Tag: empowered thinking

All about Experience, Knowledge & Intelligence!

~ PA ~ Leave a comment

This is the story of these three invaluable elements, Knowledge, Experience and Intelligence, how they help and harm to shape our lives and end up making who we are to the moment that we are breathing in! There is nothing right and wrong about them, by themselves; but once understood, these very elements can empower you from within so you know for sure which of these elements you want to use more or less , often or occasionally to ensure you keep moving down the chosen path with minimal disruption! So here we go!

Knowledge is the foundation- something that has been there and will be there. If you ask me what is good and not so good about Knowledge- well- Knowledge is what it is- it’s indifferent- human lives get altered or impacted with the way in which Knowledge is used and applied- this is the domain of every shifting human intelligence!Intelligence is what makes Knowledge come alive- Intelligence is what helps us to get Knowledge in action! The only real challenge with Intelligence is that unlike Knowledge, Intelligence can be driven to meet and achieve a specific purpose- a driven agenda and this is the fundamental space where things start to either get created and built or they start to crumble and disintegrate!

Every crisis that humanity has witnessed- whether it was wars , natural disasters, economic melt downs, social unrest’s etc. or every development that humanity has ever collectively witnessed- having humans on the moon, in the space, creating marvels of technology and enhancing quality of human life- through modern technology and scientific developments- all of these have one thing in the common the role of human Intelligence- at times- the brilliance of an individuals mind and many other times- a result of collective intelligence- working in teams, partnerships, communities, governments– Either ways there is no doubt that all our blessings and curses that we live by are but a byproduct of the Human Intelligence- I call this as the byproduct- because the real product of these modern societal frameworks more often than not ends up being human greed and selfish propaganda which begins at an individual level and at times dangerously manifests into state or national policy attributes with disastrous results!

This “double-edged sword” like attribute of intelligence makes it very uncomfortable to others, especially when the other person that you are engaging with either has less of it or has more than enough of it! Hence you will find- normally that a group of content individuals – friends- colleagues etc will always be a collection of intelligence which averages out to their level of comforts, you add one eccentrically dumb or brilliant person to that group and within no time you will have mini groups formed or a complete new restructuring or disbanding of the group! So what makes Intelligence so much in-the-face and uncomfortable? Well here’s the thing- unlike Knowledge which cannot be challenged, Intelligence- which is to do “something” with the “knowledge” can always be questioned and debated on the approach taken and who is taking it and the “why” of these two aspects! Add to this the layer of human insecurity- which comes because of either been thrown among more intelligent people or having to deal day-in and out with astonishingly dumb people around- less intelligent- the whole approach of dealing with knowledge and putting it to effective use to create something meaningful for humanity takes a whole new dimension and that is what the real essence of live’s struggle is! It is about dealing with differential levels of intelligence to ensure the available knowledge is harnessed effectively to serve the greater good of humanity, however the elements of greed and societal confirmation takeover & override intelligence which is the reason why we end up seeing our societies and individuals within and around us the way they are! Think about it!

Speaking about Experience, well it is certainly a subset of Knowledge but at the same time is limited by the availability or unavailability of individual and collective intelligence! You will find “Experience” as the buzz word among office corridors; “we have an experienced senior management”, “we have a rich experience to address consumer problems”, engineers, doctors, scientists, teacher’s manager’s everyone that you would have heard of or spoken to will always tell you stories about how rich the “experience” is!- Wherever they work or study! Well sorry to disappoint you, but the fact is “Experience is perhaps the biggest fallacy of our times!” The problem with experience is that it is based on a contextual setting of a time or event which has already occurred and possibly noted and documented- then the situation or event would have been dealt with in a particular manner- but as times change – our responses need to and better change! Consider this, say you develop symptoms of fever- how would have your doctor approached you say- 25 years back and now? Got the difference- well that’s what the long and short of experience is! When Experience is not weighed against the future and not checked for streaks of brilliance or competence which will stay strong in the times ahead, rest assured you will end up having white elephants within your organisation, who would have had a glorious past, a miserable present and a fast arriving disastrous future! When it comes to decoding and understanding our present and future- experience is no guarantee of success- never by itself! So what is the way ahead with Knowledge, Experience and Intelligence with regards to the times that we live in!

If you ask me, this is what I think (not necessary you may also think the same way- as I say- each one can carve out his own heaven or hell as they may please!); The secret for being in-step and possibly being a fraction ahead of the times that we live about – lies in the space of ensuring that Knowledge is continually harnessed by applying intelligence to the new discoveries made and found; one needs to tweak and correct their “experiences” and have them updated and refined! This process is the key and is a dynamic one which goes on continually and is the trump card to ensure that we are able to harness and optimize the power of Knowledge , Intelligence and Experience on an ongoing basis!

Experience is not about repeating the same tasks/over and over again through the months and years- it is about getting smarter and accurate with repetitive tasks and being able to create differentiation/innovative solutions for addressing recurring challenges and subsequently moving ahead to embrace new challenges- This can be achieved only when Intelligence is applied to Knowledge by adapting the contextual settings on an ongoing basis! This is the space where magic happens and a dynamic equilibrium is reached between Knowledge- Experience- Intelligence to serve the greater good!

I will leave you here, do reflect your encounters with intelligence- knowledge and experience! You will be able to appreciate the depth of experience, agility of your intelligence and the vastness of your knowledge!Once you know this, you can trim the flight of your ambitions for the journey ahead!

Ciao for now, will be back soon with another article!

Mental resilience: The master key.

~ PA ~ Leave a comment

This is not an article promising hope or the grandeur of a positive mindset, especially at a time when the real world around us seems to be pretty screwed up!Trust me, the last few months and weeks have unified humanity like never before albeit for all the wrong reasons and what’s even more surprising that even in these times of turbulence and tribulations, people do manage a way to nudge others, at times, proverbially over the cliff! from where they seldom recover! This article is about knowing how “You” and you alone hold the power to decide what impacts you and to what extent, this is the domain of “mental resilience” So join me as we explore quickly how this attribute can come to our rescue and bail us out- through our times, good and bad- irrespective if you are 18 or 80!

“Live to express, not to impress”- This has to be your first maxim, as you try and build your resilience. Getting likes and rave comments on social media is one thing, but if those likes and comments are aligned to and are generated because of an illusion that you have curated and who you really are not, trust me you will land up in some mental shit pretty fast, at some or the other point! There is nothing wrong in craving for social acceptance, fame, name and all the glory that comes with is; after all as humans we are social animals; So what if we wear clothes, get educated and have a society driven and arranged way of going about our world- we still are social animals! What is important is, the fact that all of your cravings and beacons of “see me”, “hear me”, “talk to me”, have to be aligned and related to who you really are– your true self! So if you hate beaches and keep sharing the endless sunsets by the beach, just to get those likes (which you will certainly get), you will end up clouding your brain dangerously and unnecessarily start living an illusion mapped to your pressures of confirmation bias!

“In today’s settings, being a realist helps”- Perhaps a century ago, complications and challenges were still limited and hence the ability to propound “positive thinking” and “sharing the message of hope” were a key to get people back- who would have set a course to their own destruction! In today’s times, with the endless onslaught of information (much of which is unverified garbage- which sadly gets consumed and is allowed to impact our thinking) and societal compulsions rising with each passing day- Unless you develop frame of mind that is anchored on being authentic and real- you will always seem to falter and struggle even as you go about doing even the most basic of the tasks that you would normally do! Whether it is about that luck color suit you want to carry to the board meeting, or that supposedly amazing foreign vacation (which is now a question of your prestige- since you have already committed to your friends- you will be going and posting pics on social media) or that professional focus to hit your business numbers, irrespective of anything that comes in your way..the list is endless- Certainly there is nothing wrong in being ambitious or driven or as they usually call it- passionate (well do check out the dictionary meaning to the word “passion”- I am sure you will start using it less often!); the goof ups start to manifest and people start to crash and fall once they don’t have enough caliber within to deal with the manifestations that they are pursuing! Let me explain…

Consider this, you are a lovely fine, Boeing 737, calibrated to operate at a maximum altitude of say 40,000 feet and cruise at the max speed of 0.9 Mach. Now you suddenly find alongside of you a F-15 Eagle- Supersonic- speed excess of Mach 2.0 and an altitude ceiling of 55,000-60,00 feet, and you decide to race! Well, if you know the fundamentals of aviation and a dash of common-sense will you that- even this thinking is a recipe to a disaster- the two planes are made different to serve different purposes!This is what my point is, “The earlier you realise in an authentic and real way that each one of us (even twins included) different and is born to serve/ follow a unique path to achieve our calling-the better off you will be!” This understanding will save you form burning unnecessary dollars to buy that car, clothes, that house and ensure you stay focused on things and people that make a difference to your life so that collectively you can further value to the society that you roam about! Each of us, is Unique and there’s a good reason- it is the way it is! so bank on being Real- Authentic- no matter who says what- Life will offer you the highway or you will have to create your way- but since your baggage is lessened you will be able to enjoy the views and the journey too as it becomes a destination unto itself!

“You get to decide who impacts you and to what extent”- I remember, many scholars, management experts and “Gurus” of the world saying this, “You are the Author of your life”- You hold the pen and each day is a blank page wherein you alone have the power to write and create what you wish! Well this looks good, but we all know- real world doesn’t actually go that route. There will be people who will walk over you, tear down your most wonderful pages, scribble on your upcoming pages, write **** to you along the boundaries of your page, at times offer flowers and praises too, so basically your book as an author or for any of us- is never only about us as individuals- it is also about the people- the quality of people- that we are connected around with and how they express what they feel and think about us! This primarily depends on how we project ourselves into the world- What we communicate and how that communication is received/perceived- Even the best of the communication, with the most noble of interests can end up screwing you for life- simply because it was either ahead of it’s time and the receiver did not understand it or the receiver was out rightly dumb and you handed away way too much ink and page to that person to waste multiple pages of your life’s book! You think you know of any such book apart from your own life- well don’t look too far- pick up the religious texts of any religion/faith/practice across the world- irrespective of all the wholesomeness and goodness that has been mentioned in them- but what have we inherited ? A planet which is filled with hate and despise for fellow humans! A classic case of the receiver being dumb!

“No one really cares”- Well, this is the fact and a key ingredient to develop and build a formidable resilience! To begin with do you remember how healthy Galileo Galilei was, what were his hobbies, what was his favorite wine? Well, who cares, all that we care about is, his contribution to astronomy and the foundations that were created by him and others to help us understand our immediate universe! So what are his Great-great-great-great-grandchildren doing now? Any idea- well – at least I don’t know! Perhaps you can help me with that!Let’s zoom back to your own life- Remember the last time your boss walked upto you and asked you to go on a vacation because you have not taken a break in the last 6 months! Do you recall, the last time when the HR came up to you and said you are a great person to have on the team and we would like to offer you a double promotion and increase your salary to help you meet your kids college fees? Well all this seems stupid and way beyond reality isn’t it? Well, it is and why would anyone do any of these, because no one really cares! Each one of us is quite busy figuring out and charting a course to our own individual survival at the best, which is often disguised as meaningless milestones of job titles, income narratives, compulsive purchases and social media likes & comments!

If you are working, as long as you help the metrics meet, your job remains- doesn’t matter what equation and understanding you have with your manager- even if you have any- it’s a matter of time that chain of command will break once there is no value getting created within and you will be exposed- with or without the understanding that you have with your boss! Likewise if you are into business, as long as you offer the products or services at a price that is competitive (as perceived by the buyer) you will float else you will sink, irrespective how hot the model in the commercial of that product was! If you are an artist, scientist, politician or a creative force- as long as you serve the purpose which helps others in a way or other you will be rejoiced- the day your findings and approach don’t serve the majority you will be neglected and forgotten! This paragraph perhaps looks bleak right? But that is the truth- the reality- whether or not you accept it- this is what it is! and It is here to stay and outlast it will even after you are gone! The point that I am making here, is pretty simple- “It really doesn’t matter! No matter who says what, the fact is no one really cares for you (apart from your immediate family) and in the times that we live in, you should count on your blessings if you have one! They are the ones’ who will be impacted because and only because of one thing- that your action/inaction impacts their access to quality of life, that’s about it!- and you had started to think about emotions? I mean really?

“Remain grounded and indifferent to the bouquets and brickbats”– This is perhaps the most important attributes that one must have, to ensure you maintain your sanity at least through your life time! The irony of humanity is that even as we are collectively comfortable to be called as social animals, deep within we also seek solitude and aloofness and these diametrically opposite forces dominate us all through our lives- these tend to impact and shape our thinking and behavioral patterns – which further may play havoc- at times leading individuals to take reckless and harmful decisions- sometime recoverable and yet at times completely unrecoverable! The only way to get around this bit is practicing the art of being grounded and indifferent! Ancient text – especially in Hinduism and also across many other religions of the world have always urged humans to remain humble,simple and grounded irrespective whether the times are good- working for them or times or adverse- working against them! This virtue is what helps people gravitate towards each other to build stronger person-to-person contact which goes on to build a formidable mental resilience so that whenever shit happens and disasters strikes- individuals aren’t left to fend for themselves, rather the entire society/unit rallies behind! We can see this in animal kingdoms, when large predators attempt to take down young ones from the prey herd- there is always a fight, an attempt- may or may not work but that resilience is there to try and fight heavy odds and make peace with whatever the outcome may be! This is the trick that helps you manage yourself through whatever life can come offering you!

Another formidable example of mental strength can be found among the officers in uniform the world over! They operate in conditions and challenges that would make many of us outright uncomfortable- forget fighting the enemy- even standing guard would be a big tasks for many of us- but this is what the Forces of any nation are trained on- Mental agility, Resilience and Fortitude- with a single focus- stop the enemy- It is not any of us- then it has to be no one on the ground ahead! Simple, straight, objective and pragmatic thinking! You may earn your incentives this year, next year, then you may not, you may not get them this year, you may earn twice of what miss the year after that- that is what it is and will always be! Not allowing the circumstantial developments cloud your thinking and judgement is another vital element to develop and build resilience!

“Make peace with what can’t be changed”- Like I explained in my earlier paragraph, once you know whether you are a Boeing 737 or a F-15, you will be able to make peace with all that is around you and this will, believe me take away around 75% of all your unwarranted thinking which keeps on playing the “what if” game with you 24×7! This, is easier said than done, but there is really no other way around it, each one of us is unique and we are the best, the very best at what we are meant to be, problems start when we leave that and start pursing everything else but what we must! Finding out “what that is” well, is a story for another article!

I will leave you here, and urge you to build resilience and ensure you create a formidable,real understanding of who you are and develop a technique wherein you have a clearly defined lighter version of yourself for mass consumption and an authentic real version to carry on with the real work and duties of the real world- always ensuring there is safe distance between the two! Don’t forget- at the end of the day- It’s your story and you are the Author! So grab your pen, protect your pages and watch that ink! No one is really watching your show! No one cares enough! Each person is calibrating their individual survival with flashes of real and curated “I am fine” all the time! Harnessing the power of resilience is the only way to foster clarity and keep ambiguity away!

Ciao for now, will back with another article soon! Time for some coffee!

Decoding “ism’s”: Why they work & why they don’t!

~ PA ~ Leave a comment

Now, before you start making any judgment about what this article perhaps may suggest or not and what my take on the issue of “ism’s” is- well none of this really matters- what is important and what this article deals with are the observed facts – The things as we see and what is the best we can do with what we experience either by accepting, rejecting or remaining indifferent to all those “ism’s” around us! So let’s roll by starting to understand what and who these “ism’s” are!

No matter where you work or who works for you (if you have your own business), which nation you come from, what society you live in- “ism” is a phenomenon which is perhaps as old as human civilization itself! “Ism’s” stands for – groupism, nepotism, favoritism so on and so forth and also makes it presence felt through despise, neglect, indifference and behavioral non-acknowledgement! Like everything else with humanity- by itself – none of the attributes are harmful to cause any serious damage- When these are applied and work in a directed manner, setting off a cascade of imbalances -which more often than not end up harming more people than it is meant to help the few that adhere to the set of the operating “ism” that all hell breaks loose!

Consider this case, say you are a powerful politician with an immense sway and acceptance among the citizenry that worships you like a demi-God. After serving long, your time has come to hang up your boots and offer that position to someone else who can further your legacy- you have a set of loyal workers who have been with you through the years and you have your own kid- that has been showing promise- not necessarily the best of the best among your party (group) what choice do you make? Go by merit strictly- shunning away your own blood- to have a face off at the family dinner table every evening? or stand solidly behind- project your heir to the chair and ask your group members to swear allegiance to the new upcoming order and awarding them with what they want and what you can for this kind act! Well, depending on which part of the globe you are- irrespective of the decision you take- whether you go ahead with your party nominated leaders or place your heir to the chair- you will always be accused of practicing nepotism! This is is the fact of being nepotistic and furthering nepotism- but the counter-point is equally important! Park your thoughts on this politician’s case and we will revisit this towards the end!

I am sure you would have paid a visit to the doctor- at least for some reason- if not for yourself- for someone that you know- possibly for someone you care- What did you do-when you had to make that life changing decision of entrusting your life or the life of someone you value in the hands of a doctor for a major surgery? Did you go by the medical school grades of the doctor? His legacy? His family name and history?What was it? Chances are- if you come from a place like India- where the concept of “Family Doctor’s” is still alive you have generations of families aligned to generations of healers/doctors all for a good reason- that ability to heal and cure runs in their lineage! Well- you may call this unscientific bullshit- perhaps it is- but it works! The chances are that when you want to trust a doctor with your open heart on the operating table- you will find it more comforting to know that the doctor comes from a family of surgeons rather than having a dude who walked out of a medical school last summer with a gold medal! So at times- nepotism is the only pivot of hope, likewise you have lawyers/advocates. Surely- the Jr. Doctor- may not be as sharp as the Sr. Doc in the family line- well that applies to you as well! isn’t it! Intellectual degeneration is the hallmark of humanity and the ability to even retain the same level of intellect as the previous generation is a “wow” moment in today’s era!

