Tag: young minds

Decoding “ism’s”: Why they work & why they don’t!

~ PA ~ Leave a comment

Now, before you start making any judgment about what this article perhaps may suggest or not and what my take on the issue of “ism’s” is- well none of this really matters- what is important and what this article deals with are the observed facts – The things as we see and what is the best we can do with what we experience either by accepting, rejecting or remaining indifferent to all those “ism’s” around us! So let’s roll by starting to understand what and who these “ism’s” are!

No matter where you work or who works for you (if you have your own business), which nation you come from, what society you live in- “ism” is a phenomenon which is perhaps as old as human civilization itself! “Ism’s” stands for – groupism, nepotism, favoritism so on and so forth and also makes it presence felt through despise, neglect, indifference and behavioral non-acknowledgement! Like everything else with humanity- by itself – none of the attributes are harmful to cause any serious damage- When these are applied and work in a directed manner, setting off a cascade of imbalances -which more often than not end up harming more people than it is meant to help the few that adhere to the set of the operating “ism” that all hell breaks loose!

Consider this case, say you are a powerful politician with an immense sway and acceptance among the citizenry that worships you like a demi-God. After serving long, your time has come to hang up your boots and offer that position to someone else who can further your legacy- you have a set of loyal workers who have been with you through the years and you have your own kid- that has been showing promise- not necessarily the best of the best among your party (group) what choice do you make? Go by merit strictly- shunning away your own blood- to have a face off at the family dinner table every evening? or stand solidly behind- project your heir to the chair and ask your group members to swear allegiance to the new upcoming order and awarding them with what they want and what you can for this kind act! Well, depending on which part of the globe you are- irrespective of the decision you take- whether you go ahead with your party nominated leaders or place your heir to the chair- you will always be accused of practicing nepotism! This is is the fact of being nepotistic and furthering nepotism- but the counter-point is equally important! Park your thoughts on this politician’s case and we will revisit this towards the end!

I am sure you would have paid a visit to the doctor- at least for some reason- if not for yourself- for someone that you know- possibly for someone you care- What did you do-when you had to make that life changing decision of entrusting your life or the life of someone you value in the hands of a doctor for a major surgery? Did you go by the medical school grades of the doctor? His legacy? His family name and history?What was it? Chances are- if you come from a place like India- where the concept of “Family Doctor’s” is still alive you have generations of families aligned to generations of healers/doctors all for a good reason- that ability to heal and cure runs in their lineage! Well- you may call this unscientific bullshit- perhaps it is- but it works! The chances are that when you want to trust a doctor with your open heart on the operating table- you will find it more comforting to know that the doctor comes from a family of surgeons rather than having a dude who walked out of a medical school last summer with a gold medal! So at times- nepotism is the only pivot of hope, likewise you have lawyers/advocates. Surely- the Jr. Doctor- may not be as sharp as the Sr. Doc in the family line- well that applies to you as well! isn’t it! Intellectual degeneration is the hallmark of humanity and the ability to even retain the same level of intellect as the previous generation is a “wow” moment in today’s era!

Now let’s examine what plays out in the professional settings! Consider this, you have through sheer hard work set up a multi billion dollar empire or perhaps even a million dollar business- it’s time for you to retire- what are the chances that you want to promote that Executive over your own kids and place them on the Directorship of the firm thereby giving them almost the ownership of the firm- Simply because they excelled at their work? not to forget the fact that for all that they have contributed to the firm, they have been rewarded all along with perks and salary for the same all the way? or Do you place your kid on the board and ensure that the “A” team sticks together and follows the rule book by listening to the chair- no matter who is on it! In yet another setting it could be all about that odd film or that web series you want to make with millions at stake and investors gunning for your blood- should it fail, you are toast- what do you do? Go with the safe cast and crew to ensure the project is completed in time and there is a greater awareness and chances of recovering the investments or go ahead by experimenting with new faces and unknown technical teams- just to follow your passion of doing something unique and fresh? Well if that scores a goal- you will remain to tell the story- else you will be in all probability evaluating your options of survival! So does this mean that “ism’s” are here to stay and there is no way around that? Well the answer is Yes and No- Yes- “ism’s will stay as long as humanity walks on this planet and No you don’t have to suffer on account of “ism’s if you don’t want the profits that come with it!- How is that done- well read on!

The safest way and perhaps the only way to tackle and deal with the “ism’s” is to be fiercely self-aware and know more about yourself than you know about the world around you! You see the power to destroy/create or get broken or build comes from within- within each of us- unless you don’t individually allow or empower another person to impact/ effect your thinking and who you are- You are safe and can deal with “ism’s” either by embracing them- be a part of the gang-play your role for a while as long as you are comfortable and gracefully exit when the time comes- like most of them do- without bring bridges and maintaining social relevance! The other way is to Accept “ism’s” is – See them as they are and don’t get entrapped or allured by their power and temptation and continue with your track and approach – Knowing well that your trim levels will arrive much faster and quicker and that you will be eventually ejected from the system earlier than other’s irrespective of what your potential is and whether you are valuable or useless to the people and the set up that you are aligned with! This second approach provides the bedrock to create a formidable seed to downplay “ism’s” and that approach is of “Authoring your own story”. As an option perhaps, not many will be able to exercise this, unless they are ably supported by family and people who matter and care for who “You” are and this scarcity makes this tribe even more ingenious! This is the place that breeds innovators, world-class artists, experts in various fields- from culinary to medicine, from engineering to design! Once you arrive in this space of being able to create and craft your present for a future of your choice- You become indifferent to all the prevailing “ism’s” around you and ironically enough as you taste success- these very “ism’s” will come searching for you to again allure you to their clan so that they can keep harvesting on the exploits of the genius thinking that you offer to the world- by claiming that you belong to their “ism”! So you see finally even success crafted and created by your own merit will draw you back to something that you were escaping- The only difference being that this time- You control the pack and You get to decide when Enough is Enough and no matter what you say or do- Your Indifference – becomes your greatest asset- since you have already learnt the act and craft to create and survive without any “ism” around you!

Being a coach, we learn dealing through our experience with people- The only singular truth that remains is – the fact that- Each individual’s truth is a their own reality to which they will always remain glued- the depth and spread of that truth either makes them all encompassing or self-limiting! There is nothing right or wrong about “ism’s” how we deal with it and what approach we take to deal with it- either makes “ism” work for us and help us or makes it works against us to harm us! The human mind, being what it is- through your life time- at one point the “ism” will your vital need – pivoting on your existence and yet at another time as your purpose is served, you will despise and reject that very “ism” as it never existed! Nothing right and nothing wrong about it! The only important thing being- don’t plan your life aligned to “ism’s- that is a fatal fallacy and can wreak havoc with even the most intelligent minds! As long as you stay focused within and know who “You” are and learn to manage that bit- all else can be dealt with later!

I will leave you with these thoughts for now, to perhaps re-evaluate your priorities and see whether you are entrapped/ fostering or staying indifferent to the “ism’s” around your fragile life!

Ciao for now, will be back soon with another article! keep those mails coming in and do let me know what next you would like to read about!

Don’t let success fail you!

~ PA ~ Leave a comment

“Success” is by itself cryptic and means different things to different people, but what is common, is the fact, that no matter how you want to define it for yourselves, within it lie the seeds of your failure! This piece is all about understanding the real essence of “success” and how to ensure your success doesn’t sow the seeds of your failure! So here we go!

To begin with most of us, when asked , “What does success mean to you?” will go on answering this question with that unwanted grin and start adding all the materialistic attributes that one can think of- money, cash, houses, gadgets, vacations, lifestyle, grandeur, name, fame, recognition, food, indulgence etc. etc. and the list can go on and on- What is common within all the elements mentioned here is that all and each of these manifestations of success are all extrinsic and dependent of multiple variables apart from you! When this aspect is forgotten or lost in translation- shit invariably happens and you end up setting yourself for certain failure, ironically developing from your success and it is proportional to the extent of your success- the more successful you become (hinging on the extrinsic attributes and definitions of success) your failure will be equally noteworthy and iconic! Sounds familiar? Well yes- the stuff that tycoons, politicians and celebrities face right? Well yes, and more importantly each one of us too have faced this, every now and than at the level that we are and proportional to what we have achieved or not achieved in life! So this is what must be focused upon and this is what needs to be fixed! How do we do this? well read on!

The problem with our modern day definition of “success” lies in the fact that it all is entrapped into materialistic bondage! Nothing wrong in earning money, growing your affluence and being able to enjoy the best of what the world has to offer and what your money can buy- the problem is with ending up using that space and that ability to indulge with what you have to define your success which becomes the undoing for many! You would have heard stories of sporting icons, celebrities, business tycoons, who had it all and than lost themselves as they lost what they had (rather what they had- which according to them- defined who they are!). Well, this plays out when people misread and misinterpret “success” as an achievement! Consider this, how would you feel if every time you went to meet your doctor- you find your doctor- throwing a party because he cured ten patients yesterday! or when you visit a store to shop for some clothes and the moment you complete your billing- you find the counter staff breaking out in a gig celebrating their targets! Well, I am certain you would not have seen any of this! So what does that mean? Isn’t your doctor successful and shouldn’t he celebrate the “success” of his patients getting better? Seems aright to be celebrated, right? Even the shop counter staff, knowing they hit the sales figure, nothing wrong if they too celebrated their “success” isn’t it? So why don’t do they do it? Well in the case of the doctor or the counter staff they are practicing what I call it as “Internalizing success” – they know the simple truth- that they are working in the current direction and are sure that if they continue doing what they do- they will keep achieving the results and keep getting better and better- which will help them with building their lives! This is what internalizing success does and the bets part- well it doesn’t bother them much if that odd patient left treatment mid-way or unfortunately died or if they did not hit the sales number for that month! Because they know it deep within that – With each opportunity they give their best and than hope for the rest to manifest and this is what real success looks like- It’s hard work, non-glamorous and intrinsic! They don’t contemplate of stopping work as a doctor or leaving the job at the store, because one day, one event was not working in their favour!

Internalizing success does many wonderful things! First it helps you understand that your success is defined by Who You Are! Real success which clings onto a person always derives its strength from the person and not from the circumstances around the person! Circumstances are like a case of electromagnets wrapped around your working world- every now and then there will be changes and that change of flux around you will drain you of your internal latent potential unless you don’t do way with the habit of large dependence on the circumstances around you! Sure enough they are important- but no reason can be bigger than Yourself and who You are as person when it comes to defining success in the real essence of it! What happens if you don’t embrace success this way around?

Well as long as people define success by aligning it to standards, benchmarks and societal confirmations, there will be an ever ongoing disagreement between Who You Are, What Your Beliefs are, What you actually value and what you paint as an image of what others must see (which comes in as a rider to enjoy that stage success!). Success of this nature, which is measured and calibrated through the lens of the world/society or set standards and perceptional rules of engagement of the sectors that people work in- will invariably fail- once the external factors that fan the staged-success are depleted- either they wane away or they move to a new host- what is left, is an individual with a hollow reality of the staged success and with more questions than answers about themselves! This staged success which is hinged on circumstances and societal influence brings along a hidden baggage which manifests in different ways like, peer pressure, competitive pressure, one upmanship, group-isms and so on and so forth- this compelling need to belong to be recognized and to belong to a section or a select acceptance within the society ends up undoing all that may have been done by an individual and eventually sets up the person into a tailspin of self- discovery where answers simply don’t seem to come by and there are more and more questions as the dive becomes more and more terrifying. The only hope of recovery to come out of this deadly self-inflicting death dive is to “Know Yourself” and Know that Your Success is not dependent on others to the extent that you are made to believe!

True success is always a factor of the Individual- If you have been successful once you will be once again and yet again- certainly there will be spanners in the wheel as you try and move ahead and there will be twists and turns on the way- but as long as you don’t fall into the trap of “compulsive social acceptance”, “confirmation bias” and fall prey to the “be in the group” kind of situation- you will be safe and have a greater sense of achievement when you do and a refined element of learning should you fail- because whatever the outcome maybe- It is then always about who You are and that’s what matters! Once You learn that You alone make the difference and You alone get to decide Who impact you and by How Much, rest assured – you’ve imbibed the right way to “Internalize Success” and sooner or later You will become what You are Destined to be- no matter what the circumstances!

I will leave you with these thoughts, so that you may go head and reflect and see how you have experienced staged- success and true success as you wandered across the world! Always remember- The Final choice rests with each one of us- to define and be defined the way we want us to be! True Success is about us, each one of us and what we can uniquely achieve by being How We Are! There can be no comparison, never, simply because each of us has a different life story and a life path, to narrate and tread upon! All that hinges on others and external factors, will fade away, sooner or later! All that remains is the Belief and Faith within and that alone helps to weave the fabric of your true success- which solely relies on Who You Are!

Ciao for now, will be back soon with another article, until then stay safe and stay wise!

Dealing with your job loss.

~ PA ~ 2 Comments

If the title grabbed your attention, there can be two reasons- either you are or have been at the reeving end of this or you are at the end form where this will start! Irrespective of which side of the table you are, this is going to impact you and this article is about trying to see how meaningful this sordid affair can be turned into- how can we possibly create diamonds from the unwarranted pressure that loss of livelihoods brings with it! Rest assured this is no – sermon for the making everyone feel good- but more about how to introspect and make sense of the developing nonsense around you! So here we go!

Well, to begin with, let us get some clarity, the pandemic- the virus per say- is not the only reason- why you would have been discussing your job loss! Depending on your sector, which nation you belong to and the kind of business that you are working for, you would have been getting signals of something not being right for at least 4-6 months prior to Feb/ March 2020. The world economy was slowing down and it was well on its way to hit rock bottom- the only thing that happened differently – unlike earlier recessions this one got camouflaged and over-ridden by the global health emergency and headlines changed to number of infections and deaths from disease – replacing the usual financial headlines that come with an economic melt down! Now your job loss could have happened for multiple reasons- or actually in few cases- for no real reasons at all!– I mean large companies do have a qualified and experienced senior management and business risk advisors who are supposed to save the day for these companies for exactly the kind of scenarios that we are facing! So what were these enlightened ones’ doing as they were scouting for the proverbial “Iceberg event?” More surprising is the fact that their- risk mitigation strategy often starts with the reactive stance of suggesting job cuts- rather than having an ongoing preemptive and proactive stance of avoidance! – About this, I will write, some other time! Now that you kind of know, that you are not entirely to blame to what you are facing- let’s get started with the “dealing” stuff!

If you happen to be one of those unluckily-lucky fellows, who are under 30, the blue eyed resources for the corporations, armed with those enviable management and engineering certifications and as the norm is now- a-days goes- digitally certified- by everyone and anyone that can offer a certificate- well this is a the pivotal moment of your life and trust me you should embrace this as much as you can! No matter what sector you have been working- you took up the challenge- performed- if not excelled- at times surprises yourself and other s around- at times hit rock bottom- gone through the whole baptism of corporate world and just as you thought you were acing the game- well the playground is suddenly closed for you! So now you are angry, confused and in utter shock and disbelief- “Why me”, “What did I do to deserve this?”, “Why not the other person, why was I chosen over that one?”- As long as you remain stuck in these self-serving- defensive and consolatory state of mind- trust me- you will only find it more and more difficult to come to terms and focus on what you must essentially do- Stand up- Dust yourself- and Walk/Jog/Run/Sprint ahead yet again! This easier said than done – can be achieved by clinically dissecting what you have gone through and this is how you do it!

It has to start by understanding well- really well- like an external consultant would do to understand the business dynamics- what has really played out- there could be multiple scenarios based on the nature of business- supplier side issues- vendor payments- accrued debts, working capital issues- managing partner differences, ownership slug fest, failing quality of leadership, as long as these manifestations arise form the work arena- chances are there would have been signals- clear or subtle signals of the fact that- all is not well- and there will be a bump on the way- now the ability to predict the dimension of that bump- whether it will allow the organisation to pass over or will it wreck the momentum of the organisation and rip it apart- is something which comes only with experience- hence for the youngsters- this can be excused- but the plain fact remains that- part of the job loss problem- is because , as individuals we are connected to the task that we perform but often fail to scan the broader pictures around us that are constantly shifting and developing– Its like you are a pilot who is flying the plane- with all attention locked into the instrument panel- and missing the whole picture through the windscreen ahead! When people tend to pick these signals up- they leave and try to avoid getting caught up in the unnecessary corporate warfare which happens through methods! This, is essentially the first learning for your life- before you sign up for that next journey onboard another corporate vehicle- scan the environments around the ship that you wish to embark! Check for operational stability, check for essential fundamentals and check how the vehicle is driven- who has the controls and what does that mean for you as an Individual! You may have a great company with a bad team or a bad company with a great team; and the results through these two scenarios can be strikingly different and the outcome, needless to say would be miles apart! Anyone of these scenarios can make you a great hero or break you completely depending on what is your natural inclination to deal with- as in what you are great at- fixing people or fixing processes!

