Tag: workplace

Fogging out the re-calibration dilemma.

~ PA ~ Leave a comment

As communities come together in their won way to assess the extent of damage and start to pick up the pieces and look forward to re-build, a very important question which will be playing on almost everyone’s’ mind- right from the governments to the business tycoons to the ordinary person on the street who awaits the opening of a retail store so that the next pay check can be collected is “How do we now know something different about all that we always thought we knew!” and what do we do about it and how do we move things ahead from here! Well this short piece is about skimming through these dimensions and possibly decipher how things may play out as humanity emerges out of the shadows of a global melt down! So here we go!

Hopefully governments across the world by now have learned a valuable lesson that as the old saying in India goes- “Health is the only real Wealth” and unless nations and societies do not  makes a serious effort to invest adequately and proportionally to ensure wellness and health of its citizens, no matter how many nuclear bombs and missiles they have in their arsenal or how many billions of dollars or gold they have to throw to the world- all of this will become meaningless in a wink as it happened now! This time is a great opportunity for nations to reset their priorities towards investment in healthcare and developing societies and communities which are more healthy! The choice is clear; either governments incentivize building healthy living and working habits so that investment in hospitals is reduced or continue with the age old unhealthy habits and then spend billions and billions to build hospitals and pharma reteach and this then goes on endlessly like a never ending game of cat and mouse waiting for the next mistake to happen and then that allows all hell to break loose all over again!

Business and the big bad world of corporate rat race– well, I doubt if this aspect of human society will ever learn anything from what is unfolding- we may end up seeing more dumb start ups that will go on to sell and live at the expense of why continuing social distancing is the way ahead and why remote working is The way of Working and so on and so forth! If this nonsense s is not checked and put in place- The world will end up having more mentally sick people then the number of threatening viruses you can think of coming from the Corona family! It will do the world a lot good, if for one time businesses become a little more humanistic and develop and build ways of working which resonate with general wellness and create more space and value wherein roles and responsibility are tailored and made to benefit not only the business objectives but also live on to enrich the lives of the people involved in creating those activities! The pandemic has taught one major lesson- A global melt down scenario- in whatever form it comes- doesn’t and will never care if you are rich or poor- these events are great levelers- they will reset everything to a point and from there is a great opportunity for all societies and businesses either to build a more inclusive and human society which is more sensible and purpose driven or loop back to old capitalist and greedy way of driving the things- again furthering the proverbial “rat race” and “neck throat competition” philosophies which will end up looking so falsified and hollow even to begin thinking about in today’s; altered world scenario!

Individuals, depending on how the time of lock down was used or abused will emerge as their better or worse version when they hit the deck to work! Likewise their offices would have assessed and gauged their absence and work through the physical absence in terms of effectiveness and critical contribution; needless to say- there will calls taken and adjustments done! So if you have been one of those people who have been binge eating endlessly dipping into the tub of popcorn or chicken fingers and blessed with an endless supply of booze, well you know what- your long party may just come to an abrupt unpleasant end! On the other extreme end of the spectrum, if you have been one of those silent warriors who has been pushing through all the odds and have helped your client, got that payment and ensured you have stayed on top of your game irrespective of the odds of bad signals, bad support and challenges galore- you may have just helped yourself by staying relevant and by ensuring you have indeed been an asset when it mattered the  most! If you are anywhere between these extreme ends of the spectrum- one end of callousness and other end of being prompt and proactive- well depending on what kind of sector you work in and what is the extent of human value and dependence your sector has you will ether sail through or end up drowning!

Businesses that display a more humanistic approach and be more inclusive, giving and caring will have a greater advantage in times ahead, needless to say those who showed their ugly side and used this as garb to seek undue advantage wither by sacking people or reducing their payout will get their karma back in time – sooner then later and they will to realize that! More importantly however the centre of focus will be the Individual- What the lock down and work through isolation has done to people and how they have coped with either to emerge as strong as before or have metamorphosed themselves into something else for good or worse will also play a big role in either ensuring that their role in the larger game of an organisation survives to get more star attention or they simply vanish off the corporate radar for good- owing to their own inability to cope with the altered work environment! 

Individuals who have been wise to use their time to invest in themselves, will no doubt be rewarded more then anyone else, for it is through their detailed introspection and realizing the depths of their own self they will be able to contribute further and add innovatvely to the new changed world order either by being part of the government, business  or simply by being who they are it is these wonderful people who will set the tone for the next decade and beyond– For a change this will have nothing to do with opulence but everything to do with humanity- The ability of being able to sense and respond to the changed realities of the world in a more human way! 

These, I feel are the ways that the reset will play out across the world at time subtly and at other times in a more direct manner- but rest assured the re-calibration will happen and will be clear and vivid based on priorities set by individuals, businesses and governments who decide to move societies and nations in a direction aligned to their national priorities- the only silver lining being for a change people and humanity will be at the core of these strategies – beginning with global access to health and wellness and going further and beyond! 

I will leave you here, at peace with your isolation and hope you emerge stronger, wiser and more ready then ever so that as the dawn ushers in you know exactly what you are going to do next! Ciao for now, will be back soon with another article!

 

Re-connecting post isolation.

~ PA ~ Leave a comment

Irrespective of what is being played out now, it is important at the same time to be focused on whats lurking over the horizon, surely enough we must survive for being able to reach the horizon and touch the skies once again! Having said that, it will also be equally important to assess the state in which we reach the horizon-which holds the promise of tomorrow! Whether we reach there bruised and hurt physically or mentally or both will go a long way in deciphering what we end up doing once we are out of this storm! 

On the macro level as governments and organisations/ businesses that drive global narratives will stand to benefit the most from the current scenarios- Unlike ever before citizens have given unquestionable control and authority to their respective governments to mitigate and overcome the health crisis- nothing wrong with this- the real challenge will be once the crisis is over- how many of these governments will be happy to contract back to their earlier self and be okay with unleashing lesser power? Power as everyone knows is undoubtedly a great intoxicator- once you are used to getting high on power/authority and enhanced span of control- the ease and acceptability to go back to your lesser self- is almost improbable- in few nations across the world this will put considerable stress and political dynamics will begin to get altered even before people realise it! (People will be too busy to try to reboot their lives and survive the newer existential challenges and in the meantime these political deliberations will leave them more short changed then ever before- No sooner people figure out and make good with their new normal- whatever that may be- and they bonce back, they will again compelled to rise up and express their displeasure on the changed or altered political arrangements and this will be seen and played out as unrest’s/ protests/ strikes and legal movements the world over- some at national level and yet many on state and local governance levels!

Business firms will play their part to build strong narratives to push ahead new categories ( read old wine, re-packaged for the nth time in a new bottle) across their products and services which will promise to help individuals to have good health at all times and enable them to fight well and get some advantage (with regards to the use of their product/service) to overcome the next pandemic onslaught! This trend will be used by core sectors in the space of food, travel, wellness, healthcare,FMCG, and every other business that has a direct connect with an individual customer and has the ability to develop a powerful narrative to bring about altered behaviors to accelerate the acceptance of their product/service offerings (read global MNCs here). Even as the world of politics and business try to navigate and seek their comfort zone; Individuals – that is you and I will also be waging another war- literally day in and day out and this will be a war with ourselves to understand and set new levels (high or low- will again depend) to interact and communicate with people around us!

Whether it is the office space or a general walk into a grocery store- staying isolated would have done considerable damage to ones’ ability to communicate (no I am not suggesting we would have forgotten to speak or write), there will be in general a dissonance when it comes to choice of words being used while communicating and also the levels of interpretation (which will be at an all time low- especially if you have not connected with the individual during the isolation period!). These aspects even though may seem trivial are essentially the backbone of a connected workplace no matter where you work or whether you have your own business! Workplaces will require to have a planned unlocking of their offices- The interventions to make people begin to talk to each other to seek a level of re-engagement comfort will be critical to assess the business success of organisations especially in cases where teams are involved to deliver services and products! Businesses that practice formal team re-engagement and communication strategies and interventions will eventually have an extra edge and individuals from such teams will seem to be more in control of their daily activities over others, who do not get a chance to re-orient themselves or re-align themselves! Sectors which traditionally have been using large teams to rely on their success – like hospitality, aviation will do exceedingly well in the times ahead- since individuals in these teams have an innate and trained approach to deal with chaos, ambiguity and a formidable ability to bounce back in the shortest possible time! It will be these ordinary individuals who are so good at creating extraordinary magic through their work, who will be at the centre stage of ensuring their companies race ahead and turn around much rapidly then the others!