Now let’s examine what plays out in the professional settings! Consider this, you have through sheer hard work set up a multi billion dollar empire or perhaps even a million dollar business- it’s time for you to retire- what are the chances that you want to promote that Executive over your own kids and place them on the Directorship of the firm thereby giving them almost the ownership of the firm- Simply because they excelled at their work? not to forget the fact that for all that they have contributed to the firm, they have been rewarded all along with perks and salary for the same all the way? or Do you place your kid on the board and ensure that the “A” team sticks together and follows the rule book by listening to the chair- no matter who is on it! In yet another setting it could be all about that odd film or that web series you want to make with millions at stake and investors gunning for your blood- should it fail, you are toast- what do you do? Go with the safe cast and crew to ensure the project is completed in time and there is a greater awareness and chances of recovering the investments or go ahead by experimenting with new faces and unknown technical teams- just to follow your passion of doing something unique and fresh? Well if that scores a goal- you will remain to tell the story- else you will be in all probability evaluating your options of survival! So does this mean that “ism’s” are here to stay and there is no way around that? Well the answer is Yes and No- Yes- “ism’s will stay as long as humanity walks on this planet and No you don’t have to suffer on account of “ism’s if you don’t want the profits that come with it!- How is that done- well read on!

The safest way and perhaps the only way to tackle and deal with the “ism’s” is to be fiercely self-aware and know more about yourself than you know about the world around you! You see the power to destroy/create or get broken or build comes from within- within each of us- unless you don’t individually allow or empower another person to impact/ effect your thinking and who you are- You are safe and can deal with “ism’s” either by embracing them- be a part of the gang-play your role for a while as long as you are comfortable and gracefully exit when the time comes- like most of them do- without bring bridges and maintaining social relevance! The other way is to Accept “ism’s” is – See them as they are and don’t get entrapped or allured by their power and temptation and continue with your track and approach – Knowing well that your trim levels will arrive much faster and quicker and that you will be eventually ejected from the system earlier than other’s irrespective of what your potential is and whether you are valuable or useless to the people and the set up that you are aligned with! This second approach provides the bedrock to create a formidable seed to downplay “ism’s” and that approach is of “Authoring your own story”. As an option perhaps, not many will be able to exercise this, unless they are ably supported by family and people who matter and care for who “You” are and this scarcity makes this tribe even more ingenious! This is the place that breeds innovators, world-class artists, experts in various fields- from culinary to medicine, from engineering to design! Once you arrive in this space of being able to create and craft your present for a future of your choice- You become indifferent to all the prevailing “ism’s” around you and ironically enough as you taste success- these very “ism’s” will come searching for you to again allure you to their clan so that they can keep harvesting on the exploits of the genius thinking that you offer to the world- by claiming that you belong to their “ism”! So you see finally even success crafted and created by your own merit will draw you back to something that you were escaping- The only difference being that this time- You control the pack and You get to decide when Enough is Enough and no matter what you say or do- Your Indifference – becomes your greatest asset- since you have already learnt the act and craft to create and survive without any “ism” around you!

Being a coach, we learn dealing through our experience with people- The only singular truth that remains is – the fact that- Each individual’s truth is a their own reality to which they will always remain glued- the depth and spread of that truth either makes them all encompassing or self-limiting! There is nothing right or wrong about “ism’s” how we deal with it and what approach we take to deal with it- either makes “ism” work for us and help us or makes it works against us to harm us! The human mind, being what it is- through your life time- at one point the “ism” will your vital need – pivoting on your existence and yet at another time as your purpose is served, you will despise and reject that very “ism” as it never existed! Nothing right and nothing wrong about it! The only important thing being- don’t plan your life aligned to “ism’s- that is a fatal fallacy and can wreak havoc with even the most intelligent minds! As long as you stay focused within and know who “You” are and learn to manage that bit- all else can be dealt with later!

I will leave you with these thoughts for now, to perhaps re-evaluate your priorities and see whether you are entrapped/ fostering or staying indifferent to the “ism’s” around your fragile life!

Ciao for now, will be back soon with another article! keep those mails coming in and do let me know what next you would like to read about!

Dealing with your job loss.

~ PA ~ 2 Comments

If the title grabbed your attention, there can be two reasons- either you are or have been at the reeving end of this or you are at the end form where this will start! Irrespective of which side of the table you are, this is going to impact you and this article is about trying to see how meaningful this sordid affair can be turned into- how can we possibly create diamonds from the unwarranted pressure that loss of livelihoods brings with it! Rest assured this is no – sermon for the making everyone feel good- but more about how to introspect and make sense of the developing nonsense around you! So here we go!

Well, to begin with, let us get some clarity, the pandemic- the virus per say- is not the only reason- why you would have been discussing your job loss! Depending on your sector, which nation you belong to and the kind of business that you are working for, you would have been getting signals of something not being right for at least 4-6 months prior to Feb/ March 2020. The world economy was slowing down and it was well on its way to hit rock bottom- the only thing that happened differently – unlike earlier recessions this one got camouflaged and over-ridden by the global health emergency and headlines changed to number of infections and deaths from disease – replacing the usual financial headlines that come with an economic melt down! Now your job loss could have happened for multiple reasons- or actually in few cases- for no real reasons at all!– I mean large companies do have a qualified and experienced senior management and business risk advisors who are supposed to save the day for these companies for exactly the kind of scenarios that we are facing! So what were these enlightened ones’ doing as they were scouting for the proverbial “Iceberg event?” More surprising is the fact that their- risk mitigation strategy often starts with the reactive stance of suggesting job cuts- rather than having an ongoing preemptive and proactive stance of avoidance! – About this, I will write, some other time! Now that you kind of know, that you are not entirely to blame to what you are facing- let’s get started with the “dealing” stuff!

If you happen to be one of those unluckily-lucky fellows, who are under 30, the blue eyed resources for the corporations, armed with those enviable management and engineering certifications and as the norm is now- a-days goes- digitally certified- by everyone and anyone that can offer a certificate- well this is a the pivotal moment of your life and trust me you should embrace this as much as you can! No matter what sector you have been working- you took up the challenge- performed- if not excelled- at times surprises yourself and other s around- at times hit rock bottom- gone through the whole baptism of corporate world and just as you thought you were acing the game- well the playground is suddenly closed for you! So now you are angry, confused and in utter shock and disbelief- “Why me”, “What did I do to deserve this?”, “Why not the other person, why was I chosen over that one?”- As long as you remain stuck in these self-serving- defensive and consolatory state of mind- trust me- you will only find it more and more difficult to come to terms and focus on what you must essentially do- Stand up- Dust yourself- and Walk/Jog/Run/Sprint ahead yet again! This easier said than done – can be achieved by clinically dissecting what you have gone through and this is how you do it!

It has to start by understanding well- really well- like an external consultant would do to understand the business dynamics- what has really played out- there could be multiple scenarios based on the nature of business- supplier side issues- vendor payments- accrued debts, working capital issues- managing partner differences, ownership slug fest, failing quality of leadership, as long as these manifestations arise form the work arena- chances are there would have been signals- clear or subtle signals of the fact that- all is not well- and there will be a bump on the way- now the ability to predict the dimension of that bump- whether it will allow the organisation to pass over or will it wreck the momentum of the organisation and rip it apart- is something which comes only with experience- hence for the youngsters- this can be excused- but the plain fact remains that- part of the job loss problem- is because , as individuals we are connected to the task that we perform but often fail to scan the broader pictures around us that are constantly shifting and developing– Its like you are a pilot who is flying the plane- with all attention locked into the instrument panel- and missing the whole picture through the windscreen ahead! When people tend to pick these signals up- they leave and try to avoid getting caught up in the unnecessary corporate warfare which happens through methods! This, is essentially the first learning for your life- before you sign up for that next journey onboard another corporate vehicle- scan the environments around the ship that you wish to embark! Check for operational stability, check for essential fundamentals and check how the vehicle is driven- who has the controls and what does that mean for you as an Individual! You may have a great company with a bad team or a bad company with a great team; and the results through these two scenarios can be strikingly different and the outcome, needless to say would be miles apart! Anyone of these scenarios can make you a great hero or break you completely depending on what is your natural inclination to deal with- as in what you are great at- fixing people or fixing processes!

Once you have understood that there are contributing developments that lead to situations like a job loss- the next thing that you need to understand and figure out is, what is that you could have possibly done to effect a change- a different possibility?- did you do that?-was it possibly to impact a change through the position that you were at? If you have cleared this basic step of understanding that you did in fact give all you could have to the work at hand at the position that you were- than well I guess it is a classic case of having boarded a ship which had embarked on a journey to find icebergs and crash into one! So once you signed up- it really didn’t matter what you did or not, as with time- it was eventually going to break apart and sink- here what matters is or what could have mattered is- how close you have been to the lifeboats on the ship and how well you have understood the emergency evacuation drill! So, yes, it all boils down to having a plan for yourself- the fabled Plan B, which helps you navigate uncertainties of life- everything and anything- form the traffic jam in the morning to being able to find your livelihood back!

Finally the most important aspect,“Learning” what did the event/incident teach you, what did you learn- this is perhaps the most powerful tool and mindset to carry with us all through our lives- A learners mindset helps to develop patterns and decipher our environments more rapidly so that we are better prepared when shot hits us next time- because it will , that’s for sure- as long as humanity operates form cornerstones of greed and dominance!This learner’s mindset will help you clear the cobwebs in your mind- which try to climb and cloud your thinking with tons of self-pity and self-victimization for no real reason- unless you were the person who was in-charge and you screwed up the whole damn business! Even in that kind of extreme scenario caused by intelligence malfunction- a learners approach will do well, to ensure you stand back quick and don’t repeat the same mistake again so that you can recover and race ahead!

A job loss is a great thing to happen- because it presents to you unknown colors and hues of individuals, collective groups- called companies and the whole societal equation that goes around with it! You will see behavioral changes and attitudinal shifts among colleagues, mentors, peer groups, so-called- friends, you will know the power equations secret (the real power is always in the chair- not the person- when it is in the person- chairs don’t matter!– That’s the stuff that Corporate and Political Godfather’s are made of!). You will see how narratives about you change fast, before you and behind you! You will get support from unknown quarters and people whom you would have hardly counted upon, that odd client- whom you always discounted as petty, may come to your rescue with some great recommendations! You will see a lot of things happen around fast- it’s kind of graduating all over again in a short period of time! You understand the power of the contract that you signed up which allows/disallows you to do”xyz” for “abc” months post your severance!

Most importantly you will learn, “To value your Life” in a renewed context, perhaps more time for yourself, more time perhaps for your family an real friends! You will perhaps appreciate, there is no point running a race with no finish line! There is more to see, and experience by pausing and walking and just being around the wold that we have, because once you have exhausted a considerable time through corporate slavery– that time is gone and so are those many infinite opportunities to experience life which could have possibly created a completely different and better version of yourself! Perhaps this job loss, allows that ingenuity within you to arise,a waken and create an entrepreneur that the world has been waiting for! There can be multiple an many scenarios, what remains certain is – The job loss is not really a loss- if you see it from the space of having a learners mindset and if you convert this loss to your gain by connecting with people, things and places that really matter; Elements which will be by your side no mater what!

I leave you here, to reflect, introspect and see how even in a seemingly awkward situation (which largely is always painted with despair and grief), can one also find the seeds of the future, and by knowing the right ones’ to nurture,you can create the pathway to a future which provides better awareness and calibration through the experience digested through a learners mindset!

Ciao for now, will be back soon with another interesting article! N, yes, If you are really hit hard and finding it difficult to gather your bearings back, drop me a mail, will be glad to help you- without damaging our mutual sanity and without serving unwarranted optimism and hope!

Practice Mindful Hiring to avoid Mindless Firing.

~ PA ~ Leave a comment

Yes! I know folks, you may want to start with a negative thought about this article, but trust me, it’s gonna be more fun than you think, remember my last article? about the layoff thingy, Well this is to put the context more clearly and possibly help people at both ends of the table to formulate their own strategies to avoid unwanted miseries in their life- given the times that we live in! So here we go!

Well, to begin with,let me make one point clear- Let’s stop blaming a microbe for everything and anything around us! Well, admit it, the world economy was stalling, faltering and failing it across nations around late 2019, even as the pandemic was manifesting itself- whether that was intentional or not, is a different story altogether, we will leave that for some other time, the point here is that the world was already on it’s way to a meltdown and there was just one trigger that was needed which could accelerate the fall- the pandemic came in as a surprise- although like always war would have been a favorite candidate to precipitate the economic slow down that we are witnessing today! So why did businesses fail because of a Virus? read on…

We need to understand, how geopolitics and collusion of business with politics and politicians runs deep behind the scenes and scrutiny of the public eye! All that the Virus was scientifically was asking one to do was – keep social distancing and stay away from vulnerable people (ill/aged/those who have weakened immunity) and avoid public places (basically places where it becomes difficult to stay away and trace who came from where , when, for how much time and why!) Given. this fact- see how nations reacted- Lockdown! Well, most of them did it and as this was unleashed- it ensured that business obituaries started to get written one sector after the other, one regions after the other and this whole event created a chain reaction which has now plunged the whole world into a severe economic crisis even as nations continue to battle out with the health emergency! You may now want to ask, what has all this got to do with hiring and firing of people? You may want to present a case, “Why should business continue to pay employees, if there is no business activity?” Well actually that is far from what the real problem is!

You see, when all was smooth sailing, businesses, their favorite bankers, their lovely political friends all of them came together to ensure that each and every business is magnified with an intention that every business seems to be bigger, better than the next competitor and so much so that, even the “I am Number 1” parameters begin to come up with different metrics and business bodies end up with “Award functions” all through the year, where every organisation gets awarded for the same reason by a different awarding agency! Well anyways- nothing to say bout this right or wrong- each person’s nectar is divine for that person! This is the point where the problem starts!

You see, humans all have egos, even I have a much earned one- where I refuse to speak with people with lower intelligence than myself!- The point here is the Business egos are far more dangerous and destructive especially when they collude with politics, the whole market place becomes one big rigged casino- no matter which machine you want to play at- you are already defeated even before the game starts!

Companies have been traditionally into the space of what I call Myopic resource management- whether that is people or other things. Myopic People Management is by far the most fatal of all the flaws that businesses can come up with and when these get operational, slow and painful death of an organisation is all but certain! Business always have had a tendency to keep hiring- at times for no real reason-Sometimes to fill up a large office space, do the cheap multiplier- get more for less dollars, just let there be a buzz, anticipating clients coming in- which is nothing but hallucination provided by the “close inner circle” who themselves have often no fucking clue of what they are upto! All these myopic dealings eventually end up being a case of ,”Too many cooks and nothing to cook”, situation for organisations every year – every few years; and you will notice, some companies do this with striking predictability- they will fire- than after a few months they will re-hire- and the cycle goes on and on! In all this happening place- big names get thrown around- some picked up, some left out and there will be multitudes on unnamed workers who will be left wondering- what did they do deserve what they are been given?! They worked the shifts, they took no leaves, they put in long hours- Why did the company not make any profits if they were working day in and day out? Who kept an eye out of the watch tower? Who was charting the course to ride the waves of business turbulence?

These firings that happen on account of business not doing well, are actually seeded into the very business plan when the business starts off in the first place! When not enough thought is applied and when no real projections and honest discussions happen in those long, polished boardrooms, this is how shot happens! Boardrooms when are not transparent and are hidden away- almost always translate into becoming the secret chambers where lotteries are picked up to name and shame the fall guys for the organization from time to time, season to season! So what can we do about this? is there anything that can be done?Well surely there is something that can be done, as long as we have the intent, the “we” here implies those blue eyed boys and girls who “own” the businesses. I mean “own” in the literal sense of “owning it” not “working to slog” because some investor has pumped billions from an Atlantic Ocean Island which happens to be a tax haven!

People have been and will always continue to be at the centre of all that we do, automation yes, but even to manage and drive that automation, people will be required! Once businesses and companies make an intent to pursue, “Mindful Hiring” and stop being reckless about themselves as firms and about the people that they cross paths with through their professional journey, the problem will start to solve itself even before it reached menacing proportions!

Mindful Hiring is not about, not making mistakes, it is more about learning on the way as mistakes happen and fixing them on an ongoing basis rather than ignoring them and allowing them to become eventually unmanageable! Once businesses hire people with an aim to provide livelihoods for a decent future timeline which could be anywhere from a 12 months period to a 60 months period depending upon the nature of the business, the planned growth strategies and than plotting the projected growth story for the individual through that time within the organisation, half the battle is won!The remaining half is achieved as the newcomer starts to get the value to the table and keeps growing and moving ahead along the plotted trajectory of growth for that individual within the organisation! Mindful hiring is more detailed, it is about knowing “who” you are hiring, “why” and “what” is the value that you are seeking from that individual and “how” all of that fits in and magnifies the business outcome in the given context of time and space during which the person is supposed to be working. It is as simple as this and doesn’t get any simpler than this!

