The hour-glass (effect) comes next.

Even as we emerge out of the shadows of the pandemic and pick up the pieces of what is remaining to rebuild and revisit our lives, livelihoods and priorities the fact remains that, we are not going to be coming back to the way the things were earlier at least for the next 12 – 24 months depending on which part of the world you are! Even as we overcome what has hit us, we must prepare for, what I like to call as the Hour-Glass Effect, something which has already started and will go on to dominate our lives for a couple of years at least! This article is about, understanding what this is and what we can possibly do or not do, to be sure that we have our dear life in the right areas of the emerging hour-glass! So here we go!

Let’s examine on the political front, what we see around is that there is an increasingly sharper division among the political class the world over, unlike the earlier times when there was space in the middle to ensure that a dynamic and progressive balance is offered to the nation (to keep moving ahead) without any extreme alignments to the right or the left, now it has become the survival of the either ends of the ideologies that the world of politics is known for- irrespective which nation you belong to what state government you are ruled by- if you are living in a democratic set up- you either are making a choice between a radically polarized nationalist front or trying to hold on o a liberal and more accommodating popular front.Well there is nothing, more that I want to suggest here; each of us is free to choose our own path to to our grave- doesn’t matter which end you lean because at both ends what you have are politicians, the real problem is the stretching of the hour-glass right in the middle- the stretch which would have normally been of an adequate proportion seems to be drawn out and made more and more thinner with each political move and this is what throws the society into further chaos- because the society is compelled to collapse onto itself with no space to move, act or even breathe- let alone exist!

If politics plays its part, how can society be left untouched! At the very moment that I am writing this, thousands of families would have either made it to the upper- more opulent part of the hour-glass escaping the intense pressure and crush at the thinned out central space and there would millions who would have been pushed down back to the bottom – most of them reaching back where they would have been a few years or perhaps even decades back! Don’t be surprised, its relatively simple- as the political class go on to play what they are good at, the economic indicators are often let loose to alter the disposition of societies- at times willingly and few times accidentally by oversight- it’s anyone’s guess about what it is – with regards to the events that we are witnessing now! As this happens, the societies move and adjust to get into the old two class system- those who have and those who don’t and each of these sets then begin to carve out their own goals to co-exist with or without confrontation and as this happens over the period of time you see once again the coming of age of the so-called middle strata- middle class once again and the whole cycle start again as the hour glass gets flipped by then! This is what really happens and given the lifespan that each one of us has- rarely will we have a chance to witness the whole cycle through the meaningful period of our lives- and as depending when this cycle hits us individually either we become those dazzling sunrise entrepreneurs or we are forced into the oblivion of darkness through early exit form the professional stage with no time or resources left to re-build or re-start anything meaningful all over again- simply because there is no time left!

If nations,societies can be impacted then what makes you think, that as an individual you will be spared! In fact to be honest, it is the impacted individuals who go on to make the choices which determine the stretch of the hour glass and the quantum of right choices then enables one to reach a comfortable zone within the right space in the hour-glass and bad decisions are routinely rewarded with uncomfortable positions and spaces which manifest as societal discord being played out in the streets on a daily basis! So you see, it is about the choices that we as individuals make that determines the stretch of the central section of the hour-glass and if we are wise and swift enough to make the right one, we are bound to be at the right place no matter how many times the hour-glass is flipped or shaken! The beauty is that the choice always remains with us and within us! So how do we go about ensuring that we are in that sweet spot and are able to be in a zone that is safe enough ton make the adjustment but stay relevant at all times? Well read on!

The trick is deceptively simple, firstly irrespective of everything and anything else, follow the old maxim of creating friends and enemies that you can live with but get get killed by! Once you have the contextual settings around you in control you are certain to always calibrate your aspirations, risk appetite and recklessness in direct contrast to your immediate surrounding- this ensures that even if you hit the deepest and the oddest of all potholes, you will survive and live to tell the tale and begin all over again! Next, calibrate and define your achievements/ success stories to yourself not to the settings around you! You see, if you are going ton end up building sandcastles by the beach, they will not last, that’s a fact, at some point of time either the sea will claim it or the crabs will use it! As long as your success comes from within you, because of who you are and not because of what is told to you- about who you are- you will be just fine! Each one of us is unique, needless to say, even the thought of comparing our success/achievement with anyone else around is the dumbest things that we can ever end up doing!, so never ever do that! Finally once you have a refined sense of what makes you- who you are; once you have a refined understanding about what is your definition of success; you will always then be scanning the contextual settings around you- at all times; not to compare but rather to know what’s out there which may harm and stall your progress. Your heightened self-awareness will go a long way to provide you with that vital early-warning system which will tell you well in time (more than others) to make the needed amends so that as the flip of the hour-glass occurs or as the constriction commences you are well ahead and safe enough to manage yourself and those around you!

Well the hour-glass will flip and will continue to constrict and expand around the centre in an endless cycle – that is perhaps what life is all about! What matters though is that in the short times that we have, it will only make sense that we make an effort to be at the right place within the hour-glass so that no matter how hard it is shaken, or how tight the constriction is, we are able to prevail for our own well being and for the people who depend on us- whether that’s our family, our society or our nation or the global community, depending on who you are, larger will be the dependence and higher the need to prevail and overcome the hour-glass effect and the only way to do it, is by – Being who you are!

I will leave you here with these thoughts for now, to reflect and contemplate , where you are within this hour-glass and how well you are prepared for whats happening now and what will happen later- because the hour-glass will keep flipping as and when its time arrives!

Ciao for now, will be back soon with another article! Until then stay safe, stay wise and keep time!

The “expert”syndrome.

Frankly speaking, I never thought life would be so exciting! We live in times when facts are stranger than fiction! Even the best fiction writers would not have been able to imagine the way we see intelligence and dumbness been played out every now and then! Join me, as we explore a funny, innocent looking and possibly the most damaging trait that lurks amongst all of us, nope, not the virus, this story is about the “expert” syndrome. We have a look into how this possibly originated, how it has evolved (or kind of devolved); so here we go!

As much as I wish to avoid, but I helplessly gravitate towards the topic of the “pandemic” ( not that I am obsessed by it), right now perhaps there is no other topic around the world that unites humanity the way the pandemic has! Either you are suffering more or suffering less, but the fact is you have earned yourself a ticket to this global show! Importantly this is a live study about how “experts” just ended up screwing the fate of millions of people the world over- by punching the right buttons at the wrong time and how the birth of overnight “experts” has possibly added to the chaos, creating more drama rather then providing solutions!

To begin with the pandemic is not a health issue, to begin with! Yes, sure enough a virus has crossed over from an animal to humans and this has in fact more to do with understanding the Virus, its behaviour, its potency, its vulnerabilities and ways to block, inhibit and restrict it form creating dis-ease or illness that can lead to fatality!Now just look who all are responsible in formulating strategies around the pandemic, no it’s not the virologists, neither are the immunologist , it is the doctors (who are supposed to pull those log tubes and ensure you live your life, even as they try to treat you with whatever they “think” works because “someone” told them so!). Sure enough, doctors will alone be able to save your life and keep you on this side of the world, no one is discrediting them, but the problem is that unless the “real experts” don’t give real solutions, all that doctors are left to do is struggle by trying out options and facing the never ending wrath of the patient’s families even as they are hanging on to their own dear lives with each passing moment! Other times, if it’s not doctors then depending on which country you reside in, it could be the head of the major religion that is followed in a country, or leaders in clinical research, bio-statisticians- yes, those gifted people who crunch numbers, extrapolate graphs and show the grim scenarios- straight out of a Hollywood movie- so that everyone is happy with any number less than that- this is the same shit like what you used to when you explained your maths scores to your parents- The conversation goes something like this-“Hey Dad, you see I got a C, and you should be grateful its not a F, something like that”! When all of these fail; you always have those invincible politicians becoming overnight Virologists and Health experts- who come on television and ask you to do everything and anything- from clapping, to banging your utensils to asking you for helping those who are more affected then yourself- so basically you burn down your house to provide warmth to the community! Hold your thoughts, with this pandemic here and let us visit another set of “experts”!

Alongside this pandemic, the world is also witnessing an increasing period of military tension and aggression whether it is encroachment of Indian land by China, the fragile nerves around the middle-east, the uneasy clam around the South China sea, The newly defined US- China Cold War ( I think a better term could “American Chop Suey” War!) Importantly, the war theaters of the world for some strange reason seem to be immune to the virus- making me wonder does the virus really exist! (well, don’t bother- it does!). Now with regards to this military flare up, if you are lucky to be in India or the USA, just switch on your Idiot- Box (yes the good old television) and flip to any of the news channels- you will be left dumb founded at the variety and diversity of suggestions/solutions and action plans thrown every few minutes, guess by whom? Yes, “the experts”! These experts have the answers, solutions, action points for all problems that the world is witnessing in real time and in few cases there are also animated VFX enabled decks which can play out scenarios with complete end-to-end detail and remember this- For every challenge that the world is facing- by evening all TV News channels the world over- have managed to get the experts (even before the nation or the government can lay their hands on their grey matter!). These experts then spell out strategies, action plans and hidden motives about the subject with great accuracy and convincing tenacity (putting even Nostradamus and other modern day fortune tellers to shame) the entire topic is laid open- all thread bare- often you are left wondering to which side do they belong- or are they the aliens from Mars who want to see humanity fight and finish off each other! Thankfully, the only commonality with these “experts” is that, no one is listening to them- no not even their audience! So what’s really happening- what is this phenomenon all about- why do we end up wasting prime satellite broadcast time what is this all about? Read on!