Once you have understood that there are contributing developments that lead to situations like a job loss- the next thing that you need to understand and figure out is, what is that you could have possibly done to effect a change- a different possibility?- did you do that?-was it possibly to impact a change through the position that you were at? If you have cleared this basic step of understanding that you did in fact give all you could have to the work at hand at the position that you were- than well I guess it is a classic case of having boarded a ship which had embarked on a journey to find icebergs and crash into one! So once you signed up- it really didn’t matter what you did or not, as with time- it was eventually going to break apart and sink- here what matters is or what could have mattered is- how close you have been to the lifeboats on the ship and how well you have understood the emergency evacuation drill! So, yes, it all boils down to having a plan for yourself- the fabled Plan B, which helps you navigate uncertainties of life- everything and anything- form the traffic jam in the morning to being able to find your livelihood back!

Finally the most important aspect,“Learning” what did the event/incident teach you, what did you learn- this is perhaps the most powerful tool and mindset to carry with us all through our lives- A learners mindset helps to develop patterns and decipher our environments more rapidly so that we are better prepared when shot hits us next time- because it will , that’s for sure- as long as humanity operates form cornerstones of greed and dominance!This learner’s mindset will help you clear the cobwebs in your mind- which try to climb and cloud your thinking with tons of self-pity and self-victimization for no real reason- unless you were the person who was in-charge and you screwed up the whole damn business! Even in that kind of extreme scenario caused by intelligence malfunction- a learners approach will do well, to ensure you stand back quick and don’t repeat the same mistake again so that you can recover and race ahead!

A job loss is a great thing to happen- because it presents to you unknown colors and hues of individuals, collective groups- called companies and the whole societal equation that goes around with it! You will see behavioral changes and attitudinal shifts among colleagues, mentors, peer groups, so-called- friends, you will know the power equations secret (the real power is always in the chair- not the person- when it is in the person- chairs don’t matter!– That’s the stuff that Corporate and Political Godfather’s are made of!). You will see how narratives about you change fast, before you and behind you! You will get support from unknown quarters and people whom you would have hardly counted upon, that odd client- whom you always discounted as petty, may come to your rescue with some great recommendations! You will see a lot of things happen around fast- it’s kind of graduating all over again in a short period of time! You understand the power of the contract that you signed up which allows/disallows you to do”xyz” for “abc” months post your severance!

Most importantly you will learn, “To value your Life” in a renewed context, perhaps more time for yourself, more time perhaps for your family an real friends! You will perhaps appreciate, there is no point running a race with no finish line! There is more to see, and experience by pausing and walking and just being around the wold that we have, because once you have exhausted a considerable time through corporate slavery– that time is gone and so are those many infinite opportunities to experience life which could have possibly created a completely different and better version of yourself! Perhaps this job loss, allows that ingenuity within you to arise,a waken and create an entrepreneur that the world has been waiting for! There can be multiple an many scenarios, what remains certain is – The job loss is not really a loss- if you see it from the space of having a learners mindset and if you convert this loss to your gain by connecting with people, things and places that really matter; Elements which will be by your side no mater what!

I leave you here, to reflect, introspect and see how even in a seemingly awkward situation (which largely is always painted with despair and grief), can one also find the seeds of the future, and by knowing the right ones’ to nurture,you can create the pathway to a future which provides better awareness and calibration through the experience digested through a learners mindset!

Ciao for now, will be back soon with another interesting article! N, yes, If you are really hit hard and finding it difficult to gather your bearings back, drop me a mail, will be glad to help you- without damaging our mutual sanity and without serving unwarranted optimism and hope!

The story about Change and Uncertainty.

~ PA ~ Leave a comment

Hello there! This article is not about the the “All will be ok” manual for your this life and next life, but what I want to share with you through this piece, is about reflecting on few aspects which you would know the best, simply because, no matter who says what, You and you alone are the master of your life and you get to chart the course of your life! So let’s move ahead!

Change is something that we all love (heart in heart) but as we are told, it’s on the way, we start with a certain about of rebellion! Consider this, we all know as kids, our parents asked us, requested us and whacked us on multiple issues whether, it was about brushing twice a day, saying our prayers, keeping the room neat and tidy, helping with domestic chores, you think about it- and each one of us has a story to relate to this aspect of our lives! As we look back to those incidents which could be anywhere from few years ago to maybe decades ago- we realize how foolish and futile was it to just say no – to brush our teeth twice, keep our rooms tidy etc. etc. So what is happening here, why is it that whether it be the boss in our office, or the homes that we come from, every time that something changes- why do we start with a freaking “NO”? Why is it this way?

Well, the answer lies in the most primitive part of our brain- a part of the brain which has been programmed through evolution to “Always keep doing what you have been doing”- simply because that has not killed or harmed you! That’s why you get the cold sweat each time you want to try a new sea food, or think about changing your job or experience that fear of being fired or simply the challenges with moving houses so on and so forth! The human mind (in it’s true and natural way) has been programmed to keep us healthy and safe- hence it works well with repetitive chores and functions, however with evolution and development- few of us have been able to adapt and overcome this strong primitive desire to stay anchored and have embraced the world of curiosity- this happens only when individuals experience a powerful trigger at vital points through their life- the triggers could be positive or negative- but what they do is propel your thinking to disregards the primitive, cautious approach to embrace a new more risk seeking and adventurous route- which when works- make people successful, innovative and leaders to a new aspect of life and when it doesn’t work- well not many come to know about it and soon you are coiled back to your own original lesser self doing what can be done effortlessly just to ensure you stay alive!

Change and Uncertainty, since ancient times have been the fundamental reasons for the advancement and destruction of human civilizations and I believe that this is perhaps a cycle as ancient as the planet itself! If you see deeper, the problem is not really with the Change or the Uncertainty- It has got more to do with what is being communicated about these aspects to the people- by those who they trust- which makes all the difference between accepting and embracing change or raking up a complete rebellious situation! The essence for helping Individuals to embrace change is about crafting and designing a powerful, yet simple communication which connects and directs them to act in a way which helps them internalize the oncoming change and makes it their second nature! Once this is done as change gets closer, it feels like their second skin and not something alien which they may get spooked by!

Uncertainty is like the older cousin of Change , because Uncertainty can get along Change or Change can bring along Uncertainty! Either ways they are never far away from each other! How one treats one of them goes a long way with what the other aspect is going to throw at the Individual! Consider this, You come to know, because of this CCP Virus, you are technically screwed up and have no clarity on your next pay check! Well there you have a forced change and uncertainty walking right through the front door towards you! Now what do you? Well you have a choice to make either you talk with Uncertainty and plan to deal with Change or you strike a conversation with Change and then try to figure out the extent of uncertainty and it’s nature! Either approach will help you take some meaningful action which will ensure that none of the other negative manifestations of Change and Uncertainty (like paranoia, anxiety, PTSD etc which can set into your mind and unleash havoc!).

The only way to deal with change and uncertainty is to embrace it, acknowledge it and accept it. It doesn’t get simpler than this! As an individual you need to come to the present time- be in the now- away from your dreamy past of I could, I would and staying away from your anxious future- which keep on rattling of things which commence with I will, I can etc.. you need ton be firmly anchored into the present moment to make any and all sense of what the coming Change and Uncertainty is trying to communicate to you! Once you have deciphered what the message is, than moving ahead into the next moment becomes a breeze and you will find that these very elements of Change and Uncertainty become your allies and help you propel into the future! The trick here is about understanding the coded message that Change brings along!

Change often communicates only one of the few things; It could be- a) Keep going- race ahead or slow down. b) Stop and Think or c) Take a detour fast or slow! It can never be anything else, and once you have figured this out- you probably also come to know why the onset of change is manifesting to begin with! Once this vital aspect is understood than embracing change and dealing with Uncertainty becomes fairly simple! Uncertainty by itself has got to with our own misplaced anticipations and expectations from unfolding events! Uncertainty is noting else but what our minds refuse to accept and it gets compounded when we simply refuse to apply ourselves and work towards confronting it (with the know- how that comes to us once change has been deciphered). Once we learn about the essence of Change, resolving Uncertainty becomes easier as we start to work in the direction that increases predictability of outcomes and clarity- this approach alone clear away the fog of uncertainty which otherwise can assume demonic proportions and create demons in our heads for no apparent reason!

I will leave you here and urge you to reflect and think what was your experience like, the last time when Change came knocking to your door with it’s cousin- Uncertainty! Did it make you or break you?

Ciao for now and will be back soon, until than take care and stay wise!

The experience paradox and flawed followership.

~ PA ~ Leave a comment

Through the last three months, wherever you are, your living rooms would have been flooded with “experts” and people having “experience” and being appointed as advisors, “expert committees” who would have pledged in one way or the other, about not worrying on anything and that they have control and will end this pandemic quick! The fact though remains that the virus is here to stay among us- not necessarily wanting to kill us- unless we have a screwed up immune system- which is because of what we do- what we eat and drink! So who are these “experts” what is all about the magic label of “Experience” and who are these people “followers” whose “followership” qualifies these idiots to lead and make a bad problem worse! Whether it’s a national view, about your immediate community or the work place that you go to, you would have either suffered or have had unwillingly contributed to aggravating problems rather than offering solutions; Thanks to these “experienced” people! Join me here as we try to understand why “experience is over-rated” and why “quality of follwership matters”!

The simplest of facts remains that, “experience” explained the ability to perform a similar or the same tasks over and over again and that made a lot of sense when you needed a shop floor worker to tighten up the screws of physically end up welding joints through a manufacturing process and still it does hold good when key skills are need to perform a task which is routine with utmost precision and accuracy. Surely enough you may want your heart surgeon to have experience because that person would have opened up and closed many beating hearts to ensure they keep beating afterwards too! But the moment you ask the heart surgeon to open up the brain and fix things up! Well, yes, you’ve got what I a m trying to say, you are asking that person to do something which that person has never done before! So you see all that accumulated experience becomes of zero value! Likewise if the welder knows how to work on a particular machine /component and tighten bolts for a particular product type- and now if that person was to move over to a new assembly line- his entire so called “experience” will be of little or no consequence as things change! What remains is competence and skill- A skilled worker or a surgeon- one will always remain- who they are- skilled and competent- but the accumulated experience does not help them solve something that they don’t know what to do with it! The current pandemic that the world is facing is getting aggravated by exactly this kind of disposition where all the governments of the world have assembled armies of “experienced” people who don’t have a f**king clue of what to do and how to deal with what they are trying to solve! – simply because this virus was manufactured either by man or nature just few months back to engage with the biochemistry and physiology of humans! It would have been roaming in the wild among animals for millions of years- who knows- but these changes and the impact is new and what is needed to tackle this is not “experience” but “intelligence” to study and work on solution pathways by studying the ongoing impact so that quick fixes are made available keeping in mind regional, geographical, demographical specificity of each nation and the regions within large nations!

This approach is the only hope that so called “experienced” people can bring to the table to ensure the world emerges from the shadows more rapidly rather than wasting time, money and resources to feed on their egos of misplaced experience which has no or little consequence simply because they have never experienced anything like this before and all their accumulated learnings are a big zero to this new challenge- what remains is the their skill and competence which needs to be supported by available intelligence to over come these situations- which I believe is a different problem of diminishing intelligence and also the fact that these “experienced folks” have never seen a problem like the one they are trying to solve with their limited past experience which has nothing to do with what they face!

This misplaced experience not only is detrimental in situations like of a global pandemic, but when these”experienced” geniuses walk the corporate world, they leave a trail of destruction like no one else and yes, fundamental reasons are almost always same- trying to solve a new age problem with an old age belief system and based on what they would have previously done; add to that the next layer of “flawed followership” which ends up becoming the final nail in the coffin for a corporate meltdown!

Firms hire- people with “experience” not realizing that the problem being faced is unique to the organisation and the circumstantial set around it- yes you can hire for people who show competence and skills to deal with complex situations but that is no way a guarantee for being able to fix the new problem at hand (it may be a recurring problem for the organization- but for the people walking in new – it will be a new problem and with time either they are able to fix it or end up growing avoidance strategies like everyone else around so that the problem stays and grows alongside their careers in the organisation! What’s the easiest way to know if this has manifested- watch out for the words- “This is how it is- this is how it will be!” How to go around this? Well only one way- Always hire for competence, skill and personality- These attributes are at the very foundation of an individual which will tell you whether a person that you want on your team is an all weather solution or a fair weather peacock!

But then why do people have so much of misplaced stress on “experience” well this has more to do with the “Followers” and importantly the “Quality of Followership”! Remember folks we get our urge of being followed and high of leading even as we evolved from being chimps into humans- but the quality of followership speaks a lot more about the Leader than the follower! If you want to ever decide whom you want to to work with- do check the followership for the person! In an ideal and highest form of Leadership- Leaders are meant to create more Leaders and not Followers (Refer- John C Maxwell), but given the short supply of common sense and reducing intelligence- even if Leader’s are able to get high quality followers, I will pleased enough! Look around you, whether it is your office, it’s your city council, your national politics- what do you see- you will see an unfailing pattern- Like attracts Like– That’s the universal law and holds good very much when it is about the quality of Followership! Say you have an intelligent leader- but obviously the followership will be more of intelligent people who are able to understand and contribute to the leader’s cause and actions- those who don’t understand a shit of what the Leader is saying will simply walk away- saying that the leader is an idiot! Well at times it may be true- when Leader’s camouflage their dumbness and call it as intelligence which is lapped up by an equally greater number of dumb followers- who also are believed into thinking that they are wise because they are following a wise leader!

This eternal strife between real and assumed intelligence and the quality of followership ends up serving societies with leaders who now have “experience” and become “experts” who are then entrusted with all our lives when we meet global challenges! Well I am certainly not suggesting that all are idiots, what I am saying here is- the quality of follwership and giving more importance to individual intelligence, competence and skills is much more valuable and meaningful if the world needs to find it’s way back not only from the pandemic but also from a growing economic disaster which will turn into a socio economic problems with law and order connotations in the coming weeks and months!

Experience only helps if you are going to go about doing the same thing again and again the same way as you have been doing it earlier! When contextual settings change- as life changes- what will help and what alone helps is – intelligence, skill and competence which are as intrinsic to every individual just as their blood group and it is all about doing what best they do with it that makes the difference between surviving and crashing during a meltdown event!

I will leave you with my thoughts here, time for a coffee and will be back soon with another piece, until then do think about what leader’s,experts and followership quality have you seen around you and what is that you want to change for the larger good, form this moment on!

The virus is not the problem.

~ PA ~ 3 Comments

Many a times, intellectual hallucination and unwarranted cerebral diarrhea leads to aggravating problems rather than solving them and when you try to use the method of applying “collective wisdom” of “empowered group of self proclaimed experts” who have not solved the current problem but something else earlier- we get served what we deserve- More Chaos! This short piece is about understanding how humanity has this unique ability to end up screwing up simple things and create complex problems which tend to become an altogether different problem from the original one! So join me in unraveling stupidity, dumbness and over-rated “specialists” who seem to have answers for all problems that get created while trying to solve the original problem, which remains unresolved!

When the coronavirus problem began, the least I was expecting was a scientific and rational response to meet the challenge and deal with it, but as I look back, what I realized is that more and more people (who are especially in-charge of devising strategies to deal with the situation) have been more dumb and stupid than what their so-called qualifications and experience suggested! Consider this to begin with- The fact that was established way early into this episode of the virus onslaught was that it is contagious and it spreads from people to people when they are in close proximity- within 2 meters of each other- great! so now we know what to avoid- than why the hell do we need to lock down cities, nations and ruin the whole economy of the nations? If there is scientific evidence on how the virus transmission occurs- the common-sense led approach would suggest- have protection, maintain the required distance- whether 2 metres or 20 metres and that’s about- Let the world be what it is! Why do you need to lock down- take way livelihoods- create economic anarchy and destroy a working society? Effective, sustained and persuasive communication in all possible languages and across mediums reinforcing the need of social distancing would have done the needful! Don’t believe me- well , your choice- so can you explain why even after the lock down has been enforced why in few countries the cases keep rising? Well, the answer is simple – Humanity is all about being social and if you ask people not to do something, they will end up doing exactly that- albeit in way that you can’t find out easily! Hence if the messaging would have started with the moral high ground of what one should “Do” rather than “Don’t Do”, things would have been better accepted and hence implementation would have been far more meaningful and so would have the been the results!

Now, if you were to ask the “Coronovirus” what it feels like today, after unleashing mayhem and wrecking the global economy, this is what the Virus would have told you, “You know what, I am simple virus- I hopped onto humans (accidentally or intentionally- you find out!) and found it fun to be here, anyways not many youngsters welcome me that well- so I hardly get noticed- but the oldies do hate me- hence they show their dislike to me by getting sick- and well- that is dangerous for me- because than even I can’t survive- if I they suffer so do I! I never wanted to be within humans any case- I was having fun in the animal kingdom for so many million years! I don’t know how I landed up here! Why is everyone blaming me for economic collapse, I am no banker- I a am a Virus- I may make people sick!,I have nothing to do with economics! You mishandle and misunderstand on how to treat me- how can you blame me for that?! I never asked you to shut down cities and lock everyone in their houses- If people manage their immune system well- by eating well and have personal hygiene- there is nothing that me or any of my cousins can do anything nasty with any of you!

