The Teacher.

As over a billion souls celebrate “Teachers’ Day” in India, what better to write about on this, 5th day of September. If you want to know why and how about this day, click here and get the context! Dr. Radhakrishnan was a great soul, a giant among the giants- it was that time in the history of India, when even within the political class there was space for brilliant geniuses to take centre stage, collaborate, contribute and lead! Well sure enough this piece is not about him, rather giving a context was necessary before we moved ahead to know “THE TEACHER”! What is it to be a teacher? Who can be one? and what does a real teacher do? Join me as we understand, unravel and get a bearing on this subject, which touches us every day of our life!

I had written sometime back on Guru in the workplace- to write about a teacher is a whole new level! India, is as ancient as one can think about and the civilization’s strength were not always the material wealth but more importantly the wealth of knowledge! Wise people, sages, seers and the great philosophical minds across the world have known this singular universal truth, that irrespective of everything and anything, the most potent weapon/ tool as you may like to address it has always been and will ever be the human mind and what goes into this wonder of evolution is what- your teachers nurture you with!

Teachers’ as a term is not limited only to the ones’ you came across in your school or college or your managers and seniors at the workplace, your gym instructor, your yoga or meditation teacher, it is basically everyone and anyone that you have been able to, are and will learn from- learn something that enriches you- your soul- to first uplift you to see a new perspective and than enabling you to share the same with the others around you- who are able to assimilate and sustain that new learning!

We live in an era now a days, where students get to choose teachers’, unlike the times of the ancient Gurukula system when the student would be fortunate enough to be taught by a much sought after teacher! Anyways, there’s not much that we can do individually around that, but what I am now going to discuss, perhaps will be of much value and interest to you as well! Great Teachers’ don’t always have Great Students and neither do Great Students always have Great Teachers! So what does this tell you something about being a teacher? read on!

The essential connect between the Teacher and the Student (apart from their personalities) is the Quality and Value of the Content! Learning doesn’t take place in vacuum, it needs social space and settings to be practiced, improvised, rejuvenated and deployed. Consider this, if you were to learn to swim- fair enough- you can swim in the swimming tank with a depth of 5 metres, now what if you are asked to swim across the notorious English Channel or in the Sea- what do you think? Will you swim or will you sink? Technically you have learnt what it takes to swim- so by that measure you should be able to swim, isn’t it? But, you too know for a fact that taking an approach route of going from the swimming tank to the Sea- will be nothing more than a shortcut to your grave! So why does the learning not help here? For the simple reason that all teaching and all learning happens in a contextual setting and unless there is improvisation done by the student on their own, applying their discerning mind- that learning will ever be stagnated with no way to go- forward and no place to come back! It’s that uncomfortable feeling of being stuck- plain stuck! So how do people achieve greatness, you may ask? Sure enough people do, but the story there lies not merely in the technical detail about what is been taught, but the real essence lies in who is “THE” teacher and who is “THE” student- what are their goals, aspirations, desires, vision. Unless there is an alignment of vision, desire, aspirations between the Teacher and the Student- no matter how sincere the intent is- how genuine he effort may be- the student’s mind will ever remain a half soaked sponge! Unless and until the contextual settings of their lives, the desires/goals don’t sync-in end-to-end, there will be no magic of greatness created and hence greatness is a rarity by itself and when it comes to evaluating that between a Teacher- Student relation, it’s even more rarer! Think about this bit! There are so many sport coaches around the world- not all are famous- but all are competent to be a sport coach! Sport coach may teach thousands of students, only one among them goes to be the game changer- an icon for the game, not all become world famous- only a few! This happens only when the intent/desire/goals/ aspirations of the students and the teacher align and are favored by contextual settings around. This is the singular secret to achieve greatness by learning from a great master and being able to create magic for everyone by deploying those great learnings!

Another vital aspect of teaching is that, the success/ failure of the teacher is not reflective of the competence/ incompetence of the teacher, rather it is reflective of the student- the student’s ability to remain steadfast, focused, observant and importantly the degree of awareness that the student has acquired! Consider this, if the teacher was the problem, you would have had either equally dumb or equally wise students and likewise the societies would have been too uniformly smart or dumb across, but that never happens ( how I wish!), and the reason for that is the fact that, is the Teacher- Student relationship, even the best teacher and the most vibrant content and quality will be of hardly any use, unless the student allows that to impress upon their hearts and minds! This final veto power- rather how that is used or abused is what goes on to shape the students approach, attitude and altitude that they are able to touch in their lives! As long as this is attuned to the philosophies, guidelines, content quality and has been improvised well, education and learning serves its purpose and individuals are empowered. It is these empowered individuals that go on to create vibrant societies and thats what makes the world a better place- as you see variation in the quality of empowerment- the society too will reflect corresponding variance in its ways of life!

One more final truth- The Teacher can be anyone- for the observant and curious mind- if you remember how you were when you were a toddler and a young kid- you went to everyone (unless you were cranked up) and you observed, studied and grasped what you could from everyone and anyone around- whether that was a human, an animal, a stone or a toy! All of that gave your mind a bossier dose of imagination, which as you grow also helps you to dream and perhaps the ability to dream is the biggest gift that we as humans have (sadly lot of them are forgotten, by the time we wake up and only nightmares keep coming back!). As long as you are able to keep your mind young- vibrant- like that of a baby- ever curious, asking questions, re-visiting the basics and reading that subject again and again just to know perhaps you will find something different now, maybe that sentence did not connect than, but now it does….so on and so forth, once you arrive at this frame of learning- you are a student for life and of life and there can be- rest assured no greater Teacher that you will ever meet than the life that you live and the lives that you are able to influence around you!

So what does a teacher do? You may want to finally ask this! Well as the Zen masters have said- The Wise Teacher, doesn’t tell you what to see, but rather where to look!, Likewise a wise Teacher doesn’t ever ask you what to think or how to think- the teacher simple presents the knowledge and the context. Applying your mind, researching, seeing the contrasts of narratives and deducing inference and logic is what the student’s mind is supposed to do! We live in an era, where what we hear, is crap, what we see or are shown is perhaps misleading, at a time when every person lives unto their own truth and one person’s reality seems to be another’s fiction, it only makes sense to empower students, by helping them to know the contexts allow their minds to deduce what they seem more appropriate through their research, curiosity and observation! The higher that quality, the higher will be their relative success in the times ahead!

Teachers’ through ancient history have always been and will always remain to be the unsung heros’ of the progress that we as humanity have witnessed across societies! Societies/ Kingdoms / Nations alike have risen and fallen in proportion to the rise and fall of the quality and value that teachers’ have been able to create and share with members of the society. Whenever and wherever Teachers’ have suffered, societies have taken a dive, when they have been empowered, societies have risen and raced ahead!

I leave you here, urging you to reach out to the student and the teacher within you and see who’s playing on your mind and who’s playing with your mind! Stay curious, stay inquisitive and no matter how far or how high you reach- stay grounded and read those lesson again- as your experiences of life get altered, the same things read earlier, begin to mean different!

Ciao for now! Will be back soon with another article, until then keep learning, keep teaching and stay connected! Observe and Think!

The life of ideas.

With over 7.5 billion of us around, every second there is a thought, an idea coming to birth and dying away somewhere around this planet! This article tries to look into what makes ideas stick, what makes them fizzle away and why some never see the light of the day and importantly why like with everything else, its not about how many ideas but rather, what’s THE Idea, that always goes on to make the difference! So here we go!

As humans, even when as we come to this world as a fragile bundle of soft and hard parts, that wonderful hard wiring of nature- called curiosity kicks in much before we begin to connect and make real sense of the people and objects around us. The initial formative years are where all the difference is created- between genius innovators and smart innovators and day dreamers! Someone rightly said this, we are all born intelligent and smart, it’s the education (really speaking the quality of education) and the social framework that ruins our potential and with that our ideas and the intrinsic ability to ideate! Certainly I am not suggesting that education is bad or under-serving- the real issue is that much of today’s education is directed at asking individuals to think in a particular way (which serves the immediate social context!) rather than simply helping them to master the process of creative thinking! Like the great philosophers have said earlier, real teachers and masters never ask their student what to see- rather they tell them where to look- what they find, interpret, infer after seeing what they do see, is what creates that differentiation between the power of individual minds to be either awesome, rich or average! Anatomically speaking we can’t be comparing about our brains more than what we can about our complexion or natural color of our eyes or hair, what matters is irrespective of what we are endowed with, how well is that we end up using what we have rather than cribbing about what we don’t have (in many cases its good that we have what we have!) Knowing this background of competing complexities, its really a wonder that humanity has been able to come up with clutter breaking innovative thoughts, ideas and implement them and contribute to the progress which has git us to the point where we are today! Not to forget, behind every success story of an idea, are hidden hundreds, if not thousands of stories of failures and second best solutions which never saw the light of the day, simply because, when it comes to ideas-during a bygone time of our history- it was about- who arrived first and now it’s about who markets it the first! Needless to say, behind every celebrated innovator, are hidden in the closet, skeletons of hundreds of equally intelligent and wise souls- who simply were failed not because of anything to do with their idea- but the simple essence of timing- being there in that moment of time, place and audience- when it mattered the most! So where does the journey of an idea begin really? How does it unfold and what is there for us to learn and unlearn about it? Read on..

Human curiosity when given the right contextual settings rewards us back with an amazing result, ingenuity and the ability to come up with complex or simple solutions that provide relief to some pressing challenges which are in front of us! As long as the immediate surroundings are conducive, receptive and eager to adapt the idea into their fold- as a society or a nation- the idea will live to see the light of the day, then what follows the story of its extent of success is more to do with the quality and the content of the idea- how much meat that idea has intrinsically within and how much is that really dependent on the original ideator! Let me explain this! We have all now about the great surgeon in our country who changed the face of some surgical method and thereby made it easy for everyone to access and get healed! Well now since this technique is perfected by that particular individual, needless to say, as long as he stays there, it works, even if he were to train others, there is never a guarantee that they will be as good as he is or if they will continue to remain as economical and accessible as this person was! So you see, in this case this great idea will only as long as this person is there and with his going away, the context of that idea will never remain what the original thought would have been behind it! This is a classical example wherein the idea remains as the sovereign domain of the Ideator!- Nothing good or bad about it- it’s just that some ideas are supposed to stay this way as far as their lifespan is concerned! Great artistes, innovators, designers, engineers- virtually everyone whoever came up with a creative genius of an idea which could be done and executed in a specific manner- always ensured that the idea had a limited shelf life- albeit the lifetime of the original ideator!

Next, we have those moments in history where the opportunities were out there hidden in plain sight and all it took was some casual or directed observation of an individual to create a rage and a new order or etiquette within societies to adapt and move on with a new lifestyle. This is the domain of ideation wherein the birth of the idea has largely been to facilitate ease of living for humanity and all it takes is one person to observe carefully and plan out a way around the problem! Recent examples the drones that come to drop off your shopping bags, the hailing apps to get a cab or a transport, sure enough that online shopping portal- which has simply gone ahead to make our lives easy and expensive! Well, if you have a closer look to all these modern day, application driven or rather technology based ideas that have made ease of living a possibility- one thing is common that is- they are empowering, simplified, well designed end-to-end (else they would not stand a chance for a day) and they are salable, reproducible and no one is ever complaining about the format or the scheme of the model being replicated- because it just goes to add to the reinforcement power of the original idea and thereby ensures that people stay glued to this space- Basically as more and more people tend to emulate- more and more people start to believe this is the right way and tight thing to do- so these are those ideas which alter lifestyle sand bring about change, sure enough they come with their own costs and banes- which we will discuss some other time!

