a Always At Home (AAH) scenario pretty earlier then you would have thought! Yes! you read it right- you don’t trust me- well, no problem- drop me a mail around September 2020, then we will have a chat! Now don’t get scared- here’s what you need to understand and take charge of to ensure you stay relevant through your absence!

People tend to forget the age old maxim- “Your absence must be just enough so that your value (if any at all) must be realized- but your absence must be not so long that people learn to live without you and move ahead!” This is the space where the risky WFH is treading on- We live in times where interpersonal skills among people in work environments are already substantially screwed and messed up- if there is anything important that we talk with co-workers even as we work- it is about the third person- whether that third person in the context and content is a team member, your client or the classical corporate bitching session that has no end! I read somewhere- what people have started to realize is how shallow the entire corporate experience has been- once everyone has been packed to their homes-for their WFH- the realization has dawned that- the only thing that always mattered was the responses to the mails, the quick chats of under 3 minutes with clients and action planning and getting work done for that day! Everything else suddenly has started to seem to unwise- dumb and completely useless! Well, realization of all this is good for you as a worker- the problem here is even your employers now have started to realise- how dumb they have been to get sold to your personal charisma- your high value degrees and much hyped and eternally eroding experience(of course- there are a few exceptions- and this is not about them!)

Yes, folks, even as you think you have been smart to convince your employer for a WFH waiver and you are possibly working as you binge on a some movies and web series even as you work! Employers world wide right now are unleashing the complete available power of AI (Artificial Intelligence) – something that you, would have contributed to- knowingly and unknowingly (knowingly if you have bee a software and systems developer and unknowingly- if you have left a great digital imprint of your existence on the planet to provide ample data points to study behavioral and capability patterns)- and this is what can possibly make you technically redundant!

Well, there is nothing wrong and right about this – It is about knowing what we have done to ourselves as human beings!– First, we built capabilities through enveloping our intelligence- next we misuse and abuse them to sub-serve ourselves and for those who we work for – whether employers or society and finally we play dumb and under the garb of automation end up making ourselves redundant! What is happening to the service sector today- is what had happened to the manufacturing sector thirty years ago with the advent of robotics and CNC (Computer and  Numerically Controlled) programmable machinery, and as humans guess what- We failed to remember what we should have learnt from that instance- We should have could have set a limit to our levels of procrastination and laziness which have in a way led to the need and urge to seek more and more automation! Automation from an innovator’s point was always designed to make things easier for difficult situations- now that has been extended to manage dumb and repetitive tasks (that’s what I asked in a previous article- Does your designation define your incompetence!)

So what next, well as humans we can do only one thing what we are best suited to do- turn the circumstances to our advantage- understand and differentiate from what is meaningful and what is meaningless!– I will tell you what- here’s simple test- If what you can do- can be done by anyone else- Well then you are in trouble and you need to course correct your life and skill sets now- to stay relevant and stay alive! another step you can think around this is – Can anyone do what I do the Way I do It- here if you have answered NO- Well, then Congratulations- No matter how much automated the world becomes- You are and will always remain to be one of those human beings who have been and continue to be “Human” in the essence of the word by simply being “Who You Are” and that is how it is supposed to be and this is what each one of us should aspire for ourselves to be! Always remember, every time that stepped back and gave away the control to technology- technology has come back seeking more and more and there will be really no end to it- The only way to subvert this, is to ensure we are smart enough to limit and know what we should, can and need to automate and to what extent!

I leave you at this point- Take a pause and reflect- What is the essence of being an human mean to You and more importantly Being You – whats is that helps and harms you! Importantly also Know what is the relationship that you share with automation- Who is the Master and who is the Slave and what are you going to do about it- so that in times to come that equilibrium stays the way You want it to be and that’s how it should be!

Stay wise, have an awakened weekend ahead and stay who You are and stay Relevant!

 

Staying sane through insane times!

~ PA ~ Leave a comment

Humanity, never disappoints! The moment you go to bed thinking all is fine with the world- No one is threatening anyone with a war, growth stories are being written around the nations- few true, few fictional ; the next morning, you wake up  to your living nightmare in the form of the news of a pandemic and worldwide economic melt down! Well, this article is more about trying to isolate the real problem from the apparent one (the perceived one) and try to ensure we stay sane and don’t get done by our own dumbness by keeping the reason and behavior blaming the virus aside for some time (unless of course you have tested positive!).