When it comes to the confines of Individual spaces- this extended isolation in few cases would have helped people realise their own value and perhaps that would have done a big reset to their individual priorities – in simple terms, it will all be about- how they want to spend their time, how much they want to speak going ahead, how much are they going to be listening in times ahead- again small tweaks for an individual but these will create an impact, as these developments resonate with their altered behaviors which in turn will engage with colleagues and others who too would have undergone a similar level of metamorphosis! This is where, new norms will be established, this is that space where new rituals will get created- if the good old handshake before and after that crucial sales meeting has been checked off- it will surely be replaced by something and it will be these new norms, and the ability to adapt to the new ways of working that will define how successful individuals end up becoming in the new altered reality of work-life!

The best part is, there is nothing right and wrong about all the changes and adjustments that the world will see unfold at micro and macro levels- the crux of the matter here is- as these changes impact us as individuals – what we do about those new realities and how we react and adopt them will go a long way in determining if this turbulence in our journey of life has helped us or harmed us! As human beings we have survived and who knows- the largest part of human evolution is undocumented and unknown- It’s quite possible that we have faced and overcome far greater threats then the current one and there’s no doubt that the current threat will be eventually a new normal and it’s just a matter of time!

All in all, I must say, I am pretty excited to see the drama unfold as humanity comes back together and connects even as few Individuals tend to remain in perpetual isolation deep within or refuse to move away from the Lockdown because they have possibly got locked-in to themselves!

I will leave you here, and hope you use this time that you have got to tweak your individual strategies and get ready to face another chapter that life throws at us, post this isolation! 

Ciao for now and will be back soon with another piece! At Simplifylives we are helping Individuals and organisations plan their re-connect strategies, if you think you need help, feel free to reach us at parimal.aluri@simplifylives.com and rest assured we can partner and ensure your journey post isolation is fun and helps you re-gain control faster!

 

 

Teaming up post isolation.

~ PA ~ Leave a comment

Well, yes this is going to be perhaps the next biggest challenge for the corporate world (apart from assessing business loss and deciphering business strategy) for the year ahead! If there is anything else that’s going to override the corporate agenda for the next 6 months- it is going to be how well an organisation has been able to re-boot their people and get them back at similar levels of performance (if not better) in the shortest possible way and this is the arena that we explore in this short article…so let’s go ahead!

As the world comes out of the enforced hibernation, the isolation would have already done what it can do with the psyche of people irrespective of how high they would have been in an organisational set up or how more or less important their position would have been- If there is anything that one should take away as a critical learning from this worldwide shut down, it will be one singular thing that this has been an event which can be termed as “The Great Leveler” An event which has the insane capacity to bring everything to a common ground and then present those involved a choice- to re-build everything exactly same as before or re-build in a more resilient way so that instances are better dealt with in the future! As people walk out of their homes and residences and lead their way to the offices- there will be a million thoughts running through their minds- these will be stories of unfinished work, exposed incompetencies, failure of teams, missing of deadlines, missing out on opportunities and in very few cases it will be about realignment of personal priorities- all of these and many more such thoughts would be playing out loudly in the realms of the mind and this is what will be witnessed in the opening few weeks- teams which seem to be together but look to be lost! It is from here where an organisation can make the vital change either to re-build and re- boot or carry on and falter and resign to earlier complacency as if nothing ever happened! This happens to be  precisely the space  and time ,that trained specialists who understand and decipher human behaviour will be needed and deployed to help organisations navigate these initial few critical months!

So depending on what the size of an organisation is, what it’s services/products are and what are the intrinsic value systems that have been (whether they worked in these times or whether they too need a change), all of these will be part and parcel of the effort to bring back the buzz within the corporate corridors. Given the fact that this is a blog, we will touch more aptly to the broader generic aspects that each organisation will need to and should address and leave out specialist domains pertaining to the likes of Executive Coaching and Mentoring out for now! 

Once the people are back, regardless of the size, the organisation will have to take a stock and find how they “seem to be” , look out for changes and any random behavioral deviations that are being displayed- these can be done by cratering smaller groups and having those much fabled High-Tea sessions or for smaller employee base it could be one-on-one’s with the trained HR specialist to gauge what an individual has gone through during this period of isolation. Any of these methods deployed are good as long as it helps the organisations to come up with a team efficacy score and identify if any damage has been done which will need additional support or attention- this again could range from re-alignment of few people from one team to another and at times could be as important as relieving  a team lead of the team’s responsibility! Surely enough no one needs to do this by doing a big bad corporate wide announcement but this has to be done subtly using a human touch with a genuine purpose of knowing and validating the mental health of an individual- consider this you are an aviation firm and now put what I said above in context- get the seriousness of the situation? Good!– Likewise it is important that organisations do this first step because anything and everything that corporate will go ahead and do for team building, team rejuvenation and those kind of efforts will only bear fruit, once an in-depth assessment has been done to figure out what kind of exact interventions are needed and then come up with a plan which is effective and has a timeline for the organisation to be able to measure the effectiveness of the intervention as well!

Once the validations are done, the next step could be using the most apt technique to get teams back to performance levels which they were at when the momentum was broker- people normally don’t agree but the fact is all target and achievement driven tasks normally have a rhythm- these rhythms can be either extrapolated to the rise and fall of revenue, attrition , breakthroughs or acquisitions – all this will vary and will largely depend upon how simple of complex an organisation is and what its business goals and revenue expectations are! So the next step becomes important – in this context- as the performance is trimmed to acceptable level before they got distorted and immediately followed up by pacing up or dialing down the rhythm which will put it on course to build on the found momentum and race ahead as needed by he organisation concerned!

Although this looks deceptively simple and easy, this will be perhaps the most difficult of all the steps and will call for serious efforts from an organisational level, as the primary challenge will be of getting trained HR specialists and interventionist who have this innate understanding of the human mind, which will be critical to create a mental heath map for the organisation. This mental health map can go a long way to know the risks and strengths and thereby ensure that the organisations are not further jolted on their path to recovery because of human performance issues related to the impact of the isolation period!

These first steps will be very critical to ensure that organisations end up spending and investing their available resources on the right teams and people. Any effort that organisations make to circumvent this process of slow assimilation of individuals back into team environments will eventually back fire sooner or later- but it certainly will!

Of course I am not suggesting, everyone will be psyched out or delusional or hallucinating as they come to their workplaces, but it is worth remembering a fact that 21 days is a long period in anyone’s life- given the fact that we don’t live forever ;If there have been islands of calm and silence encountered by individuals in these solitary times- they would have either nourished or damaged depending on the path that an individual would have decided to undertake during the time of this unforeseen and forced clamp down! As these individuals with personalities altered come back to work- they will need another 21 days – minimum- to apply their altered personalities to an environment which these changed personalities will find a little out of place- The alteration here will be the key- if the alteration reinforces their beliefs and values- the homecoming will be easy and quick; if the alteration has been a complete change of beliefs and value systems- you will more often then not see them struggle or leave the workplace in the coming few months! The initial steps that I discussed above will be critical again to know which one of these steps an individual is likely to take!

So people, I leave you here for now, with these thoughts for you to reflect upon and plan ahead, whether you lead a team or are part of the team, or the specialist who will be given a lot of work in weeks ahead- well have your coffee for now and start gearing up for the times ahead- as they say- the bend in the road is almost over and we are going to hit the straight patch and we better be ready and geared up with all the tools and the mind that we have to ensure we make the most of it, as we emerge out of these ambiguous times!

I will be back soon with another piece and should you or your organisation need that intervention that I talked about here, you do know how to reach me!

So ciao for now and keep writing in with your thoughts and suggestions!

 

Post pandemic-Talent acquisition.

~ PA ~ Leave a comment

As unlikely as it may seem, but this worldwide lock down/ slow down necessitating a  reassessment of priorities at global, national and organisational levels will eventually impact the way we go about our lives in a more permanent way- in many ways, then one can imagine for now! This short piece is trying to see what will possibly change when it comes to organisations as they seek talent to meet the new challenges that seem to gather over the horizon ahead!

Depending on where you are on the world map now, either you have emerged out of a local lock down, or are in one in or will be entering into one! Likewise businesses have either started to count their damages, are trying to mange the situations day-to-day basis and doing the best they can for each instance or they are coming up with a business continuity plan to brace for the lock down coming their way! In all these factors, if there is any common thread that runs through (irrespective of the nature of business), it is – The Talent that the business has – the Intrinsic talent pool that an organisation has or that it is planning to build as soon as the situation becomes normal! This will be critical and vital not only for reclaiming business positions and accelerate growth but also to endure a stronger and much formidable resilience for organisations in times ahead when something like this hits next! So what can we expect- well read on…

Automation will get cautious- As strange as it may seem, but this will be a fact, organisations will be forced to look again at the human element and strike a balance between automation and availability of skilled and talented people to ensure that the show goes on even during tough times! Vocations like medical research, pharma research, doctors, paramedics and all businesses that are centered around people and have people at the core of their strategy would have by now understood one thing clearly- no matter what your balance sheet says- If you don’t have the right people during a crisis the balance sheet will continue with a same story which can eventually ending up writing off the business completely off the business horizon!Businesses and Organisations that have anything and everything to do with people- will have to switch their age hold talent acquisition strategies and ensure they have the right balance of experienced- amateur- bright stars and eccentric people at the right time and at the right places within the organisation! This may be an additional burden on the balance sheet of the organisation- but this is the only thing that will stand between the existence and wipe out of the firm!