Finally, the space of that club of ideas, which I call them as milestones in humanity which changed the equation for us to advance further like never before! These are those ideas which come through the mind of a genius but then have to be carefully crafted, worked and developed on an ongoing basis to ensure that ideas stays in-sync with the time and continues to serve the purpose that it has been created for! Very often, this is the space of ideas that come from the areas of pure scientific research and applications that go on to work in various areas of our society from thereon! There are multitudes of industries where you can find these ideas, that exist and thrive- whether its the aviation sector, the weathermen around the world, the medicines and medical devices that keep you alive longer than you actually should be around, that technology of drip irrigation which enabled deserts to bloom, the whole concept of renewable power and integrated electronics, so on and so forth, many such- All these are what I call as great ideas that came from one mind but through collaboration, creativity and openness became better and better with time and today our world seems to be a better place largely because of these collaborative ideas that live their own life alongside us- simply refusing to go away in majority of the cases these have been iconic and a blessing; but in a few rare cases these have been colossal disasters and are as yet a looming danger on our head- yes, you guessed it right that troubled double edged sword of the connected world through social media and all that snoopy surveillance that goes along through the gadgets that we use (or at times abuse, should I say) that led to this unwanted and unwelcome development- which also has ended up sticking around with us!

To give it a kind of sense, an idea whose time has come, is perhaps the most potent force, the reality of that fact although remains within the confines of the contexts where that idea is going to be deployed and how far or how deep it serves of impacts societies! An idea, in some cases as we saw, lives as long as it’s creator lives, in a few other cases, that idea which has been crafted stays much longer even after the creator has gone away- like a gleaming monument testimony to human intellectual finesse and in yet other cases, the idea simply breathes through us and lives alongside us- with every push of a button, there’s an automated idea algorithm already shaping the future of that application that you hold today or that purchase you did today and with every action, engagement, and disengagement we are creating and contributing to the ideas of tomorrow which will either ending up serving us the way we want them to or end up altering our approach and behaviors and make us behave the way the ideas want us to! If you ever wanted to get spooked by living in an era of runway idea and ideas created by machines- well we are already into it and at the moment wading through knee deep waters and with time, we will learn to swim and dive or drown away depending upon whether we adapt or ignore!

I will leave you here, for now; do take a pause to reflect on the idea that either you are working upon or shaping and think for a moment what its is all about and whether you are altering it or you are being altered by it, for that alone will define the future of humanity and decide whether we are able to guard our innate curiosity to be ever more enterprising and ingenious or we surrender to technology to come up with predictable scenarios of the future with needless to say predictable outcomes and pathways!

Ciao for now, will be back soon with another article, until then stay wise, think, ideate and live that idea!

Intellectual Fatigue.

The human brain is as amazing as anything there is in the universe! the only organ in the entire body, that can play the fool with you and offer you respite and nightmares in equal measure as you deserve them!This article is about trying to learn more about the human mind, the manifestation of intellectual fatigue and its’ about possibly learning to stop – when we must- because going about our daily lives with a tired and fatigued brain can cause more harm than you can ever imagine! This is about understanding how we end up possibly tiring our self (much of the time without a reason) and if there’s anything that we can do about- the tired brain and the manifesting intellectual fatigue!

We live in an era, where information is constantly evolving by the second, things change, contexts keep shifting and the mind is exposed to one new truth after the other, without any real time to explore the underlying causation and we are ever driven into a mode to course correct our approach to life, as we learn new things about the situations around us and this loop is driven more tighter by the intrinsic urge of “wanting to get control over our now” and this is the space where all complexities begin to get created and this is where simple things end up being complicated and we begin to add unwanted layers to existing problems- which at many times are nothing more but a passing phase!

The last two decades, have seen a literal explosion when it comes to access to information, knowledge and resources. As humans, we always have been aware of and as societies we have always strived to gain the upper hand when it comes to dominance of knowledge. Go by the number of patents files, the copyrights, the IPR’s all will tell you the same story- the urge and desire to dominate and control knowledge empowered bu human ingenuity which is propelled only by a fit mind- which is not tired and never defeated! This is where we arrive at a fundamental paradox, the abundance of information and knowledge causes intellectual fatigue at the one end while the same resources end up creating innovators and ingenious scientists among us- so what’s really happening? How can the same contextual set of information create two different results- one productive and progressive, while the other being withdrawn and regressive? The answer to this lies in the simple trick of keeping your mind lighter and in- the- moment (NOW) at all times! Let me explain!

When our mind is glued to the onslaught of information with no sense of direction/ purpose, the endless onslaught does noting more than tiring up our minds. At the same time if we are training our mind to seek a specific bit of information/knowledge for a limited period of time and for a particular objective that has been thought about- the same mind operates like a de-cluttering tool and blinds out everything else and gets going to the specific area of what you seek! So like a fine blowtorch the mind is sharp, intense and focused on a small area, unlike being diffused and blunt over a wide area- not knowing what it is supposed to do! This basic difference on how we use our mind either leaves it eternally fatigued or keeps it razor sharp and alert at all times- waiting to be unleashed for the next assignment! So now you may want to know, how to avoid this fatigue in the first place? Do we necessarily have to be always be alert and aiming for some invention? Well no, you don’t have to slog that hard to ensure your mind is healthy and not fatigued! You don’t need to be racing for innovation marathons either, what you must do is- keep things simple and be in the now!

The constant pressure to like/comment or wave at something over the social media space, that urge to contribute to opinions and pass judgement over the seemingly innocent cups of tea- creating half baked views about people and things (who really don’t care who you are and your views anyways don’t make a damn difference), instances like these and many more such episodes end up feeding our minds with an uninterrupted supply of intellectual garbage- and once your input is compromised- needless to say the output will be of a similar order and in the process ends up damaging the equipment- your brain! Remember that old saying- Watch your thoughts, they become your words- and watch your words for they will become your actions and so on and so forth- basically what you think and what you focus on thinking is what you will end up becoming and if your thinking is cluttered and tiring- you will never have an ounce of enthusiasm left to even pick the next grocery bag- forget about leading yourself or teams or organisations! Cluttered minds- are often the most tired ones’ not because they have been constantly at work- rather they have been grossly abused and put to action and think over- almost everything and anything that is around except what is relevant! This is the real reason why our minds get tired or fatigued- It’s not by doing what we want to- but more often it is by doing what we don’t want to , need to or are forced to do- the way we don’t want to!

Tackling Intellectual fatigue can be done by a simple process of alignment! Once you learn to align your thoughts and your approach to the contextual settings around you, with a definite purpose and you have clarity in how you go about your life- automatically the needless clutter will vaporize and you feel lighter and will surprisingly find that your mind too feels energetic! As you create a routine to stay focused to the purpose driven approach that you have and as all your thoughts and actions align to this approach- you will see – you won’t have time for gossip, that social media presence (which never really produces any worthwhile results) and hence with lesser non-productive stuff to deal with, your mind has enough energy left at all times to rise to the occasion and perform at things that really do matter and contribute to the alignment that you have chosen! This approach however must not be mistaken akin to someone to get serious with life- no way- this is about – creating an approach wherein you are aware and invested in your present time- so that you know how much of what to soak in and what to let go and what time- this ensures you have a lighter mental baggage to carry along at all times and as you travel light- you can adjust and harness the power of your minds as the situation at the hour demands form you!

At the workplace intellectual fatigue can manifest from areas and dimensions beyond one’s control, it could be as simple as doing what you don’t like- too easy or too hard or it could be the over riding manifestations of other people dynamics that play out- which seem to continually overplay and dominate the focus or approach that one plans to take- all these or any of these overbearing circumstances can make one feel mentally tired and eventually this reflects through work- lack of focus, mistakes, arguments, etc etc and this often results into the individual being ejected form the system! The way and perhaps the only way to arrest Intellectual fatigue from cropping up at the workplace is – having the right minds at the right places- (not right people). You see, we live in a hyper dynamic work arena and even if we were to have the right people but with the wrong minds- that is more than enough to trigger the fatigue syndrome and if we are speaking about close knit teams than this intellectual fatigue is as infectious as it can be! Sure enough you will be able to replace the old people with new minds across the team levels but you will still not know what hit you- because you will think you always had the right people- the only problem being you had the right people for sure but not the right minds at the right places!

The human mind, is amazing and in a way has a mind of it’s own! The fact remains that a tired and fatigued mind- doesn’t help anyone- nor the owner, neither the people around, a vibrant and energetic mind is always ready to pull off the incredible even in adverse times and provide respite to one and all for a greater good! This is the fundamental truth and the reason why we need to take more efforts to ensure we don’t end up tiring our precious mind for mindless things and the digital garbage that lies strewn across the digital landscape! Use your mind like it should be! If it’s a precious gift that you have, use it like one, if that’s the most potent weapon that you have, use it like one, if that’s the hope you have for humanity and the society you live in- use it to further that cause! Remember the mind is never fatigued when it is used with purpose and direction, it thrives & improves with challenges/ uncertainties and risks; it begins to experience fatigue when the surroundings are unbecoming and too junked for it to exist and operate!

I will leave you with my thoughts here; do think, if you experienced intellectual fatigue and what was it like- and why was it! I am sure whatever that reason would have been, your mind would have helped you to steer away from that clutter to ensure you keep progressing on a path of self- empowerment through an alert and vibrant mind!

Ciao for now, I will be back soon with another article, time for a coffee break! The mind needs one!

What do you “Benchmark”?

Benchmarking, by itself is a very interesting space to be in! You see, we all have worked at some or the other time in companies that have always screamed from the top of the world- that they value and respect ingenuity, innovation and uniqueness- then why do they always benchmark these apparently different and unique people when it comes to annual growth packets, opportunities or setting so called standards? What’s really happening? Join me here, as we explore and try to understand what the real essence of ” benchmarking” is or rather should be, where we are now and what can we do about this space- can we really make an honest attempt at making “benchmarks” meaningful?

Catch up with any HR Manager, choose the industry you want, they will tell you how far and wide they have gone to ensure that they have a diverse work force, which is able to add different perspective to their business challenges and thereby provide a superior edge to the organisation over the competition. Now what the HR manager will not tell you is about what happens next! The story about how and why they end up “benchmarking” when it comes to assessing the annual performance of these gifted individuals who were hired because they were unique! I mean, what’s the great logic, when you have got them in, because they were different, how can you then go ahead and measure their competence and performance by “benchmarking” them with each other? How sane does this seem

Benchmarking, if you ask me, (I believe) has its older versions hidden within industrialization; that period wherein people clocked in and clocked out with an amazing accuracy and shifts were calibrated to production output with unfailing accuracy and stiff targets, well back then it really didn’t matter “who” the person was at the station along the product line, as long as the products were delivered through the line the way they were supposed and then the comparisons would start, by seeing which floor supervisors shift was more better than the other- well this was, a decent way to do benchmarking because you had technically hired all of them to do a similar or a designated function irrespective of “who” they were! So you see, you were actually buying in similarity and congruence of skills and competencies and not divergence or diversity of skills! So when a shift performed, the results were evident and when failure happened it could be identified to a specific workstation along the production line and thereby this process of comparison, analysis and developing a reward system around what was always a stiff but achievable stretch target was developed and embraced; and that’s how I believe., we had sown the seeds of modern day “benchmarking”- the only fallacy being today we are using it to create more failures than real sane success!

There can only be two possible routes for effective benchmarking, if you ask me, and these are really simple- simple to understand, explain, communicate and measure! But before we explore any of these two routes its important that we understand what is that we have been hiring people for- whether we are hiring them because they are similar or whether we are hiring them because they are different and based on which one of these holds true for a specific organisation or for departments within an organisation, we need to calibrate our measuring parameters and approach to either calibrate , record and measure the similarities (the convergence) that comes up or the dissimilarities which manifest through diversity (divergence).The impact created by these similarities/ congruence and the dissimilarities/ divergence is what needs to be measured and benchmarks need to set up around these parameters! The mistake that organisations end up doing is they end up benchmarking individuals rather than the process or the task! You see a task can be done with greater impact following either the route or congruence or divergence- but the end result- as in the outcome of the impact of the task can be recorded and measured to its effectiveness.When organisations fail to do this and start with the easier premise of “I did it, so can you” kind of an approach, we end up measuring garbage and instead of creating benchmarked system of performance- end up creating islands of differing competence across the organisation which over time manifest into overall organisational incompetence across levels and processes! This is when, either the organisation is either than shook ground up or rebuilt form scratch- read the much hyped OD interventions to live another day! So to keep it simple, here’s what you must do!