A lot of the problems of the world that we are facing today even as we battle the pandemic is really not about the illness, neither it is about when the vaccine will be available or not, it is far more simpler and I have kept on saying this over and over again! Common-sense deficient decision making is not only ridiculous and foolish it is outright dangerous and fatal! Unfortunately the irony of our times is our so-called experts have all the answers for this pandemic- as if they got killed or survived the last one caused by this virus! The real sane experts on the other hand have been suggesting incremental steps to experiment and deduce in a calibrated manner on- the-go, so that we learn and know what works and what does not in a measured way, rather than creating the global melodrama of the Big bad Lock Down and as if once the Lock Down is lifted we will have the birds singing and spring will be back! This myopic, risk averse and dumb thinking by group of so-called experts has put such a severe strain on all other sections of society that nations will sooner or later feel the shortage of healthcare workers, law enforcement officers and all those who are involved to maintain sanity as fatigue would simple overwhelm them, because they are humans first and no Human being in the entire history of mankind has never won a battle with no definite deadline in sight! If and when societal fatigue sets in, it will rob societies off the very building blocks that define who they are and thereby make each step towards recovery even more harder and difficult, something that will even take time to convince people that everything is safe now! So you may ask me now- If the Virus is not the problem than what is the problem?, and people are dying- so the virus must be real?

Well sure, the virus is real and people are dying for sure- but what is that the people are dying off? Are they really dying only because of the Virus or is the Virus creating biochemical challenges within their bodies which have become fragile because of existing illnesses that is causing the deaths? What are the facts around this? what is the real picture?How many got treatment late? How many were misdiagnose? How many were accidentally killed during experimental treatment? We may know some answers and some we may never know! But this is where the crux of the matter is- Science says that there has to be evidence, predictability, repeatability for things to play out exactly the same way for same set of conditions- well does it work with a virus – the answer is yes and no- yes if the virus is the same and no if the virus – which is a living microbe- mutates! The Influenza virus- cousin of our Coronavirus visits most of us every year- in one form or the other, not all of us die, we struggle and recover- our struggle is proportional to our immune system’s response and wisdom of the healthcare providers! When one of these two factors break down- we have a problem which actually can put us at considerable risk and this is exactly what is being played out in case of the Coronavirus too!

The real problem is the way we are handling the problem- the real problem is “The Problem Definition”. If the Coronavirus has given all the scientific evidence of how that poor little things wants to move from one human to the other, we just need to avoid and break that path- the answer is social distancing- personal hygiene- that’s about it! Personal Hygiene is a private matter-one may say he has brushed his teeth and would not have been doing so for last whole week- you can’t help someone who has a psychopathic mind! Likewise social distancing, like I said earlier it has a lot to do with common-sense- why would you allow a stranger to stand close to you within 2 metres- why? I mean Virus or no Virus- why would you normally also be comfortable with having some stranger sneaking up so close to me, forget about that person coughing, sneezing or even breathing into you face? I mean why? If you say well, that never happens, you manage a high level of personal hygiene, you eat well, you don’t mix with strangers and random people- well than that’s great! so where’s the problem? You just blocked all entry points to the Virus! So what has the Heaven sent lock- down got to do with any of this? Why should you be penalized from taking a walk in the park, walking you dog, picking up your grocery, going for that long drive? Why?

When this pandemic shit is over in a few weeks from now, as the world sits back and thinks about it and as stories will be told to kids who are now under 10-12 year old- they will laugh their hearts out and say it on you face- How come were you grown ups so dumb? Why did you do what you did? Was it really needed? and trust me none of the “so-called” hyper anxious- doomsday centric- “specialist” will have an answer for the virus- well by that time it would have changed itself to be our friendly neighborhood virus which will be kept under check by popping a pill and not Locking ourselves down!

This current pandemic has more to do with the problem of mishandling a crisis and making a bad situation worse more than anything else! t’s a text book example of all that one should not do, during a crisis like this! When problem definitions fail, right questions are not asked and knee jerk- copy-cat solutions are adopted without understanding the contextual realities of life, we set ourselves to a bigger secondary disaster- which at times can outweigh the benefits, making the cure wore than the disease and leaving the original problem unresolved! History is replete with examples when great wars have been won and lost because the challenges were misread or misunderstood, political fortunes and businesses have been created and destroyed all because of incorrect assessment of the gravity of the contextual settings! The problem is not always the “problem”, the problem sometimes is the “way that a problem is perceived and defined” which ends up becoming a bigger disaster than the real challenge at hand! What could have been done, you may want to ask?

Well, simple and straight- social distancing, access to personal hygiene and keeping away risk groups from social arena! That’s about it, three steps implemented well, you have won more than half of the battle! No need for intrusive surveillance, lock downs, travel restrictions and unwarranted narratives! The real challenge with this overly simple solution is that “so called specialists” thrive on making a complex problem even more complicated to earn their brownie points and plain spoken truth gets discounted for unscientific gossip! Until this fixated fashion that “complex problems can only be solved by complex solutions” is not thrown away for good, humanity will keep on suffering from one or the other reason! Simplicity, Plain speak and Common-sense based approaches are the arch enemies of the “so called, know it all, specialists” and that is the real threat, more dangerous than the virus and these threats ensure humanity keeps getting hits by shit in one form or the other from time to time, just to have their inflated hollow egos well oiled!

I leave you with my thoughts here, grab a coffee, take a walk by yourself or walk your dog , eat well, stay fit and rest assured no matter what the “expert” says trust your common sense! Animals have survived with the virus for millions of years and humans have dealt with more nasty visitors coming from mother earth to us than the one we have now with us! So stay calm, and stay wise!

Ciao for now, will be back soon with another piece, until then keep that gray matter ticking and learn it well- Simplicity Works and that’s the way of nature!

Right questions matter over right answers!

~ PA ~ Leave a comment

Well, I have always believed that ; “Our understanding is limited by the perceptions that we build (within and around us) and at times these may resonate with the facts- that really are or at times the facts may seem to be what we seek them to be!” This piece is about that strange spooky place of being absolutely sure and yet getting lost in transit! This is about trying to understand, why Right questions are far more important and meaningful than always having the Right answer! So join me and let’s roll ahead!

As we grew up, we have always been asked to provide right answers to whatever questions we have been asked! Whether it was our teachers in schools, our parents, our friends, our colleagues or any other scenario that may come to your mind, It has always been about providing the right answer whenever people ask us something, whenever people wanted to get some detail or information from us, we have always been told that we are duty-bound to answer right and give the most accurate answer as possible! Well, this is perhaps yet another example of the conformity bias that modern societies live in and lead us like a big herd within! I won’t comment on this aspect further- because that’s not our focus for this piece! My focus rather starts at the other end of the question- yes, “How about teaching everyone around to start asking the right questions to begin with!” You know what once, you have asked the right question, you will always end up getting the right answer- almost always unless you working a diplomatic mission or are a high ranking official for your government! Let me simplify this for you!

Consider, our current global pandemic situation, what do you see? Well at the macro level, you will see few nations have fared better over the others, some of them have taken a more riskier route, perhaps more loss of lives than the economy, there would be others yet, who would have chosen to save lives over their economy- , few others would have walked the middle path and tried to strike a dynamic balance- between lives and economy, well nothing right and wrong here- just plain facts as you see them without any prejudice! So if you see different nations reacted to a common problem differently! Why would this happen? By logic, if you have same problem to be solved, there would be identical ways to address the same, if the end goal is the same (saving lives and livelihoods) isn’t it? So why the difference? Well the answer lies within this plain simple fact that, each of these nations asked a completely different question among their leadership teams, when the virus came visiting! There would be one set of nations who would have rushed to assess and manage the economic damage and decided to go ahead with a collateral damage in terms of human lives (liking it to a war like event) well, this is that group of nation, which would have possibly asked,“What do we save- we have to make a choice- Economy or Lives?” and the answer would have been displayed by the steps taken and the delays and timeliness of implementation of different aspects that go on with it! Likewise the nations that would have chosen Lives over their fragile economies would have acted accordingly! Next, there would have been yet a few other small group of nations, that would have asked, “How can I save most of Lives and Livelihoods both”? These nations would have landed up somewhere in the middle and stand a better chance of a rapid recovery from an economic sense compared to the other two! But these are the three basic and straightforward scenarios which work exceptionally well, especially when government’s don’t want to try too hard and experiment (which could end up being a full scale apocalypse and ends up bring the fall of their powers)! So if you see these nations asked the questions which were very normal, rational and practical- cool! Now see the real fun!

Yet, there are a few nations, which remained open for business as usual and even than the impact was not so severe to cause huge loss of either lives or businesses! So what is the question that these nations would have asked? Possibly their thinking would have moved ahead something like this! “What do I have to do, to ensure my nation remains on the growth/path that we have planned? What can be done so that irrespective of what’s unfolding, we can still be aligned to the national objectives of growth and wellness of the people?” The questions could also have been, “What is my nation, how likely are my citizens to be impacted because of who they are (age/ethnicity/ living standard/culture/access to healthcare systems/preparedness) and for how long and how bad?” There could be more such examples of refined thinking and questions which nations would have come up with, which in turn would have helped these set of nations to come up with radical strategies to meet the Virus challenge unlike the one-size-fits-all- Lock down model!

It is when questions asked by nations become more specific to the need of the nation and the societal requirements of the given nation, that countries have been able to devise and deploy a fail proof strategy which can work right form day 0 and ensure that even as the virus keeps coming in, the same event creates an exit path for the virus to be weeded out of the system with the same speed or more rapidly than it’s initial onset! What does this tell us, Well a simple fact, “The power of your questioning is more important and perhaps the only important thing that you ever require to ensure you get access to the most accurate solutions for the problems that you face! It is never about right answers, It is always and only about Right Questions! Always!

What works for nations, works for societies, city councils, offices, teams, and Individuals! The sharpness , wit and intelligence of the question to a perplexing problem will provide you a great answer/solution! If the quality of the questioning is average or mediocre, the resulting solutions too will reflect the same and as a result of it, you often find people, organizations and nations dealing with the same or similar problems again and again, the cosmetic aspected may change and alter/intensity may vary but the problem broadly remains the same and keep coming back with predictable accuracy! So how do we go about creating a sustainable difference? Well read on!

It all starts with changing the way we define a problem- the space where the problem is perceived- what is the problem – Is it the Virus or the Lack of immediate cure for it? Is it the large ageing population of your nation or is it the lack of trained healthcare professionals available to deal with the crisis?Likewise what is the business problem that you are facing? Is it that you have a great product for a wrong market or you are in a great market with a wrong product? Problem Definition in the truest essence is vital and fundamentally important to get ahead and reach some place to solve a crisis that’s fast coming your way! As your ability to develop accurate questioning picks up, you will find that answers that come your way are more simple, actionable and measurable in the context of time and value!

I will leave you here with your space so that you begin to start framing the right questions, which go on to provide you with even more meaningful and actionable solutions for a more wiser future!

Ciao for now and I will catch up soon with another article!

The HR pivot to the rescue.

~ PA ~ Leave a comment

If you are thinking this article will be about glorifying HR (Human Resources) and play down everything else that happens to be an essential part of the business, well you may be slightly disappointed, but if you want to know how and why people were, are and will always continue to be the core of all that we do as humanity; in that case, this piece is something that might just interest you! So let’s move ahead!

No matter how much few businesses want to keep shouting from the roof tops- automation, AI (Artificial Intelligence), Virtualization, autonomous technologies, well they can continue doing that, there is nothing wrong about it, but they seem to forget the fundamental aspect that even to build the frameworks that provide automation and allied technologies what is necessary is the human mind which is ingenious, innovative and relentless! All our future technologies will only be as good or bad as the thinking minds behind their development and yes, there have been instances when the envelope has been pushed to far and lead to disasters (read Boeing 737Max and Air France Flight AF447 disasters) where rushed-through technologies rapidly implemented and executed and puzzled human minds- leading to ambiguity when it was not needed with fatal consequences!

The key point that I am trying to make here is that human mind and people are the essence of every organisation and every business activity that we embark upon and in times like these when business are preparing to rebound, if there is any one thing that they should possibly focus on doing right,- It will be hinging their come back strategies and actions around the people space within their organisations and for that, they will need to deploy their strategies through the HR pivot! So let’s see what utilization of HR as a pivot can possibly look alike!

Whether you are an organization of 25 people or have 10,000, the urgency and necessity of developing a come-back strategy with people at the core of it, only grows in importance and relevance with the size of your business and people involved. Whether that size is measured in terms of market goodwill, product/ services range/ nature of business or the quality of people, each of these and many such attributes matter! I share with you few areas where the HR pivot can be deployed to bring about that much needed acceleration and doing away with unwanted business complexities which tend to develop around every come-back strategy. These complexities are at times genuine and unavoidable, but many a times are co created to defeat certain emerging scenarios by virtue of hidden narratives and insecurities arising from the people who are likely to be impacted by the developments!

While using HR as the pivot to come-back, here are a few basic approaches that come to my mind, you may like to add/delete a few depending on the specificity of the challenges that your business and people face!

My HR pivot choices:

“Business Enabler”

“People Empowerment”

“Visible Leadership”

“Communication Strategy”

“WE”

Business Enabler: When HR is used as an active pivot to enable business, it accelerates the come-back and fuels direction and purpose like nothing else! The given caveat here though is that the HR teams must know the business and be able to provide HR solutions and point of view which contextually help and empower business decisions, consider there is a requirement to have 50 more workers in the plant to boost production of safety gear- here if the HR is aligned to the business and has in-depth understanding- it will be able to understand the complete impact of hiring 50 people- if the business seems to be diminishing away in next 12-18 months and hence can possible avoid the hiring or provide a solution which meets the requirement in a more apt manner- say temporary staffing rather than a full time association- which will eventually wipe off the profitability coming form the project once the sales begin to fall off! The more aligned HR is to to businesses in terms of knowing the products/services, appreciating the market place factors and behaviors, the more equipped will it be to provide sane and wise advise to Business teams and ensure that no unwanted expenditure occurs and the whole circus of hiring and firing people can be avoided to begin with as much as possible! But as I said, Knowing the business is vital and as simple as this statement may see, this is as complicated as it gets and one of the primary reasons of failure for HR teams worldwide- when they don’t get the correct understanding of the business of their organization right!

People Empowerment: This is one of the foremost pivots that organisations who value their “people” tend to often use, the effectiveness of this however will be much dependent of the earlier pivot and how well the HR team understands and knows the business of the organisation! People empowerment also becomes less effective when the “people on the team are different” from the “people on the paper”! Many organisations deploy hiring strategies which are archaic and old school, quite a few hiring managers seldom show expertise on the technical side of the job for which an individual is being interviewed- one may argue that- you have a technical round for that and that team is best suited for evaluating those skills- well may be- but when it comes to articulation and the ability to communicate and discuss technical aspects of ones’ business with other people (which will be an ongoing process on the shop floor or the service floor) this blend of non-technical and technical skill and quality of engagement will be crucial to determine whether an individual will be successful or not and if yes, by what measure! This blend can only be understood by HR teams as they are supposed to be trained to read the non-technical aspects and when that is complimented by a thorough understanding of business and positional nuances it just makes the job that much easier and you know watch time that you did not miss a right talent and you have not hired a right person for a wrong job! Always remember there no wrong people, but jobs for which they get hired are either too much for them to manage to too little to challenge ! Apart from this, empowering people on an ongoing basis also becomes possible- once a fine understanding of people and the work is developed, in an instant a trained HR eye can spot who within the team is being under-utilized or over-utilized and how best there can be a rejig(minimizing and doing away from the whole effort of hiring from external sources- which you can read as additional costs- costs of time and money). Effectively done “people empowerment” works wonders and propels come-back strategies of organisations like nothing else!

Visible Leadership: Crisis or not visible leadership is crucial for driving resources forward and keeping everyone glued to a business goal or objective irrespective of ongoing distractions that an organization may be facing. The HR plays or rather can play a vital role here, for helping the organization decide who that face of leadership will be at what level. This statement may surprise you, but that is a fact, Leaders who become Leaders because pf the position that they hold, may not always be a great choice to communicate en mass with people to teams during times of crisis- because not only content of the communication matters, but it also matters from whom it is coming! Consider you have a unit leader who has risen through the ranks pushing behind a few senior members on account of individual performance, now if this person was to lecture the team on “collective responsibility” and need to work together, imagine how many of the team members would really be keen to take that kind of shit from that person! Hardly any! Well, that’s the point, depending on what is the problem type and what the crisis level is, the HR can guide organizations on who will communicate at what level- it may be the second- in- command of a team or a Supervisors or a Foreman with over three decades of experience- doesn’t matter, the only thing that matters is that there has to be Leadership which is visible and more importantly listened to- not only because of the opposition but also because who they are as perceived by the majority! which may or may not be the same person as leading that specific set of people! These visible leaders are always there within an organization and a trained eye can spot them and know when exactly to leverage their latent value for helping the organization race ahead!