Methodology of Talent Acquisition- This factor will also see a change, globally where we have a blend of hiring strategies which range from in-house talent acquisition teams to outsourced agencies which can use online -preset forms and test banks to filter and assess talents- well  you will be and should be surprised as these things will change a big deal and no matter who says what- the good old personal interview will be back to the forefront with the only aim of cross-checking and being sure completely that the hiring is right and this is what is needed-especially with regards to personality attributes! The essence of Human connect will be at the forefront, certainly this will also depend on how technically or even in general the interviewer is skilled to be able to make the best use of this opportunity- but well that’s a different story in itself! This person- to person connect will be to check more on the soft skills and other personality attributes more then the technical ones’ because technical things can always be trained and made good but if you have someone who wilts under pressure- well the the kind of investment needed to make that change- is simply beyond the investment capacity of an average organisation in times like these! Moreover as said earlier,the whole space around talent scouring will be wrapped around hiring personalities and attributes who can display specific behaviors whenever crisis hits next for the organisation so that the business runs as smoothly as possible with minimal or no disruption! Need a proof- well even in these times – just see around and think about two to three professions which are holding the fort for humanity- Law enforcement, healthcare workers  and aviation warriors- now what is common to all of them being selected into the profession that they have chosen- yes you got your answer- tough selection measures and training , training and training for instances like the ones’ that are unfolding right now! Trust me, if you run a big business and are always talking about the next 100 million dollars, it is professional attributes shown by these warriors that you want your team members to have! The whole selection process will move ahead to analyse and seek attributes that show steady resilience, patience, calmness and an ability to perform under pressure, certainly technical skills as demanded by a task will be of importance as well- and one more important thing- workplaces will become quieter- essentially you will be seeking people who are soft spoken, speak less and when they do speak- they wrap it up! Days ahead will be difficult for social butterflies in the office environments! 

The Turbulent talent pool- Two things discussed above become possible when we have the necessary  pool available from the immediate society. This fact brings to the forefront the quality of education and the state of educational facilities in a given society. Societies and nations where the quality of education and infrastructure is ready to rapidly develop and embrace new topics and add that to the skill set of the future professionals will see a better fit into the industry demands and this will provide the much needed edge over other competing markets ad players to emerge as a leader ion a given sector! This will also bring about a much needed change on how campus hiring are done and this will impact on how institutions are selecting aspirants for specialized courses- all in all, it will be certainly a step in the right directions- however, as the onus will  squarely shift to quality over quantity- everything in the value chain from education to campus hiring to final placements – the total cost of talent acquisition will see a rise and yes- this will again translate into a new way that organisations would like to operate in the future..which takes u to the next point!

Lean, Mean and Agile- A certain outcome that we all will witness is that businesses will become leaner- they will use a balance (of course will depend on the business as well). Irrespective whether they are process centric or people centric- they will work towards striking a balance between process automation and number of people (the whole idea will be to ensure every business has just enough and just the right people at the right levels and places)- This will over ride factors like age, gender and will solely rely on talent, skills, competence and experience that is needed and what one gets to the position! Organisations will want to move towards an ongoing arrangement with majority of workers – read variable term contracts and will only have critical and fixed assets as part of full time contracts- this will create a pattern wherein people will have to earn their way into a secured access to income- which will be completely driven upon individual competence and skill requirements of the employer! Finally many businesses will build in business resilience through managing and developing robust BCPs (business continuity plans) which will not only be multi-location but also will be across continents and will depend on the nature of business and importance of its operations!

The dilemma  of the talent!- Even as we discussed the various aspects about what scenarios may emerge- one important aspect and perhaps the most important one- The Talent! The talent- who is part of the societal fabric and during this pandemic- is up to something- either neutral and calm, anxious and nervous- or angry and frustrated- reactions can occur in many hues and colors! What exactly an individual has dealt with will go a long way to reinforce some belief systems that they have, while other may get broken apart and yet in few cases new belief systems may emerge-now which of them are right and wrong- is a very complicated call- and solely depends on the individual in that place- one person’s nectar can always end up being anothers’ poison! As businesses engage and start to interact with the talent available around- more and more interviews will end up leavening the interviewer drained and choked (unless they are skilled and wise enough) to know how to engage and deal with people as they emerge from a 21 day hibernation! The talent walking into the Interview room will be wearing layers and layers of psychological protective gear and unless the interviewer does not use the skills of interviewing which are able to build a connect with the talent across the table (possibly over a cup of coffee)- there will be instances of good talent being lost and incorrect talent getting hired! This would have been happening in the past too- but with the changed dynamics of businesses world over- these mistakes now- will end up doing far more damage then ever before! 

Well, knowing the limitations of a blog, I will leave you here, so that you may be able to reflect upon your own work arena and irrespective whether you hire talent or you are the talent- this is the time where, you must be aligning your future with clarity more then ever before- hopefully the isolation that you have already come out of , or are into or will be getting into one, will help you to do a comprehensive navigation check for your professional and personal life and by the time you are ready to rock again- you should be clear about the music you want to dance to and the discotheque that you want to be at!

Ciao for now, I will leave you here and will be back soon with another interesting piece with a more generic topic! Keep guessing! Like always should you want to suggest a topic, reach out to me and drop me a message! 

What to expect as people emerge from the lock-down!

~ PA ~ Leave a comment

As we emerge out of the demonic shadows of the pandemic, you will find that the world has changed a big time, for good or bad- well this will largely depend on how your lock-down period was and what were the contents of  your isolation! Irrespective of whatever it was- you will be a changed person for a lifetime and may that be for the good and greater well being of yourself and everyone around you! This piece is a quick one trying to share what are the emerging shades and colors of human behaviour you will get to see around as the world begins to gets ready for business as usual in a few weeks from now!

You will probably encounter what I call is the “Butterfly syndrome” well not everyone, but the usual “social and ultra extroverted types” will be the ones’ who will display this. These will be the ones’ who will go from desk to desk and check if all is well and so on and so forth! Well, folks, I am not going to tell you if this is a wise thing to do or not, I leave that to your own figment of imagination! (as a Coach I am largely indifferent to how people behave- much of my focus is to see if their behaviors are aligned to the outcomes that they aim for!). But in a way these people with the “Butterfly syndrome” are the ones’ who have walked into the event and walked out of it with relatively the same levels of IQ and for them coming back to the routine is akin to waking up to reality (they forget all the torture, stress and challenges that the lock-down would have presented). This is good in a way but the problem is that they also forget the vital learnings that are needed to have a meaningful life ahead as they go on to embrace the world- full speed ahead with their selective amnesia!

The next broad display will be from people whom I like to call the “Reversed Polarity syndrome” As the name suggests these people will display completely opposite behaviors then what they were before the break off from the routine– you will come across cases wherein a person who has been a known introvert- suddenly is getting colorful and is too much into everyone’s face at times and borders on actually ending up irritating others (this irritation would normally have more to with lack of content for the right contexts as the person tries to overdo the extrovert’s role- not knowing when to shut up and when enough is actually enough!). On the other extreme other end of the band you would have an otherwise vibrant and chirpy individual suddenly transformed and metamorphosed into a deadly silence, displaying a matured behaviour which would generally be not congruent to their age! Now whether this will be good or bad- depends on multiplicity of factors like who they are what they do and the kind of job that they do etc. etc.; The best part of all this, is the fact that people who will display these traits- with time, will elastically come back to their natural zone; even before they realise it, they will be once again their authentic self! Even they will find it hard to believe that they did behave the way they did in the initial days after coming back (which will fun for some and embarrassment for few others)!

Then you would have that pristine balanced lot- right there in the middle- as if nothing happened- will go on as usual as if they are just back from a vacation and their conversations will all loop to things- like- during the work-from-home I had sent you that mail on Saturday at 5 pm and that other mail earlier on Friday at 3:30 pm) and people are left dumbfounded- “Wow, this person is God in disguise-even as the earth and society seems to be falling apart- you have this smart person- rattling off the data, numbers and also sending out plan of action for days ahead! Cool!