First know what you are hiring for! Once you know whether you are hiring for similarities- congruence or dissimilarities- divergence, create a system to calibrate, record, measure and communicate the impact and efficacy that an individual is bring to the process/task (remember it is very important to understand that in neither of the scenarios are you benchmarking the person- you are benchmarking the impact/effectiveness that the either routes/approached bring to the point of action!). Once this system has been created, let the people know how they are being measured or evaluated– the conversations have to be , more of, “You achieve “x”, by “y” time through the method A or B that you say you are great, we have you rewarded with PQR! (A could be the process aligned to congruence- wherein people are been hired for similarity and B can be for divergence- wherein people are hired for diversity). What this does is essentially brings a level playing field so that people are rewarded based on the competence and skills that they were hired for inline with the reason that they were hired for! Sure enough, this is extra effort and needs a lot of foundation building with regards to processes and acquiring skilled people to drive such a intricate process- but rest assured once this is done right, the rewards are far too many and can create great companies from good ones and help people stand out individually and also as teams, irrespective of the path that they have chosen to excel- whether it is the route of convergence or divergence! This, if you ask me is the real essence and soul of benchmarking done the right way!

I will leave you here, with these thoughts for now, and urge you to explore, what is that you have experienced when it comes to this aspect of benchmarking and what is your chosen route? Were you the one you directed the process or were you the one who were examined by the process! Importantly now that you have the thoughts, that I shared, what is that you plan to do differently to create sustainable value irrespective of who you hire or where you get hired!

Ciao for now, I will be back soon with another article, until then stay wise, stay safe and continue to create your mark, the way you know it well!

Harness your “superpower”!

Well, this is about sharing with you, what we perhaps all have, tend to overlook or possibly try to not use it the way we should be using it! Yes, this is about discussing the “superpower” that each one of us has within us; at times we are aware, yet other times, we are unaware and this singular difference between being aware or not, puts us on the pathway to easy success or success through struggle and detours! So join me here, as we try to understand the concept of “superpower” as I see it. Who knows, it may just end up being that aspect, which you always waited for; which may make your life that bit easy!

The most common mistake that people do with the thought of having or not having “superpower” is that it has to be massive, large scale or something that can alter and impact lives around the world- well the fact is. that it doesn’t have to be this way all the time! You see at times, your superpower can be only as much as to ensure that you don’t get killed! Surviving- don’t trust me, ask a war veteran- they will tell you why being able to survive is more than a superpower in the theaters of war! Like everything else, your “superpower” has to be set in the right contextual frame of your life, for you to recognize it to begin with and next use it!

I don’t want to get into a trap of trying to define what “superpower” means, you are good enough by yourself to factor and measure that bit (as it has to be seen the reality of where you are in terms of the circumstances that impact you!). What I can certainly tell you is that, the easiest way to discover the “superpower” that lies within you, is by knowing at the attributes/traits that create the differentiation between you and everyone else!– As we grow up, live our lives around, friends, family, colleagues all of us hand over generous badges or titles to us based on what they perceive us to be, someone may calls us, “smart”, someone may address us as a “hunk” yet another may address us as a “genius” or a “blessed soul”, there could be an endless list of these kind of quoted addresses, but hidden within these, are the first clues of what your superpower may be! The superpower- that we hold within us- has a funny way to it; whether we realize it or not, it keeps manifesting itself through our behaviour, especially at times when we are cornered or in a tight spot! Let me explain!

Have you ever observed people, the successful ones’- who make everything seem like a breeze, maybe you have seen that ace sales manager, who hits the numbers every quarter without fail, you would have seen that bank teller, who has that great eye for detail and speed to move fingers and crunch number insanely! Perhaps you met that ace recruiter, who read you like a book and ended up giving you that career break which made your professional life accelerate ahead! If you have ever met any of these aces, you will notice one thing, they bring their superpower to work and their superpower may never have anything to do with what their work is! You see that, awesome sales person would have been gifted with a personality which has been applied to the work, which came as a blessing! A naturally aggressive nature was met by an equally tough challenge to crack deals! Needles to say as the superpower of aggression got direction and purpose and was supported and developed- it only helped to propel the individual’s career and professional achievements! Likewise the bank teller, would have harnessed the “superpower of attention”, when it was rewarded by a profession, that too excelled and provided an opportunity for the individual to apply this superpower at work! That odd recruiter, would have used the superpower to read people, that intrinsic superpower ability to connect, counsel and help people which got amplified as the opportunity of working as a recruiter became a reality! I can go on giving more and more examples like these,across fields, vocations and subjects, however, the singular common factor that remains and confirms across all the people that I have studied and come across is –“The ability to know ones’ superpower and put it to use in the right contextual frame of time and space”

The question, now is, how does one know what their superpower is, well that’s really deceptively simple! I say, deceptively simple, because, unlike attributes/qualities your superpowers will qualify as superpowers only and only if they are able to serve other through you and not serve you by tapping into others! Consider this, you have this individual who has a great memory, can play songs over the guitar one after the other, without missing note or jumping the string, now how can this person use this ability to uplift themselves? People will often make a mistake by suggesting that playing the guitar is the superpower, well nope, sorry to disappoint you, you may further argue it is about playing the guitar well, well nope- when you play a guitar or any musical instrument you do it to play well, I mean no one plays a guitar to wreck the strings or torture the audience, so what is it?, you may ask, well, in this case, it’s the “Intrinsic qualities that an individual has within, which help that person to play the guitar well- which are his true superpower!

We are a planet with over 7 billion people and each one of us can pretty much do what the other person does, like say, driving, walking, running, jogging, reading, writing, playing some game, working at some place, doing those jobs with job titles comparable and interchangeable the world over, similar businesses, similar products,services, that’s what is all around us and that’s what living on the planet is all about! Magic happens when we are able to bring from within us, our superpowers and apply them to whatever we choose to do! Perhaps you want to jog or run- you apply your superpowers- you end up becoming an athlete, you apply your superpower of patience and calm to your knowledge of medicine- you become that “ace” surgeon, you add that superpower to number crunching to your vocation- you are poised to rule the financial world! So you see, its never about doing the job well, it is always about getting into a job or a vocation that you can do well by applying the superpowers that you may have within!

The good thing about these superpowers is the fact that, they never go away, they are with us always, waiting to be tapped and used when the time is ripe, hence you find people flourishing and hitting their professional peaks at different times of their lives; by the time a CEO of a private firm is retiring perhaps its the dawn of youth for someone aiming for the high chair of the Prime Minister or President of a nation! Superpowers are essentially the traits and attributes that we have, these can be tangible and non-tangible- see few traits are easy to observe, record and reproduce- say like being good at numbers, ability to memorize, ability to manage and excel at complex science or technological developments, there are yet areas like music, art, creative arenas where the superpowers are not necessarily even and occur as flashes of vivid bursts of creative excellence, when there is consistency developed in these areas you have the icons of the respective field of arts/creative spaces walking amidst you!

As a coach, one of the major roles that we play is to help people realise their own potential and their superpowers, we don’t plant anything, we hold a mirror which allows the individual to reflect and see for themselves with clarity- what they are, who they are, what do they hold within and who they can become by doing what! Once this basic foundation has been established then it is just a matter of time, that people are able to start making progress and move in the direction which remains resonant with their core strengths and traits! You may want to argue, if that’s the case, why aren’t everyone equally successful? The answer to this as I said earlier is simple, if people continue to walk along the way they are meant to and practice and play to their intrinsic strengths and attributes in the right and nurturing contextual settings- we have what is called as an “event of congruence” wherein abilities, potential and opportunities all come together to allow an trait to be applied and developed“, when all these variables are at the same place and time and in-sync it unleashes the complete potential and provides an opportunity to excel way above average and this is the place where masters and leaders are created! If you change one-only one variable around this space of congruence and create a confrontational or non-conducive environment around. even the most gifted talent/person around you will falter and you will see an immediate dip and drag in the output and although people will survive and endure their ability to reach the zenith will get severely impaired and stand limited by the extent of the circumstantial disadvantage created by the time and space around!

The “Superpower” locked within each of us is a statement of who we are and what we can do and wish to do, as long as it serves the greater good of people around you, it remains your “superpower” , the day you try to self-serve yourself with it, rest assured you will feel begin to feel your shine fade away within you! The best part of your “superpower” isIt is your’s and it doesn’t come or go, if you change jobs, move places or eat more or less! It is intrinsic, it’s a statement of who you are and what you bring to the table- the way you do! So you may have millions of similar people doing what you do, but your superpower ensures; you can do it like the way you do it and no one else can replicate that, just as you can’t replicate them! Humanity has ever been as creative it has been and also as destructive as it has been as people harness their superpowers the right and wrong way- the balance of societies and civilizations changes and it all start from an individual and their intrinsic “superpower”!

I will leave your here, giving you time to reflect and assess what are your “superpowers” and let you imagine, how you want to put that to use to serve the greater good of the society around you! Always remember, your “superpowers” are often who you are and what you eventually become!”

Ciao for now, will be back soon with another article!

Leaders too need help!

At times when the world stands at crossroads battling multiple uncertainties, depending on where you are, whether it is the still looming pandemic, the economic crisis, social unrest, or in general resentment towards the kind of leadership that you are experiencing whether at your national level or its the crisis of leadership at your workplace,its is of paramount importance to note that there are times when even these very Leaders need help- because even they too are human and in times like these they need it more than ever! This article explores that space of vulnerability that plays havoc with Leaders no matter what they are trying to overcome! So let’s understand for sometime what your beloved leader possibly is facing even as they try to keep a smile, a straight face or that mercurial temperament around them!

Who are leaders? They are not super-humans in terms of any anatomical context, but they perhaps demonstrate their expertise and ability to fare better than the cohort that they are part of and that is why they seem to move ahead within the sub-set that are a group of! Look around you, you will find almost every Leader has emerged as being the best alternative in the context of time and space that the Leader has arrived. Perhaps a few years or decades earlier, this person would have been passed off as an average person, a few years down the line, we may not even have people like them in our consideration sets! Since requirements would have changed and they constantly shift and move to wards the next step of dynamic equilibrium which is so much needed for growth and progress no matter what you choose to lead- a company or a nation or even yourself! This dynamic contextual setting within which leaders operate ends up making them fragile and manifest “Leadership Fragility”! Leaders who are touched by fragility, start to become so much risk averse that at times when they are required to act and move ahead rapidly, they seem to freeze and stay frozen from taking any decisions, small or large and thereby put the whole system that they influence into chaos and confusion! This fragility can occur for multiple reasons- it could be because of the leaders arrived at the control too early- without much experience or leadership baptism, it could be that they were given a wrong picture of the operational space within which they were supposed to hold the fort, it could be they were given a wrong army to fight a battle, it could be that the weapons of change provided to them were compromised and no matter what destiny they try to write, the ink simply seems to vanish away each time and they keep starting again and again! These varying aspects of dealing with day-to-day scenarios at work end up making few Leaders fragile and hence you can find their leadership style reflecting this element- when they are intentional slow, take their time, check and double check and re-check and move ahead only when it is the only and the most necessary option and when every other option has conclusively closed!

Leadership Fragility as a concept also shows the flaws and chinks in the armor of the ecosystem within which leadership is supposed to play its role! It opens up the whole contextual appreciation of team dynamics, ability to see through and develop clear view on strategic and operational preparedness that leaders have developed or have not developed which makes them vulnerable to threats within and from outside their ecosystems!