So now you may want to ask, if this is so simple, why don’t organisations do it? Well two reasons, one because we deal with “people” and a lot of unplanned shit happens to them and keeps happening all the time- even if the business environments get sanitized and completely mindful- an individuals approach and the self-destruct button (which all of us have) is good enough to screw up everything either by accident or by design! Secondly because of this very reason”people being a little weird” having that kind of extensive team to simply keep track and measure attitudes and behavioral manifestations of individuals as they work on an ongoing basis becomes more difficult- easier said than done -as they say! So business do what they always have been doing- where they need 100, hire 160- they know eventually only 25-30 will remain- sure enough not all businesses thrive this way- you certainly don’t want the hospital you visit to have doctors being hired and fired this way! Don’t you? So what’ the way ahead?

Well, simple- Once businesses start “Mindful Hiring” with an intent and focus to provide growth and plotted trajectory for limited times for people- they will find even the people that approach are clear about what they can offer and what is that they wish for in return- so no baggage burned or carried and as the value exchange is done, each of them can shake hands and part ways without any bad blood! This step also automatically does away with the need of “Mindless Firing” because once you have the right nuts and bolts working the way they should, rest assured you have developed some formidable immunity to deal with business emergencies and financial challenge- because your machine is lean and mean and knows exactly what to do and how to ride over the turbulence – because you always knew “Who you hired” and “What value they bring”!

I will stop myself here, and urge you to make an effort to embrace “Mindful Hiring”, Whether you are hiring someone or you are the one who is being hired- take a pause and think about the plotted growth trajectory and the value exchange- if none of this is clear-walk away now and don’t do it- because a flight with no flight plan is surely not coming down easy! Embrace Mindful Hiring to avoid Mindless Firing!

Ciao for now, have your coffee, think! I will be back soon with another piece!

The experience paradox and flawed followership.

~ PA ~ Leave a comment

Through the last three months, wherever you are, your living rooms would have been flooded with “experts” and people having “experience” and being appointed as advisors, “expert committees” who would have pledged in one way or the other, about not worrying on anything and that they have control and will end this pandemic quick! The fact though remains that the virus is here to stay among us- not necessarily wanting to kill us- unless we have a screwed up immune system- which is because of what we do- what we eat and drink! So who are these “experts” what is all about the magic label of “Experience” and who are these people “followers” whose “followership” qualifies these idiots to lead and make a bad problem worse! Whether it’s a national view, about your immediate community or the work place that you go to, you would have either suffered or have had unwillingly contributed to aggravating problems rather than offering solutions; Thanks to these “experienced” people! Join me here as we try to understand why “experience is over-rated” and why “quality of follwership matters”!

The simplest of facts remains that, “experience” explained the ability to perform a similar or the same tasks over and over again and that made a lot of sense when you needed a shop floor worker to tighten up the screws of physically end up welding joints through a manufacturing process and still it does hold good when key skills are need to perform a task which is routine with utmost precision and accuracy. Surely enough you may want your heart surgeon to have experience because that person would have opened up and closed many beating hearts to ensure they keep beating afterwards too! But the moment you ask the heart surgeon to open up the brain and fix things up! Well, yes, you’ve got what I a m trying to say, you are asking that person to do something which that person has never done before! So you see all that accumulated experience becomes of zero value! Likewise if the welder knows how to work on a particular machine /component and tighten bolts for a particular product type- and now if that person was to move over to a new assembly line- his entire so called “experience” will be of little or no consequence as things change! What remains is competence and skill- A skilled worker or a surgeon- one will always remain- who they are- skilled and competent- but the accumulated experience does not help them solve something that they don’t know what to do with it! The current pandemic that the world is facing is getting aggravated by exactly this kind of disposition where all the governments of the world have assembled armies of “experienced” people who don’t have a f**king clue of what to do and how to deal with what they are trying to solve! – simply because this virus was manufactured either by man or nature just few months back to engage with the biochemistry and physiology of humans! It would have been roaming in the wild among animals for millions of years- who knows- but these changes and the impact is new and what is needed to tackle this is not “experience” but “intelligence” to study and work on solution pathways by studying the ongoing impact so that quick fixes are made available keeping in mind regional, geographical, demographical specificity of each nation and the regions within large nations!

This approach is the only hope that so called “experienced” people can bring to the table to ensure the world emerges from the shadows more rapidly rather than wasting time, money and resources to feed on their egos of misplaced experience which has no or little consequence simply because they have never experienced anything like this before and all their accumulated learnings are a big zero to this new challenge- what remains is the their skill and competence which needs to be supported by available intelligence to over come these situations- which I believe is a different problem of diminishing intelligence and also the fact that these “experienced folks” have never seen a problem like the one they are trying to solve with their limited past experience which has nothing to do with what they face!

This misplaced experience not only is detrimental in situations like of a global pandemic, but when these”experienced” geniuses walk the corporate world, they leave a trail of destruction like no one else and yes, fundamental reasons are almost always same- trying to solve a new age problem with an old age belief system and based on what they would have previously done; add to that the next layer of “flawed followership” which ends up becoming the final nail in the coffin for a corporate meltdown!

Firms hire- people with “experience” not realizing that the problem being faced is unique to the organisation and the circumstantial set around it- yes you can hire for people who show competence and skills to deal with complex situations but that is no way a guarantee for being able to fix the new problem at hand (it may be a recurring problem for the organization- but for the people walking in new – it will be a new problem and with time either they are able to fix it or end up growing avoidance strategies like everyone else around so that the problem stays and grows alongside their careers in the organisation! What’s the easiest way to know if this has manifested- watch out for the words- “This is how it is- this is how it will be!” How to go around this? Well only one way- Always hire for competence, skill and personality- These attributes are at the very foundation of an individual which will tell you whether a person that you want on your team is an all weather solution or a fair weather peacock!

But then why do people have so much of misplaced stress on “experience” well this has more to do with the “Followers” and importantly the “Quality of Followership”! Remember folks we get our urge of being followed and high of leading even as we evolved from being chimps into humans- but the quality of followership speaks a lot more about the Leader than the follower! If you want to ever decide whom you want to to work with- do check the followership for the person! In an ideal and highest form of Leadership- Leaders are meant to create more Leaders and not Followers (Refer- John C Maxwell), but given the short supply of common sense and reducing intelligence- even if Leader’s are able to get high quality followers, I will pleased enough! Look around you, whether it is your office, it’s your city council, your national politics- what do you see- you will see an unfailing pattern- Like attracts Like– That’s the universal law and holds good very much when it is about the quality of Followership! Say you have an intelligent leader- but obviously the followership will be more of intelligent people who are able to understand and contribute to the leader’s cause and actions- those who don’t understand a shit of what the Leader is saying will simply walk away- saying that the leader is an idiot! Well at times it may be true- when Leader’s camouflage their dumbness and call it as intelligence which is lapped up by an equally greater number of dumb followers- who also are believed into thinking that they are wise because they are following a wise leader!

This eternal strife between real and assumed intelligence and the quality of followership ends up serving societies with leaders who now have “experience” and become “experts” who are then entrusted with all our lives when we meet global challenges! Well I am certainly not suggesting that all are idiots, what I am saying here is- the quality of follwership and giving more importance to individual intelligence, competence and skills is much more valuable and meaningful if the world needs to find it’s way back not only from the pandemic but also from a growing economic disaster which will turn into a socio economic problems with law and order connotations in the coming weeks and months!

Experience only helps if you are going to go about doing the same thing again and again the same way as you have been doing it earlier! When contextual settings change- as life changes- what will help and what alone helps is – intelligence, skill and competence which are as intrinsic to every individual just as their blood group and it is all about doing what best they do with it that makes the difference between surviving and crashing during a meltdown event!

I will leave you with my thoughts here, time for a coffee and will be back soon with another piece, until then do think about what leader’s,experts and followership quality have you seen around you and what is that you want to change for the larger good, form this moment on!

The virus is not the problem.

~ PA ~ 3 Comments

Many a times, intellectual hallucination and unwarranted cerebral diarrhea leads to aggravating problems rather than solving them and when you try to use the method of applying “collective wisdom” of “empowered group of self proclaimed experts” who have not solved the current problem but something else earlier- we get served what we deserve- More Chaos! This short piece is about understanding how humanity has this unique ability to end up screwing up simple things and create complex problems which tend to become an altogether different problem from the original one! So join me in unraveling stupidity, dumbness and over-rated “specialists” who seem to have answers for all problems that get created while trying to solve the original problem, which remains unresolved!

When the coronavirus problem began, the least I was expecting was a scientific and rational response to meet the challenge and deal with it, but as I look back, what I realized is that more and more people (who are especially in-charge of devising strategies to deal with the situation) have been more dumb and stupid than what their so-called qualifications and experience suggested! Consider this to begin with- The fact that was established way early into this episode of the virus onslaught was that it is contagious and it spreads from people to people when they are in close proximity- within 2 meters of each other- great! so now we know what to avoid- than why the hell do we need to lock down cities, nations and ruin the whole economy of the nations? If there is scientific evidence on how the virus transmission occurs- the common-sense led approach would suggest- have protection, maintain the required distance- whether 2 metres or 20 metres and that’s about- Let the world be what it is! Why do you need to lock down- take way livelihoods- create economic anarchy and destroy a working society? Effective, sustained and persuasive communication in all possible languages and across mediums reinforcing the need of social distancing would have done the needful! Don’t believe me- well , your choice- so can you explain why even after the lock down has been enforced why in few countries the cases keep rising? Well, the answer is simple – Humanity is all about being social and if you ask people not to do something, they will end up doing exactly that- albeit in way that you can’t find out easily! Hence if the messaging would have started with the moral high ground of what one should “Do” rather than “Don’t Do”, things would have been better accepted and hence implementation would have been far more meaningful and so would have the been the results!

Now, if you were to ask the “Coronovirus” what it feels like today, after unleashing mayhem and wrecking the global economy, this is what the Virus would have told you, “You know what, I am simple virus- I hopped onto humans (accidentally or intentionally- you find out!) and found it fun to be here, anyways not many youngsters welcome me that well- so I hardly get noticed- but the oldies do hate me- hence they show their dislike to me by getting sick- and well- that is dangerous for me- because than even I can’t survive- if I they suffer so do I! I never wanted to be within humans any case- I was having fun in the animal kingdom for so many million years! I don’t know how I landed up here! Why is everyone blaming me for economic collapse, I am no banker- I a am a Virus- I may make people sick!,I have nothing to do with economics! You mishandle and misunderstand on how to treat me- how can you blame me for that?! I never asked you to shut down cities and lock everyone in their houses- If people manage their immune system well- by eating well and have personal hygiene- there is nothing that me or any of my cousins can do anything nasty with any of you!

A lot of the problems of the world that we are facing today even as we battle the pandemic is really not about the illness, neither it is about when the vaccine will be available or not, it is far more simpler and I have kept on saying this over and over again! Common-sense deficient decision making is not only ridiculous and foolish it is outright dangerous and fatal! Unfortunately the irony of our times is our so-called experts have all the answers for this pandemic- as if they got killed or survived the last one caused by this virus! The real sane experts on the other hand have been suggesting incremental steps to experiment and deduce in a calibrated manner on- the-go, so that we learn and know what works and what does not in a measured way, rather than creating the global melodrama of the Big bad Lock Down and as if once the Lock Down is lifted we will have the birds singing and spring will be back! This myopic, risk averse and dumb thinking by group of so-called experts has put such a severe strain on all other sections of society that nations will sooner or later feel the shortage of healthcare workers, law enforcement officers and all those who are involved to maintain sanity as fatigue would simple overwhelm them, because they are humans first and no Human being in the entire history of mankind has never won a battle with no definite deadline in sight! If and when societal fatigue sets in, it will rob societies off the very building blocks that define who they are and thereby make each step towards recovery even more harder and difficult, something that will even take time to convince people that everything is safe now! So you may ask me now- If the Virus is not the problem than what is the problem?, and people are dying- so the virus must be real?

Well sure, the virus is real and people are dying for sure- but what is that the people are dying off? Are they really dying only because of the Virus or is the Virus creating biochemical challenges within their bodies which have become fragile because of existing illnesses that is causing the deaths? What are the facts around this? what is the real picture?How many got treatment late? How many were misdiagnose? How many were accidentally killed during experimental treatment? We may know some answers and some we may never know! But this is where the crux of the matter is- Science says that there has to be evidence, predictability, repeatability for things to play out exactly the same way for same set of conditions- well does it work with a virus – the answer is yes and no- yes if the virus is the same and no if the virus – which is a living microbe- mutates! The Influenza virus- cousin of our Coronavirus visits most of us every year- in one form or the other, not all of us die, we struggle and recover- our struggle is proportional to our immune system’s response and wisdom of the healthcare providers! When one of these two factors break down- we have a problem which actually can put us at considerable risk and this is exactly what is being played out in case of the Coronavirus too!

The real problem is the way we are handling the problem- the real problem is “The Problem Definition”. If the Coronavirus has given all the scientific evidence of how that poor little things wants to move from one human to the other, we just need to avoid and break that path- the answer is social distancing- personal hygiene- that’s about it! Personal Hygiene is a private matter-one may say he has brushed his teeth and would not have been doing so for last whole week- you can’t help someone who has a psychopathic mind! Likewise social distancing, like I said earlier it has a lot to do with common-sense- why would you allow a stranger to stand close to you within 2 metres- why? I mean Virus or no Virus- why would you normally also be comfortable with having some stranger sneaking up so close to me, forget about that person coughing, sneezing or even breathing into you face? I mean why? If you say well, that never happens, you manage a high level of personal hygiene, you eat well, you don’t mix with strangers and random people- well than that’s great! so where’s the problem? You just blocked all entry points to the Virus! So what has the Heaven sent lock- down got to do with any of this? Why should you be penalized from taking a walk in the park, walking you dog, picking up your grocery, going for that long drive? Why?

When this pandemic shit is over in a few weeks from now, as the world sits back and thinks about it and as stories will be told to kids who are now under 10-12 year old- they will laugh their hearts out and say it on you face- How come were you grown ups so dumb? Why did you do what you did? Was it really needed? and trust me none of the “so-called” hyper anxious- doomsday centric- “specialist” will have an answer for the virus- well by that time it would have changed itself to be our friendly neighborhood virus which will be kept under check by popping a pill and not Locking ourselves down!

This current pandemic has more to do with the problem of mishandling a crisis and making a bad situation worse more than anything else! t’s a text book example of all that one should not do, during a crisis like this! When problem definitions fail, right questions are not asked and knee jerk- copy-cat solutions are adopted without understanding the contextual realities of life, we set ourselves to a bigger secondary disaster- which at times can outweigh the benefits, making the cure wore than the disease and leaving the original problem unresolved! History is replete with examples when great wars have been won and lost because the challenges were misread or misunderstood, political fortunes and businesses have been created and destroyed all because of incorrect assessment of the gravity of the contextual settings! The problem is not always the “problem”, the problem sometimes is the “way that a problem is perceived and defined” which ends up becoming a bigger disaster than the real challenge at hand! What could have been done, you may want to ask?

Well, simple and straight- social distancing, access to personal hygiene and keeping away risk groups from social arena! That’s about it, three steps implemented well, you have won more than half of the battle! No need for intrusive surveillance, lock downs, travel restrictions and unwarranted narratives! The real challenge with this overly simple solution is that “so called specialists” thrive on making a complex problem even more complicated to earn their brownie points and plain spoken truth gets discounted for unscientific gossip! Until this fixated fashion that “complex problems can only be solved by complex solutions” is not thrown away for good, humanity will keep on suffering from one or the other reason! Simplicity, Plain speak and Common-sense based approaches are the arch enemies of the “so called, know it all, specialists” and that is the real threat, more dangerous than the virus and these threats ensure humanity keeps getting hits by shit in one form or the other from time to time, just to have their inflated hollow egos well oiled!

I leave you with my thoughts here, grab a coffee, take a walk by yourself or walk your dog , eat well, stay fit and rest assured no matter what the “expert” says trust your common sense! Animals have survived with the virus for millions of years and humans have dealt with more nasty visitors coming from mother earth to us than the one we have now with us! So stay calm, and stay wise!

Ciao for now, will be back soon with another piece, until then keep that gray matter ticking and learn it well- Simplicity Works and that’s the way of nature!

Right questions matter over right answers!

~ PA ~ Leave a comment

Well, I have always believed that ; “Our understanding is limited by the perceptions that we build (within and around us) and at times these may resonate with the facts- that really are or at times the facts may seem to be what we seek them to be!” This piece is about that strange spooky place of being absolutely sure and yet getting lost in transit! This is about trying to understand, why Right questions are far more important and meaningful than always having the Right answer! So join me and let’s roll ahead!

As we grew up, we have always been asked to provide right answers to whatever questions we have been asked! Whether it was our teachers in schools, our parents, our friends, our colleagues or any other scenario that may come to your mind, It has always been about providing the right answer whenever people ask us something, whenever people wanted to get some detail or information from us, we have always been told that we are duty-bound to answer right and give the most accurate answer as possible! Well, this is perhaps yet another example of the conformity bias that modern societies live in and lead us like a big herd within! I won’t comment on this aspect further- because that’s not our focus for this piece! My focus rather starts at the other end of the question- yes, “How about teaching everyone around to start asking the right questions to begin with!” You know what once, you have asked the right question, you will always end up getting the right answer- almost always unless you working a diplomatic mission or are a high ranking official for your government! Let me simplify this for you!