One of the ever perplexing issues with the human mind has been that, it always tries to rush into finding solutions to a challenge that is been put to it!- It simply wants to get that task done and relax! Well, this part is normal; the fun begins it, when it starts to operate the way it has been conditioned to operate by the person who is the owner of this wonder-machine- that is you! Going by the “Who the majority of us actually are!”(Irrespective what our social media handles projects who we want to be or we want to be perceived to be); The way we have programmed ourselves to think; by wanting to be or being at times, fast- quick- rational- irrational- impulsive- brash- well, these and many more decision types come in all colors and hues of the personality that we hold;  which again is another byproduct of the way we have conditioned our thinking! Well- wait- read this sentence again- don’t get confused- but that is a fact! More often then not our actions driven through our thought processes are nothing but an extension of our personality statements which have been conditioned by our brain- based on what we have fed into it as experiences- memories- shades of pleasantness, fear, disgust, avoidance and affection etc. etc! So how do we tame and learn to debug a mind that has the potential to run away with it’s own unfound areas of fear and gross disregard- which can actually make you history in no time!

To begin with, you can try a simple technique- Whenever you are presented with a scenario- try to evaluate and ascertain- what is expected out of you!– Whether you need to do something- if yes, are you supposed to lead someone or follow someone or be doing it all alone, what are options available- which is the one that offers the least harm to you (read risk mitigation) and finally going ahead with the chosen step! The irony here is- this kind of level headed and process oriented thinking needs space, peace and time to arrive at wise decisions- and normally when push comes to shove- normally we end up making bad quality decisions – which are a result of why we tend to be where we are in our lives! Many a times- the best decision is about doing nothing and just letting things be the way are- “There’s never a point trying to fix something that’s not broken!”

Another important thing to remember is to do a PRA (Personal Risk Assessment) whenever you are hit by uncertain situations- whether at home or at work- or in general wherever you are on the map of the world- doing whatever you choose to pursue! This PRA technique has to be simple and operational. This is something that you will have to design for yourself!- As I keep saying each one of us- is fundamentally a different being- we may be similar and aligned to common goals of larger good to humanity in many ways- but the way we can engage and contribute is a value of the Intrinsic ability that we have within us by virtue of many things that go on to make who we are! This ability to come up with a correct, consistent and accurate PRA on an ongoing basis for the small events and large unforeseen events largely determines how we ride the waves and ensure that our ship holds good in stormy weather and calm seas with equal ease! The ability to come up with a refined and good quality PRA, again loops back to how well our cognitive and thinking ability has evolved and what kind of sensible and critical data points we have shared with it to ensure the outputs that we get are actionable sane and safe enough!

Finally, using common-sense along with the supply of intelligence that you may have- is the last line of defence that you have in times of extreme pressure- like the one that we are facing right now!– At a time when the media seems to be in an overdrive- and everything around you seems to be sending out signals of things around failing and falling- It is your generous use of intelligence and common-sense alone which will help you stay away from unnecessary hysteria, melodrama and ensure you do not end up being victim or a contributor to mass hysteria (which more often then not is completely useless, unverified, unproven and unfound!). Make it a practice- to always weigh what you get as an information input- weigh it against the source from where it comes- weigh it for credibility- authority and validity-and finally do check if it really, genuinely makes a difference in your life! Even as we have the virus outbreak across all the nations unfolding- if you happen to be one of those astronauts right now aboard the International Space Station- it will do humanity a lot good if you remained focused on your experiments up there- 440 kms above us- rather then trying to dole out sympathetic verses or worrying about things- on which you have literally no control! The trick then is to control and manage what you can and ignore and leave out, what does not impact you and certainly what remains beyond your effective control!

I leave you with these thoughts for you to think and come up with your own little nuggets of wisdom and value, so that you ensure your safety and sanity and thereby ensure the mental health of others around you!

Ciao for now! Grab your drink, stay sane and stay safe!

 

 

Making sense of the nonsense around you!

~ PA ~ Leave a comment

Even under normal circumstances, it would be important to have clarity about what we pay attention to and what we ignore! Given the kind of conflicting mayhem that the world is in right now; it’s no wonder that people now are getting  overwhelmed with the noise around- most of which is pure information garbage! This short piece is about trying to decipher the way around too many inputs and stay focused on the outcomes that you want in a given scenario!