Normally, we always come across leaders who are accommodating, non-accommodating, easy going or headstrong personalities, but what is important is,instead of jacketing them into any of the singular or plural adjective definitions, we must take an effort to understand the eternal , “Why” of their leadership style and what could have lead for them to adhere to what they seemingly are glued upon with no real end in site!

Leaders are in that odd space within the system of things- which is closer to heaven and hell in equal measure with a caveat that nothing from their experienced heaven or hell reaches the earth (where their team lives!). So when team members look up to the leader- they hardly have a clue of the kind of turmoil that the poor soul is dealing with and the only impression that these earthlings carry along with them is whether their boss was good or bad- because they increment was x or y! When the Leaders occupying such tight spots are not the real “owners”of the business, well, needless to say their lives are as miserable and lovable as you can imagine! Imagine a pendulum which swings far away in each direction- one the eternal core of heaven and the other end the core of hell at the speed of light! When Leaders “own” the businesses, they have one and only one benefit- that is ability to decide when to pull the plug off and leave the business- either shut it down or sell it off and start to toy with something else and start a new life by taking a professional rebirth all over again!

Leaders are constantly shifting between managing the pressures that they meet from above and what they must hold within and pass on what they can while ensuring that they soak up every ounce of pressure from below as well! So needless to say often you find leaders who believe in the maxim Mind over Matter, because that is the only thing that stand between them and Insanity- Their Mind applied firmly to the Matters at their hand!

The next time you start to judge the leader that you are facing- whichever reason that may be- think about it- The Leader may be operating from a point of Strength or from the point of Fragility! There could be plans and strategies which the leader may have devised or there can be mandates which the leader has to simply execute and make them operational! Unless you don’t fathom what is the context from which the Leader is acting, it will be unfair to arrive at conclusions in favour or against the Leader or the Leadership style! You may now, want to ask, so what is that you can do about it or should you really do anything about it? Aren’t Leaders paid and haven’t they signed up for the shit that comes along with the glory that bask in?

Well, the fact remains, they too are human, and like most of us, they too sometimes end up singing up for something which they would have either not understood completely, would not have been told about it completely or they would have misread it completely because of the facts and picture presented to them while handing over the reigns to them as they took charge of whatever that they are supposed to lead! There could also be that rarest of the rare case of “Incompetency” playing out – this happens when Leaders arrive too soon to lead on the scene without having a a clue of what they are supposed to be doing and where they are! More often than not, these people end up blowing up and destroying everyone and everything around them, eventually also damaging themselves!

The only thing that you can do while dealing with the Leader that you face or engage with each day of your life is, to appreciate and decipher the contextual settings and studying what is driving the Leadership that you are experiencing, whether it is the strength derived by the Leader because of who the leader is, or is It the strength derived from the position that an individual occupies, next you must observe the pattern of decisions and the impact created around that- if you see diminishing returns on decisions being taken- you know for sure something is not right and sooner or later you will have a changed leader! Likewise when Leaders act from the space of compulsion- driven by the business owners or stakeholders, often you will see that they too will eventually fizzle out as demands and expectations start to borderline around fiction over ground realities of business and facts! Leaders who also own their business, when they start to act in non-coherent manner it is a clear sign of decay and you can be rest assured that a big change is on the way- which will probably involve a change of hands at the business ownership eventually!

It is not always about the yelling boss or the cheerful happy face boss, it is about the undercurrents that keep these professionals on the edge for the right and wrong reasons that either makes them super achievers or ends up pushing them to cramped spaces wherein they experience their fragility and once that sets in you can see it manifest around the team and all that they lead and influence! Next time when you sit and listen to your boss, take a moment and try to read through the unsaid message and listen to the unmentioned whisper, perhaps your boss needs that extra cup of coffee with you more than you do!

I will leave you here, to explore, experience and think around leadership fragility and the experiences that you would have gathered through your working life; being a leader or by witnessing a leader, no matter what the context would have been, the fact will always remain that even Leaders are Fragile and they need help too!

Ciao for now, will be back soon with another article! In case you or your firm is looking out for Individual or team Coaching, write in to us today and we will be glad to help you!

Right questions matter over right answers!

Well, I have always believed that ; “Our understanding is limited by the perceptions that we build (within and around us) and at times these may resonate with the facts- that really are or at times the facts may seem to be what we seek them to be!” This piece is about that strange spooky place of being absolutely sure and yet getting lost in transit! This is about trying to understand, why Right questions are far more important and meaningful than always having the Right answer! So join me and let’s roll ahead!

As we grew up, we have always been asked to provide right answers to whatever questions we have been asked! Whether it was our teachers in schools, our parents, our friends, our colleagues or any other scenario that may come to your mind, It has always been about providing the right answer whenever people ask us something, whenever people wanted to get some detail or information from us, we have always been told that we are duty-bound to answer right and give the most accurate answer as possible! Well, this is perhaps yet another example of the conformity bias that modern societies live in and lead us like a big herd within! I won’t comment on this aspect further- because that’s not our focus for this piece! My focus rather starts at the other end of the question- yes, “How about teaching everyone around to start asking the right questions to begin with!” You know what once, you have asked the right question, you will always end up getting the right answer- almost always unless you working a diplomatic mission or are a high ranking official for your government! Let me simplify this for you!

Consider, our current global pandemic situation, what do you see? Well at the macro level, you will see few nations have fared better over the others, some of them have taken a more riskier route, perhaps more loss of lives than the economy, there would be others yet, who would have chosen to save lives over their economy- , few others would have walked the middle path and tried to strike a dynamic balance- between lives and economy, well nothing right and wrong here- just plain facts as you see them without any prejudice! So if you see different nations reacted to a common problem differently! Why would this happen? By logic, if you have same problem to be solved, there would be identical ways to address the same, if the end goal is the same (saving lives and livelihoods) isn’t it? So why the difference? Well the answer lies within this plain simple fact that, each of these nations asked a completely different question among their leadership teams, when the virus came visiting! There would be one set of nations who would have rushed to assess and manage the economic damage and decided to go ahead with a collateral damage in terms of human lives (liking it to a war like event) well, this is that group of nation, which would have possibly asked,“What do we save- we have to make a choice- Economy or Lives?” and the answer would have been displayed by the steps taken and the delays and timeliness of implementation of different aspects that go on with it! Likewise the nations that would have chosen Lives over their fragile economies would have acted accordingly! Next, there would have been yet a few other small group of nations, that would have asked, “How can I save most of Lives and Livelihoods both”? These nations would have landed up somewhere in the middle and stand a better chance of a rapid recovery from an economic sense compared to the other two! But these are the three basic and straightforward scenarios which work exceptionally well, especially when government’s don’t want to try too hard and experiment (which could end up being a full scale apocalypse and ends up bring the fall of their powers)! So if you see these nations asked the questions which were very normal, rational and practical- cool! Now see the real fun!

Yet, there are a few nations, which remained open for business as usual and even than the impact was not so severe to cause huge loss of either lives or businesses! So what is the question that these nations would have asked? Possibly their thinking would have moved ahead something like this! “What do I have to do, to ensure my nation remains on the growth/path that we have planned? What can be done so that irrespective of what’s unfolding, we can still be aligned to the national objectives of growth and wellness of the people?” The questions could also have been, “What is my nation, how likely are my citizens to be impacted because of who they are (age/ethnicity/ living standard/culture/access to healthcare systems/preparedness) and for how long and how bad?” There could be more such examples of refined thinking and questions which nations would have come up with, which in turn would have helped these set of nations to come up with radical strategies to meet the Virus challenge unlike the one-size-fits-all- Lock down model!

It is when questions asked by nations become more specific to the need of the nation and the societal requirements of the given nation, that countries have been able to devise and deploy a fail proof strategy which can work right form day 0 and ensure that even as the virus keeps coming in, the same event creates an exit path for the virus to be weeded out of the system with the same speed or more rapidly than it’s initial onset! What does this tell us, Well a simple fact, “The power of your questioning is more important and perhaps the only important thing that you ever require to ensure you get access to the most accurate solutions for the problems that you face! It is never about right answers, It is always and only about Right Questions! Always!

What works for nations, works for societies, city councils, offices, teams, and Individuals! The sharpness , wit and intelligence of the question to a perplexing problem will provide you a great answer/solution! If the quality of the questioning is average or mediocre, the resulting solutions too will reflect the same and as a result of it, you often find people, organizations and nations dealing with the same or similar problems again and again, the cosmetic aspected may change and alter/intensity may vary but the problem broadly remains the same and keep coming back with predictable accuracy! So how do we go about creating a sustainable difference? Well read on!

It all starts with changing the way we define a problem- the space where the problem is perceived- what is the problem – Is it the Virus or the Lack of immediate cure for it? Is it the large ageing population of your nation or is it the lack of trained healthcare professionals available to deal with the crisis?Likewise what is the business problem that you are facing? Is it that you have a great product for a wrong market or you are in a great market with a wrong product? Problem Definition in the truest essence is vital and fundamentally important to get ahead and reach some place to solve a crisis that’s fast coming your way! As your ability to develop accurate questioning picks up, you will find that answers that come your way are more simple, actionable and measurable in the context of time and value!

I will leave you here with your space so that you begin to start framing the right questions, which go on to provide you with even more meaningful and actionable solutions for a more wiser future!

Ciao for now and I will catch up soon with another article!

Bouncing back and racing ahead.

Through this article, I share with you few basic, common-sense led plain speak approaches which may just help you that bit extra to bounce back and race ahead, whether it is about yourself or about the team that you lead or an organization that you are responsible for, or, in that rare case if you are leading a nation! So let’s see what these simple steps are all about and the kind of impact that they can create, when executed well! Before we move ahead, it will help to always remember that humankind is perhaps the most unpredictable species of all, and at times may end up doing quite the opposite what it’s mind will ask it to do, just to teach someone else a lesson, irrespective of what compounding damage that kind of reckless act may cause, and no where in the animal kingdom, will you ever find any other “social animal” displaying this kind of behavioral disposition, hence, this disclaimer to let you know,there are no easy slides to heaven and why no matter what anyone tells you; rational wisdom suggests that common-sense always holds the foundation to give one an ability to bounce back and keep surging ahead! So here we go…

Through my engagements and shared learnings over the years, there have been few broad and common approaches- which when mapped to individual specificity of a problem tend to provide a more meaningful way through , over or around the problem! Here are a few of them (and yes, these are not the only or holy grail of problems solving!, so keep adding to this what life has taught you and I am sure you will do exceedingly well, at times surprising yourself!)

Measure what matters

Find the “Why” of your discomfort

Be a Realist- Not an Optimist, nor a pessimist

Clarity of Thought and Communication

Plan for others around you as well

Keep milestones close and within view

Cultivate your common-sense

Be grateful and thankful

Keep what you must and discard all that you can

Measure what matters: We live in an era where we are bombarded with information 24×7 across touch points and irrespective whether we are interested or not! In this kind of an environment and the mad rush to stuff information down the throat of people regardless whether they have a discerning mind to understand, evaluate and conclude rationally with that information they are served is perhaps the most paradoxical problem of over indulgence after obesity (which is caused by overindulgence of food- most of the times!). Even in the current crisis that the world is facing, people are bombarded with statistics, number of total cases, deaths, new cases so on and so forth, what point is being missed out is real sensible data, what are the real active cases today? , what is the fatality percentage, what is the percentage of population infected from the total population and importantly what is the severity or potency of the infection! If people had focused on these parameters, over half of the 184 nations would have never gone ahead with the dumb lock down strategies that they initiated in the first place! Hence it matters and always it is only about measuring what matters and is relevant as we deal with problems  in the real essence of it!