Consider, our current global pandemic situation, what do you see? Well at the macro level, you will see few nations have fared better over the others, some of them have taken a more riskier route, perhaps more loss of lives than the economy, there would be others yet, who would have chosen to save lives over their economy- , few others would have walked the middle path and tried to strike a dynamic balance- between lives and economy, well nothing right and wrong here- just plain facts as you see them without any prejudice! So if you see different nations reacted to a common problem differently! Why would this happen? By logic, if you have same problem to be solved, there would be identical ways to address the same, if the end goal is the same (saving lives and livelihoods) isn’t it? So why the difference? Well the answer lies within this plain simple fact that, each of these nations asked a completely different question among their leadership teams, when the virus came visiting! There would be one set of nations who would have rushed to assess and manage the economic damage and decided to go ahead with a collateral damage in terms of human lives (liking it to a war like event) well, this is that group of nation, which would have possibly asked,“What do we save- we have to make a choice- Economy or Lives?” and the answer would have been displayed by the steps taken and the delays and timeliness of implementation of different aspects that go on with it! Likewise the nations that would have chosen Lives over their fragile economies would have acted accordingly! Next, there would have been yet a few other small group of nations, that would have asked, “How can I save most of Lives and Livelihoods both”? These nations would have landed up somewhere in the middle and stand a better chance of a rapid recovery from an economic sense compared to the other two! But these are the three basic and straightforward scenarios which work exceptionally well, especially when government’s don’t want to try too hard and experiment (which could end up being a full scale apocalypse and ends up bring the fall of their powers)! So if you see these nations asked the questions which were very normal, rational and practical- cool! Now see the real fun!

Yet, there are a few nations, which remained open for business as usual and even than the impact was not so severe to cause huge loss of either lives or businesses! So what is the question that these nations would have asked? Possibly their thinking would have moved ahead something like this! “What do I have to do, to ensure my nation remains on the growth/path that we have planned? What can be done so that irrespective of what’s unfolding, we can still be aligned to the national objectives of growth and wellness of the people?” The questions could also have been, “What is my nation, how likely are my citizens to be impacted because of who they are (age/ethnicity/ living standard/culture/access to healthcare systems/preparedness) and for how long and how bad?” There could be more such examples of refined thinking and questions which nations would have come up with, which in turn would have helped these set of nations to come up with radical strategies to meet the Virus challenge unlike the one-size-fits-all- Lock down model!

It is when questions asked by nations become more specific to the need of the nation and the societal requirements of the given nation, that countries have been able to devise and deploy a fail proof strategy which can work right form day 0 and ensure that even as the virus keeps coming in, the same event creates an exit path for the virus to be weeded out of the system with the same speed or more rapidly than it’s initial onset! What does this tell us, Well a simple fact, “The power of your questioning is more important and perhaps the only important thing that you ever require to ensure you get access to the most accurate solutions for the problems that you face! It is never about right answers, It is always and only about Right Questions! Always!

What works for nations, works for societies, city councils, offices, teams, and Individuals! The sharpness , wit and intelligence of the question to a perplexing problem will provide you a great answer/solution! If the quality of the questioning is average or mediocre, the resulting solutions too will reflect the same and as a result of it, you often find people, organizations and nations dealing with the same or similar problems again and again, the cosmetic aspected may change and alter/intensity may vary but the problem broadly remains the same and keep coming back with predictable accuracy! So how do we go about creating a sustainable difference? Well read on!

It all starts with changing the way we define a problem- the space where the problem is perceived- what is the problem – Is it the Virus or the Lack of immediate cure for it? Is it the large ageing population of your nation or is it the lack of trained healthcare professionals available to deal with the crisis?Likewise what is the business problem that you are facing? Is it that you have a great product for a wrong market or you are in a great market with a wrong product? Problem Definition in the truest essence is vital and fundamentally important to get ahead and reach some place to solve a crisis that’s fast coming your way! As your ability to develop accurate questioning picks up, you will find that answers that come your way are more simple, actionable and measurable in the context of time and value!

I will leave you here with your space so that you begin to start framing the right questions, which go on to provide you with even more meaningful and actionable solutions for a more wiser future!

Ciao for now and I will catch up soon with another article!

The HR pivot to the rescue.

~ PA ~ Leave a comment

If you are thinking this article will be about glorifying HR (Human Resources) and play down everything else that happens to be an essential part of the business, well you may be slightly disappointed, but if you want to know how and why people were, are and will always continue to be the core of all that we do as humanity; in that case, this piece is something that might just interest you! So let’s move ahead!

No matter how much few businesses want to keep shouting from the roof tops- automation, AI (Artificial Intelligence), Virtualization, autonomous technologies, well they can continue doing that, there is nothing wrong about it, but they seem to forget the fundamental aspect that even to build the frameworks that provide automation and allied technologies what is necessary is the human mind which is ingenious, innovative and relentless! All our future technologies will only be as good or bad as the thinking minds behind their development and yes, there have been instances when the envelope has been pushed to far and lead to disasters (read Boeing 737Max and Air France Flight AF447 disasters) where rushed-through technologies rapidly implemented and executed and puzzled human minds- leading to ambiguity when it was not needed with fatal consequences!

The key point that I am trying to make here is that human mind and people are the essence of every organisation and every business activity that we embark upon and in times like these when business are preparing to rebound, if there is any one thing that they should possibly focus on doing right,- It will be hinging their come back strategies and actions around the people space within their organisations and for that, they will need to deploy their strategies through the HR pivot! So let’s see what utilization of HR as a pivot can possibly look alike!

Whether you are an organization of 25 people or have 10,000, the urgency and necessity of developing a come-back strategy with people at the core of it, only grows in importance and relevance with the size of your business and people involved. Whether that size is measured in terms of market goodwill, product/ services range/ nature of business or the quality of people, each of these and many such attributes matter! I share with you few areas where the HR pivot can be deployed to bring about that much needed acceleration and doing away with unwanted business complexities which tend to develop around every come-back strategy. These complexities are at times genuine and unavoidable, but many a times are co created to defeat certain emerging scenarios by virtue of hidden narratives and insecurities arising from the people who are likely to be impacted by the developments!

While using HR as the pivot to come-back, here are a few basic approaches that come to my mind, you may like to add/delete a few depending on the specificity of the challenges that your business and people face!

My HR pivot choices:

“Business Enabler”

“People Empowerment”

“Visible Leadership”

“Communication Strategy”

“WE”

Business Enabler: When HR is used as an active pivot to enable business, it accelerates the come-back and fuels direction and purpose like nothing else! The given caveat here though is that the HR teams must know the business and be able to provide HR solutions and point of view which contextually help and empower business decisions, consider there is a requirement to have 50 more workers in the plant to boost production of safety gear- here if the HR is aligned to the business and has in-depth understanding- it will be able to understand the complete impact of hiring 50 people- if the business seems to be diminishing away in next 12-18 months and hence can possible avoid the hiring or provide a solution which meets the requirement in a more apt manner- say temporary staffing rather than a full time association- which will eventually wipe off the profitability coming form the project once the sales begin to fall off! The more aligned HR is to to businesses in terms of knowing the products/services, appreciating the market place factors and behaviors, the more equipped will it be to provide sane and wise advise to Business teams and ensure that no unwanted expenditure occurs and the whole circus of hiring and firing people can be avoided to begin with as much as possible! But as I said, Knowing the business is vital and as simple as this statement may see, this is as complicated as it gets and one of the primary reasons of failure for HR teams worldwide- when they don’t get the correct understanding of the business of their organization right!

People Empowerment: This is one of the foremost pivots that organisations who value their “people” tend to often use, the effectiveness of this however will be much dependent of the earlier pivot and how well the HR team understands and knows the business of the organisation! People empowerment also becomes less effective when the “people on the team are different” from the “people on the paper”! Many organisations deploy hiring strategies which are archaic and old school, quite a few hiring managers seldom show expertise on the technical side of the job for which an individual is being interviewed- one may argue that- you have a technical round for that and that team is best suited for evaluating those skills- well may be- but when it comes to articulation and the ability to communicate and discuss technical aspects of ones’ business with other people (which will be an ongoing process on the shop floor or the service floor) this blend of non-technical and technical skill and quality of engagement will be crucial to determine whether an individual will be successful or not and if yes, by what measure! This blend can only be understood by HR teams as they are supposed to be trained to read the non-technical aspects and when that is complimented by a thorough understanding of business and positional nuances it just makes the job that much easier and you know watch time that you did not miss a right talent and you have not hired a right person for a wrong job! Always remember there no wrong people, but jobs for which they get hired are either too much for them to manage to too little to challenge ! Apart from this, empowering people on an ongoing basis also becomes possible- once a fine understanding of people and the work is developed, in an instant a trained HR eye can spot who within the team is being under-utilized or over-utilized and how best there can be a rejig(minimizing and doing away from the whole effort of hiring from external sources- which you can read as additional costs- costs of time and money). Effectively done “people empowerment” works wonders and propels come-back strategies of organisations like nothing else!

Visible Leadership: Crisis or not visible leadership is crucial for driving resources forward and keeping everyone glued to a business goal or objective irrespective of ongoing distractions that an organization may be facing. The HR plays or rather can play a vital role here, for helping the organization decide who that face of leadership will be at what level. This statement may surprise you, but that is a fact, Leaders who become Leaders because pf the position that they hold, may not always be a great choice to communicate en mass with people to teams during times of crisis- because not only content of the communication matters, but it also matters from whom it is coming! Consider you have a unit leader who has risen through the ranks pushing behind a few senior members on account of individual performance, now if this person was to lecture the team on “collective responsibility” and need to work together, imagine how many of the team members would really be keen to take that kind of shit from that person! Hardly any! Well, that’s the point, depending on what is the problem type and what the crisis level is, the HR can guide organizations on who will communicate at what level- it may be the second- in- command of a team or a Supervisors or a Foreman with over three decades of experience- doesn’t matter, the only thing that matters is that there has to be Leadership which is visible and more importantly listened to- not only because of the opposition but also because who they are as perceived by the majority! which may or may not be the same person as leading that specific set of people! These visible leaders are always there within an organization and a trained eye can spot them and know when exactly to leverage their latent value for helping the organization race ahead!

Communication Strategy: As skewed it may seem, but a glued in and synced HR team also counsels organizations about the communication strategy that needs to be deployed, whether it is about asking people to work more, work less, asking them to take delayed wages, wage cuts or layoffs, whatever the communication, during a crisis, if any bit of this vital space gets into hand of someone who is amateur and not so sure of what has to be done with the content provided- expect heart- burn, legal issues and unwanted headaches and damage to the business brand as an employer! Organizations are managed by people (as yet at least) and as long as people are involved- people will come and go in all shapes and sizes of mental fitment! As I said in paragraph above, positional leadership is of little consequence if the ability to influence is lacking and authority gained by authenticity is limited! Hence a good communication strategy has to be not about the content of the message, but the Who, When and How of it and these can be answered by HR teams well enough once they are deeply synced into the business developments and unfolding scenarios of it! When crisis hits; fast and , clear action seeking or providing communication is of utmost importance!Sure enough organizations have PR teams to do this bit,if they tend to be disconnected from realities and are left finding more for literature in the content of a message rather than meaning, the whole purpose will be lost and the resulting ambiguity will do more harm than not having sent out a message!

WE: Perhaps this is the most important step wherein the HR can be a true and perhaps the only pivot that can unify diverse teams, process and people as required to ensure that localized and team level distractions are minimized as much as people and the larger and grater objectives of the firms are upheld and pursued after! An active, proactive and preemptive HR can appreciate the power of the “WE” pivot. This pivot which binds people and the organization in one thread is powerful to ensure that larger business objectives can be pursue and achieved seamlessly and other challenges can be overcome simultaneously on the way! For this pivot to work businesses need to empower their HR teams! This is needed so that the HR teams can lead people in a more dynamic way and are not kept restricted to their age old archaic spaces of HR Operations and allied functions! When HR is empowered enough to partner with business in an equal measure and lead the “WE” part there in nothing that will possibly block the way of an organization hell-bent to make a recovery and make a strong come-back with a definitive statement!

I will leave you here, perhaps you may want to add a few things, remove a few things and devise new ways to ensure that your businesses teams or HR teams or functional teams that you are part of play the role of being a pivot in a way they can to ensure that your businesses start to make that one much needed U turn to be aiming back to the growth finish line! Lastly no matter what your business is, how big or small your firm is, how simple or complex your business is, if there are people involved , you will rest assured need “people specialists”, for they know much better than anyone else on how to create value from latent energies that lie stored within each working soul in an organization! The HR pivot which is sharp and at work is a blessing that can make all the difference to establish your firm back to it’s cherished spot or make the firm struggle for quarters to come with no end in sight, dousing one fire after another as the business tries to come to grip with changing dynamic businesses environments!

Ciao for now, I leave you to think and reflect, add and delete and maybe you start working on the vital pivot that serves you right! I will back with another piece soon, until than have your Coffee!

Bouncing back and racing ahead.

~ PA ~ Leave a comment

Through this article, I share with you few basic, common-sense led plain speak approaches which may just help you that bit extra to bounce back and race ahead, whether it is about yourself or about the team that you lead or an organization that you are responsible for, or, in that rare case if you are leading a nation! So let’s see what these simple steps are all about and the kind of impact that they can create, when executed well! Before we move ahead, it will help to always remember that humankind is perhaps the most unpredictable species of all, and at times may end up doing quite the opposite what it’s mind will ask it to do, just to teach someone else a lesson, irrespective of what compounding damage that kind of reckless act may cause, and no where in the animal kingdom, will you ever find any other “social animal” displaying this kind of behavioral disposition, hence, this disclaimer to let you know,there are no easy slides to heaven and why no matter what anyone tells you; rational wisdom suggests that common-sense always holds the foundation to give one an ability to bounce back and keep surging ahead! So here we go…

Through my engagements and shared learnings over the years, there have been few broad and common approaches- which when mapped to individual specificity of a problem tend to provide a more meaningful way through , over or around the problem! Here are a few of them (and yes, these are not the only or holy grail of problems solving!, so keep adding to this what life has taught you and I am sure you will do exceedingly well, at times surprising yourself!)

Measure what matters

Find the “Why” of your discomfort

Be a Realist- Not an Optimist, nor a pessimist

Clarity of Thought and Communication

Plan for others around you as well

Keep milestones close and within view

Cultivate your common-sense

Be grateful and thankful

Keep what you must and discard all that you can

Measure what matters: We live in an era where we are bombarded with information 24×7 across touch points and irrespective whether we are interested or not! In this kind of an environment and the mad rush to stuff information down the throat of people regardless whether they have a discerning mind to understand, evaluate and conclude rationally with that information they are served is perhaps the most paradoxical problem of over indulgence after obesity (which is caused by overindulgence of food- most of the times!). Even in the current crisis that the world is facing, people are bombarded with statistics, number of total cases, deaths, new cases so on and so forth, what point is being missed out is real sensible data, what are the real active cases today? , what is the fatality percentage, what is the percentage of population infected from the total population and importantly what is the severity or potency of the infection! If people had focused on these parameters, over half of the 184 nations would have never gone ahead with the dumb lock down strategies that they initiated in the first place! Hence it matters and always it is only about measuring what matters and is relevant as we deal with problems  in the real essence of it!

Find the “Why” of your discomfort: If you have read “Start with the Why” by Simon Sinek, you probably know what I am suggesting, If you haven’t read that book, do yourself a favour and do read it! One of the most fundamental mistakes that people tend to get into is trying to solve a problem – thinking that “what they are solving is the problem”, truth actually can be far away from that and in few case the people happen to be the biggest problem, because of their limited intelligence and skewed perceptions of the world around them- which is nothing more then defence mechanism to either hang on to their dear job, career or a failing business, simply because they can’t imagine a life without their business cards! Unless you do not come up face to face with the singularity of your problem or challenge that you face and understand that all solutions and remedies begin by altering yourself from within as you try to set things straight, no matter what you say and do, you will end up wasting the valuable seconds of life coming back to the same problem over and over again – albeit with differing intensity but continuing with the broader flavor of distress will tend to remain the same! Once you have found the true “Why” rest assured that will give you enough bearing to keep moving in the direction which will remove you away from the senseless loop and give a sense of forward motion even as you untangle the mess of the problem at hand!

Be a Realist: Not an Optimist, nor a pessimist: As much as thinking negative, being hopeless, constantly nagging, cribbing and sulking is bad, dancing about and fiddling away meaninglessly as if everything is always great and you are experiencing heaven even as the world around you is turning into a hellish nightmare, can be far more damaging to a point where people start to actually doubt your mental construct and frame of mind- whether you are displaying psychopathic behaviors or have a complete hard disk failure!  The whole challenge with the “Stay Positive” movement around the world has been that few of the so called masters have ended up making it a big joke unto itself, I mean you may have an individual being diagnosed with terminal cancer and you want that person to stay positive? or a person in a terrible terrible financial mess and you want that person to believe that  all will be glad stay positive? Shouldn’t it rather be asking these people to first understand what the situation is then help them rationally evaluate what are the meaningful solutions that are available to them so that they can lead the time at  hand in the most productive manner so that their pain is comforted and there is a sense of achievement in the way the simply carry out their day to day chores or start ton re-build their financial credibility one day at a time? Certainly let’s not even bother to talk about the “nothing will be good ever- ultra-pessimistic way of thinking- that is painful even to write here forget about thinking that way! Having a true assessment of the situation in a given context (which comes from deciphering the “Why”) and mapping it to ones’ individual abilities and competencies is the only way to make the best of any situation that comes your way! Nothing more and nothing less! Staying real, pragmatic and exhibiting courage to confront and deal with the granular reality of the moment will alone help one move ahead and simplify ones’ ability to know the real challenge within the fog of ambiguity!