Since time in memorial, as civilizations have advanced, there has been the urge to dominate society with knowledge, information or power, the days we live today are no different, the only slight change perhaps, has been that we are also plagued by the space of mis-information, pseudo- knowledge and “self-proclaimed experts” more than ever before! The real problem accelerates because , even as the “real experts” are busy chipping away the challenge one step at a time- away form public glare- you have this abundance of “so-called experts” who seize the moment and occupy the void space of the real experts and convert the it into a glorified entertainment zone with no real sense or substance! Now, you may want to argue, why is that even allowed in the first place? Well, sadly that is how social engineering works to further what is called as “building narratives” and “getting social acceptance on opinions that are being sold” (irrespective whether they make sense or not)!

Consider the case of the pandemic, experts all along have debated, discussed and emphasized on cutting off people to people contact- well nations did it- what happened- did the situation improve? Well no if you are talking about absolute numbers, but yes, if you want to consider delaying a problem as a solution! If you are still wondering why this would have happened, well the answer is simple- remember I mentioned about “Immunologist” well yes, who were the centre piece to provide a solution- were all but ignored and not paid heed to as the world should have- you want to ask why? Well, you see creating economic adjustments and narratives and the promise of a new drug in the market makes vibrant economic sense and irrespective whether how accurate it is or not- the fact remains it serves the purpose of the few who drive and direct the societies the world over and once this is supplemented by the entertainment over media- you have a water tight case and everyone now believes that lock-downs are good! Wait until they realise that the cure has been worst than the disease and that by itself will be another story of social chaos!

Likewise, do you really think, armies across the world would decipher their strategy, potency and abilities over news channels and TV shows, well certainly not, than why the circus- this is called as opinion building- I mean you want citizens of a nation to support a decision of your’s to go to war- how would you get it done? Well, yes the classic way- ignite the patriotic lamp, create an enemy- communicate the over exaggerated threat and inform that this is the only way and you are the only one who can do it! That’s it! The nation is ready to go to war! Now, if you are wondering why would anyone do this, well, it plays well to the audience in the one countries who have just rudely awakened to their patriotic nerve and secondly helps to create a new order by bringing in distraction, chaos and uncertainty, not for one, but many countries around the world! In the connected times that we live in today, if USA catches cold, India will sneeze and the converse is also equally true!

So even as multitudes of ” so called experts” burn the midnight oil, fry our brains and occupy TV shows at prime times and keep throwing off solutions by the minute, the real experts are busy doing what really matters and the way it should be done- with focus and direction to create solutions to the problems at hand! You see these “overnight experts” have advise for everyone; whether it is the President of the USA or the Director General of WHO; they always have a suggestion for everyone, but for themselves! We should be thanking our stars, that The White House or The UN is as yet not taking these stunts seriously, if that happens, it will be the last sign of overall annihilation of intelligence form the face of the earth!

The only reason why this “expert” syndrome exists is because we are now kind of attuned to some “breaking news”, “some development”, “some news”, which may be good or bad, to make us feel our lives contextually better or worse each time that we switch on the TV and we are always left saying, “Great it was not me” and then moving on as if noting happened to the next circus! You see the real geniuses of the world don’t have time for TV shows and ranting off strategy on prime time! They are serious about what they do and they know what is at stake, likewise real politicians, statesman and business houses, they never waste time ranting off their next moves, secrets as a prime time event! Often,the ones’ who hardly have a figment of understanding of what’s really unfolding end up occupying the void places left by the real experts and since public memory is short, they are always forgotten and at times they themselves forget what is that they had said about a problem and often end up contradicting themselves as time flows!

The easiest way to note and steer clear of the “expert syndrome” is by knowing who is speaking about what! If the people who are speaking are not the ones’ who are solving the problem at hand, then no matter what, you can be rest assured they are just occupying the void and creating an entertainment quotient! Think about it! Had they really been experts and there is a criss at hand, where would they really have been? In a TV studio or at the place – Ground Zero- where the solution have to be found and implemented?!

Before I begin to sound like another “expert”, I will leave you here, urging you to reflect and check for yourself, how many “experts” you really know and if you too are an “expert” which one are you- the real one or the pseudo one!

Ciao for now, will be back soon with another article, until then stay wise, stay safe and enjoy your expertise at what you really do!

To solve a problem, define the problem!

Guess, the title says it all, never before in our lives (not that it was not important earlier) has it been important than now, to learn the vital art and science of “defining the problem well”! Unless we don’t define the problem well, we will have it visiting us again and again- disguised as something else, even as it remains the same fundamentally! Through this piece we take a quick look at understanding what does it take to define the problem and how that helps us all to live with one less headache to manage! So let’s roll!

A few months back, I had written , why “The Virus is not the problem”, and I am glad I did it, because as days and weeks have passed, this is what has been really true, sure enough no one is denying that the virus is fatal and can kill, but what needs to be foretold and given due emphasis, is the fact that it is not merely the virus by itself which is fatal or has the potency to kill, rather it is the contextual settings around it which alter its fatality and potency- The virus can harm, only if you allow it to harm by being reckless, unhygienic and inconsiderate for the health and safety of yourself and the people around you! Had the fact remained that it was only about the virus- the number of lock downs (partial and total) that the world has seen would have by now completely ended the whole pandemic- but that is not whats happening! The virus has opened up the scientific community to an extent where they seem to be more at logger heads rather than collaborating to find a solution, Immunologists, Virologists and the Physicians all have a story to tell and each one of them is right- the problem is that each one of them is right to the limited extent of their knowledge about their subject and experience and frankly the virus gives a damn to that bit! Allow me to quickly explain!

You see, the virus will be able to infect you, only if the health conditions of your body allow it to do so- which is an area that you alone control! Whether you have been healthy or reckless, it has always been your choice and you have now the only option to follow the guidelines that suit you, based on what you have ended up doing to your health, even before the virus made its appearance! So at one extreme end, if you have had a disciplined life and respected your health alongside your job sans all the non-productive garbage that you normally would end up doing as part of the so-called lifestyle (which in itself is a dis-ease), you would have nothing to worry or at the most, have a limited challenge to face a virus- this or any other, for that matter! On the other hand if you have been reckless and on a never ending party all through your life, high on everything that you are not supposed to be on, well in that spaces, you are the ideal candidate that this virus would like to see you wrapped up in a body bag!

So this way, it is not only about the virus- the story starts much before the virus comes to the scene and that is the only truth with every problem that we face ever! We set ourselves up for problems and challenges even before they arrive by doing or undoing what we do and what we do/ undo further determines whether we will prevail or succumb to the problems as and when they make their gracious appearance!

Let’s leave the virus alone for now and let’s focus on our world of work; right now many companies are in a frenzy to sack people- sacking of the very people- whom they would have hired paying competitive and at time more than competitive wages and incentives- just with one intent- to have the best so that the clients know- that you have the best and the finest and thereby attract business and revenue to your stable! Fair enough, then why sack now? I mean have you ever heard about a Captain of a ship who asks passengers to jump into the ocean or change ships or throws passengers with lifeboats in the middle of ocean because there is a fuel problem and he must reduce the tonnage of the ship?! Or have you heard about the pilot who decided to drop off half the passengers mid-route because he had a change of mind?! Well, you may say, what can the businesses do, if they don’t have the money- well, so see the problem is not you, it is the money! and what makes you responsible for everyone else’s salary? I mean, had you been able to deliver what you required to for a calendar year and justified your costs, then the organisation would have been duty bound to hold on to you- no matter what! No one throws off a Ship Navigator or Flight Engineer off the ship or plane no matter how heavy it is! So this is where it finally comes back to! The real problems start when organisations end up paying whatever they can afford or are asked for (without verifying adequately)- hoping that the returns will come back to them as told by the hotshots, as they speak for themselves, negotiate and argue at the interview; but as that crucial delivery begins to falter and eventually fail, it ends up becoming a loss for the organisation in the normal times and during these crazy times, like we live in now, it is the next closest thing to a complete financial meltdown! Next, it starts a whole new finger pointing game from the HR team to the Business teams and back to HR in a never ending loop asking only one question, “Why the heck did we hire this person!” and more importantly “Who hired this person!”

The whole point of taking these two dissimilar problems was to drive home a point that no matter what the problem is, unless you are able to define it well and set it up correctly contextually, there will be no solution that comes your way and you will end up being visited by the same variants of the problem from time to time! A disciplined and healthy lifestyle even through normal times is a checkmate for any infection/pandemic, likewise prudent and wise decisions while picking up assignments and offering assignments saves a lot of unwanted melodrama to both the employer and the employee as well, because even if one of the entities goes on to promise what they can’t provide – failure will be certain!

So if you, want to keep that drama quotient a little quieter in your life, begin by defining your problem, define it well and see where the buck stops! Check if you have control; lesser the control you have in managing or to prevail over a problem, the more likely you may fail! More control = Less failure. Next, engage in what you can manage- promise what you can deliver- whether it is the next salary you want, the next business deal you want to crack or the next target that you want to set up, be practical and realistic- one simple way to set and plan for things is – your objectives must be just enough to give you the moment of “aha”, joy or achievement, but at no time through the process of achievement or post the achievement should you be exposed to burn out- mental or physical- because that will mean that what you have achieved is merely a fluke and asked to do it all over again you will just wither away by the mere thought of it! So, it is vital that your ambitious pursuits, at all times remain confined within the walls of sanity, because the line between eccentric success and madness leading to doom is a very thin one!

