Yes, i can feel the grin on your face, right away, after the last blog that seemed a bit heavy and serious; what else could have been on my mind, but to make the misery of your life a little less, by ensuring all of us (me included) to look into the mirror and welcome ourselves and those around us to our respective level of incompetence!

Well, at the very face of it, this seems to be a cute problem , but trust me this is a baby faced killer! and this has harmed organisations not only at local levels but also has resulted into global meltdowns– well case in point- does anyone remember the downfall of the wall street- sub prime crisis- take some time off to dig into those not so helpful discouraging episodes, the fact remains- there were all smart men and women who were screwing up things at the grandest scale while the world was still looking at their coveted degrees in Law and those ever elusive MBAs- you know from where!

People often forget that we are a bio-chemical machine and can fail and fall like any mechanical machine- if you nourish it well- results are amazing- path breaking and scintillating, abuse it and throw garbage into mind and body and well, yes that’s what exactly will come back to oneself and also gift everyone around- the same age old principle of “garbage in and garbage out”!

People have always asked me, why I have been so passionate about aviation ( to such an extent that I choose my window based on the equipment and start doing the pre-flight checks on the android app, to give the crew company from the comfort of my seat)! Well the answer is very simple, it is possibly the only commercially viable profession where you simply can’t screw up and if you still managed to- you will certainly be global headlines- right after the breaking story from The White House- in case you don’t make it with your material body (which is quite likely) your soul will be drenched in outpouring grief from world over- even by people who have nothing to do with you, the passengers or the aircraft manufacturer- this singular overwhelming nuisance has played on the back of the mind of aerospace companies and I believe has managed to keep checks and balances with the odd screw ups every few years!

This overwhelming public shaming and nuisance ensures that commercial aviation works with precision, accuracy and with absolute zero tolerance to manageable and predictable challenges and issues with equipment and people alike! Go a little deep into this fantastic industry and you will uncover the ceaseless, selfless attention to detail, pro-activeness and ownership that each and every person associated with every single take off and landing each time (irrespective whether they are at ground control, the ATC or in the air) its a beautiful ballet that’s rehearsed, improved on an ongoing basis- day in and day out- with only one purpose- Not to screw up!

This unfailing, thrust has made aviation an industry to envy and continues to provide case studies in human mental conditioning and studying aspects of human brain- from simple aspects like body fatigue to complicated behavioral studies- all to ensure- all is well and nothing ends up in the well!

So if, competence is so priced, why is there so much dearth of it all around- well, the fact remains as long as no one gets killed, no one will really bother!

A garment manufacturer will not bother with that odd thread swinging in the air, nor will the call center angel that you spoke last evening will care a damn about what you said, as long as your conversation fits into some customized narration box for her to update and get moving with you sick, overdue card account!

Another fascinating reason why incompetence thrives is- people get promoted to their level of incompetence! and then magic- they have no where to go -within the organisation or outside- because they just manage to make themselves unhireable!– for reasons varying from sheer technical incompetence, to updation of knowledge to sheer laziness and the evil joy of screwing up others even as they mess up the organisation- one department at a time- one level at a time- till all of them become indistinguishable and then there is this great clean up act carried out by some poor investor how finally wakes up to smell the coffee and have the pests weeded out! But by then most of the damage has been done and more often then not at this juncture organisations get into the chameleon mode (new name, new logo, new business vertical, mergers and acquisitions and if nothing works well shut shop)!

So what next, are we all doomed to suffer at the hands of few incompetent souls, well actually the way societies and way of living gets constructed, we still do have a choice- to limit our exposure to external incompetence and dumbness- but for that we need to up our level of competence to be able to distinguish between the innocent point of ignorance and devilish incompetence hiding in plain sight under our nose!

An easy way around this menace, is to be self reflecting- sans carrying the baggage of being judgmental, prejudiced,patronizing and living with a head full of planet saving ideas and believing that you are the modern age Noah with answers to all the miseries! The moment you do this- life will in a wink- become a little more sensible and you should start to see beyond the fog of camouflaged incompetencies around you and genuinely start begetting real leaders who create, add and sustain value for themselves and everyone around- for that is the real hallmark of competence!

I will sign off at this point, time to take a break and try smelling competence among the conflicting odors of incompetence and stupidity around the coffee shop from where I am punching this article!

Until next time, happy reading and raise yourself to your next level of competence and do yourself and the world around you a big f**king favor! God Bless!