Communication Strategy: As skewed it may seem, but a glued in and synced HR team also counsels organizations about the communication strategy that needs to be deployed, whether it is about asking people to work more, work less, asking them to take delayed wages, wage cuts or layoffs, whatever the communication, during a crisis, if any bit of this vital space gets into hand of someone who is amateur and not so sure of what has to be done with the content provided- expect heart- burn, legal issues and unwanted headaches and damage to the business brand as an employer! Organizations are managed by people (as yet at least) and as long as people are involved- people will come and go in all shapes and sizes of mental fitment! As I said in paragraph above, positional leadership is of little consequence if the ability to influence is lacking and authority gained by authenticity is limited! Hence a good communication strategy has to be not about the content of the message, but the Who, When and How of it and these can be answered by HR teams well enough once they are deeply synced into the business developments and unfolding scenarios of it! When crisis hits; fast and , clear action seeking or providing communication is of utmost importance!Sure enough organizations have PR teams to do this bit,if they tend to be disconnected from realities and are left finding more for literature in the content of a message rather than meaning, the whole purpose will be lost and the resulting ambiguity will do more harm than not having sent out a message!

WE: Perhaps this is the most important step wherein the HR can be a true and perhaps the only pivot that can unify diverse teams, process and people as required to ensure that localized and team level distractions are minimized as much as people and the larger and grater objectives of the firms are upheld and pursued after! An active, proactive and preemptive HR can appreciate the power of the “WE” pivot. This pivot which binds people and the organization in one thread is powerful to ensure that larger business objectives can be pursue and achieved seamlessly and other challenges can be overcome simultaneously on the way! For this pivot to work businesses need to empower their HR teams! This is needed so that the HR teams can lead people in a more dynamic way and are not kept restricted to their age old archaic spaces of HR Operations and allied functions! When HR is empowered enough to partner with business in an equal measure and lead the “WE” part there in nothing that will possibly block the way of an organization hell-bent to make a recovery and make a strong come-back with a definitive statement!

I will leave you here, perhaps you may want to add a few things, remove a few things and devise new ways to ensure that your businesses teams or HR teams or functional teams that you are part of play the role of being a pivot in a way they can to ensure that your businesses start to make that one much needed U turn to be aiming back to the growth finish line! Lastly no matter what your business is, how big or small your firm is, how simple or complex your business is, if there are people involved , you will rest assured need “people specialists”, for they know much better than anyone else on how to create value from latent energies that lie stored within each working soul in an organization! The HR pivot which is sharp and at work is a blessing that can make all the difference to establish your firm back to it’s cherished spot or make the firm struggle for quarters to come with no end in sight, dousing one fire after another as the business tries to come to grip with changing dynamic businesses environments!

Ciao for now, I leave you to think and reflect, add and delete and maybe you start working on the vital pivot that serves you right! I will back with another piece soon, until than have your Coffee!

Bouncing back and racing ahead.

~ PA ~ Leave a comment

Through this article, I share with you few basic, common-sense led plain speak approaches which may just help you that bit extra to bounce back and race ahead, whether it is about yourself or about the team that you lead or an organization that you are responsible for, or, in that rare case if you are leading a nation! So let’s see what these simple steps are all about and the kind of impact that they can create, when executed well! Before we move ahead, it will help to always remember that humankind is perhaps the most unpredictable species of all, and at times may end up doing quite the opposite what it’s mind will ask it to do, just to teach someone else a lesson, irrespective of what compounding damage that kind of reckless act may cause, and no where in the animal kingdom, will you ever find any other “social animal” displaying this kind of behavioral disposition, hence, this disclaimer to let you know,there are no easy slides to heaven and why no matter what anyone tells you; rational wisdom suggests that common-sense always holds the foundation to give one an ability to bounce back and keep surging ahead! So here we go…

Through my engagements and shared learnings over the years, there have been few broad and common approaches- which when mapped to individual specificity of a problem tend to provide a more meaningful way through , over or around the problem! Here are a few of them (and yes, these are not the only or holy grail of problems solving!, so keep adding to this what life has taught you and I am sure you will do exceedingly well, at times surprising yourself!)

Measure what matters

Find the “Why” of your discomfort

Be a Realist- Not an Optimist, nor a pessimist

Clarity of Thought and Communication

Plan for others around you as well

Keep milestones close and within view

Cultivate your common-sense

Be grateful and thankful

Keep what you must and discard all that you can

Measure what matters: We live in an era where we are bombarded with information 24×7 across touch points and irrespective whether we are interested or not! In this kind of an environment and the mad rush to stuff information down the throat of people regardless whether they have a discerning mind to understand, evaluate and conclude rationally with that information they are served is perhaps the most paradoxical problem of over indulgence after obesity (which is caused by overindulgence of food- most of the times!). Even in the current crisis that the world is facing, people are bombarded with statistics, number of total cases, deaths, new cases so on and so forth, what point is being missed out is real sensible data, what are the real active cases today? , what is the fatality percentage, what is the percentage of population infected from the total population and importantly what is the severity or potency of the infection! If people had focused on these parameters, over half of the 184 nations would have never gone ahead with the dumb lock down strategies that they initiated in the first place! Hence it matters and always it is only about measuring what matters and is relevant as we deal with problems  in the real essence of it!

Find the “Why” of your discomfort: If you have read “Start with the Why” by Simon Sinek, you probably know what I am suggesting, If you haven’t read that book, do yourself a favour and do read it! One of the most fundamental mistakes that people tend to get into is trying to solve a problem – thinking that “what they are solving is the problem”, truth actually can be far away from that and in few case the people happen to be the biggest problem, because of their limited intelligence and skewed perceptions of the world around them- which is nothing more then defence mechanism to either hang on to their dear job, career or a failing business, simply because they can’t imagine a life without their business cards! Unless you do not come up face to face with the singularity of your problem or challenge that you face and understand that all solutions and remedies begin by altering yourself from within as you try to set things straight, no matter what you say and do, you will end up wasting the valuable seconds of life coming back to the same problem over and over again – albeit with differing intensity but continuing with the broader flavor of distress will tend to remain the same! Once you have found the true “Why” rest assured that will give you enough bearing to keep moving in the direction which will remove you away from the senseless loop and give a sense of forward motion even as you untangle the mess of the problem at hand!

Be a Realist: Not an Optimist, nor a pessimist: As much as thinking negative, being hopeless, constantly nagging, cribbing and sulking is bad, dancing about and fiddling away meaninglessly as if everything is always great and you are experiencing heaven even as the world around you is turning into a hellish nightmare, can be far more damaging to a point where people start to actually doubt your mental construct and frame of mind- whether you are displaying psychopathic behaviors or have a complete hard disk failure!  The whole challenge with the “Stay Positive” movement around the world has been that few of the so called masters have ended up making it a big joke unto itself, I mean you may have an individual being diagnosed with terminal cancer and you want that person to stay positive? or a person in a terrible terrible financial mess and you want that person to believe that  all will be glad stay positive? Shouldn’t it rather be asking these people to first understand what the situation is then help them rationally evaluate what are the meaningful solutions that are available to them so that they can lead the time at  hand in the most productive manner so that their pain is comforted and there is a sense of achievement in the way the simply carry out their day to day chores or start ton re-build their financial credibility one day at a time? Certainly let’s not even bother to talk about the “nothing will be good ever- ultra-pessimistic way of thinking- that is painful even to write here forget about thinking that way! Having a true assessment of the situation in a given context (which comes from deciphering the “Why”) and mapping it to ones’ individual abilities and competencies is the only way to make the best of any situation that comes your way! Nothing more and nothing less! Staying real, pragmatic and exhibiting courage to confront and deal with the granular reality of the moment will alone help one move ahead and simplify ones’ ability to know the real challenge within the fog of ambiguity!

Clarity of Thought and Communication: This is of utmost important, especially when you are dealing with others and others are looking unto you for guidance and leadership in crisis, whether it is a small crack team that you manage for an assault as an officer, or whether you lead a team of 100 professionals which are working to meet team objectives- the sooner you can provide or rather continue to provide clear communication (which can only occur once you have ample  clarity of thought). This clarity has be at all levels, what is expected, what is being asked and what is been provided to have the tasks accomplished- this all can only be manifested when there in intrinsic clarity of thought about how the team is being led and what is the shoreline that has been earmarked to anchor the team – if required. When Leaders provide clarity at this level- the same is resonated down the line and that makes the jobs of the leaders a breeze and that sets up the team and the organisation for a fast recovery to everyone’s surprise! Importantly, the sensible and impactful communication pieces are Realistic and don’t share misplaced optimism and unwarranted pessimism! 

Plan for others around you as well: Very often when crisis hits, the first and natural response is to make oneself safe and have your immediate responsibilities (family) accounted for, likewise when it is a team that you lead, you are the leader for that unit of your’s and it only makes sense that you lead, guide and provide for you teams like you would for your family in the way and manner that is aligned to the organisation culture and ethics! No one is asking you to become a cult leader or go out of the way and pick up fights with senior members for your team, the point here is to be responsible and accountable so that even in worst case scenarios wherein you need to have a few members offloaded, that whole process remains dignified, so that if ever you need them back, they will be happy to oblige and join you back! This approach of being emphatic, sensitive, and accountable to every member of  ones’ team should be intertwined in the soul of the leader and that empowerment of the soul must be used to take calls and decisions which make sense and serve the larger good!

Keep milestones close and within view: Often people- leaders like to share milestones- what will happen in next one year, three years, five years, well good- nothing wrong with it, but real fact of life remains, that even if the leader remains (which by itself is a miracle- because people leave even at leaderships levels around 3-5 years) there will be new people in the team on an ongoing basis- and each time you have new people – if you were to make the same presentation, it will end up being routine for some and “wow” for few others! The only way to beat this type of  meaningful shit is, spell the broader strategy few times through the year, make it a decisive point and revisit that only when you need to and through the course of the journey have meaningful milestones which are more relevant, visible and actionable- perhaps having monthly or quarterly ones’ that keeps everyone updated, everyone feels involved and everyone gets a sense of forward motion! This will un-complicate whatever you try to pursue and keep enough cohesion to make things easier so that even when hurdles are met, the team knows what needs to be done to overcome them!

Cultivate your common-sense: Human mind works well as long as it is sharpened and that sharpness only comes alive and working when we are presented with compelling cornered spaces and challenges which have no routine parallel! This is where, trusting and following your common-sense, gut feeling becomes all the more important! You may have tons and tons of data and metrics to deduce and take scientific decisions, nothing wrong with that as long as you are choosing one robot over the other or one product range over the other, but the moment decision making starts to impact people without bringing in the human element in the framework, disaster can strike! Consider this, currently many firms are laying off, announcing wage cuts (as if doing a favour that you still have a job), but not releasing, where will they get that very talent back which would have been nurtured, trained and developed over a period of time to meet the organisations exacting requirements in coming times?, Sure people are aplenty and so is talent, but the time needed to retain and re-equip which will be dangerous lost opportunity (in the hands of a right competition can spell a disaster for the business) and can cause severe unpleasant business damage! Even more funny is what does the wage cut say? Does it suggest that an individual was paid more then  their real worth or does it say that ones’ worth has gone down or does it say that the hiring strategy was astray to allow that kind of omission to occur and pay someone what they were not worth of in the first place? What is the messaging that is being sent out? The only and only sure way of doing away with all this unwanted nonsense is cultivate common sense so that even rational decisions; when and as they are forced upon can be routed through the test of common sense and than action can be taken once these decisions stand the test of common sense! 

Be grateful and thankful: This simple exercise will work wonders for you as an individual or as leader of a team, be grateful for what you have- as you start the day, your mind, the resources that you have access to so that you can go ahead an weave the magic that you need to, playing your role and discharging your duties so that you keep creating the subtle difference which matters and keep the momentum going in the forward direction! Being thankful helps, it helps you to begin with so that you know what you could have achieved or not and what is that you are able to achieve or not with the people and resources around! Once you have reached this space of being grateful and thankful, and you begin to rub off this simple yet powerful thought within your team, you will see magic happen as the narrative will change from what is not there to what can be done with what is there!

Keep what you must and discard all that you can: If life is a walk, a marathon or a race, depending on how you see it, in any case, it will always make sense to reduce the baggage! De-Cluttering will help you individually and also as a leader! Knowing what to carry along, what helps and letting go off  things and people that harm and obstruct is the key element to ensure that you are able to bounce back fast and in time to make the most of an approaching wave which can propel you further ahead and give you that much needed early mover’s advantage as businesses race to be the first one’s to re-engage with their clients and customers!

I will leave you here, perhaps you want to add a few more elements, remove a few, the choice is your’s; for you alone know what is the contextual reality of your world and these are but beacons which can help you to glide along safely without running into mountain faces and odd weather, so that as you embark to your climb, you have all the power you need from the people on your team and the machine that you have! 

Ciao for now, will be back with another piece soon!

Moving forward through turbulence.

~ PA ~ Leave a comment

The world provides ample opportunities to learn and reflect; as long as we are ready for it! When humanity faces ambiguity, it has always relied on the founding bedrock of established and proven approaches to overcome the challenge at hand and then move ahead! This short article I bring forth a few of them – the easiest one perhaps and the most simple ones, which when practiced at an individual level are potent enough to see you through most of the turbulent weather that life may have in store for you and ensure that you stay on your flight path to the destination of your choice! So let’s race ahead!

Anchor your anxiety: Whether it is the pandemic that you are dealing with or it’s after effects, as we deal with problems large or small, one needs to remember to stay in control and one of the easiest way to achieve that is to “Anchor your anxiety”. Anchoring your anxiety comes an Individuals ability to clear the clutter and see through the smokescreen that the mind is presented with. It is only when this has been done, that one can see beyond the chaos, what really does exist and more often then not, the proverbial devil is nothing but a figment of an overthinking mind which has gone into a steroidal overdrive of imagination! Once you figure out the fact and clinically cut that away from the fiction created by your mind- you have done a great service unto yourself by anchoring  your anxieties- unfound fears of things not going your way, rather going a way which can be counter-productive to your desires! This is the crucial first step, if you want to remember that way and always begins when you start to wonder, “Why is this abc person or  pqr event or incident, bothering me so much, what is the real “why” behind the apparent reasons that are projected over to the mind.

Trust your Intuition: Your Intuition is your internal compass- this keeps  you in good shape and no matter what the weather seems to be across your windscreen, as you keep moving ahead, it keeps pace with you and plays the role of a much needed early warning mechanism. This further ensures that you always have an inbuilt and  working risk avoidance or risk mitigation system at hand to overcome the odd            bumps or incursions that tend to creep up into your path! These odd bumps or incursions can either come with a fair degree of warning or at times appear out of the blue! Either ways, if you have a working and tuned Intuition, that can do real wonders for you and ensure that you are able to overcome most of the times and continue to stay on course to your planned destination, may be with some unavoidable yet meaningful detours on the way!

Choose your route:  Experienced mariners and navigators have one thing in common, even if they rule two different realms of transport, they are experts when it comes to charting their course in their space! They know exactly when to cruise, when to slow down and when something is safe enough to take that risk or when it is wise to move around and take a longer path, if that ensures that they will reach the destination! Likewise when stuck by uncertainty and ambiguity, even though it may seem difficult and unclear at the beginning to chart a course or look ahead, once you start forcing your mind to seek direction from the clutter that it first seems to see, you will eventually start to get a sense of clarity and direction which will help chart the course which at some times could be as simple as what you decide to do tomorrow and at times can be a compelling detail about how you want to keep moving ahead.

Break the routine: The human brain is an amazing machine, yet it has it’s own lethargy, when it is presented with similar conditions over and over again and it tends to start assuming things and that can be dangerous– if you want to know what I am talking about- well just consider remembering these few things- how many lace-holes does your shoe have for the lace to pass through, or how many teeth do you think you have! Well the point that I want to make here is that, the brain gets easily bored with routine and then starts to play the game of assumption and these assumptions then start creating non existent demons, eventually leading to complete ignorance to real issues and not being able to dig deeper and see through what is being presented. A break from routine upsets the predictable pattern that the brain would have been tuned into and thereby helps it retain it’s optimum alertness levels as it normally should! This alert brain is vital as you strive to move around and over through turbulence!

Re-build yourself: As long as individuals stay invested in themselves, no matter how big the problem seems to be, they will always be able to find a way to overcome and keep going ahead! Re-building oneself is like carrying out that engine overhaul or that complete strip down maintenance of the building or your bungalow, where you remove all that is rusted, ain’t working and replace it with what you require moving ahead and what you possibly did not have as yet! Perhaps, new gadgets, tools equipment, areas so on and so forth, likewise when it comes to U, you will have to see what is holding you back and check what you can possibly do, to eliminate all that is working against you and holding you back and add up all that will help you! Certainly this is easier said then done and this has to be an ongoing exercise, irrespective how calm your journey appears to you at the moment! This re-building is all bout adding skills, wisdom, street smartness and components of perseverance in the new emerging contexts that you start to feel as you continue to move ahead.

Make your journey too a destination:Unknown to most if us, travel detours and turbulence are an opportunity to learn, practice and get familiar with something that we would have otherwise missed out. Having a mindset to explore every moment of the journey will do two things, firstly it will make every moment an unique destination unto itself and secondly the learning that comes to you through these moments will definitely come in handy as you keep navigating and charting the course of your life! Still unable to get this bit, well try and recall the last time you have  shared a chat or an idea with a stranger on your flight or on the train that you boarded, what kind of stories did you hear and what is the story that you shared;was that a learning and uplifting experience or was it counter productive. Like wise when mariners and aviators chart their course and when they do hit the rough odd patch, as they will some or the other time, they apply all their learnings to ensure they keep everyone safe and even as they come out of the odd space, they have yet learnt something new either about the problem or the way they handled it! This way the learning goes on and each of those moments becomes a captured moment- a destination unto itself!