Clarity of Thought and Communication: This is of utmost important, especially when you are dealing with others and others are looking unto you for guidance and leadership in crisis, whether it is a small crack team that you manage for an assault as an officer, or whether you lead a team of 100 professionals which are working to meet team objectives- the sooner you can provide or rather continue to provide clear communication (which can only occur once you have ample  clarity of thought). This clarity has be at all levels, what is expected, what is being asked and what is been provided to have the tasks accomplished- this all can only be manifested when there in intrinsic clarity of thought about how the team is being led and what is the shoreline that has been earmarked to anchor the team – if required. When Leaders provide clarity at this level- the same is resonated down the line and that makes the jobs of the leaders a breeze and that sets up the team and the organisation for a fast recovery to everyone’s surprise! Importantly, the sensible and impactful communication pieces are Realistic and don’t share misplaced optimism and unwarranted pessimism! 

Plan for others around you as well: Very often when crisis hits, the first and natural response is to make oneself safe and have your immediate responsibilities (family) accounted for, likewise when it is a team that you lead, you are the leader for that unit of your’s and it only makes sense that you lead, guide and provide for you teams like you would for your family in the way and manner that is aligned to the organisation culture and ethics! No one is asking you to become a cult leader or go out of the way and pick up fights with senior members for your team, the point here is to be responsible and accountable so that even in worst case scenarios wherein you need to have a few members offloaded, that whole process remains dignified, so that if ever you need them back, they will be happy to oblige and join you back! This approach of being emphatic, sensitive, and accountable to every member of  ones’ team should be intertwined in the soul of the leader and that empowerment of the soul must be used to take calls and decisions which make sense and serve the larger good!

Keep milestones close and within view: Often people- leaders like to share milestones- what will happen in next one year, three years, five years, well good- nothing wrong with it, but real fact of life remains, that even if the leader remains (which by itself is a miracle- because people leave even at leaderships levels around 3-5 years) there will be new people in the team on an ongoing basis- and each time you have new people – if you were to make the same presentation, it will end up being routine for some and “wow” for few others! The only way to beat this type of  meaningful shit is, spell the broader strategy few times through the year, make it a decisive point and revisit that only when you need to and through the course of the journey have meaningful milestones which are more relevant, visible and actionable- perhaps having monthly or quarterly ones’ that keeps everyone updated, everyone feels involved and everyone gets a sense of forward motion! This will un-complicate whatever you try to pursue and keep enough cohesion to make things easier so that even when hurdles are met, the team knows what needs to be done to overcome them!

Cultivate your common-sense: Human mind works well as long as it is sharpened and that sharpness only comes alive and working when we are presented with compelling cornered spaces and challenges which have no routine parallel! This is where, trusting and following your common-sense, gut feeling becomes all the more important! You may have tons and tons of data and metrics to deduce and take scientific decisions, nothing wrong with that as long as you are choosing one robot over the other or one product range over the other, but the moment decision making starts to impact people without bringing in the human element in the framework, disaster can strike! Consider this, currently many firms are laying off, announcing wage cuts (as if doing a favour that you still have a job), but not releasing, where will they get that very talent back which would have been nurtured, trained and developed over a period of time to meet the organisations exacting requirements in coming times?, Sure people are aplenty and so is talent, but the time needed to retain and re-equip which will be dangerous lost opportunity (in the hands of a right competition can spell a disaster for the business) and can cause severe unpleasant business damage! Even more funny is what does the wage cut say? Does it suggest that an individual was paid more then  their real worth or does it say that ones’ worth has gone down or does it say that the hiring strategy was astray to allow that kind of omission to occur and pay someone what they were not worth of in the first place? What is the messaging that is being sent out? The only and only sure way of doing away with all this unwanted nonsense is cultivate common sense so that even rational decisions; when and as they are forced upon can be routed through the test of common sense and than action can be taken once these decisions stand the test of common sense! 

Be grateful and thankful: This simple exercise will work wonders for you as an individual or as leader of a team, be grateful for what you have- as you start the day, your mind, the resources that you have access to so that you can go ahead an weave the magic that you need to, playing your role and discharging your duties so that you keep creating the subtle difference which matters and keep the momentum going in the forward direction! Being thankful helps, it helps you to begin with so that you know what you could have achieved or not and what is that you are able to achieve or not with the people and resources around! Once you have reached this space of being grateful and thankful, and you begin to rub off this simple yet powerful thought within your team, you will see magic happen as the narrative will change from what is not there to what can be done with what is there!

Keep what you must and discard all that you can: If life is a walk, a marathon or a race, depending on how you see it, in any case, it will always make sense to reduce the baggage! De-Cluttering will help you individually and also as a leader! Knowing what to carry along, what helps and letting go off  things and people that harm and obstruct is the key element to ensure that you are able to bounce back fast and in time to make the most of an approaching wave which can propel you further ahead and give you that much needed early mover’s advantage as businesses race to be the first one’s to re-engage with their clients and customers!

I will leave you here, perhaps you want to add a few more elements, remove a few, the choice is your’s; for you alone know what is the contextual reality of your world and these are but beacons which can help you to glide along safely without running into mountain faces and odd weather, so that as you embark to your climb, you have all the power you need from the people on your team and the machine that you have! 

Ciao for now, will be back with another piece soon!

When the cure is worst than the disease.

~ PA ~ Leave a comment

Continuing with our rant on how stupid, dumb and mind-numbing decisions are being taken on a routine basis- all around us, this short piece is an attempt to see how we may eventually end up harming ourselves more by deploying half -measures, knee jerk reaction and imitation strategies, even as we try to do away with responsibility, accountability and ownership and use of meaningful scientifically validated rational actions! This is a journey to explore what it looks like from within in a typical case of “When the cure is worst than the disease”! So let’s roll!

To make it simple, we will see the different scenarios with increasing level of complexities which go show you how hurried diagnosis can actually make the cure worst than the illness! So here they are,

Anxiety Driven Disasters

Conformity Seeking Disasters

Information Led Disasters

“Always Agreeing” Disasters

Anxiety Driven Disasters: As the Coronovirus decided to embark on a world tour, educational institutions were caught off guard, the ones’ that were not technologically ready, needless to say suffered the most and this is where from where we get our first learning lesson! A few schools in India faced this, even as the different state governments urged schools not to ask for fees until the sessions for the next year began sometime in June/July; schools required to pay their staff so that they are able to retain their talent (which by itself is another subject altogether!). So when some parents (who yet refuse to believe that we are living in a cornered space) who had paid the fees and yet others who showed willingness to pay the fees, were told that you can pay later as schools will take time, they cam back with a boom to the schools saying, “Why can’t you go online and start, we can throw that money at your face, this is not done, we work in IT companies, we work from home, students can study from home”, so on and so forth… This trigger sets us up to the point from where everything now starts to rapidly go downhill! Well, the schools being who they are, ramped up fiercely, put extra time, teachers worked extra hard to get the content into the online format to ensure it stays meaningful and relevant for the students on this new medium and the parents were informed that, the schools were ready to start online sessions on time and that we can move ahead! This is that golden moment when the same parents who were ranting all through for their child’s loss of education etc etc, came back to the schools and started to say,” How do you expect a child in Grade I to have a laptop and use it?”, “I can’t lend my laptop for such a long time, I have office work!” So this is how shit manifests! 

If only, the  parents had not decided in haste, caving  in to their anxiety of  “What do I do with my child, who is free and I don’t know how I can add value to the Child’, and  completely outsourced their kids to schools and institutes, this episode would not have manifested, likewise only if schools had the conviction and authority to let the parent’s know that, “They know more about Education” and would have not heeded and given in to the parent’s anxiety, all this colossal waste of human manpower and ingenuity would not have gone to waste! Well there is certainly a lot of good stuff which will come through all this mayhem, but if you ask me this is a very elementary  level or rather a limited damage scenario emanating form a mismanaged crisis! If you are wondering what are do more damaging scenarios look like, we have our next type..waiting for us..and probably playing out near you even as you read this article!

Conformity Seeking Disasters: This is by far, one of my favorites because it is possibly the simplest to explain! The pandemic is a live example- The brash, blatant and unwarranted lock downs, shut downs, and whatever you may be calling them around the world have just ended up playing to the people who would have wanted the things to manifest the way they did! If you step back for a moment and maybe rise high- and take a bird’s eye view – you will understand- what we are dealing with is a virus attack- which has spread across different regions, nations, cities which are different demographically and socioeconomically as well, the one size fits all solution (read Lock down- which was in all probability planted into the minds of a few to be replicated by others!) has been needless to say a more bigger disaster then the virus- wiping away livelihoods, incomes, businesses and all chances of revival and hope in an unprecedented global meltdown much worse then the disease! You can pick and choose a nation of your choice, check the average number of daily deaths ( before Covid19- say for same time last year) and check them now- you will have your answers! If you are wondering why nations and leaders can get way laid- well the simple truth is – we all have evolved from Chimps and as the saying go, when uncertainty hits, it’s but natural to imitate and do what someone else has done- because if that has not harmed the other chimp, I too will be safe, hence as the first nation marketed “Lock down” as the holy potion for victory, others blindly followed, getting into a traps- which for some nations has been far far worse then the actual impact of the virus spread by itself! These episodes set off another set of economic disasters- which will run parallel to the primary challenge and will end up exhausting further the rapidly depleting and diminishing intelligence within societies to recover from the mayhem of a health emergency and financial emergency!

Information Led Disasters: I have touched this topic in my last article, this is played out more in the arena of businesses, because they thrive on their decisions both strategic and operational through important cues and visible indicators coming out through governments and regulatory agencies- so when the governments are all caught up in their own shit of “Conformity Seeking Disasters” any and all direction coming from them to businesses will be at the best confusing and contradictory- which in turn becomes a fatal blow that takes away even the remote chance of businesses surviving by trying to innovate and suggest alternative course of actions to revive and stay relevant! Businesses soon start to imitate each other, “what’s happening within my sector?” they ask, “What did they do?” in hushed whispers everyone is asking each other and then the conversations start, OK, “They have a turn over of xxx, they laid off abc, so I have a turn over of yyy so I will layoff pqr!”..Well this madness really has no sense because in this climate of Information (read Mis-Information), different contextual realities and race to Confirm and facilitate Capitalist greed, there never seems to be another way to get things done and so the death spiral among businesses starts, the result, well unemployment yes, but more importantly loss of Human Talent which comes biting back as a fierce competitor in a few short years and by then the people who have taken the decisions today are all but irrelevant and there is a new set of people grappling with this new unwanted competition for no fault of theirs! So well yes, this is one more aspect when impulsive, short sighted, best described myopic, unwarranted and unchecked haste creates a long term problem which is greater then managing a few businesses or sectors and ends up being a larger socioeconomic societal or national level problem!  

Always Agreeing Disasters: When crisis hits, even battle hardened, officers will tell you, they need on their team people who can speak their mind – to anyone – certainly respectfully- but one must say what they intend to- they must speak- courageously enough even when authority seems to be faltering and making decisions either in haste, impulse or on facts which are unverifiable and lack credibility- either because of the content quality or the source! When nations are run by people who lack courage, conviction, vision and simply don’t dare suggest or question authority on the scientific rationale behind decisions being taken- it is all but certain that the future is doomed because it will always continue to hand around over the horizon which never is reached and which can never be touched! Whether you have been part of a corporate that had called for a meeting of all your unit/ SBU CEO’s and all “agreed” (read “YES” people)  to cut costs and have people thrown out and calculated mathematically, myopically without understanding “Who” was being ejected out (the person- the experience- the competency angle) – it’s just a matter of time before the people who acted in such haste and impulse get the taste of their own medicine! Very often within the corporate corridors- the so called “CEO’s” (many of which I have found to be struggling with the true essence of that designation label and are nothing more then glorified managers at the very best!) act in haste and then later regret for what unfolds in due time- rarely do they get time and space to do damage control and many of them fade away into corporate obscurity with no future reference or direction like a satellite turned off and set on an endless revolution around the Earth for no joy! If you think this is bad, well when you amplify these kind of mishaps pertaining to “YES” people at governmental level especially if they are part of the strongest nation on the Earth or part of the largest democracy- just imagine how horribly wrong things can go when you have “YES” clan advising every critical aspect of  national security, financial wisdom, healthcare, social justice, growth, business environments, environment, think of an area and then just imagine how horribly wrong things can go! and yes when do go wrong, as they usually will go with a decent predictable timeline- the events that unfold make national and international headlines!

Well, I will leave you here, giving back your solitude, think and feel what you are witnessing, wherever you are, whatever  you may be doing, perhaps you are a national leader or a school teacher or a doctor or a pilot or a business leader or the average person who works for a living, take a step back, see the kind of decisions that are coming your way  or your are obliged execute;  try to decipher their source and the coded messages within the narratives; that alone is the way to salvage your today and safeguard your tomorrow to ensure that no matter who says  what, “The Cure mustn’t be allowed be worst than the disease!

Ciao for now, will be back soon with another piece!

The real story behind the Layoffs.

~ PA ~ 2 Comments

If you happen to be one of those people who have recently been asked to move on with some dignified (according to the employer) monetary compensation and a possible restraining order (that you will not speak negative about the firm for next 12 months), because the world is in a crisis and because your “not so long ago market leading firm” is collapsing and about to perish, this article is here to help you see through what would have happened behind the scenes, so that even you know how much you are really to be accountable (and if you indeed really are) and what does it speak about the modern day “futuristic caring organisations”! So let’s roll!

If you have been used to reading my articles for sometime now, you know it too well, I like to be to the point, simple and clear, no ambiguity, no opinionated bullshit and no creation of unwanted emotional stress, present the picture and leave it for your perception and interpretation based on how kind or unkind life has been to you! There is a good reason why we all as humankind are unique, even twins will be different, one may be absolutely sane while the other one may be a certified psychopath! So from my perspective there are broadly the following reasons that precipitate Layoffs, if you have any more apart form these, feel to add them to these coveted list!

White Elephants and Peacocks

Disconnected Processes

Right Team for all the Wrong Reasons

Incompetent Leadership

Business Led Strategic Opportunism

White Elephants and Peacocks: Well these roam about across businesses and organisations, easy to find, detect and trace! As the name suggests, they exist as long as the senior leadership enjoy their antics and can more importantly afford their salaries at the expense of someone else (that could be public money in case of PSUs or listed companies or money from Investors and parent companies!). Once the senior leadership changes, or has a change of mind (not to be confused with wisdom) they will change the sets of White Elephant and Peacocks with a spooky predictability- that’s why you find that few companies have their white elephants and peacocks getting changed every 2-3 years- it keeps their corporate zoo busy and adds to the meaningless excitement!  These are the ones’ who make most of the routine layoffs on an ongoing basis irrespective whether the economy is up or down, whether we are in midst of war, famine , surplus, whether we are growing at 10% or 1%, irrespective of everything and anything else, these are the ones’ who keep the HR teams busy hiring and firing them on a regular basis, larger the organisation, multiple such instances! You may want to ask me- but why do organisations get these White Elephants and Peacocks in the first place? Well hold this question to the end, once we have completed the other types, you will begin to see a singular thread which possibly will answer all your questions and provide ample enlightenment! So let’s leave this circus here and move ahead…

Disconnected Processes: Processes lead to Layoffs? Well, yes they do, normally you would have read them as “automation led layoffs” sounds familiar now right?, So here the question to ask is, why would an organisation create a pathway of automation without figuring out a smooth transition wherein the number of people are gradually phased out through “normal routine loss of workers”. The answers that you will end up getting based on the type of organisation you are dealing with, will be something like these, “we want to build a futuristic place of work”, “we want to flood the market through spewing out tons and tons of our products-irrespective whether someone wants them or not”, “machines are more reliable then people”, “this SBU doesn’t resonate with the new management’s line of thinking” etc etc. So you may start to wonder, why is it so hard to plan a strategy of 2-4 years duration to embrace automation, re-skill needed labour or workforce and then reuse  excess workforce through re-skilling and re-utilization aligned to the new process? Why do people start coming up with “Job Ads” to hire new people for the new process? Well hold this question, we will answer this towards the end! Let’s move on to the next one!

Right Team for all the Wrong Reasons: Through my experience, one truth that has established again and again is the fact that, Even as people come in all hues and shades of psychological make- whatever one may want to say, People are good.. always good at who they really are!–Everything else remains to be an acquired skill which either develops or fades away depending upon what opportunities are made available or not to an Individual and the Team that one belongs to! Often you will find in some sectors, that when a Head of a Unit leaves, the whole team moves, what does this say? Well if you ask me, it is the classic case of having a right team and asking them to do all the wrong things! Consider, you have  team of excellent communicators and sales professionals and you inform them that they will have to route their sales pitch through scripts and call centre outbound calls and them just keep sending pre-formatted templated emails to prospects- well you know what a true bred salesperson is going to tell you! well yes, he is all likely to ask the senior leadership to “FO” and not teach him how sales is done and managed! Now you may have a valid question, Why do organisations hire right people and ask them to do things which they aren’t supposed to do or make them do things the way it is detrimental to their growth or the process? We will answer this too towards the end…so hold on to this!

Incompetent Leadership: This certainly is the perhaps the most apparent and visible factor as Layoffs happen! Layoffs are almost always seen as Leadership Incompetence and in many cases- most of them that hold good- this is not about the Incompetence of Individuals at the top, that is different, this is about the collective intelligence or lack of it at the top that translates into Incompetent Leadership! One more face about Leadership Incompetence is that the more larger an Organisation, more are the chances of the same getting manifested and more are the pathways of Incompetence manifestation- imagine a debilitating attack on the nervous system from within- that is what Incompetent Leadership does! You may now argue that, how is that when majority of top management comes from famed business colleges/engineering/medical degrees from institutions (which most of us only can aspire to be an alumnus of), how can they be so dumb? or rather incompetent? Well sure enough that’s not how all of them are, most of them would be sane and wise- as long as they are all by themselves- the moment you add them to a team which comprises of similar people and calls for applying collective wisdom- and is trying hard to realize an utopian dream-shit happens and that’s when you start listening, “A” has joined the board, “B” has left the board and so on and so forth! So what, has this got to do with layoffs, well as these leaders struggle with their own collective challenges- they often get lost in a maze of inconsequential things and as this seeps through the organisational structure, the effects start to show and the resulting layoffs happen!