Find the “Why” of your discomfort: If you have read “Start with the Why” by Simon Sinek, you probably know what I am suggesting, If you haven’t read that book, do yourself a favour and do read it! One of the most fundamental mistakes that people tend to get into is trying to solve a problem – thinking that “what they are solving is the problem”, truth actually can be far away from that and in few case the people happen to be the biggest problem, because of their limited intelligence and skewed perceptions of the world around them- which is nothing more then defence mechanism to either hang on to their dear job, career or a failing business, simply because they can’t imagine a life without their business cards! Unless you do not come up face to face with the singularity of your problem or challenge that you face and understand that all solutions and remedies begin by altering yourself from within as you try to set things straight, no matter what you say and do, you will end up wasting the valuable seconds of life coming back to the same problem over and over again – albeit with differing intensity but continuing with the broader flavor of distress will tend to remain the same! Once you have found the true “Why” rest assured that will give you enough bearing to keep moving in the direction which will remove you away from the senseless loop and give a sense of forward motion even as you untangle the mess of the problem at hand!

Be a Realist: Not an Optimist, nor a pessimist: As much as thinking negative, being hopeless, constantly nagging, cribbing and sulking is bad, dancing about and fiddling away meaninglessly as if everything is always great and you are experiencing heaven even as the world around you is turning into a hellish nightmare, can be far more damaging to a point where people start to actually doubt your mental construct and frame of mind- whether you are displaying psychopathic behaviors or have a complete hard disk failure!  The whole challenge with the “Stay Positive” movement around the world has been that few of the so called masters have ended up making it a big joke unto itself, I mean you may have an individual being diagnosed with terminal cancer and you want that person to stay positive? or a person in a terrible terrible financial mess and you want that person to believe that  all will be glad stay positive? Shouldn’t it rather be asking these people to first understand what the situation is then help them rationally evaluate what are the meaningful solutions that are available to them so that they can lead the time at  hand in the most productive manner so that their pain is comforted and there is a sense of achievement in the way the simply carry out their day to day chores or start ton re-build their financial credibility one day at a time? Certainly let’s not even bother to talk about the “nothing will be good ever- ultra-pessimistic way of thinking- that is painful even to write here forget about thinking that way! Having a true assessment of the situation in a given context (which comes from deciphering the “Why”) and mapping it to ones’ individual abilities and competencies is the only way to make the best of any situation that comes your way! Nothing more and nothing less! Staying real, pragmatic and exhibiting courage to confront and deal with the granular reality of the moment will alone help one move ahead and simplify ones’ ability to know the real challenge within the fog of ambiguity!

Clarity of Thought and Communication: This is of utmost important, especially when you are dealing with others and others are looking unto you for guidance and leadership in crisis, whether it is a small crack team that you manage for an assault as an officer, or whether you lead a team of 100 professionals which are working to meet team objectives- the sooner you can provide or rather continue to provide clear communication (which can only occur once you have ample  clarity of thought). This clarity has be at all levels, what is expected, what is being asked and what is been provided to have the tasks accomplished- this all can only be manifested when there in intrinsic clarity of thought about how the team is being led and what is the shoreline that has been earmarked to anchor the team – if required. When Leaders provide clarity at this level- the same is resonated down the line and that makes the jobs of the leaders a breeze and that sets up the team and the organisation for a fast recovery to everyone’s surprise! Importantly, the sensible and impactful communication pieces are Realistic and don’t share misplaced optimism and unwarranted pessimism! 

Plan for others around you as well: Very often when crisis hits, the first and natural response is to make oneself safe and have your immediate responsibilities (family) accounted for, likewise when it is a team that you lead, you are the leader for that unit of your’s and it only makes sense that you lead, guide and provide for you teams like you would for your family in the way and manner that is aligned to the organisation culture and ethics! No one is asking you to become a cult leader or go out of the way and pick up fights with senior members for your team, the point here is to be responsible and accountable so that even in worst case scenarios wherein you need to have a few members offloaded, that whole process remains dignified, so that if ever you need them back, they will be happy to oblige and join you back! This approach of being emphatic, sensitive, and accountable to every member of  ones’ team should be intertwined in the soul of the leader and that empowerment of the soul must be used to take calls and decisions which make sense and serve the larger good!

Keep milestones close and within view: Often people- leaders like to share milestones- what will happen in next one year, three years, five years, well good- nothing wrong with it, but real fact of life remains, that even if the leader remains (which by itself is a miracle- because people leave even at leaderships levels around 3-5 years) there will be new people in the team on an ongoing basis- and each time you have new people – if you were to make the same presentation, it will end up being routine for some and “wow” for few others! The only way to beat this type of  meaningful shit is, spell the broader strategy few times through the year, make it a decisive point and revisit that only when you need to and through the course of the journey have meaningful milestones which are more relevant, visible and actionable- perhaps having monthly or quarterly ones’ that keeps everyone updated, everyone feels involved and everyone gets a sense of forward motion! This will un-complicate whatever you try to pursue and keep enough cohesion to make things easier so that even when hurdles are met, the team knows what needs to be done to overcome them!

Cultivate your common-sense: Human mind works well as long as it is sharpened and that sharpness only comes alive and working when we are presented with compelling cornered spaces and challenges which have no routine parallel! This is where, trusting and following your common-sense, gut feeling becomes all the more important! You may have tons and tons of data and metrics to deduce and take scientific decisions, nothing wrong with that as long as you are choosing one robot over the other or one product range over the other, but the moment decision making starts to impact people without bringing in the human element in the framework, disaster can strike! Consider this, currently many firms are laying off, announcing wage cuts (as if doing a favour that you still have a job), but not releasing, where will they get that very talent back which would have been nurtured, trained and developed over a period of time to meet the organisations exacting requirements in coming times?, Sure people are aplenty and so is talent, but the time needed to retain and re-equip which will be dangerous lost opportunity (in the hands of a right competition can spell a disaster for the business) and can cause severe unpleasant business damage! Even more funny is what does the wage cut say? Does it suggest that an individual was paid more then  their real worth or does it say that ones’ worth has gone down or does it say that the hiring strategy was astray to allow that kind of omission to occur and pay someone what they were not worth of in the first place? What is the messaging that is being sent out? The only and only sure way of doing away with all this unwanted nonsense is cultivate common sense so that even rational decisions; when and as they are forced upon can be routed through the test of common sense and than action can be taken once these decisions stand the test of common sense! 

Be grateful and thankful: This simple exercise will work wonders for you as an individual or as leader of a team, be grateful for what you have- as you start the day, your mind, the resources that you have access to so that you can go ahead an weave the magic that you need to, playing your role and discharging your duties so that you keep creating the subtle difference which matters and keep the momentum going in the forward direction! Being thankful helps, it helps you to begin with so that you know what you could have achieved or not and what is that you are able to achieve or not with the people and resources around! Once you have reached this space of being grateful and thankful, and you begin to rub off this simple yet powerful thought within your team, you will see magic happen as the narrative will change from what is not there to what can be done with what is there!

Keep what you must and discard all that you can: If life is a walk, a marathon or a race, depending on how you see it, in any case, it will always make sense to reduce the baggage! De-Cluttering will help you individually and also as a leader! Knowing what to carry along, what helps and letting go off  things and people that harm and obstruct is the key element to ensure that you are able to bounce back fast and in time to make the most of an approaching wave which can propel you further ahead and give you that much needed early mover’s advantage as businesses race to be the first one’s to re-engage with their clients and customers!

I will leave you here, perhaps you want to add a few more elements, remove a few, the choice is your’s; for you alone know what is the contextual reality of your world and these are but beacons which can help you to glide along safely without running into mountain faces and odd weather, so that as you embark to your climb, you have all the power you need from the people on your team and the machine that you have! 

Ciao for now, will be back with another piece soon!

The real story behind the Layoffs.

If you happen to be one of those people who have recently been asked to move on with some dignified (according to the employer) monetary compensation and a possible restraining order (that you will not speak negative about the firm for next 12 months), because the world is in a crisis and because your “not so long ago market leading firm” is collapsing and about to perish, this article is here to help you see through what would have happened behind the scenes, so that even you know how much you are really to be accountable (and if you indeed really are) and what does it speak about the modern day “futuristic caring organisations”! So let’s roll!

If you have been used to reading my articles for sometime now, you know it too well, I like to be to the point, simple and clear, no ambiguity, no opinionated bullshit and no creation of unwanted emotional stress, present the picture and leave it for your perception and interpretation based on how kind or unkind life has been to you! There is a good reason why we all as humankind are unique, even twins will be different, one may be absolutely sane while the other one may be a certified psychopath! So from my perspective there are broadly the following reasons that precipitate Layoffs, if you have any more apart form these, feel to add them to these coveted list!

White Elephants and Peacocks

Disconnected Processes

Right Team for all the Wrong Reasons

Incompetent Leadership

Business Led Strategic Opportunism

White Elephants and Peacocks: Well these roam about across businesses and organisations, easy to find, detect and trace! As the name suggests, they exist as long as the senior leadership enjoy their antics and can more importantly afford their salaries at the expense of someone else (that could be public money in case of PSUs or listed companies or money from Investors and parent companies!). Once the senior leadership changes, or has a change of mind (not to be confused with wisdom) they will change the sets of White Elephant and Peacocks with a spooky predictability- that’s why you find that few companies have their white elephants and peacocks getting changed every 2-3 years- it keeps their corporate zoo busy and adds to the meaningless excitement!  These are the ones’ who make most of the routine layoffs on an ongoing basis irrespective whether the economy is up or down, whether we are in midst of war, famine , surplus, whether we are growing at 10% or 1%, irrespective of everything and anything else, these are the ones’ who keep the HR teams busy hiring and firing them on a regular basis, larger the organisation, multiple such instances! You may want to ask me- but why do organisations get these White Elephants and Peacocks in the first place? Well hold this question to the end, once we have completed the other types, you will begin to see a singular thread which possibly will answer all your questions and provide ample enlightenment! So let’s leave this circus here and move ahead…

Disconnected Processes: Processes lead to Layoffs? Well, yes they do, normally you would have read them as “automation led layoffs” sounds familiar now right?, So here the question to ask is, why would an organisation create a pathway of automation without figuring out a smooth transition wherein the number of people are gradually phased out through “normal routine loss of workers”. The answers that you will end up getting based on the type of organisation you are dealing with, will be something like these, “we want to build a futuristic place of work”, “we want to flood the market through spewing out tons and tons of our products-irrespective whether someone wants them or not”, “machines are more reliable then people”, “this SBU doesn’t resonate with the new management’s line of thinking” etc etc. So you may start to wonder, why is it so hard to plan a strategy of 2-4 years duration to embrace automation, re-skill needed labour or workforce and then reuse  excess workforce through re-skilling and re-utilization aligned to the new process? Why do people start coming up with “Job Ads” to hire new people for the new process? Well hold this question, we will answer this towards the end! Let’s move on to the next one!

Right Team for all the Wrong Reasons: Through my experience, one truth that has established again and again is the fact that, Even as people come in all hues and shades of psychological make- whatever one may want to say, People are good.. always good at who they really are!Everything else remains to be an acquired skill which either develops or fades away depending upon what opportunities are made available or not to an Individual and the Team that one belongs to! Often you will find in some sectors, that when a Head of a Unit leaves, the whole team moves, what does this say? Well if you ask me, it is the classic case of having a right team and asking them to do all the wrong things! Consider, you have  team of excellent communicators and sales professionals and you inform them that they will have to route their sales pitch through scripts and call centre outbound calls and them just keep sending pre-formatted templated emails to prospects- well you know what a true bred salesperson is going to tell you! well yes, he is all likely to ask the senior leadership to “FO” and not teach him how sales is done and managed! Now you may have a valid question, Why do organisations hire right people and ask them to do things which they aren’t supposed to do or make them do things the way it is detrimental to their growth or the process? We will answer this too towards the end…so hold on to this!