Apart from these superficial aspects- there will be however, a lot of serious stuff playing around the minds of the people all the time for a good long time- this could be as long as few weeks for a few of them it can be a lifelong challenge depending on how an individual would have soaked the episode in! These things and episodes will be played out in the deep confines of peoples’ mind all across the world- these will be what I call as “Automated Response mechanisms” which will evaluate every act and every action in light of how vital or trivial it seems to be in the larger scheme of things- read ones’ life and what one wants from it! Of course not everyone and all people will be able to have this space of their mind ticking around this- But this will be reflected and shown by people who actually have used this space of isolation to seek and find their real urge and have got their priorities of life right during this time in isolation, for some it will mean reinforcing their beliefs and values in what they have been doing so far and for few others it would be throwing away and walking away form all that they were doing and head to pursue something totally new with a refreshed approach and work towards what their new priorities are now! Whichever you look at it, it certainly assures a positive outlook for the individual, but that may not always work for a similar experience for the  organisation that an individual works for unless the supporting ecosystem within the organisation echoes the same!

These and many such evolving patterns of acquired behaviors will play out across offices and work places at all levels and these interplay will lead to new synergies trust behaviors and in few odd cases will lead to fall outs and complete rejigs of value systems and individual alignments vis-a-vis- the work place mandates! Importantly after spending an excessive time through the work-from-home scenarios- there also will be realignments and re-calibration of inputs and efforts that are provided by individuals at their homes with an aim to calibrate these inputs against outputs that are being perceived and experienced! You will see instances of where people want to spend more time at home, you will come across instances where people start to work late more often, you will see people wanting to travel more often or less often- all this will be in a nutshell reflective of how the excess time at the home front went by. There will be multiple reasons and again a hue of colors and shades of different personalities working with or against each other as well- and honestly that is befitting for  another article altogether!

Whatever it is, folks, trust me the period coming up, certainly promises to be rich, colorful and entertaining, which will offer a window into the human mind and behavior like never before! I am also quite sure none of us want another global crisis just for studying changing behavioral patterns- certainly not me! But then, this is perhaps among the  few positive fallout of a crisis, next only to that of saving lives from the clutches of certain death!

I leave you here for now and will be back soon with another refreshing article. Do keep writing in and do let me know what is that you want me to write next about and yes; stay calm, wise and safe always! If dumbness and stupidity gets you dusted- well nothing can be paradoxically as painful as that would be! Ciao for now and will catch up soon!

 

The unavoidable outcome of a Pandemic-WFH to AAH!

~ PA ~ Leave a comment

Hello there, yes we are at war- with something that we can’t even see with our naked eyes! Well call it rule of nature or whatever you may like to- The fact always has been that wars and enemies emerge from unseen blind quarters within or outside! Today, I want you to think around what is developing behind the smoke screen of the pandemic- sure enough- the pandemic is real people have risked themselves and have become history- but there is more in store and for what is in store- not everyone needs to die necessarily- but the changes over the horizon will be no less then having a rebirth! This piece is about what the unseen and unavoidable fall out of this chaos will be for the next 12 months at least- beyond that- well let your wisdom guide you!

So wherever you are on the world map right now- If you have been one of those lucky one’s to get a reprieve from travelling to work and are soaking in the windfall time with your family or pursuing your hobby or plain speak- something that you like to do (rarely that is possible when you are at work!); be wise and stay cautious! If you have not got that call from your boss, that client of your’s and if you did not get a chance to wear that mask and do a quick trip to your office like a super-hero to save the day- well you know what chances are your Work From Home (WFH) will eventually plateau out to a Always At Home (AAH) scenario pretty earlier then you would have thought! Yes! you read it right- you don’t trust me- well, no problem- drop me a mail around September 2020, then we will have a chat! Now don’t get scared- here’s what you need to understand and take charge of to ensure you stay relevant through your absence!

People tend to forget the age old maxim- “Your absence must be just enough so that your value (if any at all) must be realized- but your absence must be not so long that people learn to live without you and move ahead!” This is the space where the risky WFH is treading on- We live in times where interpersonal skills among people in work environments are already substantially screwed and messed up- if there is anything important that we talk with co-workers even as we work- it is about the third person- whether that third person in the context and content is a team member, your client or the classical corporate bitching session that has no end! I read somewhere- what people have started to realize is how shallow the entire corporate experience has been- once everyone has been packed to their homes-for their WFH- the realization has dawned that- the only thing that always mattered was the responses to the mails, the quick chats of under 3 minutes with clients and action planning and getting work done for that day! Everything else suddenly has started to seem to unwise- dumb and completely useless! Well, realization of all this is good for you as a worker- the problem here is even your employers now have started to realise- how dumb they have been to get sold to your personal charisma- your high value degrees and much hyped and eternally eroding experience(of course- there are a few exceptions- and this is not about them!)

Yes, folks, even as you think you have been smart to convince your employer for a WFH waiver and you are possibly working as you binge on a some movies and web series even as you work! Employers world wide right now are unleashing the complete available power of AI (Artificial Intelligence) – something that you, would have contributed to- knowingly and unknowingly (knowingly if you have bee a software and systems developer and unknowingly- if you have left a great digital imprint of your existence on the planet to provide ample data points to study behavioral and capability patterns)- and this is what can possibly make you technically redundant!

Well, there is nothing wrong and right about this – It is about knowing what we have done to ourselves as human beings!– First, we built capabilities through enveloping our intelligence- next we misuse and abuse them to sub-serve ourselves and for those who we work for – whether employers or society and finally we play dumb and under the garb of automation end up making ourselves redundant! What is happening to the service sector today- is what had happened to the manufacturing sector thirty years ago with the advent of robotics and CNC (Computer and  Numerically Controlled) programmable machinery, and as humans guess what- We failed to remember what we should have learnt from that instance- We should have could have set a limit to our levels of procrastination and laziness which have in a way led to the need and urge to seek more and more automation! Automation from an innovator’s point was always designed to make things easier for difficult situations- now that has been extended to manage dumb and repetitive tasks (that’s what I asked in a previous article- Does your designation define your incompetence!)

So what next, well as humans we can do only one thing what we are best suited to do- turn the circumstances to our advantage- understand and differentiate from what is meaningful and what is meaningless!– I will tell you what- here’s simple test- If what you can do- can be done by anyone else- Well then you are in trouble and you need to course correct your life and skill sets now- to stay relevant and stay alive! another step you can think around this is – Can anyone do what I do the Way I do It- here if you have answered NO- Well, then Congratulations- No matter how much automated the world becomes- You are and will always remain to be one of those human beings who have been and continue to be “Human” in the essence of the word by simply being “Who You Are” and that is how it is supposed to be and this is what each one of us should aspire for ourselves to be! Always remember, every time that stepped back and gave away the control to technology- technology has come back seeking more and more and there will be really no end to it- The only way to subvert this, is to ensure we are smart enough to limit and know what we should, can and need to automate and to what extent!

I leave you at this point- Take a pause and reflect- What is the essence of being an human mean to You and more importantly Being You – whats is that helps and harms you! Importantly also Know what is the relationship that you share with automation- Who is the Master and who is the Slave and what are you going to do about it- so that in times to come that equilibrium stays the way You want it to be and that’s how it should be!

Stay wise, have an awakened weekend ahead and stay who You are and stay Relevant!

 

Hidden in plain sight!

~ PA ~ 3 Comments

Hello people! Hope you are having a great time trying to make sense of the world as you rush into your week ahead! Depending on where you are on the planet, you are either completely consumed by the outbreak of the Coronovirus, some kind of political upheaval, facing a financial crisis or dealing with a flash flood or an environmental challenge! and If none of these things have impacted you; then you are probably thanking your stars and are wondering what is in store for you! “What is hidden in plain sight” that is heading for you! This crisp piece is a sneak peak into how “We miss-what We see”!

As we go about rushing through our daily lives, what we end up doing inadvertently is missing the bigger picture and the contextual settings of what we see, furthermore add to this fleeting inference the extrapolation that your brain would do (on it’s own- tricking you in a way- based on your past experiences and stored reference points) which will do nothing more then taking you away far away from what the reality is and set you up in a completely manufactured setting which tends to create a narrative that confirms with your liking and comfort! This is the demon that we deal with, the good part- this demon is created by us- the bad part- we hardly know how to control it and when to unleash it!

Having spent close to two decades in areas of Sales, Marketing and HR, lot of my time has gone into dealing with people- yes- “dealing” with them in the every essence of the word! Surely enough- I may not have been that “Best Sales”, or “Best HR” or adhered to any of the society led conformity standards, but (what is important) what I learnt through my experiences being with fellow humans- has been that each one of them- has a story which in-turn has a fascinating contextual setting- which none of us can ever imagine-you would have heard that line, “Facts being stranger then Fiction” and boy, when you get to listen to people how they have moved around and through these contextual settings and the kind of extraordinary things that they would have done to survive and overcome situations- it’s a different universe unto itself!