Whether its is a problem that you have been facing because of a job loss, or the impact of a health crisis, the real problem is not these events- as they unfold- but how we set ourselves up, long before these events- in terms of our approach and belief systems about ourselves! To solve problems, you may like to start working on yourself from within through a course correction of your belief systems that serve and do away with those that don’t serve anymore- perhaps correct a few, omit a few etc. This is a dynamic and ongoing exercise and perhaps the only approach which will enable and empower you to analyse the development of events around you even before they tend to manifest into complete problems! Always remember, never confuse unfolding events as the problem! The events around indicate how things are going to form, reorganize and morph in the times ahead- learn for those indicators and prepare yourself to thrive in that new evolving order post the chaos and ambiguity! Just as we are unique, so will be our problems and there will never be a one-size fits-all formula- there never is- hence as you keeping walking ahead in your lives, doing what you choose to do- consider, retaining sense around insanity, learn what you require to, laugh off, what you must and ignore all that you can!

I will leave you here with these thoughts for now; go ahead and grab a coffee and ask yourself , “How good have you been in defining your problems and how much more better can you get at that!”

Ciao for now, will be back soon with another piece! Until then stay wise and stay anchored!

Decoding “ism’s”: Why they work & why they don’t!

Now, before you start making any judgment about what this article perhaps may suggest or not and what my take on the issue of “ism’s” is- well none of this really matters- what is important and what this article deals with are the observed facts – The things as we see and what is the best we can do with what we experience either by accepting, rejecting or remaining indifferent to all those “ism’s” around us! So let’s roll by starting to understand what and who these “ism’s” are!

No matter where you work or who works for you (if you have your own business), which nation you come from, what society you live in- “ism” is a phenomenon which is perhaps as old as human civilization itself! “Ism’s” stands for – groupism, nepotism, favoritism so on and so forth and also makes it presence felt through despise, neglect, indifference and behavioral non-acknowledgement! Like everything else with humanity- by itself – none of the attributes are harmful to cause any serious damage- When these are applied and work in a directed manner, setting off a cascade of imbalances -which more often than not end up harming more people than it is meant to help the few that adhere to the set of the operating “ism” that all hell breaks loose!

Consider this case, say you are a powerful politician with an immense sway and acceptance among the citizenry that worships you like a demi-God. After serving long, your time has come to hang up your boots and offer that position to someone else who can further your legacy- you have a set of loyal workers who have been with you through the years and you have your own kid- that has been showing promise- not necessarily the best of the best among your party (group) what choice do you make? Go by merit strictly- shunning away your own blood- to have a face off at the family dinner table every evening? or stand solidly behind- project your heir to the chair and ask your group members to swear allegiance to the new upcoming order and awarding them with what they want and what you can for this kind act! Well, depending on which part of the globe you are- irrespective of the decision you take- whether you go ahead with your party nominated leaders or place your heir to the chair- you will always be accused of practicing nepotism! This is is the fact of being nepotistic and furthering nepotism- but the counter-point is equally important! Park your thoughts on this politician’s case and we will revisit this towards the end!

I am sure you would have paid a visit to the doctor- at least for some reason- if not for yourself- for someone that you know- possibly for someone you care- What did you do-when you had to make that life changing decision of entrusting your life or the life of someone you value in the hands of a doctor for a major surgery? Did you go by the medical school grades of the doctor? His legacy? His family name and history?What was it? Chances are- if you come from a place like India- where the concept of “Family Doctor’s” is still alive you have generations of families aligned to generations of healers/doctors all for a good reason- that ability to heal and cure runs in their lineage! Well- you may call this unscientific bullshit- perhaps it is- but it works! The chances are that when you want to trust a doctor with your open heart on the operating table- you will find it more comforting to know that the doctor comes from a family of surgeons rather than having a dude who walked out of a medical school last summer with a gold medal! So at times- nepotism is the only pivot of hope, likewise you have lawyers/advocates. Surely- the Jr. Doctor- may not be as sharp as the Sr. Doc in the family line- well that applies to you as well! isn’t it! Intellectual degeneration is the hallmark of humanity and the ability to even retain the same level of intellect as the previous generation is a “wow” moment in today’s era!

Now let’s examine what plays out in the professional settings! Consider this, you have through sheer hard work set up a multi billion dollar empire or perhaps even a million dollar business- it’s time for you to retire- what are the chances that you want to promote that Executive over your own kids and place them on the Directorship of the firm thereby giving them almost the ownership of the firm- Simply because they excelled at their work? not to forget the fact that for all that they have contributed to the firm, they have been rewarded all along with perks and salary for the same all the way? or Do you place your kid on the board and ensure that the “A” team sticks together and follows the rule book by listening to the chair- no matter who is on it! In yet another setting it could be all about that odd film or that web series you want to make with millions at stake and investors gunning for your blood- should it fail, you are toast- what do you do? Go with the safe cast and crew to ensure the project is completed in time and there is a greater awareness and chances of recovering the investments or go ahead by experimenting with new faces and unknown technical teams- just to follow your passion of doing something unique and fresh? Well if that scores a goal- you will remain to tell the story- else you will be in all probability evaluating your options of survival! So does this mean that “ism’s” are here to stay and there is no way around that? Well the answer is Yes and No- Yes- “ism’s will stay as long as humanity walks on this planet and No you don’t have to suffer on account of “ism’s if you don’t want the profits that come with it!- How is that done- well read on!

The safest way and perhaps the only way to tackle and deal with the “ism’s” is to be fiercely self-aware and know more about yourself than you know about the world around you! You see the power to destroy/create or get broken or build comes from within- within each of us- unless you don’t individually allow or empower another person to impact/ effect your thinking and who you are- You are safe and can deal with “ism’s” either by embracing them- be a part of the gang-play your role for a while as long as you are comfortable and gracefully exit when the time comes- like most of them do- without bring bridges and maintaining social relevance! The other way is to Accept “ism’s” is – See them as they are and don’t get entrapped or allured by their power and temptation and continue with your track and approach – Knowing well that your trim levels will arrive much faster and quicker and that you will be eventually ejected from the system earlier than other’s irrespective of what your potential is and whether you are valuable or useless to the people and the set up that you are aligned with! This second approach provides the bedrock to create a formidable seed to downplay “ism’s” and that approach is of “Authoring your own story”. As an option perhaps, not many will be able to exercise this, unless they are ably supported by family and people who matter and care for who “You” are and this scarcity makes this tribe even more ingenious! This is the place that breeds innovators, world-class artists, experts in various fields- from culinary to medicine, from engineering to design! Once you arrive in this space of being able to create and craft your present for a future of your choice- You become indifferent to all the prevailing “ism’s” around you and ironically enough as you taste success- these very “ism’s” will come searching for you to again allure you to their clan so that they can keep harvesting on the exploits of the genius thinking that you offer to the world- by claiming that you belong to their “ism”! So you see finally even success crafted and created by your own merit will draw you back to something that you were escaping- The only difference being that this time- You control the pack and You get to decide when Enough is Enough and no matter what you say or do- Your Indifference – becomes your greatest asset- since you have already learnt the act and craft to create and survive without any “ism” around you!

Being a coach, we learn dealing through our experience with people- The only singular truth that remains is – the fact that- Each individual’s truth is a their own reality to which they will always remain glued- the depth and spread of that truth either makes them all encompassing or self-limiting! There is nothing right or wrong about “ism’s” how we deal with it and what approach we take to deal with it- either makes “ism” work for us and help us or makes it works against us to harm us! The human mind, being what it is- through your life time- at one point the “ism” will your vital need – pivoting on your existence and yet at another time as your purpose is served, you will despise and reject that very “ism” as it never existed! Nothing right and nothing wrong about it! The only important thing being- don’t plan your life aligned to “ism’s- that is a fatal fallacy and can wreak havoc with even the most intelligent minds! As long as you stay focused within and know who “You” are and learn to manage that bit- all else can be dealt with later!

I will leave you with these thoughts for now, to perhaps re-evaluate your priorities and see whether you are entrapped/ fostering or staying indifferent to the “ism’s” around your fragile life!

Ciao for now, will be back soon with another article! keep those mails coming in and do let me know what next you would like to read about!

The experience paradox and flawed followership.

Through the last three months, wherever you are, your living rooms would have been flooded with “experts” and people having “experience” and being appointed as advisors, “expert committees” who would have pledged in one way or the other, about not worrying on anything and that they have control and will end this pandemic quick! The fact though remains that the virus is here to stay among us- not necessarily wanting to kill us- unless we have a screwed up immune system- which is because of what we do- what we eat and drink! So who are these “experts” what is all about the magic label of “Experience” and who are these people “followers” whose “followership” qualifies these idiots to lead and make a bad problem worse! Whether it’s a national view, about your immediate community or the work place that you go to, you would have either suffered or have had unwillingly contributed to aggravating problems rather than offering solutions; Thanks to these “experienced” people! Join me here as we try to understand why “experience is over-rated” and why “quality of follwership matters”!