Focus on what matters: Whether it is the theater of war or the scene at a fast paced workplace, with multiple things simultaneously developing and popping up with passing time, and the mind being fed with more and more information very second, the ability to take reasonable and rational decisions gets even more challenging and the only way to manage this and ensure that this clutter doesn’t fog your thinking is to stay focused on what really matters! You have to develop a dynamic approach to ensure that you receive the most critical and vital information that is relevant to the contextual moment of time that you are transiting, because one moment later that information in all probability will become redundant and you try to apply that content a bit earlier, chances are that a preemptive assumption may put you into a more grave situation and precipitate unthinkable complications for trying to rush through by assuming what is not there and what would have possibly never manifested! Timing is the essence here and staying focused on what really matters in the contextual moment of time is the key! Through your journey, you will be hit by an onslaught of information nuggets, some wise, some useless, your ability to judge and pick and choose at the right time will eventually determine the quality of your judgement and the resulting action will speak volumes of your success or missed chance in an equal measure!

Learn to “Let it go”: There will be times when you will have to simply let go of things, consider this, you are a pilot and flying into an airport and the weather near the destination airport has suddenly changed over the last 20 minutes and now there is no way that you can land- so what do you do- well nothing- but divert to your next secondary airport. Now in this case if you were to try to go against and execute a dangerous landing well, you would have landed with a certain degree of risk, but the cost of risk is too big to allow for someone to even try that! Many challenges and odd patches are similar that we face, whether it is the moment where you are supposed to speak up to you boss, your government or people in authority, what you need to understand is the singular fact that fighting battles and wars which have a pre-determined outcome is never a wise strategy!-Learning to choose and pick your battles is of utmost value and knowing when to Let off is even more valuable! The lesser the baggage you carry, lighter will be you journey moving ahead! 

Make your own lemonade: As the saying goes” When life gives you lemons, squeeze them and make your own lemonade” Your intrinsic ability to see a challenge clearly and knowing how to crush it completely to your advantage is of prime importance, fighting with the same problem over and over, eventually may make you fall in love with the problem and succumb to it- whatever that may be, but once you learn to deal with a challenge with intent, focus and a will to crush it completely once and for all, you will see how liberating that feeling is- when you know that you have possibly not only cleared away a threat permanently but also have created a strategy to deal with it if it ever resurfaces in the manner and the intensity with what it would have earlier fostered!

Believe: Believing in yourself perhaps is the one of the final things that i have on my list! The ability to have faith and self- belief is vital for one to be able to cover come challenges and turbulence and let me tell you this is not about misplaced optimism or a gung-ho macho approach, rather it is a deliberating and slow non glamorous approach which depends only and only on all the accumulated experience and wisdom that you would have gathered to make those critical decisions in a crisis which eventually ensures that you either live to narrate the story or go down in history with your final moments being constructed on the theories that come up based on circumstances! This belief within you must stay and remain- always- this is the only attribute which can either ensure you that you sustain and overcome the turbulence or loose out at the very end moment and end up vanquished even as success and victory was within your reach!

I leave you here, with these thoughts, for you to reflect and think what are the other things/ attributes that you can think of and which perhaps may be more relevant for you in the unique way that you approach world! As I said, this is not the “Know it all” and “Elixir of Success” this is merely a starting point to start getting collected and identify what are the aspects that help you and what are the things that harm you- so that the next time you hit that odd patch, you know exactly what to reply on, how much and what not to run after!

Ciao for now, will be back with another piece soon!

 

Leadership-Calibrated by Incompetence.

~ PA ~ 3 Comments

Whether you are in India and wondering what more worse is in store for you, or whether you are in the USA and have been through the process of social suffering and social mourning, irrespective of what your individual story is, right now, perhaps since World War II for the first time, Humanity is held at Uncertainty, which is nothing more or nothing less then the reflection of Incompetence of Leadership at the highest visible levels within the societal arrangements that we have adhered to as humans over the last 60 years, and perhaps this is the reason why the evolving changes will question and possibly topple existing rituals and arrangements in the months and years ahead- some may help and yet a few may harm! Join me as we try to make sense of the clutter and chaos and understand what the noise is all about within the moments of deafening silence that we get to hear every now and then! so here we go!

The current crisis – so called crisis (if you ask me) is a stark reflection about how something that could have been better managed was allowed to slip away and run free and unleash havoc in no less then 184 countries when the virus was at is peak! I am not going to use this article from the point of view of who did t, why and all of that political rhetoric, the focus here is, “Why did world leaders react the way they did” even as details (no matter how insignificant and ambiguous they would have been) began to emerge about the ferocity and damage potential that this virus was capable of.  A part of the answer lies in the fact that our world is an ecosystem of delicate and fine balances, like an orchestra all the different musicians and creative geniuses come together to play not one tune but their different tunes and just make it audible enough to know us who is out of syn and who is in the fold of the developments, the current episode has been so bad that it has turned a global orchestra into a big mess where every player has ended up not only playing their tune but also has ensured that the other one can’t play and hang on to their own tunes! This, I call “acoustic dissonance”! A space where no one is listening enough for anything specifically and whatever that is getting played is being accepted!

Leader’s decisions are understandably calibrated to the limitations of what they are asked to govern and manage. The problems start when they begin to govern and manage not from the mandate that has been provided to them or the positional power bestowed unto them but from a space to imitate and replicate what is being done elsewhere and when they start to find their answers in the same problems which are being resolved elsewhere; completely forgetting that the contextual setting of a same problem will have a differentiated impact based on the context of the other place and the specificity that it brings along with it! So  to begin with,why does this happen?

Unlike the golden age of emerging nation, new world and economic order that we have witnessed between 1950 until 1990s, the digital age has hastened everything and created blanket formulae for everything and everyone, whether it is a job that you need  or the vocation that you need to pursue, there are templated pathways to success and failures, and of course, when it comes to politics, there are dynasties and legacy handovers- but not all of them necessarily are mature or wise like their earlier generations! What all of this leads to, is a sum total of failing competencies across the social fabric, with citizen pressure low and misplaced with regards to their priorities, aspirational quality of governance, for life; the governing arrangements reciprocate by doing simply what is being just asked and aspired- and completely doing away with any visionary effort to preempt or proactively mitigate any foreseeable challenges- these aspects are then exposed as the next disaster strikes and then each element of this failing incompetent social fabric is rushing to help each other- something which could have been avoided in the first place!What’s worse as soon as the challenge is overcome, the social fabric falls back to the misplaced notion of comfort that all is well, until the next time bomb sets off, which in all probability is hidden in the current challenge and is already ticking off as this one is being managed! So now the question, can we do something about this?

Well the answer is a Yes and a No, the modern day social issues are unfortunately driven by individual greed and disease of wanting more and more with no end in sight, when this amplifies across society, it’s a hopeless situation which keeps repeating over an over again like a never ending spiral death dive unless there is a radical shift in the leadership model which is able to stall this dive and align the whole critical mass of the society for a greater and higher cause and purpose by leading from the front! This is where true leaders emerge and that’s why Leadership experts and Human Behavioral specialists  often say, True Leaders emerge from the Crisis even as Pseudo Leaders create the crisis in the forts place! This alone is the hope and promise which can pull failing societies and individuals from a never ending self defeating death spiral and align them to a higher purpose and direction for the larger good!

Leaving the larger governance issue here, if we see what happens within our work areas, it is no different; every organisation grows to the limits of the Incompetence that is displayed by their leaders and the limiting beliefs that come along with it! This is why you see the churn that you see when individuals decide not to work with Mr. A , B or C or for a Company X, Y , Z- this has largely to do with this simple underlying fact, which gets camouflaged and distorted in the disguise of team meetings, restructuring, formation and disbanding of SBUs so on and so forth! Another quick way to see if you are facing the Incompetence challenge at the work place, just make a note of hoe many meetings you are part of and what real world difference have those done to you as and Individual or your team or the client (who actually pays for your in-office entertainment sessions!). The moment you do this, your next decision will be either to chart a course for your growth within the firm because things are still manageable and repairable or you will get busy planning your exit strategies! Most of the organisations suffer not because the people are ineffective, it is largely because the direction and quality of leadership is severely compromised which simply doesn’t allow people to either contribute enough or has them disarrayed in all  other directions then what they should be focusing upon, thanks to the element of Self-Obsessed- Self-Driven – Megalomaniac style functioning! So how does an individual navigate around this and stay safe from being drawn into this trap of Incompetence?

The simple approach to avoid Incompetence traps comprises of really basic stuff! Firstly you may like to start by saying “No” to that undue promotion, designation, money, incentive which, heart in heart you know is not right and not worth what you are! Well yes, this seems idealistic, but that kind of introspection and being brutally honest with oneself is the foundation to ensure you don’t get entrapped into the world of Incompetence! Importantly to execute this strategy you need to have a design for your life and value system in place which provides you beacons and alarm systems to ensure you stay ion track and calibrate your growth, progress and monetary success by staying away form incompetence traps all along! Next what you can do is remain “Authentic” no matter what the compulsion and temptation, don’t disguise to what and who you are intrinsically not, if you cant tolerate dumb people, ensure you study the collective IQ of the team that you are supposed to work with or lead, rather then ending up with increased anxiety and hypertension, this first step can ensure a lot of unwanted explanation and white noise in your life is taken away in the first instance! Lastly learn to create clear protocols and keep you expectations right! If you want to travel faster then Mach 2 you need to be on a fighter plane and not on a commercial airliner, so be sure you are using the right framework and contextual settings which allow you to get what you expect as long as you continue to provide the inputs that are required to receive your expectations! This list is not exhaustive and there can be more and more nuggets of wisdom and plain speak that can be added and created to suit individual personalities and contextual settings and that is the most important aspect of life, since we are all unique individuals, could be similar in a few ways perhaps but necessarily unique, each of us requires a unique solutions to a seemingly similar problem because the contextual settings are always going to be different and that is the key to steer clear of Incompetence around us!

I will leave you here, allowing you to think and reflect on your share of experiences with incompetence and what you could or did do to either help it or stop it and whether you are zoned out or zoned in within the entrapment of Leadership that is Incompetent!

Ciao for now, will be back soon with another piece, Do keep writing to us on topics that you want to learn and share and do let us know if you or your organisation needs assistance to mitigate your Leadership crisis! 

 

 

 

 

Staying relevant by being future ready.

~ PA ~ Leave a comment

It’s a breezy Saturday, and what better time to unwind and start plotting your bounce-back strategy- the world has been closed for a long time and now it has no other option but to open up and be prepared to face the collateral damage for opening up, because closing up will be far more grave and disastrous by many aspects! But wait, what do you think the world is opening up to? On one hand we have reports of lay-offs, job losses and uncertainties across almost every major sector as I type; across the continents so what is it that you want to get ready for? Where are you heading for a all dressed up when no one is throwing a party in the town! Well this piece is about doing a quick take of what our ecosystems will begin to look like as we start to gather ourselves as individuals and societies and workplaces start to revive and more importantly what is that Individuals must do ( at least what I would suggest) to ensure that the next time this kind of shot comes back paying a visit- you have a better and sane strategy to deal with it rather then staying locked in and in all likely hood getting killed by anxiety and uncertainty (by aggravating your other health problems) then the actual pandemic itself! So let’s roll…..

Whether this pandemic was an accident or an intentional act, we will know for sure in the coming few months from now (which will offset another round of chaos irrespective which way the finding goes); what is important to reflect upon is the fact that across the world- most of the large economies were already feeling intense financial pressures for the last 7-9 months- for varying reasons from regional to global socio-economic equations- the point to note here then is that a financial meltdown was imminent, the pandemic played the role of a catalyst to accelerate the downfall and make it more intense and deep through all the countries that it managed to sneak into! As I did mention in one of my previous articles, when the Art of Distraction is at work- everyone of us has been caught up seeing the stocks fall, the prices go down, jobs being lost- but what we fail to notice (thanks to the directed and opinionated media presence all over the world) is while stocks fell, someone picked the sell off, as people got sick, few companies were already in the race to provide medications- as if they knew it was coming! Well, life has one common thread across irrespective who you are and where you are- that thread is- There is always more then what meets the eye- and well I will leave this contextual build for the article right here- because this is the point where the most pressing question now needs to be answered – What next!- What can an Individual expect and what should an Individual do to remain relevant and future safe in an equally uncertain world that we all are heading into for a few years at least! So let’s unravel the simple solutions to this seemingly complex problem!

Let’s explore a few techniques that as an Individual anyone can and should practice to stay relevant and future proof, no this is not The List, these are few which through my engagement with youngsters and observations, I felt were the most defining and important ones to ensure that Individuals are able to keep riding over the turbulent waves that times ahead will keep sending across to them over and over again like it has been happening for the previous generations as well, the only real challenge being, in the connected world you really don’t know who sneezes and who catches cold that fast!

Stay Authentic: Even as the world media and everyone around you always seems to go ga-ga over “THE PEOPLE” to look up to syndrome- well let me tell you what, they are not telling the world what shit they have been through and what rules were bent or broken to become who they are! Allow fascination to be what it should be uplifting at the most and inspirational at the least and leave it at that! We are around 7.5 Billion across the world and if even Twins are different psychologically , there must be a good reason why nature would have wanted to us to evolve the way we did by retaining a strong sense of individuality read authenticity which is  deep rooted to the concept of The INDIVIDUAL SELF! and reflects inwards like a eternal internal reflection! Being Authentic begins with A refined sense of awareness about oneself and everything and everyone around you. It also involves the ability to be assertive about Who You are and wanting to be Who You are irrespective of the social confirmation biases and all the pressures and temptations of the modern world! Easier said then done- sure it is – but this is the first and foundational step to keep yourself relevant always and for all times ahead!

Define your unique skill: This has to be better then I can make cup cakes or I can sing or I can drive, This has to sound like, I am that Ace Pilot that you always wanted to fly with, or that Surgeon you can trust for your open heart surgery or that scientists you can count on to decipher scientific jargon and provide solutions to perplexing problems, that teacher who inspires and motivates that co-worker who creates a legacy of either a process or work or  technical know-how that becomes the gold standard for doing what people do! This is the second step, once you have learnt to be authentic about yourself, this will come naturally to you effortlessly , because once you have known who are, you will make no mistake in deciphering What you can set out for! You may also want to access my other article on this subject here.

Define Success: As trivial as it may seem, but this is the key to ensure that you sustain your journey and efforts and don’t get burned out or blown away because of exhaustion, not knowing when to stop or falling into the never ending trap of human greed which comes in coveralls of almost anything that you can think of- Being the Best, being The biggest, being the largest, being the xyz… well don’t confuse this with being or not being ambitious- I mean once you know who you are and what you are the you ought to know what is that you can achieve hence these statements of “Being xyz in front of the world” simply don’t hold a chance to come back haunting to you and distracting you into another level of complication! Knowing what success implies to you as an individual will only come through once you have completed the first two steps of knowing yourself and what your intrinsic skill is!

Chart your Course: To reach the success that you have defined needless, to say you will have to plan the road trip and chart a course, importantly because this is about “you” You alone will be able to select and select options through trials and error for there will simply not be an template that will fit your requirement as long as your definition of your authenticity, skills and success are unique! We all may be similar in terms of abilities as human beings on the broader subset of things, however when it comes to deploying ingenuity and innovation, that is where the great differentiation happens and this alone is the ever dynamic action point that keeps you either on track to your definitions or steers you away from your pursuits when your thinking mind starts to waver in face of worldly compulsions and confirmation biases! This stage happens to be the real test of time and for someone to walk through this path and keep walking on this path it is a constant battle of choosing and letting go of opportunities that life presents every moment- those which resonate with you and help you stay on course will blend in perfectly and those that don’t help you will (if acquired) start to create dissonance and lead to a drag even as you strive to keep the forward momentum! Knowing when to rest, when to divert, when to halt (for the moment- practice the pause!) and when to race ahead are all the secrets and skills that need to be learnt and applied on the go- how well they blend in or not makes your journey then either smooth or that bit turbulent!

Be a niche: Whatever you may want to choose, finally this is the mantra that you need to know well, you will have to create a niche – an unique place for being who you are by doing what you choose to do, like I said in the beginning, you may want to be that Ace Pilot or that Brave officer- The adjectives used here are intentional for they define the pursuit of the niche that you would have gone for and this makes you simply indispensable and in fact as time progresses this value goes on increasing evermore for the simple reason that this niche that you choose to hold becomes a perfected and mastered art form- which can be possibly copied and replicated but never will anyone else be able to master it to perfection and execute it precisely like you can and these two are the unfailing hallmarks of enduring success no matter what is the niche that you choose to build for yourself!

Well I will leave it here for you to perhaps add a few more foundation attributes to carve your future ready better version, given the limitation of a blog, I will put a stop to my thoughts here for now! No matter what you add to the list and how you decide to follow and carve out your pursuits, the golden success for Life’s pursuits is , “Always keep things simple, the moment you see complexity growing- you know at once this is a trap wherein a lot of people are trying to drive home a point by representing something that is not needed and keeping away what is much needed! Well, keep thinking around this and I will be back soon with another article!