Consider this setting; a sales person who was performing quarter on quarter suddenly seems adrift- seems to have lost the sheen completely and the magic seems to have worn off and with no time to spare(not to blame the organisation here) pretty soon by the end of the ongoing quarter- this person gets ejected from the system altogether! Here’s one such case about one such individual- what had transpired then was rather interesting- so this person- was going steady- in no time- incentives began pouring in and with that started the problem! Being young- lesser responsibilities and an approach that simply refused to prepare for a worst case scenario-the excess cash-at-hand soon became a curse- slowly indulgence turned into full blown addiction and in no time- addiction led to inattention at work- which translated into missing targets and eventually getting ejected! This is what appeared to be – but well- as I have been saying- this is what was seen but what actually happened was this- In plain sight what was hidden- The fact that the addiction had developed on the job while working! The person’s team leads then used to fun at the expense of this person (instead of censuring and discouraging this kind of contra behaviour which violated almost everything- from policy to genuine human value of care!) this was one thing that further reinforced the notion of being addicted and being high at work was fine! and when the fun was over and when the number game began to get hit- no time was wasted by the same team leads (who used to have parties around this person’s addiction) in preparing a case against him for being addicted on the job, missing business objectives and showed the policy clause number 1,2,3 and there went his future with his ejection!

So what had happened here? Well things were hidden in plain sight- Even the HR teams possibly failed to see what they should have ideally picked up (the root cause analysis) and instead believed to buy the story that was sold by the business team leads! Now, why did HR do that- well simple- No organisation, in today’s age has the time, money or resource strength to value individual’s as “Individuals” and the second problem of assuming “anyone can do anyone’s work” (which at times works and most of the times does not!) holds ground. What happened next- well with this person gone – sure enough some good clients left and when the rut continued eventually the team lead had also to go!- A complete collapse of a team in a span of 8 months! Coming to think of it all this shit happened for what?- “Extracting fun at a cost of an individual when it was not warranted and when it could have been managed and at it’s best effort stopped!

Another story- An organisation had hired a supposedly smart person for a client facing role. At the beginning everything seemed fine, and in about two months (as client work began and things started to build up)- this person started working from one mistake unto the next- sure enough competency issues were flagged off (which the HR already had flagged off during hiring- but went ahead because the business said, they will manage it!). This all seemed normal until this point, but this where the fun began (at times literally spooking the people around!). This person started a tell-tale predictable absenteeism which was always accompanied by complete communication black out and radio silence! Subsequently every time that this person rejoined duty- it was an all OK and normal one week then again the same story- shocking still were the reasons that this person started to come up with! (when confronted and asked about complete communication black outs and radio silence while being absent!). the reasons ranged from serial stalking to house breaks to SOS from family to threats for ransom- you name it and everything was on the table! Well, I don’t want to make it more dramatic right now! Eventually things were called off and this person decided to move out of the organisation (for everyone’s happiness!) A detailed calm and probing discussion (on the way out-read exit interview) finally gave away a major clue! This person was having an underlying psychological problem- which translated into getting into hallucinations and escapism every time stress or pressure was increased (read normal work pressure) and this was an ailment for which this person had already undergone a comprehensive therapy few years back and this new place had just compounded and brought that back!

Guess what, it is not only Individuals, but also companies and organisations that start collapsing when we fail to read what is hidden in plain sight– as I write this article a successful private bank in India has triggered off a major stock market crash- the bank just collapsed on account of giving bad loans for last few years (bad loans given to supposedly successful business tycoons and their businesses!) well this is an altogether different subject(though similar) and can by itself be a subject for another article!

Well, to end it here, I leave you with thoughts to reflect inwards and see for yourself what is that you are missing in your plain sight – based on what is around you and in front of you- this very moment! For always remember- What we miss in plain sight- comes back to haunt us – now or later- but surely it does- it may be a blunder as simple as a penny or may be measured in terms of millions of dollars- but our oversight eventually ends up costing us and we having to pay the price!– Whether you end up working extra (because your colleague got fired or your investments get messed up- because that finance company holding your savings just went bust!). The point to remember here is- Always seek What seems to be hidden in Plain sight and keep unwanted-uncomfortable surprises at bay!

Ciao form now, have an attentive week ahead, will be back with another piece soon!

When Capitalism turns fatal!

~ PA ~ Leave a comment

To begin with, I am not an anti-capitalist, certainly not until it is used in a good and wise measure; something like salt is used for seasoning our food! Of course yes, you know what happens when we have excess of salt in our food, don’t you! For that matter excesses of anything aren’t really good most of the times! This piece is to help us take a pause and ponder if we have actually breached that tipping point and gone past a point of no return wherein- societal compulsions are driving societies towards the edge of a cliff form where no one gets back!

Let’s step back into the last three centuries; the beginning of the 1700s is where we start; As rapid advancements and breakthroughs occurred in science and technology around the new world (Europe and US), coupled with ample resources at disposal- it was a few good people who took an initiative to lead and channelize this massive energy of human ingenuity through setting up large factories and these bygone temples of modernization – on whose foundation the world of today stands! It is the story of these geniuses and their tenacity to create a better world in terms of amenities/ products/ innovations and ease of living for everyone around with a focus to make things affordable as much as possible in the earlier flourish that brought about a promise of good times for the subsequent decades. Certainly there were spikes here and there; accidents, mishaps, health emergencies, natural calamities- all of that was there;however society prevailed and overcame each time with more resilience and grit to ensure that past mistakes aren’t repeated and the the focus on the future is not lost!

As long as these doyens of yesteryear’s, kept the focus on churning out gadgets, products that served society and at the same time uplifted the standard of living of all stake holders in a manner that was equatable to the contribution made- everything seemed fine and the new world was on a roll. Even incidents like World War I and II did only dampen the momentum for a decade or so around the war times- but soon systems bounced back and kicked in with greater vigor to wash away the additional negative burden that the wars caused with bring in more creativity and innovation to make lives even more better! So what changed at the beginning of the 21st century, where did we go wrong?

Things started to slide when ingenuity, larger interest to serve the communities lessened and was replaced by a personal greed race coupled with the insatiable ability to manipulate political power and policy. This I believe is the foundation on which all modern day corporate malice is based upon! I don’t want to sound judgmental here and leave it to readers wisdom and discretion to decide when an act of greed was OK and when it was Not OK- but the point here is quite simple- every time when you have a blend of business power tagging along and manipulating the political power through impacting policy in the interests of the business owner rather then in the interest of the community or society- the ancient equilibrium is broken and this imbalance starts to manifest all around us in one way or the other and things then head for time bound decay!

Let me simplify this for you, remember that old steel plant in your neighborhood that came up, how it provided everything from a school, to a medics to an entertainment centre- shopping arena and life was good in general. Then one day you start learning- about new machines which can perform more then what the workers could and over the next few years you learn how- there is a new steel manufacturer somewhere else who has been able to offer better quality and price to the government and how this plant can no longer compete and has to either be sold off to this competitor or has to go bust! Well when you read in between the lines- it is something that is happening right in front of you- within your blind spot – that you have missed picking up! If the business did make money- how much did they invest back into the society- how often and in what proportion to the gains made! Well, certainly I am not suggesting a structure where all profits must be given back into the society- but the keyword here is equatable sharing of the profit- in line with the effort table- when this goes amiss- something is wrong and that thing- can be anything- ranging from tough political alignments of the owner to just a sudden collapse of being able to manage a business that had started off as a family owned set up which just outgrew and simply couldn’t be managed anymore!

In the modern day context, we have ample examples- just take a pause and look around- you will find these mushrooming companies that get launched day in and day out- seldom most of them make it beyond the third year andif they do by the time they enter the fifth year- they are bought out- either by choice or by tact- so what’s happening- who is controlling- well get a little closer- earlier when jobs were created- the jobs had meaning – well a welder was a welder and a Shop floor Supervisor was a “Shop floor Supervisor”- now in a era where everyone is a MBA and everyone is a Manager- guess what there is hardly anyone or anything to manage- most of the jobs are typically clerical and routine cloaked in the garb of business designations and labels that do nothing more then giving a steroidal boost to your ever hungry ego- so when the going gets tough for the business (read discord between big players/ politicians/ bankers/ investors- gain read here global market manipulators) your business card doesn’t stand a chance- for the simple reason- that actually you were not doing anything! A simple test that I often ask my clients when I coach them (especially when they are all fired up about their visiting card- “Is what you do unique to who you ate- or can that be done by anyone having an equal qualification and or experience?” if you have answered “Yes” well it’s time you get priorities of your life realigned for the next set of lottery tickets which help people move out may well have your name on it!

So what’s the point here- Well the point is simple and there for you to observe and experience- Once capitalism and businesses begin to sub-serve their stakeholders in context of the efforts put in by stakeholders; this is the first signal that greed has overtaken and based on where this hoarded profit is been pushed (whether to placate the political systems or to hoard family wealth) the systemic collapse will start to take effect eventually from thereon! So what can you and I do about it? – Well nothing- not unless we have the power and authority tom ensure rules and regulations are made to manage this loophole– until then the only sensible thing we can do is Be Honest- with yourself- Know your real worth- in terms of the money that you make- the designation that you have and the unity of command and span of control that your enjoy! It is never too late to say NO to an offer which provides you a designation which does not make sense and offers you money that doesn’t justify your effort! It starts from this point and when empowered and awakened individuals rise with they can propagate these values which can also help repair systems from within!