The simplest of facts remains that, “experience” explained the ability to perform a similar or the same tasks over and over again and that made a lot of sense when you needed a shop floor worker to tighten up the screws of physically end up welding joints through a manufacturing process and still it does hold good when key skills are need to perform a task which is routine with utmost precision and accuracy. Surely enough you may want your heart surgeon to have experience because that person would have opened up and closed many beating hearts to ensure they keep beating afterwards too! But the moment you ask the heart surgeon to open up the brain and fix things up! Well, yes, you’ve got what I a m trying to say, you are asking that person to do something which that person has never done before! So you see all that accumulated experience becomes of zero value! Likewise if the welder knows how to work on a particular machine /component and tighten bolts for a particular product type- and now if that person was to move over to a new assembly line- his entire so called “experience” will be of little or no consequence as things change! What remains is competence and skill- A skilled worker or a surgeon- one will always remain- who they are- skilled and competent- but the accumulated experience does not help them solve something that they don’t know what to do with it! The current pandemic that the world is facing is getting aggravated by exactly this kind of disposition where all the governments of the world have assembled armies of “experienced” people who don’t have a f**king clue of what to do and how to deal with what they are trying to solve! – simply because this virus was manufactured either by man or nature just few months back to engage with the biochemistry and physiology of humans! It would have been roaming in the wild among animals for millions of years- who knows- but these changes and the impact is new and what is needed to tackle this is not “experience” but “intelligence” to study and work on solution pathways by studying the ongoing impact so that quick fixes are made available keeping in mind regional, geographical, demographical specificity of each nation and the regions within large nations!

This approach is the only hope that so called “experienced” people can bring to the table to ensure the world emerges from the shadows more rapidly rather than wasting time, money and resources to feed on their egos of misplaced experience which has no or little consequence simply because they have never experienced anything like this before and all their accumulated learnings are a big zero to this new challenge- what remains is the their skill and competence which needs to be supported by available intelligence to over come these situations- which I believe is a different problem of diminishing intelligence and also the fact that these “experienced folks” have never seen a problem like the one they are trying to solve with their limited past experience which has nothing to do with what they face!

This misplaced experience not only is detrimental in situations like of a global pandemic, but when these”experienced” geniuses walk the corporate world, they leave a trail of destruction like no one else and yes, fundamental reasons are almost always same- trying to solve a new age problem with an old age belief system and based on what they would have previously done; add to that the next layer of “flawed followership” which ends up becoming the final nail in the coffin for a corporate meltdown!

Firms hire- people with “experience” not realizing that the problem being faced is unique to the organisation and the circumstantial set around it- yes you can hire for people who show competence and skills to deal with complex situations but that is no way a guarantee for being able to fix the new problem at hand (it may be a recurring problem for the organization- but for the people walking in new – it will be a new problem and with time either they are able to fix it or end up growing avoidance strategies like everyone else around so that the problem stays and grows alongside their careers in the organisation! What’s the easiest way to know if this has manifested- watch out for the words- “This is how it is- this is how it will be!” How to go around this? Well only one way- Always hire for competence, skill and personality- These attributes are at the very foundation of an individual which will tell you whether a person that you want on your team is an all weather solution or a fair weather peacock!

But then why do people have so much of misplaced stress on “experience” well this has more to do with the “Followers” and importantly the “Quality of Followership”! Remember folks we get our urge of being followed and high of leading even as we evolved from being chimps into humans- but the quality of followership speaks a lot more about the Leader than the follower! If you want to ever decide whom you want to to work with- do check the followership for the person! In an ideal and highest form of Leadership- Leaders are meant to create more Leaders and not Followers (Refer- John C Maxwell), but given the short supply of common sense and reducing intelligence- even if Leader’s are able to get high quality followers, I will pleased enough! Look around you, whether it is your office, it’s your city council, your national politics- what do you see- you will see an unfailing pattern- Like attracts Like– That’s the universal law and holds good very much when it is about the quality of Followership! Say you have an intelligent leader- but obviously the followership will be more of intelligent people who are able to understand and contribute to the leader’s cause and actions- those who don’t understand a shit of what the Leader is saying will simply walk away- saying that the leader is an idiot! Well at times it may be true- when Leader’s camouflage their dumbness and call it as intelligence which is lapped up by an equally greater number of dumb followers- who also are believed into thinking that they are wise because they are following a wise leader!

This eternal strife between real and assumed intelligence and the quality of followership ends up serving societies with leaders who now have “experience” and become “experts” who are then entrusted with all our lives when we meet global challenges! Well I am certainly not suggesting that all are idiots, what I am saying here is- the quality of follwership and giving more importance to individual intelligence, competence and skills is much more valuable and meaningful if the world needs to find it’s way back not only from the pandemic but also from a growing economic disaster which will turn into a socio economic problems with law and order connotations in the coming weeks and months!

Experience only helps if you are going to go about doing the same thing again and again the same way as you have been doing it earlier! When contextual settings change- as life changes- what will help and what alone helps is – intelligence, skill and competence which are as intrinsic to every individual just as their blood group and it is all about doing what best they do with it that makes the difference between surviving and crashing during a meltdown event!

I will leave you with my thoughts here, time for a coffee and will be back soon with another piece, until then do think about what leader’s,experts and followership quality have you seen around you and what is that you want to change for the larger good, form this moment on!

When the cure is worst than the disease.

Continuing with our rant on how stupid, dumb and mind-numbing decisions are being taken on a routine basis- all around us, this short piece is an attempt to see how we may eventually end up harming ourselves more by deploying half -measures, knee jerk reaction and imitation strategies, even as we try to do away with responsibility, accountability and ownership and use of meaningful scientifically validated rational actions! This is a journey to explore what it looks like from within in a typical case of “When the cure is worst than the disease”! So let’s roll!

To make it simple, we will see the different scenarios with increasing level of complexities which go show you how hurried diagnosis can actually make the cure worst than the illness! So here they are,

Anxiety Driven Disasters

Conformity Seeking Disasters

Information Led Disasters

“Always Agreeing” Disasters

Anxiety Driven Disasters: As the Coronovirus decided to embark on a world tour, educational institutions were caught off guard, the ones’ that were not technologically ready, needless to say suffered the most and this is where from where we get our first learning lesson! A few schools in India faced this, even as the different state governments urged schools not to ask for fees until the sessions for the next year began sometime in June/July; schools required to pay their staff so that they are able to retain their talent (which by itself is another subject altogether!). So when some parents (who yet refuse to believe that we are living in a cornered space) who had paid the fees and yet others who showed willingness to pay the fees, were told that you can pay later as schools will take time, they cam back with a boom to the schools saying, “Why can’t you go online and start, we can throw that money at your face, this is not done, we work in IT companies, we work from home, students can study from home”, so on and so forth… This trigger sets us up to the point from where everything now starts to rapidly go downhill! Well, the schools being who they are, ramped up fiercely, put extra time, teachers worked extra hard to get the content into the online format to ensure it stays meaningful and relevant for the students on this new medium and the parents were informed that, the schools were ready to start online sessions on time and that we can move ahead! This is that golden moment when the same parents who were ranting all through for their child’s loss of education etc etc, came back to the schools and started to say,” How do you expect a child in Grade I to have a laptop and use it?”, “I can’t lend my laptop for such a long time, I have office work!” So this is how shit manifests! 

If only, the  parents had not decided in haste, caving  in to their anxiety of  “What do I do with my child, who is free and I don’t know how I can add value to the Child’, and  completely outsourced their kids to schools and institutes, this episode would not have manifested, likewise only if schools had the conviction and authority to let the parent’s know that, “They know more about Education” and would have not heeded and given in to the parent’s anxiety, all this colossal waste of human manpower and ingenuity would not have gone to waste! Well there is certainly a lot of good stuff which will come through all this mayhem, but if you ask me this is a very elementary  level or rather a limited damage scenario emanating form a mismanaged crisis! If you are wondering what are do more damaging scenarios look like, we have our next type..waiting for us..and probably playing out near you even as you read this article!

Conformity Seeking Disasters: This is by far, one of my favorites because it is possibly the simplest to explain! The pandemic is a live example- The brash, blatant and unwarranted lock downs, shut downs, and whatever you may be calling them around the world have just ended up playing to the people who would have wanted the things to manifest the way they did! If you step back for a moment and maybe rise high- and take a bird’s eye view – you will understand- what we are dealing with is a virus attack- which has spread across different regions, nations, cities which are different demographically and socioeconomically as well, the one size fits all solution (read Lock down- which was in all probability planted into the minds of a few to be replicated by others!) has been needless to say a more bigger disaster then the virus- wiping away livelihoods, incomes, businesses and all chances of revival and hope in an unprecedented global meltdown much worse then the disease! You can pick and choose a nation of your choice, check the average number of daily deaths ( before Covid19- say for same time last year) and check them now- you will have your answers! If you are wondering why nations and leaders can get way laid- well the simple truth is – we all have evolved from Chimps and as the saying go, when uncertainty hits, it’s but natural to imitate and do what someone else has done- because if that has not harmed the other chimp, I too will be safe, hence as the first nation marketed “Lock down” as the holy potion for victory, others blindly followed, getting into a traps- which for some nations has been far far worse then the actual impact of the virus spread by itself! These episodes set off another set of economic disasters- which will run parallel to the primary challenge and will end up exhausting further the rapidly depleting and diminishing intelligence within societies to recover from the mayhem of a health emergency and financial emergency!