Business Led Strategic Opportunism: This is by far the most often invincible and the real reason behind many layoff stories around the world! This is what leads to creation of compelling PR narratives and creating diversion, distraction and deviation from real issues and this is the one reason which superimposes itself on all the above reasons and plays out choosing one or other type above! Human greed with no end, senseless capitalism and the ability to decide the fate of the majority by a few eclectic minority- when goes wrong- layoffs are perhaps one of the most minor things that manifest, the world has witnessed more murderous and damaging aspects of Business driven greed and Capitalist domination with no end in sight! If you think Conflicts and world wars were fought for territory, well you are right, but partly because each of them weer funded deep and long and that funding didn’t come only from government taxes but also through the invisible hands of the capitalists who favored one side over the other so that when everything settles down they get their pie of the cake to exploit and continue with their never ending hunger for world dominance through wealth creation and managing that!

This strategic led intervention when micro-managing- chooses the timeline for the elephants and peacocks, starts to throw spanners into the operational wheels so that collective wisdom start to falter and even the highly skilled and qualified individuals start to fail collectively! It is this factor that creates imagery of adding SBUs, shrinking units and hiring the best and then without much noise doing away with the best! This is what creates a narrative that wipes off every gain and every note of what Individuals and teams would have achieved in the organisation for the organisation and has the power to play down every achievement in face of some other narrative that is completely opposite to what real facts could be!

You may be a CEO and if you think you drive the business, you are wrong, equally wrong as the last executive who got laid off even as he had given all that the job called for! Layoffs are a narrative which are a dynamic camouflage to a larger purpose which is held close to the heart and mind of the business owner who is in turn dictated by the people who own the ecosystem wherein the business exists! If you think It’s your fault or mistake…think about it all over again! Ask one simple question- If you were really that bad and incompetent- Why would they hire you to begin with! 

As the old saying goes , not all is white and neither all is black- we live in an era that is colorful as it gets and has these specks of grey here and there, at times these grey’s block out everything around and that is the philosophical essence of what layoffs truly are! They are not the measure of the competence or lack of it of an Individual- rather they are a statement of how change is being allowed to come in- Transformation – as they call it- whether that’s a positive experience or not- depends on which side of a table you are sitting and what is the bargaining power that you bring to the table!

I will leave you here, and just to say this- Layoffs are good, like everything else, as long as you know how to make use of this blessing in disguise- be glad that it happened now as it happened for some other time perhaps would have been more painful- As long as you are bound by corporate slavery- Growth is Optional and Layoff is a Certainty!

Ciao for now, I will leave you here with your coffee, to think and reflect and make yourself Layoff proof if you can!  At Simplifylives, we are able to help and guide those who need help during these times with regards to their professional challenges and ambiguity, drop us a mail and we will be glad to assist!

Say no to Corporate Slavery! Embrace Layoffs!

Moving forward through turbulence.

~ PA ~ Leave a comment

The world provides ample opportunities to learn and reflect; as long as we are ready for it! When humanity faces ambiguity, it has always relied on the founding bedrock of established and proven approaches to overcome the challenge at hand and then move ahead! This short article I bring forth a few of them – the easiest one perhaps and the most simple ones, which when practiced at an individual level are potent enough to see you through most of the turbulent weather that life may have in store for you and ensure that you stay on your flight path to the destination of your choice! So let’s race ahead!

Anchor your anxiety: Whether it is the pandemic that you are dealing with or it’s after effects, as we deal with problems large or small, one needs to remember to stay in control and one of the easiest way to achieve that is to “Anchor your anxiety”. Anchoring your anxiety comes an Individuals ability to clear the clutter and see through the smokescreen that the mind is presented with. It is only when this has been done, that one can see beyond the chaos, what really does exist and more often then not, the proverbial devil is nothing but a figment of an overthinking mind which has gone into a steroidal overdrive of imagination! Once you figure out the fact and clinically cut that away from the fiction created by your mind- you have done a great service unto yourself by anchoring  your anxieties- unfound fears of things not going your way, rather going a way which can be counter-productive to your desires! This is the crucial first step, if you want to remember that way and always begins when you start to wonder, “Why is this abc person or  pqr event or incident, bothering me so much, what is the real “why” behind the apparent reasons that are projected over to the mind.

Trust your Intuition: Your Intuition is your internal compass- this keeps  you in good shape and no matter what the weather seems to be across your windscreen, as you keep moving ahead, it keeps pace with you and plays the role of a much needed early warning mechanism. This further ensures that you always have an inbuilt and  working risk avoidance or risk mitigation system at hand to overcome the odd            bumps or incursions that tend to creep up into your path! These odd bumps or incursions can either come with a fair degree of warning or at times appear out of the blue! Either ways, if you have a working and tuned Intuition, that can do real wonders for you and ensure that you are able to overcome most of the times and continue to stay on course to your planned destination, may be with some unavoidable yet meaningful detours on the way!

Choose your route:  Experienced mariners and navigators have one thing in common, even if they rule two different realms of transport, they are experts when it comes to charting their course in their space! They know exactly when to cruise, when to slow down and when something is safe enough to take that risk or when it is wise to move around and take a longer path, if that ensures that they will reach the destination! Likewise when stuck by uncertainty and ambiguity, even though it may seem difficult and unclear at the beginning to chart a course or look ahead, once you start forcing your mind to seek direction from the clutter that it first seems to see, you will eventually start to get a sense of clarity and direction which will help chart the course which at some times could be as simple as what you decide to do tomorrow and at times can be a compelling detail about how you want to keep moving ahead.

Break the routine: The human brain is an amazing machine, yet it has it’s own lethargy, when it is presented with similar conditions over and over again and it tends to start assuming things and that can be dangerous– if you want to know what I am talking about- well just consider remembering these few things- how many lace-holes does your shoe have for the lace to pass through, or how many teeth do you think you have! Well the point that I want to make here is that, the brain gets easily bored with routine and then starts to play the game of assumption and these assumptions then start creating non existent demons, eventually leading to complete ignorance to real issues and not being able to dig deeper and see through what is being presented. A break from routine upsets the predictable pattern that the brain would have been tuned into and thereby helps it retain it’s optimum alertness levels as it normally should! This alert brain is vital as you strive to move around and over through turbulence!

Re-build yourself: As long as individuals stay invested in themselves, no matter how big the problem seems to be, they will always be able to find a way to overcome and keep going ahead! Re-building oneself is like carrying out that engine overhaul or that complete strip down maintenance of the building or your bungalow, where you remove all that is rusted, ain’t working and replace it with what you require moving ahead and what you possibly did not have as yet! Perhaps, new gadgets, tools equipment, areas so on and so forth, likewise when it comes to U, you will have to see what is holding you back and check what you can possibly do, to eliminate all that is working against you and holding you back and add up all that will help you! Certainly this is easier said then done and this has to be an ongoing exercise, irrespective how calm your journey appears to you at the moment! This re-building is all bout adding skills, wisdom, street smartness and components of perseverance in the new emerging contexts that you start to feel as you continue to move ahead.

Make your journey too a destination:Unknown to most if us, travel detours and turbulence are an opportunity to learn, practice and get familiar with something that we would have otherwise missed out. Having a mindset to explore every moment of the journey will do two things, firstly it will make every moment an unique destination unto itself and secondly the learning that comes to you through these moments will definitely come in handy as you keep navigating and charting the course of your life! Still unable to get this bit, well try and recall the last time you have  shared a chat or an idea with a stranger on your flight or on the train that you boarded, what kind of stories did you hear and what is the story that you shared;was that a learning and uplifting experience or was it counter productive. Like wise when mariners and aviators chart their course and when they do hit the rough odd patch, as they will some or the other time, they apply all their learnings to ensure they keep everyone safe and even as they come out of the odd space, they have yet learnt something new either about the problem or the way they handled it! This way the learning goes on and each of those moments becomes a captured moment- a destination unto itself!

Focus on what matters: Whether it is the theater of war or the scene at a fast paced workplace, with multiple things simultaneously developing and popping up with passing time, and the mind being fed with more and more information very second, the ability to take reasonable and rational decisions gets even more challenging and the only way to manage this and ensure that this clutter doesn’t fog your thinking is to stay focused on what really matters! You have to develop a dynamic approach to ensure that you receive the most critical and vital information that is relevant to the contextual moment of time that you are transiting, because one moment later that information in all probability will become redundant and you try to apply that content a bit earlier, chances are that a preemptive assumption may put you into a more grave situation and precipitate unthinkable complications for trying to rush through by assuming what is not there and what would have possibly never manifested! Timing is the essence here and staying focused on what really matters in the contextual moment of time is the key! Through your journey, you will be hit by an onslaught of information nuggets, some wise, some useless, your ability to judge and pick and choose at the right time will eventually determine the quality of your judgement and the resulting action will speak volumes of your success or missed chance in an equal measure!

Learn to “Let it go”: There will be times when you will have to simply let go of things, consider this, you are a pilot and flying into an airport and the weather near the destination airport has suddenly changed over the last 20 minutes and now there is no way that you can land- so what do you do- well nothing- but divert to your next secondary airport. Now in this case if you were to try to go against and execute a dangerous landing well, you would have landed with a certain degree of risk, but the cost of risk is too big to allow for someone to even try that! Many challenges and odd patches are similar that we face, whether it is the moment where you are supposed to speak up to you boss, your government or people in authority, what you need to understand is the singular fact that fighting battles and wars which have a pre-determined outcome is never a wise strategy!-Learning to choose and pick your battles is of utmost value and knowing when to Let off is even more valuable! The lesser the baggage you carry, lighter will be you journey moving ahead! 

Make your own lemonade: As the saying goes” When life gives you lemons, squeeze them and make your own lemonade” Your intrinsic ability to see a challenge clearly and knowing how to crush it completely to your advantage is of prime importance, fighting with the same problem over and over, eventually may make you fall in love with the problem and succumb to it- whatever that may be, but once you learn to deal with a challenge with intent, focus and a will to crush it completely once and for all, you will see how liberating that feeling is- when you know that you have possibly not only cleared away a threat permanently but also have created a strategy to deal with it if it ever resurfaces in the manner and the intensity with what it would have earlier fostered!

Believe: Believing in yourself perhaps is the one of the final things that i have on my list! The ability to have faith and self- belief is vital for one to be able to cover come challenges and turbulence and let me tell you this is not about misplaced optimism or a gung-ho macho approach, rather it is a deliberating and slow non glamorous approach which depends only and only on all the accumulated experience and wisdom that you would have gathered to make those critical decisions in a crisis which eventually ensures that you either live to narrate the story or go down in history with your final moments being constructed on the theories that come up based on circumstances! This belief within you must stay and remain- always- this is the only attribute which can either ensure you that you sustain and overcome the turbulence or loose out at the very end moment and end up vanquished even as success and victory was within your reach!

I leave you here, with these thoughts, for you to reflect and think what are the other things/ attributes that you can think of and which perhaps may be more relevant for you in the unique way that you approach world! As I said, this is not the “Know it all” and “Elixir of Success” this is merely a starting point to start getting collected and identify what are the aspects that help you and what are the things that harm you- so that the next time you hit that odd patch, you know exactly what to reply on, how much and what not to run after!

Ciao for now, will be back with another piece soon!

 

Adapting to a new way:The human factor.

~ PA ~ Leave a comment

The best thing that happens when disasters strike; everyone and anyone suddenly becomes an expert and has definite answers to “what could have led to the disaster”, but rarely is there an answer ever found even from the certified experts about the “Why” part of it-  why was it allowed to develop into something that it would have and why were the early warning mechanisms either absent or why did they fail! Well this  piece looks into the human aspect of what people can expect coming their way and what could be the possible ways to navigate these times! Whether it is about an Individual, a business or a nation- People are at the very foundation of everything that we do, no matter what you say otherwise and if the people story begins to fail, in no time you will have failing Individuals who will translate into failed societies, resulting into a full blown humanitarian crisis!

As Human Beings, we have evolved through the years to survive, prevail and better our societies- immediate and the next with a single purpose of making life as comfortable as we can- how  we go about doing that- largely depends on the other aspects of demographic distribution, climate and opportunities which are heavily moderated by the agreed society type and governance models! Mankind has been a witness to many large scale potential wipe out events- whether they have been wars, famines, epidemics; but each time eventually societies have emerged out of the challenge, albeit changed and stronger- for the better or worse- well that is left for you to decide- because the answer to that question directly relates to who you are Individually are and how much impact do things bring upon an individual and what the Individual then decide to do with it- React or Respond! This time will be no different, but since the scale of the event has been global- there will be deeper scars and the time to heal will be longer then usual- which in itself will end up leaving fractured communities and societies as the unwarranted byproduct of the healing process! At the core of bounce back, will be the choice of behavioral attributes that will make the difference between successful adaptability and an ever going struggle to cope up with the new ways and developments!

Whether it be work, private lives or the grandeur of business and public life, as we move ahead and out of the current global slow down, Individuals who display a saintly level of patience and perseverance especially when they are occupying leadership positions will be able to thrive individually and put their teams and the businesses on a super fast growth trajectory, sure enough, contextual settings will matter, if a nation is sinking it really doesn’t matter whether your business strategy is a prize wining one or not!  What this singular grain tells us is that, as humans, we will want to move ahead and calibrate our surroundings to the known levels of familiarity and feeling of being secured at the earliest to begin with, which will be rapidly followed by an intense period of observation and social change which will tend to do away with everything and anything that does not serve its purpose in the new systems and designs of work and life that societies and individuals will now begin to adhere to! Whether this works to the help or harm an Individual or a society will largely depend on the intent of the governance model- which way they would want these steps to move- whether to expand and settle to close to earlier expressions of freedom and access or whether they would want to have a restricted and controlled environment for the next 12- 16 months with an aim to go by the maxim citing, “To Err on the side of Caution”!

To put it in another way, businesses that value people and are able to evaluate qualities exhibited, the value systems displayed with fine prudence will be able to hold on to the most prized and coveted Individuals-who  in-turn will play a pivotal role to drive the business ecosystem. If there is a slight error of judgement in evaluating people and their attributes, as businesses emerge from this disruption, the ones’ who have made bad choices with regards to people will suffer even more greatly in times ahead and will end up loosing any advantage that they would have built in the earlier stages as they will no longer be managed by gifted and professional individuals!

Among the Individuals who will be able to steer themselves and all that they lead (whether a business or a community), patience and perseverance will be the two fundamental pillars, which will be worth their value in Gold which they will be able to utilize in the changing times, even as they demand  consistently evolving individuals. These leaders will be able to sustain and manage the tantrums and discord that will come their way through eccentric or sporadic human behaviors and  complicated business environments with ease and confidence which will further propel their cause and ensure that the lives that they influence and lead are aligned to the all important growth mindset!

People who have been natural introverts or calibrated extroverts will be able to tide over the changing dynamics with more ease as compared to extroverts who belong to the sub type of social butterflies-who thrive on meaningless interactions- which are good to see and observe but carry no valuable content or quality of engagement! Needless to say irrespective of what type you belong to, having a thinking and rational mind which anchors on science and common sense will be of prime importance!

This also happens to be from the anchor point of history- that moment in our lives, where across the layers and maze of society, we will witness that two distinct patterns emerge! The first one will be a set wherein Leaders will create more followers and the second one where Leaders will create more Followers- which of these sets becomes more powerful over the other and takes the popular lead will end up deciding the future fabric of your social engagement and the way we are able to move about doing business, and thereby creating our limiting beliefs and new bench marks of societal confirmation biases for the next decade or so! Which one of these approaches is right or better over the other, well largely depend on the contextual settings of the society, what my understanding is that, Evolved and literate societies will create more Leaders and this will provide these societies to emerge rapidly once again as “Thought leaders” and thereby consolidating their dominance around the world as Nations which create and set standards for the other nations to follow!

I will leave you with these  thoughts, so that you can take them  further and reflect on your experiences; possibly devise strategies that align with your Individuality, reality of you and the group that you lead! So that as we emerge in the times ahead, collectively as a society, we are still able to hold on to the promise of togetherness, even as some of us may agree to have more Leaders and yet some of us may agree to have more Followers! The fine line remains, that Humanity must and should prevail in spite and despite of everything and everyone else!

Ciao for now, will be back with another piece soon, until then stay safe, keep your mind anchored with wise thoughts and remember, humor doesn’t harm!

 

 

Leadership-Calibrated by Incompetence.

~ PA ~ 3 Comments

Whether you are in India and wondering what more worse is in store for you, or whether you are in the USA and have been through the process of social suffering and social mourning, irrespective of what your individual story is, right now, perhaps since World War II for the first time, Humanity is held at Uncertainty, which is nothing more or nothing less then the reflection of Incompetence of Leadership at the highest visible levels within the societal arrangements that we have adhered to as humans over the last 60 years, and perhaps this is the reason why the evolving changes will question and possibly topple existing rituals and arrangements in the months and years ahead- some may help and yet a few may harm! Join me as we try to make sense of the clutter and chaos and understand what the noise is all about within the moments of deafening silence that we get to hear every now and then! so here we go!