So, depending on where you are on the world map- you are either moving about normally, locked in your own abode or moving around wearing the latest designer masks- which- trust me are doing nothing more then making it harder for you to breathe in and out- unless you are a trained yoga student- with some great breath control techniques at your disposal!

It is in times like these, that we can learn valuable lessons and also understand how we individually process information that we receive on an ongoing basis– What is that we do to know what is the right source, what to believe, what not to and how to verify what is being told and how do we go about that verification process to validate the information that we have been provided with! Many a times the information that receive will be crafted in the agenda of the sender of the message for all the right and wrong reasons!The more critical the formation, more are the chances of it carrying along with it an element of what I call as “Information malware”- which will override the essence of the information’s contents – This malware has one objective to have your reaction directed in a particular manner even before your discerning mind tries to make sense of what the context is and evaluate sensible options to address the contents of the information! So what do we do?- well read on…

To begin with, what we can always do and must always do is keep our approach in life (especially when we are at the receiving end) simple! Yes folks, that’s as easy as this, keeping a simplified approach- but the journey to develop a simplified approach given the complex brain that we carry over our shoulders is very often easier said then done!- At times there is a good measure and reason for it (when you are leading a large organisation or a nation) and yet at  other times you may tend to just procrastinate- even when your decision will not even make an impact on your shadow!- forget anyone around you!

When you do receive a piece of information- When it is  for your survival- well in most cases that will be an order and then overriding all else you will have to simply follow- because any argument will ensure you aren’t there for the next get together among your known faces! Of course this works only on the premise that the sender also has the real single point agenda of saving your life! Recall “brace” positions call out by flight crew, when they say “Brace” or a pilot says, “Mayday” well there’s no arguing and overthinking about what will follow next- it’s simply a clear statement of an emergency and asking each one to follow a laid out protocol- no one holds debates around this time and kind of messages and information flow! In times like these; De-clutter and follow what is being told- when the source is verified beyond doubt to be having the same interest like that of your’s- To stay alive!

When  you receive information through a chain of command in the corporate world- as far as possible and whenever possible – if you can’t figure out (which ideally you should be able to most of the times!) why you are performing a task, it’s always good to ask for clarification- for two reasons- one possibly you may not be the best person to do it (since you need clarity!) and secondly your ignorance can actually cause a far greater blunder (in your attempt to try doing something which you aren’t sure about!). You don’t want to be a first-aid responder who faints at the sight of blood! The corporate world is replete with examples wherein  people have been entrusted with tasks and given instructions only to screw up things even more and ensure more pain is given to the person from whom the instruction came! Why does this happen?- Well, simply because the person at the top had assumed that because you are labelled as what your designation says- you must be competent to manage what has been informed to you! More often then not what is importantly missed out– Is the ability to verify precedents wherein such a situation was previously managed or not by you!

On a societal level, we have always ensured that we are constantly bombarded with an ongoing onslaught of information- most of which is absolutely useless and has no bearing whatsoever on our dear lives! Yet, the confirmation biases and the peer pressure to be part of that large social gang and be able to contribute to general gossip is so overpowering that it also silences the internal correction mechanisms – called your Soul! More often then not it takes away the remaining limited level of intelligence that one may have and once the dumb part of us takes over- we just go on adding to the spread of nonsensical information- ending up being the source and the victim both! Here the way- and possibly the only way is to Avoid!- Avoidance is the only first and last step to battle information nonsense floating round the society! Each time before you click that button on a site,  or share your cell number for that offer by an sms,  or subscribe to that channel on a social handle, pick up that gossip magazine, or supplement from a newspaper (I presume you will be left with only a page or two of real news- the times that we live in!), you are just opening up channels for all that information filth to come and hit you in your private space! Don’t do that!

Instead subscribe to any and all information that serves you to be a better person, enhances your knowledge in the area of your work, information that uplifts your soul and helps you learn something new (hobbies, music, crafts), urges you to explore something better (travel) and makes you more wise in terms of choosing what to hold on to and what to let go! This is the real essence and way to manage the onslaught of information nonsense around us! As the old saying goes- You are known by the company you keep, and more importantly, The company you keep is a factor of the Quality of Information that you hold!

I will leave you with these thoughts for now, take your time to subscribe to new channels and information treasure troves and unsubscribe from glorified nonsense today! Take charge, have your drink and stay wise- making sense from the nonsense around!