Information Led Disasters: I have touched this topic in my last article, this is played out more in the arena of businesses, because they thrive on their decisions both strategic and operational through important cues and visible indicators coming out through governments and regulatory agencies- so when the governments are all caught up in their own shit of “Conformity Seeking Disasters” any and all direction coming from them to businesses will be at the best confusing and contradictory- which in turn becomes a fatal blow that takes away even the remote chance of businesses surviving by trying to innovate and suggest alternative course of actions to revive and stay relevant! Businesses soon start to imitate each other, “what’s happening within my sector?” they ask, “What did they do?” in hushed whispers everyone is asking each other and then the conversations start, OK, “They have a turn over of xxx, they laid off abc, so I have a turn over of yyy so I will layoff pqr!”..Well this madness really has no sense because in this climate of Information (read Mis-Information), different contextual realities and race to Confirm and facilitate Capitalist greed, there never seems to be another way to get things done and so the death spiral among businesses starts, the result, well unemployment yes, but more importantly loss of Human Talent which comes biting back as a fierce competitor in a few short years and by then the people who have taken the decisions today are all but irrelevant and there is a new set of people grappling with this new unwanted competition for no fault of theirs! So well yes, this is one more aspect when impulsive, short sighted, best described myopic, unwarranted and unchecked haste creates a long term problem which is greater then managing a few businesses or sectors and ends up being a larger socioeconomic societal or national level problem!  

Always Agreeing Disasters: When crisis hits, even battle hardened, officers will tell you, they need on their team people who can speak their mind – to anyone – certainly respectfully- but one must say what they intend to- they must speak- courageously enough even when authority seems to be faltering and making decisions either in haste, impulse or on facts which are unverifiable and lack credibility- either because of the content quality or the source! When nations are run by people who lack courage, conviction, vision and simply don’t dare suggest or question authority on the scientific rationale behind decisions being taken- it is all but certain that the future is doomed because it will always continue to hand around over the horizon which never is reached and which can never be touched! Whether you have been part of a corporate that had called for a meeting of all your unit/ SBU CEO’s and all “agreed” (read “YES” people)  to cut costs and have people thrown out and calculated mathematically, myopically without understanding “Who” was being ejected out (the person- the experience- the competency angle) – it’s just a matter of time before the people who acted in such haste and impulse get the taste of their own medicine! Very often within the corporate corridors- the so called “CEO’s” (many of which I have found to be struggling with the true essence of that designation label and are nothing more then glorified managers at the very best!) act in haste and then later regret for what unfolds in due time- rarely do they get time and space to do damage control and many of them fade away into corporate obscurity with no future reference or direction like a satellite turned off and set on an endless revolution around the Earth for no joy! If you think this is bad, well when you amplify these kind of mishaps pertaining to “YES” people at governmental level especially if they are part of the strongest nation on the Earth or part of the largest democracy- just imagine how horribly wrong things can go when you have “YES” clan advising every critical aspect of  national security, financial wisdom, healthcare, social justice, growth, business environments, environment, think of an area and then just imagine how horribly wrong things can go! and yes when do go wrong, as they usually will go with a decent predictable timeline- the events that unfold make national and international headlines!

Well, I will leave you here, giving back your solitude, think and feel what you are witnessing, wherever you are, whatever  you may be doing, perhaps you are a national leader or a school teacher or a doctor or a pilot or a business leader or the average person who works for a living, take a step back, see the kind of decisions that are coming your way  or your are obliged execute;  try to decipher their source and the coded messages within the narratives; that alone is the way to salvage your today and safeguard your tomorrow to ensure that no matter who says  what, “The Cure mustn’t be allowed be worst than the disease!

Ciao for now, will be back soon with another piece!

Leadership-Calibrated by Incompetence.

Whether you are in India and wondering what more worse is in store for you, or whether you are in the USA and have been through the process of social suffering and social mourning, irrespective of what your individual story is, right now, perhaps since World War II for the first time, Humanity is held at Uncertainty, which is nothing more or nothing less then the reflection of Incompetence of Leadership at the highest visible levels within the societal arrangements that we have adhered to as humans over the last 60 years, and perhaps this is the reason why the evolving changes will question and possibly topple existing rituals and arrangements in the months and years ahead- some may help and yet a few may harm! Join me as we try to make sense of the clutter and chaos and understand what the noise is all about within the moments of deafening silence that we get to hear every now and then! so here we go!

The current crisis – so called crisis (if you ask me) is a stark reflection about how something that could have been better managed was allowed to slip away and run free and unleash havoc in no less then 184 countries when the virus was at is peak! I am not going to use this article from the point of view of who did t, why and all of that political rhetoric, the focus here is, “Why did world leaders react the way they did” even as details (no matter how insignificant and ambiguous they would have been) began to emerge about the ferocity and damage potential that this virus was capable of.  A part of the answer lies in the fact that our world is an ecosystem of delicate and fine balances, like an orchestra all the different musicians and creative geniuses come together to play not one tune but their different tunes and just make it audible enough to know us who is out of syn and who is in the fold of the developments, the current episode has been so bad that it has turned a global orchestra into a big mess where every player has ended up not only playing their tune but also has ensured that the other one can’t play and hang on to their own tunes! This, I call “acoustic dissonance”! A space where no one is listening enough for anything specifically and whatever that is getting played is being accepted!

Leader’s decisions are understandably calibrated to the limitations of what they are asked to govern and manage. The problems start when they begin to govern and manage not from the mandate that has been provided to them or the positional power bestowed unto them but from a space to imitate and replicate what is being done elsewhere and when they start to find their answers in the same problems which are being resolved elsewhere; completely forgetting that the contextual setting of a same problem will have a differentiated impact based on the context of the other place and the specificity that it brings along with it! So  to begin with,why does this happen?

Unlike the golden age of emerging nation, new world and economic order that we have witnessed between 1950 until 1990s, the digital age has hastened everything and created blanket formulae for everything and everyone, whether it is a job that you need  or the vocation that you need to pursue, there are templated pathways to success and failures, and of course, when it comes to politics, there are dynasties and legacy handovers- but not all of them necessarily are mature or wise like their earlier generations! What all of this leads to, is a sum total of failing competencies across the social fabric, with citizen pressure low and misplaced with regards to their priorities, aspirational quality of governance, for life; the governing arrangements reciprocate by doing simply what is being just asked and aspired- and completely doing away with any visionary effort to preempt or proactively mitigate any foreseeable challenges- these aspects are then exposed as the next disaster strikes and then each element of this failing incompetent social fabric is rushing to help each other- something which could have been avoided in the first place!What’s worse as soon as the challenge is overcome, the social fabric falls back to the misplaced notion of comfort that all is well, until the next time bomb sets off, which in all probability is hidden in the current challenge and is already ticking off as this one is being managed! So now the question, can we do something about this?

Well the answer is a Yes and a No, the modern day social issues are unfortunately driven by individual greed and disease of wanting more and more with no end in sight, when this amplifies across society, it’s a hopeless situation which keeps repeating over an over again like a never ending spiral death dive unless there is a radical shift in the leadership model which is able to stall this dive and align the whole critical mass of the society for a greater and higher cause and purpose by leading from the front! This is where true leaders emerge and that’s why Leadership experts and Human Behavioral specialists  often say, True Leaders emerge from the Crisis even as Pseudo Leaders create the crisis in the forts place! This alone is the hope and promise which can pull failing societies and individuals from a never ending self defeating death spiral and align them to a higher purpose and direction for the larger good!

Leaving the larger governance issue here, if we see what happens within our work areas, it is no different; every organisation grows to the limits of the Incompetence that is displayed by their leaders and the limiting beliefs that come along with it! This is why you see the churn that you see when individuals decide not to work with Mr. A , B or C or for a Company X, Y , Z- this has largely to do with this simple underlying fact, which gets camouflaged and distorted in the disguise of team meetings, restructuring, formation and disbanding of SBUs so on and so forth! Another quick way to see if you are facing the Incompetence challenge at the work place, just make a note of hoe many meetings you are part of and what real world difference have those done to you as and Individual or your team or the client (who actually pays for your in-office entertainment sessions!). The moment you do this, your next decision will be either to chart a course for your growth within the firm because things are still manageable and repairable or you will get busy planning your exit strategies! Most of the organisations suffer not because the people are ineffective, it is largely because the direction and quality of leadership is severely compromised which simply doesn’t allow people to either contribute enough or has them disarrayed in all  other directions then what they should be focusing upon, thanks to the element of Self-Obsessed- Self-Driven – Megalomaniac style functioning! So how does an individual navigate around this and stay safe from being drawn into this trap of Incompetence?