The current crisis – so called crisis (if you ask me) is a stark reflection about how something that could have been better managed was allowed to slip away and run free and unleash havoc in no less then 184 countries when the virus was at is peak! I am not going to use this article from the point of view of who did t, why and all of that political rhetoric, the focus here is, “Why did world leaders react the way they did” even as details (no matter how insignificant and ambiguous they would have been) began to emerge about the ferocity and damage potential that this virus was capable of.  A part of the answer lies in the fact that our world is an ecosystem of delicate and fine balances, like an orchestra all the different musicians and creative geniuses come together to play not one tune but their different tunes and just make it audible enough to know us who is out of syn and who is in the fold of the developments, the current episode has been so bad that it has turned a global orchestra into a big mess where every player has ended up not only playing their tune but also has ensured that the other one can’t play and hang on to their own tunes! This, I call “acoustic dissonance”! A space where no one is listening enough for anything specifically and whatever that is getting played is being accepted!

Leader’s decisions are understandably calibrated to the limitations of what they are asked to govern and manage. The problems start when they begin to govern and manage not from the mandate that has been provided to them or the positional power bestowed unto them but from a space to imitate and replicate what is being done elsewhere and when they start to find their answers in the same problems which are being resolved elsewhere; completely forgetting that the contextual setting of a same problem will have a differentiated impact based on the context of the other place and the specificity that it brings along with it! So  to begin with,why does this happen?

Unlike the golden age of emerging nation, new world and economic order that we have witnessed between 1950 until 1990s, the digital age has hastened everything and created blanket formulae for everything and everyone, whether it is a job that you need  or the vocation that you need to pursue, there are templated pathways to success and failures, and of course, when it comes to politics, there are dynasties and legacy handovers- but not all of them necessarily are mature or wise like their earlier generations! What all of this leads to, is a sum total of failing competencies across the social fabric, with citizen pressure low and misplaced with regards to their priorities, aspirational quality of governance, for life; the governing arrangements reciprocate by doing simply what is being just asked and aspired- and completely doing away with any visionary effort to preempt or proactively mitigate any foreseeable challenges- these aspects are then exposed as the next disaster strikes and then each element of this failing incompetent social fabric is rushing to help each other- something which could have been avoided in the first place!What’s worse as soon as the challenge is overcome, the social fabric falls back to the misplaced notion of comfort that all is well, until the next time bomb sets off, which in all probability is hidden in the current challenge and is already ticking off as this one is being managed! So now the question, can we do something about this?

Well the answer is a Yes and a No, the modern day social issues are unfortunately driven by individual greed and disease of wanting more and more with no end in sight, when this amplifies across society, it’s a hopeless situation which keeps repeating over an over again like a never ending spiral death dive unless there is a radical shift in the leadership model which is able to stall this dive and align the whole critical mass of the society for a greater and higher cause and purpose by leading from the front! This is where true leaders emerge and that’s why Leadership experts and Human Behavioral specialists  often say, True Leaders emerge from the Crisis even as Pseudo Leaders create the crisis in the forts place! This alone is the hope and promise which can pull failing societies and individuals from a never ending self defeating death spiral and align them to a higher purpose and direction for the larger good!

Leaving the larger governance issue here, if we see what happens within our work areas, it is no different; every organisation grows to the limits of the Incompetence that is displayed by their leaders and the limiting beliefs that come along with it! This is why you see the churn that you see when individuals decide not to work with Mr. A , B or C or for a Company X, Y , Z- this has largely to do with this simple underlying fact, which gets camouflaged and distorted in the disguise of team meetings, restructuring, formation and disbanding of SBUs so on and so forth! Another quick way to see if you are facing the Incompetence challenge at the work place, just make a note of hoe many meetings you are part of and what real world difference have those done to you as and Individual or your team or the client (who actually pays for your in-office entertainment sessions!). The moment you do this, your next decision will be either to chart a course for your growth within the firm because things are still manageable and repairable or you will get busy planning your exit strategies! Most of the organisations suffer not because the people are ineffective, it is largely because the direction and quality of leadership is severely compromised which simply doesn’t allow people to either contribute enough or has them disarrayed in all  other directions then what they should be focusing upon, thanks to the element of Self-Obsessed- Self-Driven – Megalomaniac style functioning! So how does an individual navigate around this and stay safe from being drawn into this trap of Incompetence?

The simple approach to avoid Incompetence traps comprises of really basic stuff! Firstly you may like to start by saying “No” to that undue promotion, designation, money, incentive which, heart in heart you know is not right and not worth what you are! Well yes, this seems idealistic, but that kind of introspection and being brutally honest with oneself is the foundation to ensure you don’t get entrapped into the world of Incompetence! Importantly to execute this strategy you need to have a design for your life and value system in place which provides you beacons and alarm systems to ensure you stay ion track and calibrate your growth, progress and monetary success by staying away form incompetence traps all along! Next what you can do is remain “Authentic” no matter what the compulsion and temptation, don’t disguise to what and who you are intrinsically not, if you cant tolerate dumb people, ensure you study the collective IQ of the team that you are supposed to work with or lead, rather then ending up with increased anxiety and hypertension, this first step can ensure a lot of unwanted explanation and white noise in your life is taken away in the first instance! Lastly learn to create clear protocols and keep you expectations right! If you want to travel faster then Mach 2 you need to be on a fighter plane and not on a commercial airliner, so be sure you are using the right framework and contextual settings which allow you to get what you expect as long as you continue to provide the inputs that are required to receive your expectations! This list is not exhaustive and there can be more and more nuggets of wisdom and plain speak that can be added and created to suit individual personalities and contextual settings and that is the most important aspect of life, since we are all unique individuals, could be similar in a few ways perhaps but necessarily unique, each of us requires a unique solutions to a seemingly similar problem because the contextual settings are always going to be different and that is the key to steer clear of Incompetence around us!

I will leave you here, allowing you to think and reflect on your share of experiences with incompetence and what you could or did do to either help it or stop it and whether you are zoned out or zoned in within the entrapment of Leadership that is Incompetent!

Ciao for now, will be back soon with another piece, Do keep writing to us on topics that you want to learn and share and do let us know if you or your organisation needs assistance to mitigate your Leadership crisis! 

 

 

 

 

The story of large shadows.

~ PA ~ Leave a comment

Hey! hope you are fine! Well if you are able to read this now, I presume you have put the worst behind you and are now preparing to make sense of all the chaos and uncertainty that surrounds you and intrudes you through the various intelligent sources that you have- your whatsapp, your google and your network of networked friends and well wishers! Well this piece is to make some sense of the chaos around you and help you to find one way to inspect and make sense of all that is been thrown at you or will be coming your way over the next few weeks, so here we go!

Let me take you back to your childhood, you would have at some point in time, played with candles and studied how they cast shadows and also experimented to scare the daylights out of your friends! As a matter of fact what we are facing today is no different form this seemingly inconsequential episode! You may find this thought to be very simple, certainly it is a simple thought- but simplicity of thoughts does not mean that you discount them or simply brush them off as not been valid! That is the prime fallacy of the conformity bias wherein as a society we have evolved over time where we have started to believe that if ideas and things are not complicated they are not worth it, well actually the fact remains that the converse is more apt and more true! As societies have evolved and as we have evolved through work and education this constant and never ending one upmanship and pursuit to show that “I am better then the other” had laid the foundation to our own detrimental fall in the coming times! This whole pandemic episode is one such example- Well, one may argue that WHO (World Health Organisation) said this and said that, the question is what was your common sense asking you to do?! Possibly many nations wanted at first instance to shut off their borders but didn’t do so, just because they were afraid to not confirm to the global standards and when these global standards turn out to be grave errors of judgement, you get what we have just got served; A pandemic which was purely meaningless and avoidable with unwarranted loss of lives and misery to millions worldwide!

Our approach in the modern day has been about being ever connected in an ever complex society which has laid to an overdrive of dependence- let’s call that over-dependence! This over-dependence on each other works well as long as things are good and pleasant and the tug of war of commerce ebbs and flows as it should- the moment there is additional strain on it and one of the partners feels or thinks that they want to nudge a bit, the whole ecosystem will fail and with it everyone gets hurt! Even before the pandemic, not many may recall, the world economies were struggling to find ways ahead and were attempting to see what best way they would want to have their nations navigated as the next few quarters were starting to look rather more unpredictable! What the pandemic has ended up doing is, it has provided a hard stop to global economies, put them in suspended animation for the initial first few weeks and now, unless there is a measured and calibrated response from all nations in a sequential manner, the results will work in favour of a few and will be counterproductive for few others, which side you will fall into , will largely depend on how self-reliant, robust and intrinsic strength of resources a nation has over the others!

If you were to now extrapolate this aspect to your workplace scenarios you will perhaps understand how these similar dependence value systems would already have played out and will come up as organisations begin to come up with coping strategies and building BCP (Business Continuity Plan) measures which are more robust then the ones that they possibly already have in place! One important thing that businesses would have found through the sudden hard stop would be the plain simple fact – that either they have had misplaced dependence, duplication of processes and unwarranted complexity of chain of command and a fragile span of control! Needless to say, businesses will move swiftly to rectify these aspects even as they commence joining the loose ends and at the same time there will be new design elements evolving with regards to organisation structure and systems which will ensure that, next time such an event unfolds on a global level, and there is a need of another hard stop that will have minimal or negligible impact on their way of work and this will be achieved through only two ways- Investment in the right technological processes and the Right People at the Right Places!

The current events unfolding the world over have exposed, if you may say so the vulnerable aspects of governance, be it at the governmental levels, businesses or even how Individuals manage themselves through a crisis! This vulnerability relates to the long shadows that we talked about as we began  this piece. This vulnerability of the long shadows like in the child’s play comes from ignorance and feeds on fear- fear which is rooted in ignorance and a strong risk averse mindset! The only way to dispel this fear or mitigate it, before it consumes one and all (just as it has during this global pandemic showdown) is to fight the war of ignorance through knowledge and cure the fear of uncertainty by illuminating the hope within each one of us! Unless we are able to lead directed and focused approaches to dispel our ignorance and lack of knowledge and rely to depend on existing confirmations and norms that have worked well in the past for a pleasant tomorrow, we will keep getting surprised from time to time and these surprises at times may not be very pleasant to say the least!

So the point here is, the shadows that play within  your mind, reflect what is lacking and that is the direction where the mind should be lead to in a calibrated and focused manner to seek wisdom and do away with fear of ignorance which allows the shadows to be bigger then the problem or the object by itself! It is this approach alone that can answer many a situations whether that be the routine mundane task at home or the more complex challenge of saving humanity from the grips of a so called pandemic! I call it so called, because as I mentioned earlier, when ignorance is wheeled around the world what we end up getting is not a solution but more fear and ambiguity! When we wheel around the world a focused message of action and hope that’s when there will be enough light to dispel the shadows of ignorance and keep them at bay – behind the light in front of you and that is how it should be always!

Ciao for now! I will leave you with these thoughts for today, will be back soon with another piece and do let know  what next you may want to read here!

 

 

Staying relevant by being future ready.

~ PA ~ Leave a comment

It’s a breezy Saturday, and what better time to unwind and start plotting your bounce-back strategy- the world has been closed for a long time and now it has no other option but to open up and be prepared to face the collateral damage for opening up, because closing up will be far more grave and disastrous by many aspects! But wait, what do you think the world is opening up to? On one hand we have reports of lay-offs, job losses and uncertainties across almost every major sector as I type; across the continents so what is it that you want to get ready for? Where are you heading for a all dressed up when no one is throwing a party in the town! Well this piece is about doing a quick take of what our ecosystems will begin to look like as we start to gather ourselves as individuals and societies and workplaces start to revive and more importantly what is that Individuals must do ( at least what I would suggest) to ensure that the next time this kind of shot comes back paying a visit- you have a better and sane strategy to deal with it rather then staying locked in and in all likely hood getting killed by anxiety and uncertainty (by aggravating your other health problems) then the actual pandemic itself! So let’s roll…..

Whether this pandemic was an accident or an intentional act, we will know for sure in the coming few months from now (which will offset another round of chaos irrespective which way the finding goes); what is important to reflect upon is the fact that across the world- most of the large economies were already feeling intense financial pressures for the last 7-9 months- for varying reasons from regional to global socio-economic equations- the point to note here then is that a financial meltdown was imminent, the pandemic played the role of a catalyst to accelerate the downfall and make it more intense and deep through all the countries that it managed to sneak into! As I did mention in one of my previous articles, when the Art of Distraction is at work- everyone of us has been caught up seeing the stocks fall, the prices go down, jobs being lost- but what we fail to notice (thanks to the directed and opinionated media presence all over the world) is while stocks fell, someone picked the sell off, as people got sick, few companies were already in the race to provide medications- as if they knew it was coming! Well, life has one common thread across irrespective who you are and where you are- that thread is- There is always more then what meets the eye- and well I will leave this contextual build for the article right here- because this is the point where the most pressing question now needs to be answered – What next!- What can an Individual expect and what should an Individual do to remain relevant and future safe in an equally uncertain world that we all are heading into for a few years at least! So let’s unravel the simple solutions to this seemingly complex problem!

Let’s explore a few techniques that as an Individual anyone can and should practice to stay relevant and future proof, no this is not The List, these are few which through my engagement with youngsters and observations, I felt were the most defining and important ones to ensure that Individuals are able to keep riding over the turbulent waves that times ahead will keep sending across to them over and over again like it has been happening for the previous generations as well, the only real challenge being, in the connected world you really don’t know who sneezes and who catches cold that fast!

Stay Authentic: Even as the world media and everyone around you always seems to go ga-ga over “THE PEOPLE” to look up to syndrome- well let me tell you what, they are not telling the world what shit they have been through and what rules were bent or broken to become who they are! Allow fascination to be what it should be uplifting at the most and inspirational at the least and leave it at that! We are around 7.5 Billion across the world and if even Twins are different psychologically , there must be a good reason why nature would have wanted to us to evolve the way we did by retaining a strong sense of individuality read authenticity which is  deep rooted to the concept of The INDIVIDUAL SELF! and reflects inwards like a eternal internal reflection! Being Authentic begins with A refined sense of awareness about oneself and everything and everyone around you. It also involves the ability to be assertive about Who You are and wanting to be Who You are irrespective of the social confirmation biases and all the pressures and temptations of the modern world! Easier said then done- sure it is – but this is the first and foundational step to keep yourself relevant always and for all times ahead!

Define your unique skill: This has to be better then I can make cup cakes or I can sing or I can drive, This has to sound like, I am that Ace Pilot that you always wanted to fly with, or that Surgeon you can trust for your open heart surgery or that scientists you can count on to decipher scientific jargon and provide solutions to perplexing problems, that teacher who inspires and motivates that co-worker who creates a legacy of either a process or work or  technical know-how that becomes the gold standard for doing what people do! This is the second step, once you have learnt to be authentic about yourself, this will come naturally to you effortlessly , because once you have known who are, you will make no mistake in deciphering What you can set out for! You may also want to access my other article on this subject here.

Define Success: As trivial as it may seem, but this is the key to ensure that you sustain your journey and efforts and don’t get burned out or blown away because of exhaustion, not knowing when to stop or falling into the never ending trap of human greed which comes in coveralls of almost anything that you can think of- Being the Best, being The biggest, being the largest, being the xyz… well don’t confuse this with being or not being ambitious- I mean once you know who you are and what you are the you ought to know what is that you can achieve hence these statements of “Being xyz in front of the world” simply don’t hold a chance to come back haunting to you and distracting you into another level of complication! Knowing what success implies to you as an individual will only come through once you have completed the first two steps of knowing yourself and what your intrinsic skill is!

Chart your Course: To reach the success that you have defined needless, to say you will have to plan the road trip and chart a course, importantly because this is about “you” You alone will be able to select and select options through trials and error for there will simply not be an template that will fit your requirement as long as your definition of your authenticity, skills and success are unique! We all may be similar in terms of abilities as human beings on the broader subset of things, however when it comes to deploying ingenuity and innovation, that is where the great differentiation happens and this alone is the ever dynamic action point that keeps you either on track to your definitions or steers you away from your pursuits when your thinking mind starts to waver in face of worldly compulsions and confirmation biases! This stage happens to be the real test of time and for someone to walk through this path and keep walking on this path it is a constant battle of choosing and letting go of opportunities that life presents every moment- those which resonate with you and help you stay on course will blend in perfectly and those that don’t help you will (if acquired) start to create dissonance and lead to a drag even as you strive to keep the forward momentum! Knowing when to rest, when to divert, when to halt (for the moment- practice the pause!) and when to race ahead are all the secrets and skills that need to be learnt and applied on the go- how well they blend in or not makes your journey then either smooth or that bit turbulent!

Be a niche: Whatever you may want to choose, finally this is the mantra that you need to know well, you will have to create a niche – an unique place for being who you are by doing what you choose to do, like I said in the beginning, you may want to be that Ace Pilot or that Brave officer- The adjectives used here are intentional for they define the pursuit of the niche that you would have gone for and this makes you simply indispensable and in fact as time progresses this value goes on increasing evermore for the simple reason that this niche that you choose to hold becomes a perfected and mastered art form- which can be possibly copied and replicated but never will anyone else be able to master it to perfection and execute it precisely like you can and these two are the unfailing hallmarks of enduring success no matter what is the niche that you choose to build for yourself!

Well I will leave it here for you to perhaps add a few more foundation attributes to carve your future ready better version, given the limitation of a blog, I will put a stop to my thoughts here for now! No matter what you add to the list and how you decide to follow and carve out your pursuits, the golden success for Life’s pursuits is , “Always keep things simple, the moment you see complexity growing- you know at once this is a trap wherein a lot of people are trying to drive home a point by representing something that is not needed and keeping away what is much needed! Well, keep thinking around this and I will be back soon with another article!