Incompetent Leadership: This certainly is the perhaps the most apparent and visible factor as Layoffs happen! Layoffs are almost always seen as Leadership Incompetence and in many cases- most of them that hold good- this is not about the Incompetence of Individuals at the top, that is different, this is about the collective intelligence or lack of it at the top that translates into Incompetent Leadership! One more face about Leadership Incompetence is that the more larger an Organisation, more are the chances of the same getting manifested and more are the pathways of Incompetence manifestation- imagine a debilitating attack on the nervous system from within- that is what Incompetent Leadership does! You may now argue that, how is that when majority of top management comes from famed business colleges/engineering/medical degrees from institutions (which most of us only can aspire to be an alumnus of), how can they be so dumb? or rather incompetent? Well sure enough that’s not how all of them are, most of them would be sane and wise- as long as they are all by themselves- the moment you add them to a team which comprises of similar people and calls for applying collective wisdom- and is trying hard to realize an utopian dream-shit happens and that’s when you start listening, “A” has joined the board, “B” has left the board and so on and so forth! So what, has this got to do with layoffs, well as these leaders struggle with their own collective challenges- they often get lost in a maze of inconsequential things and as this seeps through the organisational structure, the effects start to show and the resulting layoffs happen!

Business Led Strategic Opportunism: This is by far the most often invincible and the real reason behind many layoff stories around the world! This is what leads to creation of compelling PR narratives and creating diversion, distraction and deviation from real issues and this is the one reason which superimposes itself on all the above reasons and plays out choosing one or other type above! Human greed with no end, senseless capitalism and the ability to decide the fate of the majority by a few eclectic minority- when goes wrong- layoffs are perhaps one of the most minor things that manifest, the world has witnessed more murderous and damaging aspects of Business driven greed and Capitalist domination with no end in sight! If you think Conflicts and world wars were fought for territory, well you are right, but partly because each of them weer funded deep and long and that funding didn’t come only from government taxes but also through the invisible hands of the capitalists who favored one side over the other so that when everything settles down they get their pie of the cake to exploit and continue with their never ending hunger for world dominance through wealth creation and managing that!

This strategic led intervention when micro-managing- chooses the timeline for the elephants and peacocks, starts to throw spanners into the operational wheels so that collective wisdom start to falter and even the highly skilled and qualified individuals start to fail collectively! It is this factor that creates imagery of adding SBUs, shrinking units and hiring the best and then without much noise doing away with the best! This is what creates a narrative that wipes off every gain and every note of what Individuals and teams would have achieved in the organisation for the organisation and has the power to play down every achievement in face of some other narrative that is completely opposite to what real facts could be!

You may be a CEO and if you think you drive the business, you are wrong, equally wrong as the last executive who got laid off even as he had given all that the job called for! Layoffs are a narrative which are a dynamic camouflage to a larger purpose which is held close to the heart and mind of the business owner who is in turn dictated by the people who own the ecosystem wherein the business exists! If you think It’s your fault or mistake…think about it all over again! Ask one simple question- If you were really that bad and incompetent- Why would they hire you to begin with! 

As the old saying goes , not all is white and neither all is black- we live in an era that is colorful as it gets and has these specks of grey here and there, at times these grey’s block out everything around and that is the philosophical essence of what layoffs truly are! They are not the measure of the competence or lack of it of an Individual- rather they are a statement of how change is being allowed to come in- Transformation – as they call it- whether that’s a positive experience or not- depends on which side of a table you are sitting and what is the bargaining power that you bring to the table!

I will leave you here, and just to say this- Layoffs are good, like everything else, as long as you know how to make use of this blessing in disguise- be glad that it happened now as it happened for some other time perhaps would have been more painful- As long as you are bound by corporate slavery- Growth is Optional and Layoff is a Certainty!

Ciao for now, I will leave you here with your coffee, to think and reflect and make yourself Layoff proof if you can!  At Simplifylives, we are able to help and guide those who need help during these times with regards to their professional challenges and ambiguity, drop us a mail and we will be glad to assist!

Say no to Corporate Slavery! Embrace Layoffs!

Dealing with (Mis)Information Warfare.

Never before has it been more important to check- cross check and re-check everything that gets played on to the television set, the channels that you subscribe to, the search results that come to serve you and not to mention the endless, forwards, messages and what have you! This piece is about trying to make some sense of the information or rather misinformation warfare in which we get drawn day in and day out at times knowingly and other times unknowingly when we tend to forward that last message on whatsapp without bothering to check if the content made any sense to begin with! So let’s try and unravel what really is going on here!

The later part of the last century, was rightly known as the Information Age- If one had the right information at the right time it gave the person/ business or the government of the day phenomenal advantage to lead and race ahead no matter what the subject would have been- whether it was about path breaking research, or best practices adopted over factory floors, or it was about business or governance strategies- You name it and you will find that the last 50 years has always been about “The Best way” of doing things, “getting things done”, “being the best”, individually or collectively by harnessing the power of Information. Till this point it was a linear fight for supremacy – Whoever had the right information at the right time would be the winner, but with technology and the dawn of the digital age- information became available  at amazing speeds simultaneously across the world and there was never a question of any lag or delay and then it started to boil down to who had the first movers advantage, who got ahead first, how fast and what tools and resources were made available for them to make that rapid progress. Well even this was fair, considering you give the whole world community the same information at the same time and then it boils down to whoever has the maximum matter and money to spend and build on an idea! The real drama unfolds now, once people saw that information based challenges are becoming accessible and rapid progress is possible and the concept of  dominance on sectors/ ideas and approaches to lives problems is beginning to get into the shredders, the real game got started – the game of information dominance through spread of misinformation! This is how we have, according to me ushered in the age of misinformation- The age of Information Warfare- A testimony to Human Dominance and never ending Greed for power (all types) and Opulence!

This age of Information warfare thrives on spreading information which makes sense, no sense and cryptic sense- this is done intentionally to divert, distract and keep competitors and people observing you loose their way and get entangled into a information mess in which they remain entangled and by the time they do come out of it- you would have probably achieved your objectives and then it really doesn’t matter whether they have access to the earlier original content or not- because that has become contextually irrelevant!

This new warfare front made possible thanks to the digital breakthroughs that we have collectively been able to make as humanity has proven far dangerous then any nuclear weapons and weapons of mass destruction! The misinformation business is responsible for almost everything that you see around- on the day to day basis- you would have come across commercials (with the small * of terms and conditions – which is next to invisible) claiming and suggesting things which are out rightly stupid, dangerous and rarely at time fatal- but as they say- the small little invisible * offers protection and the the petitions are always urged to use their collection and individual wisdom-which by itself is a challenge as that is a fast depleting asset! When things do get ugly as usually they do- you will generally have vested interest groups within nations/ communities and across nations who can collectively get into the role of spreading information in a calibrated,weighed manner to do a sinister loop and complete it’s objectives by unleashing public unrest/ strikes/ law and order situations and by the time this is all done the originator and the communication and the real essence behind the malafide act is all but cluttered into an ambiguity of trails, reports and reasons- which often heads no where and then the world is ready for another episode all over again! History is replete with examples when things have become really bad and this ability to spread directed misinformation has at times won wars at the right side of the battle and at times has ended up doing more damage to society at large! So when we know Mis-Information is as deadly as it gets to be- why do we thrive and allow it to propagate- why does it even get a hold?

The answers lie in the fabric of humanity itself- Human societies have long been far away from idealistic settings- there is a rampant inequality within societies, within different segments of a society or even within communities and not to forget the inequalities among nations and blocks of nations! Inequality that transcends all metrics normally considered for determining what should be the definition of Equality!  Inequality manifests in different ways, it could be the inequality between the rich and poor (monetary inequality), inequality of opportunities, inequality of liberty and so on and so fort. The most important trigger comes from the Inequality of opportunity for World Dominance through governance and business. This is by far the most dangerous and the most sinister of all the different malaise of modern societies and has caused more harm then good to each and everyone of us! You may be thinking this has to do with only the intelligence community and the governments- no – this has everything to do with each one of us- as misinformation gets fed into minds which are not that good at checking facts from fiction- the results and consequences often turn deadly and dangerous! So now we know that there is a problem- how do we deal with it! Well read on…

“Practice the Pause” a technique told by many management teachers, the next time you get a piece of information and decide to do anything- absolutely anything with it- think what it is- check from where it is coning- think what is is asking you to do and think about the impact that you may individual end up creating by virtue of who you are- and whether that is needed or not! There will be times when the best thing to do would be nothing! There will be yet another times when you may have to ignore/delete the message and then there will be some other times still when you need to flag the message and the content off to relevant people in time so that disasters are avoided well in time! The challenge though remains to perform any of these actions, first and foremost you must have a thinking mind – irrespective of how intelligent you are or not- doesn’t matter-what does matter is whether you have the ability to sieve through the content and weigh it against common-sense, science and facts of the world! One more golden rule is what doesn’t serve the best and larger good of humanity doesn’t need to be there- If any message that you are to pass on – irrespective of what the source and whatever it is- If it doesn’t help anyone and ends up having more anxiety and anguish to even person then that message is not worth it- might as well bury it as soon as it reaches you!

We live in an age where access to information is a sure ticket to success and hence the converse also hold true- access to misinformation can spell untold misery and chaos at times damaging individuals and at times communities and nations as a whole! The certain way to move around this in-your-face- covert enemy of mis-information is to develop filters through wisdom and knowledge and apply ample common sense to all that you receive- without the screen of prejudice and develop a way to weight the content of information in its totality and then take a call whether it serves or deserves its existence! This kind of mindful approach to content when repeated over and over again will ensure the damages caused by misinformation campaigns world over is as minimal as possible!

I will leave you here with these thought, grab your cup, check your whatsapp messages and think well before you forward the next message! Think- Is it really worth It- Does it add value to the receiver or to you as a sender of the message! If it does go ahead, if it doesn’t delete that crap!

Ciao for now, will catch up soon with another article!

 

Fogging out the re-calibration dilemma.

As communities come together in their won way to assess the extent of damage and start to pick up the pieces and look forward to re-build, a very important question which will be playing on almost everyone’s’ mind- right from the governments to the business tycoons to the ordinary person on the street who awaits the opening of a retail store so that the next pay check can be collected is “How do we now know something different about all that we always thought we knew!” and what do we do about it and how do we move things ahead from here! Well this short piece is about skimming through these dimensions and possibly decipher how things may play out as humanity emerges out of the shadows of a global melt down! So here we go!

Hopefully governments across the world by now have learned a valuable lesson that as the old saying in India goes- “Health is the only real Wealth” and unless nations and societies do not  makes a serious effort to invest adequately and proportionally to ensure wellness and health of its citizens, no matter how many nuclear bombs and missiles they have in their arsenal or how many billions of dollars or gold they have to throw to the world- all of this will become meaningless in a wink as it happened now! This time is a great opportunity for nations to reset their priorities towards investment in healthcare and developing societies and communities which are more healthy! The choice is clear; either governments incentivize building healthy living and working habits so that investment in hospitals is reduced or continue with the age old unhealthy habits and then spend billions and billions to build hospitals and pharma reteach and this then goes on endlessly like a never ending game of cat and mouse waiting for the next mistake to happen and then that allows all hell to break loose all over again!