I leave you here, grab your drink and take a pause- know where you stand on this horizon where businesses and the world meet and impact your next sunrise!

Entrapped to confirm!

~ PA ~ Leave a comment

Well, my last two pieces were slightly covering a different area, part rational, part philosophical; I thought let’s get back to our good old corporate world riddled with slavery, nepotism and showcasing and touch upon yet another interesting nerve that runs deep within organisations, teams and individuals and it really doesn’t matter whether you are working for an organisation which has 5 people or has 5000 people- at some or the other time you would have too experienced this space of being “entrapped to confirm” at times this being pleasant and sometime being the only reason for you too move out and ahead of the system!

Often we walk into or find ourselves part of situations where we are supposed to act- behave- orient ourselves in a particular manner- well nothing wrong with it- considering that If you are at a Red signal and driving- you would be expected to stop and you should and you indeed do (most of the times). However the challenges start when this behaviour is extrapolated and expected in the most unusual situations and circumstances where you would actually end up behaving in a very different manner (than what your intrinsic common-sense beacon would be asking you to do!)

Let me jog your memory a bit- remember the last time when you were part of that Tuesday/ Friday team meeting discussing sales targets (remaining to be achieved) and your reason for the delays in getting that revenue seemed all too same- and your boss said, “give me some other reason- if you cannot work- at least be creative at that!) and of course yes, you would have done that- shared another reason ; all this because your boss wanted to share that different reason possibly with his boss (because that is what he would have said at some or the other time!) When you sit back and think around this- irrespective of what reason was sold – there is no change in reality for when the sales revenue will come in- whether you had continued with the same reason or given this new made-up version- the money was always going to come in when it was supposed to come- heart in heart- you and your Boss always know that! This is what I call the Sales Brotherhood- and at some or the other time all of us have to be baptized through this! It teaches a few things for sure- like becoming creative with reasons – as long as you don’t begin to use this non-productive creative part to procrastinate your work- all this seems cute, innocent and fun part of a mundane stressful existence!

Let’s quickly pan across to another scenario- Remember your last flight? well the most recent one- before airlines tarted to pull the plug off because of the dreaded little Corona virus! If you have been able to steal a few minutes off your mobile device and pay attention to the screaming and yelling of the crew at the gate requesting all passengers from Zone 1 to come to the gate and you suddenly notice almost the entire waiting area has got up and like all 200 passengers are going to sit across those first 30 seats- well yes- this is something that every flight that you undertake– you will find this type of irrational behavior response over and over and over again! Given the passengers- who they are and why they are the way they are- well the airline crew at the gate also doesn’t seem to get few creative ideas to break this stalemate and they too keep on going on and on wit the same set of instructions which eventually result in same type of passenger behaviour! This is a completely non-productive, rather counter productive result when rules and guidelines are followed irrespective e of them being of no great value or use! Sure enough the airlines have a reason for having the boarding done Zone wise- the point here is “Entrapped confirmation” to follow the same process which yields poor result doesn’t allow them to think creatively beyond to overcome the problem of over-enthusiastic passengers- who at all times feel they are going to be left behind at the terminal!

Our brains are wired to naturally seek safety or at times thrill/ regressive enjoyment by following confirmations (whether good or bad) at times even if they put you in harms way- you may go ahead with (like jumping off a moving train or bus!). When it comes to the confines of the corporate world which is now (more whenever) dogged with and riddled with corporate minefields across levels and processes) it’s but natural to follow the rules without applying greater thought- the thought process is simple here” well this act or way of working never got anyone killed/ harmed- no one is complaining- there is nothing that makes it difficult for me- so why bother!” and of course, even If I were to suggest and implement something to help and make things better- Why should I?- what’s the benefit or Incentive in me for that?! More then anything else- It is this very thought process- which gets entrapped to an established “confirmation process and approach” that causes more harm and increases costs for organisations to provide services and goods to customers in the long run which goes on to do impact customers and businesses in a cycle that just seems to have a mind of its own!

So now, you may start to ask- what can be done around this- well, given the limitation of a blog- I certainly can’t elaborate strategies and intervention mechanisms that can be deployed. However what can be done is take a simple step towards “Individual Empowerment”. Organisations need to understand that, whether they touch the customer through service or goods- it is the connect and the last person standing representing them in-front of the customer who matters more then the CEO! It is this person who is going to make that all important sale click or have that deal signed off and for that person to able able to do that with a flair of confidence and charm that is available at individual disposal; the individual must be free from”entrapment to confirm”. The rules have to be simple to follow and difficult to be broken- the fewer the better! Case in point- if the airline crew at the gate announce the boarding citing seat numbers 1- 30 rather then Zone 1 the impact will be dramatic- because for a passenger who travels less often- Zone 1 is alien, but seat number is kind of printed on the mind!

I leave you here, and hope you have a blessed meeting today or this Friday and are able to wriggle yourself out of the entrapment minefields laid out for you- inn a way that helps you and the services that your represent- by empowering yourself and bringing your individuality to the forefront!

Do keep writing in and do let me know what next you would like to read about! Reach me on parimal.aluri@simplifylives.com and learn more about our consulting and training solutions that are aimed to bring about empowerment in the true sense of the word! Ciao for now!

Does your designation define your incompetence?

~ PA ~ 1 Comment

Well, after slogging it for around two decades and meeting intelligent and dumb people on the go, this has been one question that has always played on my mind! So much so that eventually when it came to start on my own- and when my CA asked me what designation I wanted to have (as part of the company formation process requirements), well I was left with even more predicament! This piece is not to prove anything or discount away the merits of having those wonderful visiting cards (that give you that high every time you give it to your extended cousins at an Indian wedding! or when you give it to people – especially when no once cares and no one is requesting for one!), neither is it about deciding what’s wrong or right- it’s about having some fun by sharing the observations that we make and try to engage with the limited supply of common sense that we have to decipher is any of this really makes any sense!

Way back when I was into sales, a part of my job involved reaching out to enterprise clients and offer business solutions – the first thing that struck me (while I was meeting representatives of a private bank) was very interesting! This was the time when, if you were an MBA (from any college) in India- you were the next big sensation! Well when I went into the meeting (as a designated Sales Manager – the only one from my organisation), I was greeted by 7 youngsters (all young hotshots averaging around 25-26 years), I was around 32 then, and the next big surprise came, when I learnt all were there to meet me! and you know what, as we exchanged the cards (as was customary then) each of these 7 people were Associate Vice Presidents (AVPs)! I was like, “WTF”. Eventually as the meeting progressed a lot of things got clear, none of them had the authority to buy a ball-point pen forget evaluating a business solution for their bank, none of them had a team and guess what two had already resigned! None of them had technical understanding and I had to eventually just meet up with their Head of Department later (who was twice my age and technologically challenged – as expected- that was the beginning of technological up-gradation in Indian banking system then!

As years’ went by, this instance always remained with me and every now and then flashes of corporate level incompetence could be seen across as people flashed their business cards with all the heavy English words that they could think of- at times I wondered if these companies had hired Copywriters in their HR team even to come up with those jazzy designations which on ground meant almost nothing! In another interesting case, once while I was working with an advertising firm, we had this whole family of designations (which was, I believe created when the industry was doing really well and warranted those many clinical details on business cards) but, me being me, when I asked a person what was an AVP (Associate Vice President) doing differently on a said account then a CSD (Client Servicing Director) or a VP (Vice President) and what was the “Group” referring to in the designation of a “Group Account Director” when the individual was slogging on a single client all through the year (that also on one aspect of marketing communication challenge- namely- BTL (Below The Line)! – there was only one reply- silence and a smile! Finding no sane replies, my observation and informal chats with people helped to connect the dots and get a complete understanding about the ecosystem that we call as “Workplace”

Well it turns out, like with everything else, all things started well, whether it was the banking sector or the advertising agency space, all of them were shaped on best practices that came with international alliances or international standards and norms as the case would have been- but what got left out very importantly was – the generous use of able discretion to award or present a specific designation and attach it to a particular task/role. This got compounded as Incompetent designations met Incompetent people (which was the function of limited ability to purchase real talent at a real cost). So, no surprises what happened next! Eventually if you hire a chef, who has experience in oriental cuisine and ask that person to dish out Italian- well you will be served for sure- but with a twist and that’s where the whole work arena has landed over! Walk into any office today and what you see is two hundred designations, three hundred people and no one sure enough of what they really do, not knowing where to start and where to end – with regards to the designations that they carry! So is this all really gone wrong or are these just odd cases! For that, I request you to consider a few more sane examples!