Ciao for now, stay safe and stay connected!

The UV(Unique Value) challenge ahead.

~ PA ~ 3 Comments

As work places the world over begin to come back to life and kick start the much awaited and needed meaningful life cycle for each one of us-few things would have changed already or will rapidly transform in the first 90 days, as operations begin to gather speed, this piece is about exploring on such facet and what to expect and how to manage what is likely to come your way! So let’s roll ahead…

Before we try to ponder on how things may impact us going ahead, it will make a lot good to understand , what really happened as activities were halted globally in a planned/less planned or unplanned way!Since we are dealing with only facet of the human aspect we will try to limit our observations around that one central piece and move ahead.

Humans by and large end up either ending up in the space of being employment generators or employment receivers and then we have the small segment of businesses consultants/ Individuals who are both generators and receivers unto themselves. As activities came to a halt, multiple things would have dawned at all levels! In some cases the real face of human value systems/ belief systems and Individual priorities would have far superseded the collective cause of managing a workforce or a team at a small office or vice-versa. This break in continuity, at one end would have manifested through massive layoffs/ unemployment that has been written all across the world; Ever since this unplanned halt in routine came into the picture! So what has happened here- Well one  may argue that the business viability was cut short and since there were no mechanisms to cushion the offset of losses (which seem to be astronomical) there was no other way but to close the shutters and let go off people– well ok- hold this thought for a minute and we will address that later as we move ahead.

Another scenario that too has played around the world has been the overarching concept of “We are in this Together” (Even as I hate this thought -as much as I can because it simply defies any rationale sense!). In this space, people have not been impacted that bad, governments, agencies, employers and everyone that you can think of, have come ahead and collaborated to ensure that people aren’t left to the elements and are being ensured that they have a wage and a lifestyle that they can still as yet hang out to- albeit by a slender thread and as soon as things are better, the turnaround will be rapid and directed! Well this scenario for obvious reasons seems to be the best way ahead- why not- it talks about higher societal virtues , duty of care and for ensuring everyone has indeed, had a fair chance to fight this time through and move ahead. Now that we have seen both extremes of the spectrum above, let’s amylase what people are actually doing in this time that has been available to them!

People being who they are would have used this time available for themselves either to waste it and let it rot as usually they do while being busy to slog like slave for making someone else rich or they would have put it to some good use or wise use depending upon the cognitive abilities, opportunities and the immediate flexibility of the societies in which they thrive! Broadly speaking we have two sets of people around the world right now in a lock down/isolation whatever you want to call that- The firsts set is working as diligently they normally would have – striving to balance the challenges of working from wherever they are in whatever conditions they are and making a point to see how best they can add value and keep contributing in their way to ensure the business that are working with or for remains afloat as much as possible! The second set has basically turned this whole episode into a endless meaninglessness vacation which doesn’t seem to end (Unlike the hotel property- you don’t have a pre-set check out date) so these folks who believe in the maxim- “Anyways everything is going to get tougher so while we have this time, why not binge and indulge into personal indulgences and give a damn to what tomorrow ushers in!”. Finally we  have a smaller segment of interesting people (irrespective whether they are the employers/employees or consultants/Individual businesses) who have used this time to realign their life priorities/ work definitions/aspirations/belief systems even as they have continued to work and contribute to what they have been doing! Knowing the facts about where the world is rocking around for now, now you may want to know how all of this will get played out as things begin to open up! Well let’s read on and remember the previous line for that has a big secret within it!

As the world comes out of the shadows, thanks to automation (AI) and some good serving of Common-Sense there will be rapid and quick realignment of businesses and individuals- Those who have been toiling through this phase will come up with fast decisions translating into large scale visible actions, whether it is reallocation of staff to other facilities of a large conglomerate, whether it is about training, re-training,  or whether it is about adding anew product and rolling it off within weeks, you think of a scenarios and probably you will see an example playing out- especially where the businessmen and the employees have been working through this tough phase diligently one day at a time and have had a road map for the future irrespective of testing times and uncertainties! These in some cases will also lead to decent amounts of lay-offs but what will be unique to this phase is the fact that Quality of the people getting laid-off will have a story to tell. In all probability this will have many people from the second set who were on that un-ending vacation and didn’t care for the world- well, as the law of reciprocal karma; the world will also care less for them  and that’s what will get played out in the end!

The rare collection of individuals  (whether employers/employees/consultants) who would have spent this time for thorough introspection and realignment of themselves to their cause using the Unique Value that they intrinsically hold; will be the eventual trail blazers and will play a vital role in setting up the next benchmarks of quality and process development across businesses! It will be this small segment which would have analysed and seen how each other member on the team has been functioning/ not functioning where the disconnects have been and where the strengths are and what can be corrected and what must be weeded out immediately to safeguard the business! This may look like a simple task that any manager would have anyways done- but what is different here is that for the first time perhaps in a long long time- there is no space for personal biases for being played out through those intense team meetings and “one on ones” within the confines of office meeting rooms -because whether teams and individuals have worked or not would have been captured through  a documented trail of emails, messages from collaborators and clients alike which are more telling and in-the- face to sum up quite a lot then any findings from over a 100 internal meetings  that one would have participated in! It is also in this segment that one will also see many wise people alter the course of their calling to something different, bigger and better then what they have been currently doing and this mutual separation from the routine will enable to open up new vistas and opportunities from human thinking, innovation and commerce to be built around that space!

So what is that will create that differentiation which will make or break an opportunity for an Individual? Well the answer is UV – The Unique Value that Individuals would have been able to demonstrate as they worked through challenging times and ensured that their tasks and jobs are delivered as they had been promised and the objectives were realized in the face of extraordinary challenges! It will be these UV’s when applied by businesses, teams and Individuals alike that newer avenues with far greater depth, clarity and purpose will begin to emerge from existing businesses to provide an opportunity to build new systems and businesses! 

These UV’s, will enable organisations become healthier by being leaner, directed focused and purpose driven, knowing well now that they do really have a duty of car, hence instead of boasting about an employee strength of 1000, organisations will change the narrative to a family strength of 100 which would imply an employees strength of 250! Likewise Individuals who would have found their zen by being flexible would possibly want it to stay that way so that their creative outcomes remain unique and well appreciated- this then would also work in favor of the businesses!

So, before I sign off, think well for the remaining “ME” time that you have at hand and be honest in knowing what you are doing with that- because your future will depend on the singular pivot of what you have done with this “ME’ time and what you learnt during this period!

I will leave you here for now, grab a drink and think and reflect so that you can face tomorrow all suited up, one you have realized the Unique Value that you have within and what you to offer as a giver and receiver!

Ciao for now, will be back soon with another piece!

Dealing with (Mis)Information Warfare.

~ PA ~ 1 Comment

Never before has it been more important to check- cross check and re-check everything that gets played on to the television set, the channels that you subscribe to, the search results that come to serve you and not to mention the endless, forwards, messages and what have you! This piece is about trying to make some sense of the information or rather misinformation warfare in which we get drawn day in and day out at times knowingly and other times unknowingly when we tend to forward that last message on whatsapp without bothering to check if the content made any sense to begin with! So let’s try and unravel what really is going on here!

The later part of the last century, was rightly known as the Information Age- If one had the right information at the right time it gave the person/ business or the government of the day phenomenal advantage to lead and race ahead no matter what the subject would have been- whether it was about path breaking research, or best practices adopted over factory floors, or it was about business or governance strategies- You name it and you will find that the last 50 years has always been about “The Best way” of doing things, “getting things done”, “being the best”, individually or collectively by harnessing the power of Information. Till this point it was a linear fight for supremacy – Whoever had the right information at the right time would be the winner, but with technology and the dawn of the digital age- information became available  at amazing speeds simultaneously across the world and there was never a question of any lag or delay and then it started to boil down to who had the first movers advantage, who got ahead first, how fast and what tools and resources were made available for them to make that rapid progress. Well even this was fair, considering you give the whole world community the same information at the same time and then it boils down to whoever has the maximum matter and money to spend and build on an idea! The real drama unfolds now, once people saw that information based challenges are becoming accessible and rapid progress is possible and the concept of  dominance on sectors/ ideas and approaches to lives problems is beginning to get into the shredders, the real game got started – the game of information dominance through spread of misinformation! This is how we have, according to me ushered in the age of misinformation- The age of Information Warfare- A testimony to Human Dominance and never ending Greed for power (all types) and Opulence!

This age of Information warfare thrives on spreading information which makes sense, no sense and cryptic sense- this is done intentionally to divert, distract and keep competitors and people observing you loose their way and get entangled into a information mess in which they remain entangled and by the time they do come out of it- you would have probably achieved your objectives and then it really doesn’t matter whether they have access to the earlier original content or not- because that has become contextually irrelevant!

This new warfare front made possible thanks to the digital breakthroughs that we have collectively been able to make as humanity has proven far dangerous then any nuclear weapons and weapons of mass destruction! The misinformation business is responsible for almost everything that you see around- on the day to day basis- you would have come across commercials (with the small * of terms and conditions – which is next to invisible) claiming and suggesting things which are out rightly stupid, dangerous and rarely at time fatal- but as they say- the small little invisible * offers protection and the the petitions are always urged to use their collection and individual wisdom-which by itself is a challenge as that is a fast depleting asset! When things do get ugly as usually they do- you will generally have vested interest groups within nations/ communities and across nations who can collectively get into the role of spreading information in a calibrated,weighed manner to do a sinister loop and complete it’s objectives by unleashing public unrest/ strikes/ law and order situations and by the time this is all done the originator and the communication and the real essence behind the malafide act is all but cluttered into an ambiguity of trails, reports and reasons- which often heads no where and then the world is ready for another episode all over again! History is replete with examples when things have become really bad and this ability to spread directed misinformation has at times won wars at the right side of the battle and at times has ended up doing more damage to society at large! So when we know Mis-Information is as deadly as it gets to be- why do we thrive and allow it to propagate- why does it even get a hold?

The answers lie in the fabric of humanity itself- Human societies have long been far away from idealistic settings- there is a rampant inequality within societies, within different segments of a society or even within communities and not to forget the inequalities among nations and blocks of nations! Inequality that transcends all metrics normally considered for determining what should be the definition of Equality!  Inequality manifests in different ways, it could be the inequality between the rich and poor (monetary inequality), inequality of opportunities, inequality of liberty and so on and so fort. The most important trigger comes from the Inequality of opportunity for World Dominance through governance and business. This is by far the most dangerous and the most sinister of all the different malaise of modern societies and has caused more harm then good to each and everyone of us! You may be thinking this has to do with only the intelligence community and the governments- no – this has everything to do with each one of us- as misinformation gets fed into minds which are not that good at checking facts from fiction- the results and consequences often turn deadly and dangerous! So now we know that there is a problem- how do we deal with it! Well read on…

“Practice the Pause” a technique told by many management teachers, the next time you get a piece of information and decide to do anything- absolutely anything with it- think what it is- check from where it is coning- think what is is asking you to do and think about the impact that you may individual end up creating by virtue of who you are- and whether that is needed or not! There will be times when the best thing to do would be nothing! There will be yet another times when you may have to ignore/delete the message and then there will be some other times still when you need to flag the message and the content off to relevant people in time so that disasters are avoided well in time! The challenge though remains to perform any of these actions, first and foremost you must have a thinking mind – irrespective of how intelligent you are or not- doesn’t matter-what does matter is whether you have the ability to sieve through the content and weigh it against common-sense, science and facts of the world! One more golden rule is what doesn’t serve the best and larger good of humanity doesn’t need to be there- If any message that you are to pass on – irrespective of what the source and whatever it is- If it doesn’t help anyone and ends up having more anxiety and anguish to even person then that message is not worth it- might as well bury it as soon as it reaches you!

We live in an age where access to information is a sure ticket to success and hence the converse also hold true- access to misinformation can spell untold misery and chaos at times damaging individuals and at times communities and nations as a whole! The certain way to move around this in-your-face- covert enemy of mis-information is to develop filters through wisdom and knowledge and apply ample common sense to all that you receive- without the screen of prejudice and develop a way to weight the content of information in its totality and then take a call whether it serves or deserves its existence! This kind of mindful approach to content when repeated over and over again will ensure the damages caused by misinformation campaigns world over is as minimal as possible!

I will leave you here with these thought, grab your cup, check your whatsapp messages and think well before you forward the next message! Think- Is it really worth It- Does it add value to the receiver or to you as a sender of the message! If it does go ahead, if it doesn’t delete that crap!

Ciao for now, will catch up soon with another article!

 

Stretched to the breaking point.

~ PA ~ Leave a comment

As kids we have always played around with elastic materials in whatever form and shape we may have got them and for whatever different school and college projects that we would have needed them for- and certainly a we start to work to tie up loose papers and materials lying around our work desks and places which required to be clutter free! This article is about having a quick sneak peek into what is so fascinating about “the stretch” and when does too much become too much and what does it look like at the point just away from the snap! I am sure we can together learn a lot and apply to ourselves from the humbles elastic materials that lie strewn across our homes and offices- although lifeless, full and complete of life lessons! So let’s roll on…

The humble rubber band- the lifeline of many modern day households has a unique and enviable place in our day to day lives! What makes the rubber band special is not it’s ability to stretch but rather being able to surprise us from time to time by stretching when we think it can’t stretch any further and snapping away when it could have easily done it’s job! Well, what’s actually happening here is related to the quality of elasticity, the quality of the material and the number of times it has been used over and over again. Any physicists will tell you, for that matter even our high school grade physics lesson can explain you on this front- When the material being used is moderately fresh/ new the ability to remain elastic often is fantastic and it is these new/ infrequently used rubber bands that go on to help us with our most difficult tasks of tying up and looping up things, similarly as they get used and used- material fatigue sets in and the rubber/polymer molecules are no longer able to go back to their original state as much as they were going earlier and that further impacts that their ability to flex further and demonstrate strength- which results into those untimely snaps to our utter disappointment! So what’s the parallel here to our lives? Well don’t you see- the words were all over written earlier and yes, you too would have either used them or these were used to describe your attributes! 

Human mind is pretty much like an elastomer- elastic polymer- we can flex our minds as we require and this ability to flex makes us who we are- social beings.The flexing human mind has been the foundation on which societies and social order has got built and developed over the years and through the centuries! However,like the rubber band, our mind too has its own limitations with regards to it’s intrinsic ability to flex and regain shape and construct- read shape as in the  continuing ability to display intelligence and wisdom. Minds which show a formidable dexterity to seemingly keep on flexing irrespective of the age of a person are a true miracle. Normally ability to flex- displaying how much potential one may have to undertake risks and explore the new limits of humanity will diminishing with age – As age progresses the natural systems will ensure that flexing gets controlled and people become naturally risk averse- this is a hardwired switch through our evolution which was meant to keep us safe from formidable dangers of the bygone eras. But there are these isolated and few sparsely strewn human minds which seem to show no sign of stopping or reducing their limit of flexing and the conversely their ability to take risks and keep on pushing the boundaries of human exploration and human intellect further each and every time they encounter a intellectual challenge- These wonder minds are those of the modern day explorers, innovators, writers, specialists from every field of science and technology that you can possibly think of – These are the people who know how to harness this unique ability of the human mind to flex and yet be itself on an ongoing basis by using some basic techniques- albeit- knowingly or unknowingly! So what are these unique techniques which can help your mind also to flex like those of these geniuses- well read on!

Just as the material quality of the rubber band is critical in defining how many times it can flex before it finally snaps- the human mind also depends on multiple physiological, biochemical, physical and emotional inputs to arrive at its levels of comfort and discomfort which further go on to deciding how much risk a particular mind is ready to go ahead with! This is perhaps why, no two people are ever likely to come up with an exactly same approach and solution to a problem that they are presented with a problem- even if they both provide the right solution there will be always a difference in the approach to solving the problem and this is what makes us either among the 80% of the general population or makes us fall in the elite group of the remaining 20%. Once human mind is nourished with the right nutrients, few as basic as food, healthy upbringing and getting access to a value setting which is more compassionate and value driven to offer and to provide rather then accumulate and receive- the human mind is almost ready to demonstrate some amazing ability to flex and flex real good to provide cutting edge solutions to make life easier for the individual and the society as well!

A well nourished mind- through food and upbringing is a formidable instrument-an instrument that allows us to expand our cognitive faculties and race ahead with our imaginations- both of which are absolutely necessary to create a new world and address the ever pressing challenges that the modern day world keeps throwing us at!