Business and the big bad world of corporate rat race– well, I doubt if this aspect of human society will ever learn anything from what is unfolding- we may end up seeing more dumb start ups that will go on to sell and live at the expense of why continuing social distancing is the way ahead and why remote working is The way of Working and so on and so forth! If this nonsense s is not checked and put in place- The world will end up having more mentally sick people then the number of threatening viruses you can think of coming from the Corona family! It will do the world a lot good, if for one time businesses become a little more humanistic and develop and build ways of working which resonate with general wellness and create more space and value wherein roles and responsibility are tailored and made to benefit not only the business objectives but also live on to enrich the lives of the people involved in creating those activities! The pandemic has taught one major lesson- A global melt down scenario- in whatever form it comes- doesn’t and will never care if you are rich or poor- these events are great levelers- they will reset everything to a point and from there is a great opportunity for all societies and businesses either to build a more inclusive and human society which is more sensible and purpose driven or loop back to old capitalist and greedy way of driving the things- again furthering the proverbial “rat race” and “neck throat competition” philosophies which will end up looking so falsified and hollow even to begin thinking about in today’s; altered world scenario!

Individuals, depending on how the time of lock down was used or abused will emerge as their better or worse version when they hit the deck to work! Likewise their offices would have assessed and gauged their absence and work through the physical absence in terms of effectiveness and critical contribution; needless to say- there will calls taken and adjustments done! So if you have been one of those people who have been binge eating endlessly dipping into the tub of popcorn or chicken fingers and blessed with an endless supply of booze, well you know what- your long party may just come to an abrupt unpleasant end! On the other extreme end of the spectrum, if you have been one of those silent warriors who has been pushing through all the odds and have helped your client, got that payment and ensured you have stayed on top of your game irrespective of the odds of bad signals, bad support and challenges galore- you may have just helped yourself by staying relevant and by ensuring you have indeed been an asset when it mattered the  most! If you are anywhere between these extreme ends of the spectrum- one end of callousness and other end of being prompt and proactive- well depending on what kind of sector you work in and what is the extent of human value and dependence your sector has you will ether sail through or end up drowning!

Businesses that display a more humanistic approach and be more inclusive, giving and caring will have a greater advantage in times ahead, needless to say those who showed their ugly side and used this as garb to seek undue advantage wither by sacking people or reducing their payout will get their karma back in time – sooner then later and they will to realize that! More importantly however the centre of focus will be the Individual- What the lock down and work through isolation has done to people and how they have coped with either to emerge as strong as before or have metamorphosed themselves into something else for good or worse will also play a big role in either ensuring that their role in the larger game of an organisation survives to get more star attention or they simply vanish off the corporate radar for good- owing to their own inability to cope with the altered work environment! 

Individuals who have been wise to use their time to invest in themselves, will no doubt be rewarded more then anyone else, for it is through their detailed introspection and realizing the depths of their own self they will be able to contribute further and add innovatvely to the new changed world order either by being part of the government, business  or simply by being who they are it is these wonderful people who will set the tone for the next decade and beyond– For a change this will have nothing to do with opulence but everything to do with humanity- The ability of being able to sense and respond to the changed realities of the world in a more human way! 

These, I feel are the ways that the reset will play out across the world at time subtly and at other times in a more direct manner- but rest assured the re-calibration will happen and will be clear and vivid based on priorities set by individuals, businesses and governments who decide to move societies and nations in a direction aligned to their national priorities- the only silver lining being for a change people and humanity will be at the core of these strategies – beginning with global access to health and wellness and going further and beyond! 

I will leave you here, at peace with your isolation and hope you emerge stronger, wiser and more ready then ever so that as the dawn ushers in you know exactly what you are going to do next! Ciao for now, will be back soon with another article!

 

The complete circle!-A journey from Lockdown to Meltdown to Rising of the Phoenix.

Even as I muster enough courage to share with you; as I see the things- as they unfold- by the time I complete this article, there will be more hundreds of positive cases across the world- most of these people will survive and few of them will not be able to make it through it! This senseless loss of lives, coupled with an economic crisis unlike ever before- is in a way preparing humanity for something, that we have never been ready for and in all probability, every few years these instances may come back haunting with different scales and intensities as the world tries to re-adjust to a new order- An economic and geo-political order! This quick piece is to try and imagine how the next few months will unfold and possibly provide an anchor hold so that we know which way to steer the ship of our lives as we begin to move!– So let’s go!

By the time I am writing this article, China from where all this began, is already more or less back to normal- which implies that production lines are buzzing, people are working and it is a normal day in the nation! Well, I don’t have anything personal against them (apart from the tense diplomatic connect that India and China have always had), but being an Indian we need to take care and watch our neighbors! This pandemic is a classic case wherein a neighbor decided to do “pest” control which has gone horribly wrong and who these “pests” are; perhaps only time will tell- or may be the world may never know!  So as the instance moved ahead- the global community saw the initial stages as an internal matter of China and felt relaxed –To an extent that even WHO took time to go through the processes of definition – whether it should be an epidemic or a pandemic and by the time all these great leaders and wise people with all the cutting edge resources at their disposal realized what was unfolding- it was too late and eventually every member state of the UN finally has been hit by this pandemic! 194 nations have confirmed cases on their territories! This scale has never been the case earlier ever in recorded human history! This brings us to the next stage- The Lock Down

The concept of lock down is not new, during wars this is the first step that every nation will initiate so that all available national  resources of a nation are used for the defence or for attacking the other nation as the case may be! Makes sense- but with this pandemic – this decision- kept getting delayed- we may never know why!- and even as people were aware – to a reasonable extent that the virus was very aggressive and contagious with a greater affinity to the older or medically compromised population– nothing was done to flag it off- just imagine- with the first cases coming to light somewhere as early as December- even until March second week- international flights were operating! I mean which world leading organisation in the right frame of mind would not have instructed the IATA and ICAO to ground all airlines worldwide in February 2020 itself? Why drag it to such a point. To add to this- This initial delay also cascaded into allowing communities within nations to roam around their land- with no concern and  it was these two basic acts of neglect and disregard that have brought the world order to the stage where we are today! The lock downs also as matter of scientific validation  are effective only when they are done with some reason- like cases being reported from an area may be a borough, town or a city- in those cases lock down makes sense- but when you have not been able to manage a planned approach- panic sets in (even if you are a government) and you will take irrational steps which translate into nation wide lock downs! These in turn end up doing more damage economically – which far outweigh what the Virus could have done even in a worst case scenario! Especially when the Virus has a mortality rate less then 3%! Stage is set for the next step- The Meltdown!

Even before the pandemic set in the world all across- was jittery with massive trade wars compromising and threatening billions of dollars in the global market, with workers being laid off on an ongoing basis in developing worlds and with this getting more and more unpredictable , it was perhaps time that the world was racing ahead towards an economic re-boot! The whole promise of digital economy, again a core element of the global narrative (don’t forget digital money is no real money- it is just an electronic interface which is showing you a number which is being honored as long as the state is allows it!)and its aggressive push was always looking out for a big and bad excuse and this instance happens to be a perfect alibi! Confused- well, let me keep it simple- right now- if all citizens of any nation were to Q up and decide to withdraw all their money at one go , same time- any and every nation will simply fail as it will never have those many paper bills to provide everyone with what is being withdrawn! It is as simple and complicated as this! So what we can now expect in the days and months ahead? well read on…

The Meltdown stage will see many rapid developments, based on the laws of each nation- one common thread that you will eventually see coming out after this carnage will be that every sector (any sector for that matter) will be left with lesser then 5 or maximum 10 global players for those sectors. These will be the ones’ who will decide how they will shape their products and services from their respective zones and align them to the new ways that already have been planned by respective governments- most of them will wear a cloak of opaque transparency- you will be able to see only if you know what to look for! These business arrangements will then be the foundational step of humankind as a global community starts to play role to the larger conformity bias of the new developed and evolving societal order and those who will be found to be outliers will either be ejected or eliminated and that’s for sure- the people running these systems will want to run the way they have planned it and irrespective of the government’s will have and have always had the power to over-ride and manipulate governments the world over!These large scale behavioral changes brought about in human societies across will tend to shift focus of people from being the careless consumers that we have been for some time now to more mindful and responsible consumers- so as the dip in consumption happens- we will move into a space of rising costs of services and products- to meet custom needs and infrequent purchases! How this gets played out will depend on the type of government that each  nation has-more importantly in the garb of the pandemic- almost all nations have executed their own acts which in turn have given immense powers to the government of the day and power- is a double edged sword! During this stage of Meltdown- Human behavior will see alterations like never before- remember these lockdowns have been closer to 21 days and 21 days is the magic number to alter human habits- people will end up being more anxious- stress prone- resilient- calmer- aggressive- confident- depressed- all of these and many more such hues will emerge depending on how an individual is placed within a start of the society and what is the intrinsic strength that one has to deal with these global showdowns! Towards the end of the meltdown- when the conqueror and the vanquished become clear on the horizon- the remnants of this episode will begin to piece together the path ahead and it will be the proverbial Rising on the Phoenix that will follow next… 

The proverbial rising of the Phoenix will be slow, planned and designed to ensure that only those who qualify to be within the scheme of the things will be held on to- others who have not been able to conform to certain standards will be left out to defend for themselves ( In this will lie the seeds of the  next great global crisis!). In the following months, people will want to naturally break free and travel (because that will be the natural psychological trigger – which will help people again believe that they gain have regained control- there will be surging rush to travel (but all these travels will be majorly restricted to domestic arenas) and even as airlines companies merge and continue to be on borrowed time- as it were- the initial three- six months will see this- the really challenge will start after that as few sectors will be buyout- globally- which will be finance, travel, wellness,  healing, spiritual tourism,tourism and hospitality- leaving these aside practically everything to do around the consumer side- whether it is the FMCG or the FMCD or even the Automobile sectors will all see a downward spiral with an apparent no end to their crisis- A criss which has on a way of their own making!  Workers will have to make a choice to either seek monetary security and give up on aspirational attributes and agree to live life in a prescribed manner or create affluence by being a disruptor and challenge the establishment on an ongoing basis. Apart from this self-employed and  the business class will have toe sure they remain agile and nimble for overcoming all and any challenges that may come up  (which will indeed) with unpredictable speed and timing– this will be vital as businesses will be then necessitated to comply to fall and align with specific groups and sub-groups of the new business order (which will be sold to them as the the concept of “ease of business”) Altered behaviors will create a further rift between the affluent elements and class of the society and the deprived and the so- called middle income group will have to take call to either move upwards or decide to stay low! The whole world will seemingly move to a two class society based on economic affluence! Compound this with growing digitisation through digital currency and digital surveillance (which will be told is necessary because of what has happened) will be the final nail in the coffin of individual liberties world-wide and whether the governments of the day say it or not- Big Brother will always be watching you! I won’t dig deeper into this aspect because it will take us to another topic – which we will discuss some other day or other time!

I will cut my thoughts here for now, but the key takeaways, are somewhere mentioned above and hidden away in plain sight for you to think further and reflect upon; based on who you are what is that you want to alter, how and why and ensure that you will be able to stay relevant for the times ahead! This pandemic was the excuse that the member states were waiting for a re-boot- a re-boot to set new rules of engagements with each other and flex muscles at that level. Needless to say, we will be impacted at the levels where we are and we will need to choose how we flex and make the most of the emerging stations without breaking or exhausting ourselves- intellectually, emotionally and physically!

Given the limitations of a blog; I will leave you here with these thoughts for now, grab a drink and see how you lived through the Lockdown- how the Meltdown is impacting you and How you are preparing for the phase when the Phoenix begins to rise over your horizon and what you will do about it to ensure you ride the right wave and stay afloat for long times to come and prepare yourself for the next crisis- which at this very moment is being developed! More on that some other time!

Ciao for now, Stay at Home, Stay Safe, Always keep Social Distancing and importantly stay wise and don’t get killed by dumbness! Will catch up soon with another piece!

 

SOS(Self Obsessed Societies)!

OK folks, here’s the thing, like each one of you who read and engage with me here, I too am part of an ecosystem that reaches out to the sensible part of the knowledge and information ecosystem from time to time. partly to keep sharpening my observations and knowing how rapidly we are either correcting some aspects or further damaging ourselves- individually or collectively! This piece is a crisp one that deals with it!