The simple approach to avoid Incompetence traps comprises of really basic stuff! Firstly you may like to start by saying “No” to that undue promotion, designation, money, incentive which, heart in heart you know is not right and not worth what you are! Well yes, this seems idealistic, but that kind of introspection and being brutally honest with oneself is the foundation to ensure you don’t get entrapped into the world of Incompetence! Importantly to execute this strategy you need to have a design for your life and value system in place which provides you beacons and alarm systems to ensure you stay ion track and calibrate your growth, progress and monetary success by staying away form incompetence traps all along! Next what you can do is remain “Authentic” no matter what the compulsion and temptation, don’t disguise to what and who you are intrinsically not, if you cant tolerate dumb people, ensure you study the collective IQ of the team that you are supposed to work with or lead, rather then ending up with increased anxiety and hypertension, this first step can ensure a lot of unwanted explanation and white noise in your life is taken away in the first instance! Lastly learn to create clear protocols and keep you expectations right! If you want to travel faster then Mach 2 you need to be on a fighter plane and not on a commercial airliner, so be sure you are using the right framework and contextual settings which allow you to get what you expect as long as you continue to provide the inputs that are required to receive your expectations! This list is not exhaustive and there can be more and more nuggets of wisdom and plain speak that can be added and created to suit individual personalities and contextual settings and that is the most important aspect of life, since we are all unique individuals, could be similar in a few ways perhaps but necessarily unique, each of us requires a unique solutions to a seemingly similar problem because the contextual settings are always going to be different and that is the key to steer clear of Incompetence around us!

I will leave you here, allowing you to think and reflect on your share of experiences with incompetence and what you could or did do to either help it or stop it and whether you are zoned out or zoned in within the entrapment of Leadership that is Incompetent!

Ciao for now, will be back soon with another piece, Do keep writing to us on topics that you want to learn and share and do let us know if you or your organisation needs assistance to mitigate your Leadership crisis! 

 

 

 

 

Dealing with (Mis)Information Warfare.

Never before has it been more important to check- cross check and re-check everything that gets played on to the television set, the channels that you subscribe to, the search results that come to serve you and not to mention the endless, forwards, messages and what have you! This piece is about trying to make some sense of the information or rather misinformation warfare in which we get drawn day in and day out at times knowingly and other times unknowingly when we tend to forward that last message on whatsapp without bothering to check if the content made any sense to begin with! So let’s try and unravel what really is going on here!

The later part of the last century, was rightly known as the Information Age- If one had the right information at the right time it gave the person/ business or the government of the day phenomenal advantage to lead and race ahead no matter what the subject would have been- whether it was about path breaking research, or best practices adopted over factory floors, or it was about business or governance strategies- You name it and you will find that the last 50 years has always been about “The Best way” of doing things, “getting things done”, “being the best”, individually or collectively by harnessing the power of Information. Till this point it was a linear fight for supremacy – Whoever had the right information at the right time would be the winner, but with technology and the dawn of the digital age- information became available  at amazing speeds simultaneously across the world and there was never a question of any lag or delay and then it started to boil down to who had the first movers advantage, who got ahead first, how fast and what tools and resources were made available for them to make that rapid progress. Well even this was fair, considering you give the whole world community the same information at the same time and then it boils down to whoever has the maximum matter and money to spend and build on an idea! The real drama unfolds now, once people saw that information based challenges are becoming accessible and rapid progress is possible and the concept of  dominance on sectors/ ideas and approaches to lives problems is beginning to get into the shredders, the real game got started – the game of information dominance through spread of misinformation! This is how we have, according to me ushered in the age of misinformation- The age of Information Warfare- A testimony to Human Dominance and never ending Greed for power (all types) and Opulence!

This age of Information warfare thrives on spreading information which makes sense, no sense and cryptic sense- this is done intentionally to divert, distract and keep competitors and people observing you loose their way and get entangled into a information mess in which they remain entangled and by the time they do come out of it- you would have probably achieved your objectives and then it really doesn’t matter whether they have access to the earlier original content or not- because that has become contextually irrelevant!

This new warfare front made possible thanks to the digital breakthroughs that we have collectively been able to make as humanity has proven far dangerous then any nuclear weapons and weapons of mass destruction! The misinformation business is responsible for almost everything that you see around- on the day to day basis- you would have come across commercials (with the small * of terms and conditions – which is next to invisible) claiming and suggesting things which are out rightly stupid, dangerous and rarely at time fatal- but as they say- the small little invisible * offers protection and the the petitions are always urged to use their collection and individual wisdom-which by itself is a challenge as that is a fast depleting asset! When things do get ugly as usually they do- you will generally have vested interest groups within nations/ communities and across nations who can collectively get into the role of spreading information in a calibrated,weighed manner to do a sinister loop and complete it’s objectives by unleashing public unrest/ strikes/ law and order situations and by the time this is all done the originator and the communication and the real essence behind the malafide act is all but cluttered into an ambiguity of trails, reports and reasons- which often heads no where and then the world is ready for another episode all over again! History is replete with examples when things have become really bad and this ability to spread directed misinformation has at times won wars at the right side of the battle and at times has ended up doing more damage to society at large! So when we know Mis-Information is as deadly as it gets to be- why do we thrive and allow it to propagate- why does it even get a hold?

The answers lie in the fabric of humanity itself- Human societies have long been far away from idealistic settings- there is a rampant inequality within societies, within different segments of a society or even within communities and not to forget the inequalities among nations and blocks of nations! Inequality that transcends all metrics normally considered for determining what should be the definition of Equality!  Inequality manifests in different ways, it could be the inequality between the rich and poor (monetary inequality), inequality of opportunities, inequality of liberty and so on and so fort. The most important trigger comes from the Inequality of opportunity for World Dominance through governance and business. This is by far the most dangerous and the most sinister of all the different malaise of modern societies and has caused more harm then good to each and everyone of us! You may be thinking this has to do with only the intelligence community and the governments- no – this has everything to do with each one of us- as misinformation gets fed into minds which are not that good at checking facts from fiction- the results and consequences often turn deadly and dangerous! So now we know that there is a problem- how do we deal with it! Well read on…

“Practice the Pause” a technique told by many management teachers, the next time you get a piece of information and decide to do anything- absolutely anything with it- think what it is- check from where it is coning- think what is is asking you to do and think about the impact that you may individual end up creating by virtue of who you are- and whether that is needed or not! There will be times when the best thing to do would be nothing! There will be yet another times when you may have to ignore/delete the message and then there will be some other times still when you need to flag the message and the content off to relevant people in time so that disasters are avoided well in time! The challenge though remains to perform any of these actions, first and foremost you must have a thinking mind – irrespective of how intelligent you are or not- doesn’t matter-what does matter is whether you have the ability to sieve through the content and weigh it against common-sense, science and facts of the world! One more golden rule is what doesn’t serve the best and larger good of humanity doesn’t need to be there- If any message that you are to pass on – irrespective of what the source and whatever it is- If it doesn’t help anyone and ends up having more anxiety and anguish to even person then that message is not worth it- might as well bury it as soon as it reaches you!

We live in an age where access to information is a sure ticket to success and hence the converse also hold true- access to misinformation can spell untold misery and chaos at times damaging individuals and at times communities and nations as a whole! The certain way to move around this in-your-face- covert enemy of mis-information is to develop filters through wisdom and knowledge and apply ample common sense to all that you receive- without the screen of prejudice and develop a way to weight the content of information in its totality and then take a call whether it serves or deserves its existence! This kind of mindful approach to content when repeated over and over again will ensure the damages caused by misinformation campaigns world over is as minimal as possible!

I will leave you here with these thought, grab your cup, check your whatsapp messages and think well before you forward the next message! Think- Is it really worth It- Does it add value to the receiver or to you as a sender of the message! If it does go ahead, if it doesn’t delete that crap!

Ciao for now, will catch up soon with another article!

 

Teaming up post isolation.

Well, yes this is going to be perhaps the next biggest challenge for the corporate world (apart from assessing business loss and deciphering business strategy) for the year ahead! If there is anything else that’s going to override the corporate agenda for the next 6 months- it is going to be how well an organisation has been able to re-boot their people and get them back at similar levels of performance (if not better) in the shortest possible way and this is the arena that we explore in this short article…so let’s go ahead!

As the world comes out of the enforced hibernation, the isolation would have already done what it can do with the psyche of people irrespective of how high they would have been in an organisational set up or how more or less important their position would have been- If there is anything that one should take away as a critical learning from this worldwide shut down, it will be one singular thing that this has been an event which can be termed as “The Great Leveler” An event which has the insane capacity to bring everything to a common ground and then present those involved a choice- to re-build everything exactly same as before or re-build in a more resilient way so that instances are better dealt with in the future! As people walk out of their homes and residences and lead their way to the offices- there will be a million thoughts running through their minds- these will be stories of unfinished work, exposed incompetencies, failure of teams, missing of deadlines, missing out on opportunities and in very few cases it will be about realignment of personal priorities- all of these and many more such thoughts would be playing out loudly in the realms of the mind and this is what will be witnessed in the opening few weeks- teams which seem to be together but look to be lost! It is from here where an organisation can make the vital change either to re-build and re- boot or carry on and falter and resign to earlier complacency as if nothing ever happened! This happens to be  precisely the space  and time ,that trained specialists who understand and decipher human behaviour will be needed and deployed to help organisations navigate these initial few critical months!

So depending on what the size of an organisation is, what it’s services/products are and what are the intrinsic value systems that have been (whether they worked in these times or whether they too need a change), all of these will be part and parcel of the effort to bring back the buzz within the corporate corridors. Given the fact that this is a blog, we will touch more aptly to the broader generic aspects that each organisation will need to and should address and leave out specialist domains pertaining to the likes of Executive Coaching and Mentoring out for now! 