I am sure you always admire your law enforcement agencies and defense forces- you should- they do keep the dark forces away!- Well irrespective where in the world you are- one thing is common these are disciplined forces- Each team player exactly knows what they need to do in a particular situation and they know exactly when they need back-up and when they can handle things by themselves- yes and they too have designations and follow command! So how come they are so clear headed and sure and there seems to be no ambiguity? Before I answer this for you another one example to make things really simple!

We have all visited a doctor at one time or another, what do you see in hospitals and clinics?- There is direction- The moment your consultant thinks- that you are really messed up beyond his cognitive abilities- a senior doctor will be brought in- to understand how badly you have screwed up yourself- why does this happen- well experience yes (experience as in not spending more time at the hospital- but in context of having worked on complicated and more number of such complicated cases!)

So if you see, in the case of our defense forces or doctors- when they add the designation as “Group Captain” or “Colonel” or “Senior Cardiologist” or a “Senior Surgeon” one thing you can be sure- they will not be 25-26 year old’s and they want be faffing around about what they can do- because these are the people, my friend – who know for sure- that they are last people standing between your miserable existence on earth and your flight to after- life!

Well to make the point simple- Designations have to be reflective of “What you do”, “can do” and are “allowed to do” with regards to your workplace. Importantly organisations need to wake up and understand , gone are the days when people could get intimidated by reading “President” and “Senior President” on cards- well frankly no one cares- because the other person getting your card is also part of corporate slavery in equal measure like yourself- so it’s time to knock off all the falsified egos and get the blinders off! Unless this is done business cards spell out incompetence towards the designation or the individual as things become apparent through business interactions!

Through my limited experience, when business cards match personalities of the people who carry them and sense of completeness is achieved (not getting a deal or a sign off), rather a space wherein there has been an intelligent exchange of ideas which reason why things can move ahead or otherwise- it is then that justice has been done to the designation and the person who upholds it!

It is very simple to remember, keep designations aligned to the work and the people who they are being awarded to- until that happens each one of us can continue calling ourselves “CEO” of our own lives!

Think and simplify!-Incidentally, this is also one of the few things that we do as part of our consulting offering-adding common-sense to businesses! Until next time Ciao! Do write to me at parimal.aluri@simplifylives.com and do let me know what you would like to read next!

Overcoming corporate slavery.

~ PA ~ 3 Comments

Irrespective of whether you agree to the aspect of “corporate slavery” or not doesn’t matter, because that argument is equal to not believing in the existence of the Sun because at night you can’t see it! This piece is about accepting the problems around,understanding how far reaching and deeply impacting the consequences are and what can we possibly do about it (as individuals- because according to capitalists theories they would want this to go on forever and ever!)

As students’ complete graduation or post-graduation; their aspirations are about getting a “good job”, decent salaries (to pay of liabilities accumulated by virtue of trying to get educated to that level) and race ahead to reach the top of the corporate pyramid to impact businesses, industries and policies- well there’s absolutely nothing wrong with any of these aspirations- perfectly legal and sane. The only challenge is in the deception of the term “good job” this deception almost always turns fatal and catches up with these young aspirants sometimes sooner then later. Global indicators (if you access some readily available data online from valid sources) indicate that the so called mid-life crisis (which I simply see as manifestation of the “good job” syndrome) is happening pretty earlier (around late 20s’ to early 30s’ unlike the earlier times (when it used to actually begin to hit around mid 30s’ to early 40s’)

Now to the million dollar question, “How do we negate or at the best manage this to at least have realistic mid-life crisis years which correspond to real mid-life years of a human being rather then reflecting mid-life for some other animal species! The root of the problem is in the belief and value systems that societies the world over have. The fundamental premise that the entire effort of studying and gaining wisdom (remember wisdom is different from knowledge- knowledge makes you intelligent, wisdom makes you wise- these are two entirely different things!). Essentially these need to compliment each other and an imbalance in these impacts our life quality on an ongoing basis as that reflects the decisions that we end up taking!

The fact remains that education; has a lot to do with helping build understanding about the world around you. When education is used as a tool to fetch you a job, crack an exam to get a job or get a “certification” to establish societal legitimacy about your grey matter- things start to go wrong! Flip the pages of history, you will find that among the many reasons why companies collapsed, political parties withered away, businesses houses went bankrupt- these simply happened because you had “qualified” and “highly paid” people managing and leading teams which at times had “wise” people (whom they did not listen to, well in time- to avoid the melt down) or had “idiots” who accelerated the demise of these corporations! This,my friend is the ugly face and impact of “corporate slavery- the modern day replacement of slaves working fields or plantations- now working out of glass walled air conditioned prisons”

Corporate slavery starts innocently; things like utopian value and mission statements of organisations , a few weird statements could mean or sound like these -“we never loose”, “we never delay”, “We are champions” or even better, “we have no competition”, “the competition is me”. These look as innocent and senseless as they are but when you have dumb wits who are told to act on them and they go about acting with limited number of people to deliver and have targets (which are not targets but manifestations of greed- yes one of those cardinal sins) that’s how the slavery starts. Greed (corporate greed) is deceptive, all the comforts tend to blind the mind and make people do what they do- the result- a meaningless job profile ( no personal development to tell to yourself or your kids) and preparing ground for the mid-life criss even before you have lived a quarter of your life time on the planet!

A simple test to know whether you are actually a victim or engaged in “corporate slavery”- Try and see if you get a “yes” for the following questions (and yes don’t connect your designation, career growth and money that you make when you try to answer):

  1. Has your experience enriched you as a person and developed and shaped your personality positively
  2. From your experience have you been able to suggest and create (original ideas) ideas that could add value that lasts after you leave the place or the earth (which ever happens first)
  3. Has your experience been different with each day rather then being predictable routine that resonates with months/ seasons’/ business cycles’
  4. Do you have a story to tell yourself or others that your life has been fulfilling

Well, if you answered “yes” great, you are one of the few lucky ones’ who has possibly escaped “corporate slavery” and has been contributing to ensure others are also free of those dreaded shackles- In that case you would be that corporate icon with whom everyone wants to work with!

So what do you do if you are not sure and are possibly stuck with this- well the good news is- it’s never too;ate to course correct as long as you are alive, the bad news- it takes effort- directed effort to get into this space of being a rebel and saying no to slavery like the good old days!

Unlike the real world problems- corporate slavery is very easy to predict and a good start would be by being able to apply your mind to the job profile (that has been shared with you)- If it’s a well articulated one, you know what exactly is expected and you can very well come to a conclusion whether you are signing up for a job or a term as a corporate slave! This is the point where you negotiate to your advantage (knowing what your aspirations from life are (about which you need to have clarity) or simply walk away and don’t engage any further. In other scenarios wherein you are already working and overnight some maniac has been handed over the reins to marshal the company, well this is where you, “practice the pause”, take a moment, stay away- gauge the benefits against the foreseeable problems and take a call. In life you must walk away- no matter what the initial pain or uncertainty- in the long run- it will pay off- but for this to happen you need to have a string internal beacon which is able to keep you honed on to the per-determined aspirations of your life at all times! Lastly, wherein organisations do not have a job profile and any formal structure- well you need to use your wisdom and navigate to know “How much is Enough” and you need to be aware when to say “Enough is Enough” and walk away!

Slavery of the mind or any kind, by it’s very intrinsic meaning of the word is about being bound to something to someone. Human beings are not hard wired to being bound- we have been wanderers, travelers and warriors and that’s something that we aspire for deep within- no, not all of us can be in the defense forces, or cabin crews or hippies; but what we can do and what each one of us can do is to set our aspirations and value systems to a notch that let’s us navigate with a considerable degree of freedom in what we choose to do and practice for passion or for monetary gains– N matter what it is and this notch will always blink red and let you know when your space is being invaded- the you have a choice to course correct- either by limiting your space, defending and fighting for it or simply walking away!

Leaving you with thoughts, for a wonderful weekend ahead, remember -A free mind and a energized soul can enjoy weekends through the week even as you work- as long as you are not enslaved! It’s not about passion it is about space to grow, express and wisdom to apply and share!

Grab that coffee and liberate yourself! Will catch up soon with another piece, keep writing in to me at parimal.aluri@simplifylives.com and suggest what else you would like me to pen about and yes, we are available for tailor-made meaningful training’s and workshops to empower individuals and organisations as always!

Why organisations fail!

~ PA ~ Leave a comment

Before you start wondering and jumping to conclusions; no the title is not a problem statement neither this is an answer to all the stupid and dumb situations that organisations get into these days- intentionally and accidentally either-ways! This is more about learning a simple fact that people are at the foundation and core of what you do (literally whatever you choose to do- whether that’s a hi-tech company that you plan to build or just serve tea around the corner!)