There was a time (yes hard to believe!), but it surely was- when you could actually start a conversation with a perfect stranger without having to try to get the name first- do a lookup on a social account (to gauge likes and dislikes) and then strike a conversation! The conversations themselves could be around a wide array of topics- at times they could be nominal takes on the current socio-politico-economic opportunities or challenges of a region, nation or the world- depending on the cumulative IQ of the participants in the discussion. When levels of intelligence allowed the discussions could easily be around religion, politics, philosophy or even taking on one of the most challenging topics- Does God Exist! Well that is how it was- whether your were with people that you know or don’t information sharing and knowledge gathering always happened subtly and in the most uncertain ways- but the biggest part of this was- It was an ongoing process and it had a pace of its own- it allowed the participants to choose how deep they would want to venture into a subjects and they could leave the moment when they thought- That’s it– beyond this I do not want to go ahead (for whatever the reasons might have been).This mechanism allowed intelligence to flourish and develop in ways which were most suitable and conducive to an individual- because the probing mind- had made its choices of what is that it wants to seek and where it should move ahead next! So you see there was an ongoing latent effort taking an individuals journey in the direction of evolving likes ( you can rename this as passion, interest, vocation, professional aspirations so and so forth!)

The dawn of the e-age brought with it some great opportunities and advantages- absolutely no doubt around that- but like everything else it also has brought with it- the lesser good- which has created more hollow and pseudo portraits of human abilities then what they would have been really able of sans the space provided for going on with Self-obsessed behavior over social sites! In the beginning all this seemed cute and innocent- until the medical world began to wake up and come up with specific disorder names along with a complete medical drill right from defining the symptoms to the diagnosis and the post diagnosis control- as they would have for any routine ailment!

Get on your any of your favorite social sites (whether these are the ones you use to upload your snaps- or engage with professionals (so- called at times) or you want to pen a few lines and share an update about things happening around- as you go through the pile of social information floating around (most of which is unsegregated intellectual garbage), you will come across a common trend- The need and desire to be heard- something that each one of them is trying to tell about themselves (whether it is a snap, an award, a paragraph- most of this and much of the time- this is something that they want to badly speak about and that too, “speak to anyone” (half of the time they don’t even care if this will be relevant to the people who will possibly glance through this!) This is the crux of the matter and this is what is a true reflection of our times- societies (individuals who are part of this societal framework) that are too busy and too overworked seeking confirmation and approval from everyone and anyone around to everything that they do and say! This behavior crawls up further and starts to play mind games which leads to sub-fragmentation of societies- at times this can be seen as multiple trade bodies for a same region, at times these can be seen as multiple trade unions, multiple courses offering the same syllabus- multiple designations for doing the same piece of work- multiple awards saying the same things again and again with equal amount of ambiguity each time!- you name it and you have it out there!

Well, so what’s happening here?– to put it simply people are just lost- lost for not knowing what is to be used for what- which medium is for what purpose- lost because either they have too much on their plate or too little- lost because they are not been heard to and also lost because they have a voice and no one seems to understand that voice! All this further manifests (most of the times in sensible efforts and initiatives that go on to make peace with inner voices and implemented actions) but in some cases these take a dramatic weird turn and often result into nothing but a colossal waste of time considering that we all have limited time at our disposal – irrespective whether we agree to that fact or not! So what’s the way out of this nonsense?

Well, to begin with, take a pause every time you are tempted to put up that award pic, that snap on the social handle- The fact remains- those who know and care for you- always know what you are dealing with and what’s happening with you even at this moment- and for the rest- they anyways don’t give a damn- so why bother?! Be wise to know how much of “I”, “We” and “Our” does your outreach carry rather then “For Us”, “For everyone”, “For society”, “For nation”, “For the world”. Remember this whether you like it or not – social spaces- whether they be print or online are meant to impact and effect change for the larger good of humankind at all levels – some areas it build momentum rapidly over the others- Your private space is not the world’s problem- you have a great life- be tankful and help the less fortunate- your life is screwed up- well see what best you can do with it and leave it at that! Blowing your trumpet and over-glorification and public sulking either ways doesn’t help anyone nor yourself in the least!

The only way to stop this menace of SOS behaviour is to ensure that individually we take actions that are wise and sane, take a pause before your upload your next picture, next video or next write up and think- “Is this for you or for the world to know- does it help the world around you?”- This is the only differentiating criteria to either go ahead with that upload or stop right there!

I leave you here for now and we will catch up soon with another piece! Ciao for now! Stay wise and stay blessed as always!

And the future belongs to…

No this is not a prophetical piece; but rather based on observations, readings, conversations and engagement with people whose opinions matter (and are taken into account for good or bad reasons) and go into shaping the fate of over 95% of humankind!

Irrespective of who you are , how rich or poor you are, where you are and what your likes and dislikes are, what kind of biases and challenges that you face, irrespective of everything and almost any statistical data point that you can think of or will ever be presented with- one thing and the only thing that will ensure you have a future (a future of your choice) will only and only depend on the factor of skill and competence that you imbibe intrinsically and apply it to your advantage!

So is this really this simple? Well, yes it is. Don’t get fooled by the chaos of multiple inputs and triggers that you are being bombarded day in and day out- whether it is an evaluation of a career choice that you are considering, the next move, or something as simple as what you want to cook tonight for dinner or where your next vacation should be- all of these and answers to any questions that you will ever have will always loop back to a singular granularity of “Who you are” and “What is that U want to do with what U have”. Extend this principle a little further, ” What U do, with what U have,the way U do it, to get what U want; will only be possible by what U have and Who U are”. No book, no motivational speaker will ever tell you this (for obvious reasons), it is not only about your aspirations, rather it is about the quality of your aspirations and this quality driven aspirational thinking only comes from your unique way of thinking- it comes from your strong Individuality about who U are – Always!

The above two paragraphs- read them over and over as many times as you want to – for here lies the secret to the future – future that impacts each one of us. The future of mankind will only be records of people who were able to make the difference by doing things differently- read “uniquely”- doing both the routine- already established mundane things in a new way and the new breed of innovators and scientists who will devise ingenuous ways of doing something new in a very unique manner- which will go on to impact each one of us to alter the way we live about our lives.

The reason why this is important, well in the race to carve out a niche and come up with something new- every day, month and year the race will test the limits of human imagination and science application to help wired ideas come to life!

The future will belong to those who are able to decipher the times using unique ways through their intrinsic personalities (Who they are and What they have to offer!) The future will largely resemble the bygone great age of renaissance that Europe and America had witnessed, albeit it will be with a twist of the new age tools and methods that will accelerate frontiers of art and science like never before.

If you are anywhere a kid now, or a young professional (still with your intellect intact) this possibly is the best time to be around- to soak in important nuggets of crucial information and data that’s floating around the information universe and see which of these elements can provide you with necessary tools to unleash the next big enabler for your generation and for subsequent generations– This you will be able to do only if you know intrinsically what is that you have to offer and how you want to go about it! That sense of purpose of creating something that is owned by you and created by you has to be fierce enough to withstand competing ideas and also leans enough for easy adoption and scalability!

The future will not belong to diligent workers, smart workers or people who charm the board rooms or say “yes” and “no” with assertion or respite, nothing of all this will matter anymore in the next ten years from now. The only things that matter will be what value can you create and what is the value that you bring to the tableThis will be a function of who you are and on a very larger way a function of being educated (good schooling and higher education with emphasis on research- no matter what field you choose to be in). This alone my friends will be the secret to enjoy control and impact control in the societies of the future, your individual contributions that will only flow if you are empowered enough to believe in Who you are, What you have to offer and possibly know How you want to go about it (of course there is space to build on this last aspect as you go figuring out pathways in your life), but having said this, the future belongs only and only to those Who are Individuals with A Purpose- A purpose that rises from within and which aims to collaborate and create value for the larger good”

I leave you with your thoughts here, and hope you get some time to plot your journey and know where exactly you stand. Perhaps this is the moment to re-calibrate and re-draw your plans for the time ahead!

Will be back soon with another article that helps us take our fascinating journey further!

Effective Leadership- Creating more empowered leaders

At a time when the world seems to be all over the place even as it spins around in space; the singular fundamental fact that has been overlooked across levels and across all nooks and corners of the societal fabric remains that we are undergoing a major deficit on “Effective Leadership” and this is one of the many fundamental flaws which is eventually taking its toll on individuals and societies!

No matter which part of the world you live or what your belief’s are (I mean, the faith you choose, don’t choose, whether you believe in humanity or not- irrespective of anything at all) your suffering will be directly proportional to the lack of effective leadership in the society immediately around you!

Can you recall or relate to the facts like – co-workers around you seem to be dumber by the day, casual approach is the new cool and people endlessly wait for instructions without even batting an eye-lid (just because that is what has been told to them!) Well these are all forms of micro-manifestations of lack of “effective leadership”. When leadership fails to deliver what it must and what is can- the symptoms are all around you and you alone will suffer (the leaders are always at a point and space beyond being impacted by this out-of-the-world-dumb acts (even though the very reason for their manifestation is the lack of sensible and directed leadership skills!). This was something bothering around your immediate work place and immediate area of comfort. There is another dimension to this which is more damaging and more dangerous then being funny!

When dumb people occupy critical and important positions (whether be it in private jobs or government assignments (read people who are meant to understand and suggest policy changes that impact not only your nation but also possibly play a role impacting the world- depending on how big or small the nuisance value of your nation is!) the situation goes from being funny and dumb to outright dangerous and also can lead to meltdown of nations and societies with grave consequences! You may ask- but what has this to do with “leadership failure”, well, it has everything to do with it! The very fact that dumb people go on to occupy important positions that impact lives of millions directly or indirectly is an evidence of myopic leadership which went on to choose something that should have kept aside for the larger good of the society and nation!

Ineffective leadership not only has the potential to harm the “Today” of a society or a nation but certainly has the potency to damage the societal fabric for the coming times ahead- this impact is directly proportional to the extent of damage done (across how may areas of the society and how deep this impact has been across the socio-economic class of the society!) So what is the solution or answer to reduce this , if not altogether eliminate this!

Well the solution is to ensure we have a Leadership that thrives on creating more leaders rather then myopic “yes men”. Unless Leadership is directed to harness human potential for succeeding generations with a view to keep up sustained growth and a vision that reflects and adapts to changing dynamics of the society in sync with the aspirations of the majority- anything and everything attempted to do for a society will end up being a wasted effort!

Effective Leadership- can be practiced and encouraged at all levels– whether it is allowing your kid to make choices and then relating the reasons for the choice made or it could be giving a youngster the first go-ahead for the first para-jump based on his/her assessment of his/her abilities and once they qualify the criterion wherein the damages are not completely fatal- then from thereon it is just successive steps for creating leaders! Within the confines of office spaces it is about – taking a step back and allow your team to lead and demonstrate what they can– so you know very well that- when you are long gone and wasted to time- you were indeed able to contribute to an organisation to create and system and process which goes on to harness the value of human potential and “effective leadership” is the fine tool which stays hidden among the many other interventions that go on to build long lasting organisations!

No matter who you are and what you do- there is always an opportunity to demonstrate “effective leadership” and trust me- all of that investment will come back to you in a way or the other and ensure the challenges of your life are simplified when you need them. Just ask a maths teacher, how he feels when he finds out that his student is a CEO of a financial corporation- (knowing very well he always earned a C in Maths and Economics! ) and his life’s saving were locked away in that bank!- Hope you got the picture!

Do a favor to yourself and others around you, start with what you can while you can and create spaces and opportunities for yourself and everyone around to practice and cherish “Effective Leadership” that alone is a tool to reduce dumbness around the world- Dumbness that seems funny and which can be outright catastrophic!

Leaving you with these thoughts, as you rush through your week- stay wise, stay safe and do what you can to reduce dumbness!