Once the people are back, regardless of the size, the organisation will have to take a stock and find how they “seem to be” , look out for changes and any random behavioral deviations that are being displayed- these can be done by cratering smaller groups and having those much fabled High-Tea sessions or for smaller employee base it could be one-on-one’s with the trained HR specialist to gauge what an individual has gone through during this period of isolation. Any of these methods deployed are good as long as it helps the organisations to come up with a team efficacy score and identify if any damage has been done which will need additional support or attention- this again could range from re-alignment of few people from one team to another and at times could be as important as relieving  a team lead of the team’s responsibility! Surely enough no one needs to do this by doing a big bad corporate wide announcement but this has to be done subtly using a human touch with a genuine purpose of knowing and validating the mental health of an individual- consider this you are an aviation firm and now put what I said above in context- get the seriousness of the situation? Good!– Likewise it is important that organisations do this first step because anything and everything that corporate will go ahead and do for team building, team rejuvenation and those kind of efforts will only bear fruit, once an in-depth assessment has been done to figure out what kind of exact interventions are needed and then come up with a plan which is effective and has a timeline for the organisation to be able to measure the effectiveness of the intervention as well!

Once the validations are done, the next step could be using the most apt technique to get teams back to performance levels which they were at when the momentum was broker- people normally don’t agree but the fact is all target and achievement driven tasks normally have a rhythm- these rhythms can be either extrapolated to the rise and fall of revenue, attrition , breakthroughs or acquisitions – all this will vary and will largely depend upon how simple of complex an organisation is and what its business goals and revenue expectations are! So the next step becomes important – in this context- as the performance is trimmed to acceptable level before they got distorted and immediately followed up by pacing up or dialing down the rhythm which will put it on course to build on the found momentum and race ahead as needed by he organisation concerned!

Although this looks deceptively simple and easy, this will be perhaps the most difficult of all the steps and will call for serious efforts from an organisational level, as the primary challenge will be of getting trained HR specialists and interventionist who have this innate understanding of the human mind, which will be critical to create a mental heath map for the organisation. This mental health map can go a long way to know the risks and strengths and thereby ensure that the organisations are not further jolted on their path to recovery because of human performance issues related to the impact of the isolation period!

These first steps will be very critical to ensure that organisations end up spending and investing their available resources on the right teams and people. Any effort that organisations make to circumvent this process of slow assimilation of individuals back into team environments will eventually back fire sooner or later- but it certainly will!

Of course I am not suggesting, everyone will be psyched out or delusional or hallucinating as they come to their workplaces, but it is worth remembering a fact that 21 days is a long period in anyone’s life- given the fact that we don’t live forever ;If there have been islands of calm and silence encountered by individuals in these solitary times- they would have either nourished or damaged depending on the path that an individual would have decided to undertake during the time of this unforeseen and forced clamp down! As these individuals with personalities altered come back to work- they will need another 21 days – minimum- to apply their altered personalities to an environment which these changed personalities will find a little out of place- The alteration here will be the key- if the alteration reinforces their beliefs and values- the homecoming will be easy and quick; if the alteration has been a complete change of beliefs and value systems- you will more often then not see them struggle or leave the workplace in the coming few months! The initial steps that I discussed above will be critical again to know which one of these steps an individual is likely to take!

So people, I leave you here for now, with these thoughts for you to reflect upon and plan ahead, whether you lead a team or are part of the team, or the specialist who will be given a lot of work in weeks ahead- well have your coffee for now and start gearing up for the times ahead- as they say- the bend in the road is almost over and we are going to hit the straight patch and we better be ready and geared up with all the tools and the mind that we have to ensure we make the most of it, as we emerge out of these ambiguous times!

I will be back soon with another piece and should you or your organisation need that intervention that I talked about here, you do know how to reach me!

So ciao for now and keep writing in with your thoughts and suggestions!

 

What to expect as people emerge from the lock-down!

As we emerge out of the demonic shadows of the pandemic, you will find that the world has changed a big time, for good or bad- well this will largely depend on how your lock-down period was and what were the contents of  your isolation! Irrespective of whatever it was- you will be a changed person for a lifetime and may that be for the good and greater well being of yourself and everyone around you! This piece is a quick one trying to share what are the emerging shades and colors of human behaviour you will get to see around as the world begins to gets ready for business as usual in a few weeks from now!

You will probably encounter what I call is the “Butterfly syndrome” well not everyone, but the usual “social and ultra extroverted types” will be the ones’ who will display this. These will be the ones’ who will go from desk to desk and check if all is well and so on and so forth! Well, folks, I am not going to tell you if this is a wise thing to do or not, I leave that to your own figment of imagination! (as a Coach I am largely indifferent to how people behave- much of my focus is to see if their behaviors are aligned to the outcomes that they aim for!). But in a way these people with the “Butterfly syndrome” are the ones’ who have walked into the event and walked out of it with relatively the same levels of IQ and for them coming back to the routine is akin to waking up to reality (they forget all the torture, stress and challenges that the lock-down would have presented). This is good in a way but the problem is that they also forget the vital learnings that are needed to have a meaningful life ahead as they go on to embrace the world- full speed ahead with their selective amnesia!

The next broad display will be from people whom I like to call the “Reversed Polarity syndrome” As the name suggests these people will display completely opposite behaviors then what they were before the break off from the routine– you will come across cases wherein a person who has been a known introvert- suddenly is getting colorful and is too much into everyone’s face at times and borders on actually ending up irritating others (this irritation would normally have more to with lack of content for the right contexts as the person tries to overdo the extrovert’s role- not knowing when to shut up and when enough is actually enough!). On the other extreme other end of the band you would have an otherwise vibrant and chirpy individual suddenly transformed and metamorphosed into a deadly silence, displaying a matured behaviour which would generally be not congruent to their age! Now whether this will be good or bad- depends on multiplicity of factors like who they are what they do and the kind of job that they do etc. etc.; The best part of all this, is the fact that people who will display these traits- with time, will elastically come back to their natural zone; even before they realise it, they will be once again their authentic self! Even they will find it hard to believe that they did behave the way they did in the initial days after coming back (which will fun for some and embarrassment for few others)!

Then you would have that pristine balanced lot- right there in the middle- as if nothing happened- will go on as usual as if they are just back from a vacation and their conversations will all loop to things- like- during the work-from-home I had sent you that mail on Saturday at 5 pm and that other mail earlier on Friday at 3:30 pm) and people are left dumbfounded- “Wow, this person is God in disguise-even as the earth and society seems to be falling apart- you have this smart person- rattling off the data, numbers and also sending out plan of action for days ahead! Cool!

Apart from these superficial aspects- there will be however, a lot of serious stuff playing around the minds of the people all the time for a good long time- this could be as long as few weeks for a few of them it can be a lifelong challenge depending on how an individual would have soaked the episode in! These things and episodes will be played out in the deep confines of peoples’ mind all across the world- these will be what I call as “Automated Response mechanisms” which will evaluate every act and every action in light of how vital or trivial it seems to be in the larger scheme of things- read ones’ life and what one wants from it! Of course not everyone and all people will be able to have this space of their mind ticking around this- But this will be reflected and shown by people who actually have used this space of isolation to seek and find their real urge and have got their priorities of life right during this time in isolation, for some it will mean reinforcing their beliefs and values in what they have been doing so far and for few others it would be throwing away and walking away form all that they were doing and head to pursue something totally new with a refreshed approach and work towards what their new priorities are now! Whichever you look at it, it certainly assures a positive outlook for the individual, but that may not always work for a similar experience for the  organisation that an individual works for unless the supporting ecosystem within the organisation echoes the same!

These and many such evolving patterns of acquired behaviors will play out across offices and work places at all levels and these interplay will lead to new synergies trust behaviors and in few odd cases will lead to fall outs and complete rejigs of value systems and individual alignments vis-a-vis- the work place mandates! Importantly after spending an excessive time through the work-from-home scenarios- there also will be realignments and re-calibration of inputs and efforts that are provided by individuals at their homes with an aim to calibrate these inputs against outputs that are being perceived and experienced! You will see instances of where people want to spend more time at home, you will come across instances where people start to work late more often, you will see people wanting to travel more often or less often- all this will be in a nutshell reflective of how the excess time at the home front went by. There will be multiple reasons and again a hue of colors and shades of different personalities working with or against each other as well- and honestly that is befitting for  another article altogether!

Whatever it is, folks, trust me the period coming up, certainly promises to be rich, colorful and entertaining, which will offer a window into the human mind and behavior like never before! I am also quite sure none of us want another global crisis just for studying changing behavioral patterns- certainly not me! But then, this is perhaps among the  few positive fallout of a crisis, next only to that of saving lives from the clutches of certain death!

I leave you here for now and will be back soon with another refreshing article. Do keep writing in and do let me know what is that you want me to write next about and yes; stay calm, wise and safe always! If dumbness and stupidity gets you dusted- well nothing can be paradoxically as painful as that would be! Ciao for now and will catch up soon!

 

The aftermath of a pandemic- The way global communities will change!

Whether you in self imposed isolation or into an isolation because someone unwittingly gifted you the virus- whatever the case is- the fact remains this is perhaps the biggest opportunity in your life- where you have your employers paying you to think further and beyond for your own life! (unless you are working for yourself or you have got those gifted employers who are tracking you by those sinister cameras on your laptop- to check if you are indeed working!). This article is not about checking what could have been done or not and what is being done- it is about trying to unravel the scenarios that will come to play when all this dust settles in the next month or two and the new world order will have reset priorities – for almost everything- how businesses are conducted with whom, how people travel and how they stay connected, where the opportunities are and who will eventually benefit from all this mayhem until the next big episode which will dawn upon us! – Which certainly will- but of course – no predictions here on the timelines for the moment! So here we go!