Economic slowdown- well when countries hit the brake (especially when the sabotage is complimented by faulty government policies, needless to say all hell breaks loose!). The next thing that manifests in uncertain business environment is ..well..you have read the script- loss of jobs- closing of companies and lock-outs.When you have a closer look into the space how businesses react- they start with doing away with what is good-to-have (nothing wrong with this) and what gets impacted is majorly are the costs associated with the cost centers (read marketing, internal services like HR, Admin and Finance). The problems get compounded further from this stage as the good-to-have basket is determined through prejudice and nepotistic values rather then rational thinking! This is why when eventually they are out of the storm and the worst is over- often organisations realise there is no leadership that is required to steer the ship full steam ahead! Keeping people in the good-to-have basket is a blunder which organisations commit on an ongoing basis and consequences are always felt in an ongoing manner- no matter what metric you want to evaluate the organisation!

What then starts is a cycle which thrives on incompetence and the ensuing success and failure of an organisation is determined by the level of incompetence displayed by it’s leaders rather then anything else! As long as organisations tend to tie people as commodities rather then individuals who have something to offer through way of unique thinking- these ups and downs will continue and tend to get amplified as they resonate with failing economic policies of the government of the land!

A large network group in the space of marketing communication- The group thrived on mergers and acquisitions on an ongoing basis (to it’s perceived advantage and unintended disadvantage,decisions taken overlooked and gave a damn to the people who are being impacted with the ongoing decisions!) So much so that people whom the decisions usually would impact would be informed about it at the very last hour, something like this, “Hey! from tomorrow you are re-designated as “Chief Entertainment Officer” instead of the “Chief Business Officer” and your new clients are “xyz” and your target is “dollar 123″ and you have three months to get that money else find a place!”

In some cases other short discussions have been like, “You know how its is, the times are tough, we have to take calls, suddenly we have five CEO’s we need only two, so we want to know how you want to plan ahead and want us to communicate about your moving on!” Well in either scenario- the critical aspect that was missing- The rational approach that the HR team could have provided the management with– but as the case was to be- the HR team was totally clueless as this was a “numbers call” wherein the trade off is something like this, “because revenue is “x” we need “y” people and we are now “y+20″, so decide which 20 go!”

As a coach, we never wear a hat that goes on to suggest or indicate one option over the other; the fallacy of our times (which seems to go on increasing) is that incompetent leaders go on to make equally incompetent decisions, using tools that have been chosen (again by incompetent teams) which results into these fast failing scenarios over and over again. The damaging costs to organisation in terms of brand re-building, re-hiring and re-training simply outweigh all spelled out benefits shown by these (incompetent) experts and this cycle keeps on repeating every few years- for some industries and sectors this happens every three years and for a few others it happens once every five years- but this does happen! When these things unfold and resonate with an ongoing national or global slowdown the impacts are unquestionably more damaging and equally difficult to repair with long-term consequences!

By now you are probably saying- ok- so stop all this nagging – do you have a solution! Well the answer is yes and no- yes- there is a solution- simple effective and no- because you will not go ahead and implement- because for implementation of simple and effective solutions, you do not need a blue blood MBA rather you need guts and commonsense to face adversity and stand firmly no matter what to speak and do what is right- to master this bit takes at times- a learning of a lifetime!

Frankly speaking about the simple and effective solution- organisations that thrive on value of an individual and demonstrate rational decision making when it comes to setting up teams, qualifying businesses by planing for tomorrow along with their today a lot of misery can be avoided and is avoided- unfortunately in a corporate era wherein ship captains don’t see a tenure of more then two-three years planing anything fundamentally strong and substantive is a foregone conclusion and unless this bit is corrected from the top- I guess the chaos will continue- the only saving grace will be a few good men and women from the HR teams who are able to pre-empt, avoid and manage chaos as it unfolds giving a human touch and not resigning to the “numbers game”!

I will leave you with your thoughts here and will be back soon with a new piece with a refreshing take on something new! Enjoy your coffee and start learning to tame chaos today!

The mystical “frame of context”

~ PA ~ 1 Comment

Well, as my title suggests, if you were wondering why my new blogs have not been coming in for the last few days, it’s time to start wondering and seeking the answers using this much abused technique of “frame of context”!

Well, friends no matter which nation you belong to and which town or mega city that you come from and how comfortable or uncomfortable you are in the moment, we all have been entrapped at some or other point in time either failing to use or using it with great perfection- “the concept of framing the context” It looks like a trivial aspect of our lives but don’t be fooled it is as important as anything else for your ability to build meaningful contexts around what you obeserve and see goes a long way to alter your psyche and the resulting behavior that comes around either pleasing or screwing up everyone and everything around you!

In an era where we have a chronic ailment of diminishing attention spans and focus, it is just obvious that in many cases, people end up simply missing “the context” altogether – in some cases with dire consequences.

How does this manifest- well if you have ever been part of those dreaded weekly update meetings (whether they are on a Monday, Tuesday or a Friday, really doesn’t matter!) which often end up with more issues and agony discussed rather coming up with solutions and answers- people end up leaving those social gatherings with more confusion and more new questions instead of finding answers to the already existing challenges- this often happens when context goes incognito! I am certainly not suggesting all meetings end up this way- but if you were to compute the number of meetings that happen around the world across offices and across levels and if you wanted to assume that all these are meeting their objectives of the meetings- well then our world would be a different place by the time I finish writing this article! So now you may want to ask me to stop whining and suggest a meaningful way around this- well that what we do from here!- since the context is set!

Like I mentioned in my previous blogs- in a way the context of our times is hyper-dynamic– for everyone that we deal with and everything that we do! You walk into the office- all geared up in the morning and the junior colleague (who was your best pal until last evening) has suddenly become your worst nightmare- courtesy a major goof up at work which has got your client and two levels above you fired up and going for your jugular- So now what just happened- in a matter of minutes- contexts are fleeting – one aberration (possibly beyond control) has got everyone into a vicious circle and zone of calibrating their engagements with each other for an act which has already occurred and importantly which may or may not happen in the future with similar severity! It is in times like these- the need arises to rush in and “frame the context” and let everyone know what it was and because of which – whatever shit happened – did happen! You may call this as retrospective problem fixing or morgue analysis (as the incident has already occurred with no way to salvage the incident- the impact may or may not be alterable!) but the necessity is very much real and much required to mitigate further damage (which would be completely unwarranted!)

This singular act of being able to decipher about what led to what has happened and what must be done to ensure that a similar environment is not created or offered (because of which the probability of this event getting triggered again may increase) is the essence of framing the context to events and people at workplace to have a truly sensible and meaningful scenario of team dynamics- certainly other variable factors will kick-in depending on what the organisation does, type of skill sets and personalities working at a given place- but as I said the whole approach is through offering solutions by framing the context well!

On the other levels of engaging with people out of work engagements- the personal sphere- often people miss out the “context of the statements or acts said and done” which – if you are an alive and kicking human- would have experienced aplenty- both to your advantage and disadvantage with equal measure! The only way to correct this is to give time and when it comes to building strong engagements with people- it is all about staying with them in the context that they wish you to remain and ensuring that the contextual frame is around that engagement- a slip through a word or deed which nudges you towards the edges of the contextual frame is just enough to have you ejected completely from the consideration set of the other person (don’t forget we live in times where choices are many and no one really cares or has time to do an evaluation based on meritocracy and none of your laurels will come in handy!) So the way forward…

Well keep a few simple tricks up your sleeve as you navigate the minefield of life and you go on with people and work engagements! Firstly engage only as much as you need to- limit this and you will save yourself from all the unnecessary melodrama and headache- the fewer the people and things that you manage -lesser are the frames that you need to juggle around with for managing and monitoring the dynamic contexts all the time with your fragile frame!

Next, be honest- about yourself to begin with and what you do and be a giver and stay away from the taker mindset! Ensure your frames do not end up becoming windows of your greed and slyness to meet and reach personal objectives and gratifications- this will just burn you out eventually sooner or later and leave you completely messed up- intellectually and otherwise with s sense of stagnation which will not be a very happy place to be in!

Finally always ensure that you have a grip through a strong and refined moment to moment awareness about what you deal with– whether people or work- ensure requisite ownership is displayed and is visible– remember- the trick is to ensure that your frame is also acceptable to the people involved with the context or to the activities and the people who all are going to be affected by the event!

A right frame to the context of your life- people and events around you- in a dynamic manner which is managed and monitored well- with reasonable acceptance from all those involved will help keep away a lot of meaningless conversations, conflicts and spooky thoughts that originate from failing frames and fallen contexts!

Spend some quality time with yourself and as you do so; think about your frames of context that you hold for everything that you and everyone around you! What is that you are staring at? What is coming back tom you- ease and happiness or discomfort and anxiety?

I leave you with these thoughts for now and promise you will be back soon with another interesting piece as we race ahead towards the festive season! Stay blessed and stay wise and hold your frames high and right!