In scenarios wherein the mind is failed either through nourishment or through other aspects like upbringing or societal confirmation biases or limited opportunities- it looses a great deal of it’s intrinsic ability to flex and when situations arise (as they most certainly will) this failing ability of the mind to flex in an appropriate manner leads to societal collapse either by virtue of a laid back response system and complete inability to flex or a overzealous response which ends up creating more chaos and ambiguity and puts up the entire frame work of the society at a greater risk with no one from the group knowing when to stop or where to stop what has been started!  One good example here could be of a revolution and anarchy- revolution is a proof of powerful minds thinking alike for a specific outcome and knowing when to halt as the outcome has been achieved- all this being achieved by flexing and contracting at different points through the revolution until the end goal is achieved. This is controlled, planned and efficient which works on collaborative strategies and ensures that individual minds are rested and nourished as the long path is traversed to reach the final destination! When we look at anarchy the loose free for all beyond control flex of collective minds all working (mostly out of sync) and to different objectives which overlap or counteract each others’ ends up defeating and ending the limited flex ability that individual minds have in no time and once it is met with powerful and planned counter narratives these anarchic minds come down crashing like a pack of cards! In this world where minds are pitted against mind to win battles day in and day out- it is the unfailing dexterity, endurance and magic of flexing of a nourished mind which will always hold an upper hand no matter what the battle is about or how big the challenge may seem to be!

The human mind also has this innate ability to signal when it is about to give up- whether it is about the powerful human mind which has been flexing all good for so many years or it is about that mind which is a recluse and averse to flexing and will do so only when there is no alternative left- the human mind will at some point in time or for some aspect fail- certainly it will and these failures are those mistakes which then in proportionality of the mistake determine how bad and how steep the fall is! Like any good machine, the human mind provides alarms- there will signs of fatigue- wherein you will simply find it difficult to come up with solutions ideas, newness and ability to think and collaborate with some fresh approach and outlook for old problems or the seemingly minor new problems assume demonic perceptions in the window frame of your mind! Another indicator would be the increasing tendency of not wanting to take up the challenge and seeing if avoidance is working- surely there will be and there are a few battles that have to be won by not fighting one, bit whether this translates into a total avoidance strategy is something that one must guard about carefully- this in the long run becomes severely counterproductive as it tends to rob away all and any risk taking abilities that a mind may have developed in a flash! Finally after nourishment, lethargy, it is the impact of repetition and societal indifference! Every time a wise mind is made to do mundane and routine things which make some or no impact on the society and the contribution is at the most taken to be granted automatically the human mind looses and start to throw away its creative facets of being ingenious and with that goes away a considerable amount of ability to flex and flex at the right time and for the right reason! As societies tend to become more and more conformists, listening to that one person, one value, one goal and one aim- we end up creating and becoming  low-end unthinking human machines which loose not only the ability to lead and crate or innovate but also end up doing dis service to our own self the very essence of who each one of us as an  Individual is!

The health of your individual mind is something that each one of us can take care of must- mental wellness, mental health is the very foundation on which modern day societies stand! It is not to be confused with intelligence or wisdom- that is the content part of it- unless the storage device is properly wired and functioning no matter what you throw into it- you know well enough if the processor is at fault you will end up getting more garbled and ambiguous data out of it!

A mind in harmony, at peace, content, driven and directed with access to nourishment and a conducive environment is the key to the happiness of societies the world over! many such mind are then able to guide societies and such awakened societies are able to direct nations and the world eventually!  Take a pause today and do think  how good  you have been at flexing back and forth and how has that helped or harmed you- know what to hold on to and know what to throw away- A healthy mind is the one which has no boundaries, has no bondage and has no fear and has courage but no arrogance. It is about achieving a sublime stage of being aware minute to minute about all that’s around you and within you and when you have reached these magical proportions of control and dexterity- you are ready to take upon the world and its challenges!

I leave you here with these thoughts, its a lovely Sunday- An Easter Sunday- Have a Blessed Easter Everyone! and I will be back soon with another article! Until then bye and stay wise, stay safe and don’t get killed! 

Consequences of “It’s not my problem”.

~ PA ~ Leave a comment

We are in the beginning of April and for a change global headlines across the world have definitely changed the predictable formats of politics, business and sports! Although the pandemic- is bad enough- especially if that’s hurt you too close for comfort- It has in a way certainly taught us or made us revise valuable lessons of life!- Costly lessons one must say- but that’s what nature does, when humanity goes on doing what it can with gross disregard! Well, cutting the philosophical side for now, through this piece, I will quickly share with you, what I think are the key learnings from this not-so-welcome episode that we ourselves intentionally/unintentionally ended up inviting to our lives! So let’s roll!

Ignorance is no more bliss: Even as whispers began in late November or December 2019 pertaining to a strange illness developing in mainland China, the world went on their usual business as if that was a problem limited to that specific country, within matter of few weeks- I guess- 6-9 weeks- the picture became quite different indeed- with the world now in a form grip of the pandemic and collectively thinking what can be done! Well, I will not dig deeper more into this topic, I have written quite a few pieces around this, but what it signifies and what the learning here, is that each nation and each society fragment has been over the years so much got used to just keep looking into their own micro-environments that the bigger picture is often lost and that in turn fogs out every essential detail that is needed to run a society or a nation! Not seeing over the horizon and staying locked into your own little window has been the greatest folly of our times! If houses have doors and windows- the residents must be wise enough to use adequate judgement to know when to use what!

How can I benefit from this: As sick as may this sound- this has been the ugly face of the current global crisis- even as nations started to act- react to mitigate and try to make sense of the war against the virus- there were these few elite who have so far being able to profit from everything that has happened around- well, honestly there’s no point begin judgmental about what is right and wrong- simply because that is not how the world really works and moreover one person’s nectar is another’s poison! But we got to see this play out- globally stock markets fell, everyone was selling off what they had at whatever price they could- well this is the story everyone knows- what people don’t know is who bought all of what got sold at such discount value – and how come the people who bought this had enough funds to buy what they bought! Well these are the questions to which may never find answers and  this is certainly the domain of some hardcore investigative journalism!

The “What are they doing syndrome”: This is the most funny and the most dangerous part of the whole pandemic episode-  as nations scampered to make sense of what was unfolding- every nation- big or small- created something called “empowered  groups” or “national co-ordination teams” who were supposed to understand the directions from the supposedly “I know all” WHO and pass it within their own countries- what happened with this was pretty soon before anyone could realise the parent body instead of being a leader to lead, direct and guide the world ended up being a collaborator who simply kind of  aggregates ideas and possibilities- which now has got many nations to a stage to devise what works and what doesn’t work for them through trial and error and unfortunately when it is about illnesses- these trial and errors means and implies loss of lives! This is what is being played out and the only hope now is that we overcome this crisis with as minimal collateral damage as possible. You may call terms this inertia as fear of failure to lead or erring on the side of caution; but always remember indecisive leadership in every aspect and each time will be counter productive, whether you lead a nation or the baseball team in your neighborhood!

You do as I Say: This is no doubt, the ultimate weapon that governments, individuals seem to hand out when they have run out of all options- scientific or unscientific. This is that point where you have globally experienced people being asked to be thankful, asked to do this and that for them and they, asked to offer, asked to allow, asked to agree, asked to follow, you name it and you will see examples played out at all levels across the societal fabric! Well the best part of this, not all of what is being asked really makes sense- and  if you survive all this and look back after a few years- you will end up wondering “what the f**k was I thinking”! I mean if are in gratitude, being thankful, it implies we are” that’s about it- what is the whole show about displaying it?!

It’s not my problem: This proposition, if you carefully see is the cause and the effect both! Even as we allowed a pandemic to develop ignorance over-riding on this facet allowed the situation to reach where it is and even as this ends and nations race to fix all that would have got broken through this ordeal we will finally see these statements eventually raising up; nations will say this to world bodies and federal governments will say this to the state!

This fallacy of  this thinking is not our making during the time of a crisis – rather it reflects how we have ended up becoming as humans- individually and as a society! Offices want to have those ritual Birthday Cake cutting on the floor to check off the employee engagement task for the month, not knowing if the person is diabetic or there is a crisis that the person is dealing with in the personal space, companies have numbers  on their dashboard and when decisions have to be made they are simply made (well nothing wrong with it) but again the rationale and logic is what defeats the purpose of such decisions and ends up bring companies back to the same problem in time ahead- sometimes sooner then later! So what do we do?

Well, each one needs to define ones’ own heaven and be comfortable with the hell that one chooses for oneself! But as long as we take ownership- read “total ownership” and sustain an elevated level of awareness and prudence about everything that is happening around us- we have won half the battle- certainly not one individual can oversee and map everything and everyone and each instance around all the time- well, that’s where the whole idea of a team , group, society, community, nations comes in place- this is what “watching each others’ back is all about and this is the essence of ensuring that “Everyones’ problem becomes your problem- not because you have an answer to those problems but because you want to be ready to face it when it hits you with minimal damages as much as possible, until such a time that solutions which are proven and tested are made accessible! This principle when applied and thought through even for the day to day corporate chores that we need to further- makes a great point about always ensuring that we have what we call as individual clarity and objectivity about what is expected from us individually for the role that we play-  and when each member on the team does this, rest assured successful teams will lead to create successful businesses and successful societies which in turn  build a healthy nation! So next time, think twice before you say” Its, not your problem- because it may not be now- but is will certainly be sometime and then it will be worthwhile if you Know something about the problem that you are facing!

Ciao for now, I leave you here with your cup of coffee/tea as the case may be! Stay wise and stay sane, and always remember, just by your existence you contribute and become a reason for all that is fair and unfair in the world around you and  that you experience! 

 

The dangers of misplaced narratives.

~ PA ~ 4 Comments

If you think or rather want to continue to think that “We’re in this together” and “Together we will prevail”, are great things that seem to inspire each one of us- Well, think again, these statements look great, the only problem that I have with them is, dude, I did not sign up for any of this shit! I would have rather joined a UN coalition force to rain down a barrage of bullets on the bad people or signed up for the olive green uniform for my country but to get drawn into a global narrative that is being literally shoved down my throat and placed in front of my face by trying to tell me that I need to contribute and be a part on this- so called war against a virus! I mean, wait a minute, have we really lost it!? A war against a virus, I mean really?! Take a pause and think about it (since you would be either in a quarantine or a lock down), how come one  gets coerced  to contribute to  alter something about which neither anyone has complete  facts- the How, Why and What of it and neither the solution to it!- neither you are a biologist, chemist or a molecular scientist- so what’s really going on with all these forceful patriotic narratives, the clapping, banging, singing all over the world- what’s really happening! Well this is what is called as the “War of the narratives” and this is something that every nation wages at some or the other time, the only difference being this time, all of them are doing it, at one go for one singular narrative- The Pandemic!

History is replete with examples wherein narratives have been created to drive select agendas of individuals who have been able to harness power, position or both and lead societies, nations to the gates of hell! So why is it that even when people, who are generally well educated, aware and have a thinking mind fall into the trap of these gimmicks and symbolism of false narratives? The answer lies in the qualities that I enlisted! Literacy, Awareness and Mind never help when literacy is not equated and filtered through education, awareness is built on prejudice and pre-preemptive assumptions and people even after having a mind, decide to lock and kept it away!

Misplaced narratives are perhaps the greatest invention of human mind! It is no surprise that most of the times they have been used to push through agendas which normally would have not gone through! So why do have them in the first place? Well, go back to history! Each time global communities- whether they be nations or regions have stalled and the governing agencies (elected governments, dictators and whatever fits into this systems that rules over the masses!) have hit a trim level with regards to any vital metric of the society that they govern, it has almost always ended up giving birth to powerful narratives- which essentially were a distraction created for the masses more then anything else! What these narratives almost always did was to lead people in a directed way of seeing at problems or thinking in a particular manner which reinforces the decisions made by the governing agencies! If we go back to the times when the great world wars were fought- you will notice a singular trend- every action that was taken even from the beginning of each of the wars was to do something with a powerful narrative by an individual or group of individuals who had come up with a clever strategy to communicate what served their purpose- to an extent that millions of people- whether soldiers or otherwise felt it a patriotic obligation to get in harms way (especially when a few of those countries were least impacted directly at a time when limited escalation broke out!) Consider Vietnam- the much famed theater of war from where US had to move back and was also the reason why powerful counter narratives were made in way of movies and films to keep sending the positive messages around the war to the general public! Truth certainly comes out, but if it gets mistimed- it looses its essence! This fact is being used and abused by people who govern and believe in creating false narratives!

In our current case, no government sounded off alarms about the deadly contagion that the virus is in the beginning, but as they realized that mistakes were costly- the narrative changed from the governments accepting accountability and responsibility- to telling citizens what to do and enforce a lock down. The lock down in nations where the virus was more aggressive ensured that those who were sick were more or less written off and had no chance of waging a come back as the system was reduced to choose between people when it comes to who lives and who doesn’t- Inhuman it seems and it certainly is- the worry here though is not that world wide health systems can’t cope with this kind of deluge of  sick people- The fact here remains that governments watched every our and every day as the things began to spiral off and decided to get active only when it started to suit their objectives- again not by- being honest and truthful of the omissions and mistakes, but rather by creating false narratives and putting the onus on people for their own life- The over all feeling across the world based on what governments are telling their citizens is “Well, we have a problem and you can alone ensure you are safe if you do a, b, c and If you don’t do this, well I cant guarantee you anything!”

Misplaced narratives work extremely well to serve political and strategic points for governments but in the long run they ruin and completely break down the communication and trust within the social frameworks and end of the day, more often then not end up reducing citizens to some crazy “Citizen ID no XXX”. That’s about it- eventually this is where we all will be heading to and this is what will remain as the reflection of the nation that we belong to . This one number will define how high and farther we get within the context of the society we live in. So you may want to ask me now, if “misplaced narratives” are so bad and dangerous why are they allowed and how do they get a foothold in the first place?

You will be surprised to learn, that individually each one of us and collectively as a society we ourselves are to blame for the extent of false/misplaced narratives we are ready to buy into and agree to! Yes, this is very similar to herd mentality and the overbearing need to comply with “social conformity bias” to be accepted as part of society and not be seen as an outlier or oddity who can be taken out/ ejected depending on what type of society you are going about in! The reason why these things get a foothold is surprisingly our “intellectual inertia” a behavioral attribute wherein we perhaps know what we are witnessing is against established logic and normal universal principles of humanity, yet we decide to do nothing about it- nor say, nor act and well this inaction serves as acceptance in the scheme of things  and misplaced narratives start to rule! Remember Hitler- one person who made millions believe that killing innocent people from a specific community was their greatest duty of service to their nation” well, yes- this is what it is and this is how it can get played out from a worst case scenario point of view- An Individuals delusional thinking and intellectual hallucination and fixation of an idea- brought the whole world to the edge and resulted in sufferings and deaths of millions and millions to an extent that the effects of those are felt even today when you visit towns and places tucked away on the quiet corners of Europe, Japan or other theaters where all hell had broken loose! A simple act of not using intelligence, cognition and displaying inertia at individual levels when reinforced by societies leads to a deafening silence which fuels the development of “misplaced narratives” which eventually end up harming the society which has surrendered and outsourced its ability to think to the whims and fancies of an individual or a group of individuals! So is there no hope around this? What’s the way ahead, are we kind of really doomed?

Well the fact remains, if there’s a problem, there is a solution always and this applies to the ability to ward off misplaced narratives as well! The first and possibly the only step is to use individual intelligence and wisdom before you agree to disagree to anything that is coming your way- e.g. If I were to tell you clap for five minutes everyday at 12 pm to become a millionaire in one year- well I am sure giving some kind of marketing twist I will be able to tempt you to try that dumb thing! But if you have a mind which starts to weigh my statement against principles of science, philosophy and common-sense , you will know this is rubbish and nonsense and  you will ask me to shut up! When one voice turns against a misplaced narrative- it by itself is powerful and when you amplify that using the power of social media and create a compelling counter narrative which is based on facts and science- which can be verified and explained in plain speak- this powerful counter narratives are what revolutions and pressure groups are made up of! Remember the Jasmine Revolution, – well that and many such were the result of powerful counter narratives when individual members of society came together and decided to stop misplaced narratives by confronting it collectively in unison with facts and more acceptable solutions!

Misplaced narratives are often the first steps before a nation is planing to change their political framework and these are more often then not tests run with tact and strategy and regular intervals to gauge the mood of the citizens so that any dissent can be stifled- using appropriate force as needed to ensure that the governance agenda- whatever that is- can be met! If you happen to be in any nation wherein you are seeing the political class becoming more and more in your face and in your app or in your life- Well, welcome you are now officially part of a society where a powerful misplaced narrative is completely hiding away from you what is really happening behind the scenes! If you think-all world leader woke up to a pandemic late- well think about it! If they have so many resources and time to mitigate and control the things now- why couldn’t they stop that from ever reaching to those levels in the first place!? No, I don’t need you to answer now, but keep thinking, maybe the “Pandemic is a Misplaced Narrative” and there is something bigger unfolding- which is hidden in plain sight!

I will leave you here with a cup of strong, very strong coffee and wake up  your mind, and try to sieve through the narratives that you have been a witness to and allow your intelligence and wisdom to guide you to unravel which one of those are indeed, “Misplaced narratives and who fast are they racing to impact you!

Ciao for now, will be back soon with another piece soon!

Teaming up post isolation.

~ PA ~ Leave a comment

Well, yes this is going to be perhaps the next biggest challenge for the corporate world (apart from assessing business loss and deciphering business strategy) for the year ahead! If there is anything else that’s going to override the corporate agenda for the next 6 months- it is going to be how well an organisation has been able to re-boot their people and get them back at similar levels of performance (if not better) in the shortest possible way and this is the arena that we explore in this short article…so let’s go ahead!