Ciao for now, stay safe and stay connected!

The UV(Unique Value) challenge ahead.

~ PA ~ 3 Comments

As work places the world over begin to come back to life and kick start the much awaited and needed meaningful life cycle for each one of us-few things would have changed already or will rapidly transform in the first 90 days, as operations begin to gather speed, this piece is about exploring on such facet and what to expect and how to manage what is likely to come your way! So let’s roll ahead…

Before we try to ponder on how things may impact us going ahead, it will make a lot good to understand , what really happened as activities were halted globally in a planned/less planned or unplanned way!Since we are dealing with only facet of the human aspect we will try to limit our observations around that one central piece and move ahead.

Humans by and large end up either ending up in the space of being employment generators or employment receivers and then we have the small segment of businesses consultants/ Individuals who are both generators and receivers unto themselves. As activities came to a halt, multiple things would have dawned at all levels! In some cases the real face of human value systems/ belief systems and Individual priorities would have far superseded the collective cause of managing a workforce or a team at a small office or vice-versa. This break in continuity, at one end would have manifested through massive layoffs/ unemployment that has been written all across the world; Ever since this unplanned halt in routine came into the picture! So what has happened here- Well one  may argue that the business viability was cut short and since there were no mechanisms to cushion the offset of losses (which seem to be astronomical) there was no other way but to close the shutters and let go off people– well ok- hold this thought for a minute and we will address that later as we move ahead.

Another scenario that too has played around the world has been the overarching concept of “We are in this Together” (Even as I hate this thought -as much as I can because it simply defies any rationale sense!). In this space, people have not been impacted that bad, governments, agencies, employers and everyone that you can think of, have come ahead and collaborated to ensure that people aren’t left to the elements and are being ensured that they have a wage and a lifestyle that they can still as yet hang out to- albeit by a slender thread and as soon as things are better, the turnaround will be rapid and directed! Well this scenario for obvious reasons seems to be the best way ahead- why not- it talks about higher societal virtues , duty of care and for ensuring everyone has indeed, had a fair chance to fight this time through and move ahead. Now that we have seen both extremes of the spectrum above, let’s amylase what people are actually doing in this time that has been available to them!

People being who they are would have used this time available for themselves either to waste it and let it rot as usually they do while being busy to slog like slave for making someone else rich or they would have put it to some good use or wise use depending upon the cognitive abilities, opportunities and the immediate flexibility of the societies in which they thrive! Broadly speaking we have two sets of people around the world right now in a lock down/isolation whatever you want to call that- The firsts set is working as diligently they normally would have – striving to balance the challenges of working from wherever they are in whatever conditions they are and making a point to see how best they can add value and keep contributing in their way to ensure the business that are working with or for remains afloat as much as possible! The second set has basically turned this whole episode into a endless meaninglessness vacation which doesn’t seem to end (Unlike the hotel property- you don’t have a pre-set check out date) so these folks who believe in the maxim- “Anyways everything is going to get tougher so while we have this time, why not binge and indulge into personal indulgences and give a damn to what tomorrow ushers in!”. Finally we  have a smaller segment of interesting people (irrespective whether they are the employers/employees or consultants/Individual businesses) who have used this time to realign their life priorities/ work definitions/aspirations/belief systems even as they have continued to work and contribute to what they have been doing! Knowing the facts about where the world is rocking around for now, now you may want to know how all of this will get played out as things begin to open up! Well let’s read on and remember the previous line for that has a big secret within it!

As the world comes out of the shadows, thanks to automation (AI) and some good serving of Common-Sense there will be rapid and quick realignment of businesses and individuals- Those who have been toiling through this phase will come up with fast decisions translating into large scale visible actions, whether it is reallocation of staff to other facilities of a large conglomerate, whether it is about training, re-training,  or whether it is about adding anew product and rolling it off within weeks, you think of a scenarios and probably you will see an example playing out- especially where the businessmen and the employees have been working through this tough phase diligently one day at a time and have had a road map for the future irrespective of testing times and uncertainties! These in some cases will also lead to decent amounts of lay-offs but what will be unique to this phase is the fact that Quality of the people getting laid-off will have a story to tell. In all probability this will have many people from the second set who were on that un-ending vacation and didn’t care for the world- well, as the law of reciprocal karma; the world will also care less for them  and that’s what will get played out in the end!

The rare collection of individuals  (whether employers/employees/consultants) who would have spent this time for thorough introspection and realignment of themselves to their cause using the Unique Value that they intrinsically hold; will be the eventual trail blazers and will play a vital role in setting up the next benchmarks of quality and process development across businesses! It will be this small segment which would have analysed and seen how each other member on the team has been functioning/ not functioning where the disconnects have been and where the strengths are and what can be corrected and what must be weeded out immediately to safeguard the business! This may look like a simple task that any manager would have anyways done- but what is different here is that for the first time perhaps in a long long time- there is no space for personal biases for being played out through those intense team meetings and “one on ones” within the confines of office meeting rooms -because whether teams and individuals have worked or not would have been captured through  a documented trail of emails, messages from collaborators and clients alike which are more telling and in-the- face to sum up quite a lot then any findings from over a 100 internal meetings  that one would have participated in! It is also in this segment that one will also see many wise people alter the course of their calling to something different, bigger and better then what they have been currently doing and this mutual separation from the routine will enable to open up new vistas and opportunities from human thinking, innovation and commerce to be built around that space!

So what is that will create that differentiation which will make or break an opportunity for an Individual? Well the answer is UV – The Unique Value that Individuals would have been able to demonstrate as they worked through challenging times and ensured that their tasks and jobs are delivered as they had been promised and the objectives were realized in the face of extraordinary challenges! It will be these UV’s when applied by businesses, teams and Individuals alike that newer avenues with far greater depth, clarity and purpose will begin to emerge from existing businesses to provide an opportunity to build new systems and businesses! 

These UV’s, will enable organisations become healthier by being leaner, directed focused and purpose driven, knowing well now that they do really have a duty of car, hence instead of boasting about an employee strength of 1000, organisations will change the narrative to a family strength of 100 which would imply an employees strength of 250! Likewise Individuals who would have found their zen by being flexible would possibly want it to stay that way so that their creative outcomes remain unique and well appreciated- this then would also work in favor of the businesses!

So, before I sign off, think well for the remaining “ME” time that you have at hand and be honest in knowing what you are doing with that- because your future will depend on the singular pivot of what you have done with this “ME’ time and what you learnt during this period!

I will leave you here for now, grab a drink and think and reflect so that you can face tomorrow all suited up, one you have realized the Unique Value that you have within and what you to offer as a giver and receiver!

Ciao for now, will be back soon with another piece!

Leadership in Crisis OR Crisis in Leadership-what are you living through?

~ PA ~ Leave a comment

Over the last two weeks, virtually everyone around seems to have been coming up with the governments, health care workers could be doing better, what did go well, and what was amiss- The only issue I have with this space is irrespective of whether people are praising their authorities of slaying them on the social media for being incompetent, the essence lies in how much does one really know about whats happening behind the scene- I mean how can anyone see a news clip or a media byte for a few minutes and then decide that this is what must be happening and come to a conclusion that we are all fine or we are all but certainly doomed! Well this is exactly what happens when you are experiencing either a situation wherein it is either about “Leadership in Crises” or “Crisis in Leadership”  and that’s making its presence felt through the society that you are a part of and this short piece is just trying to make sense of this! Of course yes, I am not going to be taking names of leaders or nations here, so that I don’t end up placing prejudices in your mind- like it always has been I would want you to decide and take a view of what makes sense to you and in way that goes on to serve you by enhancing your understanding of the developments around you!

When disasters strike they often come with shock and awe, well that’s the case with major sudden natural disasters like flash floods, earthquakes and tornadoes which seem to just appear and disappear on their own terms leaving a path of destruction behind them. It is a similar situation when man-made disasters strike humanity- like mass shootings, terrorist events etc unfold. The  real story begins the moment after the unthinkable happens! It becomes apparent quickly with ample clarity what kind of script is being played out to the world- we will now begin the instance wherein “Crisis in Leadership” begins to unfold. 

Of the many manifestations that are possible, Crisis is Leadership is always earmarked by a deafening silence and inertia in the initial stages. This is the moment wherein the proverbial throat runs dry and the leaders are left to the mercy of their critics for having failed to act/ or rather react in a specific manner to an event- which normally is derived from the majoritarian societal conformity bias! This initial step if not checked in- not only unleashes a chain reaction of ever increasing complications and problems but also creates a powerful distraction in which the real challenge (the event that would have occurred) is all but made secondary and the efficacy and the style of the leadership start to become the talk of the town and thereby begins a never ending bickering game which goes on and one as long as some other powerful stories tend to come up and overshadow these events and narratives!

The next indication of Crisis in Leadership comes when people speak irrelevant, nonsense, mistime the content or begin to contradict each other from the adjacent windows of the same are of operation! You may have by now witnessed examples of politicians like Governors of State and other task force members who have been entrusted with fighting away this virus come up and say things which were completely unwarranted for and make no real contribution towards the progress of attacking the virus and saving  lives- rather, a lot of their rant would have been talking about what they have been doing, trying to do and are hopeful of what they will be able to do rather then just stating the facts like- This is what had happened, this is what we did to fix it and this is what we have planned for tomorrow because this is what we expect! Well needless to say, it is instances like there that even turn disasters into fodder for news channels and media to utilize the moment for their fame to glory for showing how dumb a particular individual was- well as a matter of fact they never wait another second to do a rethink- I mean; wait why would this person behave the way he is doing so- he isn’t that dumb really? had he been done so dumb- he wouldn’t reached where he is now – A position of power and control to dictate terms through a crisis! So whats the missing part?! Well we will get to this bit once we have seen some other examples of how things are really done and what Leadership in Crisis really looks and feel like!

Unlike the above two manifestations (certainly there could be many more- given this is a blog, trying to keep it a bit truncated), when one sees Leadership in action through a Crisis- The whole equation changes dramatically! The very first manifestation of Leadership in control through a crisis is visible by the knowing “who is the face of the leadership”. As long as the face has enough depth in terms of credibility, acceptance, appreciation and connect with the audience in concern, rest assured the masses are at once assured that things are in control and you will find that people are ready to agree, abide and go ahead with the decisions taken by this type of a leader. The second important aspect here, which must be read together with the first point is that the quality, swiftness, clarity and transparency of the decisions and the rationale also are required to go hand in hand along with the face of the leadership. You may have a very pleasing face but if the quality of the following decisions and the content falls through, you will possibly end up finding a new face before you find answers to the pressing challenges at hand!

Effective leadership through crisis is almost and always accompanied by a sustained and ongoing communication dissemination in a measured manner wherein the communication reaches where it should and provides ample clarity about what is expected form the received of that message- like does the person need to take some action, or just be ready for the next instruction or it could be about being provided with details on the progress that has been and what the outcomes seem like over the next few days or weeks!

Leadership in Crisis may be aggressive or may be passive in terms of style harnessed by the leader in question, but unless it is proved to effective through its presence and through its actions; all purpose risks being  eventually lost and can easily slip into the depths of becoming another case of study of Crisis in Leadership!

I will leave you with your thoughts now, see around you depending on where you are on the planet and observe what is that you are witnessing- at the government level, at your office level- what do you see around you- Leaders managing the Crisis or Crisis being complicated further by the Leaders who have been entrusted to steer the ship!

Ciao for now, I will be back soon with another article, until then navigate well, stay safe and if you are locked down, stay in and let your mind wander with thoughts that empower you and help you deciphering some hidden mysteries available in your plain sight! By the way – What type of a Leader are you- what do you think!

 

Dealing with (Mis)Information Warfare.

~ PA ~ 1 Comment

Never before has it been more important to check- cross check and re-check everything that gets played on to the television set, the channels that you subscribe to, the search results that come to serve you and not to mention the endless, forwards, messages and what have you! This piece is about trying to make some sense of the information or rather misinformation warfare in which we get drawn day in and day out at times knowingly and other times unknowingly when we tend to forward that last message on whatsapp without bothering to check if the content made any sense to begin with! So let’s try and unravel what really is going on here!

The later part of the last century, was rightly known as the Information Age- If one had the right information at the right time it gave the person/ business or the government of the day phenomenal advantage to lead and race ahead no matter what the subject would have been- whether it was about path breaking research, or best practices adopted over factory floors, or it was about business or governance strategies- You name it and you will find that the last 50 years has always been about “The Best way” of doing things, “getting things done”, “being the best”, individually or collectively by harnessing the power of Information. Till this point it was a linear fight for supremacy – Whoever had the right information at the right time would be the winner, but with technology and the dawn of the digital age- information became available  at amazing speeds simultaneously across the world and there was never a question of any lag or delay and then it started to boil down to who had the first movers advantage, who got ahead first, how fast and what tools and resources were made available for them to make that rapid progress. Well even this was fair, considering you give the whole world community the same information at the same time and then it boils down to whoever has the maximum matter and money to spend and build on an idea! The real drama unfolds now, once people saw that information based challenges are becoming accessible and rapid progress is possible and the concept of  dominance on sectors/ ideas and approaches to lives problems is beginning to get into the shredders, the real game got started – the game of information dominance through spread of misinformation! This is how we have, according to me ushered in the age of misinformation- The age of Information Warfare- A testimony to Human Dominance and never ending Greed for power (all types) and Opulence!

This age of Information warfare thrives on spreading information which makes sense, no sense and cryptic sense- this is done intentionally to divert, distract and keep competitors and people observing you loose their way and get entangled into a information mess in which they remain entangled and by the time they do come out of it- you would have probably achieved your objectives and then it really doesn’t matter whether they have access to the earlier original content or not- because that has become contextually irrelevant!

This new warfare front made possible thanks to the digital breakthroughs that we have collectively been able to make as humanity has proven far dangerous then any nuclear weapons and weapons of mass destruction! The misinformation business is responsible for almost everything that you see around- on the day to day basis- you would have come across commercials (with the small * of terms and conditions – which is next to invisible) claiming and suggesting things which are out rightly stupid, dangerous and rarely at time fatal- but as they say- the small little invisible * offers protection and the the petitions are always urged to use their collection and individual wisdom-which by itself is a challenge as that is a fast depleting asset! When things do get ugly as usually they do- you will generally have vested interest groups within nations/ communities and across nations who can collectively get into the role of spreading information in a calibrated,weighed manner to do a sinister loop and complete it’s objectives by unleashing public unrest/ strikes/ law and order situations and by the time this is all done the originator and the communication and the real essence behind the malafide act is all but cluttered into an ambiguity of trails, reports and reasons- which often heads no where and then the world is ready for another episode all over again! History is replete with examples when things have become really bad and this ability to spread directed misinformation has at times won wars at the right side of the battle and at times has ended up doing more damage to society at large! So when we know Mis-Information is as deadly as it gets to be- why do we thrive and allow it to propagate- why does it even get a hold?

The answers lie in the fabric of humanity itself- Human societies have long been far away from idealistic settings- there is a rampant inequality within societies, within different segments of a society or even within communities and not to forget the inequalities among nations and blocks of nations! Inequality that transcends all metrics normally considered for determining what should be the definition of Equality!  Inequality manifests in different ways, it could be the inequality between the rich and poor (monetary inequality), inequality of opportunities, inequality of liberty and so on and so fort. The most important trigger comes from the Inequality of opportunity for World Dominance through governance and business. This is by far the most dangerous and the most sinister of all the different malaise of modern societies and has caused more harm then good to each and everyone of us! You may be thinking this has to do with only the intelligence community and the governments- no – this has everything to do with each one of us- as misinformation gets fed into minds which are not that good at checking facts from fiction- the results and consequences often turn deadly and dangerous! So now we know that there is a problem- how do we deal with it! Well read on…

“Practice the Pause” a technique told by many management teachers, the next time you get a piece of information and decide to do anything- absolutely anything with it- think what it is- check from where it is coning- think what is is asking you to do and think about the impact that you may individual end up creating by virtue of who you are- and whether that is needed or not! There will be times when the best thing to do would be nothing! There will be yet another times when you may have to ignore/delete the message and then there will be some other times still when you need to flag the message and the content off to relevant people in time so that disasters are avoided well in time! The challenge though remains to perform any of these actions, first and foremost you must have a thinking mind – irrespective of how intelligent you are or not- doesn’t matter-what does matter is whether you have the ability to sieve through the content and weigh it against common-sense, science and facts of the world! One more golden rule is what doesn’t serve the best and larger good of humanity doesn’t need to be there- If any message that you are to pass on – irrespective of what the source and whatever it is- If it doesn’t help anyone and ends up having more anxiety and anguish to even person then that message is not worth it- might as well bury it as soon as it reaches you!

We live in an age where access to information is a sure ticket to success and hence the converse also hold true- access to misinformation can spell untold misery and chaos at times damaging individuals and at times communities and nations as a whole! The certain way to move around this in-your-face- covert enemy of mis-information is to develop filters through wisdom and knowledge and apply ample common sense to all that you receive- without the screen of prejudice and develop a way to weight the content of information in its totality and then take a call whether it serves or deserves its existence! This kind of mindful approach to content when repeated over and over again will ensure the damages caused by misinformation campaigns world over is as minimal as possible!

I will leave you here with these thought, grab your cup, check your whatsapp messages and think well before you forward the next message! Think- Is it really worth It- Does it add value to the receiver or to you as a sender of the message! If it does go ahead, if it doesn’t delete that crap!

Ciao for now, will catch up soon with another article!