To begin with, take a moment to reflect how the world was just before this pandemic started to become one. In terms of the health of the world economy- Majority of the top economies across the world were in dire straits for one or the other reasons with each nation slipping away into ever-increasing fiscal deficit (this is one way of simply telling you that each nation has been living beyond it’s capacity to create and spend wealth- either through internal or external borrowings!). Next, what are the major events that happened as this was breaking out- withdrawal of US troops from Afghanistan- Trade deal with China and Brexit. Now with global economies under pressure and still scratching their heads individually as nations and as collective groups of the G7, G20, ASEAN, You pick a block and you will see a trend that there have been meeting of each large trading or business block during the period preceding this pandemic. Well I am certainly not trying to suggest anything here, but these are facts and these meetings did happen and they did happen before this “pandemic”went live! Now hold your thoughts on this right here and let’s move into another space for the same timeline- just before the pandemic!

Travel and tourism- This sector too had been struggling for long for some or the other reason- whether it was the plane manufacturers, hotel chains or the average traveler- who again have been shifting and changing their travel patterns for the last two years because of economic indicators (which in turn have been equally shifting and dodgy on an ongoing basis). This complete lock down and a clamp down of sorts again has come as a blessing in disguise (whether by accident or by design- perhaps we will never know). To this add a slew of other sectors which have suddenly announced to produce chemical compounds, instruments, equipment’s- all aimed to fight this “pandemic”(some of these companies have never had their core competency in the longest time in history- for what they propose to manufacture and offer!). Now all these business will use their respective laws of their land to rejuvenate, re-boot (read- government write off’s on loans, waivers and job losses). Now hold this thought and try to think and see what your intelligence is saying to you! (I may be wrong- well the whole point is to make you think!)

More importantly, this is going to alter the hardwired approach that people have always had towards dealing with each other as societies! Ironically densely populated societies will emerge as more isolated and even more disconnected after this all ends and will end up being more self-centered (read selfish and self-serving) then before. However, the communities and societies across the developed world will find a new reason to practice heightened care for other members of their societies and emerge as more connected and and more empathetic then before! This will partly be because the way communication around the “pandemic” has been propagated and dished out! Human brain too, being what it is, will trick people form one segment of societies (which have high densities) to follow the norm that distance is good and will factor this into everything going ahead (anyways much of the human societal interaction and engagement has been shallow and self-serving for the longest times of history). When it comes to societies with lesser population density- the human mind  will play the other way around- it will reach out on the note of empathy and care (as few number to a sparse society) will trigger the part of the brain where duty of care, respect and mutual affection (with now available access to medication) will ensure that health and wellness emerge as the top most priorities of those societies and will go on to reflect in every choice that they make- whether be food, travel, fashion or whatever element you want to choose!

Well, since there is a limitation to a blog, I can’t go on picking every space and zone of human lives and possibly discuss how I think those will be altered- but wherever you are and whichever society class you are a part of – you will see all this playing out right in front of you! In the times ahead- based on which society you are specific aspects will become costlier- say you belong to societies with high population density- travel, medical costs will go up and since this societies will get hard wired to social distancing and start becoming withdrawn even data costs will start to rise! Before anyone realizes access to transport, travel, data and healthcare will end up being costlier at least by 40% then what it is today- by 2022. This will further make the society withdrawn and fragmented within- and based on what type of a government you have- it will just help the people in power to gain complete control, which  will finally rest with few people who will have a greater advantage to influence and navigate a fragmented society to a point  that they want to! As far as societies that have fewer number of people- well they will be more resilient and will give away a lot of baggage and make the governments feel lighter- once these people start to take more care of their individual health- recurring health costs will start to come down and as these societies already have ongoing capped prices for utilities and services- there will be a flattening of the service costs to societies and people in these societies will be in a more advantageous position then the ones’ those have higher densities!

Eventually, in the smoke of the settling dust, from this episode; billions and billions of dollars worth of money and resources will change hands and ownership, simply to ensure that the world order remains sane (the way “they” want it) and to disallow “anarchy” (as “they” see it). This is just a step away and anarchy sets in  once world leaders start to believe that they will not talk to each other! (which thankfully doesn’t seem to be happening at least for now!). If you are wondering who these “they” are- Well I leave it to your wisdom- possibly you are working for one of them in one way or the other at this very moment- as have generation before you and possibly after you will!

I leave you here, and hope you use this time to reflect on how you are changing and what are the changes that you will allow and not allow so that when the freeze is over, you emerge as a better version of yourself- that is the only hope that the world has for now- that each one of us emerges as a stronger and better human being from this ongoing war!

Ciao for now and have your coffee- if nothing else- it will keep you warm and alert! I will be back soon with another piece and that will be on discussing the probable mental health challenges that we face in times ahead!

 

 

Staying sane through insane times!

Humanity, never disappoints! The moment you go to bed thinking all is fine with the world- No one is threatening anyone with a war, growth stories are being written around the nations- few true, few fictional ; the next morning, you wake up  to your living nightmare in the form of the news of a pandemic and worldwide economic melt down! Well, this article is more about trying to isolate the real problem from the apparent one (the perceived one) and try to ensure we stay sane and don’t get done by our own dumbness by keeping the reason and behavior blaming the virus aside for some time (unless of course you have tested positive!).

One of the ever perplexing issues with the human mind has been that, it always tries to rush into finding solutions to a challenge that is been put to it!- It simply wants to get that task done and relax! Well, this part is normal; the fun begins it, when it starts to operate the way it has been conditioned to operate by the person who is the owner of this wonder-machine- that is you! Going by the “Who the majority of us actually are!”(Irrespective what our social media handles projects who we want to be or we want to be perceived to be); The way we have programmed ourselves to think; by wanting to be or being at times, fast- quick- rational- irrational- impulsive- brash- well, these and many more decision types come in all colors and hues of the personality that we hold;  which again is another byproduct of the way we have conditioned our thinking! Well- wait- read this sentence again- don’t get confused- but that is a fact! More often then not our actions driven through our thought processes are nothing but an extension of our personality statements which have been conditioned by our brain- based on what we have fed into it as experiences- memories- shades of pleasantness, fear, disgust, avoidance and affection etc. etc! So how do we tame and learn to debug a mind that has the potential to run away with it’s own unfound areas of fear and gross disregard- which can actually make you history in no time!

To begin with, you can try a simple technique- Whenever you are presented with a scenario- try to evaluate and ascertain- what is expected out of you!– Whether you need to do something- if yes, are you supposed to lead someone or follow someone or be doing it all alone, what are options available- which is the one that offers the least harm to you (read risk mitigation) and finally going ahead with the chosen step! The irony here is- this kind of level headed and process oriented thinking needs space, peace and time to arrive at wise decisions- and normally when push comes to shove- normally we end up making bad quality decisions – which are a result of why we tend to be where we are in our lives! Many a times- the best decision is about doing nothing and just letting things be the way are- “There’s never a point trying to fix something that’s not broken!”

Another important thing to remember is to do a PRA (Personal Risk Assessment) whenever you are hit by uncertain situations- whether at home or at work- or in general wherever you are on the map of the world- doing whatever you choose to pursue! This PRA technique has to be simple and operational. This is something that you will have to design for yourself!- As I keep saying each one of us- is fundamentally a different being- we may be similar and aligned to common goals of larger good to humanity in many ways- but the way we can engage and contribute is a value of the Intrinsic ability that we have within us by virtue of many things that go on to make who we are! This ability to come up with a correct, consistent and accurate PRA on an ongoing basis for the small events and large unforeseen events largely determines how we ride the waves and ensure that our ship holds good in stormy weather and calm seas with equal ease! The ability to come up with a refined and good quality PRA, again loops back to how well our cognitive and thinking ability has evolved and what kind of sensible and critical data points we have shared with it to ensure the outputs that we get are actionable sane and safe enough!

Finally, using common-sense along with the supply of intelligence that you may have- is the last line of defence that you have in times of extreme pressure- like the one that we are facing right now!– At a time when the media seems to be in an overdrive- and everything around you seems to be sending out signals of things around failing and falling- It is your generous use of intelligence and common-sense alone which will help you stay away from unnecessary hysteria, melodrama and ensure you do not end up being victim or a contributor to mass hysteria (which more often then not is completely useless, unverified, unproven and unfound!). Make it a practice- to always weigh what you get as an information input- weigh it against the source from where it comes- weigh it for credibility- authority and validity-and finally do check if it really, genuinely makes a difference in your life! Even as we have the virus outbreak across all the nations unfolding- if you happen to be one of those astronauts right now aboard the International Space Station- it will do humanity a lot good if you remained focused on your experiments up there- 440 kms above us- rather then trying to dole out sympathetic verses or worrying about things- on which you have literally no control! The trick then is to control and manage what you can and ignore and leave out, what does not impact you and certainly what remains beyond your effective control!

I leave you with these thoughts for you to think and come up with your own little nuggets of wisdom and value, so that you ensure your safety and sanity and thereby ensure the mental health of others around you!

Ciao for now! Grab your drink, stay sane and stay safe!