As the world comes out of the enforced hibernation, the isolation would have already done what it can do with the psyche of people irrespective of how high they would have been in an organisational set up or how more or less important their position would have been- If there is anything that one should take away as a critical learning from this worldwide shut down, it will be one singular thing that this has been an event which can be termed as “The Great Leveler” An event which has the insane capacity to bring everything to a common ground and then present those involved a choice- to re-build everything exactly same as before or re-build in a more resilient way so that instances are better dealt with in the future! As people walk out of their homes and residences and lead their way to the offices- there will be a million thoughts running through their minds- these will be stories of unfinished work, exposed incompetencies, failure of teams, missing of deadlines, missing out on opportunities and in very few cases it will be about realignment of personal priorities- all of these and many more such thoughts would be playing out loudly in the realms of the mind and this is what will be witnessed in the opening few weeks- teams which seem to be together but look to be lost! It is from here where an organisation can make the vital change either to re-build and re- boot or carry on and falter and resign to earlier complacency as if nothing ever happened! This happens to be  precisely the space  and time ,that trained specialists who understand and decipher human behaviour will be needed and deployed to help organisations navigate these initial few critical months!

So depending on what the size of an organisation is, what it’s services/products are and what are the intrinsic value systems that have been (whether they worked in these times or whether they too need a change), all of these will be part and parcel of the effort to bring back the buzz within the corporate corridors. Given the fact that this is a blog, we will touch more aptly to the broader generic aspects that each organisation will need to and should address and leave out specialist domains pertaining to the likes of Executive Coaching and Mentoring out for now! 

Once the people are back, regardless of the size, the organisation will have to take a stock and find how they “seem to be” , look out for changes and any random behavioral deviations that are being displayed- these can be done by cratering smaller groups and having those much fabled High-Tea sessions or for smaller employee base it could be one-on-one’s with the trained HR specialist to gauge what an individual has gone through during this period of isolation. Any of these methods deployed are good as long as it helps the organisations to come up with a team efficacy score and identify if any damage has been done which will need additional support or attention- this again could range from re-alignment of few people from one team to another and at times could be as important as relieving  a team lead of the team’s responsibility! Surely enough no one needs to do this by doing a big bad corporate wide announcement but this has to be done subtly using a human touch with a genuine purpose of knowing and validating the mental health of an individual- consider this you are an aviation firm and now put what I said above in context- get the seriousness of the situation? Good!– Likewise it is important that organisations do this first step because anything and everything that corporate will go ahead and do for team building, team rejuvenation and those kind of efforts will only bear fruit, once an in-depth assessment has been done to figure out what kind of exact interventions are needed and then come up with a plan which is effective and has a timeline for the organisation to be able to measure the effectiveness of the intervention as well!

Once the validations are done, the next step could be using the most apt technique to get teams back to performance levels which they were at when the momentum was broker- people normally don’t agree but the fact is all target and achievement driven tasks normally have a rhythm- these rhythms can be either extrapolated to the rise and fall of revenue, attrition , breakthroughs or acquisitions – all this will vary and will largely depend upon how simple of complex an organisation is and what its business goals and revenue expectations are! So the next step becomes important – in this context- as the performance is trimmed to acceptable level before they got distorted and immediately followed up by pacing up or dialing down the rhythm which will put it on course to build on the found momentum and race ahead as needed by he organisation concerned!

Although this looks deceptively simple and easy, this will be perhaps the most difficult of all the steps and will call for serious efforts from an organisational level, as the primary challenge will be of getting trained HR specialists and interventionist who have this innate understanding of the human mind, which will be critical to create a mental heath map for the organisation. This mental health map can go a long way to know the risks and strengths and thereby ensure that the organisations are not further jolted on their path to recovery because of human performance issues related to the impact of the isolation period!

These first steps will be very critical to ensure that organisations end up spending and investing their available resources on the right teams and people. Any effort that organisations make to circumvent this process of slow assimilation of individuals back into team environments will eventually back fire sooner or later- but it certainly will!

Of course I am not suggesting, everyone will be psyched out or delusional or hallucinating as they come to their workplaces, but it is worth remembering a fact that 21 days is a long period in anyone’s life- given the fact that we don’t live forever ;If there have been islands of calm and silence encountered by individuals in these solitary times- they would have either nourished or damaged depending on the path that an individual would have decided to undertake during the time of this unforeseen and forced clamp down! As these individuals with personalities altered come back to work- they will need another 21 days – minimum- to apply their altered personalities to an environment which these changed personalities will find a little out of place- The alteration here will be the key- if the alteration reinforces their beliefs and values- the homecoming will be easy and quick; if the alteration has been a complete change of beliefs and value systems- you will more often then not see them struggle or leave the workplace in the coming few months! The initial steps that I discussed above will be critical again to know which one of these steps an individual is likely to take!

So people, I leave you here for now, with these thoughts for you to reflect upon and plan ahead, whether you lead a team or are part of the team, or the specialist who will be given a lot of work in weeks ahead- well have your coffee for now and start gearing up for the times ahead- as they say- the bend in the road is almost over and we are going to hit the straight patch and we better be ready and geared up with all the tools and the mind that we have to ensure we make the most of it, as we emerge out of these ambiguous times!

I will be back soon with another piece and should you or your organisation need that intervention that I talked about here, you do know how to reach me!

So ciao for now and keep writing in with your thoughts and suggestions!

 

Post pandemic-Talent acquisition.

~ PA ~ Leave a comment

As unlikely as it may seem, but this worldwide lock down/ slow down necessitating a  reassessment of priorities at global, national and organisational levels will eventually impact the way we go about our lives in a more permanent way- in many ways, then one can imagine for now! This short piece is trying to see what will possibly change when it comes to organisations as they seek talent to meet the new challenges that seem to gather over the horizon ahead!

Depending on where you are on the world map now, either you have emerged out of a local lock down, or are in one in or will be entering into one! Likewise businesses have either started to count their damages, are trying to mange the situations day-to-day basis and doing the best they can for each instance or they are coming up with a business continuity plan to brace for the lock down coming their way! In all these factors, if there is any common thread that runs through (irrespective of the nature of business), it is – The Talent that the business has – the Intrinsic talent pool that an organisation has or that it is planning to build as soon as the situation becomes normal! This will be critical and vital not only for reclaiming business positions and accelerate growth but also to endure a stronger and much formidable resilience for organisations in times ahead when something like this hits next! So what can we expect- well read on…

Automation will get cautious- As strange as it may seem, but this will be a fact, organisations will be forced to look again at the human element and strike a balance between automation and availability of skilled and talented people to ensure that the show goes on even during tough times! Vocations like medical research, pharma research, doctors, paramedics and all businesses that are centered around people and have people at the core of their strategy would have by now understood one thing clearly- no matter what your balance sheet says- If you don’t have the right people during a crisis the balance sheet will continue with a same story which can eventually ending up writing off the business completely off the business horizon!Businesses and Organisations that have anything and everything to do with people- will have to switch their age hold talent acquisition strategies and ensure they have the right balance of experienced- amateur- bright stars and eccentric people at the right time and at the right places within the organisation! This may be an additional burden on the balance sheet of the organisation- but this is the only thing that will stand between the existence and wipe out of the firm!

Methodology of Talent Acquisition- This factor will also see a change, globally where we have a blend of hiring strategies which range from in-house talent acquisition teams to outsourced agencies which can use online -preset forms and test banks to filter and assess talents- well  you will be and should be surprised as these things will change a big deal and no matter who says what- the good old personal interview will be back to the forefront with the only aim of cross-checking and being sure completely that the hiring is right and this is what is needed-especially with regards to personality attributes! The essence of Human connect will be at the forefront, certainly this will also depend on how technically or even in general the interviewer is skilled to be able to make the best use of this opportunity- but well that’s a different story in itself! This person- to person connect will be to check more on the soft skills and other personality attributes more then the technical ones’ because technical things can always be trained and made good but if you have someone who wilts under pressure- well the the kind of investment needed to make that change- is simply beyond the investment capacity of an average organisation in times like these! Moreover as said earlier,the whole space around talent scouring will be wrapped around hiring personalities and attributes who can display specific behaviors whenever crisis hits next for the organisation so that the business runs as smoothly as possible with minimal or no disruption! Need a proof- well even in these times – just see around and think about two to three professions which are holding the fort for humanity- Law enforcement, healthcare workers  and aviation warriors- now what is common to all of them being selected into the profession that they have chosen- yes you got your answer- tough selection measures and training , training and training for instances like the ones’ that are unfolding right now! Trust me, if you run a big business and are always talking about the next 100 million dollars, it is professional attributes shown by these warriors that you want your team members to have! The whole selection process will move ahead to analyse and seek attributes that show steady resilience, patience, calmness and an ability to perform under pressure, certainly technical skills as demanded by a task will be of importance as well- and one more important thing- workplaces will become quieter- essentially you will be seeking people who are soft spoken, speak less and when they do speak- they wrap it up! Days ahead will be difficult for social butterflies in the office environments! 

The Turbulent talent pool- Two things discussed above become possible when we have the necessary  pool available from the immediate society. This fact brings to the forefront the quality of education and the state of educational facilities in a given society. Societies and nations where the quality of education and infrastructure is ready to rapidly develop and embrace new topics and add that to the skill set of the future professionals will see a better fit into the industry demands and this will provide the much needed edge over other competing markets ad players to emerge as a leader ion a given sector! This will also bring about a much needed change on how campus hiring are done and this will impact on how institutions are selecting aspirants for specialized courses- all in all, it will be certainly a step in the right directions- however, as the onus will  squarely shift to quality over quantity- everything in the value chain from education to campus hiring to final placements – the total cost of talent acquisition will see a rise and yes- this will again translate into a new way that organisations would like to operate in the future..which takes u to the next point!

Lean, Mean and Agile- A certain outcome that we all will witness is that businesses will become leaner- they will use a balance (of course will depend on the business as well). Irrespective whether they are process centric or people centric- they will work towards striking a balance between process automation and number of people (the whole idea will be to ensure every business has just enough and just the right people at the right levels and places)- This will over ride factors like age, gender and will solely rely on talent, skills, competence and experience that is needed and what one gets to the position! Organisations will want to move towards an ongoing arrangement with majority of workers – read variable term contracts and will only have critical and fixed assets as part of full time contracts- this will create a pattern wherein people will have to earn their way into a secured access to income- which will be completely driven upon individual competence and skill requirements of the employer! Finally many businesses will build in business resilience through managing and developing robust BCPs (business continuity plans) which will not only be multi-location but also will be across continents and will depend on the nature of business and importance of its operations!

The dilemma  of the talent!- Even as we discussed the various aspects about what scenarios may emerge- one important aspect and perhaps the most important one- The Talent! The talent- who is part of the societal fabric and during this pandemic- is up to something- either neutral and calm, anxious and nervous- or angry and frustrated- reactions can occur in many hues and colors! What exactly an individual has dealt with will go a long way to reinforce some belief systems that they have, while other may get broken apart and yet in few cases new belief systems may emerge-now which of them are right and wrong- is a very complicated call- and solely depends on the individual in that place- one person’s nectar can always end up being anothers’ poison! As businesses engage and start to interact with the talent available around- more and more interviews will end up leavening the interviewer drained and choked (unless they are skilled and wise enough) to know how to engage and deal with people as they emerge from a 21 day hibernation! The talent walking into the Interview room will be wearing layers and layers of psychological protective gear and unless the interviewer does not use the skills of interviewing which are able to build a connect with the talent across the table (possibly over a cup of coffee)- there will be instances of good talent being lost and incorrect talent getting hired! This would have been happening in the past too- but with the changed dynamics of businesses world over- these mistakes now- will end up doing far more damage then ever before! 

Well, knowing the limitations of a blog, I will leave you here, so that you may be able to reflect upon your own work arena and irrespective whether you hire talent or you are the talent- this is the time where, you must be aligning your future with clarity more then ever before- hopefully the isolation that you have already come out of , or are into or will be getting into one, will help you to do a comprehensive navigation check for your professional and personal life and by the time you are ready to rock again- you should be clear about the music you want to dance to and the discotheque that you want to be at!

Ciao for now, I will leave you here and will be back soon with another interesting piece with a more generic topic! Keep guessing! Like always should you want to suggest a topic, reach out to me and drop me a message! 

The unavoidable outcome of a Pandemic-WFH to AAH!

~ PA ~ Leave a comment

Hello there, yes we are at war- with something that we can’t even see with our naked eyes! Well call it rule of nature or whatever you may like to- The fact always has been that wars and enemies emerge from unseen blind quarters within or outside! Today, I want you to think around what is developing behind the smoke screen of the pandemic- sure enough- the pandemic is real people have risked themselves and have become history- but there is more in store and for what is in store- not everyone needs to die necessarily- but the changes over the horizon will be no less then having a rebirth! This piece is about what the unseen and unavoidable fall out of this chaos will be for the next 12 months at least- beyond that- well let your wisdom guide you!

So wherever you are on the world map right now- If you have been one of those lucky one’s to get a reprieve from travelling to work and are soaking in the windfall time with your family or pursuing your hobby or plain speak- something that you like to do (rarely that is possible when you are at work!); be wise and stay cautious! If you have not got that call from your boss, that client of your’s and if you did not get a chance to wear that mask and do a quick trip to your office like a super-hero to save the day- well you know what chances are your Work From Home (WFH) will eventually plateau out to a Always At Home (AAH) scenario pretty earlier then you would have thought! Yes! you read it right- you don’t trust me- well, no problem- drop me a mail around September 2020, then we will have a chat! Now don’t get scared- here’s what you need to understand and take charge of to ensure you stay relevant through your absence!

People tend to forget the age old maxim- “Your absence must be just enough so that your value (if any at all) must be realized- but your absence must be not so long that people learn to live without you and move ahead!” This is the space where the risky WFH is treading on- We live in times where interpersonal skills among people in work environments are already substantially screwed and messed up- if there is anything important that we talk with co-workers even as we work- it is about the third person- whether that third person in the context and content is a team member, your client or the classical corporate bitching session that has no end! I read somewhere- what people have started to realize is how shallow the entire corporate experience has been- once everyone has been packed to their homes-for their WFH- the realization has dawned that- the only thing that always mattered was the responses to the mails, the quick chats of under 3 minutes with clients and action planning and getting work done for that day! Everything else suddenly has started to seem to unwise- dumb and completely useless! Well, realization of all this is good for you as a worker- the problem here is even your employers now have started to realise- how dumb they have been to get sold to your personal charisma- your high value degrees and much hyped and eternally eroding experience(of course- there are a few exceptions- and this is not about them!)

Yes, folks, even as you think you have been smart to convince your employer for a WFH waiver and you are possibly working as you binge on a some movies and web series even as you work! Employers world wide right now are unleashing the complete available power of AI (Artificial Intelligence) – something that you, would have contributed to- knowingly and unknowingly (knowingly if you have bee a software and systems developer and unknowingly- if you have left a great digital imprint of your existence on the planet to provide ample data points to study behavioral and capability patterns)- and this is what can possibly make you technically redundant!

Well, there is nothing wrong and right about this – It is about knowing what we have done to ourselves as human beings!– First, we built capabilities through enveloping our intelligence- next we misuse and abuse them to sub-serve ourselves and for those who we work for – whether employers or society and finally we play dumb and under the garb of automation end up making ourselves redundant! What is happening to the service sector today- is what had happened to the manufacturing sector thirty years ago with the advent of robotics and CNC (Computer and  Numerically Controlled) programmable machinery, and as humans guess what- We failed to remember what we should have learnt from that instance- We should have could have set a limit to our levels of procrastination and laziness which have in a way led to the need and urge to seek more and more automation! Automation from an innovator’s point was always designed to make things easier for difficult situations- now that has been extended to manage dumb and repetitive tasks (that’s what I asked in a previous article- Does your designation define your incompetence!)

So what next, well as humans we can do only one thing what we are best suited to do- turn the circumstances to our advantage- understand and differentiate from what is meaningful and what is meaningless!– I will tell you what- here’s simple test- If what you can do- can be done by anyone else- Well then you are in trouble and you need to course correct your life and skill sets now- to stay relevant and stay alive! another step you can think around this is – Can anyone do what I do the Way I do It- here if you have answered NO- Well, then Congratulations- No matter how much automated the world becomes- You are and will always remain to be one of those human beings who have been and continue to be “Human” in the essence of the word by simply being “Who You Are” and that is how it is supposed to be and this is what each one of us should aspire for ourselves to be! Always remember, every time that stepped back and gave away the control to technology- technology has come back seeking more and more and there will be really no end to it- The only way to subvert this, is to ensure we are smart enough to limit and know what we should, can and need to automate and to what extent!

I leave you at this point- Take a pause and reflect- What is the essence of being an human mean to You and more importantly Being You – whats is that helps and harms you! Importantly also Know what is the relationship that you share with automation- Who is the Master and who is the Slave and what are you going to do about it- so that in times to come that equilibrium stays the way You want it to be and that’s how it should be!

Stay wise, have an awakened weekend ahead and stay who You are and stay Relevant!